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December 2013 Volunteer Orientation Manual

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December 2013

Volunteer Orientation Manual

Canadian Breast Cancer Foundation – BC/Yukon Region Last Updated December 2013 Page 1

How to Access My Volunteer Profile

Website: www.MyVolunteerPage.com

User Name: _____________________________________

Password: _______________________________________

For More Information/Assistance Contact:

Kimberly Hodge

Manager, Volunteer Resources

300-1090 West Pender Vancouver BC V6E 2N7

Phone: 604.443.6957 / 1.800.561.6111 x242

Email: [email protected]

Connect With CBCF!

Follow us on Twitter at @CBCF_BCYukon, on Facebook at www.facebook.com/CBCF.BCYukon, and

make sure to subscribe to PinkedIn, our e-newsletter, through our website.

Canadian Breast Cancer Foundation – BC/Yukon Region Last Updated December 2013 Page 2

Contents

How to Access My Volunteer Profile ............................................................................... 1

For More Information/Assistance Contact: ....................................................................................................... 1

Welcome to the Canadian Breast Cancer Foundation ............................................. 3

Canadian Breast Cancer Foundation Structure ........................................................... 3

Board of Directors, BC/Yukon Region ................................................................................................................. 3

The Importance of Volunteers ........................................................................................... 4

Volunteers Make a Difference ................................................................................................................................ 4

Volunteer Program Objectives ............................................................................................................................... 4

About the Canadian Breast Cancer Foundation ......................................................... 5

About the BC/Yukon Region .................................................................................................................................. 5

Our Vision and Mission ......................................................................................................... 5

Our Vision ...................................................................................................................................................................... 5

Our Mission ................................................................................................................................................................... 5

Our Values ..................................................................................................................................................................... 6

Our Region in Action ............................................................................................................. 7

Canadian Breast Cancer Foundation CIBC Run for the Cure ...................................................................... 7

Breast Health Education ........................................................................................................................................... 7

Grants & Funding........................................................................................................................................................ 8

Breast Cancer in Canada 2013 ........................................................................................ 10

SUMMARY POINTS .................................................................................................................................................. 10

Expectations of Foundation Volunteers ...................................................................... 11

In the Office ................................................................................................................................................................ 11

At offsite Events: ....................................................................................................................................................... 12

Attendance: ................................................................................................................................................................ 12

Before going out to an event: ............................................................................................................................. 12

After the event: ......................................................................................................................................................... 12

Volunteer Policies ................................................................................................................. 13

Your Volunteer Profile ........................................................................................................ 16

Sign-Up for a Volunteer Position ....................................................................................................................... 16

Removing yourself from a volunteer position .............................................................................................. 17

Confirm your Volunteer Position ....................................................................................................................... 17

Print a Copy of your Volunteer Schedule ....................................................................................................... 17

View or print your volunteer hours ................................................................................................................... 17

Canadian Breast Cancer Foundation – BC/Yukon Region Last Updated December 2013 Page 3

Welcome to the Canadian Breast Cancer Foundation

We are pleased to welcome you as a volunteer to the Canadian Breast Cancer Foundation! You

will be part of a dynamic group of individuals, offering time and resources in a movement to

help us create a future without breast cancer.

The Foundation is the leading national community driven organization in Canada dedicated to

creating a future without breast cancer. Our investments in innovative and relevant research

have lead to progress in breast cancer prevention, diagnosis, treatment and care. Since 1986, we

have been at the forefront of a nationwide movement advocating and supporting for the breast

cancer community.

We offer a variety of volunteer opportunities and hope you will find that one or many of them

match your volunteer goals. As a volunteer with the Foundation you will be receiving our e-

newsletter, as well as email notifications whenever we have a new volunteer opportunity in your

area.

Thank you so much for choosing the Canadian Breast Cancer Foundation – BC/Yukon Region.

We are pleased to have you join our volunteer team!

If you have any questions or concerns, please feel free to contact one of the members of our

Volunteer Department at [email protected].

Canadian Breast Cancer Foundation Structure

Board of Directors, BC/Yukon Region

The Canadian Breast Cancer Foundation BC/Yukon Region’s Board of Directors bring a wealth of

talent and leadership to the organizational vision. Comprised of corporate and community

leaders, the Board outlines the policies and strategic direction of the Region and maintains

fiduciary responsibility on behalf of stakeholders.

Meet our Regional Board of Directors

Visit www.cbcf.org > About Us > Our Team >BC/Yukon Region Board of Directors

Meet our Regional Staff Team

Visit our website > About Us > Our Team > Our Staff

The Canadian Breast Cancer Foundation, also known as CBCF, has a central office, located in

Toronto, Ontario, and four regional offices:

BC/Yukon Region

Prairies/North West Territories Region

Ontario Region

Atlantic Region

Canadian Breast Cancer Foundation – BC/Yukon Region Last Updated December 2013 Page 4

The Importance of Volunteers

In keeping with its grassroots beginnings, the Canadian Breast Cancer Foundation continues to

benefit from the support of thousands of volunteers across the country. Volunteers are the

backbone of the Foundation, and they dedicate endless hours to help in its work. Volunteers

take on all kinds of roles: Board members and committee members; special event coordinators;

grant review panelists; professional advisors; major gifts fundraisers; administrative support; and

Run Directors with the Canadian Breast Cancer Foundation CIBC Run for the Cure.

Our volunteers tell us they are involved with the Foundation because of:

A personal connection to the cause

Social responsibility

Employee engagement

Skills development

Desire to get connected

Volunteers Make a Difference

A volunteer for the Foundation is anyone who, without compensation or expectation of

compensation beyond reimbursement of expenses incurred in the course of his or her

volunteer duties, performs a task at the direction of and on behalf of the Foundation.

Volunteer involvement:

o is vital to the Foundation’s mission of creating a future without breast cancer

o strengthens the Foundation’s impact on communities

o mutually benefits both the Foundation and its volunteers

o builds strong relationships

Volunteer Program Objectives

To support the Foundation’s mission of creating a future without breast cancer by

maintaining and developing an effective volunteer program

To ensure that all volunteer opportunities are safe, meaningful and contribute to the

Foundation’s mission

To actively engage and retain volunteers using the volunteer management cycle

To ensure that the Foundation recognizes volunteers as an essential part of our

principles and practices of Human Resources structure by adhering to the Canadian

Code for Volunteer Involvement

Canadian Breast Cancer Foundation – BC/Yukon Region Last Updated December 2013 Page 5

About the Canadian Breast Cancer Foundation

The Canadian Breast Cancer Foundation is the leading national community-driven organization

in Canada dedicated to creating a future without breast cancer.

Established in 1986 by a dedicated group of volunteers, the Foundation works collaboratively to

fund, support and advocate for:

Relevant and innovative research,

Meaningful education and awareness programs,

Early diagnosis and effective treatment; and

A positive quality of life for those living with breast cancer.

Fundraising through the annual Canadian Breast Cancer Foundation CIBC Run for the Cure,

special events, corporate sponsorship and donations has enabled the Foundation to allocate

millions of dollars in grants for breast cancer research, education and awareness projects.

Addressing the needs of Canadians from coast to coast, the Canadian Breast Cancer Foundation

has regional offices in British Columbia/Yukon, Prairies/NWT, Ontario and the Atlantic Region.

The Foundation’s central office is located in Toronto.

About the BC/Yukon Region

The BC/Yukon Region of the Foundation was founded in 1992 by breast cancer survivor Judy

Caldwell and continues to make a difference in the lives of the thousands of women, men and

families who are affected by breast cancer across the province. Every year, the Region works in

partnership with donors, sponsors and volunteers to raise funds that support important projects

and programs in breast cancer prevention, early detection, treatment, research and emerging

issues in the health care workforce.

Our Vision and Mission

Our Vision

Creating a future without breast cancer

Our Mission

The Canadian Breast Cancer Foundation is Canada's leading community-driven breast cancer

charity dedicated to:

funding relevant, innovative research, and

supporting and advocating for the breast cancer community

Canadian Breast Cancer Foundation – BC/Yukon Region Last Updated December 2013 Page 6

Our Values

Canadian Breast Cancer Foundation is committed to advancing its vision and undertaking its

work with:

Passion

We are passionate about the work we do and the role we play in advocating for the breast

cancer community. Our dedication to the cause inspires us to work effectively and continuously

evolve to achieve the greatest impact.

Integrity

We are ethical, accountable and transparent in the work we do. We are continually striving to

ensure that donors and the public can remain confident that their dollars are used wisely in

carrying out our vision.

Respect

We promote trust, collaboration and open communication to help create a positive community

that maximizes the potential of all individuals. We strive to create an environment where

problem solving and feedback are encouraged and valued.

Leadership

We are committed to serving as a trusted leader in the breast cancer community. As a resource

in the areas of breast health and breast cancer, our positions will always be informed, evidence-

based and forward-thinking.

Community

We recognize the invaluable contribution of our volunteers; whose dedication, support and

commitment makes our work possible. Founded by a group of dedicated volunteers, we remain

community-driven to this day.

Impact

We fund research and undertake initiatives that have the greatest impact and benefit for the

breast cancer community. We are dedicated to leading the way in support of our vision of

creating a future without breast cancer.

Canadian Breast Cancer Foundation – BC/Yukon Region Last Updated December 2013 Page 7

Our Region in Action

Canadian Breast Cancer Foundation CIBC Run for the Cure

The Canadian Breast Cancer Foundation CIBC Run for the Cure is the Foundation’s signature

fundraising event. It connects over 170,000 individuals in over 60 communities across the

country for a remarkable single-day experience that inspires, informs and celebrates. Held

annually on the Sunday before Thanksgiving, the event sees friends, colleagues, families,

neighbours, and breast cancer survivors come together to walk, run, and give generously, raising

funds in support of breast cancer research, education and awareness programs.

BC has nine Run sites: Abbotsford-Fraser Valley, Kamloops, Kelowna, Nanaimo, Prince George,

Surrey, Vancouver, Vernon and Victoria. All have one goal in mind: a future without breast

cancer. Who are YOU running for?

Breast Health Education

Because breast cancer is the most commonly diagnosed cancer among Canadian women, the

Canadian Breast Cancer Foundation – BC/Yukon Region plans and delivers breast health

education programs which focus on the importance of risk reduction and early detection, and

help women make informed choices.

The commitment of our donors and supporters has made it possible for us to invest in a range

of breast health programs, initiatives and resources. Here are examples of these dollars at work:

Ask an Expert

This program offers the community access to the brightest minds in breast cancer and breast

health, providing an opportunity for the public to ask their most pressing questions. A multi-

media campaign is used to profile selected experts and to inform the public about how they can

ask the experts their questions, via a live web-chat or at a live event.

Breast Health on the Go

Breast Health on the Go is a program designed to provide breast health information, with the

intention of educating the public about breast cancer and risk factors for the disease. Two

initiatives, Breast Health 101 and Dragon Boat Health Ambassadors, make up the program.

Breast Health 101 Sessions

Why not invite CBCF in for a one-hour Breast Health 101 session, delivered by a member of the

Foundation’s staff? It’s free, informative and even entertaining for those who are interested in

learning about breast health, breast cancer and how to reduce one’s risk of developing the

disease.

Dragon Boat Breast Health Ambassadors

Breast cancer survivor dragon boat teams across BC are proudly joining forces with CBCF to

share valuable breast health information by acting as ambassadors in their local communities.

CBCF has been a strong supporter from the inception of the first breast cancer survivor dragon

boat team, and now the teams, across BC, are doing their part where they live and compete by

providing breast health information at events that they attend.

Canadian Breast Cancer Foundation – BC/Yukon Region Last Updated December 2013 Page 8

The Breast Health on the Go program provides dragon boaters with a breast health toolkit

containing information and useful hand-outs to use at fairs, festivals and other community

events. These breast health ambassadors are working hard to deliver important health

information in this pilot project. And, of course, who could be better ambassadors for the cause

than breast cancer survivors themselves?

Don’t Forget to Check – www.dontforgettocheck.ca

This is an interactive website designed for young women ages 18-25 to engage and educate

them about the importance of knowing their breasts look and feel and checking them regularly.

Additional features of this campaign include a free App for smartphones and a campaign that

reaches out to young women at post-secondary school campuses.

Breast Health is in Your Hands

Informative bookmarks, note pads, pens, nail files and other items containing important breast

health information and messaging are available upon request. These items can be provided for

your next health fair, fundraising event, girls’ night out or other event.

Breast Cancer Navigation Map www.breastcancernavigationmap.com

This online, animated map is designed to assist newly-diagnosed women make their way

through the journey from diagnosis to post-treatment. The information is accurate and useful,

and is complemented by additional information from the Canadian Cancer Society and Inspire

Health.

Grants & Funding

Research shows us that breast cancer is a multi-faceted disease, requiring different strategies

at every stage, from detection and diagnosis to treatment and survivorship. For this reason,

the BC/Yukon Region awards grants each year in two areas: research and health care and

community funding, and also participates in a national funding program.

Research and Health Care

The Canadian Breast Cancer Foundation - BC/Yukon Region is a proud supporter of BC-based

research and holds grant competitions every year to fund new and innovative projects. Since

these annual awards were created, the Foundation has committed over $16 million to support a

thriving community of accomplished and acclaimed medical researchers in this province.

CBCF also awards fellowships and studentships on an annual basis to the most qualified

research projects and in order to invest in and develop British Columbia’s breast cancer research

community.

Grant applications for research and fellowship funding undergo a rigorous peer review

process.

Canadian Breast Cancer Foundation – BC/Yukon Region Last Updated December 2013 Page 9

Community Funding

The Region offers funding to projects and programs across BC that respond to breast cancer

needs at the local level.

Community Grant Program

Our Community Grant Program provides seed money to sustainable health projects and

initiatives in such areas as breast health education, breast cancer prevention and early

detection.

Small Initiative Fund

Our Small Initiative Fund awards up to $5,000 to community groups and organizations

involved with tackling a variety of breast health related issues.

Dragon Boat Grant Program

Our Dragon Boat Grant Program has been awarding breast cancer survivor dragon boat

teams up to $2,000 per boat since 1997, demonstrating commitment to those women who

can and do lead full, healthy and active lifestyles – through the ancient sport of dragon

boating – after a diagnosis of breast cancer.

National Funding

For over 25 years the Canadian Breast Cancer Foundation has been committed to advocacy and

funding breast cancer research, education and awareness programs. In 2012, the Foundation

granted over $26.5 million towards cause related work, of which $19.8 million was allocated

towards breast cancer research grants across the country.

Our rigorous grant review process and focus on the full spectrum of breast cancer research,

education, advocacy and other cause related work establishes the Foundation as a respected

leader in the breast cancer community.

We fund innovative breast cancer research grants through each of the Foundation's four regions

and on a pan-Canadian basis.

Canadian Breast Cancer Foundation – BC/Yukon Region Last Updated December 2013 Page 10

Breast Cancer in Canada 2013

SUMMARY POINTS

Breast cancer continues to be the most common cancer diagnosis in Canadian women –

with 1 in 4 cancer diagnoses being breast cancer

One in 9 Canadian women is expected to develop breast cancer during her lifetime

In 2013, an estimated 23,800 Canadian women (and 200 Canadian men) will be

diagnosed with breast cancer

The risk of being diagnosed with breast cancer increases with age – 82 percent of new

breast cancer cases will occur in Canadian women over the age of 50

For Canadian women ages 30 to 49, the risk of being diagnosed with any type of cancer

is 1 in 500 – about one third of these cancers will be breast cancer

Canadian women with breast cancer are surviving for longer periods of time – over

157,000 Canadian women who have had a breast cancer diagnosis in the last 10 years

are living

The 5-year survival rate for Canadian women diagnosed with breast cancer is 88 percent

– in 1986 it was 79 percent

o The 5-year survival rate for Canadian men diagnosed with breast cancer is 80

percent – 8 percent lower than women’s rate in part due to diagnosis at more

advanced stages of the disease, when fewer treatment options are available

One in 29 Canadian women will die from breast cancer

In 2013, an estimated 5,000 Canadian women (and 60 Canadian men) will die of breast

cancer

Breast cancer is the second leading cause of cancer-related death in Canadian women

after lung cancer

The risk of dying from breast cancer increases with age – Ninety percent of breast cancer

deaths occur in women 50 and over, representing 82 percent of breast cancer cases. The

majority of breast cancer deaths (51 percent) occur in women over 70 years of age, who

make up 30 percent of breast cancer cases.

Breast cancer is the leading type of cancer (at 28 percent) and the leading cause of

cancer-related death in Canadian women under 40 years of age – approximately 100

women under 40 are expected to die from breast cancer in 2013, representing 2 percent

of all women who will die from breast cancer this year

Fewer Canadian women are dying from breast cancer today than in the past – since their

peak in 1986, breast cancer deaths have decreased by 42 percent due to earlier detection

through regular mammography screening, advances in screening technology, and

improved treatments

Canadian Breast Cancer Foundation – BC/Yukon Region Last Updated December 2013 Page 11

Expectations of Foundation Volunteers

The Canadian Breast Cancer Foundation wants to ensure your time with us is rewarding and

fulfilling. The contributions of volunteers are integral to the Foundation’s work, and we want to

ensure that all volunteers are valued and respected by everyone in the organization. In order to

fulfill both the Foundation and the volunteer’s commitment to the cause, the following

guidelines need to be followed.

You are considered an active member of our CBCF team as a volunteer, upon successful

completion of the recruitment and selection process, including agreeing to comply with all

relevant policies and procedures. In certain roles, orientation or training is conditional of

activating your volunteer placement. Take time to familiarize yourself with the Foundation and

breast health information provided to you, and be sure to ask questions. You are not expected

to be an expert, but we hope you feel comfortable sharing basic breast health information.

While working as a volunteer for the Foundation, if there is ANY suspicion that you are under the

influence of alcohol or drugs, you will be asked to leave immediately by the on-site Foundation

representative, event organizer or designate.

In the Office

While volunteering in the office you will be working alongside staff and volunteers. We

appreciate your skills and expertise you are sharing with us. Please check in with the

receptionist upon your arrival so we can notify the staff member you are reporting to that you

are here.

We are a scent free zone. Please refrain from wearing perfume or cologne

The dress is generally business casual, however jeans are ok, but no rips or tears please

All ringers should be kept on vibrate or silent while in the office so as not to disrupt work

Feel free to bring your lunch and put it in the fridge and help yourself to tea or water

Ask questions! If you aren’t sure or want to learn more, please ask your supervisor or come

visit the Manager, Volunteer Resources

If you aren’t able to make your shift, please call or email with as much notice as possible as

we do appreciate the work you do and may have to find someone else to fill in

Office hours are 8:30am-4:30pm

Canadian Breast Cancer Foundation – BC/Yukon Region Last Updated December 2013 Page 12

At offsite Events:

There are hundreds of events throughout the year that benefit CBCF. Volunteers are requested

to support third party event organizers who put on events to benefit the Foundation.

Please take special care to thank the organization and/or event organizer for their time and

choosing to benefit CBCF. Everyone is working with the best of intentions and is helping to

create a future without breast cancer.

Your on-site supervisor is your first point of contact, and this may or may not be a CBCF staff

member. Should you experience any issues while volunteering, share that with them, and don’t

hesitate to call the Foundation and speak directly to the Manager, Volunteer Resources (page 1).

Attendance:

We pride ourselves on sending reliable and punctual volunteers to event organizers.

If you are not able to complete your shift as assigned, please contact us as soon as possible so

that alternate arrangements can be made. In some cases, events and/or activities cannot

proceed without sufficient volunteer support and the sooner you provide notice the easier it is

to find your replacement.

Before going out to an event:

Familiarize yourself with the details sent by the Foundation prior to your event or

assignment.

Come prepared! Ensure that you are dressed as requested and prepared for any weather

conditions (i.e. outdoors).

o Wear your CBCF volunteer button, and nametags provided for you at events.

Introduce yourself to the on-site contact, event organizer or designate upon your arrival.

Most importantly – have fun!

After the event:

After completing your assignment, we ask that you provide feedback to the Foundation

concerning your volunteer experience. Your feedback is appreciated and will be critical in

helping ensure that volunteer experiences are rewarding, our training is comprehensive and the

onsite protocols/procedures are effective. Your feedback will help shape the experience for

future volunteers.

Canadian Breast Cancer Foundation – BC/Yukon Region Last Updated December 2013 Page 13

Volunteer Policies

This is a copy of the policies agreed to as part of the online volunteer application.

VOLUNTEER WAIVER CANADIAN BREAST CANCER FOUNDATION

Volunteer Waiver of Liability & Indemnity & Confidentiality Form.

Acceptance of Terms and Conditions. Please read carefully!

If you are under the age 18 please obtain parental or legal guardian consent before

completing this online application. Your parent or guardian must be present to electronically

consent to the terms and conditions.

Confidentiality

Volunteers are responsible for maintaining the confidentiality of all Canadian Breast Cancer

Foundation proprietary or privileged information to which they are privy. Confidential

information includes, but is not limited to, business plans and practices, customer and supplier

information, donor and volunteer information, sponsorship agreements and financial

statements. This information will only be used to support the Foundation’s initiatives and will

never be used for personal purposes. Volunteers will protect the Foundation’s ability to maintain

its competitiveness in the market. Volunteers will not disclose in any manner to a third party

(other than upon authorized request to the Foundation’s lawyers, auditors, or authorized

government officials) any confidential information without the prior express written consent of

the Foundation. Should Volunteers be given any Foundation property, including keys or

confidential information, it remains the property of the Canadian Breast Cancer Foundation and

will not be used or duplicated for personal purposes. All Foundation property and privileged

information will be returned at the end of a volunteer’s tenure. Volunteers will hold the best

interests of the Foundation first in all aspects throughout their volunteer terms. At no time shall

volunteers use the Foundation’s registered trademark logo or distribute any written information

about the Foundation without first obtaining approval from the Foundation. Failure to maintain

confidentiality will result in corrective action up to and including termination of a volunteer’s

relationship with the Canadian Breast Cancer Foundation.

Personal Convictions/Ideals

No personal convictions or ideals held by volunteers will be imposed upon Foundation staff,

other volunteers, sponsors and/or event participants. This includes religious or any other

personal beliefs or philosophies.

Advice to Others

Volunteers come to the Foundation with a great deal of personal knowledge. Unless specifically

asked to do so as part of their role when representing the Foundation as a volunteer, volunteers

are asked to not give medical advice (which includes comments and suggestions that

personalize medical information and influence treatment decisions), but may give information

Canadian Breast Cancer Foundation – BC/Yukon Region Last Updated December 2013 Page 14

about breast cancer from their own personal experience which consists of facts available to

anyone seeking general knowledge about the disease and its treatment.

Reports and Record Keeping

Where required, volunteers agree to have appropriate documentation related to their

assignments prepared and maintained, including sponsorship agreements, timelines, contact

information, etc. Upon request, the volunteer agrees to submit to the Foundation all

information, data, lists and reports created as part of their services.

Allowable Expenses

Volunteers may submit expense claim forms for reimbursement only when expenditures have

been pre-approved by Foundation staff and all original receipts are provided.

Volunteer Code of Conduct

While representing the Canadian Breast Cancer Foundation in any way, volunteers shall conduct

themselves in an appropriate manner in accordance with the Foundation’s mission, vision and

values. Volunteers will speak and act in a professional manner, one that supports the

Foundation’s work, and will refrain from public criticism of the Foundation, fellow volunteers and

staff members. Volunteers are asked to redirect any media inquiries to the Foundation

Communications department unless otherwise directed by staff or if designated as a media

spokesperson, at which time the volunteer will use only the key messages supplied by the

Foundation.

Conflict of Interest

Volunteers will not use their volunteer status to personally gain from those conducting or

seeking to conduct business with the Canadian Breast Cancer Foundation and must avoid all

situations in which their personal interests conflict with responsibilities to the Foundation. Any

potential conflict of interest should be immediately identified to Foundation staff for discussion.

Intellectual Property

The Foundation will retain ownership of any information, data and intellectual property created

as part of the volunteer’s services. The Foundation may grant rights to the volunteer to use the

information, data, and intellectual property upon written request from the volunteer. The

volunteer also waives their moral rights in any copyrightable works created for the Foundation.

Photography and Media

The volunteer gives permission for the Canadian Breast Cancer Foundation to collect, use and

disclose his/her photograph, electronic image and/or video image in any and all Foundation

materials, including but not limited to brochures, newsletters, media releases, websites, and

videos for the purpose of recognizing my involvement with the Foundation, promoting or

publicizing the Foundation’s work, or fundraising on behalf of the Foundation. The volunteer

also gives permission for his/her full name to be displayed or published alongside my image in

said materials. The volunteer hereby waives any and all right, title and interest s/he may have in

and to his/her depiction including without limitation any right to be compensated therefore. The

Foundation will not sell, license, or otherwise assign a volunteer’s depiction to any other

organization without obtaining his/her prior written consent.

Canadian Breast Cancer Foundation – BC/Yukon Region Last Updated December 2013 Page 15

Accountability

As part of an important team, volunteers are accountable for their actions, and will follow the

Foundation’s policies, procedures and practices.

By agreeing to this Volunteer Agreement, I am indicating that I have read and understand the

Volunteer Agreement, and that I agree to abide by it. I commit to fulfilling my volunteer tasks as

assigned and agree to seek and accept support from the Foundation and to maintain a cohesive

working relationship with other volunteers and with Foundation staff so that I may successfully

fulfill my role.

Canadian Breast Cancer Foundation – BC/Yukon Region Last Updated December 2013 Page 16

Your Volunteer Profile

You can access your volunteer profile at any time by visiting www.MyVolunteerPage.com and

entering your user name and password. There you can:

Update your contact, interests, and availability information

Sign up for/confirm shifts

Get a report of your volunteer hours

To ensure you always find us, save the address to your favourites and remember to save your

username and password.

We will send you emails when new volunteer opportunities are available, as well as when we

have volunteer news to share.

Sign-Up for a Volunteer Position

1. Log into your volunteer profile at www.MyVolunteerPage.com or follow the link to the

position description provided in the email we send you and click “Log In” on the right

hand side of the screen

2. Enter your user name and password in the space provided and click “Login”.

3. If you do not remember your user name or password, click the “Forgot your user name

and password? Click here” link. If this prompt doesn’t work for you, please phone our

office and ask to speak with the volunteer coordinator or email [email protected] for

assistance.

4. A page will come up showing any news we are sharing with volunteers, a summary of

current shifts and tabs at the top to sign up for activities and edit your volunteer profile.

5. Click on the Sign-Up tab at the top of the screen (just above the Welcome message).

6. A list of activities will show up. Scroll down the list to see the opportunities. Click on the

hyperlinks for more details. Use your internet’s back button or the “Back to Activity list”

link to return to this list.

7. When you open an activity for which you want to sign up, scroll to the bottom of the

page and click the “sign up” box.

8. One of two messages will pop us depending upon what kind of position you signed up

to do.

a. “You have not been scheduled for this activity yet but you have been signed up for

it. You will be contacted later regarding your assignment.” This is ok. Your local

Volunteer Coordinator will be in touch with you via email to confirm whether you

have been assigned to this activity.

b. “You have been assigned to one or more shifts for this activity. Please click

confirm next to each one (or confirm all) to acknowledge this.”

Canadian Breast Cancer Foundation – BC/Yukon Region Last Updated December 2013 Page 17

Removing yourself from a volunteer position

1. To take yourself off the list, simply use the “remove me button” at the bottom of the

page.

2. You may return to the list of activities to sign up for other roles that you may like to do.

Confirm your Volunteer Position

After you are assigned to an activity you may receive an email asking you to confirm your

volunteer position.

1. Log into your volunteer profile at www.MyVolunteerPage.com

2. Enter your user name and password in the space provided and click “Login”.

3. If you don’t remember your user name or password, click the “Forgot your user name and

password? Click here” link.

4. If this prompt doesn’t work for you, please email [email protected] for assistance.

5. If you’ve been assigned to any positions that you have not

confirmed, you will see a message on the right hand side of the

screen. Click the “confirm now” button.

6. A list of shifts to which you’ve been assigned will appear.

1. You can hover your cursor over the position name to see a

quick description of the role.

2. Click the link to “confirm” or “decline” the assigned shift.

Print a Copy of your Volunteer Schedule

1. Click on the “Assignments” tab at the top of the page.

2. Scroll down to where it says “Volunteer Schedule by Month”.

3. Export file type: use the drop down box to pick the file type you want

4. Paper size: use the drop down box to pick the paper size you want

5. Start date: Click in the box and use the pop up calendar to pick your schedule start date

6. Click “View Report” to simply see the report

7. Click “Export Report” to create a printable copy of the schedule.

View or print your volunteer hours

1. Click on “Hours Log” tab at the top of the page to view the latest hours that have been

logged

2. To print a report of your hours, click on “Reports” and follow the prompts on the page

Canadian Breast Cancer Foundation – BC/Yukon Region Last Updated December 2013 Page 18