www.virtusa.com

INTENSIFYING COMPETITIONAggressive expansion of non-traditional players is changing market dynamics, pricing and business models

DIGITAL CONVERGENCEMobile health and BYOD, Telemedicine,Big Data Analytics, Cloud migrations

HEALTHCARE GOING RETAILConsumers with abundant choice exerting greater control and demanding more value

SWEEPING REGULATORY CHANGESThe Affordable Care Act, HIPAA, Meaningful use, ICD-10

GROWING BUSINESS CHALLENGESContaining costs, Sustaining growth, Bending themedical cost curve, Building value basedreimbursement models

KEY DRIVERS IN THE HEALTHCARE MARKETPLACE

HEALTHCARE TRANSFORMATION SOLUTIONS

30%

CUSTOMER EXPERIENCE MANAGEMENTLeverage new interaction channels to better engage the end consumer

CLOUDProprietary cloud Migration Factory approach that lowers TCO and improves business capability

MOBILITYEnable enterprises to implement a mobile first digital journey

GAMIFICATIONLeverage game mechanics to increase productivity and improve business outcomes

ANALYTICSUse the right data to drive the right outcomes

Enhanced Customer Experience

Seamless Retail Experiences

Improve Quality, Reduce Costs

Innovate to Sustain Growth

HERE’S WHAT WE OFFERWE CAN HELP

PRODUCTS AND BENEFITS TRANSFORMATION

CONTACT CENTER TRANSFORMATION

HEALTHCARE TRANSFORMATIONAL SOLUTIONSto enable enhanced retail experiences

DIGITAL ENABLEMENT SOLUTIONSto provide millennial solutions backed by global best practices

We deliver high impact solutions and industry leading capabilities to help healthcare organizations transform their business operations and prepare

for the retail shift within the industry

decrease in product time to market

STRATEGIC SOURCING SERVICESto improve business and reduce costs

DIGITAL ENABLEMENT SOLUTIONS

Our team enables healthcare organizations to solve their current business problems through innovative and millennial solutions built by our globally

established technology practices

80% reduction in Call Wrap-Up Time

25% decrease in incorrect claims payments & overturned appeals 30% decrease in

average call handling time

VALUE BASED PAYMENT TRANSFORMATION

BILLING AND PAYMENTS TRANSFORMATION

Innovative Fee-For-Value Pricing capabilities

Automation of complex regulatory billing requirements for groups and individuals

50% efficiency improvement in the setup of new benefit designs

Outgoing Payments solutions handling subsidies and online payments

INFRASTRUCTURE MANAGEMENT

INDEPENDENT SOFTWARE QUALITY

10% elimination of wasted QA effort

20% reduction in test automation effort

APPLICATION RATIONALIZATION

APPLICATION MAINTENANCE

Reduce Apps portfolio footprint by atleast over 3 years

Over a decade of domain expertise helping clients solve their most complex challenges

Deep expertise in servicing large national and regional health plans, healthcare software vendors and healthcare services providers

Awards and accolades for our innovations & delivery excellence

Frost & Sullivan’s 2014 Global SystemIntegration in Healthcare Product Line Strategy Leadership Award

STRATEGIC SOURCING SERVICES

We help healthcare organizations become leaner and more agile by managing critical applications and optimizing the ROI on their infrastructure

through a focused set of outsourcing services to improve business outcomes and reduce costs

WE KNOW HEALTHCARE

20-25%

Reduce migration issues and re-work by20-25%

Reduce operations cost by due to rationalization8-10%

Improve efficiencies by over 3 years35-40%

Reduce maintenance costs by over 3 years35%

Reduce operations cost byon an offshore based service25-40%

Named ‘Major Contender’ in Everest Group’s PEAK Matrix 2014

To read more on our healthcare offerings, please click Here

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