marketing tips, tactics, & tools for people who wear too many hats

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MARKETING TIPS, TACTICS & TOOLS FOR PEOPLE WHO WEAR TOO MANY HATS @KMULLETT #InOhTourism

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MARKETINGTIPS,

TACTICS & TOOLSFOR PEOPLE WHO WEAR TOO MANY HATS

@KMULLETT #InOhTourism

FOR THOSE WITH BOSSESTHAT WON’T LET YOU HAVE NICE THINGS

@KMULLETT #InOhTourism

SOCIAL MEDIAIS FREE TO USE, NOT FREE TO DO

@KMULLETT #InOhTourism

CAREFULLY MONITORTHE

REPUTATION YOU CREATE, AND WHAT IS

CREATED ABOUT YOU@KMULLETT #InOhTourism

FIX THEPROBLEM FIRST

(Full Story)

@KMULLETT #InOhTourism

@KMULLETT #InOhTourism

Is this how your company would handle a complaint?

This IS your company AND is a visual record of your customer service!

WHY DON’T THEYLIKE US

@KMULLETT #InOhTourism

» Are we clear with our message?» Is design or action most important?» What is our call to action?» What is in it for ME? (WIIFM)

» Icons are notifications, not calls-to-action.

DUPLICATES AREPANDA FOOD

@KMULLETT #InOhTourism

» Local visibility requires local relevance» Personalized if not absolutely unique

ENRICHING DATAISN’T STALKING

@KMULLETT #InOhTourism

@KMULLETT #InOhTourism

STAY ENGAGED VIADESKTOP & MOBILE

@KMULLETT #InOhTourism

SOLVE PEOPLE’SPROBLEMS,ANSWER THEIRQUESTIONS,EVOKE EMOTION ANDENTERTAIN THEM

@KMULLETT #InOhTourism

SMARTPHONES &TABLETS

@KMULLETT #InOhTourism

SHAMELESS ATTENTION GRABBERS…FOR EMAIL

ALL HAILTHE MAGICALANIMATED .GIF

@KMULLETT #InOhTourism

GET OVER IT,YOU ARE IN-PUBLICRIGHT NOW

CREDIT: PEOPLEOFWALMART.COMCREDIT: HUMANS OF NEW YORKCREDIT: ARTOFMANLINESS.COM

@KMULLETT #InOhTourism

SETTING UP FORWEBINARS

@KMULLETT #InOhTourism

Tablet (notes)

Webcam/mic(or pro mic)

Digital recorderRemote presenter

Smartphone

Glass of water(without ice)

STILL WANTING MORE TOOLS?

@KMULLETT #InOhTourism

OK, BUT ONLY IF YOU PROMISE TO SHARE

THE HELP PHILOSOPHYHUMANIZE YOUR

MESSAGE

ENCOURAGE CONVERSATION

LISTEN FIRST

PROMOTE LESS

@KMULLETT #InOhTourism

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KEVIN MULLETTDIRECTOR OF VISIBILITY & SOCIAL [email protected]/aboutKM

TEXT “LIKE MARKETSNARE” TO 32665

ASK ME ABOUTCENTRALLY MANAGING A NETWORK OF DISTINCT WEBSITES AT A LOCAL LEVEL TO CAPTURE LOCAL VISIBILITY.

THANK YOU!