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(206) 596-3000www.ClientsARM.com

Where old-fashioned customer service meets 21st century accounts

receivable expertise.

ClientsA.R.M. LLC.

We help you get paid!

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Visit www.clientsarm.com for more information on how to place an account for collections.

First Party vs. Third Party Collection Agencies First-party agencies are often subsidiaries of the original company the debt is owed to. First-party

collectors work as an A.R.M. of that company calling on behalf of the company. First-party agencies perform back office services charged on a transactional fee based on the service monthly, such as billing, customer service, soft collection calls and collection letters. Typically outsourced first-party services are much cheaper than hiring on-site employees and we have director level experience. First-party collectors are not regulated by the same agencies as third party collectors, hence giving first-party collectors more room to collect the debt.

Third-party agencies are separate companies contracted by a company to collect debts on their behalf for a contingency fee. Third-party agencies, or “collection agencies”, call as the collection agency’s business name on behalf of the creditor. Third-party is regulated under the CFPB and other agencies. Collection agencies can report the debtor to the credit bureaus and send accounts to their legal departments for legal action.

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Clients A.R.M. Services

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We have proven results working with Law Firms, Healthcare and corporate companies that is unmatched in this industry. Our Client Account Managers have over 25 years experience developing policies and procedures that correct your revenue stream with results that collect your receivables.

How Clients A.R.M. Can Help Your Company

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Service Industries & Corporate Revenue Growth Chart

Clients A.R.M. will help you grow by collecting your revenue!

2010 2011 2012 2013 2014 $-

$2,000,000.00

$4,000,000.00

$6,000,000.00

$8,000,000.00

$10,000,000.00

$12,000,000.00

$14,000,000.00

$16,000,000.00

$4,471,987.00 $6,978,567.00

$9,022,254.00 $10,097,778.00

$14,759,089.00

$4,406,198.00

$6,901,003.00 $8,759,901.00

$10,001,989.00

$14,439,999.00

0.11% 0.72% 0.24% 0.38% 0.20%

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Clients A.R.M. will help your revenue and collection growth with our proven

policies and procedures!

Before Clients A.R.M. After Clients A.R.M.

Debt Percentage 44% 91%

Billing Growth Annually $189,000 $2,456,000

Collected Revenue Growth Percentage 65% 95%

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Clients A.R.M. Packages

We help you get paid!

1st Party Full Service Package• Client/customer intake, appointment setting, credit management, setting new client/customer credit limits.• Customer service solutions including returns and credit processing.• Pre-bill editing & Full service billing including: Entering primary and secondary insurance claims, submit claims with

insurance & corporate electronic billing transmissions. Preparing and executing monthly customer and client base invoices, either by email or mail.

• First party soft call collections and collection letters for 0-30 day net clients.• Access and place clients for collections over 30-60 days depending on company and firm agreed policies.

1st Party Limited Service Package • Include one or all of the services listed above or you can choose one service only.

3rd Party Collection Agency • Placing your firm or company’s collection problems with our experienced, professional collection representatives. We don’t

charge you unless we collect your debt. • You pay Clients A.R.M. a percentage agreed upon to collect each of your debts. No contracts-- simply go to

www.clientsarm.com and click on ‘services.’ Read our terms and conditions, agree to them, and get started today recovering your valuable receivables.

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• Schedule a Revenue Process Review with Clients A.R.M. and meet your Client Account Manager.

• Choose the Clients A.R.M. Program that works best for your company or firm.

• Get started today and watch your revenue grow and your collection problems end!

Take The Next Steps To Your Company’s Revenue Success!

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Thank you for your time. We look forward to helping your company succeed! Contact your Client Account Manager at sales@clientsarm.com to discuss pricing

and services.ClientsA.R.M. LLC.