User’s manual

AirLive ePhone – 1000

VOIP IP Phone

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Safety Instructions

Safety Instructions Do not attempt to service the product yourself. Any servicing of this product should be referred to qualified service personal. To avoid electric shock, do not put your finger, pin, wire, or any other metal objects into vents and gaps. To avoid accidental fire or electric shock, do not twist power cord or place it under heavy objects. The product should be connected to a power supply of the type described in the operating instructions or as marked on the product. To avoid hazard to children, dispose of the product’s plastic packaging carefully. Please read all the instructions before using this product.

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Safety Notices

These are the safety considerations for using the AirLive ePhone-1000. Read these notices before installing or using the phone.

Warning This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.

Warning Read the installation instructions before you connect the system to its power source.

Warning Ultimate disposal of this product should be handled according to all national laws and regulations.

Warning Do not work on the system or connect or disconnect cables during periods of lightning activity.

Warning To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to telephone network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports use RJ-45 connectors. Use caution when connecting cables.

The next warning applies when you use an external power supply.

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Warning This product relies on the building's installation for short-circuit (over current) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S. (240 VAC, 10A international) is used on the phase conductors (all current-carrying conductors).

Warning The device is designed to work with TN power systems.

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Table of Contents

SAFETY NOTICES 3

TABLE OF CONTENTS 5

PRODUCT SPECIFICATIONS 7

PACKAGE CONTENTS 8

AIRLIVE EPHONE-1000 FUNCTIONS 9

Front Panel ................................................................................................................................................ 9

Rear and Back Panel .............................................................................................................................. 10

Function Keys ......................................................................................................................................... 11

HARDWARE INSTALLATION 12

CONFIGURING THE AIRLIVE EPHONE-1000 WITH THE KEYPAD 13

Configuring Network Settings............................................................................................................... 14 Configuring for DHCP..........................................................................................................................................14 Configuring for Static IP.......................................................................................................................................14 Configuring for PPPoE ........................................................................................................................................15

Protocol Settings .................................................................................................................................... 16

Audio Settings......................................................................................................................................... 18

Other Settings ......................................................................................................................................... 19

Speed Dial Settings ................................................................................................................................ 20

Revert Back to Factory Default ............................................................................................................. 21

Storing Settings ...................................................................................................................................... 22

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Editing Settings....................................................................................................................................... 23

Saving Settings ....................................................................................................................................... 24

Exit Settings ............................................................................................................................................ 24

WEB CONFIGURATION 25

NETWORK PARAMETERS 27

PROTOCOL PARAMETERS 28

PHONE PARAMETERS 32

AUDIO PARAMETERS 35

OTHER PARAMETERS 36

SAVE/REBOOT PARAMETERS 37

Registration Message............................................................................................................................. 38

USING AIRLIVE EPHONE-1000 39

To make a phone call ............................................................................................................................. 39

Review call record .................................................................................................................................. 39

Speed Dial................................................................................................................................................ 39

Mute .......................................................................................................................................................... 40

Hold .......................................................................................................................................................... 40

APPENDIX 41

FREQUENTLY ASKED QUESTIONS 43

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Product Specifications

Voice Call Control Protocol SIP (RFC-3261) or H.323 V4 Voice Compression G.711 A/µ -Law, G.723.1, G.729A/B/AB Echo Cancellation G.165 16ms Delay (Point to Point) < 100ms Average Bandwidth Requirement 10-12k bit/s Network Protocol RTP/RTCP, UDP/TCP Support Silence Suppression 、VAD, CNG、Acoustic Echo Cancellation、Jitter Buffering DTMF tone detection E.164 Dial plan Network Interface Interface 10 Base-T Ethernet Connectors Type RJ-45 connector Configuration Tools Web Browser、Phone Setting、LCD Monitor IP Address Support PPPoE, DHCP client/Static IP Firmware Upgrade FTP/HTTP Other Information

100 – 240VAC, 50 – 60Hz Power

5VDC, 1A Power Consumption 3W

Operating Temperature：0 - 40℃ (32° - 104°F) Storage Temperature：-30 - 65℃ (-22° - 149°F) Working Environment Relative Humidity：10 – 95% Non-Condensing

Certification CE, FCC Headset Connection Interface、Firmware Upgrade NAT Pass-through (SIP with STUN)

Other Speaker phone、Hold、Mute、Redial、Speed Dial、Received Calls、Missed Calls、Dialed Calls、Call Status、Volume Adjustment、Voice Response、Web Configuration、LED indicator, etc..

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Package Contents The AirLive ePhone-1000 Series VoIP phone package contains:

• One AirLive ePhone-1000 VoIP phone

• One power adaptor

• One RJ-45 Ethernet cable

• Quick Installation Guide

• Installation CD

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AIRLIVE EPHONE-1000 Functions

Front Panel

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Rear and Back Panel

Power Jack 10 Base T Ethernet RJ-45 Jack

Microphone Jack

Earphone Jack

Handset Cord Jack

Wall Mount

Microphone

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Function Keys Keys Function These keys function with the handset hung Called Press the Called key to display the IP address and phone number of the last call

placed. Ans. Press the Ans. key to display the IP address and phone number of an incoming call. Miss Press the Miss key to get local IP address of the phone to consult the missed call

number. In addition, dial # to dial this number. Phone Press the Phone key to get the phone number of the phone. Press again will show

the data in the phone book. IP With handset hung, press the IP key to get local IP address of the phone. Mask With handset hung, press the Mask button to get the subnet mask of the AirLive

ePhone-1000. GATE IP With handset hung, press the GATE IP button to get the gateway IP address in

LAN. SER .IP With handset hung, press the SER. IP to get the service server IP address. Hand Free Press this key to turn on the speaker phone. These keys function at all times SPD./HOLD Speed Dial; Hold REDIAL/MUTE Redial; Mute Vol - Decreases the volume of the handset or speaker; turns the recording back. Vol + Increases the volume of the handset or speaker; turns the recording back.

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Hardware Installation

Plug the power cord into the Power jack of the AirLive ePhone-1000 VoIP Phone.

Plug the RJ-45 Ethernet cable into the Ethernet jack. Plug the other end of other cable into the HUB, Router, ADSL Modem, or other

broadband device.

After installing the AirLive ePhone-1000, follow the configuration instructions in the next chapters.

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Configuring the AIRLIVE EPHONE-1000 with the Keypad AirLive ePhone-1000 can be configured with its keypad or on a web page.

The table below illustrates Configuration Function keys:

Keys Function SPD./HOLD Change Settings REDIAL/MUTE Main Menu Options Vol - Next Page Vol + Previous Page Enter Confirm Setting

The Main Menu of the Keypad LCD screen is shown below:

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Configuring Network Settings

Network settings allow the AirLive ePhone-1000 to connect to a specific network environment. DHCP is the default setting for the AirLive ePhone-1000. This setting enables internet connections with any DHCP environment. If either PPPoE or Static IP are used, change the default network setting of AirLive ePhone-1000 to one of these network environments. Using the keypad you can select DHCP, Static IP or PPPoE for your network environment Each of these three options is described below.

Configuring for DHCP

Connect the power adaptor of AirLive ePhone-1000 and connect the PPPoE network to the RJ-45 port.

Press 1, 2, 3, 4, # (Hold the “#” key)

Enter a [Password]

Press 1, 2, 3, 4 and Enter Network Settings appears.

Press Enter enter the [iptype]

Press SPD/Hold

When the Blinking Cursor appears press 1 and press Enter (1 sets the networking settings to DHCP).

Configuring for Static IP

Connect the power adaptor to the AirLive ePhone-1000

Connect the PPPoE network to the RJ-45 port.

Press1, 2, 3, 4, # (Hold the “#” key) →enter a [Password]

Press 1, 2, 3, 4 and Enter→ Network Settings appears.

Press Enter→ [iptype] →

Press SPD/Hold→ a Blinking Cursor appears

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Press 0 and Enter (0 sets the networking settings to Static IP).

Press Enter again→ enter the IP address [IP] →

Press SPD/Hold→ a blinking cursor appears

Enter the IP address (XXX*XXX*XXX*XXX) and press Enter.

Press Enter again → the Subnet Mask parameter appears

Press SPD/Hold→ when the blinking cursor appears→

Enter the Subnet Mask information (XXX*XXX*XXX*XXX) and then press Enter.

Press Enter again→ the Router option appears

Press SPD/Hold→the blinking cursor appears,

Enter the Input Default Gateway Information (XXX*XXX*XXX*XXX) and the press Enter.

Configuring for PPPoE

Connect the power adaptor to the AirLive ePhone-1000.

Connect the PPPoE network to the AirLive ePhone-1000 to its RJ-45 port.

Press1, 2, 3, 4, # (Hold the “#” key) enter a [Password]

Press 1, 2, 3, 4 and Enter→ the Network Settings option appears.

Press Enter→ enter the [iptype]

Press SPD/Hold→ When the blinking cursor appears Press 1 and then press Enter(1 sets the networking settings PPPoE).

Press Enter again→Enter the [pppid]

Press SPD/Hold→ Enter the PPPoE Account Number and press Enter.

Press Enter→ Enter the [pppin]

Press SPD/Hold

Enter the PPPoE password and press Enter→

Press Enter again to complete the configuration

Refer to the appendix when entering special Symbols such as @, A, a, B, b, C

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Protocol Settings To Access the Audio Settings Menu

Press 1, 2, 3, 4, # ( Hold the “#” key)

Enter a [Password]

Press 1, 2, 3, 4 and press Enter→ Network Settings appears

Press Vol.- (volume down button)→ enter the [Protocol Setting].

To Configure Service Settings

Press Enter twice in the [protocol settings] prompt→ the Service option appears.

Press SPD/Hold, “0” and Enter to disable service.

Press SPD/Hold, “1” and Enter to enable service.

To Configure the Proxy Server registrar location.

Press Enter multiple times in the [protocol settings] prompt

Enter the [service address]

Press SPD/Hold

Enter the IP address of the registrar proxy server (XXX*XXX*XXX*XXX) and press Enter.

To Enable STUN for NAT pass-through when using SIP protocol:

At the [protocol settings] prompt of press Enter multiple times→ the [nat traversal] prompt appears.

Press SPD/Hold→ press “4” to enable STUN and press Enter

Press Enter again→ [nat addr] appears

Press SPD/Hold

Enter the IP address of the STUN server (XXX*XXX*XXX*XXX) and press Enter.

To Configure the AirLive ePhone-1000 Registration Type

At the [protocol settings] prompt, press Enter once

Press Vol. + (the volume up button) multiple times→ [local type] appears

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Press SPD/Hold

• Press “0” to input your telephone number for E.164 to register with the server and press Enter.

• Press “1” and Enter. Continue with step 7 and 8.

To Configure the AirLive ePhone-1000 server account number

At the [protocol settings] prompt press enter multiple times→ [account] appears

Press SPD/Hold→ input server account number (XXX) and then press Enter

To Configure the AirLive ePhone-1000 server Account Password

At the [protocol settings] prompt press Enter multiple times→ [pin] appears

Press SPD/Hold→ Enter the Server Password and press Enter.

To Configure the AirLive ePhone-1000 Registration Port

At the [protocol settings] prompt press Enter multiple times→ [register port] appears

Press SPD/Hold→ Enter the required PORT number for registration (XXXX) and then press Enter.

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Audio Settings To Access the Audio Settings Menu

Press 1, 2, 3, 4, # (Hold the “#” key) [Password]→ Press 1 2 3 4 and then press Enter→ Network Settings

Press 1, 2, 3, 4, # (Hold the “#” key) → Press Vol.+ 3 times→ [Audio Settings] appears.

To Configure the AirLive ePhone-1000 voice compression Codec Type:

At the [audio settings] prompt press Enter once→ [audio type] appears → press SPD/Hold

• Press “0” and Enter to set the Codec to G.729

• Press “1” and Enter to set the Codec to G.7231

• Press “2” and Enter to set the Codec to G.711u

• Press “3” and Enter to set the Codec to G.711a1

• Press “4” and Enter to set to auto

Set the AirLive ePhone-1000 handset and speaker phone volumes

At the [audio settings] prompt press Enter 6 times→ [handset in] appears,

Press SPD/Hold→ enter the volume level of the handset and the speaker phone (the default setting is 7 and 15 is the highest value) and press Enter.

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Other Settings To Access the Other Settings Menu

Press 1, 2, 3, 4, # (Hold the “#” key) → [Password] appears

Press 1, 2, 3, 4 and press Enter→ Network Settings appears →

Press 1, 2, 3, 4, # (Hold the “#” key) →Press Vol.- multiple times→ [other settings] appears

To Change the User Password

At the [other settings] prompt press Enter once→ enter the [password]

Press SPD/Hold→ enter a new password and press Enter.

To Change the Administrator Password

At the [other settings] prompt, press Enter twice→ [super password] appears

Press SPD/Hold

Enter the new password and press Enter.

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Speed Dial Settings To Access the Other Settings Menu

Press 1, 2, 3, 4, # (Hold the “#” key) → [Password] appears

Press 1, 2, 3, 4 and then press Enter→ Network Settings appears

Press 1, 2, 3, 4, # (Hold the “#” key)

Press Vol.- multiple times

Enter the [speed dial setting].

To set a Speed Dial number

At the speed dial settings prompt press Enter once→ [memory1] appears

Press SPD/Hold to select the first speed dial number and press Enter

Press Enter again→ [number1] appears

Press SPD/Hold

Enter the first set of telephone numbers and press Enter.

Repeat step 2 to store more numbers. The AirLive ePhone-1000 can store up to 100 speed dial phone numbers.

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Revert Back to Factory Default

Press 1, 2, 3, 4, # (Hold the “#” key) → [Password] appears

Press 1, 2, 3, 4 and press Enter→ Network Settings appear

Press 1, 2, 3, 4, # (Hold the “#” key) →Press Vol.- multiple times→ [Default Settings] appears

Press Enter→ Are You Sure?

Select Yes and [Default ok] appears on the screen

Press Redial/Mute until [Undo Default Settings] is displayed→ [save settings] is displayed, press Enter

The phone will reboot itself.

Select No to choose not to revert back to factory default.

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Storing Settings

When all settings have been entered to configure the AirLive ePhone-1000 you will want to store them.

Press 1, 2, 3, 4, # (Hold the “#” key) → [Password] appears

Press 1, 2, 3, 4 and press Enter → Network Settings appears

Press 1, 2, 3, 4, # (Hold the “#” key)

Press Vol.- multiple times→ [Store Settings] appears

Press Enter to Store the current system settings:→ [Store First Settings]

Press Enter twice→ [Store Second Settings]

Press Enter multiple times→[Store Third Settings]

Press Enter multiple times→[Store Fourth Settings]

Select the appropriate settings and press Enter to store settings.

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Editing Settings

To change or add settings you have stored you can load and review each of the parameters that have been set and edit them.

Press 1, 2, 3, 4, # (Hold the “#” key) → [Password] appears

Press 1, 2, 3, 4 and press Enter → Network Settings appears

Press 1, 2, 3, 4, # (Hold the “#” key)

Press Vol.- multiple times→ [Load Settings] appears

To edit a specific stored setting of the current configuration

Press Enter→ [Load First Settings] appears

Press Enter again and the last saved setting appears.

Enter a new setting and press Enter to return to the next setting.

Press Enter twice→ [Load Second Settings] appears

Press Enter again and the last saved setting appears.

Enter a new setting and press Enter to return to the next setting.

Press Enter multiple times→[Load Third Settings] appears

Press Enter again and the last saved setting appears.

Enter a new setting and press Enter to return to the next setting.

Press Enter multiple times→[Load Fourth Settings] appears

Press Enter again and the last saved setting appears.

Enter a new setting and press Enter to return to Main menu.

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Saving Settings When all configurations are complete and confirmed:

Press Redial/Mute until [save settings] appears on the screen→ press Enter→ Are You Sure?

Press Enter for Yes and the AirLive ePhone-1000 will reboot and save the new settings.

Press Redial/Mute again for No, to not save settings and return to Keypad settings.

Exit Settings Press Redial/Mute until [Exit] appears on the screen

Press Enter for Yes, the AirLive ePhone-1000 reboots.

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WEB Configuration As an alternate to Keypad configuration, the AirLive ePhone-1000 series VoIP

Phone can also be configured with a web browser. The AirLive ePhone-1000 Web configuration page is accessed by entering an assigned

URL, or by pressing the “IP” button from the VoIP Phone keypad to display the IP address.

Start a Web browser, such as Microsoft’s Internet Explorer (IE) , and enter the AirLive ePhone-1000’s IP address on the web browser Address window.

The AirLive ePhone-1000 login screen is displayed:

The AirLive ePhone-1000 web configuration password comes with two categories: User password and Administrator password.

The default User Password is 1234. The default Administrator Password is 12345678.

Enter one of the passwords and click the “Login” button. The AirLive ePhone-1000 web based configuration page is displayed, as

shown below.

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You can enter all the configuration parameters for the AirLive ePhone-1000 on this web page. Each of the parameters and its options are described in the tables that follow. Enter all of the required parameters and select Save/Reboot

to complete the configuration.

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Network Parameters

Networking Parameter Values Fields Description

iptype

Set how AirLive ePhone-1000 gets relevant network parameters by selecting corresponding item from drop down list. static Select this option to authorize users to manually configure the IP address, subnet mask and router IP. dhcp Select this option to enable the DHCP server to automatically assign all the required network parameters to AirLive ePhone-1000. pppoe Select this option to enable a PPPoE connection. Enter the ppp id and ppp pin with a PPPoE account and Password. The ISP provider will automatically assign all the required IP parameters to A AirLive ePhone-1000.

ppp id With PPPoE or modem selected in the iptype drop down list, enter the user name in this field.

ppp pin With PPPoE or modem selected in the iptype drop down list, enter the password in this field.

local ip With Static selected in the iptype drop down list,, enter the IP address of the AirLive ePhone-1000 in this field.

subnet mask

With Static selected in iptype drop down list, enter the Subnet Mask address of the AirLive ePhone-1000 in this field.

router ip With Static selected in iptype drop down list, enter the router IP address of the AirLive ePhone-1000 in this field.

Dns With Static selected in iptype drop down list, enter the IP address of the DNS server in this field.

dns2 With Static selected in iptype drop down list, enter the IP address of the backup DNS server in this field.

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Protocol Parameters

Protocol Parameter Values Field Description

protocol

The AirLive ePhone-1000 supports H.323 and SIP protocols.

Select one of the phone protocols from the drop down list: H.323: sets the phone use H.323 protocol SIP: sets the phone use SIP protocol

use service

Enable/Disable service by checking/unchecking this box. Services response to different protocols as follows: If using SIP protocol, check this box and enter the service address field with the SIP proxy Server IP address of domain name. If using H.323 protocol , the protocol service refers to the Gatekeeper searching the address. To allow AIRLIVE EPHONE-1000Ss to call each other by an E.164 number: check this option and enter the IP address or domain name of corresponding Gatekeeper into the Service Address field. To make point to point calls to another voice gateway: leave this option unchecked and enter the voice gateway’s IP address in the Service Addr. field. To make calls by dialing IP addresses of other AirLive ePhone-1000 or H.323 devices (such as Netmeeting) in the same network segment, leave this option unchecked and leave the Service Addr. field blank. ※Note: In you are not using Gatekeeper, configure the service port as 1720. Refer to the Service Port configuration for more detailed information.

service type The default service type is common. For other types, select the service type from the drop down list.

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service addr

Enter the IP address or domain name of the server according to the protocol used: H.323 protocol: If the Use Service option is checked, enter the IP address or the domain name address of the gatekeeper. If the Use Service option is not checked, enter the IP address or the domain name address of the voice gateway. SIP protocol: If the Use Service option is checked, enter the IP address or domain name of the SIP Proxy Server in this field.

service id Enter a service ID required by the system.

nat traversal

When using a private IP to traverse the NAT, select one of the conditions from the drop down list: disable When AirLive ePhone-1000 is using public IP, please choose disable. When AirLive ePhone-1000 is using SIP protocol, and using the Outbound Proxy, please choose disable enable . If your AirLive ePhone-1000 is using a private IP, select enable. This automatically checks the Public IP of the NAT router and the nat address will automatically activate. Without a special request, enter the nat address 0.0.0.0 in the nat addr field and configure the port on the NAT router accordingly. stun STUN helps the SIP traverse the NAT and locates a public IP address and the type of NAT service for the AirLive ePhone-1000. If this option is selected, enter the IP address of the STUN server in the nat addr field. When using H.323, select Citron if the service provider did not provide related information

nat addr When nat traversal or stun is enabled, enter the IP address of the NAT Proxy. Otherwise, keep this field as 0.0.0.0.

nat ttl Defines the amount of time, in seconds, a NAT traversal message is sent to the NAT server. The default setting is 30 seconds.

phone number If H.323 or SIP protocol are used, enter the phone number of the AirLive ePhone-1000.

account If H.323 protocol is selected , enter the H323 ID or H.235 account number. If you select a prefix in the use dialplan drop-down menu, enter the IS card number, and “#”.

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For example 14589653185#. If SIP protocol selected, enter the SIP Proxy account number.

pin

If H323 protocol is used to logon the gatekeeper, enter the password or H.235 authentication password. If SIP protocol is used to logon SIP Proxy Server, enter the password into this field. If a prefix is selected in the use dialplan drop-down menu, enter the by ISR card password number, and “#”. For example 3185#.

register port

If H.323 protocol is used, If Gatekeeper is used, the register port works as the gatekeeper’s monitor port. The default value is 1719. If the Gatekeeper is used, the register port works as the end point device or the Gatekeeper’s monitor port. The default value is 1720. If SIP protocol is used, the default setting is 5060.

signal port If H.323 protocol used, this port is mapped to the Q.931 port. Q.931 calls usually use TCP protocol. The value can be set between 1024 and 65535.

control port

If H.323 protocol is used, the control port is the H.245 port using TCP protocol. H.245 protocol defines the call control signal and uses TCP protocol. The value can be set between 1024 and 65535. If MGCP or SIP protocol is used, there is no specific request for this port. You can enter any number. ※If many AirLive ePhone-1000s are active on the NAT at the same time, each AirLive ePhone-1000 cannot be configured to the same port.

register ttl Defines the number of seconds a register message is sent to the server. The default setting is 60.

rtp tos Enter the TOS segment of the IP header used by RTP digital follow. For detailed information refer to IP protocol.

rtp port RTP port is the port transferring and receiving voice flow using UDP protocol. Enter an even number in this field between 1024 and 65535.

local type

When H.323 protocol is used, this parameter refers to how AirLive ePhone-1000 logs in to Gatekeeper or the SIP Proxy server. Enter the following values. Phone number Enter a phone number that corresponds to the E.164 and H.323 ID to login to the Gatekeeper.

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Account Use account authentication to login. Enter the account name and password into the account and pin fields. H.235 account With H.323 protocol used, if the Gatekeeper supports H.235 protocol, please choose this option. Please also fill up the account name and password into the account and pin fields.

call type Select one of the three items in drop-down list: normal, faststart or advanced. advanced is the recommended value.

dtmf The DTMF signal method of transmission. Select control string, inband audio, signal keypad or RFC 2833 from drop-down menu. If extensions cannot be dialed, set the dtmf as inband audio.

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Phone Parameters

Phone Parameter Values Fields Description

use dialplan

The use dialplan parameter sets how the AirLive ePhone-1000 dials up., either by a dial plan or by a dial number. The options below set the dial method. disable Select disable to not use either dial plan or dial number. enable Enables the dialing plan. The dialing plan should combine with the Regional Code and Area Code. Follow the E.164 rules to setup the country code, area code and long distance code. dialnum Enables a dial number. If this option is selected, enter the dial prefix into the dial number field. RTP port: Enter an even number from 1024 to 65535 to designate the RTP port of H.323 protocol. prefix hotline Enables hotline feature. The phone will automatically dial to the destination number typed in this blank space when press Enter (Speaker Phone).

dial number If dialnum is selected, enter the dial prefix into this field. This must correspond to log in server requirements.

dddcode If enable or dialnum is selected , enter an area code meeting E.164 dial rules. For example, LA 626.

iddcode If enable or dialnum is selected, enter a country code meeting E.164 dial rules. For example, Taiwan 886; U.S.A .1.

iddprefix If enable or dialnum is selected, enter an international call prefix according to E.164 dial rules, For example 00.

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dddprefix If enable or dialnum is selected, enter a long distance call prefix according to E.164 dial rules. For example 00.

innerline

Enable/disable multi-settings by selecting disable or enable from the dropdown list. 000 You can save a maximum of 5 settings. disable: disables multi-settings, the phone will call out using the current setting. enable: the designated system places calls switch: enables multi-settings. Enter the prefix switching to backup setting 1 and backup setting2 in the local prefix and nonlocal prefix fields.

local prefix If enable or switch is selected in innerline dropdown list, enter the number switching to a backup setting 1, such as 56.

nonlocal prefix If enable or switch is selected in innerline dropdown list, enter the number switching to a backup setting 2, such as 57.

answer The number of seconds before the phone switches to call auto call forward. Enter a number from 0 to 60. To disable the auto answer function, please set this parameter to 0.

ring type

Set a ring type from the drop-down menu. dtmf 0-9: Set the ring as ordinary rings in different frequencies. not disturb: Sets the phone to no ring. pcmring: Sets the ring to music. user define: Sets to music saved by user

use digitmap Enables/Disables digitmap. forward number Enter a phone number to forward calls to in this field.

fwd poweroff Check this box to forward all calls if the power is off. Enter the forwarding phone number in the forward number field.

fwd noanswer Check this box to forward all calls without replying. Enter the forwarding phone number in the forward number field.

fwd always Check this box to forward all calls. Enter the forwarding phone number in the forward number field..

fwd busy Check this box to forward all calls if busy. Enter the forwarding phone number in the forward number field.

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Audio Parameter Values Fields Description

audio type Select the audio type of the phone by selecting an option from the drop down list. The options are g.711u, g.711a, g.723.1, g.729, g.729a, g.729b and auto.

audio frames Sets the audio frames in the RTP package. If the G723 audio codec used, set it as 1; If the G729 audio code is used, set it as 2.

g.723 high rate If g.723.1 selected in audio type, enable/disable g.723.1 high rate (6.3K) by checking / unchecking this option.

vad Enable/disable VAD (voice activity detection) by checking / unchecking this box.

agc Enable/disable AGC by checking/unchecking this box.

aec Enable/disable VEC by checking/unchecking this box.

handset in Drag the slider to adjust the volume of handset input. Drag it to the left to reduce the volume; drag it to the right to increase the volume. The range is 1 to 15.

handset out Drag the slider to adjust the volume of handset output. Drag it to the left to reduce the volume; drag it to the right to increase the volume. The range is 1 to 26.

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Audio Parameters

audio frames Sets the audio frames in the RTP package. If the G723 audio codec used, set it as 1; If the G729 audio code is used, set it as 2.

g.723 high rate If g.723.1 selected in audio type, enable/disable g.723.1 high rate (6.3K) by checking / unchecking this option.

vad Enable/disable VAD (voice activity detection) by checking / unchecking this box.

agc Enable/disable AGC by checking/unchecking this box.

aec Enable/disable VEC by checking/unchecking this box.

handset in Drag the slider to adjust the volume of handset input. Drag it to the left to reduce the volume; drag it to the right to increase the volume. The range is 1 to 15.

handset out

Drag the slider to adjust the volume of handset output. Drag it to the left to reduce the volume; drag it to the right to increase the volume. The range is 1 to 26.

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Other Parameters

Other Parameter Values Field Description

Password Sets the user’s password. Maximum 16 digits long.

Super password Set the administrator’s password. Maximum 16 digits long

debug

Sets the debug level of the phone. Disable: Disables bug messages Output: Sends operation information, such as register input. to the phone window, Output all: Sends all bug information and data to a test window Remote debug: Saves bug information in SDRAM of AirLive ePhone-1000.No check: Disables checks.

sntp ip IP address of the time server here.

use daylight Enables/Disables daylight savings time by checking /unchecking this option.

upgrade addr Enter the IP address or domain name for the IPS of the FTP server that sends updated program information here.

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Save/Reboot Parameters

After you enter all the configuration values, press Save/Reboot. AirLive ePhone-1000 will save the settings and reboot. If the webpage returns to the

login page, login and configure again. Phone Book

Click on Phone Book to access the AirLive ePhone-1000 phone book page.

You may create a phone book entry by input the necessary information in their corresponding spaces. Click on Save/Back to save your entries. The Speed

dial function will then be activated after you have saved an entry.

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※When operating H.323 Protocol, you may enter the IP address instead of a phone number to create an entry when there is no gatekeeper or a voice

gateway. Please use “*” instead of “.” when inputting an IP address. For example 192.168.1.21 should be entered as 192*168*1*21.

Nat Traversal Function AirLive ePhone-1000 Supports Nat Traversal Functions。 STUN

server address：Enter SIP Server IP address or Domain nat traversal：Select STUN nat addr：Enter STUN server IP address or Domain OutBound Proxy

server address：Enter outbound proxy IP or Domain. Fill-in the port number is the UDP port is not 5060. service id：Enter SIP proxy IP or Domain nat traversal：Select disable

Registration Message When the registration for AirLive ePhone-1000 is successful, Ready for Call will appear on the screen. If the registration is not successful hand Log fail or

Wait Log will appear.

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Using AirLive ePhone-1000

To make a phone call When dialing a call with the AirLive ePhone-1000, press “#” after the phone

number.

Review call record

Press the “Miss” button to review any missed calls. Press “#” to return a

missed call. Press Vol.+ to view the next entry and Press Vol.- to view the previous entry.

Press the “Ans” button on to review any received calls. Press “#” to return a received call. Press Vol.+ to view the next entry and Press Vol.- to view the

previous entry. Press the “Called” button on to review any dialed calls. Press “#” to redial a dialed call. Press Vol. + to view the next entry and Press Vol.- to view the

previous entry.

AirLive ePhone-1000 can store a total of 80 Missed, Received and Dialed call entries. When entries exceed its number, the AirLive ePhone-1000 deletes the oldest entry automatically. Records will be lost during power outage and

reboot.

Speed Dial The Speed Dial feature can only used when entries are stored in the Speed

Dial Settings or in the phone book on web configuration. Operating Instructions

Press the entry number and press SPD/Hold to use the speed dial function.

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Mute Press the “Redial/Mute” button during a conversation to mute the microphone.

Hold Press “SPD/Hold” button during a conversation to hold a call.

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Appendix

This table illustrates the conversion of numbers and symbols with the Keypad Keys

Number key Press once Press twice Press 3 times Press 4 times Press 5 times 1 １ ． ， ？ ∕/！ 2 ２ A/a B/b C/c 【 3 ３ D/d E/e F/ f 】 4 ４ G/g H/h I/i ＊ 5 ５ J/j K/k L/l 6 ６ M/m N/n O/o ＃ 7 ７ P/p Q/q R/r S/s 8 ８ T/t U/u V/v 9 ９ W/w X/x Y/y Z/z * ． # ０ Space ：∕@ ；∕－ ’∕＆ Switch to upper/lower case

H.323 sample web setting When the AirLive ePhone-1000 is operating using H.323 protocol, please change the below parameters. Other settings remain the same.

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（Contact your service provider for detail information）

use service：Please check the box service type：Select common unless specified. service addr： nat tracersal：Select citron unless specified phone number：Enter the phone number provided by the service provider account：Enter your account number provided by the service provider（H.323 ID） pin：Enter pin number provided by the service provider Register port：1719 unless specified. Signal port：1720 unless specified Control port：1722 unless specified Rtp port：1722 unless specified Local type： account is the usual selection. Please select based upon the parameter provided by your service provider

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Frequently Asked Questions

Question Solution

LCD Error Unplug the power supply, wait 5 seconds and then plug the power supply back.

LCD shows Wait Logon or Logon Failed

Check if the RJ-45 cable is connected properly and also confirm to see if the AirLive ePhone-1000 has successfully obtained an IP address. If an IP address is not obtained check to see if there are errors for network and account settings. Contact your service provider to check account setting.

LCD shows Ready for Call, but unable to dial

Call your service provider to check account settings.

Loud echo during conversation

Press Vol.- to decrease handset volume until there is no echo.

Static Check all cables to see if they are connected properly.

Revert to factory default setting

1. Press “1234*”.When “Booting….” Appear on the LED,release the “*” button. 2. When “Page0 running” appears on the LED, release the “*” button and then press “#5*5”. The AirLive ePhone-1000 reboots.

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The AirLive ePhone-1000 Phone Tree Type Menu （administration）

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