role of the cio, premier cio forum, october 2014
DESCRIPTION
Slides from a moderated panel at the Premier CIO Forum in Bloomington, MN on October 23, 2014. Is the role of the CIO steering out of the direction of “managing” information and more in the direction of utilizing and optimizing the information within the process? If this is changing, there is a potential reduction of costs company-wide and not just in Information Technology. As the economy continues to strengthen, we believe it is important that the CIO continues to play a key role across the entire organization and its success. Panelists: John Fraser, CTO, Lifesprk Timothy Dokkern, VP IT Delivery, Merrill Corporation Rich Valerga, CIO, Minneapolis Public SchoolsTRANSCRIPT
IT Leadership and the Role the CIO Plays Across the Entire Organization
Strategy, Change and Success
Session Agenda
230-240pm: Brief introductions from each panelist - Who, What, Where, How
240-315pm: Moderated discussion
315-330pm: Questions from the audience
ModeratorDouglas HegleyDirector of Media & TechnologyMinneapolis Institute of Arts@dhegleyhttps://www.linkedin.com/in/douglashegley
PanelistTim DokkenVP Technology Delivery, Transactions and ComplianceMerrill Corporationwww.merrillcorp.comwww.linkedin.com/in/timdokken/
PanelistJohn B FraserCTO for LifesprkPresident of [email protected]/in/johnbfraser
PanelistRich ValergaChief Information OfficerMinneapolis Public Schools@mps_ciowww.linkedin.com/pub/rich-valerga/3/b28/157
What is the primary role of the CIO in your organization?
• Reports to?• Range of responsibilities?
Where does the CIO make strategic impact?
• How does the CIO align business strategy to execution and results?
• Who are your peers? CEO/CFO/CMO/COO?• Is the role of the CIO to lead or to follow?
What is the most significant change in the role of CIO that you have seen in the past decade?
• Current top priority?• Different than a few years ago? How?
© 2014 Lifesprk
History of the CIO Role in Service Based Companies
1970-1980’s• Finance had the first
need for automated data processing
• CFO had a data processor reporting to them
• Toes in technology
1980-1990’s• Complex systems still
mostly finance• Advent of internet
and e-mail• CFO has an IT
Manager• IT role expands into
operations
1990-2000’s• Everyone has a
computer at their desk
• Director of IT as IT staff needs increase
• Still typically left under finance or operations
2000-2010’s• CIOs with varying degrees of
authority and responsibility• Technology at core of service delivery• CIOs wear many hats• Vendor management• Performance management• Internal and external customer
service• And more …
• Every employee is connected, always• Cloud Vendors and the balance of privacy / agility• BYOD• Fully integrated solutions are expected– elimination of data entry
• Technology can drive revenue and business development
• IT managers and CFOs don’t make effective CIO’s (despite our desire to think so)
• Outsourcing for a “real” CIO might be wise
Changes since 2004
© 2014 Lifesprk – John Fraser
Managing information versus optimizing information?
• Is there a difference?• Why does it matter?
Is technology a cost center or a strategic business partner?
• How does this manifest itself in your organization?
How can a CIO balance core IT needs with big, strategic objectives?
• How do you justify the investment in IT?• How can a CIO stay on top of both needs
at the same time?
What are the challenges of being responsible for the performance of workers who are not onsite?
• How does a CIO provide strategic leadership to a distributed workforce?
BYOD: should we be scared?
• Actively support, tolerate, or deny?• What controls need to be in place?
What keeps you up at night?
Questions from the Audience
Thank you!
Slides available online:
http://www.slideshare.net/dhegley