webinar: how many hats do you wear?

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For Audio Dial Toll free (877) 397-0297 Passcode: 6869954 If dialing from outside the United States (719) 325-4900 Passcode: 6869954 “How Many Hats Do You Wear?” A Best Practices in Travel Management Webinar Wednesday Sept 21 10am PT | 1pm ET

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Presentation of Egencia's Webinar: How Many Hats Do You Wear?Guest Speakers: Kelley Smith from Xybix, Matt Osgood from Summer Search, and Kristina Myers from Club Assist.These three speakers share their challenges and successes in setting up a travel program for their companies, while managing all their other responsibilities!

TRANSCRIPT

Page 1: Webinar: How Many Hats Do You Wear?

For Audio Dial Toll free

(877) 397-0297Passcode: 6869954

If dialing from outside the United States

(719) 325-4900Passcode: 6869954

“How Many HatsDo You Wear?”

A Best Practices in TravelManagement Webinar

Wednesday Sept 21

10am PT | 1pm ET

Page 2: Webinar: How Many Hats Do You Wear?

2 | Egencia Confidential

Introductions and Agenda

JennyO’BrienDistrict Sales

Manager

KelleySmith

MattOsgood

KristinaMyers

Page 3: Webinar: How Many Hats Do You Wear?

3 | Egencia Confidential

Introduction to Xybix

Designs and manufacturesergonomic dispatch furniture andconsoles for 24/7 mission criticalenvironments

Approximately 55 employees

22 employees travel for businessKelleySmith

Page 4: Webinar: How Many Hats Do You Wear?

4 | Egencia Confidential

Formally Dispatch Supervisor

Installation Project Manager

Team of 5 Installation Supervisors

Design, Manufacturing and Marketing

Sales Support

Consulting

National Installation Manager

KelleySmith

Page 5: Webinar: How Many Hats Do You Wear?

5 | Egencia Confidential

Former Travel Management Culture at Xybix

Independence - Each employeemakes their own travelarrangements

Travel Policy was written, but notenforceable in “real-time”

Accounting Team struggled toreconcile Job Costing

KelleySmith

Page 6: Webinar: How Many Hats Do You Wear?

6 | Egencia Confidential

Xybix Best Practice Tips

Grant C-level employees ownaccess

Accelerate approval for travelrequests with TripController™

Simplify job costing for accountingteam with Custom Data Fields

Spend less than 90 minutesper week managing travel

KelleySmith

Page 7: Webinar: How Many Hats Do You Wear?

7 | Egencia Confidential

Introduction to Summer Search

Founded in San Francisco in 1990,Summer Search now operatesseven offices nationwide helping toplace more than 1,100 high schoolstudents annually on a path ofpositive change.

Weeklymentoring

2 summerexperientialeducationprograms

Collegeadvisoryservices

throughouthigh school

Alumnisupport

throughoutcollege and

beyond

MattOsgood

Page 8: Webinar: How Many Hats Do You Wear?

8 | Egencia Confidential

Introduction to Matt Osgood

Hanover, IN

South Korea

Kansas City, KS

San Francisco, CA

MattOsgood

Page 9: Webinar: How Many Hats Do You Wear?

9 | Egencia Confidential

National Summer Program Coordinator

Program Development andScholarship Management

Program Management

Logistics

Insurance

Foreign Policies

MattOsgood

Page 10: Webinar: How Many Hats Do You Wear?

10 | Egencia Confidential

Student

TravelAgency

Mentor

Matt

TravelAgency

Matt

Former Process to Book Travel

MattOsgood

Page 11: Webinar: How Many Hats Do You Wear?

11 | Egencia Confidential

Current Program Utilizing Egencia

Student

Egencia(Online)

Mentor

Real-TimeVisibility

MattOsgood

Page 12: Webinar: How Many Hats Do You Wear?

12 | Egencia Confidential

Summer Search Best Practice Tips

Empower your travelers - allowthem to book their own travel

Automate approval requests toeliminate steps in the process

Leverage the platform acrossvarious departments - students &staff

MattOsgood

Page 13: Webinar: How Many Hats Do You Wear?

13 | Egencia Confidential

Who is Club Assist?

Club Assist is the world leader inautomotive club-branded roadsideand support services

KristinaMyers

Page 14: Webinar: How Many Hats Do You Wear?

14 | Egencia Confidential

Kristina Myers, Executive Admin to President

Studied Behavior Management

Organizational Psychology

Incentive programs, Team BuildingEvents

KristinaMyers

Page 15: Webinar: How Many Hats Do You Wear?

15 | Egencia Confidential

Current Program Utilizing Egencia

Travel Policy

Travel Spend

Negotiated Rates

Reporting & Cost CentersKristinaMyers

Page 16: Webinar: How Many Hats Do You Wear?

16 | Egencia Confidential

Internal Help Desk Team of FiveAcross US

Club Assist Best Practice Tips

Skype

Various Communication Channels

Phone

Email

KristinaMyers

Page 17: Webinar: How Many Hats Do You Wear?

17 | Egencia Confidential

Travel Team Conference Calls

Monthly Newsletters

Reduce Travel Expenses

KristinaMyers

Club Assist Internal Travel Help Desk

Page 18: Webinar: How Many Hats Do You Wear?

18 | Egencia Confidential

Takeaways

Kelley at Xybix Grant C-level employees access Accelerate approval for travel requests Simplify job costing for accounting team

KelleySmith

Page 19: Webinar: How Many Hats Do You Wear?

19 | Egencia Confidential

Takeaways

Kelley at Xybix Grant C-level employees access Accelerate approval for travel requests Simplify job costing for accounting team

Matt at Summer Search Empower your travelers to book their own travel Automate approval requests Leverage the platform

MattOsgood

Page 20: Webinar: How Many Hats Do You Wear?

20 | Egencia Confidential

Takeaways

Kelley at Xybix Grant C-level employees access Accelerate approval for travel requests Simplify job costing for accounting team

Matt at Summer Search Empower your travelers to book their own travel Automate approval requests Leverage the platform

Kristina at Club Assist Create an internal travel support team Highlight improvements in a newsletter Track missed savings opportunities

KristinaMyers

Page 21: Webinar: How Many Hats Do You Wear?

21 | Egencia Confidential

Questions?

JennyO’BrienDistrict Sales

Manager

KelleySmith

MattOsgood

KristinaMyers

Page 22: Webinar: How Many Hats Do You Wear?

Thank You!

Jenny O’BrienDistrict Sales ManagerEgencia