visual tools and innovation games workshop - sp fest chicago - dec 2014
TRANSCRIPT
Visual Tools & Innovation GamesGetting everyone onto the same page
Ruven GotzAvanade
Michelle CaldwellAvanade
Low-tech social network
Draw your AvatarU
Add your name for the Avatar
“Tag” your AvatarDraw your Avatar
“Upload” your Avatar
Low-tech social network
FILL IN YOUR PROFILE on the Yellow Post-it
• Avatar (a picture that represents you)• Your Name• Your job role (IT Pro, BA, PM, etc…)• School• Hobby• Version of SharePoint• Pets
Agenda
Part 1
• Introduction
• Shared Understanding
• Innovation Games & Visual Tools
• Soft Skills
• Requirements Gathering
• Bad Meetings
• Envisioning (Cover Story)
• Mapping
Break
Part 2
• Envisioning (IBIS Mapping)
• Analyze (Sailboat)
• Visual Design
• Wireframing
• Wrap Up
Machiavelli (not exactly )
It must be considered that there is nothing more difficultto carry out nor more doubtful of success nor moredangerous to handle than to initiate a new SharePointproject; for the project team has enemies in all thosewho profit by the old portal, and only lukewarmdefenders in all those who would profit by the newportal; this lukewarmness arising partly from theincredulity of mankind who does not truly believe inanything new until they actually have experience of it.
Egalitarian & Participatory
• Equal Opportunity to
Participate
• Success Depends on
Everyone get Involved
Why they are valuable
• They involve a high level of emotion
• Alternative to traditional meeting format
• Real-time feedback
• Helps you discover the unknown
• Catalyst for consensus building
• Provides structure for Creative Chaos
The object of the game
is to suspend all disbelief and envision a future state that is so stellar that it landed your organization on the cover of a well-known magazine.
Brainstorm: Documenting initial ideas
– this is important!
Wrap Up
At the end of the time period, usually an hour, get the groups to present their cover story, essentially their vision of SharePoint, to the rest of the groups and then discuss.
Game Setup•Cover Story Template
•Post-its
•Pens
• tape
•Facilitator (# depends on size of group
•At least 3 participants
•A Scribe
•Camera (optional)
1st Half Wrap UpDon’t go away, we’ll be back for Part 2
[email protected]/ruveng
@ruveng
@shellecaldwell
What are wicked problems? (recap)
• You don’t really understand the problem until
you’ve developed the solution
• You don’t know when you’ve accomplished your goal
• Solutions are not right or wrong, they are just better
or worse
• Every wicked problem is unique
• Every solution to a wicked problem is a one-shot
operation
• You are dealing with social complexity
Power Dot – Extra Bonus•Give each participant a fixed # of dots (time box the activity)
•Ask each participant to “vote” for their highest priority pains and solutions
•Quickly analyze the results
•Discuss the results as a group
Game Setup•A BOAT !
•Post-its (various colors)
•Pens
• tape
•Facilitator (# depends on size of group
•At least 3 participants
•A Scribe
•Camera (optional)
“Card sorting is a great, reliable, inexpensive method for finding patterns in how users would expect to find content or functionality.”
- Donna Spencer
http://www.amazon.com/Card-Sorting-ebook/dp/B004VFUOL0
Analysis
http://www.boxesandarrows.com/view/analyzing_card_sort_results_with_a_spreadsheet_template
Creating effective scenarios
• You are planning a vacation and you want to know how
much leave you have left
• You need to book travel for work
• You are filling out a request for time off
• You are looking for a contact email/name for the helpdesk
• You have questions about your benefits
Products and Tools Referenced• Mind Manager www.mindjet.com• Xmind www.xmind.net• Balsamiq www.balsamiq.com• UserZoom www.userzoom.com• Optimal Workshop www.optimalworkshop.com• Card sort tools measuringuserexperience.com/CardSorting
• Boxes & Arrows boxesandarrows.com• Gamestorming (book) www.gogamestorm.com• Innovation Games www.innovationgames.com• Dialogue Mapping cognexus.org• Paul Culmsee www.cleverworkarounds.com• Glyma www.glyma.co/
Thank You! Download this deck from:http://www.slideshare.net/marymcaldwell