JOB DESCRIPTION

Job Title: Major Gifts Fundraising Co-ordinator(Externally Specialist Fundraiser Co-ordinator)

Team/Directorate:

Major Gifts Team

Salary range/pay band:

£20,000-£25,000

Reports to: Major Gifts Fundraising ManagerDirect reports: N/aHours: 37.5Location: Bridge House

Part 1: Job Profile

a) Main purpose of jobThis role will be responsible for providing a supportive function within the Major Gifts Team to assist in maximising identified fundraising opportunities associated with all SSC’s Major Donor income streams and High Profile Cultivation Events Programme.

This role will also support the Director of Fundraising Development (DoFRD) with administrative support as required.

b) Work relationshipsThe post holder will work closely with and report to the Major Gifts Fundraising Manager and will also work closely with:

Directors of Fundraising Development & Operations (DoFRD/DoFRO) Head of Major Gifts Internal colleagues in Fundraising, Communication & Marketing and Care Donors, suppliers and event contacts

c) Decision making authorityDecision making around day to day priorities and daily activity, as agreed with the Major Gifts Fundraising Manager

d) Scope of job1. Provide support to the major donor and specialist events programmes2. Use of the SSC’s database, updating and maintaining major donor records3. Provide excellent supporter care to all donors

Part 2: Main duties and key responsibilities

a) Support the Major Gifts Team with all aspects of Team programmes including high profile events, the major donor cultivation and engagement plan and Trust programme - 70%

Support the Major Gifts team in the fulfilment of the team’s strategic objectives

Provide effective and efficient support, both administrative and representative (as required) to all major gifts fundraising activities, including supporting the Head of Major Gifts and Directors of Fundraising

Working closely with the Major Gifts Team on pre, onsite and post-event management to ensure the successful implementation of the annual programme of Major Donor cultivation events, including some weekends and evenings

Actively participate in competitor analysis of events and major donor activities to aid the major gift planning programme

Assisting with the co-ordination of gifts in kind and prize acquisition for high-profile events and the major donor cultivation programme including undertaking research into and identifying future prize donor prospects

Providing effective and efficient support to all cross-strand fundraising and profile opportunities, as identified by the Major Gifts team

Representing the organisation appropriately to the wider community Support the Major Gifts team with the marketing, recruitment and

promotion of events through multiple channels by working closely with the Marketing and Communications team and with the Major Gifts Fundraising Manager

Building relationships with event suppliers pre, onsite and post-event, including: venues, caterers, production and entertainment

The fulfilment of pre and post event logistics, including preparation of materials, equipment and transport needs

Liaising with colleagues across fundraising, care and marketing and communications

b) Use of SSC database of major donor and event activity 20%

Assist with maintaining and developing an accurate database of major donor and event activities, including the logging of auction prizes and gifts in kind, to enable the effective reporting, monitoring and analysis of team projects, activity and achievements

Work closely with the Major Gifts Team to ensure comprehensive data capture pre and post event to facilitate the development of the Major Donor development and upgrade programme

Supporting the Major Gifts Team in the implementation and development of all aspects, administrative and representative, of the Major Donor Development and Upgrade programmes

Supporting the Major Gifts Team in identifying, researching and profiling key donor prospects

Keep up to date with charity-wide best practice/policies

c) Provide excellent supporter care to donors 10% Liaising with event attendees and table hosts pre, onsite and post-event,

to ensure a positive event experience which may include acting as first point of contact for pre-event queries and ensuring all donors are thanked following an event

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Support the Major Gifts Team in donor communication and thanking of gifts

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d) Other duties The post holder will be required to apply for a Disclosure & Barring Service

check The post holder must be able and willing to get to/work in our office at

Addlestone and at both hospices in Hampton and Guildford as required The post holder will need to travel throughout the catchment area of SSC This post holder should be prepared to work / attend meetings and events

which may be during evenings and weekends

e) Mandatory Criteria

1. Professional Codes of Conduct The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate

2. Health and Safety The post holder will be responsible for health and safety in the area under their control and ensure that they are familiar with SSC’s policy on health and safety at work

3. Mandatory Training The post holder will attend all mandatory training relevant to their role

4. Our values and behaviours Shooting Star Chase is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviours that will enable us to achieve our goals. 

Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.

Respect – We will treat each other with the utmost respect.

Integrity – We will be open, honest and transparent in all that we do.

Diversity – We will respect individuality and ensure inclusion and fairness to all.

Excellence – We will strive for excellence in all that we do behaviours

Part 3: Person specification: Qualifications, experience and skill levels

a) Qualifications 5 GCSEs A-C or equivalent, including Mathematics and English (Essential) Fundraising Qualification (Desirable)

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b) Experience Demonstrable work experience within an administration role (Essential) Work experience within a fundraising or comparable role (Desirable) A proven ability to work independently, as well as a successful contributor

towards team targets (Essential) Experience of keeping accurate data records and use of databases

(Desirable)

c) Knowledge and Skills Proactive, enthusiastic and solution-focused work approach Proven experience of a flexible approach to managing and prioritising a

varied workload and at times multiple tasks Demonstrates self-awareness, openness and a desire to learn and develop Excellent interpersonal and communication skills and effective relationship

management skills across the spectrum of stakeholders, both internal and external

Customer focused with the ability to show empathy, tact and diplomacy at all levels

Excellent organisational and time management skills Will be target driven and commercially focused yet understands the not

for profit sector Excellent IT skills to include Word, Excel, PowerPoint and CRM Database

d) General attributes Contribute to providing a positive, supportive and caring working

environment Remains calm and focused under pressure Works in a way that inspires confidence and respect from colleagues Flexibility in work commitment, willing to work some weekends and

evenings in support of specific events.

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