webinar final
TRANSCRIPT
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Cancún-Playa del Carmen-Rivera Maya
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THE ROYALSTHE ROYALS
THE ROYALS are adult only luxury all-inclusive resorts. Catering to the most discerning client.
Both THE ROYAL properties were awarded the coveted International Five Star Diamond Award this year. An
award given to hotels that have distinguished themselves with extrodinary service and careful
attention to every detail.
THE ROYALS simply exude luxury.
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THE ROYALSTHE ROYALS
The Royal in CancunThe Royal in CancunTHE ROYAL IN CANCUNTHE ROYAL IN CANCUN
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THE ROYALSTHE ROYALS
THE ROYAL IN CANCUNTHE ROYAL IN CANCUN
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THE ROYALSTHE ROYALS
THE ROYAL IN CANCUNTHE ROYAL IN CANCUN
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THE ROYAL PLAYA DEL CARMENTHE ROYAL PLAYA DEL CARMEN
THE ROYALSTHE ROYALS
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THE ROYALSTHE ROYALS
THE ROYAL PLAYA DEL CARMENTHE ROYAL PLAYA DEL CARMEN
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THE ROYALSTHE ROYALS
THE ROYAL PLAYA DEL CARMENTHE ROYAL PLAYA DEL CARMEN
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• Spice• Maria Marie• Asiana• Pelicanos• Tapas & Pintxos• Chef´s Plate• Royal Coffee House – Available at THE ROYAL IN CANCUN
• Trade Winds - Available at THE ROYAL PLAYA DEL CARMEN
• 24 Hour VIP Lounge• 24 Hour Room service• Full use of the Gran Caribe Real & Gran Porto Real Restaurants.
THE ROYALSTHE ROYALSDiningDining
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Maria Maries Restaurant THE ROYALSTHE ROYALS
AsianaAsiana
THE ROYALSTHE ROYALSDiningDining
Chef’s Plate Chef’s Plate Royal Coffee HouseRoyal Coffee House
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• Trade Winds Beach Bar• Pelicano´s• Lobby Bar• 24 Hour Lounge• Tequileria & Cigar Club• Royal Martini Bar• Show Bar• Full use of the Gran Caribe Real & Gran Porto Real Bars
THE ROYALSTHE ROYALSBarsBars
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• Junior SuiteRoyal Categories• Royal Junior Suite Ocean View• Royal Junior Suite Ocean FrontUpgraded Royal Categories• Royal Junior Suite Beach Front Walk
Out• Royal Junior Suite Swim Up Swim Up• Royal Master One Bedroom Suites
Ocean View• Royal Master One Bedroom Suites
Ocean Front• Royal Presidential Suites Ocean View
With Private Pool
THE ROYALSTHE ROYALSAccommodationsAccommodations
THE ROYAL PLAYA DEL CARMENTHE ROYAL PLAYA DEL CARMEN THE ROYAL IN CANCUNTHE ROYAL IN CANCUN
• Junior Suite Ocean View
• Royal Junior Suite Ocean View• Royal Junior Suite Ocean Front
• Royal Corner Suites• Royal Master Suites Swim-Up Beach Front• Royal Presidential One Bedroom Suite Ocean Front
Royal Categories
Upgraded Royal Categories
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THE ROYALSTHE ROYALSAccommodationsAccommodations
All Suites include the following amenities:
• In-suite double Jacuzzi
• Royal Bed® with pillow top mattress
• 32” LCD TV
• DVD/CD Player
• Mini-bar stocked with beer, soft drinks and water daily.
• Liquor Dispenser
• Magic box for non-intrusive 24 hour room
service
• Online Check in
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Junior Suite
THE ROYALSTHE ROYALSAccommodationsAccommodations
Junior SuiteJunior Suite
All Junior Suites at THE ROYAL in Cancun are Guaranteed Ocean View
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THE ROYALSTHE ROYALSAccommodationsAccommodations
Royal Categories include additional upgraded amenities such as:
• Upgraded Suite Locations
• Bose stereo and speaker system
• Loaded iPod
• Complimentary internet access
• Decide your own time suite make-up
• Pillow Menu
• Royal Concierge Service
• Turn down service
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THE ROYALSTHE ROYALSAccommodationsAccommodations
Top Suite Categories include even more amenities:
• Suite-designated Royal Beach Cabana@
• Complimentary one-hour use (per stay) of THE ROYAL Signature BMW Mini Coopers.
• Unlimited complimentary Golf Green Fees.
• State of the art Nespresso® coffee system
• Unique in-suite steam shower
• Bvlgari Luxury Bath amenities
• Complimentary unlimited international telephone calls – Available in the Master & Presidential Suites.
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THE ROYALSTHE ROYALSAccommodationsAccommodations
Royal Junior Suite Swim Up BeachfrontRoyal Junior Suite Swim Up Beachfront
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Royal Master Suite Ocean ViewRoyal Master Suite Ocean View
THE ROYALSTHE ROYALSAccommodationsAccommodations
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THE ROYALSTHE ROYALSAccommodationsAccommodations
Royal Presidential Suite Ocean View with Private Pool Royal Presidential Suite Ocean View with Private Pool
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SÁAS SPA CONCEPT
With the Sáas Philosophy, the whole being is treated not just the individual parts, reaching the body, mind and spirit in equal measure….
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Spa Packages in THE ROYALs
•Sun and Sea•Universal Life•Sweet Tequila Experience (For Two)• Wide Selection of other Services
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The “Grans” cater to families but are much more than just a family resort.
The “Gran” clientele ranges from families with small children and teenagers, to
couples just starting thier life together or celebrating a memorable event.
People of all ages will enjoy the best vacation ever at either one of the “Grans”.
THE GRANSTHE GRANS
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THE GRANSTHE GRANS
GRAN CARIBE REAL CANCUNGRAN CARIBE REAL CANCUN
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THE GRANSTHE GRANS
GRAN CARIBE REAL CANCUNGRAN CARIBE REAL CANCUN
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THE GRANSTHE GRANS
GRAN PORTO REAL PLAYA DEL CARMENGRAN PORTO REAL PLAYA DEL CARMEN
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THE GRANSTHE GRANS
GRAN PORTO REAL PLAYA DEL CARMENGRAN PORTO REAL PLAYA DEL CARMEN
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• Albatros• Gaviota´s• Maria’s• Sunset Grill• Trade Winds• Il Pescatore – only at the Gran Porto Real• Parrillada Grill – only at the Gran Porto Real• Sunset Grill – only at the Gran Caribe Real• Health & Sushi Bar• 24 Hour All Inclusive Club
THE GRANSTHE GRANSDiningDining
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Il Pescatore Restaurant
El Pescatore El Pescatore
Albotro’s Albotro’s
THE GRANSTHE GRANS
Maria’s Maria’s
GaviotasGaviotas
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• Trade Winds Beach Bar• Gaviotas • Lobby Bar• Maria’s Bar• 24 Hour All Inclusive Club• 24 Hour Gran VIP Lounge –
Available to the Gran Category rooms
• Albatro´s – Gran Porto Real• Il Pescatore – Gran Porto Real• Show Bar – Gran Caribe Real• Health & Sushi Bar – Gran Caribe
Real
THE GRANSTHE GRANSBarsBars
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• Junior suites• New family suites – direct access to
the new kids club at the Gran Caribe real
• Junior suite ocean view• Junior suite ocean frontGran Categories• Gran junior suite ocean view• Gran junior suite beach front walk-outGran Master Categories• Gran master one bedroom suite• Gran master one bedroom suite
ocean view w/Jacuzzi• Gran presidential one bedroom suite
THE GRANSTHE GRANSAccommodationsAccommodations
• Junior suites• New family suites • Junior suite ocean view• Junior suite ocean frontGran Categories• Gran Junior suite beach front
walk-outGran Master Categories• Gran master one bedroom suite
w/jacuzzi• Gran master one bedroom suite
ocean front
GRAN CARIBE REAL CANCUNGRAN CARIBE REAL CANCUN GRAN PORTO REAL PLAYA DEL CARMENGRAN PORTO REAL PLAYA DEL CARMEN
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THE GRANSTHE GRANSAccommodationsAccommodations
All Suites include the following amenities:
•Spacious suites with vaulted ceilings
•Flat screen TV
• DVD/CD Player
• Mini-bar stocked with beer, soft drinks and water daily.
• Online check in.
In Junior Suite Ocean View and higher:
• Liquor Dispenser
• Guaranteed bedding request
In Junior Suite Ocean Front and higher:
• 15% off spa treatments
• complimentary in room wireless internet
All new family suites:
• Max occupancy 5
• Bedding – King bed, bunk bed w/trundle.
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THE GRANSTHE GRANSAccommodationsAccommodations
Junior Suite Ocean FrontJunior Suite Ocean Front
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THE GRANSTHE GRANSAccommodationsAccommodations
Family Junior SuiteFamily Junior Suite
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THE GRANSTHE GRANSAccommodationsAccommodations
Gran Suites & Junior Suite categories include the following upgrade amenities:
• Royal Service®
• Royal House keeping®
• Royal Bed®
• Pillow menu
•Bose sound system
• Fully loaded iPod
• Access to THE ROYALS for dinner at Maria Marie, Asiana and Pelicano´s
Gran Master Suites:•Full Exchange privileges with THE ROYALS – must be 16 or older
• Up to 3 children/Teens in same room
• Liquor Dispenser
In Junior Suite Ocean Front and higher:
• 15% off spa treatments
• Complimentary in room wireless internet
• Unlimited Golf Green Fees after 11:00 – Only at the Gran Caribe Real
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THE GRANSTHE GRANSAccommodationsAccommodations
Gran Junior Suite Beach Front Walk OutGran Junior Suite Beach Front Walk Out
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Gran Master One Bedroom Suite Gran Presidential Suite Oceanview with Jacuzzi THE GRANSTHE GRANS
AccommodationsAccommodations
Gran Master One Bedroom SuiteGran Master One Bedroom Suite
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THE GRANSTHE GRANSFamily FunFamily Fun
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THE GRANSTHE GRANSFamily FunFamily Fun
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THE GRANSTHE GRANSFamily FunFamily Fun
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At SPAreal in the “Grans” properties you are free to design your own package or to choose
from any of the three packages we have carefully designed for you: The “The Mayan
Quick Fix” package, the ”Indulge Your Body and Soul” package or the “Rekindle the Light”
package.
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Special Family Promotions for the Gran’s
•2 kids 12 & under free in all suite categories
• 3 kids 12 & under free in the Family Junior Suites and Master Suites
• Teens 13-17 received 40% off adult rates
• 3rd and 4th adults in room receive 30% off regular rates.
From now through December 23, 2009
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NEW! World´s First Online Check-In•48 hours prior to guest arrival•Provide personalized requests for each suite•Your key will be waiting for you!
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THE REAL THE REAL
Four Star hotel that fills the needs of price conscious leisure travelers looking for quality and value.
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THE REAL THE REAL
THE REAL PLAYA DEL CARMENTHE REAL PLAYA DEL CARMEN
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REAL REAL
REAL PLAYA DEL CARMENREAL PLAYA DEL CARMEN
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Restaurants & Bars
• Maria’s• Albatro´s• Trade Winds• 24 Hour All Inclusive• Lobby Bar
REAL REAL Dining & BarsDining & Bars
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Beach ClubLobby
THE REAL PLAYA DEL CARMENTHE REAL PLAYA DEL CARMEN
THE REAL THE REAL
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REAL REAL
Master One Bedroom Suite - UpgradedMaster One Bedroom Suite - Upgraded
Standard RoomStandard Room Master One Bedroom Suite Master One Bedroom Suite
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Destination Weddings1. A wedding at Real Resorts is cost effective.
The average cost of a traditional wedding is $22,000. At Real Resorts you can choose from 11 different wedding packages that will fit any couples wedding budget. Packages range from a Free Wedding for qualifying guests, to our Ultimate Luxury Wedding package that runs from $7900.
2. On site Civil Registry Office.
NEW - Real Resorts now has an on-site Civil Registry Office to simplify the marriage license process.
3. A dedicated Justice of the Peace.
NEW - Guests also have the services of a dedicated justice of the peace who is bilingual and can perform wedding services seven days a week.
4. The only Private Waterfront consecrated Catholic Chapel in Cancun.
Our Lady of Guadalupe is a one-of-a-kind oceanfront chapel.
5. Professional Wedding Planners.
Our professional Wedding Planners will take care of each and every detail, from helping you select the ideal bridal bouquet, wedding location, and décor options; including an array of ultimate catering touches that will exceed your expectations.
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Destination Weddings
We take the stress out of saying “I Do”.
You can plan our wedding with Real Resorts in 4 easy steps.
1. Pick a hotel.
2. Pick your wedding package.
3. Pick your venue.
4. Pick your wedding time.
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2009/2010 Wedding Packages
2009 Prices• Free Wedding $ 0 *• The Romance Wedding $ 700• The Classic Wedding $ 800• The Classic Catholic Wedding $ 900• The Mayan Ceremony $ 1,000• The Eternal Romance Wedding $ 1,400• The Royal Catholic Wedding $ 1,500• The Luxury Wedding $ 2,900• The Ultimate Luxury Wedding $ 7,900
Additional fee of $400 may be applicable for Minister, Justice of the Peace or Catholic Priest.
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The Free Wedding Package
Wedding couples are eligible for the free wedding package when they stay five nights or longer in a Master or Presidential suite or 20 ocean view guest suites with a minimum of 5 nights at a participating Real Resort.
The Free Wedding Package includes:•Professional services of an onsite Wedding Specialist •Special decoration of the couple’s suite with rose petals •Marriage ceremony performed by a Non-Denominational Christian Minister or Justice of the Peace •Witnesses (if required) •Decorated oceanfront wedding gazebo or beachfront location •Sound system for the ceremony (bring your favorite music on CD’s, iPod or MP3) •Champagne toast after the ceremony •Real Resort’s Signature Royal wedding cake for two •Late check-out for the couple up to 6 P.M. (subject to availability)
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The Ultimate Luxury Wedding Package
•Professional services of an onsite Wedding Specialist
•Marriage ceremony performed by a Non-Denominational Christian Minister or Justice of the Peace
•Option for couple to arrive two business days prior to Wedding date
•Private roundtrip limousine transfer for the couple from airport to resort
•Complimentary upgrade of suite (up to two levels above the suite category booked, subject to availability upon arrival)
•Tropical floral arrangement, one bottle of champagne and a fruit basket in your suite upon arrival
•Welcome cocktail cruise on a 55-foot Private Yacht with private limousine service for the couple (Cancun only, maximum 15 guests, including the couple, 3 hours) or Private welcome cocktail reception at the resort (all guests, 1 hour)
•Private romantic moonlit dinner on the beach for the couple
•Rose petal turndown service and romantic scented bath for two in your in-suite double Jacuzzi
•Romantic escape. A chocolate body wrap for two, fresh fruit plate, followed by a relaxation massage then, to complete the romantic evening, an aphrodisiac bath and a bottle of sparkling wine (by appointment SPAzul)
•SPA Luxury Wedding Package consisting of: 50 minute in-suite couple massage, Regular manicure, pedicure (in-suite), hairstyling and make-up for the bride and “Men’s Face Saver” treatment for the groom (by appointment at SPAzul)
•Pressing of the bride’s wedding dress and the groom’s suit
•Special decoration of the couple’s suite with rose petals
•Bride’s bouquet consisting of a dozen fresh roses (Bride’s choice of colors; other flowers are available upon request)
•Groom’s boutonnière
•Stylishly decorated oceanfront wedding gazebo or beach location
•Natural floral centerpiece for the altar at the ceremony
•Sound system for the ceremony (bring your favorite music on CD’s, iPod or MP3)
•Solo musician (your choice of harpist, flutist, violinist, saxophonist or guitarist) during the wedding ceremony
•Witnesses (if required)
•Professional photographer during the ceremony includes 24 color photos in a handmade keepsake wedding album, video services during the ceremony including a 30-minute edited DVD
•Cold hors d’oeuvres with champagne (Premium) served post ceremony (1 hour)
•Custom three-dimensional wedding cake
•Private Ultimate Luxury Wedding reception, up to 50 guests with live band (1 hour set), Mexican Mariachi band (1 hour set) and live Mexican Trio (1 hour set) during reception
•Petit fours and champagne turndown service, the evening of the wedding
•Royal champagne breakfast in bed the morning after the ceremony
•Complimentary THE ROYAL signature bathrobes for the couple
•Special wedding gift for the couple
•Late check-out for the couple until 6 P.M. (subject to availability)
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Beach Weddings
Wedding Venues
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Wedding Gazebos
Wedding Venues
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The Mayan Ceremony
Wedding Venues
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“Our Lady of Guadalupe” Catholic
Oceanfront Chapel
Wedding Venues
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Wedding ExtrasThoroughly Customize Your Wedding.
Private or Semi-Private Functions
Wedding Officials
Wedding Officials
Exotic Flowers
Live Musical Accompaniments
SPAzul Services
Professional Basic Photo Services
Professional Special Photo Services
Professional Event Video Service
Couture Cakes
The Best in Bubbly
Extraordinary Enhancements
Cocktail on Yacht
Ocean View Fireworks Extravaganza
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Wedding Times
Each hotel venue has three wedding times available.
10:00 am
1:00 pm
4:00 pm
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Receptions
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•Complimentary Honeymoon Package
•Royal Moonlight Relaxation (Romantic Couples Massage on the Beach)
•Royal Moonlight Romance (Starlight Beach Dinner for Two)
Romantic Packages
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Unlimited Golf Green Fees
•Valid in: THE ROYAL in Cancun, THE ROYAL Playa del Carmen, & Gran Caribe Real
•Unlimited Golf and 18-hole Pok Ta Pok Championship Golf Course in Cancun
•Golf play time from 11:00am tee time
•Reservations can be made with the hotel concierge 24 hours in advanace
•Valid in Top Suite Categories
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Real ResortsReal Resorts
Thank you for joining us. We look forward to seeing you soon.
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Cancún-Playa del Carmen-Rivera Maya