voices.com iphone app client user guide (version 1)

Version 1.0

iPhone App Client User Guide

The Official Guide For The Voices.com iPhone App

David CiccarelliChief Executive Officer andCo-Founder of Voices.com

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Service & SupportNorth America 1-888-359-3472

International +1-519-858-5660Email [email protected] http://www.voices.com

Global Headquarters150 Dufferin Ave.

Suite 800 London ON N6A 5N6

This guide will help you to...✓ Learn how to download the app✓ Login to your account or sign up free if you’re new to Voices.com✓ Navigate around the iPhone app

Plus, youʼll learn about amazing features such as...✓ Searching for voice talent✓ Requesting a quote from a voice talent you’re interested in working with✓ Posting a job that’s open to the entire marketplace✓ Making payment in a safe, secure way

Ready? Let’s jump in!

USING THIS GUIDE

How Do I Download and Install The App?It's a simple process to download both free apps and paid apps to your phone. Most people writing directions for "how to download apps to iPhone" assume that you have a username and password. Follow the instructions below for easy downloading.

1. First you will need to create an account on the Apple AppStore website before you can download any apps. Follow the link below to take you to the sign up page.

2. When you sign up, you will need a credit card or payment information, even if you only download this free app, Apple AppStore will still require this information. After you are done with this process, you should have a username (email address) and a password. You will need these to download the apps.

3. From your iPhone, click on the App store button and scroll through to find the Voices.com app. Or, you can just search “Voices.com” in the App store and it will come right up.

4. Select the Voices.com app and hit the "free" button (it's a free app), it will then change the "free" to "install". Click again to install. Here is where you will enter your username and password. You should only have to enter your username once and your iPhone will remember it, but you will need to always enter a password to prevent just anyone from downloading apps to your iPhone.

5. Once your iPhone has started downloading the app, a status bar will show up to indicate how long it will take to download, (approximately 1 minute). Once it is complete, you can access your new app on your iPhone.

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DOWNLOADING THE APP

New Voices.com MembersYou can sign up for a free Voices.com account to get access to all the cool new features of the Voices.com App.

The first step is to select your account type. Are you a talent or client?

A client is a person who is looking to hire a voice talent for a project such as a commercial, narrate a video, provide a voice for a character in a game or record a voicemail message.

A talent is a person who is looking for voice-over work, wants to record a sample of their voice on their iPhone and promote themselves to prospective employers.

To sign up, all you need to do is select a username, password and add your name and email address. That’s it! Once you’ve signed up, you’ll be immediately logged in and can start using the app right away.

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SIGNING UP

Existing Voices.com MembersAlready a Voices.com member? Awesome! All you need to do is login with your existing username and password and you’ll have instant access to your Voices.com account on your iPhone.

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LOGGING IN

Getting a New PasswordIf you forgot your password, that’s OK. Simply click the Forgot Password link on the Voices.com App login screen and you’ll see the option to have your password reset. Just enter your email address and we’ll send you a new password.

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RESETTING YOUR PASSWORD

Searching by Keyword

Searching for voice talent on the iPhone is fun and easy. To get started, tap the Search button in the navigation bar. At the top of the Search screen, you’ll see a search bar where you can search our marketplace of 25,000 voice over talent from around the world. Search by keyword, language, gender, location and more.

Browsing by CategoryAlternatively, if you know the category of audio samples you’d like to listen to, just tap the category icon.

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SEARCHING FOR VOICE TALENT

Seeing The ResultsThe search results show the name of the voice talent as well as a few descriptive words for their voice, commonly referred to as tags. The voice talent’s overall feedback rating will also be presented along with the ability to immediately hear their demo. By clicking the arrow you will also be able to see an expanded view of the selected talent’s profile.

Learning More About a TalentIf you hear a voice talent you might like to work with, tap through the search result to see their complete profile. Each profile is made up of three parts; Bio, Demos, Feedback.

The bio lists all the talent’s biographical information such as their work experience, credits, skills and recording studio set-up.

The demos tab showcases audio samples of the voice talent. Each demo includes a title, description and options to share by email, Facebook or Twitter.

The feedback tab reveals ratings and reviews that the voice talent has received from work they completed through Voices.com.

To move ahead, simply tap the “Request Quote” banner at the top of the profile.

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VIEWING PROFILES

Managing Your Jobs

A Job is a project that requires a voice over recording. Usually dozens of talent will apply for these job postings. Posting a job will allow you to receive MP3 voice-over demos and price quotes from a variety of voice-over professionals. It is quick and easy to do. Our job posting service is free and yields fantastic results.

Posting Your First JobTo post a job, tap the New Job icon which will bring you to the job posting form. Please complete all of the fields. For quoting purposes, our members request that you provide as much information as possible regarding your company, the nature of your project, the length of the script (word count or finished running time), market size and what your company has budgeted for voice-over work. Vocal direction and a sample script are also very helpful. If you do not require a custom read of your script, please note that in the details section of the job posting.

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POSTING A JOB

Changing The InformationYou have the ability to edit your job posting right from within the Voices.com App. In the bottom navigation bar, tap the Jobs button and locate your job. On the Job Details screen, simply touch the Edit icon which will flip you into edit mode. Make your changes, and then click Save.

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EDITING A JOB

How Do I See Responses?

Within your job, you can simply toggle over to the Job Responses screen as represented by the microphone icon. You’ll see the number of responses listed too so you’ll have a quick snapshot of how many people have replied to your job posting.

On the Job Responses screen, you’ll see a list of voice talent including their overall feedback rating, their quote for your project as well as a large audio player. Tap the play button to listen to a sample recording of your script, commonly referred to as an audition. You can see even more details by tapping through to the next screen called the Response Details.

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REVIEWING RESPONSES

Viewing Response DetailsThe Response Details displays a proposal written by the voice talent and some actions that you can take such as “Liking” the talent by touching the thumbs-up icon or deleting the response.

The Voices.com global marketplace is extremely responsive and we’re confident you’ll be impressed with the quality and variety of professionals who reply.

How Do I Hire a Talent on the iPhone?Once you’ve listened to all your auditions and narrowed it down to your favorite talent, you’re ready to award your job. You’ve found the best candidate based upon performance, audio quality and price so you’re ready to move ahead.

On the Job Response Details screen, you’ll see a button labeled “Award Job.” Tap “Award Job” and you’ll see options for placing your order by credit card.

For tight deadlines, it’s recommended that you call our customer service hot-line, toll-free within North America. Friendly customer service representatives are available to take your call, complete the hiring and accept payment by credit card over the phone. A receipt for your payment will be sent to your email address and the project will proceed immediately.

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HIRING A VOICE TALENT

Sending Payments To Voice TalentOn the Payments screen, you’ll see a list of your payments with information such as the job the payment was for, the date you made the payment and the amount.

To see more information related to a payment, tap through to view the Payment Details.

Here you’ll see the payment details. Once you’ve received the completed audio files and you are satisfied with the work, tap “Release Payment” which will notify Voices.com to release the funds from escrow and issue the payment to the voice talent.

That’s it! You’re done.

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MAKING PAYMENT

InboxAccess all your previous messages and communicate with voice talent right from your iPhone. The list of messages in your Inbox is organized by most recent on top and you’ll even see which messages are new as indicated by the blue dot. If you’ve read a message, there will be no blue dot. You may also view your previously sent messages and deleted messages.

Message DetailsSimply tap the subject line to see the full message. On the message details screen, you can:

• Read the entire message• Reply• Mark the message as unread and go

back to it later

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COMMUNICATING WITH TALENT

Rating The Voices.com iPhone App in the App Store

We’d love if you’d be willing to leave a rating and review the app. Here’s how you can help:

1. To rate the app, you’ll first need to open iTunes. In iTunes, search for “Voices.com” to locate the app listing.

2. Scroll down to the Ratings & Reviews section.

3. Click on the small “Write a Review” link.

4. Type out your review and that’s it! Pretty easy.

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RATING THE IPHONE APP

TV COMMERCIALS EXAMPLES

Voices.com was established in 2004 and is now the technology and industry leading website that connects businesses with professional voice talents. Radio and television stations, advertising agencies and Fortune 500 companies rely upon the Voices.com marketplace to search for, audition and hire voice talents with the assistance of our innovative SurePay™ escrow service and our Web application.

The winner of several awards, including the 1to1 Impact Award, Customer Relationship Management Elite Award, and the DigiFest New Voices Award, Voices.com has raised its profile significantly this year ranking on the PROFIT Hot 50 recognizing 534% growth over the past two years. In 2012 Voices.com won “Business of the Year” from the Chamber of Commerce.

Clients include NBC, ESPN, PBS, The History Channel, Reader's Digest, Comcast, Bell Canada, Microsoft, Cisco Systems, ING, Western Union, Ford, GM, Jaguar, Firestone Tires, American Airlines, the US Army, the US Government and thousands more.

ABOUT VOICES.COM

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voices.com iphone app client user guide (version 1)

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