web 2.0, social media and records management

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Adelaide Parr and Kirsten Wright 14 May 2010 WEB 2.0, SOCIAL MEDIA AND RECORDS MANAGEMENT

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Presentation delivered for the RMAA breakfast seminar "Web 2.0, Social Media and Records Management", given on 14 May 2010 as part of Information Awareness Month 2010.

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Page 1: Web 2.0, Social Media and Records Management

Adelaide Parr and Kirsten Wright14 May 2010

WEB 2.0,SOCIAL MEDIAANDRECORDS MANAGEMENT

Page 2: Web 2.0, Social Media and Records Management
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WEB 2.0 IS…

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WHY USE THEM?

• Because you can

• Image of organisation

• Increased faculty of business

• Interaction

• Dynamic

• Trackable and targeted

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ISSUES TO CONSIDER

General issues

•Privacy

•Identity

•Lowest common denominator

•Depersonalised

•Overwhelming

•High maintenance

•Immersive

•Requires certain skills

•How do you choose which to use?

•Portions of the community were excluded

•Who owns your data?

RM and organisational issues

•Privacy

•Accountability

•Tone

•Authenticity

•Context

•Currency of information

•Use of personal vs. corporate technology

•Cloud computing

•Capture

•Retention

Page 12: Web 2.0, Social Media and Records Management

Kirsten Wright

PHONE 9919 9552EMAIL

[email protected] @ktaines

CONTACT DETAILS

Adelaide Parr

PHONE 9919 5345EMAIL

[email protected] @lallylives