Monitoring & Evaluation AssistantJob Description/Person Specification

JOB TITLE:Monitoring & Evaluation AssistantPart time, 3 days per week

DEPARTMENT:Research

LOCATION:Based at the Nordoff Robbins London Centre

DATE:January 2018

LINE MANAGER:Head of Research

Salary:£12,396 including London Weighting (FTE £19,160 plus £1,500 London Weighting)

THE ROLE OF RESEARCH WITHIN NORDOFF ROBBINS

Research is important to Nordoff Robbins because it provides a means of better understanding the range of music-centred work we do, so that we can improve practice and delivery for our beneficiaries. In addition to a variety of research projects, creation of resources and contribution to teaching, a key part of the research team’s responsibility is service evaluation and impact assessment.

Research is a key aspect of the charity’s Music Services and therefore interfaces closely with, and seeks to support, complementary aspects such as music therapy delivery, education, training, and quality assurance.

ROLE SUMMARY/PURPOSE OF JOB

The Monitoring & Evaluation Assistant coordinates and carries out several of the evaluation and impact assessment activities of the research team. The work includes communicating directly with our music therapists, collating numeric and text data, developing engaging representations of data, and creating reports. Attention to detail in project planning and data analysis are essential, as are experience with numeric data and spreadsheets and an awareness of data protection issues.

KEY RESPONSIBILITIES AND DELIVERABLES

Undertaking specific service evaluation duties

To coordinate service evaluation projects including:

o communicating with NR music therapistso collating numeric and text datao collecting and clearly filing consent forms and other associated paper worko developing engaging representations of datao creating reportso keeping records of progress of all service evaluation projectso keeping research team up to date with progress

To ensure a high level of efficiency in these activities, as directed by the Head of Research and the Director of Music Services (Education, Research and Quality Assurance)

To contribute to reviews of the evaluations system.

Developing research and evaluation skills

To develop your own data analysis skills by taking opportunities to learn from colleagues To participate actively in research team seminars and workshops To participate in research project development To demonstrate your own continuing professional development

General administration and communication

To attend regular meetings about research To keep records of project progress To ensure high standards of communication at all times, appropriate to the needs of all

colleagues within the charity To undertake other duties as reasonably required

Performance indicators will be:

The creation of service evaluation reports Attendance and contribution to team meetings Regular updates of progress of work

Person Specification Monitoring & Evaluation Assistant

Essential (E)Desirable (D)

Assessed via: Application (A) Interview (I) Test (T)

Education/qualifications

Undergraduate degree in a quantitative subject E A

Evidence of knowledge of basic data collection and analysis tools.

E T

Excellent skills in MS Word, Excel E T

Skills/Competencies

Understanding of basic data protection issues D A+I

Ability to work sensitively and appropriately with information about a range of vulnerable people

E T+I

Capacity to assimilate a wide range of verbal/numeric/musical information and produce written summaries ranging from the most simple to complex

E T+I

Ability to use databases to access and retrieve information and material

E T

Experience of research or service evaluation within a health-related or arts-related organisation D

A

Awareness of government policy and strategies in relation to health and the arts

D T

Communication

Excellent written and verbal communication E A+T+I

Demonstrable capacity to communicate information in a range of formats: written prose - formal and informal; and through diagrams / tables

E T

Excellent teamworking skills with the ability to develop and maintain professional relationships of the highest standard - internally and externally focused.

E I

Ability to maintain confidentiality at all times E I

Excellent interpersonal skills E I

Ability to demonstrate high levels of discretion and diplomacy

E I

A strong interest in the nature of music’s usefulness in people’s lives

E I

Time management and organisation

Ability to plan and prioritise activities with minimal supervision

E I

Ability to produce work to a high standard within set deadlines

E I

Ability to coordinate a range of different activities at any one time

E I

Ability to adopt a flexible approach to deal with conflicting demands.

E I

Ability to use initiative E A+I

Demonstrable time management skills E I

Excellent organisational skills with the ability to prioritise and take initiative

E I