Warranty Claims ReceivedAll Divisions

Feb 1999 – Mar 2000

Source: CPR Report # IQ50342

Perceived Barrier Type

# C

laim

s R

ecei

ved

N=2761

Warranty Claims ReceivedAll Divisions

Feb 1999 – Mar 2000

Source: CPR Report # IQ50342

Perceived Barrier Type

# C

laim

s R

ecei

ved

N=2761

1212

683

181

625

60

44%

69%

75% 77%

100%

0

500

1000

1500

2000

2500

Difficult

Noisy

Broken

Expense

Other

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%N=2761

Completed Example

Paste Pareto from Excel in Here – Don’t forget N number