warranty and services guide - lexus drivers · ing dealership cand includes a road-test conducted...
TRANSCRIPT
Warranty and Services Guide
00505–07LWB 7/06
Owner Amenities
Warranty Information
Maintenance Requirements
2 0 0 7
ES, GS, IS, LS, SC
THE PASSIONATE PURSUIT OF PERFECTION.
Lexus recommends having mainte-nance and repairs for your vehicleperformed by an authorized Lexusdealership. To locate your nearestauthorized Lexus dealership, contactLexus Customer Satisfaction at(800)255-3987 or log on towww.lexus.com.
GS models and IS models featurehigh-friction front brake pads. The LS 460 equipped with 19-inch factory-installed wheels features high-frictionfront and rear brake pads. Thesebrake pads provide a higher coeffi-cient of friction on the rotors for supe-rior stopping performance and pedalfeel. The brakes on these models aredesigned for high-performance driv-ing. Depending on your driving habits,you may experience more aggressivewear of the brake pads and rotors.
For information on proper mainte-nance of your brakes, refer to the“Maintenance” section of this booklet.For additional information on yourbrakes and their operation, refer toyour Owner’s Manual.
IMPORTANT BRAKEINFORMATION: GS, IS, LS 460
AUTHORIZEDDEALERSHIPMAINTENANCE ANDREPAIRS
WELCOME TO THE LEXUS FAM I LY
From everyone at Lexus, thank youfor purchasing one of our vehicles.Your Lexus is designed to deliveruncompromising luxury and perform-ance. We are committed to providingyou with an ownership experiencethat is second to none, and we lookforward to serving you in the yearsahead. Welcome to the Lexus family!
Taking Delivery of Your New LexusAs you take delivery of your new vehicle, there are some importantservices you should know about.These include:
Lexus Personalized Settings: Yourvehicle includes a variety of electronicfeatures that can be personalized toyour preferences. For example, doorscan be programmed to remain lockedwhen you shift into “Park.” See yourdealer for details.
Pre-Delivery Service: Your dealershiphas performed a thorough service toprepare your vehicle for delivery. Thisincludes initializing certain electronicfeatures, such as the tire-pressurewarning system.
Scheduled Maintenance: Your vehi-cle requires main tenance every sixmonths or 5,000 miles, whichevercomes first. The first service is provid-ed at no charge by your dealership.See page 44 for details.
Dealership Service Department:Your service department is commit-ted to helping you keep your Lexusperforming at its best. Your dealer willprovide you with the department’shours of operation, appointment procedures and information on anyspecial services.
Warranty Coverage: Your Lexus iscovered by one of the finest warran -ties in the industry. See page 15 for asummary of coverages.
Roadside Assistance: Roadside assis-tance is provided for 48 months fromyour vehicle’s in-service date, regard-less of mileage. See page 5 fordetails.
Again, thank you for choosing Lexus.We wish you many years of safe andpleasurable driving.
1
TABLE OF CONTENTS
OWNER AMENITIES
Complimentary ServicesLexus Personalized Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
First Scheduled Maintenance Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Loaner Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Travel Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Roadside Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Other Benefits and AssistanceQuality Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Vehicle Service History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Vehicle Service Agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Additional Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Collision Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
WARRANTY INFORMATION
IntroductionIf You Need Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
The Lexus Commitment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Warranty Coverages at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Your Warranties in DetailGeneral Warranty Provisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
New Vehicle Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Federal Emission Control Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2
TABLE OF CONTENTS
California Emission Control Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Tire Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Your ResponsibilitiesOperation and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Obtaining Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
MAINTENANCE INFORMATION
IntroductionThe Importance of Scheduled Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Maintenance and Lexus Warranty Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Lexus Dealership Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
General Maintenance and Regular Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Scheduled Maintenance LogDetermining Your Maintenance Interval: Months vs. Mileage . . . . . . . . . . . . . . . . . . 44
Complimentary First Scheduled Maintenance Service . . . . . . . . . . . . . . . . . . . . . . . . . 44
Complimentary Lexus Personalized Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Scheduled Maintenance Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Explanation of Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Vehicle Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
3
COMPL IMENTARY SERV ICES
To help ensure that your ownershipexperience is pleasant, convenientand trouble-free, Lexus provides youwith a variety of complimentary ser -vices. These services are describedon the following pages. Other valu-able owner benefits are described inthe section entitled “Other Benefitsand Assistance” beginning on page 7.
Lexus Personalized SettingsYour vehicle includes a variety ofelectronic features that can be per-sonalized to your preferences. Forexample, doors can be programmedto remain locked when you shift into“Park.”Program -ming ofthese preferences is performed onceat no charge, provided you obtain theservice at the time of delivery or with-in 12 months of the vehicle’s in-servicedate. Programming of your LexusPersonalized Settings requires specialequipment and may be performed onlyby an authorized Lexus dealership.
To obtain your Lexus PersonalizedSettings, please contact your Lexusdealership. The dealership may verifyperformance of the service on page45 of this booklet.
First Scheduled MaintenanceServiceLexus also provides your first sched-uled maintenance service at nocharge. The service is performed atsix months or 5,000 miles, whicheveroccurs first, and includes the serviceitems listed on page 46 of this book-let. To obtain this complimentaryscheduled maintenance service, contact your Lexus dealership.
Loaner VehicleIf your vehicle must be kept overnightat a Lexus dealership for a warranty-covered condition that requires morethan eight hours to repair, Lexus willprovide you with a complimentaryloaner vehicle for up to five days.
Complimentar y Ser vices4
AM
ENIT
IES
COMPL IMENTARY SERV ICES
Travel ProtectionLexus will reimburse for a rental carfor up to five days and for overnightlodging for up to three nights (not toexceed $200 per night) if all of thefollowing occur:
• Your vehicle becomes inopera-ble or unsafe to drive when youare more than 100 miles fromhome.
• Your vehicle’s malfunction iscaused by a warranty-coveredcondition.
• Repairs will take longer thaneight hours to complete.
To obtain reimbursement for rentalcar and lodging expenses, contact aLexus dealership service consultant.
Roadside AssistanceLexus roadside assistance coverage is for 48 months from your vehicle’sin-service date, regardless of mileage.Coverage is provided 24 hours a day,365 days a year, for vehicles operatedin the United States, U.S. territoriesand Canada. Assistance is adminis-tered through the AmericanAutomobile Association.
Services Provided• Roadside services such as bat-tery jump-start, tire change andfuel delivery.
• Towing to the nearest Lexusdealership (or an alternate repairfacility, if necessary).
• Assistance in locating alternatetransportation and lodging.
How to Get HelpTo obtain roadside assistance, takethe following steps:
1) Call (800)25-LEXUS (800/255-3987).
2)Have as much of the followinginformation as possible:
• Vehicle identification number(located on the driver’s-side corner of the dashboard, underthe window)
• Owner’s name and homeaddress
• Vehicle license plate number
• Location of vehicle, including the nearest major intersection
Complimentar y Ser vices 5
AM
ENIT
IES
COMPL IMENTARY SERV ICES
3)To determine your location, the dis-patch operator will ask you for thearea code and first three digits ofthe phone number from which youare calling. If you are calling fromyour cellular phone:
• Obtain a phone number from atelephone near your location; or
• Call directory assistance andobtain the phone number of anearby business; or
• Call the local cellular operatorand ask for the area code andprefix of the cell you are in.
If you are unable to obtain the areacode and prefix for the area youare calling from, give the name ofthe city you are calling from.
4) Wait at your vehicle or in a nearbysecure location for the roadsideassistance provider to arrive.
Additional CoverageAfter your roadside assistance cover-age expires, you may join a motorclub created exclusively for Lexusowners. Benefits include roadsideassistance coverage, a trip-planningservice and discounts on travel and dining. For further information, call(800)25-LEXUS.
Complimentar y Ser vices6
AM
ENIT
IES
OTHER BENEF I T S AND ASS I S TANCE
Quality ControlYou may have noticed a few miles onthe odometer when you took deliveryof your Lexus. This mileage is a resultof the comprehensive process used toensure the quality of your vehicle. Thisprocess includes ex tensive inspec-tions during and after production. Thefinal inspection takes place at the sell-ing dealership and includes a road-test conducted by a trained Lexustechnician.
If you’d like to know more aboutLexus quality-control procedures, aska Lexus dealership service consultant.
Vehicle Service HistoryWhen you have your vehicle servicedat a Lexus dealership, your serviceinformation is recorded in the LexusNational Service History database.This is the first database of its kind inthe automotive industry. It can be
accessed by any Lexus dealership inthe United States — a great conven-ience if you relocate or need to haveyour vehicle serviced while traveling.
Vehicle Service AgreementsIf you plan to keep your vehicle forseveral years or if you accumulatemileage quickly, you may want to pur-chase a Lexus vehicle service agree-ment. These agreements cover thecost of specific repairs beyond thefactory warranty period. They alsocover services such as towing, substi-tute transportation and lodging tominimize your inconvenience shouldyour vehicle require repair. Lexusvehicle service agreements are avail-able with a variety of coverageoptions. A Lexus dealership salesconsultant can help you select theplan that’s best for you.
Other Benefits and Assistance 7
AM
ENIT
IES
OTHER BENEF I T S AND ASS I S TANCE
Additional KeysIf you require additional keys, call orvisit an authorized Lexus dealership.You will need to provide the dealer-ship with your vehicle’s key code(found on the key number plate pro-vided with your original set of keys). In most cases, new keys can be readywithin five business days.
Collision RepairsIf you’re involved in a collision, youwant your vehicle to be returned to its pre-accident condition whenrepaired. That’s why it is important tomake sure repairs are made only withGenuine Lexus Parts. Some repairshops and insurance companies maysuggest using imitation or salvagedparts to save money. However, theseparts do not meet Lexus’ high stan-dards for quality, fit and corrosionresistance. In addition, imitation andsalvaged parts (and any damage orfailures they may cause) are not cov-ered by any Lexus warranty.
The best way to ensure that your vehi-cle is repaired with Genuine LexusParts is to take it to a Lexus dealer-ship. Each dealership works withselected collision repair centers thatmeet Lexus’ strict requirements fortraining, equipment, quality and cus-tomer satisfaction. These repair cen-ters use Genuine Lexus Parts exclu-sively in the repair of Lexus vehicles.
Other Benefits and Assistance8
AM
ENIT
IES
Both Lexus and your Lexus dealer arededicated to serving your automotiveneeds. Your complete satisfaction isour first priority. Should you have aproblem or concern, please take thefollowing steps to ensure the quickestpossible response:
Step 1Discuss the situation with a dealershipmanager, such as the service manag-er or customer satisfaction manager.If necessary, ask the dealership owneror general manager for assistance. Inmost cases, a satisfactory solution canbe reached at this step.
Step 2If the dealership does not addressyour concern to your satisfaction, callthe Lexus Customer SatisfactionDepartment at (800)25-LEXUS(800/255-3987). In Canada, call(800)26-LEXUS (800/265-3987). In Mexico, call 95-1-310-328-2075.If you are hearing- or speech-impaired, call (800)443-4999(TDD).
You may also write to us at:
Lexus Customer SatisfactionDepartmentP.O. Box 2991Torrance, CA 90509-2991
Whether calling or writing, pleaseprovide the following information:
• Vehicle identification number(located on the driver’s side cor-ner of the dashboard, under thewindow)
• Current vehicle mileage
• Name of your selling and servic-ing Lexus dealerships
• Your day and evening telephonenumbers
IF YOU NEED ASSISTANCE
Introduction 9
WARRANTY
Step 3If your concern has still not beenresolved to your satisfaction, Lexusoffers additional assistance through:
National Center for DisputeSettlement (NCDS)P.O. Box 457Mt. Clemens, MI 48046(866) 272-4872
Important: You must use NCDS priorto exercising rights or seeking reme-dies available to you through a courtaction pursuant to the Magnuson-Moss Warranty Act. In addition, youmust use NCDS if you are required todo so prior to exercising certain rightsor seeking certain remedies availableunder the Lemon Laws of your state.See the Lemon Law Guide for specificrequirements applicable in your state.
However, if your state law permits andif you choose to exercise rights andseek remedies that are not created bythe Act, you need not use NCDS.
NCDS Arbitration
What is the Dispute SettlementProgram?This program consists of local NCDSprofessionals who are trained andexperienced in arbitration. The arbi-trator(s) appointed by NCDS willarbitrate your case by reviewing thefacts you present; having the vehicleinspected, if necessary; and promptlyrendering a fair and equitable deci-sion.
How much will it cost?The service is provided at no cost to you. It is part of Lexus’ effort topromptly and equitably resolve yourconcerns. The decision-maker is animpartial third party. The decision ofthe arbitrator(s) is binding on Lexusbut not on you.
IF YOU NEED ASSISTANCE
Introduction10
WARRANTY
What types of disputes are eligible?NCDS resolves disputes involvingLexus product reliability and warrantyperformance that arise during thegreater of 1) four years or 50,000miles from the vehicle’s in-servicedate, whichever is earlier; or 2) theappli cable provision of the Lexus NewVehicle Limited Warranty. However,NCDS will not arbitrate 1) claimsinvolving a vehicle used primarily forcommercial purposes unless theLemon Laws of your state cover vehi-cles used for commercial purposes;or 2) claims that an air bag failed todeploy or deployed when it shouldnot have; or 3) disputes regardingfires and/or accidents and/or theft.Since there are other additionalexclusions, please contact NCDS for further information on eligibilityguidelines. You must file a request for arbitration with NCDS within sixmonths of the expiration of the eligi-bility period, provided the concern or alleged defect was brought to theattention of Lexus or one of its dealersduring the eligibility period.
How long is the arbitrationprocess?The entire process — from the timeNCDS receives your request for arbi-tration to the arbitrator’s decision — is designed to take no more than 40days. A decision may be delayed if:
• You fail to provide certain infor-mation required by NCDS.
• You fail to make your vehicleavailable for inspection byNCDS in a timely manner (if an inspection is required).
How do I request arbitration?To initiate arbitration, you must com-plete an NCDS customer claim formand mail it to NCDS. A claim form is included in the Lemon Law Guidelocated in your vehicle, or you mayrequest a form by calling NCDS at(866) 272-4872. When you call,please have ready your vehicle identi-fication number (VIN), the names ofyour selling and servicing dealerships,and the current mileage on yourLexus.
IF YOU NEED ASSISTANCE
Introduction 11
WARRANTY
In addition to completing the cus-tomer claim form, please provideNCDS with the following information:
• Vehicle year, make, model, VIN,mileage and date of purchase.
• A brief description of your com-plaint and the actions you havetaken to resolve it.
• What action or remedy youbelieve would resolve your problem.
If you are seeking reimbursement forrepairs or incidental expenses, pleaseprovide copies of applicable receipts.
Send your request to:
National Center for Dispute SettlementP.O. Box 457Mt. Clemens, MI 48046
Upon receipt of your request, NCDSwill contact you regarding the statusof your case and supply you withadditional details about the program.
How does the arbitrationprocess work?When NCDS receives your request,it will be forwarded to the Lexus areaoffice for response.
After analyzing all information per-taining to your case, NCDS mayschedule a technical inspection. This may include an inspection of thevehicle by an independent tech nicalexpert with a Lexus representativepresent. The technical expert will for-ward his or her evaluation to NCDS.
An oral hearing will be held prior to a decision being rendered. At thishearing, all relevant evidence isadmissible. You and a Lexus repre-sentative will present both sides of the case to the NCDS arbitrator(s).You will each be given an equalopportunity to give testimony andprovide documents. Then you willeach be given an opportunity forrebuttal. After considering all testimo-ny and documents, the arbitrator(s)will review the applicable legal stan-dards and render a decision within 10 days.
A settlement satisfactory to all partiesmay be negotiated at any time duringthe process.
I F YOU NEED ASS I S TANCE
Introduction12
WARRANTY
What types of decisions are ren-dered, and how do I know ifLexus will abide by the decisionof the arbitrator(s)?Arbitrated decisions are based onwhat the arbitrator(s) believe to befair and equitable after applying theappropriate legal standards. Remediesinclude but are not limited to repairs;reimbursement for repairs and inci-dental expenses, such as towing costs;and repurchase or replacement ofyour vehicle.
The decision of the arbitrator(s) isbinding on Lexus but not on you.Lexus must comply with the decisionshortly after it is rendered, usuallywithin 30 days of your acceptance of the decision. NCDS will contactyou within 10 days of scheduled compliance to ensure that Lexus has complied in a timely manner.
Are there limits to the scope of what can be recovered inarbitration?The following are not eligible for arbitration:
• Attorney fees
• Punitive damages
• Multiple damages
• Consequential damages, otherthan incidental damages that youmay be entitled to under law
What other recourse do I have?If you are dissatisfied with the arbitra-tor’s decision or Lexus’ compliance,you may pursue any other legal reme-dies available to you, including smallclaims court. You should be awarethat the decision of the arbitrator(s) is admissible as evidence in any legalproceedings concerning your vehicle.
Is the Dispute SettlementProgram subject to change?The information in this booklet aboutthe program is correct as of the dateof printing. However, the programmay be changed without notice.Contact the Lexus CustomerSatisfaction Department at (800)255-3987 for the most current information concerning the DisputeSettlement Program.
I F YOU NEED ASS I S TANCE
Introduction 13
WARRANTY
You have purchased one of the finestvehicles built in the world today, and itis backed by one of the finest war-ranties in the industry. This excellentwarranty coverage demonstrates notonly our confidence in Lexus vehicles,but also our commitment to everyLexus customer. We’re dedicated toensuring that you enjoy exceptionalquality, dependability and peace ofmind throughout your ownershipexperience.
To further demonstrate our commit-ment to our customers’ satisfaction,occasionally we may establish a special policy adjustment to pay forspecific repairs that are no longercovered by warranty. When we estab-lish such a policy adjustment, we maildetails to all applicable owners onrecord. That’s why it is important tosend in the card at the back of thisbooklet if you change your address or if you have purchased your Lexusfrom a previous owner.
You’ve made a wise decision to pur-chase a Lexus. Your vehicle deliversworld-class luxury and performance,
along with an unparalleled commit-ment from Lexus to ensuring your sat-isfaction. You can be confident — aswe are — that you’ll enjoy owning yourLexus as much as you enjoy driving it.
All warranty information is the latestavailable at the time of publicationand, with the exception of the emis-sion control warranties, is subject tochange without notice.
THE LEXUS COMMI TMENT
Introduction14
WARRANTY
This section of the Warranty andServices Guide describes theterms of Lexus warranty cover-age as well as general ownerresponsibilities. The section enti-tled “Maintenance Information”beginning on page 39 describesyour vehicle’s maintenancerequirements. Be sure to reviewthis information carefully, sinceproper maintenance is requiredto ensure that warranty coverageremains intact.
WARRANTY COVERAGES AT A GLANCE
Introduction 15
WARRANTY
New
Veh
icle
Lim
ited
War
rant
y
Basic
Powe
rtrai
n
Spec
ific C
ompo
nent
s
Restr
aint
Sys
tem
s
Cor
rosio
n Pe
rfora
tion
Def
ect
Perfo
rman
ce
Perfo
rman
ce
Long
-Term
Def
ect
Emis
sion
Con
trol
War
rant
y
Federal California=
Spec
ific C
ompo
nent
s
102
03
04
05
06
070
80
mon
ths
102
03
04
05
06
070
80
mon
ths
48
mon
ths
/ 5
0,0
00
mile
s*
36
mon
ths
/ 5
0,0
00
mile
s
72 m
onth
s /
70,0
00
mile
s
72 m
onth
s /
70,0
00
mile
s
72 m
onth
s /
Unl
imit
ed m
iles
24 m
onth
s /
24,0
00
mile
s
Shor
t-Ter
m D
efec
t4
8 m
onth
s /
50
,00
0 m
iles*
84
mon
ths
/ 70
,00
0 m
iles
48
mon
ths
/ 5
0,0
00
mile
s
96
mon
ths
/ 8
0,0
00
mile
s
96
mon
ths
/ 8
0,0
00
mile
s
*Spe
cific
com
pone
nts m
ay h
ave lo
nger
cov
erag
e unde
r ter
ms o
f the
Pow
ertra
in W
arra
nty.
=Also
applie
s to M
aine, M
assa
chus
etts
and Ve
rmon
t veh
icle
s equ
ipped
with
a C
alifo
rnia
Cer
tified Em
issio
n C
ontro
l Sys
tem. V
ehicle
s cov
ered
by thi
s war
rant
y a
re also
cov
ered
by the
Fede
ral E
miss
ion
Con
trol W
arra
nty.
Who Is the WarrantorThe warrantor for these limited war-ranties is Lexus, a division of ToyotaMotor Sales, U.S.A., Inc., 19001 SouthWestern Avenue, Torrance, California90509-2991, a California corpora-tion.
Which Vehicles Are CoveredThese warranties apply to 2007model-year Lexus passenger vehicles,excluding hybrid models, registeredand normally operated in the UnitedStates, U.S. territories and Canada.Warranty coverage is automaticallytransferred at no cost to subsequentvehicle owners.
Multiple WarrantyConditionsThis booklet contains warranty termsand conditions that may vary depend-ing on the part covered. A warrantyfor specific parts or systems, such asthe Powertrain Warranty or EmissionPerformance Warranty, is governedby the coverage set forth in that war-ranty as well as the General WarrantyProvisions.
When Warranty BeginsThe warranty period begins on thevehicle’s in-service date, which is the first date the vehicle is eitherdelivered to an ultimate purchaser,leased, or used as a company car or demonstrator.
Repairs Made at No ChargeRepairs and adjustments covered bythese warranties are made at nocharge for parts and labor.
Parts ReplacementAny needed parts replacement will bemade using new or remanufacturedparts. The decision whether a partshould be repaired or replaced will bemade by the servicing Lexus dealer-ship and/or Lexus. Parts scheduled tobe replaced as required maintenanceare warranted until their first replace-ment only.
Note: Lexus remanufactured partsmeet or exceed all factory standardsfor safety, quality and reliability.
GENERAL WARRANTY PROV I S IONS
Your Warranties in Detail16
WARRANTY
LimitationsThe performance of necessaryrepairs and adjustments is the exclu-sive remedy under these warrantiesor any implied warranties. Lexus doesnot authorize any person to create forit any other obligation or liability inconnection with this vehicle.
Any implied warranty of merchant -ability or fitness for a particular purpose is limited to the duration of these written warranties. Somestates do not allow restrictions on howlong an implied warranty lasts, so thislimitation may not apply to you.
Your Rights Under State LawThese warranties give you specificlegal rights. You may also have otherrights that vary from state to state.
GENERAL WARRANTY PROV I S IONS
Your Warranties in Detail 17
WARRANTY
Basic WarrantyThis warranty covers repairs andadjustments needed to correctdefects in materials or workmanshipof any part supplied by Lexus, subjectto the exceptions indicated under“What Is Not Covered” on pages19–20.
Coverage is for 48 months or50,000 miles, whichever occurs first,with the exception of wheel alignmentand wheel balancing, which are cov-ered for 12 months or 20,000 miles,whichever occurs first.
Powertrain WarrantyThis warranty covers repairs neededto correct defects in materials orworkmanship of any component listedhere and supplied by Lexus, subject tothe exceptions indicated under “WhatIs Not Covered” on pages 19–20.
Coverage is for 72 months or70,000 miles, whichever occurs first.
EngineCylinder block and head and all internal parts, timing belt and cover,flywheel, oil pan, water pump, fuelpump, engine mounts, engine controlcomputer, seals and gaskets.
Transmission and TransaxleCase and all internal parts, torqueconverter, clutch cover, mounts,engine control computer, seals and gaskets.
Front-Wheel-Drive SystemDrive shaft, axle, hub, bearings, sealsand gaskets.
Rear-Wheel-Drive SystemDifferential carrier assembly, driveshaft, axle carrier, axle case, axlebearing, axle shaft, seals and gaskets.
Restraint Systems WarrantyThis warranty covers repairs neededto correct defects in materials orworkmanship of any seatbelt or airbag system supplied by Lexus, subjectto the exceptions indicated under“What Is Not Covered” on pages19–20.
Coverage is for 72 months or70,000 miles, whichever occurs first.
For vehicles sold and registered inKansas, the warranty for seatbelts andrelated components is 10 years,regardless of mileage.
WHAT IS COVERED AND HOW LONG
NEW VEH ICLE L IM I T ED WARRANTY
Your Warranties in Detail18
WARRANTY
Corrosion PerforationWarrantyThis warranty covers repair orreplacement of any original bodypanel that develops perforation fromcorrosion (rust-through), subject tothe exceptions indicated under “WhatIs Not Covered” on pages 19–20.
Coverage is for 72 months, regard-less of mileage.
For information on how to protectyour vehicle from corrosion, see thesection entitled “Service Proceduresand Specifications — Body” in theOwner’s Manual.
TowingWhen your vehicle is inoperable dueto failure of a warranted part, towingservice to the nearest authorizedLexus dealership is covered.
This warranty does not cover damageor failures resulting directly or indi-rectly from any of the following:
• Fire, accidents or theft
• Abuse or negligence
• Misuse — for example, racing or overloading
• Improper repairs
• Alteration or tampering, includ-ing installation of non-GenuineLexus Accessories
• Lack of or improper mainte-nance, including use of fluidsother than those specified in the Owner’s Manual
• Installation of non-GenuineLexus Parts
• Airborne chemicals, tree sap,road debris (including stonechips), rail dust, salt, hail, floods,wind storms, lightning and otherenvironmental conditions
• Water contamination
WHAT IS NOT COVERED
NEW VEHICLE LIMITED WARRANTY
Your Warranties in Detail 19
WARRANTY
This warranty also does not cover thefollowing:
TiresTires are covered by a separate war-ranty provided by the tire manufac -turer. See page 34.
Normal Wear and TearNoise, vibration, cosmetic conditionsand other deterioration caused bynormal wear and tear.
Maintenance Expense*Normal maintenance services such as engine tune-ups; replacement offluids and filters; lubrication; cleaningand polishing; replacement of sparkplugs and fuses; and replacement ofworn wiper blades, brake pads/liningsand clutch linings.
Vehicles With Altered OdometerFailure of a vehicle on which theodometer has been altered so thatactual vehicle mileage cannot bereadily determined.
Vehicles With Unknown VehicleIdentification NumberAny vehicle for which the original factory-assigned vehicle identificationnumber cannot be determined.
Salvage or Total-Loss VehiclesAny vehicle that has ever been issueda “salvage” title or similar title underany state’s law; or has ever beendeclared a “total loss” or equivalent by a financial institution or insurer,such as by payment for a claim in lieuof repairs because the cost of repairsexceeded the cash value of the vehi-cle. This exclusion does not apply tothe emission control warranties.
Incidental DamagesIncidental or consequential damagesassociated with a vehicle failure. Suchdamages include but are not limitedto inconvenience; the cost of trans-portation, telephone calls and lodg-ing; the loss of personal or commer-cial property; and the loss of pay orrevenue.
NEW VEH ICLE L IM I T ED WARRANTY
Your Warranties in Detail20
WARRANTY
*Lexus provides the first scheduled maintenance service at no charge. See page 4 for details.
If a dispute arises regarding your warranty coverage, please follow the steps described on pages 9–10. Please note that you must use theNational Center for DisputeSettlement before seeking remediesthrough a court action pursuant to theMagnuson-Moss Warranty Act. Youmay also be required to use theNational Center for DisputeSettlement before seeking remediesunder the Lemon Laws of your state.For the requirements applicable toyour state, see the appropriate pageof the Lemon Law Guide located inyour vehicle.
DISPUTE RESOLUTION
NEW VEHICLE LIMITED WARRANTY
Your Warranties in Detail 21
WARRANTY
Disclaimer of ExtraExpenses and DamagesThe performance of necessaryrepairs and adjustments is theexclusive remedy under this war-ranty or any implied warranty.Lexus does not authorize anyperson to create for it any otherobligation or liability in connec-tion with this vehicle. Lexus shallnot be liable for incidental orconsequential damages resultingfrom breach of this written war-ranty or any implied warranty.
Any implied warranty of mer-chantability or fitness for a partic-ular purpose is limited to theduration of this written warranty,except in states where this limita-tion is not allowed.
Emission Defect WarrantyLexus warrants that your vehicle:
• Was designed, built andequipped to conform at the timeof sale with applicable federalemissions standards.
• Is free from defects in materialsand workmanship that maycause the vehicle to fail to meetthese standards.
Federal regulations require that thiswarranty be in effect for two years or24,000 miles from the vehicle’s in-service date, whichever occurs first.However, under the terms of the BasicWarranty, Lexus provides coverage of four years or 50,000 miles, which -ever occurs first. Specific componentsmay have longer coverage under theterms of the Powertrain Warranty.Additionally, components marked“8/80” in the parts list on pages23–24 have coverage of eight yearsor 80,000 miles, whichever occursfirst.
Emission PerformanceWarrantySome states and localities have estab-lished vehicle inspection and mainte-nance (I/M) programs to encourageproper vehicle maintenance. If anEPA-approved I/M program is inforce in your area, you are eligible for Emission Performance Warrantycoverage.
Under the terms of the EmissionPerformance Warranty and federalregulations, Lexus will make all nec -essary repairs if both of the followingoccur:
• Your vehicle fails to meet appli-cable emissions standards asdetermined by an EPA-approvedemissions test.
• This failure results or will result insome penalty to you — such as afine or denial of the right to useyour vehicle — under local, stateor federal law.
This warranty is in effect for two yearsor 24,000 miles from the vehicle’s in-service date, whichever occursfirst. Additionally, componentsmarked “8/80” in the parts list onpages 23–24 have coverage of eightyears or 80,000 miles, whicheveroccurs first.
WHAT IS COVERED AND HOW LONG
FEDERAL EMISSION CONTROL WARRANTY
Your Warranties in Detail22
WARRANTY
These warranty obligations do notapply to failures or noncompliancecaused by:
• The use of replacement parts not certified in accordance withaftermarket parts certificationregulations.
• The use of replacement parts notequivalent in quality or design tooriginal equipment parts.
Provisions under the “What Is NotCovered” section of the New VehicleLimited Warranty also apply to thiswarranty.
Air/Fuel Metering System• Air/fuel ratio feedback control
system
• Cold-start enrichment system
• Deceleration control system
• Electronic fuel injection systemcomponents
– Air flow sensor
– Engine control module (8/80)
– Throttle body
– Other components
Air Induction System• Intake manifold and intake air
surge tank
Air Injection System• Air injection manifold
• Air injection pump
• Air flow control valves
Catalyst System• Catalytic converter and
protector (8/80)
• Constricted fuel filler neck
• Exhaust manifold
• Exhaust pipe (manifold to cata-lyst and/or catalyst to catalyst)
WARRANTY PARTS LISTWHAT IS NOT COVERED
FEDERAL EMISSION CONTROL WARRANTY
Your Warranties in Detail 23
WARRANTY
8/80 = Covered for eight years or 80,000 miles,whichever occurs first.
Evaporative Control System• Charcoal canister
• Diaphragm valve
• Fuel filler cap
• Fuel tank
• Vapor liquid separator
Exhaust Gas Recirculation(EGR) System• EGR gas temperature sensor
• EGR valve
• Associated parts
Ignition System• Distributor and internal parts
• Ignition coil and ignitor
• Ignition wires
• Spark plugs*
Positive Crankcase Ventilation(PCV) System• Oil filler cap
• PCV valve or orifice
Other Parts Used in SystemsListed• Data link connector (8/80)
• Hoses, clamps, fittings, tubingand mounting hardware
• Malfunction indicator light andbulb (8/80)
• Pulleys, belts and idlers
• Sealing gaskets and devices
• Sensors, solenoids, switches andvalves
FEDERAL EMISSION CONTROL WARRANTY
Your Warranties in Detail24
WARRANTY
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.*Warranted until first required maintenance under terms of the California Emission Control Warranty.
You are responsible for performanceof the required maintenance indicatedin the Owner’s Manual and this guide.Lexus will not deny a warranty claimsolely because you do not haverecords to show that you maintainedyour vehicle. However, any failure ornoncompliance caused by lack ofmaintenance is not covered by thiswarranty.
When maintenance and repairs arepaid for by you, these services maybe performed by you or by any auto-motive service provider you choose.Lexus will not deny a warranty claimsolely because you used a serviceprovider other than a Lexus dealer-ship for maintenance and repairs.However, any failure or noncompli-ance caused by improper mainte-nance or repairs is not covered by this warranty.
To ensure optimum performance andmaintain the quality built into yourvehicle’s emission control systems,Lexus recommends the use ofGenuine Lexus Parts when servicingor repairing the systems.
Warranty coverage is not dependentupon the use of any particular brandof replacement parts and you mayelect to use non-Genuine LexusParts for maintenance and repairs.However, use of replacement partsthat are not equivalent in quality toGenuine Lexus Parts may impair theeffectiveness of the emission controlsystems.
If you use replacement parts that havemaintenance or replacement sched-ules different from those of GenuineLexus Parts, you must follow the main-tenance and replacement schedulesfor the parts you are using. In addition,you should ensure that such parts arewarranted by their manufacturers tobe equivalent to Genuine Lexus Parts.
REPLACEMENT PARTSMAINTENANCE
FEDERAL EMISSION CONTROL WARRANTY
Your Warranties in Detail 25
WARRANTY
If your vehicle fails an EPA-approvedemissions test, you may make a claimunder the Emission PerformanceWarranty. To do so, take your vehicleto an authorized Lexus dealership andpresent a copy of the emissions testreport. Also, take your maintenancerecords in case they are needed.
If your claim qualifies for coverage,the dealership will repair your vehiclewithin 30 days (unless a shorter peri-od is required by law). If your claim isdenied, Lexus will notify you in writingof the reason within the same period.If we fail to do so, we will repair yourvehicle free of charge. The onlyexceptions allowed are when yourequest or agree to a delay, or when adelay is caused by factors beyond thecontrol of Lexus or the dealership.
For information on how to obtainservice under the Emission DefectWarranty, see page 37, “ObtainingWarranty Service.”
If you have questions or concernsabout your vehicle’s federal emissionwarranty coverage, please follow thesteps described on pages 9–10. In thecase of the Emission PerformanceWarranty, you may also request infor-mation from or report complaints to:
U.S. Environmental ProtectionAgencyVehicle Programs & ComplianceDivision (6405J)Attn: Warranty Complaints401 M Street SWWashington, D.C. 20460
IF YOUR VEHICLE FAILSAN EMISSIONS TEST
IF YOU HAVEQUESTIONS
FEDERAL EMISSION CONTROL WARRANTY
Your Warranties in Detail26
WARRANTY
Vehicles equipped with aCalifornia Certified EmissionControl System that are regis-tered and operated in Californiaor any state that adoptsCalifornia emission warrantyprovisions are also covered bythe California Emission ControlWarranty (see page 28). Maine,Massachusetts and Vermont are the only other states to whichthe California Emission ControlWarranty currently applies.
We (the dealership) want you to knowthat at the time your new Lexus vehi-cle is being delivered:
1) On the basis of written notificationfurnished by Lexus, we have knowl-edge that the vehicle is covered byan EPA Certificate of Conformity.
2)We have visually inspected thoseemission control devices or por-tions thereof that are visible withoutremoving or adjusting any compo-nents or systems, emissions-relatedor otherwise. On the basis of thisinspection, there are no apparentdeficiencies in the installation ofemission control devices by Lexus.(For purposes of this certificate,“emission control devices” is limitedto devices installed on a vehicle forthe sole or primary purpose of con-trolling emissions and which werenot in general use before 1968.)
3)We have performed all emissioncontrol system preparationsrequired by Lexus prior to the saleof the vehicle as set forth in Lexus’current pre-delivery service manual.
4)Except as may be provided inParagraph 5, if this vehicle fails anEPA-approved emissions test with-in three months or 4,000 miles(whichever comes first) of deliveryto the ultimate purchaser, and thevehicle has been maintained and
used in accordance with the writteninstructions for proper mainte-nance and use, Lexus will remedythe nonconformity free of chargeunder the terms of the EmissionPerformance Warranty.
5)If vehicle was used as a companycar or demonstrator, check boxand complete the following:
�The vehicle with which this state-ment is delivered was placed intoservice as a company car ordemonstrator prior to delivery.The Emission PerformanceWarranty period commenced onthe date the vehicle was firstplaced into service, which was
Month Day Year
Note: The dealership makes no repre-sentation or warranty that the emissioncontrol system or any part thereof iswithout defect or that the system willperform properly. The EmissionPerformance Warranty referred to in Paragraph 4 and furnished with the vehicle is solely that of the manu-facturer.
This statement is required by section207 of the Clean Air Act (42 U.S.C.7541) and the EPA regulations issuedthereunder.
DEALER CERTIFICATE
FEDERAL EMISSION CONTROL WARRANTY
Your Warranties in Detail 27
WARRANTY
____________________________________
Dealership name
____________________________________
The California Air Resources Board(CARB) and Lexus are pleased toexplain the emission control systemwarranty for your 2007 vehicle. InCalifornia, new motor vehicles mustbe designed, built and equipped tomeet the state’s stringent anti-smogstandards. CARB regulations requirethat Lexus must warrant the emissioncontrol system on your vehicle for thetime periods indicated on this page,provided there has been no abuse,neglect or improper maintenance ofyour vehicle.
Your emission control system mayinclude parts such as the fuel injectionsystem, ignition system, catalytic con-verter and engine computer. Alsoincluded may be hoses, belts, connec-tors and other emissions-relatedassemblies.
Where a warrantable condition exists,Lexus will repair your vehicle at nocost to you, including diagnosis, partsand labor.
1) For three years or 50,000 miles,whichever occurs first:
• If your vehicle fails a smog-checktest, all necessary repairs andadjustments will be made byLexus to ensure that your vehiclepasses the test. This is yourEmission Control System PERFORMANCE WARRANTY.
• If any emissions-related part onyour vehicle is defective, the partwill be repaired or replaced byLexus. This is your SHORT-TERM Emission Control SystemDEFECT WARRANTY.Covered parts are listed onpages 23–24. Note: Under the terms of theBasic Warranty, Lexus providescoverage of four years or50,000 miles, whichever occursfirst. Specific components mayhave longer coverage under the terms of the PowertrainWarranty.
2)For seven years or 70,000 miles,whichever occurs first:
• If an emissions-related part listedon page 30 is defective, the partwill be repaired or replaced byLexus. This is your LONG-TERMEmission Control SystemDEFECT WARRANTY.
YOUR WARRANTYRIGHTS ANDOBLIGATIONS
MANUFACTURER’SWARRANTY COVERAGE
CALIFORNIA EMISSION CONTROL WARRANTY
Your Warranties in Detail28
WARRANTY
You are responsible for performanceof the required maintenance indicatedin the Owner’s Manual and this guide.Lexus recommends that you retain allreceipts covering maintenance onyour vehicle, but Lexus cannot denywarranty coverage solely for the lackof receipts or your failure to ensurethe performance of all scheduledmaintenance.
You are responsible for presentingyour vehicle to a Lexus dealership assoon as a problem exists. The warran-ty repairs should be completed in areasonable amount of time, not toexceed 30 days.
You should also be aware that Lexusmay deny you warranty coverage ifyour vehicle or a part has failed due to abuse, neglect, improper mainte-nance or unapproved modifications.
If you have any questions regardingyour warranty rights and responsibili-ties, you should contact the LexusCustomer Satisfaction Department at(800)255-3987 or the CaliforniaAir Resources Board, Mobile SourceControl Division, at 9528 TelstarAvenue, P.O. Box 8001, El Monte,CA 91734-8001.
These warranty obligations do notapply to failures or noncompliancecaused by:
• The use of replacement parts notcertified in accordance withaftermarket parts certificationregulations.
• The use of replacement parts notequivalent in quality or design tooriginal equipment parts.
Provisions under the “What Is NotCovered” section of the New VehicleLimited Warranty also apply to thiswarranty.
WHAT IS NOT COVEREDOWNER’S WARRANTYRESPONSIBILITIES
CALIFORNIA EMISSION CONTROL WARRANTY
Your Warranties in Detail 29
WARRANTY
The parts listed here are covered forseven years or 70,000 miles from thevehicle’s in-service date, whicheveroccurs first.
Air/Fuel Metering System• Engine control computer
(engine control module)
• Fuel pump on IS 250, IS 350,GS 350, SC 430
• Throttle body
Air Induction System• Intake manifold and intake air
surge tank
Catalyst System• Catalytic converter (warm-up
three-way catalyst)
• Exhaust front pipe
• Exhaust manifold
• Exhaust manifold gasket on GS 430, LS 460, SC 430
Evaporative Control System• Charcoal canister on ES 350,
GS 350, GS 430, IS 250, IS 350, SC 430
• Fuel tank
Ignition System• Knock sensor on ES 350,
GS 430, IS 250, IS 350, LS 460, SC 430
Other Parts Used in Above Systems• Transmission solenoid on
GS 350, GS 430, IS 250, IS 350, SC 430
PARTS LIST: LONG-TERMEMISSION DEFECTWARRANTY
CALIFORNIA EMISSION CONTROL WARRANTY
Your Warranties in Detail30
WARRANTY
You are responsible for performanceof the required maintenance indicatedin the Owner’s Manual and this guide.Lexus will not deny a warranty claimsolely because you do not haverecords to show that you maintainedyour vehicle. However, any failure ornoncompliance caused by lack ofmaintenance is not covered by thiswarranty.
When maintenance and repairs arepaid for by you, these services maybe performed by you or by any auto-motive service provider you choose.Lexus will not deny a warranty claimsolely because you used a serviceprovider other than a Lexus dealer-ship for maintenance and repairs.However, any failure or noncompli-ance caused by improper mainte-nance or repairs is not covered by this warranty.
To ensure optimum performance and maintain the quality built into your vehicle’s emission control sys-tems, Lexus recommends the use ofGenuine Lexus Parts when servicingor repairing the systems.
Warranty coverage is not dependentupon the use of any particular brandof replacement parts and you mayelect to use non-Genuine LexusParts for maintenance and repairs.However, use of replacement partsthat are not equivalent in quality toGenuine Lexus Parts may impair theeffectiveness of the emission controlsystems.
If you use replacement parts that havemaintenance or replacement sched-ules different from those of GenuineLexus Parts, you must follow the main-tenance and replacement schedulesfor the parts you are using. In addition,you should ensure that such parts arewarranted by their manufacturers tobe equivalent to Genuine Lexus Parts.
REPLACEMENT PARTSMAINTENANCE
CALIFORNIA EMISSION CONTROL WARRANTY
Your Warranties in Detail 31
WARRANTY
If your vehicle fails a smog-check test,you may make a claim under theEmission Performance Warranty. Todo so, take your vehicle to an autho -rized Lexus dealership and present a copy of the smog-check test report.Also, take your maintenance recordsin case they are needed.
If your claim qualifies for coverage,the dealership will repair your vehiclewithin 30 days (unless a shorter peri-od is required by law). If your claim isdenied, Lexus will notify you in writingof the reason within the same period.If we fail to do so, we will repair yourvehicle free of charge. The onlyexceptions allowed are when yourequest or agree to a delay, or when a delay is caused by factors beyondthe control of Lexus or the dealership.
For information on how to obtainservice under the Emission DefectWarranty, see page 37, “ObtainingWarranty Service.”
If a Lexus dealership is unable tocomplete repairs on your vehiclewithin 30 days, you may have therepairs made under Lexus’ provisionsfor emergency warranty repairs. Seepage 37 for details.
IF YOUR VEHICLE FAILSA SMOG-CHECK TEST REPAIR DELAYS
CALIFORNIA EMISSION CONTROL WARRANTY
Your Warranties in Detail32
WARRANTY
If you have questions or concernsabout your vehicle’s California emis-sion warranty coverage, please followthe steps described on pages 9–10.You may also request informationfrom or report complaints to:
California Air Resources BoardMobile Source Control DivisionP.O. Box 8001El Monte, CA 91734-8001(800)242-4450
IF YOU HAVEQUESTIONS
CALIFORNIA EMISSION CONTROL WARRANTY
Your Warranties in Detail 33
WARRANTY
Vehicles equipped with aCalifornia Certified EmissionControl System that are regis-tered and operated in Californiaor any state that adoptsCalifornia emission warrantyprovisions are covered by thiswarranty. Maine, Massachusettsand Vermont are the only otherstates to which this warranty cur-rently applies. Vehicles coveredby this warranty are also coveredby the Federal Emission ControlWarranty (see page 22).
The tires that come as original equip-ment on your vehicle are warrantedby their manufacturer and not Lexus.Please refer to the tire warranty state-ment included with the owner infor-mation in your vehicle.
To obtain warranty service for a tire,take the tire to an authorized dealerof the tire manufacturer. (Refer toyour local phone directory for dealerlocations.) Your Lexus dealer mayalso be able to assist you in obtainingwarranty service from the manufac-turer.
For additional warranty information or service assistance, contact the tiremanufacturer directly.
Bridgestone/Firestone535 Marriott DriveNashville, TN 37214Bridgestone: (800)847-3272Firestone: (800)356-4644
Dunlop Tires1144 East Market StreetAkron, OH 44316(800)321-2136
Goodyear Tire and Rubber Co.1144 East Market StreetAkron, OH 44316(800)321-2136
Michelin North AmericaOne Park Way SouthP.O. Box 19001Greenville, SC 29602(800)847-3435
Toyo Tire (U.S.A.) Corporation6261 Katella Ave., Suite 2BCypress, CA 90630(800)442-8696
Yokohama Tire Corporation601 South Acacia AvenueFullerton, CA 92831(800)722-9888
OBTAINING WARRANTY SERVICE
ORIGINAL EQUIPMENTTIRE MANUFACTURERS
T I RE L IM I T ED WARRANTY
Your Warranties in Detail34
WARRANTY
You are responsible for ensuring thatyour Lexus is operated and main-tained according to the instructions in the Owner’s Manual and the“Maintenance Information” section of this guide.
You should keep detailed records ofvehicle maintenance, since undersome circumstances they may berequired for warranty coverage.These records should include date ofservice, mileage at time of serviceand a description of service per-formed and/or parts installed. Foryour convenience, maintenance logsare included in the “MaintenanceInformation” section of this guide. Ifyou sell your vehicle, you should giveyour maintenance records to the newowner.
Lexus will not deny a warranty claimsolely because you do not haverecords to show that you maintainedyour vehicle. However, damage orfailures caused by lack of propermaintenance are not covered underwarranty.
You may have maintenance per-formed on your vehicle by any quali-fied person or facility. However, Lexusrecommends having maintenanceperformed by an authorized Lexusdealership.
Lexus dealership technicians are spe-cially trained to maintain and repairLexus vehicles. They stay current onthe latest service information throughLexus technical bulletins, service pub-lications and training courses. Manyare also certified through the LexusCommitment to Perfection Certifica -tion Program, which requires special-ized, state-of-the-art training as wellas rigorous exams through bothLexus and the National Institute forAutomotive Service Excellence.
You can be confident you’re gettingthe best possible service for yourvehicle when you take it to a Lexusdealership. Plus, a Lexus dealershipwill always use Genuine Lexus Partsdesigned specifically for your vehicle.
WHERE TO GO FOR MAINTENANCE
GENERALINFORMATION
OPERATION AND MAINTENANCE
Your Responsibilities 35
WARRANTY
Warranty coverage is not dependentupon the use of any particular brandof replacement parts. However, Lexusrecommends using only GenuineLexus Parts when you need to replacea part on your vehicle. Like all Lexusproducts, Genuine Lexus Parts arebuilt to the highest standards of quali-ty, durability and performance. Theyare also designed to fit your vehicle’sexact specifications.
Your Lexus dealership maintains anextensive inventory of Genuine LexusParts to meet your vehicle serviceneeds. And because it is linked elec-tronically to Lexus Parts DistributionCenters, the dealership has quickaccess to any parts it may not have in stock.
Genuine Lexus Parts are covered bytheir own warranty (see your dealerfor details) or the remainder of anyapplicable New Vehicle LimitedWarranty, whichever is longer. Non-Genuine Lexus Parts, or any damage or failures resulting from their use,are not covered by any Lexus war-ranty.
REPLACEMENT PARTS
OPERAT ION AND MA INTENANCE
Your Responsibilities36
WARRANTY
In the United States, U.S.Territories and CanadaTo obtain warranty service in theUnited States, U.S. territories orCanada, take your vehicle to anauthorized Lexus dealership. If yourvehicle cannot be driven, contact yournearest Lexus dealership for towingassistance. You do not have to pay fortowing to the nearest Lexus dealer-ship if your vehicle is inoperable dueto failure of a warranted part.
Outside the United States,U.S. Territories and CanadaIf you are using your vehicle outsidethe United States, U.S. territories andCanada and need warranty service,contact a local Lexus dealership.Please note, however, that your vehi-cle may not be repaired free ofcharge because the local Lexus dis-tributor may have no obligation toprovide warranty service for yourvehicle, and/or your vehicle may notcomply with local regulatory or envi-ronmental requirements.
If your vehicle is inoperable or unsafeto drive and there is no Lexus dealer-ship reasonably available to makerepairs, you may perform the repairsyourself or have them performed byanother automotive service provider.Lexus will reimburse you for any ofthe repairs that are covered by war-ranty. To receive reimbursement,present to an authorized Lexus deal-ership your paid repair invoices andany parts that were removed from thevehicle. You will be reimbursed for
EMERGENCY REPAIRSBY GEOGRAPHICREGION
OBTAINING WARRANTY SERVICE
Your Responsibilities 37
WARRANTY
Lexus recommends having main-tenance and repairs for your vehicle performed by an author-ized Lexus dealership. To locateyour nearest authorized Lexusdealership, contact LexusCustomer Satisfaction at(800)255-3987 or log on to www.lexus.com.
Maintenance and repairs notperformed by an authorizedLexus dealership should be per-formed by a qualified technicianfollowing procedures in Lexusservice and repair publications.
warranted parts at the manufacturer’ssuggested retail price and warrantedlabor at a geographically appropriatehourly rate multiplied by Lexus’ rec-ommended time allowance for therepair.
If your vehicle requires emergencyrepair, Lexus assumes no liability forsubsequent failures caused byimproper repairs or the use of non-Genuine Lexus Parts unless you havethe vehicle properly repaired in atimely manner. To ensure that warran-ty coverage remains intact, have yourvehicle inspected by an authorizedLexus dealership as soon as possibleafter an emergency repair.
OBTAINING WARRANTY SERVICE
Your Responsibilities38
WARRANTY
THE IMPORTANCE OF SCHEDULED MAINTENANCE
Introduction 39
MAIN
TENANCE
Regular maintenance is essential to obtaining the highest level of per-formance, safety and reliability fromyour Lexus. It can also enhance yourvehicle’s resale value. This section of the Warranty and Services Guideis designed to help you make sureyour vehicle receives proper andtimely maintenance. It includes factory-recommended maintenanceguidelines as well as logs in which todocument your vehicle’s maintenancehistory.
In addition to scheduled maintenance,your Lexus requires ongoing general
maintenance such as fluid checks andvisual inspections. These proceduresare listed on pages 42–43 of thisbooklet and described in detail in the “Maintenance” section of theOwner’s Manual.
With proper maintenance and care,your vehicle will last longer and deliv-er more dependable, economicalperformance. Follow this booklet’srecommendations and you’ll enjoymaximum reliability and peace ofmind from your Lexus for many yearsto come.
MAINTENANCE AND LEXUS WARRANTY COVERAGE
Introduction40
MAIN
TENANCE
Maintaining your vehicle according tothe recommendations in this bookletis required to ensure that your war-ranty coverage remains intact. Youshould keep detailed records of vehi-cle maintenance, including date ofservice, mileage at time of serviceand a description of service and/orparts installation performed. Themaintenance logs in this booklet are agood place to record this information.If you sell your vehicle, be sure to giveyour maintenance records to the newowner.
Lexus will not deny a warranty claimsolely because you do not haverecords to show that you maintainedyour vehicle. However, damage orfailures caused by lack of propermaintenance are not covered underwarranty.
Maintenance and repair services maybe performed by you or by any auto-motive service provider you choose.Lexus will not deny a warranty claimsolely because you used a service
provider other than a Lexus dealer-ship for maintenance and repairs.However, damage or failures causedby improper maintenance or repairsare not covered under warranty.
Your dealer may recommend morefrequent maintenance intervals ormore maintenance services thanthose listed in the scheduled mainte-nance log. These additional servicesare not required to maintain your war-ranty coverage. Ask your dealer foran explanation of any recommendedmaintenance not included in thescheduled maintenance log.
For a complete description ofLexus warranty coverages, seepages 16–33 of this booklet.
LEXUS DEALERSH I P SERV ICE
Introduction 41
MAIN
TENANCE
To ensure that your vehicle receivesfirst-quality service and factory-authorized parts, Lexus recommendshaving maintenance performed by an authorized Lexus dealership. Tolocate your nearest authorized Lexusdealership, contact Lexus CustomerSatisfaction at (800) 255-3987 orlog on to www.lexus.com.
Lexus dealership technicians areexperts in the maintenance and repairof Lexus vehicles. They stay currenton the latest service informationthrough Lexus technical bulletins,service publications and trainingcourses. Many are also certifiedthrough the Lexus Commitment toPerfection Certification Program,which requires specialized, state-of-the-art training as well as rigorousexams through both Lexus and theNational Institute for AutomotiveService Excellence.
Additionally, when you have yourvehicle serviced at a Lexus dealer-ship, your service information isrecorded in the Lexus NationalService History database. This is thefirst database of its kind in the auto-motive industry. It can be accessed by
any Lexus dealership in the U.S. — agreat convenience if you relocate orneed to have your vehicle servicedwhile traveling.
You can be confident you’re gettingthe best possible service for yourvehicle when you take it to a Lexusdealership. Don’t trust your invest-ment to anything less than a team ofLexus specialists.
Maintenance and repairs notperformed by an authorizedLexus dealership should be per-formed by a qualified technicianfollowing procedures in Lexusservice and repair publications.
GENERAL MA INTENANCE AND REGULAR USE
Introduction42
MAIN
TENANCE
In addition to scheduled maintenance,your Lexus requires ongoing generalmaintenance such as fluid checks andvisual inspections. The recommendedguidelines for inspections are listedbelow. Please refer to the “Mainte -nance” section of the Owner’s Manualfor a detailed description of inspec-tion procedures.
When RefuelingWhen refueling, perform theseinspections:
• Check engine oil level using the dipstick
• Visually check engine coolantlevel on the see-through reservoir (under cover)
• Visually check brake fluid levelon the see-through reservoir
• Visually check power steeringfluid level on the see-throughreservoir (under cover)
• Visually check condition of battery (under cover)
• Check level of windshield washer fluid
Every 30 DaysAt least once every 30 days, performthese inspections:
• Check tire pressure
• Check tires for damage and wear
When Cleaning the Interior • Remove dirt and dust with a
vacuum cleaner. Wipe dirty sur-faces with a soft cloth dampenedwith warm water.
• When cleaning carpet or clothinterior, remove dirt and dustwith a vacuum cleaner. Apply a foaming-type carpet cleaner with a sponge or brush, allowingcleaner to work for a few min-utes to loosen dirt. Continue byrubbing carpet or cloth interiorin a circular motion. Wipe off anyexcess cleaner with a clean cloth.If any dirt remains, repeat process.Best results are obtained bykeeping carpet and cloth interioras dry as possible.
• When cleaning leather interior,remove dirt and dust with a vacuum cleaner. Using a sponge,apply a small amount of neutral
GENERAL MA INTENANCE AND REGULAR USE
Introduction 43
MAIN
TENANCE
wool detergent mixed in water,rubbing in a circular motion.Wipe off any excess detergentand let leather dry in an open-airlocation.
When Cleaning the Exterior• Working from top to bottom,
apply lots of low-pressure waterto the body, wheel wells andunderside of vehicle to removedirt and dust. Wash the vehiclebody using a soft sponge or cotton cloth with mild car-washsoap. Rinse off with water.
• If water does not bead on a cleanvehicle surface, apply car waxusing a soft cotton cloth whenthe body of the vehicle is cool.
When Cleaning the Wheels• Wait for hot wheels to cool
before getting wheels wet.
• Using a soft sponge or cottoncloth, apply same mild car-washsoap as used for the vehiclebody. Quickly rinse off withwater. Using a soft cotton cloth,apply same car wax as used forthe vehicle body.
SCHEDULED MA INTENANCE LOG
Scheduled Maintenance Log44
MAIN
TENANCE
Determining YourMaintenance Interval:Months vs. MileageLexus recommends obtaining sched-uled maintenance for your vehicleevery six months or 5,000 miles,whichever occurs first.
For example:
• If at six months you have drivenless than 5,000 miles, youshould obtain maintenance at sixmonths; don’t wait until 5,000miles.
• If you drive 5,000 miles in lessthan six months, you shouldobtain maintenance at 5,000miles; don’t wait until six months.
Be sure to keep an eye on yourmileage so that you obtain mainte-nance when recommended. If you area low-mileage driver, mark your cal-endar to remind yourself to obtainmaintenance every six months.
Complimentary FirstScheduled MaintenanceServiceLexus provides your first scheduledmaintenance service at no charge.The service is performed at sixmonths or 5,000 miles, whicheveroccurs first, and includes the serviceitems listed on page 46. To obtain thiscomplimentary scheduled mainte-nance service, contact your Lexusdealership.
SCHEDULED MA INTENANCE LOG
Scheduled Maintenance Log 45
MAIN
TENANCE
Complimentary LexusPersonalized SettingsYour vehicle includes a variety of elec-tronic features that can be personal-ized to your preferences. For example,doors can be programmed to remainlocked when you shift into “Park.”Program ming of these preferences isperformedonce at nocharge, pro-vided you obtain the service at thetime of delivery or within 12 months of the vehicle’s in-service date. Pro -gramming of your Lexus PersonalizedSettings requires special equipmentand may be performed only by anauthorized Lexus dealership.
To obtain your Lexus PersonalizedSettings, please contact your Lexusdealership. The dealership may verifyperformance of the service in the boxon this page.
Lexus Personalized Settings*Must be obtained within 12 months
of vehicle’s in-service date.
In-service date: ____________________
Date personalized settings programmed: _______________
Notes:
*This service is complimentary when performedby an authorized Lexus dealership.
S C H E D U L E D M A I N T E N A N C E L O G
6 Months or 5,000 Miles1
� Replace engine oil and oil filter; reset reminder light
� Rotate tires
� Visually inspect brake pads and rotors
� Road-test vehicle
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Inspect axle shaft boots
� Inspect ball joints and dust covers
� Inspect engine air filter
� Inspect steering linkage and boots
� Tighten nuts and bolts on chassis
Driving while towing:
� Tighten nuts and bolts on chassis (ES)
Date: ________ Mileage: ________
Notes:
12 Months or 10,000 Miles� Replace engine oil and oil filter; reset
reminder light
� Rotate tires
� Measure thickness of front brake pads and rotors (GS 430, IS)
� Replace air conditioner filter (LS, SC)
� Visually inspect brake pads and rotors
� Road-test vehicle
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Inspect axle shaft boots
� Inspect ball joints and dust covers
� Inspect engine air filter
� Inspect steering linkage and boots
� Tighten nuts and bolts on chassis
Driving while towing:
� Tighten nuts and bolts on chassis (ES)
Date: ________ Mileage: ________
Notes:
Scheduled Maintenance Log46
MAIN
TENANCE
1This service is complimentary when performed by an authorized Lexus dealership.
S C H E D U L E D M A I N T E N A N C E L O G
Scheduled Maintenance Log 47
MAIN
TENANCE
18 Months or 15,000 Miles� Replace engine oil and oil filter; reset reminder light
� Rotate tires
� Clean air conditioner filter (ES, GS, IS)
� Visually inspect brake pads and rotors
� Road-test vehicle
� Inspect the following:___Axle shaft boots
___Ball joints and dust covers
___Body
___Brake lines and hoses
___Engine coolant (see page 67)
___Exhaust pipes and mountings
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Inspect engine air filter
� Tighten nuts and bolts on chassis
Driving while towing:
� Tighten nuts and bolts on chassis (ES)
___Front differential oil (AWD GS 350, AWD IS 250)
___Rack and pinion assembly
___Rear differential oil (GS, IS, LS, SC)
___Steering linkage and boots
Date: ___________________________ Mileage: __________________________
Notes:
S C H E D U L E D M A I N T E N A N C E L O G
24 Months or 20,000 Miles� Replace engine oil and oil filter; reset
reminder light
� Rotate tires
� Measure thickness of front brake pads and rotors (GS 430, IS)
� Replace air conditioner filter (LS, SC)
� Visually inspect brake pads and rotors
� Road-test vehicle
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Inspect axle shaft boots
� Inspect ball joints and dust covers
� Inspect engine air filter
� Inspect steering linkage and boots
� Tighten nuts and bolts on chassis
Driving while towing:
� Tighten nuts and bolts on chassis (ES)
Date: _________ Mileage: _________
Notes:
30 Months or 25,000 Miles� Replace engine oil and oil filter; reset
reminder light
� Rotate tires
� Visually inspect brake pads and rotors
� Road-test vehicle
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Inspect axle shaft boots
� Inspect ball joints and dust covers
� Inspect engine air filter
� Inspect steering linkage and boots
� Tighten nuts and bolts on chassis
Driving while towing:
� Tighten nuts and bolts on chassis (ES)
Date: _________ Mileage: _________
Notes:
Scheduled Maintenance Log48
MAIN
TENANCE
S C H E D U L E D M A I N T E N A N C E L O G
Scheduled Maintenance Log 49
MAIN
TENANCE
36 Months or 30,000 Miles� Replace engine oil and oil filter; reset reminder light
� Rotate tires
� Measure brake pad thickness and rotor runout
� Measure thickness of brake rotors (GS 430, IS)
� Replace air conditioner filter
� Replace brake fluid
� Replace engine air filter
� Road-test vehicle
� Inspect the following:___Axle shaft boots
___Ball joints and dust covers
___Body
___Brake lines and hoses
___Engine coolant (see page 67)
___Exhaust pipes and mountings
___Front differential oil (AWD GS 350, AWD IS 250)
___Fuel lines and connections, fuel tank bandand fuel tank vapor vent system hoses
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Tighten nuts and bolts on chassis
Driving while towing:
� Tighten nuts and bolts on chassis (ES)
___Fuel tank cap gasket
___Manual transmission oil (IS 250)
___Rack and pinion assembly
___Rear differential oil (GS, IS, LS, SC)
___Steering linkage and boots
___Transmission for signs of leakage
Date: _____________________________ Mileage: ____________________________
Notes:
S C H E D U L E D M A I N T E N A N C E L O G
42 Months or 35,000 Miles� Replace engine oil and oil filter; reset
reminder light
� Rotate tires
� Visually inspect brake pads and rotors
� Road-test vehicle
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Inspect axle shaft boots
� Inspect ball joints and dust covers
� Inspect engine air filter
� Inspect steering linkage and boots
� Tighten nuts and bolts on chassis
Driving while towing:
� Tighten nuts and bolts on chassis (ES)
Date: _________ Mileage: _________
Notes:
48 Months or 40,000 Miles� Replace engine oil and oil filter; reset
reminder light
� Rotate tires
� Measure thickness of front brake pads and rotors (GS 430, IS)
� Replace air conditioner filter (LS, SC)
� Visually inspect brake pads and rotors
� Road-test vehicle
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Inspect axle shaft boots
� Inspect ball joints and dust covers
� Inspect engine air filter
� Inspect steering linkage and boots
� Tighten nuts and bolts on chassis
Driving while towing:
� Tighten nuts and bolts on chassis (ES)
Date: _________ Mileage: _________
Notes:
Scheduled Maintenance Log50
MAIN
TENANCE
S C H E D U L E D M A I N T E N A N C E L O G
Scheduled Maintenance Log 51
MAIN
TENANCE
54 Months or 45,000 Miles� Replace engine oil and oil filter; reset reminder light
� Rotate tires
� Clean air conditioner filter (ES, GS, IS)
� Visually inspect brake pads and rotors
� Road-test vehicle
� Inspect the following:___Axle shaft boots
___Ball joints and dust covers
___Body
___Brake lines and hoses
___Engine coolant (see page 67)
___Exhaust pipes and mountings
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Inspect engine air filter
� Tighten nuts and bolts on chassis
Driving while towing:
� Tighten nuts and bolts on chassis (ES)
___Front differential oil (AWD GS 350, AWD IS 250)
___Rack and pinion assembly
___Rear differential oil (GS, IS, LS, SC)
___Steering linkage and boots
Date: _____________________________ Mileage: ____________________________
Notes:
S C H E D U L E D M A I N T E N A N C E L O G
60 Months or 50,000 Miles� Replace engine oil and oil filter; reset
reminder light
� Rotate tires
� Measure thickness of front brake pads and rotors (GS 430, IS)
� Replace air conditioner filter (LS, SC)
� Visually inspect brake pads and rotors
� Road-test vehicle
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Inspect axle shaft boots
� Inspect ball joints and dust covers
� Inspect engine air filter
� Inspect steering linkage and boots
� Tighten nuts and bolts on chassis
Driving while towing:
� Tighten nuts and bolts on chassis (ES)
Date: _________ Mileage: _________
Notes:
66 Months or 55,000 Miles� Replace engine oil and oil filter; reset
reminder light
� Rotate tires
� Visually inspect brake pads and rotors
� Road-test vehicle
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Inspect axle shaft boots
� Inspect ball joints and dust covers
� Inspect engine air filter
� Inspect steering linkage and boots
� Tighten nuts and bolts on chassis
Driving while towing:
� Tighten nuts and bolts on chassis (ES)
Date: _________ Mileage: _________
Notes:
Scheduled Maintenance Log52
MAIN
TENANCE
S C H E D U L E D M A I N T E N A N C E L O G
Scheduled Maintenance Log 53
MAIN
TENANCE
72 Months or 60,000 Miles� Replace engine oil and oil filter; reset reminder light
� Rotate tires
� Measure brake pad thickness and rotor runout
� Measure thickness of brake rotors (GS 430, IS)
� Replace air conditioner filter
� Replace brake fluid
� Replace engine air filter
� Replace spark plugs (GS 350, IS, LS)1
� Road-test vehicle
� Inspect the following:___Axle shaft boots
___Ball joints and dust covers
___Body
___Brake lines and hoses
___Drive belt
___Engine coolant (see page 67)
___Engine valve clearance (GS 430, SC)
___Exhaust pipes and mountings
___Front differential oil (AWD GS 350, AWD IS 250)
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Tighten nuts and bolts on chassis
Driving while towing:
� Replace transmission fluid (ES only; use type ATFWS or equivalent)
� Tighten nuts and bolts on chassis (ES)
___Fuel lines and connections, fuel tank band and fuel tank vapor vent system hoses
___Fuel tank cap gasket
___Manual transmission oil (IS 250)
___Rack and pinion assembly
___Rear differential oil (GS, IS, LS, SC)
___Steering linkage and boots
___Transmission for signs of leakage
Date: _____________________________ Mileage: ____________________________
Notes:
1Required under the terms of the Emission Control Warranty.
S C H E D U L E D M A I N T E N A N C E L O G
78 Months or 65,000 Miles� Replace engine oil and oil filter; reset
reminder light
� Rotate tires
� Visually inspect brake pads and rotors
� Road-test vehicle
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Inspect axle shaft boots
� Inspect ball joints and dust covers
� Inspect engine air filter
� Inspect steering linkage and boots
� Tighten nuts and bolts on chassis
Driving while towing:
� Tighten nuts and bolts on chassis (ES)
Date: _________ Mileage: _________
Notes:
84 Months or 70,000 Miles� Replace engine oil and oil filter; reset
reminder light
� Rotate tires
� Measure thickness of front brake pads and rotors (GS 430, IS)
� Replace air conditioner filter (LS, SC)
� Visually inspect brake pads and rotors
� Road-test vehicle
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Inspect axle shaft boots
� Inspect ball joints and dust covers
� Inspect engine air filter
� Inspect steering linkage and boots
� Tighten nuts and bolts on chassis
Driving while towing:
� Tighten nuts and bolts on chassis (ES)
Date: _________ Mileage: _________
Notes:
Scheduled Maintenance Log54
MAIN
TENANCE
S C H E D U L E D M A I N T E N A N C E L O G
Scheduled Maintenance Log 55
MAIN
TENANCE
90 Months or 75,000 Miles� Replace engine oil and oil filter; reset reminder light
� Rotate tires
� Clean air conditioner filter (ES, GS, IS)
� Visually inspect brake pads and rotors
� Road-test vehicle
� Inspect the following:___Axle shaft boots
___Ball joints and dust covers
___Body
___Brake lines and hoses
___Drive belt
___Engine coolant (see page 67)
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Inspect engine air filter
� Tighten nuts and bolts on chassis
Driving while towing:
� Tighten nuts and bolts on chassis (ES)
___Exhaust pipes and mountings
___Front differential oil (AWD GS 350,AWD IS 250)
___Rack and pinion assembly
___Rear differential oil (GS, IS, LS, SC)
___Steering linkage and boots
Date: _____________________________ Mileage: ____________________________
Notes:
S C H E D U L E D M A I N T E N A N C E L O G
96 Months or 80,000 Miles� Replace engine oil and oil filter; reset
reminder light
� Rotate tires
� Measure thickness of front brake pads and rotors (GS 430, IS)
� Replace air conditioner filter (LS, SC)
� Visually inspect brake pads and rotors
� Road-test vehicle
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Inspect axle shaft boots
� Inspect ball joints and dust covers
� Inspect engine air filter
� Inspect steering linkage and boots
� Tighten nuts and bolts on chassis
Driving while towing:
� Tighten nuts and bolts on chassis (ES)
Date: _________ Mileage: _________
Notes:
102 Months or 85,000 Miles� Replace engine oil and oil filter; reset
reminder light
� Rotate tires
� Visually inspect brake pads and rotors
� Road-test vehicle
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Inspect axle shaft boots
� Inspect ball joints and dust covers
� Inspect engine air filter
� Inspect steering linkage and boots
� Tighten nuts and bolts on chassis
Driving while towing:
� Tighten nuts and bolts on chassis (ES)
Date: _________ Mileage: _________
Notes:
Scheduled Maintenance Log56
MAIN
TENANCE
S C H E D U L E D M A I N T E N A N C E L O G
Scheduled Maintenance Log 57
MAIN
TENANCE
108 Months or 90,000 Miles� Replace engine oil and oil filter; reset reminder light
� Rotate tires
� Measure brake pad thickness and rotor runout
� Measure thickness of brake rotors (GS 430, IS)
� Replace air conditioner filter
� Replace brake fluid
� Replace engine air filter
� Replace timing belt (GS 430, SC)
� Road-test vehicle
� Inspect the following:___Axle shaft boots
___Ball joints and dust covers
___Body
___Brake lines and hoses
___Drive belt
___Engine coolant (see page 67)
___Exhaust pipes and mountings
___Front differential oil (AWD GS 350, AWD IS 250)
___Fuel lines and connections, fuel tank band and fuel tank vapor vent system hoses
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Tighten nuts and bolts on chassis
Driving while towing:
� Tighten nuts and bolts on chassis (ES)
___Fuel tank cap gasket
___Manual transmission oil (IS 250)
___Rack and pinion assembly
___Rear differential oil (GS, IS, LS, SC)
___Steering linkage and boots
___Transmission for signs of leakage
Date: _____________________________ Mileage: ____________________________
Notes:
S C H E D U L E D M A I N T E N A N C E L O G
114 Months or 95,000 Miles� Replace engine oil and oil filter; reset
reminder light
� Rotate tires
� Visually inspect brake pads and rotors
� Road-test vehicle
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Inspect axle shaft boots
� Inspect ball joints and dust covers
� Inspect engine air filter
� Inspect steering linkage and boots
� Tighten nuts and bolts on chassis
Driving while towing:
� Tighten nuts and bolts on chassis (ES)
Date: _________ Mileage: _________
Notes:
120 Months or 100,000 Miles� Replace engine oil and oil filter; reset
reminder light
� Rotate tires
� Measure thickness of front brake pads and rotors (GS 430, IS)
� Replace air conditioner filter (LS, SC)
� Replace engine coolant (see page 67)
� Visually inspect brake pads and rotors
� Road-test vehicle
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Inspect axle shaft boots
� Inspect ball joints and dust covers
� Inspect engine air filter
� Inspect steering linkage and boots
� Tighten nuts and bolts on chassis
Driving while towing:
� Tighten nuts and bolts on chassis (ES)
Date: _________ Mileage: _________
Notes:
Scheduled Maintenance Log58
MAIN
TENANCE
S C H E D U L E D M A I N T E N A N C E L O G
Scheduled Maintenance Log 59
MAIN
TENANCE
126 Months or 105,000 Miles� Replace engine oil and oil filter; reset reminder light
� Rotate tires
� Clean air conditioner filter (ES, GS, IS)
� Visually inspect brake pads and rotors
� Road-test vehicle
� Inspect the following:___Axle shaft boots
___Ball joints and dust covers
___Body
___Brake lines and hoses
___Drive belt
___Exhaust pipes and mountings
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Inspect engine air filter
� Tighten nuts and bolts on chassis
Driving while towing:
� Tighten nuts and bolts on chassis (ES)
___Front differential oil (AWD GS 350, AWD IS 250)
___Rack and pinion assembly
___Rear differential oil (GS, IS, LS, SC)
___Steering linkage and boots
Date: _____________________________ Mileage: ____________________________
Notes:
S C H E D U L E D M A I N T E N A N C E L O G
132 Months or 110,000 Miles� Replace engine oil and oil filter; reset
reminder light
� Rotate tires
� Measure thickness of front brake pads and rotors (GS 430, IS)
� Replace air conditioner filter (LS, SC)
� Visually inspect brake pads and rotors
� Road-test vehicle
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Inspect axle shaft boots
� Inspect ball joints and dust covers
� Inspect engine air filter
� Inspect steering linkage and boots
� Tighten nuts and bolts on chassis
Driving while towing:
� Tighten nuts and bolts on chassis (ES)
Date: _________ Mileage: _________
Notes:
138 Months or 115,000 Miles� Replace engine oil and oil filter; reset
reminder light
� Rotate tires
� Inspect engine coolant (see page 67)
� Visually inspect brake pads and rotors
� Road-test vehicle
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Inspect axle shaft boots
� Inspect ball joints and dust covers
� Inspect engine air filter
� Inspect steering linkage and boots
� Tighten nuts and bolts on chassis
Driving while towing:
� Tighten nuts and bolts on chassis (ES)
Date: _________ Mileage: _________
Notes:
Scheduled Maintenance Log60
MAIN
TENANCE
S C H E D U L E D M A I N T E N A N C E L O G
Scheduled Maintenance Log 61
MAIN
TENANCE
144 Months or 120,000 Miles� Replace engine oil and oil filter; reset reminder light
� Rotate tires
� Measure brake pad thickness and rotor runout
� Measure thickness of brake rotors (GS 430, IS)
� Replace air conditioner filter
� Replace brake fluid
� Replace engine air filter
� Replace spark plugs1 (for ES 350, use Denso FK20HR11 plugs or equivalent)
� Road-test vehicle
� Inspect the following:___Axle shaft boots
___Ball joints and dust covers
___Body
___Brake lines and hoses
___Drive belt
___Engine valve clearance (GS 430, SC)
___Exhaust pipes and mountings
___Front differential oil (AWD GS 350, AWD IS 250)
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Tighten nuts and bolts on chassis
Driving while towing:
� Replace transmission fluid (ES only; use type ATFWS or equivalent)
� Tighten nuts and bolts on chassis (ES)
___Fuel lines and connections, fuel tank band and fuel tank vapor vent system hoses
___Fuel tank cap gasket
___Manual transmission oil (IS 250)
___Rack and pinion assembly
___Rear differential oil (GS, IS, LS, SC)
___Steering linkage and boots
___Transmission for signs of leakage
Date: _____________________________ Mileage: ____________________________
Notes:
1Required under the terms of the Emission Control Warranty.
S C H E D U L E D M A I N T E N A N C E L O G
150 Months or 125,000 Miles� Replace engine oil and oil filter; reset
reminder light
� Rotate tires
� Visually inspect brake pads and rotors
� Road-test vehicle
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Inspect axle shaft boots
� Inspect ball joints and dust covers
� Inspect engine air filter
� Inspect steering linkage and boots
� Tighten nuts and bolts on chassis
Driving while towing:
� Tighten nuts and bolts on chassis (ES)
Date: _________ Mileage: _________
Notes:
156 Months or 130,000 Miles� Replace engine oil and oil filter; reset
reminder light
� Rotate tires
� Inspect engine coolant (see page 67)
� Measure thickness of front brake pads and rotors (GS 430, IS)
� Replace air conditioner filter (LS, SC)
� Visually inspect brake pads and rotors
� Road-test vehicle
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Inspect axle shaft boots
� Inspect ball joints and dust covers
� Inspect engine air filter
� Inspect steering linkage and boots
� Tighten nuts and bolts on chassis
Driving while towing:
� Tighten nuts and bolts on chassis (ES)
Date: _________ Mileage: _________
Notes:
Scheduled Maintenance Log62
MAIN
TENANCE
S C H E D U L E D M A I N T E N A N C E L O G
Scheduled Maintenance Log 63
MAIN
TENANCE
162 Months or 135,000 Miles� Replace engine oil and oil filter; reset reminder light
� Rotate tires
� Clean air conditioner filter (ES, GS, IS)
� Visually inspect brake pads and rotors
� Road-test vehicle
� Inspect the following:___Axle shaft boots
___Ball joints and dust covers
___Body
___Brake lines and hoses
___Drive belt
___Exhaust pipes and mountings
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Inspect engine air filter
� Tighten nuts and bolts on chassis
Driving while towing:
� Tighten nuts and bolts on chassis (ES)
___Front differential oil (AWD GS 350, AWD IS 250)
___Rack and pinion assembly
___Rear differential oil (GS, IS, LS, SC)
___Steering linkage and boots
Date: _____________________________ Mileage: ____________________________
Notes:
S C H E D U L E D M A I N T E N A N C E L O G
168 Months or 140,000 Miles� Replace engine oil and oil filter; reset
reminder light
� Rotate tires
� Measure thickness of front brake pads and rotors (GS 430, IS)
� Replace air conditioner filter (LS, SC)
� Visually inspect brake pads and rotors
� Road-test vehicle
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Inspect axle shaft boots
� Inspect ball joints and dust covers
� Inspect engine air filter
� Inspect steering linkage and boots
� Tighten nuts and bolts on chassis
Driving while towing:
� Tighten nuts and bolts on chassis (ES)
Date: _________ Mileage: _________
Notes:
174 Months or 145,000 Miles� Replace engine oil and oil filter; reset
reminder light
� Rotate tires
� Inspect engine coolant (see page 67)
� Visually inspect brake pads and rotors
� Road-test vehicle
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Inspect axle shaft boots
� Inspect ball joints and dust covers
� Inspect engine air filter
� Inspect steering linkage and boots
� Tighten nuts and bolts on chassis
Driving while towing:
� Tighten nuts and bolts on chassis (ES)
Date: _________ Mileage: _________
Notes:
Scheduled Maintenance Log64
MAIN
TENANCE
S C H E D U L E D M A I N T E N A N C E L O G
Scheduled Maintenance Log 65
MAIN
TENANCE
180 Months or 150,000 Miles� Replace engine oil and oil filter; reset reminder light
� Rotate tires
� Measure brake pad thickness and rotor runout
� Measure thickness of brake rotors (GS 430, IS)
� Replace air conditioner filter
� Replace brake fluid
� Replace engine air filter
� Replace engine coolant (see page 67)
� Road-test vehicle
� Inspect the following:___Axle shaft boots
___Ball joints and dust covers
___Body
___Brake lines and hoses
___Drive belt
___Exhaust pipes and mountings
___Front differential oil (AWD GS 350, AWD IS 250)
___Fuel lines and connections, fuel tank bandand fuel tank vapor vent system hoses
Additional Maintenance Required If You Drive Primarily Under the Following Conditions
Driving on dirt roads or dusty roads:
� Tighten nuts and bolts on chassis
Driving while towing:
� Tighten nuts and bolts on chassis (ES)
___Fuel tank cap gasket
___Manual transmission oil (IS 250)
___Rack and pinion assembly
___Rear differential oil (GS, IS, LS, SC)
___Steering linkage and boots
___Transmission for signs of leakage
Date: _____________________________ Mileage: ____________________________
Notes:
E X P L A N A T I O N O F M A I N T E N A N C E I T E M S
Scheduled Maintenance Log66
MAIN
TENANCE
The following descriptions are provid-ed to give you a better understandingof the maintenance services thatshould be performed on your vehicle.The scheduled maintenance log indi-cates at which time/mileage intervalseach service should be performed.Please note that many maintenanceservices should be performed only by a qualified technician.
Air Conditioner FilterClean or replace at specified inter-vals. More frequent cleaning orreplacement may be required whendriving in dusty conditions.
Axle Shaft BootsCheck the axle shaft boots andclamps for cracks, deterioration anddamage. Replace any damaged partsand, if necessary, repack the grease.A qualified technician should performthese operations.
Ball Joints and Dust CoversCheck the suspension and steeringlinkage ball joints for looseness anddamage. Check all dust covers fordeterioration and damage. A qualifiedtechnician should perform theseinspections.
Body InspectionVisually check for corrosion, scratch-es and other damage. Check outerbody panels, inner panels of the hoodand doors, and underneath the vehi-cle. Apply touch-up paint to any chipsand scratches or have them repairedby a qualified technician.
Brake FluidReplace using fluid type specified in your Owner’s Manual. A qualifiedtechnician should perform this operation.
Brake Lines and HosesVisually inspect for proper installation.Check for chafing, cracks, deteriora-tion and signs of leakage. Replace any deteriorated or damaged parts. A qualified technician should performthese operations.
For further information on maintenance services that youcan perform yourself, see themaintenance sections of yourOwner’s Manual.
E X P L A N A T I O N O F M A I N T E N A N C E I T E M S
Scheduled Maintenance Log 67
MAIN
TENANCE
Brake Pads/Rotors and Parking Brake Linings/DrumsCheck brake pads and rotors forexcessive wear; check brake rotorsfor runout. Check brake calipers forfluid leakage. Check the parkingbrake linings (shoes) and drums forscoring, burning, fluid leakage, brokenparts and excessive wear. Some mod-els are equipped with directionalrotors. When servicing these rotors,reinstall at same location. A qualifiedtechnician should perform theseoperations. See inside front cover for additional brake information.
Drive BeltInspect for cracks, excessive wearand oiliness. Check the belt tensionand adjust if necessary. Replace thebelt if it is damaged.
Engine Air FilterCheck for damage, excessive wearand oiliness. Replace if necessary.
Engine CoolantWhen inspecting, visually check the engine coolant level on the see-through reservoir. Add coolant as
necessary. When replacing, drain and flush the cooling system and refillwith coolant. Always use Genuine Toyota Super Long-Life Coolant orsimilar high-quality non-silicate, non-amine, non-borate ethylene-glycolcoolant with long-life hybrid organicacid technology (i.e., a combination of low phosphates and organic acids).A qualified technician should per-form these operations.
Note: Initial replacement is at 120months/100,000 miles. Replaceevery 60 months/50,000 milesthereafter.
Engine Oil and Oil FilterReplace the oil filter and drain andrefill the engine oil at specified inter-vals. For recommended oil grade and viscosity, refer to your Owner’sManual. Some models are equippedwith a replaceable oil-filter elementand oil-filter cap O-ring; replace bothat each oil change. For instructions onhow to reset the reminder light, referto your Owner’s Manual.
E X P L A N A T I O N O F M A I N T E N A N C E I T E M S
Scheduled Maintenance Log68
MAIN
TENANCE
Engine Valve Clearance (GS 430, SC)Inspect for excessive lifter noise andengine vibration and adjust if neces-sary. (All other models are equippedwith hydrau lic valve lash adjusters thatrequire no periodic clearance inspec-tion or adjustment.)
Exhaust Pipes and MountingsVisually inspect the exhaust pipes,muffler and hangers for cracks, deterioration and damage. Start the engine and listen carefully for any exhaust leakage. Tighten connec-tions and replace parts as necessary.
Fuel Lines and Connections, FuelTank Band and Fuel Tank VaporVent System HosesVisually inspect for corrosion, dam-age, cracks, and loose or leaking connections. Tighten connections and replace parts as necessary.
Fuel Tank Cap GasketVisually inspect for cracks, deterio -ration and damage and replace if necessary.
Nuts and Bolts on ChassisCheck that tightness of the seat-mounting bolts and front/rear suspen-
sion-member retaining bolts matchestorque measurements specified in theRepair Manual.
Power Steering FluidWhen inspecting, visually check thepower steering fluid level on the see-through reservoir. Add fluid as neces-sary. For fluid specifications, refer toyour Owner's Manual.
Rack and Pinion AssemblyInspect the rack and pinion assemblyfor signs of leakage, damage andloose electrical connections. Tightenconnections and if you discover anyleakage or damage, have it repairedimmediately by a qualified technician.
Road TestWhile driving the vehicle, check forproper operation of engine, transmis-sion, brakes and steering. Also checkfor abnormal noise or vibration fromany part of the vehicle.
Spark PlugsReplace at specified interval. A quali-fied technician should perform thisoperation. To ensure optimum engineperformance on ES 350, replace onlywith Denso FK20HR11 plugs orequivalent.
E X P L A N A T I O N O F M A I N T E N A N C E I T E M S
Scheduled Maintenance Log 69
MAIN
TENANCE
Steering Linkage and BootsWith the vehicle stopped, check forexcessive freeplay in the steeringwheel. Inspect the linkage for bendingand damage and the dust boots fordeterioration, cracks and damage.Replace any damaged parts. A quali-fied technician should perform theseoperations.
Timing Belt (GS 430, SC)Replace every 90,000 miles or 108 months. A qualified technicianshould perform this operation.
Timing Chain (GS 350, IS, LS)The GS 350, IS models and the LSare equipped with a timing chain thatrequires no periodic inspection.
Tire RotationTires should be rotated according to the instructions in your Owner’sManual. When rotating tires, checkpressure and check for damage anduneven wear. If the spare is not rotat-ed, check the condition and pressureof the spare.
Tire-Pressure Warning SensorsA tire-pressure sensor is mounted oneach full-size wheel. These sensors do not require periodic maintenance.
When a sensor’s long-life lithium bat-tery becomes discharged, the batteryshould be replaced by a qualifiedtechnician following procedures inLexus service and repair publications.
Transmission Inspect each transmission componentfor signs of leakage. If you discoverany leakage, have it repaired immedi-ately by a qualified technician.
Note: The trans mission and transmis-sion fluid are a completely sealed unit.Therefore, periodic checks andreplacement of the transmission fluidare not required, and there is no dip-stick on the transmission. Any repairsthat require adding or replacing fluidshould be performed by a qualifiedtechnician following procedures inLexus service and repair publications.
V E H I C L E I D E N T I F I C A T I O N
Scheduled Maintenance Log70
MAIN
TENANCE
Model
Body style
In-service date
Mileage at delivery
Selling dealership
Selling dealership phone number
Key number
Vehicle Identification Number
INDEX
I N D E X
Index 71
Air conditioner filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 66
Axle shaft boots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 66
Ball joints and dust covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 66
Body inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 66
BrakesGeneral information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .inside front coverFluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42, 66Lines and hoses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 66Pads/rotors and linings/drums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 67
Collision repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Complimentary servicesFirst maintenance service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4, 44Other services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4–6
Dispute resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9–13, 21
Drive belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 67
Emergency repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37–38
Engine air filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 67
Engine coolant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43, 46–65*, 67
Engine oil and filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43, 46–65*, 67
Engine valve clearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 68
Exhaust pipes and mountings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 68
Fuel lines and connections, fuel tank band andfuel tank vapor vent system hoses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 68
Fuel tank cap gasket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 68
Inspections, general maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42–43
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
*See scheduled maintenance log for maintenance interval.
INDEX
I N D E X
Index72
Lexus Personalized Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1, 4, 45
Loaner vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
MaintenanceAs related to warranty coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25, 30, 35, 40Complimentary first service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4, 44Explanation of maintenance items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66–69General maintenance and inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42–43Importance of maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39Maintenance intervals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44Scheduled maintenance log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65Where to obtain maintenance . . . . . . . . . . . . . . . . . . . . . . .inside front cover, 35, 41
Nuts and bolts on chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 68
Oil change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 67
Owner responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25, 29, 30, 35–38
Parts replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8, 16, 25, 31, 36
Power steering fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42, 68
Pre-delivery service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Quality control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Rack and pinion assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 68
Road test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 68
Roadside assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1, 5–6
Service agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Service history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Smog-check tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26, 31
Spark plugs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53, 61, 68
Steering linkage and boots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 69
INDEX
I N D E X
Index 73
Timing belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57, 69
Timing chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Tire inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Tire rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 69
Tire-pressure warning sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Tires, warranty coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46–65*, 69
Travel protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Warranty coveragesBasic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18California Emission Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28–32Corrosion perforation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19Coverages at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Federal Emission Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22–27General provisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16–17Powertrain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18Restraint systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19What is not covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17, 19–21, 23, 29
*See scheduled maintenance log for maintenance interval.
INDEX
I N D E X
Index74
I N D E X
Index 75
INDEX
I N D E X
Scheduled Maintenance Log76
INDEX
If your nam
e or add
ress
has c
hanged or if you
purchased your Lexus
as a used vehicle, please
complete and mail one
of the attached cards,
even if your w
arranty
coverage has expire
d.
This will enable Lexus
to contact you with
impo
rtant product or
safety upd
ates concern-
ing your vehicle. If there
is no longer a card
attached, please call
the Lexus C
ustomer
Satisfaction Departm
ent
at (8
00) 2
55-3987.
This
info
rmat
ion
is ob
tain
ed so
lely
for t
he u
se o
f Lex
us. L
exus
occ
asio
nally
send
s spe
cial
prom
otio
nal o
ffers
to re
gist
ered
ow
ners
. Che
ck h
ere
if yo
u pr
efer
not
to re
ceiv
e th
ese
offe
rs.
Che
ck h
ere
ifad
dres
s bel
owis
for c
ompa
ny: o
Firs
t nam
eM
.I.La
st n
ame
Com
pany
nam
e
Stre
et a
ddre
ss o
r P.O
. Box
Apt
. or s
uite
num
ber
City
Stat
eZ
ip c
ode
Prim
ary
phon
e nu
mbe
rSe
cond
ary
phon
e nu
mbe
r
E-m
ail a
ddre
ss:
oM
r.o
Mrs
.o
Ms.
oM
isso
Dr.
Vehi
cle Id
entif
icat
ion N
umbe
r (requ
ired
to p
roce
ss c
hang
e)M
o.D
ayYe
arTo
day’s
dat
e:
oSa
me
owne
r, na
me
and/
or a
ddre
ss c
hang
ed
oSa
me
owne
r, ad
ditio
nal d
river
who
shou
ld re
ceiv
e pr
oduc
t/saf
ety
upda
tes
oN
ew o
wne
r, pu
rcha
sed
vehi
cle
used
from
a L
exus
dea
lers
hip
on th
is da
te:
oN
ew o
wne
r, pu
rcha
sed
vehi
cle
used
from
oth
er th
an a
Lex
us d
eale
rshi
p on
this
date
:
o
Che
ck o
ne:
Ow
ner
Info
rmat
ion
Cha
nge
Form
This
info
rmat
ion
is ob
tain
ed so
lely
for t
he u
se o
f Lex
us. L
exus
occ
asio
nally
send
s spe
cial
prom
otio
nal o
ffers
to re
gist
ered
ow
ners
. Che
ck h
ere
if yo
u pr
efer
not
to re
ceiv
e th
ese
offe
rs.
Che
ck h
ere
ifad
dres
s bel
owis
for c
ompa
ny: o
Firs
t nam
eM
.I.La
st n
ame
Com
pany
nam
e
Stre
et a
ddre
ss o
r P.O
. Box
Apt
. or s
uite
num
ber
City
Stat
eZ
ip c
ode
Prim
ary
phon
e nu
mbe
rSe
cond
ary
phon
e nu
mbe
r
E-m
ail a
ddre
ss:
oM
r.o
Mrs
.o
Ms.
oM
isso
Dr.
Vehi
cle Id
entif
icat
ion N
umbe
r (requ
ired
to p
roce
ss c
hang
e)M
o.D
ayYe
arTo
day’s
dat
e:
oSa
me
owne
r, na
me
and/
or a
ddre
ss c
hang
ed
oSa
me
owne
r, ad
ditio
nal d
river
who
shou
ld re
ceiv
e pr
oduc
t/saf
ety
upda
tes
oN
ew o
wne
r, pu
rcha
sed
vehi
cle
used
from
a L
exus
dea
lers
hip
on th
is da
te:
oN
ew o
wne
r, pu
rcha
sed
vehi
cle
used
from
oth
er th
an a
Lex
us d
eale
rshi
p on
this
date
:
o
Che
ck o
ne:
Ow
ner
Info
rmat
ion
Cha
nge
Form
If your nam
e or add
ress
has c
hanged or if you
purchased your Lexus
as a used vehicle, please
complete and mail one
of the attached cards,
even if your w
arranty
coverage has expire
d.
This will enable Lexus
to contact you with
impo
rtant product or
safety upd
ates concern-
ing your vehicle. If there
is no longer a card
attached, please call
the Lexus C
ustomer
Satisfaction Departm
ent
at (8
00) 2
55-3987.
Warranty and Services Guide
00505–07LWB 7/06
Owner Amenities
Warranty Information
Maintenance Requirements
2 0 0 7
ES, GS, IS, LS, SC
THE PASSIONATE PURSUIT OF PERFECTION.