vietnam posts and telecommunications group (vnpt) vnpt have: nearly 90.000 employees: 35% are...
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VIETNAM POSTS AND TELECOMMUNICATIONS VIETNAM POSTS AND TELECOMMUNICATIONS GROUP (VNPT)GROUP (VNPT)
VNPT have:
Nearly 90.000 employees: 35% are university degrees and above
75 member companies
12 independent accounting companies
72 joint venture and joint stock companies
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VNPT market share in VietnamVNPT market share in Vietnam
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VNPT’s ServicesVNPT’s Services
Fixed telephone
Traditional mobile service: voice, SMS, MMS,…
3G Services: Mobile Internet, Mobile Camera, Mobile TV, …
NGN Services: video conferencing, VPN, Telepresense, MyTV (IPTV)…
Internet Services
IT Services
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International CoorperationInternational Coorperation
More than 300 big partners all over the world
GSM roaming with nearly 200 countries and territories all over the world
Member of:International Telecommunication Union ( ITU)
Asia-Pacific Telecommunity (APT)
Universal Postal Union (UPU)
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VNPT’s vision about e-GovernmentVNPT’s vision about e-Government
VNPT’s activities is similar to a government, moving to a “online”, “electronic” corporation will improve company’s effectiveness
The mutual relationship between organization model, business processes and new technologies: like e-Gov, making a “electronic” company is not only deploying softwares or hardwares, but also an innovation in technologies, business processes and organization
Business Process
IT System
Organization
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E-VNPT’s ArchitectureE-VNPT’s Architecture
VRS AIS
DatawarehouseDatawarehouse ApplicationsApplications
Portal’s VNPTPortal’s VNPT
Access DevicesAccess Devices
Users & CustomersUsers & Customers
Lương ERPTài liệu điện tửTài liệu điện tử
Hà NộiHà Nội
Đà NẵngĐà Nẵng
Nhật BảnNhật Bản
Email BI BSS
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VNPT IT next goalsVNPT IT next goals
Deploy the specialist Digital Signature Service for management and administration in VNPT
Reduce 70% paper-based administration tasks by bringing tasks online and applying digital signature, moving to a paper-less office
Integrate applications (Email, Administration Information System, VNPT Report System…) to VNPT’s Portal
Building master plan to deploy ERP
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ChallengesChallenges
Users’ and Leader’ behaviors and minds: changes of working behaviors will lead to negative, passive reactions of users, changing users’ minds and behaviors is a difficult but must-do task
How to improve, reengineering business processes and organization model
Customization of software solutions to fit business and organization model desires is difficult
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VNPT’s PortalVNPT’s Portal
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Portlet VRSPortlet VRS
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Bussiness Process Management- BPMBussiness Process Management- BPM
Cập nhật tên Lãnh đạo xử lý
Ký ban hành
Công văn trình ký Lãnh đạo Tập đoàn
- Lấy số ký hiệu CV- Chuyển trạng thái CV thành đã ký- Tự động gửi SMS báo đã ký cho Trưởng đơn vị, chuyên viên soạn thảo- Phát hành CV giấy
- Nhập ý kiến chỉ đạo- Chuyển công văn trên mạng- Tự động gửi SMS nhắc việc cho Trưởng đơn vị
Yêu cầu sửa, cho ý kiến chỉ đạo
- Lấy số ký hiệu CVăn- Chuyển trạng thái CVăn về đã ký- Cập nhật nội dung file gắn kèm- Phát hành công văn trên
mạng (1h)
Thư ký Lãnh đạo (1h)
Lãnh đạo Tập đoàn (1 ngày)
Văn thư Văn phòng (30’)
Văn thư tại ĐVị (30’)
Trưởng ĐVị (1 ngày)
Trưởng phòng
Cập nhật thông tin chung CV trình ký, gắn
file
Sửa công văn trình ký, gắn
file
Chuyên viên soạn thảo Chuyên viên soạn thảo
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