An Introduction

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Who we are

Voicepace is an emerging global service provider, that has

developed a smarter approach to telecom services.

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About us

Who are we, our progress

Founded in 2008 | HQ in Singapore.

Global satellite offices in USA, UK and India.

Established partnerships with brands and businesses.

Aggregated infrastructure and connectivity.

Global enterprise sales network.

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Our people

Ryali VRK – 16 years exp. (B.Com, PGDC, DFT)

◦ Business modelling, scaling, technology planning, sales, global partnerships. Jeremy Boddy – 20 years exp. (MSc-Eng.)

◦ Project/ product mgt, operations, planning, business analysis, process & ctrl. Dr. Nick Ansari – 30 years exp. (PhD- I.I.T)

◦ Telecom industry expert, setting up infrastructure. Rachna R – 6 years exp. (M.Com, MBA- XLRI J)

◦ Operations management, human resource practice. Renuka Javur - 16+ years of exp. (BSc)

◦ Wholesale and Roaming. Prabhu Bhatlapenumarthi - 15+ years of exp. (Gen Mgt. IIM C)

◦ Product/ account mgt, strategic alliances, business development & sales.

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What we do

What are we selling? International roaming SIMS

- Multi country localisation - Value added Services

Wholesale - Voice - SMS - Data

Where will we be active? Who are we selling to? Where we’re promoting? Core technologies Value creation stages

Retail Asia (+5) OSS (Operating Support Hassle free customer

International travelers North America (2) System) experience

- business/ leisure expanding to: BSS (Business Support Better pricing

Regional partners - Europe (+7) System) Better network

Wholesale - Australia/ New Zealand Hosted Core Network coverage

Hubs - Middle East (6) Central Business Platform Exceptional customer

Aggregators - Africa (3) service

Roaming brokers core markets (size):

- 477m outbound travelers

Operators - MNOs

Bundled service providers

What speed/ sequence of moves? How will we get there?

Strong organic expansion

Rapid international expansion, in high traffic

destinations Arenas Sales channels

Establish Hub(s) as soon as possible to gain - Distribution/ partnerships/ joint ventures

first mover advantage - Direct sales and online approaches

Create positive market awareness CBF

Positive word of mouth references

Staging Vehicles

How will we win? Central Business Framework

Very reliable quality Differentiators Manage all stakeholders on single platform;

Better prices Eliminate difficulties unifying operations;

Better coverage Optimise product and service plans;

Better value added features Build features and functionality without

excessive added cost; and

Move proposition’s focus to value, not price.

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Hubbing – voice

Belgium Denmark France Germany

Austria

Ukraine Greece

United Kingdom Greece

HUB

Hungry

Switzerland EUROPE Ireland

Sweden Italy

Spain Netherlands

Turkey Poland

Russia

United States United Kingdom Germany

France Italy

Middle East

India Hong Kong

Thailand

Nigeria

Canada Malaysia

Mexico United States Singapore

Ecuador HUB Costa Rica

Argentina AMERICAS

Panama

IP

Australia

Chile South Africa New

Zealand Brazil

Columbia

Israel Egypt

Thailand

Bahrain

Syria Malaysia

Jordan Korea

Lebanon Japan

Oman Indonesia

Qatar HUB India

Saudi Arabia

ASIA PACIFIC | MIDDLE EAST | AFRICA Hong Kong

United Arab Emirates China

South Africa Macau

Hub and spoke model allows; HUB PoS Roaming MVNO Morocco Singapore

Contract

Zimbabwe

Australia

Tunisia New Zealand

◦ Manage our Global Voice & SMS infrastructure Botswana Kenya Nigeria

Algeria

◦ Hubs acting as our connectivity & localizations within continent ; ◦ Utilising spoke relationships/interconnections with other hubs; and ◦ Optimised voice aggregation.

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Hubbing - SMS

MNO MNO

MNO MNO

Cn

MNO

MS Aggregatio Platform

MNO

T S M

M

S

S Interconnect SM

MNO

C4

Customer C3

C2

C1

SM

S

MO

Vp Pops

MNO MNOs

MVNOs

Enterprise(s) Longcodes

SMS Aggregation Shortcodes

Hosted SMS

Services

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Operational structure

Operations Head FEEDBACK

Rate Business Legal Least Cost Billing & Network Operating Centre

Accounting MIS-Reporting

Management Development Routing Disputes (Support)

Tier 1

(Monitoring)

Tier 2 (Troubleshooting)

Interconnect

Route

Implementation

Wholesale/ NOC Platforms

Switches Customer Tickets

Portal

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Support

SLA based issue identification and resolution.

Customer service desk available 24/7.

Network Operating Centre with 24/7 Monitoring.

SLA based escalation process and procedures.

Scheduled (pre-notified) maintenance periods.

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THANK YOU

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