wadmc booking engine info session

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PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS! PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS! WADMC Booking Engine Info Session Presented by Jennifer Larsen, Travel Product Manager

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Page 1: WADMC Booking Engine Info Session

PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS! PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS!

WADMC Booking Engine Info Session

Presented by Jennifer Larsen,

Travel Product Manager

Page 2: WADMC Booking Engine Info Session

PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS! PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS!

Agenda

• aRes Overview

• Working with aRes (attraction tickets, inventory sources, content, photo gallery)

• Merchandising Opportunities: Deals, Packages, and Campaigns

• Questions and Open Discussion

Page 3: WADMC Booking Engine Info Session

PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS! PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS!

Who is aRes Travel?

The Premier Provider of Online Travel & Tourism Technology Solutions

aRes Travel is an industry-leading provider of a fully integrated private-label travel booking engine; an ecommerce reservations and ticketing technology platform for the travel and tourism industry.

Quick Facts:

• Founded in 1995

• Headquartered in San Diego, CA

• Launched first proprietary in 1997

• Custom solutions for Convention & Visitor Bureaus (CVB), Destination Marketing Organizations (DMO), State Tourism Offices, top .Coms, Attractions and Hotels

• Provides high touch client support and services

• Branded Central Reservations Call Center

Page 4: WADMC Booking Engine Info Session

PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS! PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS!

Private-Label Booking Engine

Integrates seamlessly into your existing website and allows for the creation of customized travel packages. And you share in the revenue!

Online Ticketing Technology

Direct-to-turnstile print @ home e-ticketing utilizes embedded bar codes to print tickets directly from your website. E-vouchers provide consumers print @ home convenience, and you with fulfillment flexibility.

Central Reservation Call Center

US based aRes Travel Central Reservation Call Center agents specialize in providing expert local knowledge of hotels, attractions, and city information via a toll free phone number.

Group Housing & Overflow Service

Uniquely qualified to negotiate group housing rates and provide a comprehensive analysis of hotel property contracts and when the official block is sold out.

Products & Services

Page 5: WADMC Booking Engine Info Session

PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS! PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS!

Destination Travel Partners

Page 6: WADMC Booking Engine Info Session

PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS! PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS!

aRes Attraction Clients

Page 7: WADMC Booking Engine Info Session

PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS! PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS!

Working with Visit Williamsburg

Ability to book: • Hotels • Packages • Activities • Hotel deals Dedicate toll-free number to the call center for live assistance.

Page 8: WADMC Booking Engine Info Session

PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS! PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS!

• Print@home E-Ticket and E-Voucher media supports wide range of fulfillment options

• Time-ticketing supports date and time specific tickets

• Support for Promo-Codes

• Seamlessly package with hotels

• Visit Williamsburg and aRes Travel are committed to working with all attraction suppliers regardless of size.

Attractions Overview

Page 9: WADMC Booking Engine Info Session

PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS! PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS!

Attractions List • Attraction overview

summarizes experience

• One click shopping allows consumers to quickly add to cart

• “Packages Available” icon designate which attractions have packages

• Map and Location link expose Google map, nearby hotels, attractions and points of interest

• Marketing text to promote special offers

Page 10: WADMC Booking Engine Info Session

PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS! PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS!

aRes Inventory Sources

• aRes Extranet - Hotels and Attractions

• National Hotel Chain Integrations

• Travelport GDS – Hotel, Car and Air

Page 11: WADMC Booking Engine Info Session

PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS! PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS!

aRes Extranet Overview • Use the aRes Extranet to

manage rates and inventory in real time

• Can participate in packages, deals, and call center exclusives

• Unlimited room types with description, photo and amenities for each

• Complete yield control including blackout dates

• Custom content including restaurants, meeting space and recreation facilities

Page 12: WADMC Booking Engine Info Session

PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS! PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS!

aRes Extranet Inventory Manager • Easy to use extranet supports

loading of the sell rate

• Quickly load inventory and rates through our date range option

• Real time updates of your rates and availability

• No inventory allotments required

• Ability move distressed inventory

• Works with most all channel managers

Page 13: WADMC Booking Engine Info Session

PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS! PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS!

National Hotel Chain Overview

• Seamless connectivity to hotel CRS

• Can participate in packages and deals

• Rates are on a merchant model basis

• Settlement via single-use credit card (in most cases)

Page 14: WADMC Booking Engine Info Session

PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS! PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS!

National Hotel Chain Integrations

Page 15: WADMC Booking Engine Info Session

PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS! PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS!

Travelport GDS

• Custom content including restaurants, meeting space and recreation facilities

• GDS availability displayed by ascending rate

• 10 % standard commissions apply

• Room rate and tax information pulled directly from GDS

Page 16: WADMC Booking Engine Info Session

PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS! PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS!

Hotel Overview Tab

Page 17: WADMC Booking Engine Info Session

PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS! PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS!

DEALS:

Rates display with strike-through upon date

search to reflect Customer Savings

Hotel Overview Tab • Extended Stay/Escalating

Deals: • Extend guests’ length of stay by

creating an incentive that escalates nightly

• Last Minute Deals: • The majority of rooms nights

booked on aRes Travel Network are made within 5 days of arrival. Take advantage of these last minute buyers

• Advance Purchase Deals: • Lengthen your booking window

by setting up 21, 30, 60, 90+ Advance Purchase Deals to create a “base”

• Timed Sales: • 24 or 48-hour sales can be set

up to expose your distressed rates for upcoming dates

• Value Added Stays: • Free-form text can be used to

market value added components for hotels that are

Page 18: WADMC Booking Engine Info Session

PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS! PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS!

MARKETING TAGS HOTEL PHOTO HOTEL DESCRIPTION TRAVEL GREEN – Noted

with Travel Green icon. Highlights hotels and attractions with “green” initiatives

Page 19: WADMC Booking Engine Info Session

PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS! PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS!

AMENITIES

OUTLETS

POLICIES

Page 20: WADMC Booking Engine Info Session

PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS! PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS!

Photos & Video Tab

• Image gallery managed by VFM Leonardo, the leading provider of rich media content (photos, video & virtual tours) for the hotel industry

• Benefits of this integration – larger pictures, video and virtual tour capabilities

• Contact [email protected] to update image gallery

Page 21: WADMC Booking Engine Info Session

PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS! PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS!

Location Tab

• Interactive map to allow customers to see exactly where the property is located

• Geo coding to provide distance to nearby attractions, hotels, and points of interest

• Click on hotel address for point-to-point directions

• Calls to action through Deals, Packages and ‘Book Now’ buttons

Page 22: WADMC Booking Engine Info Session

PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS! PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS!

Packages Tab • Dynamic packages include local

attraction and activities

• Dynamic packaging allows aRes to fulfill components of the packages including hard ticket fulfillment or “print@home” ticketing technology

• Hotels can include additional amenities that are covered by an opaque surcharge

• Packaging opportunities are available for all extranet partners and corporate hotel chain partners

Page 23: WADMC Booking Engine Info Session

PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS! PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS!

Hotel Inclusion Packages

• aRes can mirror your hotel-inclusion packages in order to allow you to receive additional exposure within our network

• opaque surcharges are used to cover the hotels cost of inclusion items

Page 24: WADMC Booking Engine Info Session

PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS! PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS!

Moving Forward • Make sure we have the right content and images on your

hotel profile

• Corporate Hotel Chain Partners

• I can provide you detailed information on the specific rate access codes we pull for your property for both standalone and packages

• All Other Properties

• You will need to sign the net rate agreement in order to participate in deal, promotion and packaging opportunities.

• Please email or call me for a copy of the agreement

• Stay Connected

Page 25: WADMC Booking Engine Info Session

PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS! PREMIER PROVIDER OF ONLINE TRAVEL TECHNOLOGY AND SOLUTIONS!

THANK YOU!

Jennifer Larsen

Hotel Product Manager

858-300-8628 (direct)

[email protected]

Liliana Merancio

Attractions Product Manager

858-300-8628 (direct)

[email protected]

aRes Product Team Contact Info: