wahaca - '10 ways we have used social media to improve our business
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10 ways we have used Social Media to improve our business
#1. To find a nice teamof interior decorators
http://www.youtube.com/watch?v=lhxyG8ESVYY
#2. To Launch our new restaurants.
http://www.youtube.com/watch?v=3UgGZJfXUk0
#3 To look after our favourite customers
#4. Educating our Customers and generating a tone of voice.
http://www.youtube.com/user/wahacatv?feature=mhum#p/u/3/G9s3gNoqj3o
#5. Bringing some fun to Canary Wharf.
#6. Get people cooking
#7. Get people Growing
http://www.youtube.com/user/wahacatv?feature=mhum#p/u/0/N4dnohtrFQM
#8. Hire our marketing manager
#9. Choosing the wines for our wine list
#10. Returning Lost property
1. Use engaging, fun content to attract a following
2. Be part of the conversation in all channels, whether opinions are good or bad
3. Reward your fans richly and it will pay back
The 3 things I have learnt about Social Media