Visit conference.epcor.org to register!

Don’t let faster and emerging payments and the ever-changing rules and regulatory landscape of the payments industry “roadrunner-over” your organization! Industry leaders are coming right to your backyard to help you face current and upcoming payments challenges head-on.

With more than 30 informative sessions, four learning tracks, a solution-packed exhibit hall, Food-for-Thought open discussion forums, an optional How to Confidently Identify Third-Party Sender Relationships workshop and peer-to-peer networking, EPCOR Payments Conference – Fall 2018 provides a balanced experience to help payments professionals of all backgrounds and skillsets zero in on payments topics such as the impact and opportunities of faster payments, security, strategy, risk management, fraud trends, regulatory considerations, payment initiatives, emerging payments technology and more.

There’s no need to travel far and wide. Join us this October on The Road to Faster Payments in Overland Park, KS for a thought-provoking line-up including:

• Fintechs: Friend or Foe • How Millennials Use Payments • Deposits & Payments – What Could Go Wrong?• Improved Payments Security with Biometrics• Performing an Audit of Your Third-Parties• P2P Debits – Understanding & Avoiding The Risks Around Them• RTP Update: How Banks and Credit Unions are Leveraging RTP to

Better Serve Their Customers• Women in Banking – Advancing Your Career

Don’t be left in the dust! Join over 500 of your peers on The Road to Faster Payments!

Beep! Beep! Join us on... The Road to Faster Payments

“Had a great time! I will be back next year!” – Brea George, Kaw Valley Bank

New in 2018! Even more concurrent sessions, with select sessions offered twice so you don’t have to make those difficult choices!

Register online at www.epcor.org

Registration Fee:

$500 Member or 20 Education Club Points

$1,000 Non-Member

Optional Pre-Conference Workshop Fee:

$100 Conference Attendee or 4 Education Club Points

$200 Member, Non-Conference Attendee

Save 10% with our AAP/APRP/NCP Discount!Save 20% with our Education Club!

SHERATON OVERLAND PARK HOTEL

OCT 24 – 26, 2018

Women Empowering Everyone!Check out our two special General Sessions on day two of the conference specifically designed to empower payments professionals of all walks of life to take the industry by storm and advance their careers. Hear lessons learned and tips from senior level executives including American Banker’s Community Banker of the Year, Jill Castilla, President & CEO, Citizens Bank of Edmond.

Make EPCOR Payments Conference – Fall 2018 your conference by building a custom educational experience tailored to your needs, attending four general sessions and choosing from 28 concurrent sessions in four different learning tracks. Create your own schedule and change tracks or sessions any time you want. Each track has been color coded so you can easily identify the ones you want to follow. View full session descriptions online.

OPTIONAL PRE-CONFERENCE WORKSHOP

RISK MANAGEMENT/SECURITY/FRAUD

GENERAL SESSION

ATTENDEE’S CHOICE

TRADITIONAL PAYMENTS

EMERGING PAYMENTS & TECHNOLOGY

DAY 1 • Wednesday, October 24

DAY 2 • Thursday, October 25

9:00 am – 11:00 am

How to Confidently Identify Your Third-Party Sender Relationships | Pre-Conference Workshop*

Shelly Sipple, AAP, APRP, EPCOR; Karen Sylvester, AAP, CAMS, CRCM, NCP, EPCOR

8:30 am – 9:40 am

Women in Banking: How To Advance Your Career | General Session

Moderator: Wendy Wishon, AAP, NCP, EPCOR. Panelists: Debbie Housh, AAP, CTP, Commerce Bank; Denise DeRousse, AAP, CTP, Reliance Bank; Paula Barrington, BOK Financial; Kathy McKinnon, CCUFC, SIUE Credit Union

5:20 pm Gala Reception

1:30 pm – 2:30 pm

Faster Payments – Impacts and OpportunitiesGeneral Session

Moderator: Brian Guess, AAP, KeyBank. Panelists: Jane Larimer, NACHA; Keith Gray, The Clearing House; Tristan Thompson, UMB

1:15 pm – 1:30 pm Opening Comments Ann-Marie Bartels, AAP, CEO, EPCOR and Greg

Nickle, EVP, Commerce Bank, EPCOR Chairman

2:40 pm – 3:40 pm

How to Perform a Third-Party Sender Audit Traditional Payments

Fred Laing II, AAP, CTP, NCP, UMACHA; Mary Gilmeister, AAP, NCP, WACHA

Deposits & Payments – What Could Go Wrong?Risk Management/Security/Fraud

Paul Carrubba, Esq.; Scott Jones, Esq., Adams & Reese LLP

Millennials & Payments | Attendee’s Choice Jen Kirk, AAP, EPCOR; Panelists TBA

Payments Laundering: Become an Expert Emerging Payments

Jane Hennessy, G2 Web Services

4:15 pm – 5:15 pm

How to Perform a Third-Party Sender Audit Traditional Payments

Fred Laing II, AAP, CTP, NCP, UMACHA; Mary Gilmeister, AAP, NCP, WACHA

Deposits & Payments – What Could Go Wrong?Risk Management/Security/Fraud

Paul Carrubba, Esq.; Scott Jones, Esq., Adams & Reese LLP

Millennials & Payments | Attendee’s Choice Jen Kirk, AAP, EPCOR; Panelists TBA

Fintechs: Friend or Foe? | Emerging Payments Tanna Faulkner, Data Center Inc.; Beth Cronenweth, AAP, CCM, Huntington National Bank

9:45 am – 10:15 am

ACH Alert | Vendor ShowcaseCentrix Solutions | Vendor ShowcaseThe Clearing House | Vendor ShowcaseAffirmative Technologies | Vendor Showcase

Customize Your Learning Experience

*Additional fee to attend.

Food-For-Thought Open Discussion ForumsWednesday, October 24 • 9 a.m. and 10 a.m.Not going to the pre-conference workshop? No problem—we have an option for you! Make the most of your pre-conference time by joining your peers for coffee, refreshments and a casual conversation surrounding topics impacting your organization.

DAY 3 • Friday, October 26

DAY 2 • Thursday, October 25 continued...

10:25 am – 11:25 am Hot Topics in Fraud | General Session David Lott, Jessica Washington, AAP; Douglas

King, Federal Reserve Bank of Atlanta

3:30 pm – 4:45 pm

Change the Story: Making Technology & Social Media Work at Your Bank | General Session

Jill Castilla, Citizens Bank of Edmond

11:30 am – 12:45 pm

Recognition & Awards LuncheonAll conference attendees are invited to join us for a special lunch celebrating attending AAPs and NCPs, and announcing our EPCOR Payment Systems Award winners.

Federal Reserve Next Steps to Faster PaymentsErik Van Bramer, Federal Reserve Banks of Chicago

8:00 am – 9:00 am

What You Gonna Do When NACHA Calls on You? | Traditional Payments

Shelly Sipple, AAP, APRP, EPCOR; Chris Barthel, AAP, Lake City Bank

The Right to be Forgotten: Insurance Trends in the Wake of the Shifting Cyber Regulatory Landscape | Risk Management/Security/Fraud

Emily Short, Lockton Insurance

Improved Payments Security with Biometrics Attendee’s Choice

David Lott, Federal Reserve Bank

Harvesting Innovation: How to Create New Efficiencies and New Fee Income in the Digital World | Emerging Payments

Jeremy Joseph, eZforex; Mike Richert, Juniper Payments

9:10 am – 10:10 am

The Silver Lining of an Audit: How to Learn from Mistakes and Improve Your Payments Operations | Traditional Payments

Jennifer Kline, AAP, APRP, NCP, EPCOR; Panelists: Vicki Englert, Spring Valley Bank & Trust Company; Kim Ganus, AAP, Mabrey Bank; Jason West, AAP, Fidelity Ban

Operations Watch DogsRisk Management/Security/Fraud

Karen Sylvester, AAP, CAMS, CRCM, NCP, EPCOR

Altered Check & Forgery Returns Attendee’s Choice

Marcy Cauthon, AAP, APRP, NCP, EPCOR

P2P & RTP - Understanding Opportunities and Avoiding Risks | Emerging Payments

Keith Riddle, Corporate One Federal Credit Union

10:25 am – 11:25 am

Talk to the Regulators | Traditional PaymentsModerator: Karen Sylvester, AAP, CAMS, CRCM, NCP, EPCOR. Panelists: Connie Treadway, Federal Reserve Bank of Kansas City; Karen Taney, NCUA

Altered Check & Forgery ReturnsRisk Management/Security/Fraud

Marcy Cauthon, AAP, APRP, NCP, EPCOR

How to Manage Your Third-Party Relationships Attendee’s Choice

Larry Matteson, AAP, APRP, CCM, EPCOR; Mike Fennell, AAP, Evolve Bank & Trust

RTP Update: How Banks and CUs are Leveraging RTP to Better Serve Their CustomersEmerging Payments

Keith Gray, The Clearing House

12:50 pm – 1:50 pm

What’s Been Adjusted With Fed Adjustments? Traditional Payments

Becky Frasier, Federal Reserve Bank of Atlanta

Rookie Season: First-year Lessons from Two Payments Operations ManagersRisk Management/Security/Fraud

Moderator: Brian Laverdure, AAP, EPCOR. Panelists: Brian Weide, AAP, CTP, Crossfirst Bank; Angela Waters, AAP, Commerce Bank

Improved Payments Security with Biometrics Attendee’s Choice

David Lott, Federal Reserve Bank

Fintechs: Friend or Foe? | Emerging Payments Tanna Faulkner, Data Center Inc.; Beth Cronenweth, AAP, CCM, Huntington National Bank

2:00 pm – 3:00 pm

What the Escheat? – All You Need to Know About Unclaimed Property! Traditional Payments

Dana Terry, Georgeson; Mary Gilmeister, AAP, NCP, WACHA

Rookie Season: First-year Lessons from Two Payments Operations ManagersRisk Management/Security/Fraud

Moderator: Brian Laverdure, AAP, EPCOR. Panelists: Brian Weide, AAP, CTP, Crossfirst Bank; Angela Waters, Commerce Bank

P2P & RTP - Understanding Opportunities and Avoiding Risks | Attendee’s Choice

Keith Riddle, Corporate One Federal Credit Union

RTP Update: How Banks and CUs are Leveraging RTP to Better Serve Their Customers Emerging Payments

Keith Gray, The Clearing House

Denise DeRousse, AAP, CTPReliance Bank

Keynote Session

General SessionsFaster Payments – Impacts & Opportunities Moderator: Brian Guess, AAP, KeyBank Panelists: Jane Larimer, NACHA; Keith Gray, The Clearing House; Tristan Thompson, UMBWhat impacts and opportunities of faster payments should your organization be considering? Hear from a panel of payments experts and industry stakeholders as they discuss faster payments and the other payment acceleration options currently in the spotlight. Now that faster payments are a reality, what are we doing and what does the future hold?

Women in Banking - Advancing Your Career Moderator: Wendy Wishon, AAP, NCP, EPCORPanelists: Debbie Housh, AAP, CTP, Commerce Bank; Denise DeRousse, AAP, CTP, Reliance Bank; Paula Barrington, BOK Financial There is a nationwide movement of empowerment that is sending ripples and affecting industries of all kinds. Hear from several senior executives who have advanced their careers as they share lessons learned, how they moved forward in their careers and advice for conference attendees, regardless of gender.

Hot Topics in Fraud David Lott, Jessica Washington, AAP; Douglas King, Federal Reserve Bank of AtlantaCriminals shift their attacks from one form of payments fraud to another based on increased defenses and easier opportunities. Join us as a panel of three payment risk experts from the Federal Reserve Bank of Atlanta lead a discussion about the most prevalent form of fraud attacks. The use of social engineering by fraudsters will be reviewed as well as card not present fraud, ATM attacks and elder financial exploitation among others. Audience participation is strongly encouraged.

Change the Story: Making Technology & Social Media Work at Your Bank Jill Castilla, Citizens Bank of Edmond Social media is not a fad and the banking industry has caught on to that fact. What’s next? Find out how social bank culture has transformed a $250-million asset community bank in Edmond, OK. Not only is social media deeply integrated into Citizens Bank of Edmond, it’s a key component that reaches into every part of the bank. Whether it’s cash mobbing a small business or running a popular downtown event, Heard on Hurd, using social media is second nature and a key conductor in communicating the message to an audience. Learn more about how the physical and digital feed seamlessly into each other in an integrated marketing approach.

Learn from the Best in the Payments Industry

Jane LarimerNACHA

Tristan ThompsonUMB

Jessica Washington, AAPFederal Reserve Bank

of Atlanta

David LottFederal Reserve Bank

of Atlanta

Keith GrayThe Clearing House

Jill CastillaCitizens Bank of Edmond

Brian Guess, AAPKeyBank

Debbie Housh, AAP, CTPCommerce Bank

Douglas KingFederal Reserve Bank

of Atlanta

ABOUTThe mission of EPCOR is to provide our members with the knowledge, support and industry representation necessary to succeed in the ever-evolving electronic payments business.

EPCOR, as a Direct Member of NACHA, is a specially recognized and licensed provider of ACH education, publications and support.

Hotel Information

Registration

Dress Code

Continuing Education Credits

The registration fee for EPCOR Payments Conference – Fall 2018 is $500 or 20 Education Club points for EPCOR members and $1,000 for non-members. The fee includes two breakfasts, one luncheon, one reception, all refreshment breaks and all conference materials.

Members can save on conference registration by utilizing the EPCOR Education Club. Save $50 on conference registration with our Bronze Club or save $150 on conference registration for two staff members with the Silver Club. Details on the Education Club can be found under the Education navigation tab of www.epcor.org.

Dressing for success never goes out of style, but business casual is certainly appropriate so please make yourself comfortable. Remember that the room temperatures may be difficult to regulate; we recommend that you bring a sweater or jacket for ideal comfort.

Sheraton Overland Park Hotel 6100 College BlvdOverland Park, Kansas 66211Phone: 913-234-2100

A special conference rate of $176 plus tax has been negotiated for conference attendees. To make a reservation, call 913.234.2100 and mention you are attending EPCOR Payments Conference – Fall 2018, or reserve your room online at: https://goo.gl/iZP5W6

Earn a minimum of 14.5 AAP continuing education credits for EPCOR Payments Conference – Fall 2018. Sessions may also be available for CTP/CCM, CRCM, CPA and NCP credits.

Special Thanks

PLATINUM SPONSOR

SILVER SPONSOR

LUNCHEON CO-SPONSOR

EXHIBITORS

Sponsor and Exhibitor Opportunities Are Still AvailableIf you would like to be a sponsor and/or an exhibitor, please use the link below to download the vendor packet.

www.epcor.org/docs/2018-epcor-exhibit-sponsor-prospectus.pdf

How to Confidently Identify Your Third-Party Sender RelationshipsShelly Sipple, AAP, APRP, EPCOR; Karen Sylvester, AAP, CAMS, CRCM, NCP, EPCOR The implementation of the Third-Party Sender Registration Rule has brought to light the question for many ODFIs of “do we have a Third-Party Sender relationship?” Get useful answers during this interactive workshop where you’ll examine the difference between Third-Party Senders and Third-Party Service Providers and learn how you can properly identify Third-Party Sender relationships at your financial institution. Together we will walk through scenarios to determine how to apply the new Third-Party Sender Registration Rule and provide required information to NACHA.

Optional Pre-Conference Workshop*Additional fee to attend. See below for details.

Visit conference.epcor.org to register!

*Pre-Conference Workshop Fee:$100 Conference Attendee or 4 Education Club Points

$200 Member, Non-Conference Attendee

Workshop will take place on Wednesday, October 24 from 9:00 a.m. – 11:00 a.m.

Access the conference agenda, speaker bios, detailed session descriptions, travel information and more in our events app!

You will receive an email with a password and instructions to help you download the app from your device’s app store and access the event within the app.

Enhance yourconference experience

“EPCOR always hosts an incredible conference. This year was no different. Focusing on faster payments is key in today’s payments landscape!”

—Sharon Freeman, AAP, CBMA, Macon-Atlanta State Bank