virtusa-healthcare-infographic
TRANSCRIPT
www.virtusa.com
INTENSIFYING COMPETITIONAggressive expansion of non-traditional players is changing market dynamics, pricing and business models
DIGITAL CONVERGENCEMobile health and BYOD, Telemedicine,Big Data Analytics, Cloud migrations
HEALTHCARE GOING RETAILConsumers with abundant choice exerting greater control and demanding more value
SWEEPING REGULATORY CHANGESThe Affordable Care Act, HIPAA, Meaningful use, ICD-10
GROWING BUSINESS CHALLENGESContaining costs, Sustaining growth, Bending themedical cost curve, Building value basedreimbursement models
KEY DRIVERS IN THE HEALTHCARE MARKETPLACE
HEALTHCARE TRANSFORMATION SOLUTIONS
30%
CUSTOMER EXPERIENCE MANAGEMENTLeverage new interaction channels to better engage the end consumer
CLOUDProprietary cloud Migration Factory approach that lowers TCO and improves business capability
MOBILITYEnable enterprises to implement a mobile first digital journey
GAMIFICATIONLeverage game mechanics to increase productivity and improve business outcomes
ANALYTICSUse the right data to drive the right outcomes
Enhanced Customer Experience
Seamless Retail Experiences
Improve Quality, Reduce Costs
Innovate to Sustain Growth
HERE’S WHAT WE OFFERWE CAN HELP
PRODUCTS AND BENEFITS TRANSFORMATION
CONTACT CENTER TRANSFORMATION
HEALTHCARE TRANSFORMATIONAL SOLUTIONSto enable enhanced retail experiences
DIGITAL ENABLEMENT SOLUTIONSto provide millennial solutions backed by global best practices
We deliver high impact solutions and industry leading capabilities to help healthcare organizations transform their business operations and prepare
for the retail shift within the industry
decrease in product time to market
STRATEGIC SOURCING SERVICESto improve business and reduce costs
DIGITAL ENABLEMENT SOLUTIONS
Our team enables healthcare organizations to solve their current business problems through innovative and millennial solutions built by our globally
established technology practices
80% reduction in Call Wrap-Up Time
25% decrease in incorrect claims payments & overturned appeals 30% decrease in
average call handling time
VALUE BASED PAYMENT TRANSFORMATION
BILLING AND PAYMENTS TRANSFORMATION
Innovative Fee-For-Value Pricing capabilities
Automation of complex regulatory billing requirements for groups and individuals
50% efficiency improvement in the setup of new benefit designs
Outgoing Payments solutions handling subsidies and online payments
INFRASTRUCTURE MANAGEMENT
INDEPENDENT SOFTWARE QUALITY
10% elimination of wasted QA effort
20% reduction in test automation effort
APPLICATION RATIONALIZATION
APPLICATION MAINTENANCE
Reduce Apps portfolio footprint by atleast over 3 years
Over a decade of domain expertise helping clients solve their most complex challenges
Deep expertise in servicing large national and regional health plans, healthcare software vendors and healthcare services providers
Awards and accolades for our innovations & delivery excellence
Frost & Sullivan’s 2014 Global SystemIntegration in Healthcare Product Line Strategy Leadership Award
STRATEGIC SOURCING SERVICES
We help healthcare organizations become leaner and more agile by managing critical applications and optimizing the ROI on their infrastructure
through a focused set of outsourcing services to improve business outcomes and reduce costs
WE KNOW HEALTHCARE
20-25%
Reduce migration issues and re-work by20-25%
Reduce operations cost by due to rationalization8-10%
Improve efficiencies by over 3 years35-40%
Reduce maintenance costs by over 3 years35%
Reduce operations cost byon an offshore based service25-40%
Named ‘Major Contender’ in Everest Group’s PEAK Matrix 2014
To read more on our healthcare offerings, please click Here
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