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VOL VISION 2020
STRATEGIC PLANIMPLEMENTATION
CONTENTS
2
Vol Vision 2020 Implementation Summary
OverviewImplementation Approach p. 3
Implementation Plan – Phase 1Key Initiatives, Timelines, Accountability p. 8
Strategy Dashboard ‐ Phase 1Metrics and Indicators to Track Progress p. 31
The implementation plan will be updated annually based on progress.Phase 1: Planned campus‐wide initiatives as of June 2016
Phase 2: High‐impact college and division initiatives will be integrated in Spring 2017
IMPLEMENTATION APPROACH
3
Vol Vision 2020
Phase 1Implementation
Phase 2Implementation
Go Forward
Complete In ProgressFall 2016 –Summer 2017
Vol Vision 2020 – High Level Direction and Goals
Board Approved
Implementation Structure
Phase 1 Action Plan–Planned Campus‐Wide Actions and Primary Metrics
Board Review in June
Campus Roll Out in August
College and Division Plans
Phase 2 Action Plan–Integrate High‐Impact College and Division Actions
Phase 2 Strategy Dashboard – Secondary Metrics and Goals; Indicators of Excellence
Integrate Vol Vision with Key Processes – Budget, Planning, Performance Review
Annual Assessment and Strategy Adjustment
Progress Reporting
Fall 2018 ‐Forward
RESPONSIBILITIES
4
Vol Vision 2020Chancellor and Provost
Vol Vision Executive Champions and Working Teams
Deans and Vice Chancellors
Align campus-wide strategy with Vol Vision
Prioritize, plan, and implement actions requiring campus coordination
Track Top 25/comparative metrics
Define and track secondary campus strategy metrics
Align College and Division strategy with Vol Vision
Prioritize, plan, and implement actions specific to College and Division
Define and track indicators of excellence
Category Executive ChampionVol Vision 2020 Implementation Chancellor, Provost1: Undergraduate Education Provost, Vice Chancellor Student Life2: Graduate Education Provost3: Research, Scholarship, Creative Activity & Engagement Vice Chancellor for Research and Engagement4: Faculty and Staff Provost, Vice Chancellor for Human Resources5: Resources and Infrastructure VC for Administration & Finance, VC Development and Alumni6: Diversity and Inclusion Chancellor, Cabinet
IMPLEMENTATION PLAN – PHASE 1 EXAMPLE
5
Each Vol Vision priority summarized at a high levelA
Implementation matrix outlines planned initiatives, strategic priority alignment,
timeline, and team lead; supporting tactics also described (not shown)
B
STRATEGY DASHBOARD – PHASE 1 & 2
6
PHASE 1
Top 25/ Comparative MetricsPast Progress, Peers, 2020 Goals
PHASE 2
Secondary Campus Strategy Metrics and Goals; Indicators of Excellence
(Not Shown)
An online Strategy Dashboard for Phase 1 will be launched in Fall 2016.
TIMELINE
7
Immediate August2016
Fall 2016
Spring 2017
Summer 2017
Implementation Structure ✔
Implementation Plan and Strategy Dashboard – Phase 1 ✔
Progress Report to Board (June) ✔
Working Teams Kick Off, Phase 1 – Stakeholder Feedback
✔
Phase 1 Implementation Begins ✔
Communication Roll Out for Campus ✔
Strategy Dashboard Roll Out (Phase 1 – Web) ✔
College/Division Strategic Plans and Indicators of Excellence (Begin)
✔
Budget Hearings and Funding Decisions ✔
Implementation Plan and Strategy Dashboard – Phase 2 ✔
Progress Report to Board ✔
8
IMPLEMENTATION PLANPHASE 1
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UNDERGRADUATE EDUCATION
1. Recruitment
and Retention
2. Education
Innovation and Student
Experience
3. Engagement
After Graduation
Effectiveness and Cost Management Foundation: Student Centric Communication and Processes, Data-Driven Decisions
Recruit, enrich, and graduate undergraduate students who are prepared to enter the global community as lifelong learners and
authentic leaders.11
10
Action Plan – Vol Vision 2020 Strategic Priority Alignment
ImplementationStart
Implementation Lead
Action Campus‐Wide Initiatives 1 2 3 4 5 6 Active 17 18
Priority 1 – Undergraduate Education
Recruitment and Retention
Enrollment Growth – Recruitment (In‐State, Out‐of‐State, Transfer) AP Enrollment
Management
Enrollment Growth – Retention (Analytics to Target Retention Interventions) AP Enrollment, VP
Academic Affairs
Undergraduate Student Diversity – Recruitment and Retention AP Enrollment, VP
Academic Affairs
Improve Transfer Student Experience and Retention VP Academic Affairs,
Registrar, AP Enrollment
Retention of Financial Aid and Scholarships AP Enrollment, VP Academic Affairs
UNDERGRADUATE EDUCATIONIMPLEMENTATION
11
11
Action Plan – Vol Vision 2020 Strategic PriorityAlignment
ImplementationStart
Implementation Lead
Action Campus‐Wide Initiatives 1 2 3 4 5 6 Active 17 18
Priority 1 – Undergraduate Education
ExperienceLearning and Education Innovation
Experience Learning Implementation (QEP ‐ Quality Enhancement Plan for Accreditation) VP Academic Affairs, AP
Education Innovation
Redesign of General Education VP Academic Affairs, Gen Ed Committee
Expand Programs to Challenge High‐Achieving Students VP Academic Affairs,
Honors
Initiative to Improve the Quality of Teaching VP Academic Affairs, VP Faculty
Global and Multicultural Curriculum and Student Experiences (Phase 2 – QEP, General Education) VP Academic Affairs,
International Education
EffectiveAcademic SupportSystems
Advising 2020 – Integrated Academic and Career Advising Model VP Academic Affairs, AP
Student Success, Advisors
Early Alerts and Academic Support for High Non‐Complete Courses VP Academic Affairs/
Associate Deans
Alternative Graduation Paths for High Attrition Majors VP Academic Affairs/
Associate Deans
Course Availability and Timetable Effectiveness VP Academic Affairs/ Registrar/Assoc Deans
UNDERGRADUATE EDUCATIONIMPLEMENTATION
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Action Plan – Vol Vision 2020 Strategic Priority Alignment
ImplementationStart
Implementation Lead
Action Campus‐Wide Initiatives 1 2 3 4 5 6 Active 17 18
Priority 1 – Undergraduate Education
Volunteer Experience
Comprehensive First‐Year Experience VC Student Life/ VP Academic Affairs
Essential Student Space Improvement(Residential, Student Union, Classrooms/Labs) VC Student Life/ VC
Admin and Finance
Expand Student Engagement and Involvement VC Student Life
High‐quality Health, Wellness, and Safety Programs and Services VC Student Life
Volunteer Network
Expand Alumni Involvement (Recruiting, Career Development)*
AP Alumni Affairs
Effectiveness Foundation
Student One‐stop Services Expansion/ Veterans Resource Center* AP Enrollment Services,
One Stop
Student‐Centric Process Redesign and Technology Tools * AP Budget and
Technology/ CIO
Quality and Use of Student and Academic Data* AP Budget and Technology/ CIO
Retention Analytics/ Business Intelligence Platform AP Budget and
Technology/ CIO
UNDERGRADUATE EDUCATIONIMPLEMENTATION
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* Note: Volunteer Network, Veterans Resource Center, Technology Tools, and Student and Academic Data Initiatives will also benefit graduate students
13
GRADUATE EDUCATION
1. Excellence in
Graduate Education
2. Graduate
Enrollment
3. Graduate Student
Success and Placement
Effectiveness and Cost Management FoundationGraduate School Services, Data-Driven Decisions
Strengthen graduate education through an emphasis on excellence and improvement of the graduate student
experience.
22
14
Action Plan – Vol Vision 2020 Strategic Priority Alignment
ImplementationStart
Implementation Lead
Action Campus‐Wide Initiatives 1 2 3 4 5 6 Active 17 18
Priority 2 – Graduate Education
Excellence Define and Track Indicators of Excellence for Graduate Education (College, Unit Metrics) Deans, VP Graduate
Education
Enrollment
Strategic Growth Plan for Graduate Education Deans, VP Graduate Education
Improve Graduate Student Recruitment Deans, VP Graduate Education
Graduate Student Diversity – Recruitment, Retention, and Completion Deans, VP Graduate
Education
Graduate Funding Model Provost, VC Admin & Finance, VP Grad. Ed.
Tuition Alternatives for Online Programs Provost, VC Admin & Finance, VP Grad. Ed.
GRADUATE EDUCATIONIMPLEMENTATION
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GRADUATE EDUCATIONIMPLEMENTATION
22Action Plan – Vol Vision 2020 Strategic Priority
AlignmentImplementation
StartImplementation
Lead
Action Campus‐Wide Initiatives 1 2 3 4 5 6 Active 17 18
Priority 2 – Graduate Education
Student Success and Placement
Career Coaching/Professional Development Deans, VP Graduate Education
Quality of Teaching ‐ Training for Graduate Students Deans, VP Graduate
Education
Effectiveness Foundation
Graduate School ( Communication, Processes, and Service Levels) VP Graduate Education
Graduate Blueprint (Graduate Student Data Project) VP Graduate Education,
AP Budget and Tech, IR
* Note: Selected initiatives in the Undergraduate Plan (Volunteer Network, Veterans Resource Center, Technology Tools, and Student and Academic Data) will also benefit graduate students
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RESEARCH, SCHOLARSHIP, CREATIVE ACTIVITY AND ENGAGEMENT
1. Excellence
Across Total Portfolio
2. Sponsored Research
Competitiveness
3. Engagement and Outreach
Effectiveness and Cost Management Foundation:Research Infrastructure, Core Facilities, Compliance
Strengthen our capacity, productivity, and recognition across our total portfolio of research, scholarship, creative activity, and
engagement.
33
4. Education Mission
17
Action Plan – Vol Vision 2020 Strategic Priority Alignment
ImplementationStart
Implementation Lead
Action Campus‐Wide Initiatives 1 2 3 4 5 6 Active 17 18
Priority 3 – Research, Scholarship, Creative Activity, and Engagement
Excellence Across Total Portfolio
Define and Track Indicators of Excellence for All Research and Scholarship (College, Unit) Deans
Define Areas of Research Excellence in Sponsored Research VC Research and
Engagement
Publicize Faculty Accomplishments in Areas of Excellence Across the Portfolio VC Research and
Engagement
Increase External Recognition of Faculty Accomplishments (Using Faculty Award Measures) Provost, VC Research and
Engagement
Report Faculty Scholarly Activity (Publications, Citations) Provost, VC Research and
Engagement
SponsoredResearch
Increase UT‐ORNL Joint Faculty Appointments (Including Governor’s Chairs) Deans, VC Research and
Engagement, Provost
Growth in Bredesen Center through Sponsored Research Deans, VC Research and
Engagement, Provost
Implement new PhD in Data Science (Graduate and Research Joint Initiative) Provost, VC Research and
Engagement
IMPLEMENTATION33
RESEARCH, SCHOLARSHIP, CREATIVE ACTIVITY AND ENGAGEMENT
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Action Plan – Vol Vision 2020 Strategic Priority Alignment
ImplementationStart
Implementation Lead
Action Campus‐Wide Initiatives 1 2 3 4 5 6 Active 17 18
Priority 3 – Research, Scholarship, Creative Activity, and Engagement
SponsoredResearch
Pursue Government‐University‐Industry‐Foundation Partnerships (Leveraging UTRF) VC Research and
Engagement
Promote Transdisciplinary Research (Programs, Faculty Review and Evaluation) Provost, VC Research and
Engagement
Expand Large, Strategic Collaborations with ORNL, CNS‐Y12 VC Research and
Engagement
Pursue Large‐Scale Grant Opportunities in Areas of Research Excellence VC Research and
Engagement
Expand Existing Federal Agency Sponsors and Pursue Growth with New Agencies VC Research and
Engagement
Expand Pre‐Award and Proposal Development Support VC Research and
Engagement
Increase Commercialization Activity (Spin Out Acquisition, Deal Flow, 3rd Party Investments) VC Research and
Engagement
IMPLEMENTATION33
RESEARCH, SCHOLARSHIP, CREATIVE ACTIVITY AND ENGAGEMENT
19
Action Plan – Vol Vision 2020 Strategic Priority Alignment
ImplementationStart
Implementation Lead
Action Campus‐Wide Initiatives 1 2 3 4 5 6 Active 17 18
Priority 3 – Research, Scholarship, Creative Activity, and Engagement
Engagement &Outreach
Expand Engagement and Outreach VC Research and Engagement
Education Mission
Expand Undergraduate Research Experiences Provost, VC Research and Engagement
Expand Support for Graduate Research and Fellowships Provost, VC Research and
Engagement
Effectiveness Foundation
Improve Physical Research Infrastructure (Campus Master Plan) and Expand Core Facilities and Services
VC Admin and Finance, VC Research and Eng.
Implement Upgrade to Research Administration Systems UT System
Expand Information Resources and Services in the Library Dean of Libraries
Federal Compliance Plan (Research) VC, Research and Engagement
IMPLEMENTATION33
RESEARCH, SCHOLARSHIP, CREATIVE ACTIVITY AND ENGAGEMENT
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FACULTY AND STAFF
1. Recruit and Retain Top
Talent
2. Compensation
Gap
3. Excellence and
Professional Development
Attract, develop, and retain stellar faculty and staff who exemplify our values and strive for excellence.44
Effectiveness and Cost Management Foundation:Systems to Support Performance Evaluation and Management, Data-Driven Decisions
21
Action Plan – Vol Vision 2020 Strategic Priority Alignment
ImplementationStart
Implementation Lead
Action Campus‐Wide Initiatives 1 2 3 4 5 6 Active 17 18
Priority 4 – Faculty
Recruit and Retain Top
Talent ‐ Faculty
Recruit Top Faculty Talent – Faculty Deans, Provost, VP Faculty, Heads
Faculty Diversity – Recruitment and Retention
Deans, Provost, VP Faculty
Work‐Life Programs/Campus Climate – Faculty Vice Provost Faculty
Quality of Instructional and Research Space (Campus Master Plan) VC Admin & Finance
Compensation Gap – Faculty
Competitive Compensation and Start Up Packages Deans, Provost, Vice
Provost Faculty
IMPLEMENTATION44 FACULTY AND STAFF
22
Tactical Action Plan Strategic PriorityAlignment
ImplementationStart
Implementation Lead
Action Campus‐Wide Initiatives 1 2 3 4 5 6 Active 17 18
Priority 4 – Faculty
Excellence and Professional Development ‐Faculty
Expand Programs Targeted at National Faculty Awards VC Research and
Engagement, VP Faculty
Increase Number of Professorships VC Development & Alumni, Provost, Deans
Performance Evaluation Process Improvement Deans, Provost, Vice Provost Faculty
Diversified Workload Models Deans, Provost, Vice Provost Faculty
Initiative to Improve the Quality of Teaching Deans, Provost, Vice Provost Faculty
Faculty Development, Mentorship, and Leadership Training Vice Provost Faculty
Non‐Tenure Track Faculty Compensation, Support and Professional Development Vice Provost Faculty
FACULTY AND STAFFIMPLEMENTATION
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Action Plan – Vol Vision 2020 Strategic Priority Alignment
ImplementationStart
Implementation Lead
Action Campus‐Wide Initiatives 1 2 3 4 5 6 Active 17 18
Priority 4 – Staff
Recruit and Retain Top
Talent – Staff and Leadership
Recruit and Retain Top Talent – Leadership and Staff Chancellors Cabinet, VC
Human Resources
Staff and Leadership Diversity – Recruitment and Retention
Chancellors Cabinet, VC Human Resources, Diversity Council
Work‐Life Programs/Campus Climate ‐ Staff VC Human Resources
Improve Onboarding Process VC Human Resources
Compensation Gap
Competitive Compensation Chancellors Cabinet, VC Human Resources
Excellence and Professional Development
Career Paths and Position Analysis VC Human Resources
Professional Development VC Human Resources
Succession Planning VC Human Resources
Campus Awards and Recognition for Staff Excellence VC Human Resources
IMPLEMENTATION44 FACULTY AND STAFF
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Tactical Action Plan Strategic PriorityAlignment
ImplementationStart
Implementation Lead
Action Campus‐Wide Initiatives 1 2 3 4 5 6 Active 17 18
Priority 4 – Faculty and Staff
Effectiveness Foundation
Expand Elements Functionality and Achieve Full Adoption (Faculty Workload Tracking System) VP Faculty
Performance Evaluation Process Redesign ‐ Staff VC Human Resources
Retention Data Analytics (Data, Exit Interviews) VP Faculty, VC Human Resources
FACULTY AND STAFFIMPLEMENTATION
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RESOURCES AND INFRASTRUCTURE
1. Diversify Resource
Base
2. Effectiveness
and Cost Management
3. Campus
Transformation
Develop a resource base for the future; continue transformation of campus infrastructure.55
26
Action Plan – Vol Vision 2020 Strategic Priority Alignment
ImplementationStart
Implementation Lead
Action Campus‐Wide Initiatives 1 2 3 4 5 6 Active 17 18
Priority 5 – Resources and Infrastructure
DiversifyRevenue Base
Managed Enrollment Growth (Recruitment, Retention, Student Mix) AP Enrollment; ALL
Cabinet and Deans
Growth in Philanthropy VC Development/Alumni;
ALL Cabinet and Deans
Performance‐Based Funding Metrics Provost, ALL Cabinet and Deans
Sponsored Research Growth Deans, VC Research and Engagement
Growth in Strategic Business Unit/ Auxiliaries Contributions VC, Administration and
Finance
RESOURCES AND INFRASTRUCTUREIMPLEMENTATION
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RESOURCES AND INFRASTRUCTUREIMPLEMENTATION
55Action Plan – Vol Vision 2020 Strategic Priority
AlignmentImplementation
StartImplementation
Lead
Action Campus‐Wide Initiatives 1 2 3 4 5 6 Active 17 18
Priority 5 – Resources and Infrastructure
Effectivenessand Cost Management*
Resource Allocation, Reallocation and Efficiencies VC Admin & Finance,
Provost, ALL Cabinet and Deans
Business Process Streamlining and Shared Services Pilots
VC Admin & Finance, Provost, ALL Cabinet and Deans
Space and Asset Utilization
VC Admin & Finance, Provost, ALL Cabinet and Deans
Information Systems, Reporting and Quality of Data
VC Admin & Finance, CIO, ALL Cabinet and Deans
Campus Transformation
Campus Master Plan VC Admin & Finance
Technology Master Plan CIO, VC Admin & Finance
* Note: All other priorities have an effectiveness and cost management element. The actions in this priority address campus‐wide initiatives related to budget reallocation, business efficiencies, and data systems
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DIVERSITY AND INCLUSIONEnhance diversity and inclusion.66
1. Campus Profile
2. Campus Climate
3. Education and
Research
Effectiveness Foundation: Compliance, Quality and Use of Data
29
Action Plan – Vol Vision 2020 Strategic Priority Alignment
ImplementationStart
Implementation Lead
Action Campus‐Wide Initiatives 1 2 3 4 5 6 Active 17 18
Priority 6 – Diversity and Inclusion
Campus Profile
Undergraduate Student Diversity – Recruitment and Retention* Deans, AP Enrollment, VP
Academic Affairs
Graduate Student Diversity – Recruitment and Retention* Deans, VP Graduate
Education
Faculty Diversity – Recruitment and Retention* Deans, Provost, VP Faculty
Staff and Leadership Diversity – Recruitment and Retention* Chancellors Cabinet, VC
Human Resources
DIVERSITY AND INCLUSIONIMPLEMENTATION
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* Note: Selected initiatives in the Diversity and Inclusion plan are integrated with plans in different priorities. The Council for Diversity and Interculturalism (“CDI”) reports to the Chancellor and will be engaged in these initiatives.
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DIVERSITY AND INCLUSIONIMPLEMENTATION
66Action Plan – Vol Vision 2020 Strategic Priority
AlignmentImplementation
StartImplementation
Lead
Action Campus‐Wide Initiatives 1 2 3 4 5 6 Active 17 18
Priority 6 – Diversity and Inclusion
Campus Climate
Campus Diversity Metrics Plan (Metrics, Baseline, Survey Strategy) CDI*, AP Institutional
Research
Review of COACHE and Modern Think Surveys with Campus Commissions (Blacks, Women, LGBT+) CDI*, AP Institutional
Research
Student Campus Climate Survey UT System
Education and Training Plan and Programs – Faculty, Staff and Students CDI*, VP Faculty, VC
Human Resources, VC Student Life
Work‐Life Programs/ Campus Climate – Faculty and Staff Retention* CDI*, VP Faculty, VC
Human Resources
Education and Research
Global and Multicultural Curriculum and Student Experiences (Phase 2 – QEP, General Education) VP Academic Affairs
Research and Engagement in Diversity and Inclusion VC, Research and
Engagement
Compliance Federal Compliance Plan (Title 9, ADA) OED, VC Student Life, Provost
* Note: The Council for Diversity and Interculturalism reports to the Chancellor and will be engaged in these activities.
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STRATEGY DASHBOARDPHASE 1
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STRATEGY DASHBOARD – PRIMARY METRICS (PHASE 1)
2010Baseline
2014Assessment
2020Goal
Priority 1 – Undergraduate Education
ACT Equivalent 29/24 29/24 Remain at Peer Range
First-to-Second Year Retention 84% 87% 90%
Six Year Graduation 60% 69% 80%
Priority 2 – Graduate Education
PhD Degrees 277 317 365
Master’s and Professional Degrees 1,845 1,811 2,083
Priority 3 – Research, Scholarship, Creative Activity, and Engagement
Federal Research Expenditures $70 M $128 M $200 M
Total Research Expenditures $165 M $246 M $346 M
Priority 4 – Faculty and Staff
Faculty Salary Range $108K - $67K $130K - $76K Narrow Gap with Peers
Undergraduate Student to Tenure-Line Faculty 20 19 Remain at Peer Range
Faculty Awards (CMUP) 10 12 Narrow Gap with Peers
Priority 5 – Resources and Infrastructure
Teaching and Support Expenditures/Student $16,100 $19,487 $22,400
Five Year Average Philanthropic Support N/A $83.5 M $110 M
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Comparative Peers• Three categories of peers – Aspiration, Target, and Current• Selected in 2010 based on public flagship/land grant status, US News ranking, and research
Strategy Dashboard – Performance vs. Peers• Track “gaps” in high level metrics to TARGET GROUP peers (8 schools)• Chart performance in 12 primary metrics against all peers annually
ASPIRATION
Nation’s Best Public ResearchUniversities
TARGET
Research UniversitiesRank between #20 and #30 in US News
CURRENT
Research UniversitiesViewed as Comparable Peers Today
• University of California – Berkeley• University of California – Los Angeles• University of Virginia• University of Michigan – Ann Arbor• University of North Carolina – Chapel Hill• University of Illinois – Urbana-Champaign• University of Wisconsin – Madison• University of California – Davis• University of California – Santa Barbara• University of Washington – Seattle• Pennsylvania State University• University of Florida• University of Texas – Austin• The Ohio State University• University of Maryland – College Park• University of Pittsburgh
• University of Georgia• Clemson University• Purdue University• Texas A&M – College Station• University of Minnesota• Rutgers, State University of New Jersey• Indiana University• Michigan State University
• Auburn University• Iowa State University• North Carolina State University – Raleigh
STRATEGY DASHBOARD – PRIMARY METRICS, PEERS (PHASE 1)
34
STRATEGY DASHBOARD – PRIMARY METRICS, PEERS (PHASE 1)
The Strategy Dashboard will track annual progress in the primary metrics.
Supporting charts will show performance compared to all peers (see below) and gaps
to target peers.