warranty claims received all divisions feb 1999 – mar 2000
DESCRIPTION
100%. 100%. N=2761. 2500. 90%. 80%. 77%. 75%. 2000. 70%. 69%. 60%. 1500. 1212. 50%. 44%. 40%. 1000. 683. 625. 30%. 20%. 500. 181. 60. 10%. 0. 0%. Noisy. Other. Broken. Difficult. Expense. Paste Pareto from Excel in Here – Don’t forget N number. - PowerPoint PPT PresentationTRANSCRIPT
Warranty Claims ReceivedAll Divisions
Feb 1999 – Mar 2000
Source: CPR Report # IQ50342
Perceived Barrier Type
# C
laim
s R
ecei
ved
N=2761
Warranty Claims ReceivedAll Divisions
Feb 1999 – Mar 2000
Source: CPR Report # IQ50342
Perceived Barrier Type
# C
laim
s R
ecei
ved
N=2761
1212
683
181
625
60
44%
69%
75% 77%
100%
0
500
1000
1500
2000
2500
Difficult
Noisy
Broken
Expense
Other
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%N=2761
Completed Example
Paste Pareto from Excel in Here – Don’t forget N number