Speech by Vice Minister Tran Anh Tuan

Speech by Vice Minister Tran Anh TuanCo-chair Discussion session regarding E-Government

His Excellencies, Ladies and gentlemen, As you already know, public administration reform is an area attracting much attention of most countries in the world today.Many countries consider public administrative reform an important factor to promote social economic development, and through public administration reforms, effectiveness and efficiency of the State and social economic development capacity of the country are enhanced.One of general trend of public administration reform in the region and the world is geared towards building a compact administration that operates flexibly, dynamically, efficiently, and provide the best service for society, meet the requirements of integration and globalization. The application of modern science and technology achievement, and information technology to administrative activities contributes significantly to improve the effectiveness of civil service and build up one small/lean government, a big society.Ladies and Gentlemen,Information and communication technology (ICT) plays an increasingly important role in the daily lives of people.Government organization is not outside the influence of ICT nowadays.The application of ICT contributes to the delivery of public services to citizens and enterprises more effectively.Because of different concepts, it can be understood in a simple way that e-government is the application of information technology and communication to renew working methods of government agencies which make the operation more effectively, efficiently and transparently, providing information and service better and faster to citizens, businesses and organizations;and creating favorable conditions for people to perform their democratic rights to participate in state management.There are 4 types of e-government transactions as follows:(1)Government to citizens (G2C Government to citizens).(2)Government to business (G2B - Government to Bussiness).(3)Government to employees (G2E - Government to Employee).(4)Government to government (G2G - Government to Government).Papers and comments at the conference show that the efforts and success in the exploitation of information technology to improve effectiveness of the Government, changing traditional public administration to a modern public administration with the renewal of operational methods. Some lessons drawn by many countries as follows:- To apply e-Government, its essential to have a vision, aims and short term and long term plans.- E-government is an integrated government (integrated Government) - that is required to ensure that information is shared comprehensively and fully between Ministries, sectors, and agencies of the Government.- It should have the support and high commitment of senior political leaders in the development of e-Government. Ensuring long-term financial resources, human resources and technical expertise in designing, developing and implementing e-Government projects.- It needs dedicated organizations to manage and operate the strategic plans.- Developing e-government must focuses must aim at focusing on users, it means that structure of Government must be adjusted towards providing services under the needs of citizens in a simple and effective way.- Developing partnerships with the private sector in the implementation of e-Government projects.- Training and fostering knowledge and skills in communication technology is an important factor.- Information technology managers (IT managers) and qualified IT staffs play a key role in the development of information technologies of e-Government.Ladies and Gentlemen,Application of e-Government will bring back significant benefits in economic.Moreover, in terms of social and political fields, the effectiveness of e-Government also contributes to building trust, promoting transparency and the participation of community.Vietnam public administration reform Administrative reform currently identifies that application of IT, e-Government is an important target to modernize Public administration. In recent years, Government has implemented of the scheme to accelerate the application of information technology in public administrations, creating new working methods, improving work performance of civil servants; developing information infrastructure for computerization of the state administration. Electronic information system of government has already completed including integrated data center of Ministries, sectors and provinces, local area network (LAN) of each agency, the wide area network linking information system of ministries, sectors and provinces.Electronic information system was brought into operation with basic service such as email, application software to computerize the management of public administration, providing online public services degree 2, 3 4 for people, organizations and businesses. Ministries, sectors and localities have actively implemented the application of information technology in their operation;. Therefore, it creates an innovation in operating and directing way. Online meetings, online exchange between the Government and localities, between administrative agencies at the same level, between administrative agencies and organizations, businesses and citizens timely resolve obstacles and difficulties of people and businesses and contribute to improving the investment and business environment .New points in public administration reform in Vietnam currently is the system of public administration reform goals in each area has been quantified by using specific target system.Public administration reform pay attention to people in monitoring, evaluating, and ensuring the results of public administration reform meeting the needs of social economic development and the expectation of people and organizations on a further professional, dynamic, transparent and efficient public administration. Tools for monitoring, evaluating public administration reform are developed and implemented to assess specifically, objectively the achievement in public administration reform. The implementation of modern one- stop shop contributes to make the activities of administrative agencies more efficiently, transparently, improve quality of service, reduce the cost of implementing administrative procedures and prevent corruption, build trust for the people. Vietnam continues to enhance the application of information technology, step by step of setting up e-Government.This is an important goal of modernizing public administration reform. The successful implementation of this objective will support solving other tasks of public administration reform. In order to improve the quality of services for people, and businesses, Vietnam continues to promote the delivery ofonline public services;publishing list of public services on Government networks;unanimously using electronic forms to meet the requirements of public administration reform of procedures.Ladies and Gentlemen,The application of information technology in the management of state agencies associating with public administration reform not only contribute to improving the work performance of government and authority at all levels, but also help people, organizations and businesses in working with state agencies more conveniently, economically and efficiently.Therefore, the lessons sharing today will be very useful to the government, the state agencies to research, apply and implement under the appropriate roadmap to each country. I wish manager continue focus on the main contents as follows:- Sharing experiences in developing e-Government in each country in which clarifies the goals of e-government, interaction between e-government and public administration reform; principles identifying cooperation between Government and private sector,..- Analyzing challenges in building e-government, such as: setting up an appropriate legal framework; strategic planning and developing policy on e-government;investment budget and socialization of public services;synchronizing information technology infrastructure, application of information technology level;security, and protection of privacy; - Proposing solutions to implement e-government in the near future including the approach to e-Government, vision and strategic national framework of electronic strategies, infrastructure, e-Government and suitable software structure, people training; social media for e-Government;electronic commerce development...Thank you for listening.Once again wish you health and wish our conference a great success.11