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TeleEvo 2006, Moscow, 25 October 2006 1 Phillippa Biggs, Economist, ITU TeleEvo 2006 Radisson SAS Slavyanskaya Hotel Moscow, 25 October 2006 VoIP: Current Trends and Future Evolution

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TeleEvo 2006, Moscow, 25 October 2006 1

Phillippa Biggs, Economist, ITUTeleEvo 2006

Radisson SAS Slavyanskaya HotelMoscow, 25 October 2006

VoIP: Current Trends and

Future Evolution

TeleEvo 2006, Moscow, 25 October 2006 2

Agenda1. Market drivers2. Defining VoIP regulatory treatment3. VoIP market4. Future Evolution5. Conclusions

TeleEvo 2006, Moscow, 25 October 2006 3

Agenda1. Market drivers:

- IP as a key enabler NGN- Development of the broadband market- Price reductions (operators & consumers)

2. Defining VoIP regulatory treatment3. VoIP market4. Future Evolution5. Conclusions

TeleEvo 2006, Moscow, 25 October 2006 4

1. Market drivers: IP as a key enabler

Evolution from multiple separate networks(each optimized for one service) to a

unified IP-based multi-service network

Telephony

Internet

Television

Multimedia Services

Telephony

Internet

Television

IP-based network

Control layer

TeleEvo 2006, Moscow, 25 October 2006 5

IP-enabled Next Generation Networks (NGN)

ITU Workshop “What Rules for IP-enabled NGN?”23-24 March 2006- Policy and regulatory implications- Market developments- Issues surrounding interconnection and universal service

http://http://www.itu.int/osg/spu/ngnwww.itu.int/osg/spu/ngn//

TeleEvo 2006, Moscow, 25 October 2006 6

The transition towards NGNOld World

(PSTN telecom)New World

(IP-based Internet)

Circuit-switched Packet-based, based on IP

Interconnection P2P peering arrangements

Capacity-based – QoS guaranteed Quality of Service (QoS) class (best effort)

Cost orientation, focus on marginal cost Bundled offers: marginal costs near zero

Calling Party Pays (CPP) Unclear… Bill and Keep? (Scott Marcus’background paper and WIK Institute’s workshop on this subject).

Key issues – asymmetric regulation (numbering, universal & emergency service)

Unlicensed bands, spectrum trading, competition policy, emergency service

Network-centric control & intelligence Edge-centric - intelligent nodes at edge

TeleEvo 2006, Moscow, 25 October 2006 7

Forces driving VoIP (cont’d)• Consumers – cheaper, single provider,

simplicity of flat-rate billing.• Operators:- Reduced costs of new & legacy networks- Tapping into growth in new markets;- Alliances with service and content providers, in

new, converged business models- Growth in broadband networks.

TeleEvo 2006, Moscow, 25 October 2006 8

Increasing availability of broadband…Number of countries with broadband

commercially available

81

113133

145

166

020406080

100120140160180

2002 2003 2004 2005 2006Source: ITU World Information Society Report.

Source: ITU

TeleEvo 2006, Moscow, 25 October 2006 9

…At faster speedsGrowth in max. broadband speed available

0

5

10

15

20

25

30

35

40

256

512

768

1024

1280

1536

1792

2048

2304

2560

2816

3072

3328

3584

Mor

e

Speed (kbps)

Num

ber o

f cou

ntrie

s

2003 2005 2006

2005

2003

2006

Source: ITU.

TeleEvo 2006, Moscow, 25 October 2006 10

Growth in broadband in subscribers & share

0

100

200

300

400

500

1995 1997 1999 2001 2003 2005

Internet subscribers worldwide, in millions

Fixed-line narrowband

Fixed-line broadband

Mobile broadband

Source: ITU

TeleEvo 2006, Moscow, 25 October 2006 11

International voice traffic (bn mins)

15.5%13.1%

11.8%7.4%

4.8%1.6%0.2%

0

25

50

75

100

125

150

175

200

1998 1999 2000 2001 2002 2003 2004

VoIP

PSTNAs % of total

Source:ITU.

TeleEvo 2006, Moscow, 25 October 2006 12

Falling price (& revenue?) in int’l voice traffic

323539

4451

5863

35

40

45

50

55

60

1998 1999 2000 2001 2002 2003 2004

Revenue (US$bn)Price per minute (US cents)

Source: ITU World Telecom. IndicatorsDatabase

TeleEvo 2006, Moscow, 25 October 2006 13

Transition to VoIP: incentives for operators

0%

20%

40%

60%

80%

100%

1995 1997 1999 2001 2003 2005

Costs

Competitors

Profits

Incentives in the Development of the Market (figurative)

Time

??

TeleEvo 2006, Moscow, 25 October 2006 14

But beware: price reductions for consumers!

$16.81

$37.44

$60.74

$34.28

$28.20

$12.94

0

10

20

30

40

50

60

70

Cos

t (U

SD)

20032005

mobile basket-12% p.a.

20 hours' Internet access-12.5% p.a.

broadband($/100 kbps)-20% p.a.

Average cost of ICTs worldwide2003-2005

TeleEvo 2006, Moscow, 25 October 2006 15

Incentives with price reductions

0%

20%

40%

60%

80%

100%

1 2 3 4 5 6 7 8 9 10 11Costs

Profits

Incentives II (Taking into account declining costs)

Time

Costs

Competitors

TeleEvo 2006, Moscow, 25 October 2006 16

Agenda1. Market drivers2. Defining VoIP

- ITU work and “working terminology”- Country definitions- Regulatory treatment

3. VoIP market4. Future Evolution5. Conclusions

TeleEvo 2006, Moscow, 25 October 2006 17

2. Defining VoIPITU Internet Report 2001IP TelephonyIP Telephony – carriage of voice over IP-based networks irrespective of ownershipVoice over Internet Protocol (VoIP) – voice traffic carried wholly or partly using IP over broadband networks competing with incumbent operators

TeleEvo 2006, Moscow, 25 October 2006 18

2. Defining VoIP: Country definitionsDefinition Selected countries

QoS, now replaced by Functionality

India, JapanHong Kong

Numbering system Japan, Taiwan-China

Netwk. Architecture Israel, Saudi Arabia

Degree over PSTN& terminals used

Israel, JordanIndia, Japan, Malaysia, Spain

Service Egypt, Barbados, Indonesia, Italy, Jordan, UK, United States.

Users Australia, Chile, Tunisia

TeleEvo 2006, Moscow, 25 October 2006 19

Regulatory status of IP Telephony, 2005

2

7 8

33

10

5

3

2

2

5

7

2

124 6

4

113

3 3 3

11

3

9

0%

20%

40%

60%

80%

100%

Africa Americas Arab States Asia-Pacific Europe/CIS

No policy forIP Telephony

Prohibited

Restricted

PartialCompetition

FullCompetition

Note: Based on responses from 149 economies. “Prohibited” = no service is possible. “Restricted” = only licensed PTOs can offer service. “Partial competition” = non-licensed PTOs may use either IP networks or public Internet. “Full competition” = anyone can use or offer service.Source: ITU World Telecommunication Regulatory Database (2005 questionnaire).

TeleEvo 2006, Moscow, 25 October 2006 20

The spectrum of regulatory treatment of VoIP, 2006

Explicitly legal(57 countries +)

Explicitly banned (at least 23 countries) Yet to be

made legal-“Twilight Zone of regulatory ambiguity”

“If in doubt, hold a Public Consultation”(22 countries

+)

“Under consideration” by gov’t/regulator (30+).

Explicitly deregulated and/or light regulatory touch (19 countries+)

License required(26 countries+)

TeleEvo 2006, Moscow, 25 October 2006 21

& Russia? “Directive on Telematic Service”

Source: http://www.minsvyaz.ru/site.shtml?id=3075

TeleEvo 2006, Moscow, 25 October 2006 22

Agenda1. Market drivers2. Defining VoIP regulatory treatment3. VoIP market

- Subscribers & distribution- The problem of the missing millions- Revenues

4. Future Evolution5. Conclusions

TeleEvo 2006, Moscow, 25 October 2006 23

3. VoIP market - strong growthWorldwide VoIP Subscribers

0

50

100

150

200

250

300

2005 2006 2007 2008 2009 2010 2011

Mill

ions

0

2

4

6

8

10

12

14

16

18VoIP subscribers (millions)VoIP share of total mainline subscribers

Source: IDATE.

TeleEvo 2006, Moscow, 25 October 2006 24

Distribution of VoIP subscribersDistribution of VoIP subscribers, mid-2005

Japan62%

North America

16%

France11%

Germany2%

Norway0%

Neth.1%

Sweden1%Italy

5%

Korea2%

Source: Point Topic.

TeleEvo 2006, Moscow, 25 October 2006 25

But – how to measure the missing millions?Household VoIP in the UK

(1.8 million)

150,000 8%

1.35m 75%

300,000 17%

Skype/Vonage

BT

WanadooOrange

Source: OFCOM

Difficult to estimate!

TeleEvo 2006, Moscow, 25 October 2006 26

Agenda1. Market drivers2. Defining VoIP regulatory treatment3. VoIP market4. Future Evolution

- Market projections- Voice in bundles- The transition to flat-rate pricing

5. Conclusions

TeleEvo 2006, Moscow, 25 October 2006 27

4. Future Evolution: Market projectionsEstimates of international VoIP traffic

05

10152025

3035404550

1996 1999 2002 2005 2008

% o

f tot

al in

t'al m

inut

es

Yankee Gp.

Telegeography /PriMetrica

Tarifica

Delta Three WP

Delta Three White Paper

Analysys

Yankee Gp.

ITUSource: ITU et al.(ITU estimate refers to IP Telephony)

Pink lineTelegeograhy

TeleEvo 2006, Moscow, 25 October 2006 28

Voice included in bundles (UK)

TeleEvo 2006, Moscow, 25 October 2006 29

Shift towards flat-rate pricingEvolution in Pricing Strategy

133145

166

020

406080

100120140

160180

2004 2005 2006

Num

ber

of c

ount

ries

Data TimeBoth Flat-rate

75%68%

81%

Data: billed by data downloaded or time spent online or combination “both”.

Source: ITU

TeleEvo 2006, Moscow, 25 October 2006 30

• VoIP is a growing reality – for operators, consumers and regulators, with strong growth by all metrics.

• Opportunity or threat?• A bit of both!• Despite regulatory uncertainty in many countries, it

may still be best to engage:Operators – early mover advantage; Consumers – benefits in cost reductions;Governments – help shape/develop a stable market, instead of holding it back.

5. Conclusions

TeleEvo 2006, Moscow, 25 October 2006 31

Thank you very much

[email protected]

www.itu.int