version 2.0 infrastructure sustainability council of
TRANSCRIPT
ISv2.0 Technical Manual
Design and As Built rating
© 2018 Infrastructure Sustainability Council of Australia (ISCA)
Version 2.0
July 2018
The information contained in this publication has been compiled in good faith, exercising all due care and attention.
No representation is made about the accuracy, completeness or suitability of the information in this publication for
any particular purpose. ISCA shall not be liable for any damage which may occur to any person or organisation
taking action or not on the basis of this publication. Readers should seek appropriate advice when applying the
information to their specific needs.
ISCA and IS are registered trademarks of the Infrastructure Sustainability Council of Australia. For information about
ISCA or the Infrastructure Sustainability (IS) rating scheme visit isca.org.au.
Published by:
Infrastructure Sustainability Council of Australia Pty Ltd
ABN: 53 131 329 774
www.isca.org.au
Phone +61 2 9252 9733
Email [email protected]
PO Box R655 Royal Exchange NSW 1225
Suite 6.03, 220 George Street, Sydney NSW 2000
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AUTHORISATION AND DISCLAIMER
The Infrastructure Sustainability (IS) rating scheme has been developed by ISCA. The IS rating scheme
evaluates sustainability initiatives and potential environmental, social and economic impacts of
infrastructure projects and assets. It is intended for use by stakeholders, including proponents,
designers, construction and operation-project team members, as a guide for sustainable design,
procurement, construction and operation for infrastructure projects and assets. The IS rating scheme
is subject to continuous improvement and further development.
The IS rating scheme has been developed with the assistance and participation of representatives from
many organisations. The views and opinions expressed have been determined by ISCA and its
Committees.
ISCA, the IS rating scheme and all accompanying documentation represent ISCA’s approved standard
to improve the sustainability of infrastructure using established and/or advanced industry principles,
practices, materials and standards.
ISCA authorises you to view and use the IS rating scheme for your individual use only. In exchange for
this authorisation, you agree that ISCA retains all copyright and other proprietary notices, rights
contained in and in relation to the IS rating scheme, and you agree not to sell, modify, or use for another
purpose the IS rating scheme or to reproduce, display or distribute the IS rating scheme in any way for
any public or commercial purpose, including display on a website or in a networked environment.
Unauthorised use of the IS rating scheme will violate copyright and other laws, and is prohibited. All
text, graphics, layout and other elements of content contained in the IS rating scheme are owned by
ISCA and are protected by copyright, trademark and other laws.
To the maximum extent permitted by law, ISCA does not accept responsibility, including without
limitation for negligence, for any inaccuracy within the IS rating scheme and makes no warranty, express
or implied, including the warranties of merchantability and fitness for a particular purpose, nor assumes
any legal liability or responsibility to you or any third party for the accuracy, completeness, or use of, or
reliance on, any information contained in the IS rating scheme, or for any injury, loss or damage
(including, without limitation, equitable relief and economic loss) arising out of or in connection with any
such use or reliance.
ISCA and the IS rating scheme are no substitute for professional advice. You should seek your own
professional and other appropriate advice on the matters addressed by them.
As a condition of use, you covenant not to sue, and agree to waive and release ISCA, its officers, agents,
employees and members from any and all claims, demands and causes of action for any injury, loss,
destruction or damage (including, without limitation, equitable relief and economic loss) that you may
now or hereafter have a right to assert against such parties arising out of or in connection with your use
of, or reliance on, ISCA or the IS rating scheme.
ISCA does not endorse any self-assessed ISCA rating achieved by the use of the IS rating scheme.
ISCA offers a formal certification process; this service provides for independent third-party review of
points claimed to ensure all points can be demonstrated to be achieved by the provision of the necessary
documentary evidence. The use of the IS rating scheme without formal certification by ISCA does not
entitle the user or any other party, to promote any rating achieved.
The application of the IS rating scheme to any and all infrastructure projects and assets is encouraged
including to assess and improve the sustainable design, construction and operating attributes of such
infrastructure projects and assets. No fee is payable to ISCA for such use, however formal recognition
of the IS rating – and the right to promote the same – requires the undertaking of the formal certification
process which is offered by ISCA.
You agree and acknowledge that you are only authorised to proceed to use the IS rating tool on the
basis described above.
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© Infrastructure Sustainability Council of Australia
All rights reserved.
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TABLE OF CONTENTS
ACKNOWLEDGEMENTS ........................................................................................................................ 6
ABOUT ISCA ......................................................................................................................................... 11
ABOUT INFRASTRUCTURE SUSTAINABILITY .................................................................................. 12
ISV2.0 DESIGN AND AS BUILT RATING ............................................................................................. 14
GUIDE TO CREDIT LAYOUT ............................................................................................................... 17
ISV2.0 CREDITS ................................................................................................................................... 18
IS RATING PROCESS .......................................................................................................................... 25
BASE CASE PROPOSAL...................................................................................................................... 34
CASE STUDIES, GUIDELINES AND TOOLS....................................................................................... 37
NOTES, EXCEPTIONS AND DISCLAIMERS ....................................................................................... 38
CATEGORY INDEX ............................................................................................................................... 39
GOVERNANCE THEME
CONTEXT .............................................................................................................................................. 40
LEADERSHIP AND MANAGEMENT .................................................................................................... 56
SUSTAINABLE PROCUREMENT ......................................................................................................... 88
RESILIENCE ....................................................................................................................................... 110
INNOVATION ...................................................................................................................................... 140
ECONOMIC THEME
OPTIONS ASSESSMENT AND BUSINESS CASE ............................................................................ 146
BENEFITS ........................................................................................................................................... 164
ENVIRONMENT THEME
ENERGY AND CARBON..................................................................................................................... 174
GREEN INFRASTRUCTURE .............................................................................................................. 198
ENVIRONMENTAL IMPACTS ............................................................................................................. 214
RESOURCE EFFICIENCY .................................................................................................................. 266
WATER ................................................................................................................................................ 326
ECOLOGY ........................................................................................................................................... 342
SOCIAL THEME
STAKEHOLDER ENGAGEMENT ....................................................................................................... 372
LEGACY .............................................................................................................................................. 396
HERITAGE .......................................................................................................................................... 406
WORKFORCE SUSTAINABILITY ....................................................................................................... 424
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ACKNOWLEDGEMENT
The Infrastructure Sustainability Council of Australia would like to acknowledge and thank the financial
supporters of ISv2.0.
Figure Int1 ISv2.0 funders
We would also like to acknowledge and thank the hundreds of Advisory group members, developers
and industry reviewers that generously donated their time to develop the ISv2.0 content.
ISv2.0 Advisory Group members
Table Int1 Advisory group members
Name Organisation
Context Advisory Group
Bernard Connell Lendlease Bouygues Joint Venture
Christina Silk Silk Consulting Landscape Architects
Christine Dewar Viridis
Daniel Bennett Adelaide City Council
Dieter Lim Tract
Emma Wood GG Anderson
Geoff Hudson ARTC
Greg Jackson RMS Centre for Urban Development
Ian Don John Holland
Joseph Filia Main Roads WA
Kate Hardwick Melbourne Metro Rail Authority
Lorrae Wild Office of the Victorian Government Architect / VicRoads
Michael Cassidy CPB Contractors
Penny Hall Arup
Ecology Advisory Group
Christine Dewar Viridis
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Name Organisation
Gaynor Owen GHD
Julie Ravillion NSW Roads and Maritime Service
Naomi Martin Green Building Council of Australia
Peter Monsted CPB Contractors
Simon Hooper John Holland
Stephanie Mifsud Sydney Light Rail, Transport for NSW
Steven Ward Eco Logical
Vanessa Clarke Main Roads WA
Economic Advisory Group
Corey Dykstra Water Corporation
David Jackson Queensland Treasury
Greg Garrett John Holland
Joshua Bishop WWF-Australia
Mark Harvey Department of Infrastructure, Regional Development and Cities
Saori Peguicha Pacific Partnership
Sarah Tasic Arup
Environmental Impacts Advisory Group
Ken MacDonald Ramboll
Lara Daddow Jacobs
Thirukumaran Jallendran John Holland
Heritage Advisory Group
Erin Williams RPS
Karen Murphy Jacobs
Mark Oneil Queensland Rail
Todd Craig Main Roads WA
Resource Efficiency Advisory Group
Amardeep Wander Aprince Consulting
Andrew Kovacs CPB Contractors/KBR
Andrew Douglas Resource Recovery Australia
Anthony NG OneSteel
Billy Lai Transport for NSW
Celia Tesoriero NSW Environmental Protection Agency
Dharshi Hasthanayake Arcadis
Emily Townsend ThinkStep
Guy Raithby-Veall Independent Consultant
James Logie WSP
John Gertsakis EcoActiv
John Harvison Roads and Maritime Service
Jonas Bengtsson Edge Environment
Judith Schinabeck GECA
Matt Allen Community Recyclers
Matt Hunter Downer
Melanie Ayre CSIRO
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Name Organisation
Michael Dash Holcim
Narelle Dobson TMR
Nicole Neal Cardno
Paul O’Connell LendLease LXRA
Rebecca Hendy CPB Contractors
Rob Rouwette Start2see
Rod Clare NSW Office of Environment and Heritage Sustainability Advantage
Ross Davies
BlueScope Steel
Ross Brookshaw Downer
Shaila Divakaria GECA
Sustainable Procurement Advisory Group
Abigail Heywood Lendlease
Alyssa Gleeson Transport for NSW
Camilla Edmunds Transport for NSW
Chris Bolzenius Laing O’Rourke
Darren Willman NSW OEH Sustainability Advantage
Donna Wills NSW Roads and Maritime Services
Jackie Aggett Laing O’Rourke
Jane Inglis Transport for NSW
Jean-Louis Haie Action Sustainability
Lyn Hopewell Department of Infrastructure, Local Government and Planning
Mark Daniels Social Traders
Martin Cowling Department of Jobs and Small Business
Monique Cornish Tonkin + Taylor
Penny Townley Townley’s Environment Services Pty Ltd
Ramon Dobb Fulton Hogan
Rochelle Kirk NSW Roads and Maritime Services
Ross Davis BlueScope Steel
Samantha Hays CPB Contractors
Seraphine Bray CPB Contractors
Stakeholder Engagement Advisory Group
Amanda Muir Jacobs
Douglas Lindsay Transport for NSW
Ed Nieman Main Roads Western Australia
Emily Santostefano Water Corporation
Frances Walker CPB Contractors
Helen Ketelbey Ketelbey Associates
James Herbert AECOM
Joan Brierley Main Roads Western Australia
Julie-Anne Braithwaite Jacobs
Justine Voigt Lendlease
Kirsty O'Connell The Engagement People
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Name Organisation
Meg Wrixon Mirvac
Penny Townley Townley’s Environment Services Pty Ltd
Rebecca Miller AECOM
Susan Crawford FloCom/Laing O'Rourke
Water Advisory Group
David Kirby KBR
Jody Finsen Arup
Juan Pablo Alvarez Gaitan UNSW - Water Research Centre
Julian Fyfe Parks Shire Council
Ken Lunty Edge Environment
Martin Budd Royal Haskoning
Stuart Khan UNSW - School of Civil & Environmental Engineering
Workforce Sustainability Advisory Group
Andrew Nolan Laing O’Rourke
Chris Bourne Lendlease
Emma Dade Jacobs
Faye Turner Main Roads WA
Ina Willman Independent consultant
Lisa McRae Transurban Limited
Martin Cowling Department of Jobs and Small Business
Richard Brincat Transport for NSW
Content Developers
Table Int2 Content developers
Content Developers
Context Arup
Leadership & Management ISCA
Sustainable Procurement ActionSustainability and Tonkin + Taylor
Resilience AECOM
Innovation ISCA
Option Assessment & Business Case Arup
Benefits Arup
Energy & Carbon AECOM & ISCA
Green Infrastructure Arup
Environmental Values ISCA
Resource Efficiency Ramboll
Water ISCA
Ecology Arup
Stakeholder Engagement Jacobs
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Content Developers
Legacy ISCA
Heritage element
Workforce Sustainability Hiller Parry
Legislation review GHD
Materials Calculator start2see
Formatting of Technical Manual GHD – in-kind
Proof reading Gumhill Proofreading
ISCA Technical and Ratings Committee
Table Int3 ISCA Technical and Ratings Committee
Name Organisation
David Kinniburgh GHD
Dorte Ekelund ISCA Board Director
Leo Coci Main Roads WA
Menno Henneveld Menno Henneveld Consulting Pty Ltd
Scott Losee Losee Consulting Pty Ltd
ISCA team
Table Int4 ISCA team that contributed to ISv2.0 development
Name Position
Nicole Boyd Development Manager
Ainsley Simpson Chief Executive Officer
Angus Blackmore Development Coordinator
Kelly Chan Development Coordinator
Ranul Narangoda Development Coordinator
Kirsty Bauer Case Manager
Maria Palma Case Manager
Kieren Heikkinen Case Manager
Jaclyn Fathers Case Manager – Seconded from Lendlease
Jessica Cairns Case Manager
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ABOUT ISCA
The Infrastructure Sustainability Council of Australia (ISCA) is a member-based, not-for-profit peak body
operating in Australia, New Zealand and globally with the purpose of enabling sustainability outcomes
in infrastructure. We do this in the following ways:
With an Infrastructure Sustainability (IS) rating scheme for design, construction and operations of
infrastructure assets,
• Education, training and capacity building,
• Connecting suppliers of sustainable products and services with projects through ISupply,
• Bringing together experts to share knowledge and lift the community of practice, and
• Recognising and rewarding best practice.
ISCA’s greatest strength is our community of engaged stakeholders – we have a great deal of expertise
within our network of members. We position ourselves as a network for collaboration, discussion and
education. Our regular events, conferences and seminars facilitate knowledge sharing and enable
experts to get together in a focused environment.
We provide three primary services to the infrastructure industry:
Figure Int2 ISCA services
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ABOUT THE INFRASTRUCTURE SUSTAINABILITY RATING SCHEME
Infrastructure sustainability
Infrastructure can be defined as the structural elements of the economy and society which allow for
production and distribution of goods and services without themselves being part of the production
process.
The most common definition of sustainability or sustainable development is: “development that meets
the needs of the present without compromising the ability of future generations to meet their own needs.”
(United Nations, 1987)
Infrastructure is a vital part of the workings of society and when planned and delivered sustainably,
infrastructure enhances society by solving an identified social problem. Infrastructure sustainability is
infrastructure that has been planned, designed and delivered to meet the needs of society whilst
enhancing our environment and economy.
To have the best infrastructure sustainability outcomes, sustainability needs to be considered as early
in the infrastructure life cycle as possible.
The IS rating scheme
The Infrastructure Sustainability (IS) rating scheme has been designed to help infrastructure meet its
full potential, from projects early in the planning phase, to projects in design and construction and to
assets in operation. ISCA offers ratings across the full life cycle of an infrastructure asset.
Figure Int3 ISCA rating products across the infrastructure life cycle
The IS rating scheme v1.0 was first released in 2012 with ISv2.0 released on 1 July 2018.
Figure Int4 The IS rating scheme timeline
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The IS rating scheme comprises:
• The IS rating tools for Planning, Design and As Built and Operation
• ISCA education and training programs (including the IS Accredited Professional program)
• Working and Advisory Groups.
The IS rating tool is the tangible part of the scheme, used to undertake assessment. It comprises:
• The IS Technical Manual
• IS rating tool scorecard (IS Scorecard)
• IS Materials Calculator – a calculator used to measure performance in the Materials category
• Various guidelines - that support the application of the tool.
The ISv2.0 rating scheme has been developed by the industry for the industry through industry advisory
groups, consultants and peer reviewers. IS is Australia’s only comprehensive rating system for
evaluating sustainability across planning, design, construction and operation of infrastructure.
Scheme intent
The rating scheme aims to advance infrastructure sustainability by providing guidance for planners,
designers, builders, owners, operators and investors to make decisions that optimise the environmental,
social and economic outcomes of infrastructure.
The outcomes are achieved and validated through an evidence-based assessment and verification
scheme and the sharing of leading practices.
Asset types
The following asset types can apply the IS rating scheme:
Figure Int5 Asset types
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ISV2.0 DESIGN AND AS BUILT RATING
The Design and As Built rating can be undertaken with or without an ISv2.0 Planning rating being
completed prior. The Design and As Built rating has an interim verification step after Design which is
known as the ‘Design rating’. Once the As Built component of the rating has been verified, the Design
rating score is replaced with the final Design and As Built rating score.
Rating award levels
The rating scheme is rated out of 100 points, with 10 bonus points available for innovation. There are
five award categories:
Table Int5 Rating award levels
Award logo Award name Score range
Diamond 95-110
Platinum 80-94.9
Gold 60-79.9
Silver 40-59.9
Bronze 20-39.9
No rating awarded <19.9
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Themes, categories, credits, levels, criterion and must statements
Each Theme is made up of categories and each category is divided into a number of credits. Each credit
has up to three levels of achievement and addresses a specific aspect of sustainability performance
within the category. This may relate to a mitigation or improvement initiative, or a process that supports
achievement of sustainable outcomes.
Within each credit are criterion which are numbered as per the level and rating that they respond to.
Within each criterion there are ‘must statements’. Must statements outline requirements that must be
evidenced in order to achieve that credit. Must statements have been bolded for clear identification.
‘Should’ or ‘may’ statements are guidance and do not need to be evidenced to achieve the requirements
of the credit.
To achieve Level 1, all the criterion and must statements must be achieved. To achieve Level 2, all the
Level 1 and the Level 2 criterion and must statements must be achieved, and to achieve Level 3, all the
Level 1 and Level 2 criterion must be achieved. This process is true unless otherwise stated.
To achieve Level 1, all the criterion and must statements must be achieved. To achieve Level 2, all the
Level 1 and the Level 2 criterion and must statements must be achieved, and to achieve Level 3, all the
Level 1 and Level 2 criterion must be achieved. This process is true unless otherwise stated.
Each credit has a three-letter abbreviation based on the category name and then a sequential number,
a title and an aim which describes what the credit is trying to reward or encourage.
Please see the ‘Guide to credit layout’ section for more detail.
Scoring and weightings
Each credit has a default weighting shown as the ‘score possible’ within the scorecard and in the ‘default
weighting’ section of this Technical Manual. The ‘points per level’ is the ‘score possible’ divided by the
number of levels available for that credit. For example, if a credit has 6 points allocated to it, and the
project achieves a Level 2 for that credit, then 4 points would be awarded (6*(2/3)=4).
The category score is simply the sum of the ‘points achieved’ for each credit. The overall score is the
sum of the category scores, resulting to a total number on a 100-point scale.
The rating award level is assigned based on the overall score as shown in Table Int1.
Each credit weighting reflects the credits importance and therefore its relative contribution to the
sustainability performance of the overall project or asset. Through the materiality assessment
undertaken as part of Lea-1 and at the commencement of a rating, the default weightings are adjusted
based on the materiality of each category for that particular project. The weightings assessment may
retain, lower or raise the weighting of each credit based on how material (important) it is to the overall
sustainability performance of the asset. Credits whose weightings fall to zero or below a materiality
threshold are ‘scoped out’.
The default weightings were determined through an industry weightings survey as part of the ISv2.0
development.
Scaled Credits
Certain credits in the IS rating tool are ‘scaled credits’. This means that fractions of scores are achievable
on a sliding scale. This approach encourages pursuit of every incremental improvement possible.
The level for scaled credits is determined on a sliding scale either from 0 to Level 3 (full points) or in
some cases from Level 1 to Level 3. For every unit of performance improvement up to Level 3, fractions
of levels may be achieved on a sliding scale.
For example, for the Ene-1 credit, Level 1 simply requires measurement of GHG footprint (no reduction)
whereas Level 3 requires a 30% reduction in GHG emissions compared to the Base Case. Therefore,
a 10% reduction would achieve Level 1 + (10% / 30%) x (3 - 1) = Level 1.67. This decimal level is
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entered into the scorecard which then calculates the points achieved for the credit by multiplying the
Level Achieved by the Points Per Level.
Where a project can demonstrate a substantial improvement above the Level 3 performance, then it
may be eligible for Innovation points. As a guide, the credit Level 3 benchmark would need to be
exceeded by at least a similar magnitude as the performance increment between Level 2 and Level 3.
Evidence
Evidence is required for each credit to demonstrate that a certain performance benchmark (Level) is
being met. Note that the evidence listed in the IS rating tool is only a guide and the Assessor must
determine the best evidence to demonstrate if the benchmark is achievement.
It is recognised that project or asset-management accountability and structures often change during the
life of a project or asset. Evidence should be provided to cover the duration of the relevant rating phases.
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GUIDE TO CREDIT LAYOUT
ISv2.0 Design <this section outlines if it is a Design or As Built credit.
Exa-1 Example heading
Aim
Each credit has an aim which describes what the credit is trying to reward or encourage. This is the
intent of the credit.
Criteria
Table G1 Exa-1 Design summary criteria table
Level 1 Level 2 Level 3
DL1.1 Criterion is labelled
numerically. ‘DL’ refers to Design
Level, and ‘ABL’ refers to As Built
Level. This table provides a
summary of the criterion, however
the detail of the credit requirements
are provided in the section below.
AND
DL1.2 More level one criterion.
The requirements for Level 1 are
achieved
AND
DL2.1 Level 2 criterion is labelling
with a ‘2’.
AND
DL2.2 More level 2 criterion.
The requirements for Level 2 are
achieved
AND
D3.1 Level 3 criterion.
Introduction to the credit if relevant
Definitions
Definitions mean an explanation of the terminology used in this credit. Definitions are outlined at the
beginning of each credit.
Level 1
DL1.1 Criterion is outlined here.
The criterion in detail is outlined here. This section must be read to understand the requirements of the
criterion. The ‘must’ in a must statement is bolded for clearer identification. All ‘must’ statements require
evidence to be provided in order to meet the requirements of the credit. ‘May’ and ‘should’ statements
are provided as helpful guidance; however, they do not require evidence to be provided.
Example evidence for Level 1
This section outlines some example evidence that could be used.
This list is not exhaustive and provides examples only.
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ISV2.0 CREDITS
Credit structure
The themes, categories and credits of the ISv2.0 Design and As Built rating are highlighted below.
Table int6 ISv2.0 credit structure
Theme Category Credits ISv2.0 Planning
ISv2.0 Design
ISv2.0 As Built
ISv2.0 Operations (TBC)
Go
vern
an
ce
Context Con-1 Strategic Context x
Con-2 Urban and Landscape Design context
x x x x
Leadership & Management
Lea-1 Integrating Sustainability x x x x
Lea-2 Risks and Opportunities x x x x
Lea-3 Knowledge Sharing x x x x
Sustainable Procurement
Spr-1 Risk and Opportunity Assessment and Procurement Strategy
x x x x
Spr-2 Supplier Assessment and Selection
x x x x
Spr-3 Contract and Supplier Management
x x x x
Resilience Res-1 Resilience Strategy x x x x
Res-2 Climate and Natural Hazard Risks
x x x x
Innovation Inn-1 Innovation x x x x
Eco
no
mic
Options Assessment & Business Case
Ecn-1 Options Assessment x x x x
Ecn-2 Valuing and Considering Externalities
x
Ecn-3 Equity and Distributional Impacts
x
Ecn-4 Economic and Financial Sustainability
x x x x
Benefits Ecn-5 Benefits Mapping x x x
Ecn-6 Post Project Evaluation x
En
vir
on
men
t
Energy & Carbon
Ene-1 Energy Efficiency x x x x
Ene-2 Renewable Energy x x x x
Ene-3 Offsetting x x x x
Green Infrastructure
Gre-1 Green Infrastructure x x x x
Environmental Impacts
Env-1 Receiving Water Quality x x x x
Env-2 Noise x x x x
Env-3 Vibration x x x x
Env-4 Air Quality x x x x
Env-5 Light Pollution x x x x
Resource Efficiency
Rso-1 Resource Strategy Development
x x x x
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Theme Category Credits ISv2.0 Planning
ISv2.0 Design
ISv2.0 As Built
ISv2.0 Operations (TBC)
Rso-2 Contamination Remediation Material
x x x x
Rso-3 Management of Acid Sulfate Soil
x x x x
Rso-4 Resource Recovery x x x x
Rso-5 Adaptability x x x x
Rso-6 Material Life cycle Impact Measure and Management
x x x
Rso-7 Sustainability Labelled Products and Supply Chains
x x x
Water Wat-1 Water use x x x x
Wat-2 Appropriate use of Water Sources
x x x x
Ecology Eco-1 Ecological Assessment and Risk Management
x x x x
Eco-2 Ecological Monitoring x x x x
So
cia
l
Stakeholder Engagement
Sta-1 Stakeholder Engagement Strategy Development
x x x x
Sta-2 Stakeholder Engagement Strategy Implementation
x x x x
Legacy Leg-1 Leaving a Lasting Legacy x x x x
Heritage Her-1 Heritage Assessment and Monitoring
x x x x
Workforce Sustainability
Wfs-1 Strategic Workforce Planning
x x x x
Wfs-2 Jobs and Skills x x x x
Wfs-3 Workforce Culture and Wellbeing
x x x
Wfs-4 Diversity and Inclusion x x x
Wfs-5 Sustainable Site Facilities x x x
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Alignment with the Sustainable Development Goals
The ISv2.0 categories align with the SDGs as outlined below. The relevant SDG icons are provided in
the header of each category.
Table int7 ISv2.0 credit alignment with the SDGs
Figure Int6 17 UN SDGs
SD
G
Co
nte
xt
Le
ad
ers
hip
&
Ma
nag
em
en
t
Su
sta
ina
ble
Pro
cu
rem
en
t
Res
ilie
nce
Inn
ov
ati
on
Op
tio
ns
Ass
es
sm
en
t &
Bu
sin
ess
Ca
se
Ben
efi
ts
En
erg
y &
Carb
on
Gre
en
Infr
as
tru
ctu
re
En
vir
on
me
nta
l
Imp
ac
ts
Res
ou
rce
Eff
icie
nc
y
Wa
ter
Ec
olo
gy
Sta
ke
ho
lde
r
En
ga
ge
men
t
Le
ga
cy
Heri
tag
e
Wo
rkfo
rce
Su
sta
ina
bil
ity
1
2
3 X X
4 X
5 X X
6 X X
7 X
8 X X X X X X X
9 X X X X X X X
10 X X X X
11 X X X X X X X X X X
12 X X X
13 X X X X
14 X X X X
15 X X X X X X
16 X X X X
17 X X X X X X
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Category linkages
ISv2.0 categories have been developed to be linked and aligned with one another. The following table
outlines those linkages which may be helpful in identifying possible efficiencies that may be gained by
understanding those linkages prior to undertaking each credit.
Table Int8 Category linkages
Th
em
e
Category Credits
Co
nte
xt
Le
ad
& M
men
t
Su
s P
rocu
rem
en
t
Resil
ien
ce
Inn
ov
ati
on
Op
t A
ss &
Bu
s C
ase
Ben
efi
ts
En
erg
y &
Carb
on
Gre
en
In
frastr
uctu
re
En
v Im
pa
cts
Reso
urc
e E
ffic
ien
cy
Wate
r
Eco
log
y
Sta
. E
ng
ag
em
en
t
Le
gacy
Heri
tag
e
Wo
rkfo
rce S
ust
Go
vern
an
ce
Context Con-1 Strategic Context x x
Con-2 Urban and Landscape Design context
x
Leadership & Management
Lea-1 Integrating Sustainability
x x x x x x x
Lea-2 Risks and Opportunities
x
Lea-3 Knowledge Sharing
Sustainable Procurement
Spr-1 Risk and Opportunity Assessment and Procurement Strategy
x x x x x
Spr-2 Supplier Assessment and Selection
x x x x x x
Spr-3 Contract and Supplier Management
x x
Resilience Res-1 Resilience Strategy x
x
Res-2 Climate and Natural Hazard Risks
x x
Innovation Inn-1 Innovation x x x x x x x x x x x x x x x x x
Eco
no
mic
Options Assessment & Business Case
Ecn-1 Options Assessment
x x x x x x x
Ecn-2 Valuing and Considering Externalities
x
Ecn-3 Equity and Distributional Impacts
x
Ecn-4 Economic and Financial Sustainability
x
Benefits Ecn-5 Benefits Mapping x
x
Ecn-6 Post Project Evaluation
x x
En
vir
on
men
t
Energy & Carbon
Ene-1 Energy Efficiency x
Ene-2 Renewable Energy
x
Ene-3 Offsetting
x
Green Infrastructure
Gre-1 Green Infrastructure
x x x x x x x
Environmental Impacts
Env-1 Receiving Water Quality
x x
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Th
em
e
Category Credits
Co
nte
xt
Le
ad
& M
men
t
Su
s P
rocu
rem
en
t
Resil
ien
ce
Inn
ov
ati
on
Op
t A
ss &
Bu
s C
ase
Ben
efi
ts
En
erg
y &
Carb
on
Gre
en
In
frastr
uctu
re
En
v Im
pa
cts
Reso
urc
e E
ffic
ien
cy
Wate
r
Eco
log
y
Sta
. E
ng
ag
em
en
t
Le
gacy
Heri
tag
e
Wo
rkfo
rce S
ust
Env-2 Noise x
Env-3 Vibration
x
Env-4 Air Quality
x
Env-5 Light Pollution
x
Resource Efficiency
Rso-1 Resource Strategy Development
x x x
Rso-2 Contamination Remediation Material
Rso-3 Management of Acid Sulfate Soil
Rso-4 Resource Recovery
x
Rso-5 Adaptability
Rso-6 Material Life cycle Impact Measure and Management
Rso-7 Environmentally Labelled Products and Supply Chains
Water Wat-1 Water use
Wat-2 Appropriate use of Water Sources
x
Ecology Eco-1 Ecological Assessment and Risk Management
x x x
Eco-2 Ecological Monitoring
x x x
So
cia
l
Stakeholder Engagement
Sta-1 Stakeholder Engagement Strategy Development
x x x x x x x x x x x x
Sta-2 Stakeholder Engagement Strategy Implementation
x x x x x x x x x x x x
Legacy Leg-1 Leaving a Lasting Legacy
x x x x x x x x x x x x x x x x x
Heritage Her-1 Heritage Assessment and Monitoring
x x
Workforce Sustainability
Wfs-1 Strategic Workforce Planning
x
Wfs-2 Jobs and Skills x x
Wfs-3 Workforce Culture and Wellbeing
x x
Wfs-4 Diversity and Inclusion
x
Wfs-5 Sustainable Site Facilities
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Default weightings
The default credit weightings are outlined below. Note, these weighting may be adjusted as a result of
the materiality assessment.
Theme Category Credits Default weighting
Go
vern
an
ce
Context Con-2 Urban and Landscape Design context
2.5
TOTAL 2.5
Leadership & Management
Lea- 1 Implementing Sustainability 4
Lea- 2 Risks and Opportunities 2.5
Lea- 3 Knowledge Sharing 2.5
TOTAL 9
Sustainable Procurement
Spr-1 Risk and Opportunity Assessment and Procurement Strategy
3
Spr- 2 Supplier Assessment and Selection
2.5
Spr- 3 Contract and Supplier Management
2.5
TOTAL 8
Resilience Res-1 Resilience Strategy 4
Res-2 Climate and Natural Hazard Risks 2.5
TOTAL 6.5
Innovation Inn-1 Innovation 10 (bonus)
TOTAL 10
Eco
no
mic
Options Assessment & Business Case
Ecn-1 Options Assessment 4
Ecn-4 Economic and Financial Sustainability
2
TOTAL 6
Benefits Ecn-5 Benefits Mapping 2
TOTAL 2
En
vir
on
men
t
Energy & Carbon Ene-1 Energy Efficiency 2.75
Ene-2 Renewable Energy 2.75
Ene-3 Offsetting 2
TOTAL 7.5
Green Infrastructure Gre-1 Green Infrastructure 2
TOTAL 2
Environmental Impacts Env-1 Receiving Water Quality 1.63
Env-2 Noise 1.63
Env-3 Vibration 1.62
Env-4 Air Quality 1.62
Env-5 Light Pollution 1
TOTAL 7.5
Resource Efficiency Rso-1 Resource Strategy Development 2 (AU) 2.2 (NZ)
Rso-2 Contamination and Remediation 1 (AU) 1.2 (NZ)
Rso-3 Management of Acid Sulfate Soil 1 (AU) N/A (NZ)
Rso-4 Resource Recovery 2 (AU) 2.2 (NZ)
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Rso-5 Adaptability 2 (AU) 2.2 (NZ)
Rso-6 Material Lifecycle Impact Measure and Management
4.5 (AU) 4.6 (NZ)
Rso-7 Environmentally Labelled Products and Supply Chains
1.5 (AU) 1.6 (NZ)
TOTAL 14
Water Wat-1 Water use 3
Wat-2 Appropriate use of Water Sources 3
TOTAL 6
Ecology Eco-1 Ecological Assessment and Risk Management
3.5
Eco-2 Ecological Monitoring 3.5
TOTAL 7
So
cia
l
Stakeholder Engagement
Sta-1 Stakeholder Engagement Strategy Development
3.5
Sta-2 Stakeholder Engagement Strategy Implementation
3.5
TOTAL 7
Legacy Leg-1 Leaving a Lasting Legacy 2.25
TOTAL 2.25
Heritage Her-1 Heritage Assessment and Monitoring
2.5
TOTAL 2.5
Workforce Sustainability
Wfs-1 Strategic Workforce Planning 2
Wfs-2 Jobs and Skills 2
Wfs-3 Workforce Culture and Wellbeing 2.25
Wfs-4 Diversity and Inclusion 2
Wfs-5 Sustainable Site Facilities 2
TOTAL 10.25
TOTAL 110
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IS RATING PROCESS
The following detail outlines the IS rating process.
Figure Int7 IS rating process
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Key roles
Table Int9 Key roles
Roles Responsibilities
Assessor The Assessor is the primary contact person on the project/asset-management
team who liaises with ISCA during the rating process and is ultimately
responsible for organising and submitting all evidence and documentation
required to complete the self-assessment.
It is recommended that this person be an IS Accredited Professional.
Case Manager The Case Manager is an ISCA staff member assigned to the project/asset once
they complete the Registration stage of the rating process. The Case Manager
is the first point of the contact for the Assessor and provides support to the
Assessor and other members of the project/asset-management team
throughout the rating process.
Rating Partner The term ‘rating partner’ refers to all parties involved in delivering the IS rating
and usually includes the proponent, design team, construction team, owners
and operators.
Registrant The ‘‘registrant’ is the party who signs the rating contract with ISCA.
Technical
Specialists
ISCA maintains a panel of Technical Specialists who can be used by ISCA as
required to address technical queries and issues.
Technical Rating
Committee
The Technical Steering Committee is a sub-committee of the ISCA Board. They
govern the rating process and are primarily responsible for certifying the
achievement of a rating at either ‘Commended’, ‘Excellent’ or ‘Leading’
performance level, providing governance of tool development projects, and
reviewing of Technical Clarifications (TCs) and Credit Interpretation Requests
(CIRs).
Verifiers ISCA maintains a panel of Verifiers for appointment to registered IS ratings.
Verifiers are independent specialists who are assigned to projects/assets
during the Assessment stage to provide independent verification of the
weightings assessment and Base case proposal, and the self-assessment.
Registration
Registration is the first stage in the rating process. This stage establishes a formal agreement with ISCA.
Key activities which make up the Registration stage include:
Registration of Interest (RoI)
To notify ISCA of the intent to register a project/asset for an IS rating, the Registrant should submit a
completed RoI form to ISCA (available on the ISCA website). This form contains basic information such
as the project/asset name, contact names, registering organisation, details for the rating, and the type
of rating/score which the Registrant intends to target.
The ISCA Case Manager will be the main point of contact from the time the Registration of Interest is
received. They will contact the Registrant to discuss the IS rating and next steps.
IS Rating Agreement
Once ISCA has received the RoI form and confirmed the various details for registration, a draft IS Rating
Agreement will be issued to the Registrant. The Rating Agreement is a formal contract which sets out
the terms on which the IS rating will take place and the basis on which the Registrant may promote the
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Rating for the Project/Asset, and use the Trademarks and any associated logos. Once the agreement
has been approved by ISCA and the Registrant, it can be executed and the Rating can formally
commence.
At the time the Rating Agreement is executed, the first invoice for the Registration and Support fee will
be issued.
Project Detail Form
The Case Manager will issue the Project Detail Form with the draft IS Rating Agreement.
Once completed and signed, the Project Detail Form will form the first part of the IS rating agreed
content. This content will be used to populate a Rating Profile on the IS Ratings Directory on the ISCA
website. The Ratings Directory is a means to promote the project/assets commitment to pursue an IS
rating.
Assessment
Soon after registration, the Assessor and Case Manager will discuss and confirm the timing and agenda
for a kick-off workshop. The kick-off workshop will be held with the Case Manager and the project/asset-
management team to brief the team on the process for pursuing an IS rating, establish project/asset
parameters, undertake the weightings assessment, to clarify scope, timing and base case, and generally
to commence the assessment process on a positive basis.
Projects/assets then undertake self-assessment using the IS rating tool as they proceed through the
relevant infrastructure life cycle phases. Self-assessment essentially involves the project or asset-
management team assessing their sustainability performance and determining their rating using the
rating tool.
The Assessor should lead the assessment process and preparation of the assessment for submission
but for best results, many team members need to be involved and manage the aspects relevant to their
area of specialisation. A benefit of the self-assessment is that it can provide the team with a checklist of
activities and initiatives that can be implemented to improve the overall sustainability performance of the
project or asset.
Key activities which make up the Assessment stage include:
IS Management Plan
Following registration, the Case Manager will provide the Assessor with a template for an IS
Management Plan. The purpose of the IS Management Plan is to facilitate the management and
implementation of IS Design and As Built rating on a registered project/asset. The objectives of the
management plan are to:
• Describe the objectives of applying the IS rating scheme on the project/asset,
• Outline the approach to applying the IS rating tool on the project/asset (scope and boundaries,
timing, reference design, weightings assessment etc.),
• For complex projects/programs made up of several packages, describe a suitable program
delivery approach,
• Describe and facilitate planning towards key IS timing and milestone requirements,
• Outline ISCA’s role and specific support requirements for the duration of the rating process,
• Assign responsibility and key tasks associated with achieving the IS rating, and
• Outline a management approach for capturing the business case for Infrastructure
Sustainability.
The IS Management Plan should also include key communication activities and marketing opportunities
which the project/asset can implement throughout the rating process, including but not limited to:
• The promotion of the commitment to pursue an IS rating.
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• Communication of achievements and good news stories throughout the assessment stage.
• Facilitating internal buy-in and team support of the IS Rating.
• Promotion of the achievement of a certified rating including the Certification Award event.
ISCA encourages Assessors to consider each section within the plan and how they might be
appropriately used on the project/asset, either as part of this IS Management Plan or as part of another
management system (e.g. project sustainability plan/strategy).
Kick-Off Workshop
The kick-off workshop is the first time where ISCA and the project/asset-management team can sit
down, engage with each other and discuss the rating as a whole. It is important that a good cross-
section of the team are represented at the workshop to promote internal buy-in and ownership of the IS
rating and infrastructure sustainability more generally. Examples of the participants might include, but
are not limited to:
• Project Director
• Construction Manager
• Network Operations
• Quality Manager
• Area Managers
• Commercial Manager
• Design Leads
• Stakeholder Relations Manager
• Environment Manager
• Sustainability Manager
• Risk Manager.
Key agenda items for this workshop may include:
• A presentation by ISCA staff of an overview of the IS ratings scheme, trends and traction, and
the IS rating process,
• A presentation by the Assessor to describe some of the drivers for pursing a rating, how the IS
rating aligns with other key sustainability targets/contract requirements, how the IS rating is
going to be delivered and managed within the project/asset team,
• Discussion of the project scope and boundaries, schedule, and roles and responsibilities,
• Team break-out sessions
Verifier Appointment
Shortly after the completion of the kick-off workshop, ISCA will nominate Verifiers (from the verifier
panel) to the Assessor for endorsement. It is important that verifiers have no conflict of interest with the
project/asset. Once endorsed the verifier(s) will be appointed for the life of the rating.
Verifiers are used for two key activities from the Assessment and Verification stages. During the
Assessment stage, a verifier will review and verify the materiality assessment and associated weightings
adjustment and the Base Case Proposal. During the verification stage the verifiers will complete the
review and verification of the self-assessment submission.
Materiality Assessment and weightings Assessment
The materiality assessment identifies the most important (material) sustainability issues for
infrastructure projects and assets, and results in an adjustment to the default weightings (the weighting
assessment) within the IS rating tool to tailor and focus the tool to the specific project/asset stakeholders
and context. For example, if an asset uses significant energy in operation (e.g. a railway) and also in
construction (e.g. due to lots of earth moving and tunnelling) then ‘Energy and Carbon’ is likely to be an
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issue of high Materiality and therefore it is sensible to increase the weighting of the Energy and Carbon
credits compared to less material issues.
The materiality assessment should be undertaken as part of Lea-1 and includes two approaches:
1. Using the traditional materiality approach where stakeholder value and impacts to society,
environment and the economy is assessed in collaboration with internal/external
stakeholders.
2. Assessing materiality of each UN Sustainable Development Goal to the project/asset.
The materiality assessment process involves three main steps:
1. Preparation.
2. Assessment.
3. Verification.
Preparation
See the Lea category to understand how to undertake the materiality assessment.
Assessment
As outlined in the Lea-1 credit, there are two options for assessing the materiality of the project; the GRI
Materiality Assessment or SDG Materiality Assessment. The scorecard has a different weighting
assessment process depending on the approach chosen. This process will most likely be undertaken
as part of the kick-off workshop with support from ISCA. Note that some topics are assessed at the
category level and some at the credit level.
Relevant documentation to justify the assessment must be provided in the Evidence Supplied column
within the scorecard. Please remember to number the evidence using the Evidence Naming Convention
(refer to the ‘Assessment submission’ section below for details) and refer to relevant sections of the
assessment to assist the Verifier(s).
Once completed, the tool calculates a Materiality Score from 0 to 4 as follows:
0 Not material (scoped out)
1 Low materiality (half as important as moderate)
2 Moderate materiality
3 High materiality (50% more important than moderate)
4 Very high materiality (twice as important as moderate)
Based on the Materiality Scores, the tool adjusts the credit weightings from their defaults, it removes
any credits that fall below a threshold and normalises the points so that they total 100 (excluding
Innovation credits).
If the team disagrees with any of the credit weightings then an Alternate Materiality Score may be
proposed with suitable justification.
The completed weightings assessment and relevant evidence is then provided to the ISCA Case
Manager for independent verification.
Verification
The purpose of verification is to check that the materiality assessment has been conducted appropriately
and that the resulting weightings are fair and appropriate to be used within the IS rating tool scorecard
for this rating. The ISCA Case Manager will review and issue the weightings assessment to a Verifier(s)
for verification.
The Verifier(s) may verify the assessment or ask for further information. The Case Manager will notify
the Assessor whether the assessment has been verified or whether further information is requested.
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The Assessor will update and resubmit the assessment if required and verifier(s) review will be repeated.
If the assessment is not verified after round two then the Case Manager and Assessor will discuss
appropriate actions.
Once the materiality assessment has been verified, the Materiality Scores and final credit weightings
will be issued to the Assessor to use throughout the Assessment process.
Technical Clarifications (TC) and Credit Interpretation Requests (CIR)
A TC or CIR can be submitted to ISCA where the Assessor would like a technical aspect of the rating
tool clarified or interpreted.
Technical Clarifications
During the assessment stage, where the Assessor is uncertain as to how a credit is interpreted, the
Assessor should submit to the Case Manager a Technical Clarification with sufficient supporting
evidence for ISCA to make a ruling.
Credit Interpretation Request
During the assessment stage, where the Assessor wishes to propose an alternative, yet equivalent
method for meeting a credit, the Assessor should submit a Credit Interpretation Request (CIR) with
sufficient supporting evidence for ISCA to make a ruling.
TCs and CIRs do not need to be submitted as one package to ISCA. They should be submitted as the
issues arise throughout the assessment stage to enable the issues to be resolved and feedback to be
provided in a timely manner.
TCs and CIRs should be submitted to ISCA using the appropriate forms and procedures available
through the rating site. These submissions will be reviewed by ISCA and provided to the ISCA Technical
Steering Committee for review. The Technical Rating Committee will review TCs/CIRs and make rulings
on each. Rulings will be published on the ISCA website and can be downloaded for use by all registered
IS projects/assets.
ISCA staff may also raise ‘non-rating’ TCs and CIRs at their discretion.
Where necessary ISCA may seek advice from Technical Specialists regarding TC/CIRs to assist the
TSC to make a ruling.
ISCA Support
Case Managers provide technical support throughout the assessment stage. This support includes:
1. Facilitating the kick-off workshop
2. Answering technical queries (including Technical Clarifications and Credit Interpretation
Requests)
3. Monthly meetings with the Assessor and other key stakeholders as required (either face to face
or by telephone) to review progress
4. Ongoing phone and email support
5. Managing the IS rating process with the Assessor.
To contact ISCA for technical support, please email [email protected]
Assessment Submission
Once the project/asset has reached the end of the assessment stage (for the Design component of the
rating this would be at the end of design, for the As Built component of the rating this would be close to
the end of construction), the finalised self-assessment, including a completed scorecard, a completed
set of credit summary forms (refer to Section 3 of each credit in the scorecard) and all evidence, needs
to be submitted to ISCA for verification.
One Credit Summary Form (refer to Section 3 of each credit in the scorecard) must be completed per
credit (these forms are integrated into the IS Scorecard). These forms allow the Assessor to provide
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additional information and context to the Verifier. The forms should be used to explain the evidence so
the Verifiers are able to understand the whole story and how the credit requirements have been met.
To submit the self-assessment for verification the Assessor should upload all required information onto
their rating site (this can be uploaded throughout the assessment process if desired) and notify their
Case Manager when this is ready.
Evidence Documents
Evidence documents must be supplied to ISCA electronically and stored on the secure Rating Site.
Evidence documents should be stored in the evidence folder under sub-folders as set out. Files should
be named using the evidence naming convention as follows:
Yyy-x i. File name [Section z, pw], where:
Yyy = the category abbreviation,
x = the credit number within that category and
i = the sequential document letter (i.e. a, b, c etc.).
z = the section number
w= the page number
Also indicate precisely the section(s) and page number(s) within the document where the evidence can
be found. This will assist the verifiers to undertake their review.
For example, a monitoring report which is the 2nd evidence document for the 3rd credit within the ‘Lea’
category would be listed as:
Lea-3 b. Monitoring Report [Section 3.1, p45].
Where one document is used as evidence for more than one credit, it need not be saved in another
category sub-folder again. The reference in the evidence column in the tool scorecard can simply refer
back to the file previously identified.
Documents will be kept confidential and will only be accessible by ISCA and the verifiers.
Verification
At least four (4) weeks before the first round of verification, the Case Manager will issue the Assessor
with an invoice for the Verification and Certification fee.
Before the self-assessment is submitted to the verifiers for verification, the Case Manager will review
the submission to run a quality check through sampling to make sure that it conforms to submission
requirements (as per above evidence discussion). Once all requirements have been addressed, ISCA
will request the verifier(s) to undertake the verification.
The verification of the project/asset self-assessment will be completed in two rounds.
Round 1
Verifiers review the submitted self-assessment including all evidence, and agree to a level and score
verified, plus a set of recommendations which advise the Assessor of what is needed to meet their
original self-assessed score. That is, if the Assessor self-assesses at Level 2 but the Verifiers verify at
Level 1, they will outline what else would be required to meet Level 2.
The outcomes of the round 1 verification will be provided to the Assessor by the Case Manager.
The Assessor needs to confirm whether they will accept the round 1 score achieved or will revise and
resubmit their self-assessment for a second round of verification.
Round 2
If desired, the Assessor will resubmit their self-assessment to include:
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• Any amended self-assessment levels. This cannot include revised levels higher than the original
self-assessed levels, that is, if the round 1 self-assessed Level was Level 2, the round 2 self-
assessed Level cannot be Level 3, if changed it can only be to Level 1 or nil. At this point the
Assessor may decide to accept the verified score for some credits, thereby reducing the Level,
and provide additional evidence for others,
• Any additional evidence to address the Verifier(s) comments, and
• Any revised credit summary forms to address the Verifier(s) comments. Any changes to the
originally submitted credit summary forms need to be made using red text.
The revised self-assessment will be provided to the Verifier(s) for verification. The outcomes of the round
2 verification will be provided to the Assessor by the Case Manager.
Following the round 2 verification, and before the rating moves into certification, the Assessor will be
asked to confirm whether they intend to dispute the verification outcomes. If they do, a dispute process
will be initiated to resolve the issue. They will also be asked to the best of the management team’s
knowledge if the project/asset has any actual, pending or possible fines, penalties or prosecutions. Once
confirmed that there are no fines, penalties or prosecutions, the rating will move to Certification. If this
is confirmed otherwise, then ISCA, at its discretion, will consider whether to proceed to Certification or
not.
Certification
The Verifiers will provide a recommendation to the Technical Rating Committee as to the score and
rating level the rating has achieved.
Subject to meeting necessary requirements, ISCA will certify the achievement of a rating at either
‘Bronze’, ‘Silver’, ‘Gold’, ‘Platinum’ or ‘Diamond’ performance level.
The certified rating is awarded to the defined infrastructure project or asset itself. Following achievement
of certification, rating partners will be able to publicly claim an IS rating for the infrastructure asset.
Key activities of the Certification stage include:
Certificate Award
The achievement of a Certified Rating is celebrated by awarding the Rating Certificate to a
representative of the Registrant organisation(s). This is best done at an event and ISCA will work with
the project/asset team to develop a suitable approach.
Key messages
ISCA and the Registrant will agree on a suite of key sustainability messages that can be used by both
organisations to promote the project/assets achievement of a certified IS rating. These messages will
be presented on the ISCA website within the IS Ratings Directory and will highlight the areas of the
rating where the project/asset has performed particularly well (rating highlights).
Case Studies
Elaborating on the key messages, the Case Manager and Assessor should work together to
develop/confirm a set of case studies which can be used to promote the achievement of the Certified IS
rating. These case studies may already have been developed throughout the Assessment stage and
may include:
• Case studies which highlight the business case for infrastructure sustainability,
• Initiatives that have been implemented on the project, and
• Category/Credit specific case studies which can be used as examples on the ISCA website
and/or various ISCA training/presentation materials.
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Feedback
ISCA will seek formal feedback from the Assessor following certification. The objectives of the feedback
process include:
• To query whether the Registrant’s objectives for applying the rating scheme were achieved,
• To understand how well ISCA provided support throughout the rating process,
• To gather feedback on the rating tool and rating process and their effectiveness,
• To understand and reflect on any issues or constraints experienced by the team throughout
their pursuit of the ISCA rating, and
• To discuss the business case for sustainability and the cost/benefit impact of the IS rating tool.
Design to As Built transition
The Design component of the rating is an interim rating and is therefore superseded by the As Built
component of the rating once completed.
Once the Design component of the rating is certified the rating will automatically move on to the As Built
component of the rating unless otherwise advised. The As Built component of the rating will build on
the already certified Design component which means that evidence from the design phase does not
need to be re-assessed.
The transition from the Design component of the rating to the As Built component of the rating will be
facilitated by the Case Manager and involves the Case Manager issuing an As Built scorecard (contains
the Design rating outcomes and verifier comments), and seeking a meeting to discuss the Design rating
comments and any advice for As Built.
The following process should be followed when preparing the As Built submission after a certified Design
rating:
• Use the revised As Built scorecard provide by the Case Manager to prepare the self-
assessment,
• The design submission evidence needs to be updated only where something has changed
during the construction phase e.g. if a late change to the design has been made then the Base
Case Proposal and relevant credits would need to be updated and resubmitted for verification
in the As Built rating submission, and
• The evidence should focus on demonstrating how the credits have been met through
construction e.g. photos of a design initiative being implemented, monitoring reports.
During the Design component of the rating, the verifier may have made specific comments for the As
Built component of the rating. These would have been noted in the scorecard and presented as blue
text. These comments must be addressed for the As Built component of the rating.
Evidence labelling should continue from the Design component of the rating, that is, if 5 pieces of
evidence were provided in the Design component of the rating then the first piece of evidence for the
As Built component of the rating would be labelled ‘6 (f)’.
When creating Credit Summary Forms (refer to Section 3 of the scorecard), do not generate new Credit
Summary forms for As Built. Update the Design submissions with the further relevant information and
highlight the changes using red text.
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BASE CASE PROPOSAL
In the Energy & Carbon, Water and Resource Efficiency categories, several of the credits adopt an
approach of modelling and measuring the performance of the project or asset (in terms of resource
consumption or greenhouse gas emissions) and comparing it to a business as usual (BAU) Footprint.
Despite industry efforts, including the delivery of the IS rating scheme, there is only limited, industry
baseline data for Energy and Carbon, Water and Materials impacts at the project/asset level to use for
comparison and benchmark efficiency and performance. Consequently, the Energy & Carbon, Water
and Resource Efficiency categories adopt an approach of comparing actual and predicted performance
for energy and carbon, materials and water against a self-proposed project/asset Base Case. This
approach will also ultimately facilitate the capture of good quality industry data over time which could
support a shift to absolute performance benchmarks in later iterations of the rating scheme.
The Base Case approach is used to model and measure the performance of the project or asset (in
terms of resource consumption or greenhouse gas emissions) and compare it to a business as usual
base case footprint. Guidance for these concepts and the approach is provided here. ‘Footprint’ is a
term that means the quantified impact of a certain issue across the infrastructure life cycle. This term is
used throughout these categories, except for the Resource Efficiency category, where the term ‘impact’
is more correctly used.
Base Case process
A base case should be chosen that is a suitable, early design accepted by key stakeholders as being
representative of the original concept for the infrastructure development. The design should be
advanced enough to provide sufficient details, such as a bill of quantities, from which footprints can be
calculated and, ideally where business-as-usual (BAU) technologies can be identified. This might be a
concept design or a reference design which is used for tendering purposes.
The Base Case Design needs to be formally adopted by the key stakeholders in the project or asset and
documentation of this must be provided. The same Base Case must be used consistently across the
following credits in the Energy & Carbon, Water and Resource Efficiency categories:
• Ene-1 (Level 2 to 3 only)
• Rso-6 (Level 2 to 3 only)
• Wat-1 (Level 2 to 3 only)
The establishment of a suitable Base Case should be discussed at the Kick-off Workshop. The Assessor
must submit the Base Case Proposal Form to the Case Manager following the Kick-off Workshop and
as early as possible in the Assessment phase. The form includes details on the name of the design, the
design’s purpose and function and the design life.
The form also includes section on ‘base case qualities’. These include:
• Applied Business As Usual Technologies - BAU technologies should be recent, used for similar
purposes and in similar locations. Assumptions should be stated. The design selected may or
may not apply business as usual technologies. Where a later design is chosen, which has
technologies/initiatives that do not represent business as usual, the base case and footprints
may need to be adjusted. See the ‘Base Case Adjustment’ section below.
• Transparency – This can be demonstrated by showing that the base case is accepted by key
stakeholders and/or that it was developed independently of those delivering the project/asset.
• Matching Scope – Show that the scope of the Base Case matches the scope of the IS rating.
Explain any boundary differences, their significance and how they will be addressed. If the
scope of the base case does not completely match the actual case, the base case footprints will
need to be adjusted.
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• Accuracy and Detail – Describe how the Base Case provides suitable detail to allow robust
estimation of appropriate base case footprints including how any gaps will be addressed.
Explain how the Base Case information covers the full infrastructure life cycle (construction and
operation).
• Alternatives – Describe the alternative designs that were considered for adoption as the Base
Case and justify why these were not chosen (relating back to the Base Case qualities above).
In addition, the following is required:
• identification of which credits are to use the base case, and
• descriptions of how the Base Case Footprint(s) will be calculated from the Base Case including
any BAU assumptions and use of any base case adjustment (see below).
The Base Case needs to be verified through ISCA early in the assessment process to ensure the
approach is sound and the correct data is collected for the assessment. This process will help to prevent
unnecessary time being spent analysing footprints of inappropriate designs. Once the Base Case has
been verified, this Base Case must be used for all relevant credits in the Assessment.
Base Case Adjustment
It is common that the decision of a suitable base case is largely pragmatic, based on what suitable
design information is available. Very early designs may be too high-level to allow footprints to be
estimated, while later designs may already incorporate beyond BAU sustainability initiatives which
should rightfully be recognised in any measurement of project performance. To address the situation
where a later design is chosen which incorporates beyond BAU initiatives, a process of ‘extracting’ these
initiatives from the selected design can be applied to establish a base case.
This process is outlined as follows:
1. Select a suitable design upon which to base the base case as per the processes described
above.
2. Identify whether there are key sustainability initiatives that form part of the proposed design that
are clearly beyond BAU and should be recognised as part of the project’s performance
measurement through the rating tool.
3. Estimate the (relevant environmental) footprint(s) for the chosen design.
4. Replace the key sustainability initiatives with a BAU alternative in the base case footprint(s).
5. Provide the explanation for this process and the sustainability initiatives in the base case
proposal form as per above, including justification that the initiatives are beyond BAU.
6. Provide summary and details of the footprint and initiative calculations in the credit summary
form for the relevant credit in the Assessment submission.
Actual Case
For the Design component of the rating, the actual case is the design at the end of the design phase.
For the As-Built component of the rating, the actual case is the as-built design at the end of construction.
Actual Case Footprints
For the Design component of the rating, the actual case footprint is the estimated environmental impact
of the design, over the entire infrastructure life cycle (construction and operations phases), in relation to
the particular impact being measured. For example, the actual carbon footprint for the ‘Design’ rating is
the estimated total GHG emissions for the construction and operations phases based on the actual
case.
For the As Built component of the rating, the actual case footprint is the estimated environmental impact
of the as-built design, over the entire infrastructure life cycle (construction and operations phases), in
relation to the particular impact being measured. This will consist of the measured construction footprint
plus the modelled operation footprint. For example, the actual case carbon footprint for the ‘As-Built’
component of the rating is the measured GHG emissions for the construction phase plus the modelled
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GHG emissions for the operations phase based on the planned (future) operation of the as-built
infrastructure.
Reductions
The Ene-1, Rso-6 and Wat-1 credits and are ‘scaled’. No reduction between base case and actual case
is required to be demonstrated to achieve Level 1 (only monitoring and modelling). In fact, no base case
is required at all. To achieve higher than Level 1, a reduction between base case and actual case
footprints is required. For every unit of performance improvement up to Level 3, fractions of Levels may
be achieved on a sliding scale. This sliding scale approach provides encouragement to pursue every
reduction opportunity possible.
The difference between the base and actual case footprints should be explained in the credit summary
form by describing the key changes and their impacts in terms of reductions or increases in footprint. It
is recommended that this is supported by using a waterfall chart or similar (see example in Figure int3).
See each of the relevant credits for details.
Figure Int8 Waterfall chart comparing actual case to base case (Rso-6) for Whitsunday Sewage Treatment Plant Upgrade. Source: Downer
The Base Case Proposal should be proposed using the form and procedure available through the rating
site.
The Case Manager will review the Base Case Proposal and issue the proposal and the weightings
assessment to a Verifier(s) for verification.
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CASE STUDIES, GUIDELINES AND TOOLS
Case Studies
There are a number of case studies for ISv2.0 categories available on the ISCA website. The case
studies provide good and best practice examples.
Guidelines and Appendices
The following guidelines are available on the ISCA website:
• Energy and Carbon Guideline
• Climate and Natural Hazards Risks Guideline
• Design Review Guide
• The Materials Calculator Guideline
• ISv2.0 Knowledge Sharing Initiatives Appendix
• ISv2.0 Innovation Challenge Appendix
Tools
The ISv2.0 scorecard is provided for assessors to track their progress and to manage evidence. The
scorecard must be submitted for verification along with evidence supporting the projects submission.
The ISv2.0 scorecard can be found on the ISCA website.
The Materials Calculator version 2.0 accompanies the rating tool and can be found on the ISCA website.
Please ensure you are using the correct version of the Materials Calculator. All ISv2.0 projects are to
use the ISv2.0 Materials Calculator.
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NOTES, EXCEPTIONS AND DISCLAIMERS
Must statements
The Technical Manual outlines the requirements of each credit and criterion through ‘must’ statements.
‘Must statement’ are bold as a visual aid in the Technical Manual and provided as a checklist in the
scorecard. While every effort is made to ensure all must statements are bolded and included correctly
in the scorecard, it is the assessor’s responsibility to ensure they have read the Technical Manual in full,
and ISCA will not accept liability for any un-bolded must statements, or discrepancies in the scorecard.
Should there be any un-bolded must statements or discrepancies between the Technical Manual and
the scorecard, the Technical Manual overrules the scorecard and the discrepancies should be brought
to the attention of ISCA.
Multidisciplinary teams
In numerous categories, the structure of a multidisciplinary team is defined, often as part of a ‘must
statement’. Where job titles are identified, it is acceptable to have people with similar experience, or
similar roles as to those job titles identified. For example, if a Workforce Manager is identified as a role
required to make up a multidisciplinary team, then it is acceptable to have a HR Manager, or a person
with experience in workforce management such as a Sustainability Manager who previously worked in
Human Resources. It is recommended to speak to your Case Manager prior to submission to ensure
the make-up of the multidisciplinary team will likely meet the requirements of the criterion.
Case Manager advice and verification
Case Managers provide support throughout the rating process and will provide advice to rating partners
and assessors. Case Managers cannot influence the decisions of Verifiers, and the verification process
is undertaken independently of the Case Managers. For this reason, Case Managers will provide advice
to the best of their abilities, however, this advice cannot be treated as a guarantee or assurance that the
evidence or approach discussed will be accepted by the verifiers.
Verifiers act independently from ISCA and will make a decision based on the evidence provided to
support the claims of that submission.
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CATEGORY INDEX
Context
Leadership & Management
Sustainable Procurement
Resilience
Innovation
Options Assessment & Business Case
Benefits
Energy & Carbon
Green Infrastructure
Environmental Impacts
Resource Efficiency
Water
Ecology
Stakeholder Engagement
Legacy
Heritage
Workforce Sustainability
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Rso
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Con CONTEXT
Infrastructure is critical to the sustainability of cities, regions and countries, both in the way it addresses
community needs and objectives, and in the way it integrates into its physical and social context in order
to optimise the benefits that can be generated. The significant investment required to deliver
infrastructure assets, together with their long lifespans, means infrastructure assets can fundamentally
shape cities and regions for better or for worse with far-reaching impacts.
To be sustainable, infrastructure must be planned, designed, built, and operated with a sound
understanding of its role in meeting community needs and objectives. There must also be an
understanding of how an asset can be knitted into the fabric of a place to form an integral part of a
healthy, vibrant and sustainable society. As the management of the built environment becomes more
complex, so does the process of successfully integrating infrastructure into our local areas, cities and
regions.
Strategic Context
Policies and programs that are developed through robust strategic planning, particularly integrated
infrastructure and land use planning, provide a good foundation for planning, design, delivery, and
operation of infrastructure assets. They can also assist with the identification of complementary
initiatives (for example, manage demand measures) which, when implemented, enhance the benefits of
investment in infrastructure assets. Confirming strategic alignment between proposed infrastructure
projects and strategic plans is an important first step in delivering infrastructure that meets the broader
needs of society.
Many leading infrastructure agencies in Australia and New Zealand have policies and processes to
guide the review of their infrastructure projects to ensure they are aligned with their strategic context
and address the key challenges, opportunities, and aspirations set out in infrastructure and land use
plans - some examples include:
Infrastructure Australia’s Assessment Framework: Detailed Technical Guidance
Transport for NSW, Principles and Guidelines of Transport Investment and Initiatives
Victoria Department for Transport, Economic Evaluation Guidelines
New Zealand Treasury, Better Business Cases: Guide to Developing the Strategic Assessment
Urban and Landscape Design
Understanding and responding to the physical and social context in which infrastructure is planned,
designed, built, and operated are determining factors in the success of projects. Urban and landscape
design is ‘the art of making places’ (Cowan, 2000) particularly concerned with the constituent physical
parts of the environment, the way these parts fit together to create networks of space and activity, the
function of those space networks, and their role as a social venue (DETR and CABE, 2000).
Urban design is both a process and an outcome, creating places in which people live and interact with
each other and the physical world around them. Urban design operates on a variety of scales, from the
macro scale of the urban structure (land use planning, transport and infrastructure networks) to the micro
scale of street furniture and lighting (Department of Infrastructure and Transport, 2011).
In this context, urban and landscape design focuses specifically on the analysis, planning, and design
of the infrastructure asset within its community and environment.
The design of urban places is the starting point for how they will ultimately function and perform for all.
While urban design excellence is sometimes seen as a costly ‘optional extra’, it is actually a cost-
effective necessity. The NSW Government Architect (NSW GA, 2016) makes the case that urban design
excellence delivers value in numerous ways:
Embedding accessibility via walking, cycling and public transport, reducing travel costs for all, and
boosting the economic viability of local businesses and services
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Delivering a people-friendly public realm, which supports community development and social
interaction and provides enhanced recreation opportunities
Supporting conditions for social interaction
Supporting businesses and economic performance through a ‘critical mass’ of local residents, and
easy access between home and work
Enabling housing, living and working diversity and choice
Embedding opportunities for affordable housing and living
Reducing energy and water costs through compact and accessible development patterns.
Conversely, poorly designed urban places can create long-term costs:
Limiting the public to expensive, car-only transport with impacts on amenity, liveability and the cost
of development
Limiting access and interaction, and contributing to social isolation
Limiting opportunities for local small business to access local populations
Increasing infrastructure and resources costs substantially
‘Done well, urban design results in resilience, safety and security, longevity of investment, reduced
operating costs, and increased land value in the wider precinct. It has a positive impact on reputation
and brand and therefore on the ability to attract talent and visitors to our cities – to live, work, and invest’
(NSW GA, 2016).
High quality urban design is becoming increasingly important as the density of our cities increases and
our population grows and changes. Creating Places for People: an urban design protocol for Australian
cities (the Australian Urban Design Protocol) was developed collaboratively as an action from Australia’s
National Urban Policy and establishes 12 broadly agreed principles for quality urban places that can be
applied to any project in any location. The Australian Urban Design Protocol (www.urbandesign.org.au)
is hosted by the Australian Sustainable Built Environment Council (ASBEC), of which ISCA is a member,
and it is an excellent source of information from around the country.
Similarly, the New Zealand (NZ) Ministry for the Environment developed the NZ Urban Design Protocol
as part of the Government’s Sustainable Development Programme of Action. The NZ Urban Design
Protocol is a key deliverable of the ‘Sustainable Cities’ action area, which seeks to make New Zealand’s
cities healthy, safe and attractive places where business, social and cultural life can flourish. The NZ
Urban Design Protocol is hosted by the Ministry for the Environment
(http://www.mfe.govt.nz/publications/towns-and-cities/new-zealand-urban-design-protocol) and
identifies seven essential design qualities that create quality urban design.
A number of leading infrastructure agencies in Australia and NZ have policies and processes to guide
improved urban and landscape design for their assets. The following may be considered particularly
instructive for roads and transport projects:
‘Beyond the Pavement – Urban Design Policy Procedures and Design Principles’, NSW Roads and
Maritime Centre for Urban Design,
‘Around the Tracks – urban design for heavy and light rail’, Transport for NSW, and
‘Bridging the gap’, NZ Transport Agency Urban Design Guidelines.
NSW Roads and Maritime Services has developed a comprehensive set of documents that are publicly
available. These focus on effective urban and landscape design and management through all phases
of its road assets, with a strong emphasis on contextual design and community involvement.
The Western Australian Government’s Visual Landscape Planning in Western Australia is a key source
of good practice guidance for considering factors, such as visual and landscape values for a broad range
of development and infrastructure assets/networks. The Australian Wind Energy Association and
Australian Council of National Trust Wind Farms and Landscape Values National Assessment
Framework is also a high standard example of a comprehensive policy, as is the RMS Guidelines for
landscape character and visual impact assessment. The Planning Institute of Australia and the
Australian Institute of Landscape Architects each has a range of relevant policies that address broad
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planning, design and sustainability issues related urban and landscape design and visual impact
assessment and are continuing to develop relevant guidance.
There are a number of high quality urban and landscape design policies and guidelines, developed
internationally and in Australia and New Zealand, which are applicable to integration of infrastructure
into towns and regions. Some notable examples include:
NSW Government Architect, Better Placed – A design led approach: developing an Architecture
and Design Policy for NSW,
Victorian Urban Design Charter,
Adelaide Design Manual,
People, places, spaces – A design guide for urban New Zealand, and
UK Urban Design Compendium
Internationally, schemes such as The Sustainable Sites Initiative: Guidelines and Performance
Benchmarks 2009 (US), CEEQUAL (UK), Greenroads (US), and LEED 2009 for Neighbourhood
Development (US), all address urban and landscape design to differing extents and in different ways.
Also emerging are a number of tools that seek to measure aspects of the quality of place and thereby
provide an approach to evaluating the effectiveness of urban and landscape design – some key
examples, include:
Link and Place (University College London)
Walk Score (Walk Score)
The overarching objective of this category is to achieve strategically aligned, contextually appropriate
infrastructure planning, design, construction, and operation. To do so requires evidence of a
collaborative, interdisciplinary approach that has been influenced by the local context and creates
infrastructure that fits its setting, while preserving and enhancing scenic, aesthetic, cultural, community,
and environmental resources, and values.
There are two credits in the Context category:
Con-1 Strategic Context (Planning only)
Con-2 Urban and Landscape Design Context
Category Linkages
The following ISv2.0 categories have linkages with the Context category;
Table G1 Category linkages
Credit Description Planning Design As Built Operations
Sta-1 Including stakeholder views
throughout Con-2 is required
x x x x
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Con-2 Urban and Landscape Design Context
Aim
To reward adoption of best practice urban and landscape design.
Criteria
Table G2 Con-2 Context summary criteria table
Level 1 Level 2 Level 3
DL1.1 An urban and landscape
design plan is developed and
implemented
AND
DL1.2 A member(s) of the senior-
management team has central
responsibility for incorporation of
urban and landscape elements
into design.
AND
DL1.3 The ongoing maintenance
arrangements for the project’s
urban and landscape design have
been reviewed.
The requirements for Level 1 are
achieved.
AND
DL2.1 An urban and landscape
design statement has been
prepared.
AND
DL2.2 The urban and landscape
design plan has been
independently reviewed at key
stages throughout the design.
The requirements for Level 2 are
achieved
AND
DL3.1 The infrastructure
contributes a net increase in
permeability.
Definitions
Objectives are specific and measurable steps taken that will contribute to the achievement of the vision.
Senior management refers to the top level of management within the project or asset management
organisation.
Suitably qualified professional is a person with a planning, design, landscape architecture or urban
design qualification with a minimum of 10 years’ experience.
Suitably qualified multidisciplinary team for the purposes of this credit should include
representatives from a range of different disciplines, including city planners, urban designers and
landscape architects.
A vision statement is a description of the desired outcome to be accomplished for infrastructure users
and the broader community through successful project planning, design, construction, and operation.
For the purposes of this credit the design vision must be related to the need for the project and its role
and purpose, as identified by relevant government strategies, plans, programs, and priorities which set
the context for the project. The design vision must also be related to the physical and social environment
into which the project will be integrated.
Level 1
DL1.1 An urban and landscape design plan has been developed and implemented.
For infrastructure to be, incorporate or facilitate, well-designed and well-functioning places, it requires
a high standard of urban and landscape design (achieved through multidisciplinary teams of suitably
qualified specialists working collaboratively at all stages, from design through to procurement,
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Con implementation, operation, and maintenance). Good processes prioritise design excellence through
leadership, teamwork and integration.
A high standard of design should be reflected in the urban and landscape design plan which must be
prepared for the project. If an urban and landscape design plan was developed in the planning phase,
that plan must be reviewed and updated by a suitably qualified multidisciplinary team to ensure it aligns
with the requirements of this credit.
If no urban and landscape design plan exists then one must be prepared by a suitably qualified
professional with a planning or design qualification with a minimum of ten years’ experience. The
preparation of the plan must involve the following tasks;
Site analysis
Site analysis is crucial to the understanding of the urban and landscape context of the site. It provides
the underlying rationale for the vision, objectives and scope of the project. A site analysis must identify
key features that will influence the planning and design of the infrastructure asset. Depending on the
size and scale of the asset, the site analysis should also consider national, regional, sub-regional, city-
level, and suburban perspectives. The site analysis must include a general context analysis, a local
site context analysis, and a site characteristics analysis.
1. General context analysis
This component of the analysis identifies the key features that will influence the planning and design
of the infrastructure from regional, subregional, or suburban perspectives depending on the size of
the site. The area of interest should increase, as the size of the infrastructure increases, in order to
allow for consideration of relevant features.
The general site context findings should show the following information, as a minimum:
Topography,
Trunk (arterial) infrastructure (e.g. water, sewerage, electricity),
Significant water bodies and major waterways,
The coastline, high-water mark, coastal management zone (or similar),
Broad land uses, including land-use categories and/or designations,
Major community facilities,
Transport infrastructure,
Natural environmental features, and
Major hazard areas.
2. Local context analysis
This component of the analysis identifies the key elements on the site and in the area immediately
surrounding the site that will influence the planning and design of the infrastructure. The local site
context findings should be presented in plans, and should show the following information:
Statutory planning,
Legal constraints,
Land uses,
Community facilities,
Movement network (e.g. roads, transport infrastructure, pedestrian network),
Natural physical features,
Hazards,
Ground conditions,
Heritage,
Amenity,
Views and vistas,
Climate,
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Socio-economic characteristics,
Local cultures,
Site boundary interfaces,
Built form,
Utilities infrastructure, and
Other site features.
3. Site Characteristics Analysis
Using the information from the general and local context analysis, the project team must identify
elements and /or features that will be affected by the project. The project team must also apply a
weighting or ranking to the identified impacts, in order to examine where impacts will be more or
most significant. This forms the basis for the site characteristics analysis. Where impacts are more
significant or the complexity of constraints and challenges is greater, more detailed analysis must
be undertaken to establish how these will affect the fulfilment of the overall project vision and
objectives.
The site characteristics analysis must provide the following output:
a synthesis of the general and local site context findings, identifying the constraints,
opportunities and influences; and
the relative importance of the identified constraints, opportunities and influences.
The site characteristics analysis should be represented using a combination of plans, text and
images to represent the above output requirements. A summary must also be provided on how the
general and local context analysis will inform the planning and design process.
Vision, principles, objectives and scope
Following the site analysis, the overall urban and landscape vision, values and objectives for the asset
should be agreed upon. The vision should be related to the wider system or network vision and the
vision articulated in the project development plan, and address the relevant design policy for the system
or network. The vision must be supported by a set of design principles which will guide and provide a
focus for the design process. The design objectives must support the design vision and principles, and
demonstrate how the achievement of the objectives will lead to the overall fulfilment of the design vision
and principles.
The scope of a project must be clearly defined. This is especially important as the scope defines the
boundaries of a project and can be used to monitor and review the project as it progresses. The scope
also defines what can or cannot be evaluated at project completion.
Options and strategies
Urban and landscape design options and strategies must be prepared with reference to the previous
stages including site analysis and planning, and the vision, principles and objectives of the urban and
landscape design plan. They should also respond to the people and place principles set out in the
Australian Urban Design Protocol, the seven Cs set out in the New Zealand Urban Design Protocol or
other ISCA approved guidelines.
The relevant People and Place principles outlined in the Australian Urban Design Protocol include:
Design Principles for People: Liveability
o Comfortable
o Vibrant
o Safe
o Walkable
Design Principles about Place: Productivity and Sustainability
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Con o Enhancing,
o Connected,
o Diverse,
o Enduring, and
o The principles are described in more detail in the protocol
(www.urbandesign.org.au.)
The seven Cs outlined in the New Zealand Urban Design Protocol include:
Context
Character
Choice
Connections
Creativity
Custodianship
Collaboration
Urban and landscape design options and strategies should also influence and be integrated into the
broader project options and the options assessment process such that the project at large is shaped by
the urban and landscape design vision, principles and objectives.
The urban and landscape design options should be assessed using Ecn-1 and Ecn-4, in order to
determine their potential for achieving wider sustainability outcomes. This analysis or assessment may
reference related credits within the IS rating scheme, including the following:
Table G3 Con-2 related IS credits
Credit Area of reference
Lea-1 Integrating sustainability The project’s sustainability vision, objectives and targets
Res-1-2 Resilience strategy,
Climate and natural
hazard risks
Resilience and climate considerations
Ene-1 Energy and carbon
reduction
Opportunities to enhance energy efficiency and reduce demand for
energy consumption which contributes to carbon emissions
Ene-2 Renewable energy Opportunities to integrate renewable energy generation
Gre-1 Green infrastructure The design strategy should identify potential opportunities for integrating
green infrastructure into the proposed design
Env 1-5 Environmental impacts
(water discharges, noise,
vibration, air quality and
light pollution)
Environmental impacts must be addressed in the design strategy,
particularly in terms of how the proposed design will address potential
water discharges, noise, vibration, air quality and light pollution
Rso-1-7 Resource Efficiency Opportunities to minimise resource consumption and select low-impact
materials
Wat-1-3 Water Opportunities for minimising water use, sourcing non-potable water and
water-sensitive urban design
Eco-2 Identifying and managing
impacts
Minimising impacts and enhancing ecology
Sta-1-2 Stakeholder engagement Responding to stakeholder perspectives and priorities
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Credit Area of reference
Leg-1 Leaving a lasting legacy Incorporating initiatives that leave a wider and lasting legacy for
community
Her-1 Heritage Protecting heritage and providing access to cultural sites where
appropriate
Wfs-6 Sustainable site facilities The design strategy should address potential for sustainable site
facilities, especially during construction, as-built and operation.
Urban and Landscape Design Plan
An urban and landscape design plan is a concept or master plan (or similar) identifying the key planning
and design features of the infrastructure and its surrounds. This plan must reflect: the site analysis; the
vision, principles and objectives, and; the options and strategies. It should include the following
elements:
Road network and hierarchy (including treatment of access points),
Public transport network,
Walking and cycling paths,
Land use distribution (and indicative maximum heights),
Residential densities including minimum lot sizes,
Open space network and hierarchy,
Activity centre location and hierarchy,
Other employment areas,
Community facilities location and type,
Nature conservation areas,
Heritage features,
Buffer zones,
Waterways and water bodies,
Other trunk infrastructure networks including related easements, and
Staging and development time frames.
It must propose objectives in relation to the following, where relevant:
Integrating with existing infrastructure and development,
Urban form,
Public transport,
Activity centres and employment, and
Landscape and green infrastructure.
The urban and landscape design plan must also specify regular intervals for review and evaluation
throughout the project lifecycle.
Procurement requirements
Please see the Sustainable Procurement category to ensure the procurement approach aligns with the
requirements of the Sustainable Procurement category.
DL1.2 A member(s) of the senior-management team has central responsibility for incorporation of urban
and landscape elements into design.
‘Central responsibility for incorporation of urban and landscape design into the broader project design’
means that a person or persons must have specific accountabilities in relation to decision making and
management of urban and landscape design and its incorporation into the broader design. This must
be specified in a position description(s).
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Con DL1.3 The ongoing maintenance arrangements for the project’s urban and landscape design have been
reviewed.
A review must be undertaken by a suitably qualified professional (that is a landscape architect or urban
designer) to confirm the design and ongoing maintenance arrangements for the project’s urban and
landscape design will ensure the vision, principles and objectives and detailed design elements are
realised and maintained over the life of the infrastructure asset.
Example evidence for Level 1
A copy of the urban and landscape design plan
Report documenting results of consultation and/or engagement with the operator
Position description for the designated member(s) of the senior-management team responsible for
incorporation of urban and landscape design into the broader design
Level 2
DL2.1 An urban and landscape design statement has been prepared.
An urban and landscape design statement must be prepared and describe how urban and landscape
design and relevant stakeholder input has influenced the project design, including options development,
assessment, selection, and refinement. Enough information must be provided to make clear any
changes made or alternatives rejected through the design process, and reasons for the decisions made.
The project landscape and urban design statement must also document how the project delivers on
the urban and landscape vision, objectives and principles and the detailed design elements. The
statement must include evidence for the community benefits anticipated to be generated by the
project’s urban and landscape design.
DL2.2 The urban and landscape design plan has been independently reviewed at key stages throughout
the design.
The review of the urban and landscape design plan must adhere to the Principles of Design Review
set out in the Infrastructure Sustainability Rating Tool Design Review Guide, and be conducted by an
independent Design Review Panel or an independent qualified individual.
If a panel is undertaking the review then the panel must be comprised of one panel chair and a minimum
of two panel members. Members of the panel must be independent from the project in review and
possess project relevant skills and experience (including at least one member with relevant skills and
experience in infrastructure planning, city planning, urban and landscape design and/or economics),
and be recognised experts in their discipline, with a minimum of 10 years’ experience. Members must
be registered by a relevant professional peak body and will be bound by that institute’s code of ethics
in relation to objectivity, integrity and accountability. The same panel chair and members must be
present in all design review panel meetings. If, at any point, the chair, or a panel member is replaced,
their replacement must comply with the requirements of this guide.
If an individual is undertaking the review then they must provide evidence of their independence have
at least 10 years’ experience in infrastructure planning, city planning, urban and landscape design
and/or economics. They must be registered by a relevant professional peak body and will be bound by
that institute’s code of ethics in relation to objectivity, integrity and accountability.
If a person at the Government Architect’s Office (or alike) is undertaking the review, then they meet the
requirements of this criterion.
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The frequency of the review must be identified and justified.
Example evidence for Level 2
Independent review report for each identified stage of review
Urban and landscape design statement.
Level 3
PL3.1 The infrastructure contributes a net increase in permeability.
The infrastructure must contribute a net increase in the permeability of its surrounding area for the
benefit of the community. An improvement in permeability should be demonstrated by an improved Link
and Place Score or similar methodology which recognises the value of streets as movement conduits
as well as destinations in their own right.
This benchmark may not be relevant for all projects. If this is the case, the project team must
demonstrate permeability is not a material consideration. This may be in the form of a statement or
report.
Example evidence for Level 3
Statement or report showing an improved Link and Place score or similar, where relevant
Statement or report demonstrating that improved permeability is not relevant to the project, where
relevant.
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Con-2 Urban and Landscape Context
Aim
To reward adoption of best practice urban design principles and practice.
Criteria
Table G4 Con- 2 Context summary criteria table
Level 1 Level 2 Level 3
ABL1.1 Urban and landscape
plans are implemented and
effective measures are
employed to ensure the
successful establishment and
ongoing maintenance of
plantings and other landscape
and public realm features.
The requirements for Level 1
are achieved
AND
ABL2.1 Project evaluation is
undertaken at key stages to
ensure ongoing alignment with
the project urban and
landscape vision, objectives
and principles as articulated in
the urban and landscape
design plan.
AND
ABL2.2 The asset/network is
constructed in accordance with
the urban and landscape plan
and achieves a high degree of
compliance.
The requirements for Level 2
are achieved
AND
ABL3.1 A user evaluation is
undertaken and confirms that
90% of users are satisfied that
the urban and landscape plan
has been successfully
implemented.
Definitions
An urban and landscape design plan is a concept or master plan (or similar) identifying the key
planning and design features of the infrastructure and its surrounds. It aims to ensure that the final
development integrates into its setting and provides a unique experience. Urban and Landscape design
plans represent the broadest level of landscape planning and design for infrastructure projects. They
provide a coordinated design approach to the landscape and urban design treatment of infrastructure
systems within a particular area. They are an illustrated report, containing plans and supporting written
description that documents the design process, including site analysis and integrated landscape
assessment. This report should also identify specific design strategies which are to be incorporated into
later design phases.
A user evaluation is an evaluation of the infrastructure users’ (for roads, this would be drivers, for
airports this would be airlines and/or passengers, for railways this would be commuters, etc) satisfaction
with the implementation of the vision, principles and objectives of the urban and landscape plan, the
detailed design aspects of the plan and its ongoing implementation
A suitably qualified professional for the purposes of this credit is a person with a planning, design,
landscape architecture or urban design qualification with a minimum of 10 years’ experience.
Independence means a person independent from the project team. To determine independence the
person(s):
must not work directly on the project or asset or be employed by a parent organisation.
must not work for one of the organisations contracted to the project (such as one organisation
involved in a joint venture or alliance to deliver the project)
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must be engaged to act independently of the project or asset and be able to show no vested
interest in the project or asset.
Level 1
ABL1.1 Urban and landscape plans are implemented and effective measures are employed to ensure
the successful establishment and ongoing maintenance of plantings and other landscape and public
realm features.
Urban and landscape plans must be reflected in the infrastructure asset as built. As-Built drawings
must be prepared and evaluated against the urban and landscape plan to confirm this consistency.
Where circumstances have required deviation from the urban and landscape plans, a clear justification
for the deviation(s) must be provided. Design changes must result in ‘no net loss’ of benefits to the
community or key stakeholders. This may require alternative urban and landscape initiatives to be
implemented to ensure that the overall level of benefit to each stakeholder group remains constant or
improves.
Measures must be identified and implemented to ensure that plantings and other landscape and public
realm features are effectively established and can be readily maintained during operations. These
measures must be documented in an urban and landscape plan, along with arrangements for
monitoring the successful maintenance of plantings and other landscape and public realm features. The
measures must also identify the party responsible for monitoring and review during the construction
and operations phase, as well as the party responsible for taking action where monitoring highlights
that the vision, principles and objectives set out in the urban design and landscape plan are not being
met.
Example evidence for Level 1
Urban and landscape design plan
Urban and landscape As-Built design
Urban and Landscape maintenance or management plans.
Level 2
ABL2.1 Project evaluation is undertaken at key stages to ensure ongoing alignment with the project
urban and landscape vision, principles and objectives as articulated in the urban and landscape design
plan.
The urban and landscape plan must identify regular intervals for review and evaluation during
construction. This may include site visits at regular intervals. On each occasion, the evaluation must
be documented. The findings and recommendations of the evaluation must be highlighted, including
the identification of parties required to conduct remedial action. The frequency of evaluation must be
justified.
ABL2.2 The asset/network is constructed in accordance with the urban and landscape plan and
achieves a high degree of compliance.
The asset/network must be constructed in accordance with the urban and landscape plan to a high
degree of compliance. For a high degree of compliance, there must be no major or recurring non-
compliances identified during the project evaluations. Recurring non-compliances are defined as more
than two of a similar nature.
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Results of evaluation
Report documenting the level of compliance of the asset/network to the urban and landscape
design plan.
Level 3
ABL3.1 A user evaluation is undertaken and confirms that 90% of users are satisfied that the urban and
landscape plan has been successfully implemented.
An evaluation must be conducted following construction of the urban and landscape design features to
evaluate the level of user satisfaction with the implementation of the vision, principles and objectives of
the urban and landscape plan, the detailed design aspects of the plan and its ongoing implementation,
unless justification can be provided as to why this is not relevant or appropriate.
If it is justified that a user evaluation is not relevant or appropriate, then the implementation of the urban
and landscape design plan or independent post occupancy evaluation must be undertaken by an
independent suitably qualified professional.
The implementation of the urban and landscape design plan or the post-construction evaluation must
be documented. The findings and recommendations of the evaluation must be highlighted, including
the identification of parties required to conduct remedial action.
Example evidence for Level 3
Post-construction evaluation, including sample surveys, collated survey data, findings and
recommendations.
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References Ausroads, 1998. Cities for tomorrow – integrating land use, transport, and the environment: Ausroads
Better Practice Guide 1998.
Australian Transport Council, 2016. Australian Transport Assessment and Planning Guidelines.
City of New York, 2010. Active Design Guidelines: Promoting physical activity and health in design.
City of New York, 2013. Active Design: Shaping the sidewalk experience.
Cowan R, 2000. Placecheck, A Users’ Guide.
Commonwealth of Australia, 2011. Australian Urban Design Protocol - Creating Places for People.
Design Council, 2013. Design review: Principles and practice.
Government Architects NSW, 2016. Better Placed – A design led approach: developing an Architecture
and Design Policy for New South Wales.
Homes and Communities Agency, 2000. Urban Design Compendium.
HM Treasury, 2013. The Green Book: Appraisal and evaluation in central government.
Infrastructure Australia, 2011. Our Cities Our Future – A National Urban Policy for a productive,
sustainable and liveable future.
Infrastructure Australia, 2016. Australian Infrastructure Plan: Priorities and reforms for our nation’s
future.
Infrastructure Australia, 2017. Assessment Framework: detailed technical guidelines.
Infrastructure Sustainability Council of Australia, 2015. Infrastructure Sustainability Rating Tool Design
Review Guide.
Infrastructure Sustainability Council of Australia, 2016. Infrastructure Sustainability Planning
Guidelines.
Ministry for the Environment, 2005. New Zealand Urban Design Protocol.
Ministry for the Environment, 2001. People, places, spaces: A design guide for urban New Zealand.
New Zealand Transport Agency, 2013. Bridging the gap: NZTA Urban Design Guidelines.
New Zealand Transport Agency n.d. Integrated planning for transport land use and investment.
New South Wales Government Treasury, 2007. Guidelines for economic appraisal.
Portland Development Commission, 2011. Portland Main Street Design Handbook: A guide on a
neighborhood commercial district revitalization.
Roads and Maritime Services, 2008. Landscape guideline: Landscape design and maintenance
guidelines to improve the quality, saftey and cost effectiveness of road corridor planting and seeding.
Roads and Maritime Services Centre for Urban Design, 2014. Beyond the pavement: Urban design
policy procedures and design principles.
Roads and Maritime Services Centre for Urban Design, 2012. Bridge aesthetics: Design guideline to
improve the appearance of bridges in NSW.
Roads and Maritime Services Centre for Urban Design, 2013. Guideline for Landscape Character and
Assessment Practice Note.
Transport for NSW n.d. Around the tracks: Urban design for heavy and light rail.
Transport for NSW, 2016. Principles and guidelines of transport and investment and initiatives.
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Con UK Department of the Environment, Transport and the Regions (DETR) and Commission for
Architecture and the Built Environment (CABE), 2000. By Design.
UK Department of the Environment, Transport and the Regions (DETR), Commission for Architecture
and the Built Environment (CABE) and University College London, 2000. The Value of Urban Design.
VIC Department of Sustainability and Envrionment, 2005. Activity Centre Design Guidelines.
VIC Department of Sustainability and Environment & Crime Prevention Victoria, 2005. Safer Design
Guidelines for Victoria.
Western Australian Planning Commission and Department for Planning and Infrastructure, 2007. Visual
Landscape Planning in Western Australia – a manual for evaluation, assessment, siting and design.
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Con LEADERSHIP AND MANAGEMENT
The world population is growing which creates many challenges such as inequality, environmental
degradation and conflict. In response to these challenges the United Nation’s Sustainable Development
Goals (SDGs) were developed. SDGs are an internationally agreed set of targets to achieve by 2030.
The Australian and New Zealand governments have both signed up to the SDGs making them the
framework in which Australia and New Zealand set our sustainable development objectives (ACFID,
ACOSS, GCNA & SDSN Australia/Pacific, 2016) (New Zealand Foreign Affairs & Trade, 2018). Other
governments around the world have signed up to them and as such, they are being embedded into
government policies and reporting frameworks. For this reason, it is highly likely that the SDGs will
become the standard approach to measuring and reporting sustainability.
The Sustainable Development Goals were launched in September 2016. With a total of 17 SDGs and
169 targets, countries around the world have come together and committed to the following:
• No poverty
• Zero hunger
• Good health and well-being
• Quality education
• Gender equality
• Clean water and sanitation
• Affordable and clean energy
• Decent work and economic growth
• Industry innovation and infrastructure
• Reduced inequalities
• Sustainable cities and communities
• Responsible consumption and production
• Climate action
• Life below water
• Life on land
• Peace, justice and strong institutions
• Partnerships for the goals
(United Nations, 2015)
The UN SDGs have also been developed to stimulate industry engagement and commitment to
sustainability. Although progress is being made towards achieving the SDGs, the Sustainable
Development Goals Report highlights that progress is far slower than planned (United Nations, 2017).
It is therefore critical that a culture of sustainability is embedded into our projects and assets from options
assessment to operations.
In 2016, the Australian SDGs Summit was held, making it the first high-level multi-stakeholder medium
for leaders and decision makers in Australia to discuss the necessary steps to achieve the SDGs. The
importance of using appropriate frameworks for monitoring and reporting progress was recognised and
the need for expansion of current reporting schemes and models was identified. It was also
acknowledged that collaboration efforts across all sectors are the key to achieving the SDGs.
As of May 2018, the New Zealand Government is assessing alignment with their existing policies and
frameworks such as the Living Standards Framework and will coordinate a measurement and reporting
approach in the near future (New Zealand Foreign Affairs & Trade, 2018).
The SDG Index measures a country’s progress towards the SDGs. In 2017, New Zealand was ranked
20P
thP, with a score of 77.6 and Australia was ranked 26P
thP with a score of 75.9 (Sachs, et al, 2017). An
analysis by the Bertelsmann Stiftung and Sustainable Development Solutions Network reveals that
Australia is making progress towards the SDG achievement for SDG3 (good health and well-being) and
SDG6 (clean water and sanitation). Likewise, New Zealand is making progress for SDG1 (no poverty),
SDG3 (good health and well-being), SDG4 (quality education), SDG7 (affordable and clean energy) and
SDG11 (sustainable cities and communities). While this is encouraging, it also highlights the lack of
progress for the other goals which further emphasises the need for effective actions and plans to achieve
the other SDGs. (Sachs, et al, 2017)
One approach projects and assets can measure their performance against the SDG is through their
sustainability or project/asset reporting process or framework. A common approach to sustainability
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reporting is to align sustainability reports to the Global Reporting Initiative (GRI). The GRI Sustainability
Reporting Standard provides guidelines to economic, environmental and social impact reporting.
Sustainability reporting creates transparency for internal and external stakeholders. It also encourages
industry to share knowledge about sustainable practices and recognises high performers that contribute
to better outcomes for society.
As a response to the 2030 Sustainable Development Agenda, Global Reporting Initiatives (GRI) updated
their five-year strategy, placing emphasis on areas such as enabling smart policy, better reporters and
reporting, innovation and collaboration (Global Reporting Initiative, 2016b). In collaboration with United
Nations Global Compact (UNGC) and the World Business Council for Sustainable Development
(WBCSD), GRI have also released The Guide for Business Action on the SDGs (SDG Compass, 2017)
which has helped inform this category.
It is now acknowledged that both public and private sectors hold the responsibility to ensure sustainable
development, rather than just government bodies (Global Reporting Initiative, 2016b). Organisations are
engaged in sustainability through corporate sustainability strategy development and reporting which can
be used to assess progress made towards sustainable developed as well as private sector contribution
to sustainable development.
This category aims to motivate the infrastructure industry to respond to the Sustainable Development
Goals, identify any risks and opportunities involved with the project/asset and to encourage shared
knowledge and expertise.
A holistic approach to sustainability should be integrated into the project/asset through governance
structures and performance objectives. Creating a sustainability culture throughout the organisation will
improve the efficiency and effectiveness of the sustainability practices being carried out, and ultimately
lead to greater sustainability outcomes.
The three credits applicable to leadership and management are:
Lea-1 Integrating Sustainability
Lea-2 Risk and opportunities
Lea-3 Knowledge sharing
Category linkages
The Leadership and management category links with the following ISv2.0 categories:
Table G6 Category linkages
Credit Description Planning Design As Built Operations
Res-1 The Resilience Strategy should
be incorporated into the
Sustainability Plan.
x x x x
Res-2 Risk and opportunity assessment
aligns with the approach taken in
Res-2
x x x x
Ecn-1 L3 of Lea-2 requires treatment
options to be assessed in
accordance with Ecn-1.
x x x x
Ecn-4 L3 of Lea-2 requires treatment
options to be assessed in
accordance with Ecn-4.
x x x x
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Credit Description Planning Design As Built Operations
Sta-1 Stakeholders need to be
engaged in the sustainability
plan development in Lea-1 and
L3 of the risk and opportunity
assessment in Lea-2.
x x x x
Spr-1 The Sustainable Procurement
Strategy should be incorporated
into the project’s sustainability
plan as a sub-plan. Procurement
risks and opportunities should be
included in Lea-2.
x x x x
Rso-1 The Resource Efficiency Action
Plan should be incorporated into
the Sustainability Plan as a sub-
plan.
x x x x
Wfs-1 The Strategic Workforce Plan
should be incorporated into the
Sustainability Plan as a sub-plan.
x x x x
Gre-1 The Green Infrastructure
Strategy should be incorporated
into the Sustainability Plan as a
sub-plan.
x x x x
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ISv2.0 Design
Lea-1 Integrating Sustainability
Aim
To reward the development and implementation of an approach to apply infrastructure sustainability
practices throughout the project life cycle that will help achieve the UNSDGs by 2030.
Criteria
Table G7 Lea- 1 Design summary criteria table
Level 1 Level 2 Level 3
DL1.1 A materiality assessment is
undertaken or reviewed and
updated with internal stakeholders
to identify the material
sustainability topics.
AND
DL1.2 Sustainability targets,
responsibilities and a reporting
framework is developed or
reviewed and updated.
AND
DL1.3 A management plan is
developed in conjunction with the
construction team.
The requirements for level 1 are
achieved
AND
DL2.1 A materiality assessment is
undertaken or reviewed and
updated with key internal and
external stakeholders to identify
the material sustainability topics.
AND
DL2.2 The sustainability targets
are mapped against the
Sustainable Development Goals.
AND
DL2.3 Sustainability targets are
publicly stated.
AND
DL2.4 Achievement against the
sustainability targets are reported
publicly on an annual basis.
AND
DL2.5 Sustainability targets
allocated to Design are achieved
and reported to the senior-
management team.
The requirements for L1 and L2
are not required to be met to meet
the requirements of L3.
DL3.1 The project maps its
impacts (positive and negative)
against each of the 17 Sustainable
Development Goals.
AND
DL3.2 Material Sustainable
Development Goals are identified
with stakeholders.
AND
DL3.3 Sustainability targets are
developed to contribute to all
material Sustainable Development
Goals.
AND
DL3.4 Sustainability targets
allocated to Design are achieved
and reported to the senior-
management team.
AND
DL3.5 Performance (both positive
and negative) against the material
Sustainable Development Goals is
reported publicly.
AND
DL3.6 The Sustainability report is
independently reviewed by a
sustainability expert.
AND
DL3.7 A management plan is
developed in conjunction with the
construction team.
Definitions
Independence means a person independent from the project team. To determine independence the
person(s):
• must not work directly on the project or asset or be employed by a parent organisation,
• must not work for one of the organisations contracted to the project (such as one
organisation involved in a joint venture or alliance to deliver the project), and
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• must be engaged to act independently of the project or asset and be able to show no
vested interest in the project or asset.
A materiality assessment is a process to identify the priority sustainability topics that should be
included in the sustainability plan, strategy or targets
Multidisciplinary team includes as a minimum; a representative from the senior-management team,
the Design Manager, Engineering Manager, Construction Manager, a Risk Manager, a Sustainability
Manager, a Project Manager/Director, a Stakeholder Engagement Manager, a Workforce Manager, an
Environmental Manager and a Finance Manager or Economist.
A Supply chain is the network between a company or project and its suppliers to produce and distribute
a product or service.
Sustainability action plans are plans that outlined the actions to achieve sustainability targets
Sustainability topics are a list of possible sustainability areas or categories.
Sustainability plan/strategy is a plan that outlines the sustainability objectives and targets and how to
integrate sustainability throughout the project.
Sustainability targets are objectives to achieve throughout the project life cycle.
Sustainability reporting framework is a framework outlining how performance against the
sustainability targets will be measured and reported. It includes responsible positions for data collection,
frequency of data collection and reporting requirements.
SMART targets are targets that are Specific, Measurable, Achievable, Realistic, Time-bound
Senior-management team refers to the top level of management within the project or asset
management organisation.
Suitably qualified professional is someone with at least 7 years’ experience in sustainability and of
that, has at least 3 years’ experience developing, implementing and reporting on sustainability plans,
strategies or action plans.
A Value chain is the process by which a company or project adds value to raw materials through various
processes to create a finished product. A value chain looks at the supply chain and the value added
steps involved in producing a finished product.
Level 1
DL1.1 A materiality assessment is undertaken or reviewed and updated with internal stakeholders to identify the material sustainability topics
If a materiality assessment has been undertaken and verified as part of a Planning rating, then that
materiality assessment must be reviewed and updated with an internal multidisciplinary team.
If a materiality assessment has not been undertaken, then the following applies:
A materiality assessment must be undertaken to identify and prioritise the sustainability topics for
inclusion in the sustainability targets (see DL1.2). The materiality assessment must assess the influence
on stakeholder assessments and decisions (AKA the importance to stakeholders) and the significance
of economic, environmental and social impacts (AKA the impact on the economy, environment and
society both now and in the future).
The assessment should consider:
• The project’s function and the value it creates,
• The full value and supply chain from raw materials to customer experience and including
supporting services such a geotechnical investigation, consultants, maintenance, labour hire
etc,
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• The impacts associated with designing, constructing and operating the asset, and
• Both positive and negative impacts as well as benefits and opportunities.
This approach aligns with the materiality approach undertaken in the Global Reporting Initiative GRI 101: Foundations standard (2016) and The Natural Capital Protocol (2017). An example is provided in
figure G1 below outlining how sustainability topics can be assessed using a matrix approach.
Figure G1 Visual representation of prioritisation of sustainability topics. Source: (Global Reporting Initiative, 2016a), (Natural Capital Coalition, 2017)
A threshold for defining material sustainability topics must be defined and justified. An example
threshold is all material topics with a rating above a certain number are considered material. Another
example is the top 10 material topics are considered material.
The materiality assessment must be undertaken with an internal multidisciplinary team and ensure
external stakeholder views are represented during the process. This can be done by the Stakeholder
Manager/s representing external stakeholder views.
Assessment of the materiality of each sustainability topic should be based on factual evidence wherever
possible. This may require further analysis to take place before the materiality assessment can be
finalised. For transparency, the source of information which informed decision-making for each
sustainability topic must be noted. It is acceptable to base decisions on consensus if research, data or
other external sources of information are not available.
The risk and opportunity assessment undertaken in Lea-2 may be helpful in informing the materiality
assessment and all risks and opportunities identified as extreme, high or medium should be assessed
in the materiality assessment. In addition, all material sustainability topics should feature in the risk and
opportunity assessment where relevant. The sustainability topics for assessment must include all ISv2.0
category areas as a minimum. Additional sustainability topics that are not covered under ISv2.0, such
as homelessness or corruption, should be assessed if identified as an extreme, high or medium risk or
opportunity in the risk and opportunity assessment undertaken in Lea-2, or if considered important for
other reasons (such as corporate values).
The assessment of externalities in Ecn-1 may either be used to meet the requirements of this criterion
(if applied as outlined above) or may form the basis of the externality identification and assessment.
Note: if a project identifies a material sustainability topic that is not assessed under ISv2.0, you may be awarded points under the innovation category if the project’s responsive actions are considered innovative. See the Inn-1 category for more detail.
The Natural Capital Protocol (2017) and the GRI Materiality webpage (GRI, 2018) provides some
additional guidance on undertaking a materiality assessment. Another good resource is the KPMG
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Sustainable Insight named ‘The Essentials of Materiality Assessment’ (KPMG International Cooperative,
2014).
DL1.2 Sustainability targets, responsibilities and a reporting framework is developed or reviewed and updated.
If sustainability targets have been developed and verified as part of a Planning rating, then those
sustainability targets must form the basis of the sustainability targets developed for the Design and As
Built phases.
Sustainability targets must be developed for the project’s delivery and operations. Targets developed
in the Planning phase can be used. It is recommended that the targets are SMART and associated
action plans are developed. The targets must respond to material sustainability topics as identified in
DL1.1. If not all material topics are covered by the sustainability targets, then justification must be
provided as to why they were excluded. Targets to respond to material sustainability topics should
consider the whole supply chain– both upstream suppliers and downstream customers and the full
infrastructure life cycle. Consideration should also be given to how partnerships can help mitigate a risk
or realise an opportunity.
Each target must have a person or position responsible and their responsibility formalised in their job
descriptions or Key Performance Indicators (KPIs) or alike. If the responsible person or position is that
of a supplier, evidence must be provided as to how these targets will be embedded in to their contracts,
performance targets, position descriptions, KPIs or alike. See the Sustainable Procurement category for
more information on this process.
An associated reporting framework outlining how each sustainability target will be monitored and
measured throughout the project must also be developed. If a reporting framework was developed as
part of a Planning rating, then it can be used as the basis of the reporting framework for this criterion.
A standalone sustainability plan/strategy or the sustainability management plan developed for the
project may be used if it meets the requirements of this criterion. Alternatively, sustainability targets,
responsibility for each target and a reporting framework may be outlined in a relevant management plan
or intergraded into numerous management plans or governance frameworks. The purpose of this
criterion is to outline that sustainability is integrated throughout the project and embedded into
governance processes.
The sustainability targets, responsibilities and reporting framework must be developed in collaboration
with an internal multidisciplinary team. To get the best outcome, the sustainability targets,
responsibilities and reporting framework should be developed in collaboration with key stakeholders to
obtain their buy-in and contribution. Collaboration can be evidenced by workshop minutes, meeting
minutes, emails, etc.
The sustainability targets and responsibilities and reporting framework must be approved by the senior-
management team including the Project Director or alike.
UFor projects developing a sustainability plan/strategy
There are a number of credits throughout the IS rating scheme that require a strategy or action plan to
be written. For efficiency and good governance, those strategies and actions plans could be included in
the sustainability plan/strategy. The graphic below outlines a proposed structure to manage the various
strategies and actions plans required through the IS rating tool.
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Figure G2 proposed structure of the sustainability plan that incorporates other IS credit strategy requirements
DL1.3 A management plan is developed in conjunction with the construction team
A management plan must developed in conjunction with the construction team. The management plan
must include, at least:
• Project contacts
• Project description including the project program and IS rating boundary
• Any sustainability policies, strategies, targets or actions plans relevant to the project including
the targets developed in DL1.2
• Roles and responsibilities for each of the sustainability objectives including responsibility for
each IS credit
• Knowledge sharing requirements across the project life cycle
• Base case assumptions
• Reporting and review requirements across the project life cycle
• A communication plan between ISCA, the project proponent, designers and contractors to
communicate sustainability related matters.
The management plan may take the form of the IS management plan undertaken at the commencement
of a rating.
Example evidence for Level 1
• The materiality assessment (this may be the same assessment as undertaken in Ecn-1)
• The risk and opportunity assessment undertaken in Lea-2
• A sustainability plan/strategy and associated strategies/action plans
• Management plans with sustainability targets, responsibilities and a reporting framework
• Performance against the sustainability targets outlining at least 75% have been achieved
• PDs or KPIs of responsible staff
• Extract from contacts outlining how sustainability targets will be embedded in supplier contacts
• Meeting, workshop minutes and emails to show collaboration on the development of the plan,
targets or alike
• Senior-management approval of the sustainability plan/strategy or targets, responsibilities and a
reporting framework
• Sustainability reports provided to senior management on the performance of the sustainability
plan/strategy/targets
• A management plan and evidence that it has been developed in collaboration with the construction
team.
Sustainability Plan
Stakeholder Engagement
Plan
Action plans
Sustainable Procurement
Strategy
Policies, procedures
Resilience Strategy
Action plans
Resources Efficiency
Action Plan
Delivery plans
Strategic Workforce
Plan
Action plans, policies,
procedures
Green Infrastructure
strategy
Implementation plan
Other sustainability
actions
Action plans, delivery plans,
policies etc
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Level 2
DL2.1 A materiality assessment is undertaken or reviewed and updated with key internal and external stakeholders to identify the material sustainability topics.
If a materiality assessment has been undertaken in collaboration with key external stakeholders (as
outlined below), and verified as part of a Planning rating, then that materiality assessment must be
reviewed and updated with an internal multidisciplinary team.
If a materiality assessment has not been undertaken and verified as part of a Planning rating, or has not
been undertaken with key external stakeholder, then the following applies:
The materiality assessment undertaken in DL1.1 must be extended to include external stakeholders.
External stakeholders included in the materiality assessment must include, as a minimum:
• A representative from high influence and affected groups (particularly affected minority groups)
as identified in Sta-1
• A Mana Whenua representative or a representative from local Aboriginal or Torres Strait
Islander community
• The proponent, the appointed contractor and operator if known
• A representative shareholder or investor if relevant.
External stakeholder views must be treated as equal and included equally in the assessment process.
This can be evidenced by outlining the results of stakeholder engagement and the corresponding
responsive actions.
External stakeholder’s reviews may include inviting them to a workshop, reviewing the materiality
process and outcomes and having an opportunity to provide comments (such as through a public
exhibition), through a questionnaire undertaken to gather feedback on the outcomes of the materiality
process or similar.
Where the above stakeholder groups are invited but decline to participate, every effort should be made
to accommodate their views, such as alternative approaches to collating their views (for example as a
survey rather than face-to-face meetings). However, if reasonable effort is made and the stakeholder
views cannot be obtained, then evidence of that reasonable effort can be submitted to meet the
requirements of this criterion.
DL2.2 The sustainability targets are mapped against the Sustainable Development Goals.
The sustainability targets developed in DL1.2 must be mapped against the 17 Sustainable Development
Goals. This mapping process must identify both positive and negative impacts on each of the 17
Sustainable Development Goals.
Table G8 Example of mapping sustainability strategy against the SDGs
Sustainability
plan objective
Sustainability Action Actions positively
contributes to these
SDGs
Actions negatively
contribute to these
SDGs
Reduce water
use by 20%
Recycle water on site 6, 14 13
Truck in recycled water
for dust suppression
6, 14, 8 13
Etc. Etc.
Additional mitigating strategies or actions to realise opportunities identified through this assessment
should be included in the sustainability targets.
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DL2.3 Sustainability targets are publicly stated.
The project’s sustainability targets must be made publicly available at least on the project or
organisation’s website. The sustainability targets must be publicly available within one month of their
approval.
DL2.4 Achievement against the sustainability targets are reported publicly on an annual basis.
The project must release a sustainability report outlining achievement against the sustainability targets
publicly. As a minimum, this must be provided on the project or organisation’s website. The
sustainability report must be publicly available within one month of its approval and no later than 6
months after the end of the reporting period.
DL2.5 Sustainability targets allocated to Design are achieved and reported to the senior-management team.
At least 75% of the targets allocated to the Design phase must be achieved. If more than 75% of targets
are not achieved, then the project cannot be awarded points under this credit.
Achievement against the sustainability targets must be reported to the senior-management team on a
quarterly basis for the duration of the Design phase.
Example evidence for Level 2
• Workshop notes from the external materiality workshops,
• A list of attendees from the materiality workshops,
• Summary outlining how stakeholder views were considered in the materiality workshops or
engagement process,
• A document showing the project’s sustainability targets mapped against the 17 sustainable
development goals,
• A website link to the sustainability strategy/plan/targets and evidence of upload date,
• Dated approval of the sustainability strategy/plan/targets,
• A website link to the sustainability report and evidence of upload date, and
• Dated approval of the sustainability report.
Level 3
Note: The requirements for L1 and L2 are not required to be met to meet the requirements of L3.
DL3.1 The project maps its impacts (positive and negative) against each of the 17 Sustainable Development Goals.
If a Planning rating was undertaken and Lea-1 L3 was achieved, the mapping undertaken as part of
Lea-1 L3.1 of the Planning rating can form the basis of this criterion. The material SDGs identified as
part of the Planning rating must be reviewed by a multidisciplinary team to identify the material SDGs
for the design and construction phase. To understand which SDGs are material to the design and
construction phase the following criterion must be applied to each material SDG:
• The SDG is not only associated with the purpose of the project
o An example of this is SDG 11: Sustainable Cities and Communities. This SDG for a rail
project (for example) is material as the rail project contributes towards target 11.2 ‘By 2030, provide access to safe, affordable, accessible and sustainable transport systems for all…’. However, this SDG is not relevant in the design and construction phases as it
is related only to the purpose of the project and cannot be influenced in the design and
construction phase. • The SDG can be impacted either positively or negatively by decisions made or actions undertaken
in design and/or construction
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Note: as SDGs have many targets, it is possible for one SDG to both be relevant to the purpose of the
project and for there to be scope in the design and construction phases to impact it. If this is the case,
then the SDG is still considered relevant in design and construction.
The material SDGs identified in Planning that meet the criterion above form the materiality assessment
for this criterion.
For projects that have not completed a L3 of Lea-1 as part of a Planning rating, the following applies:
The following process is adapted from the SDG Compass The Guide for Business Action on the SDGs (SDG Compass, n.d). The SDG Compass is a collaboration between GRI, UNGC and WBCSD.
The project’s value chain must be mapped against the 17 SDGs. The mapping process must consider
both positive and negative impacts. A useful resource to help understand the mapping process is the
SDG Compass The Guide for Business Action on the SDGs (SDG Compass, n.d).
The first step to mapping the project’s impacts (both positive and negative) against each of the 17
Sustainable Development Goals (SDGs) is to understand each goal.
A good resource to understand each goal, the role of business, example actions and the SDG indicators
is the SDG Compass website.
Not all 17 SDGs will be equally relevant to the project, so it is important to identify the material SDGs
that the project impacts (both positive and negative). The identification of material SDGs must be
undertaken by mapping the project’s value chain to identify impacts (both positive and negative) to each
SDG. This process does not need to be a detailed analysis but rather a high-level assessment to identify
potential areas of impact. The mapping process should consider the following:
• The full value chain from raw materials to customer experience and including supporting
services such a geotechnical investigation, consultants, maintenance, labour hire, haulage, etc,
• The impacts associated with designing, constructing and operating the asset, and
• Both positive and negative impacts as well as benefits and opportunities.
A threshold for defining material SDGs must be defined and justified.
The figure below provides an example of mapping the SDGs against a value chain.
Figure G3 Mapping the SDGs against a value chain. Adapted from (SDG Compass, 2017)
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The risk and opportunity assessment undertaken in Lea-2 may be helpful in informing the mapping
assessment and all risks and opportunities identified as extreme, high or medium should be considered
in the mapping process. In addition, all material SDGs should feature in the risk and opportunity
assessment where relevant.
DL3.2 Material Sustainable Development Goals are identified with stakeholders.
If a Planning rating was undertaken and Lea-1 L3 was achieved, then this criterion does not apply.
For projects that have not completed a L3 of Lea-1 as part of a Planning rating, the following applies:
Both internal and external stakeholders must be included in the mapping process undertaken in DL3.1.
External stakeholders included in the review must include, as a minimum:
• A representative from high influence and affected groups (particularly affected minority groups)
as identified in Sta-1,
• A Mana Whenua representative or a representative from the local Aboriginal or Torres Strait
Islander community,
• The appointed designer, contractor and operator if known, and
• A representative shareholder or investor if relevant.
Particular attention should be given to minority groups and access for those groups should be
considered (such as translation services, meetings held at appropriate times and locations, etc.). In
addition, experts in the areas that the SDGs cover would be helpful in identifying potential impacts of
the project through its supply chain.
External stakeholder may be included by attending a mapping workshop, through reviewing the mapping
process and outcomes and having an opportunity to provide comments (such as through a public
exhibition), through a questionnaire undertaken prior to the workshop or a similar process.
Where the above stakeholder groups are invited but decline to participate, every effort should be made
to accommodate their views such as alternative approaches to collating their views (such as survey
rather than face-to-face meetings). However, if reasonable effort is made and the stakeholder views
cannot be obtained, then evidence of that reasonable effort can be submitted to meet the requirements
of this criterion.
DL3.3 Sustainability targets are developed to contribute to all material Sustainable Development Goals.
Sustainability targets must be developed for the project’s delivery and operations. It is recommended
that the targets are SMART and associated action plans are developed. If sustainability targets aligned
with Lea-1 L3 requirements have been developed and verified as part of a Planning rating, then those
targets must form the basis of the sustainability targets for the project delivery and operations phases.
The sustainability targets developed must respond to material SDGs as identified in PL3.1. If the targets
do not respond to all the identified impacts (both positive and negative) to material SDGs, then
justification must be provided as to why they are not considered. Actions to respond to material SDGs
should consider the whole supply chain – both upstream suppliers and downstream customers and the
full infrastructure life cycle. Consideration should also be given to how partnerships can help mitigate a
risk or realise an opportunity.
Each target must have a person or position responsible and their responsibility formalised in their job
descriptions or Key Performance Indicators (KPIs) or alike.
An associated reporting framework outlining how each sustainability target will be monitored and
measured throughout the project must also be developed.
A standalone sustainability plan/strategy or the sustainability management plan developed for the
project may be used if it meets the requirements of this credit. Alternatively, sustainability targets,
responsibility for each target and a reporting framework may be outlined in a relevant management plan
or intergraded into numerous management plans or governance frameworks. The purpose of this
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criterion is to outline that sustainability is integrated throughout the project and embedded into
governance processes.
To get the best outcome, the sustainability targets, responsibilities and reporting framework should be
developed in collaboration with key stakeholders to gain their buy-in and contribution. The sustainability
targets, responsibilities and reporting framework must at least be developed in collaboration with an
internal multidisciplinary team, however it is recommended that the project includes key external
stakeholders as well. Collaboration can be evidenced by workshop minutes, meeting minutes, emails
etc.
The SDG Compass website provides an inventory of indicators for each of the 17 SDGs which should
be utilised wherever relevant. The inventory also references existing standards and indicators such as
GRI and CDP to provide a very useful resource when identifying relevant indicators. This resource could
be referenced when developing indicators or provide inspiration for developing indicators/metrics for the
project’s sustainability targets.
The project’s sustainability targets must be made publicly available at least on the project or
organisation’s website. The sustainability targets must be publicly available within one month of its
approval.
UFor projects developing a sustainability plan/strategy
There are a number of credits throughout the IS rating tool that require a strategy or action plan to be
written. For efficiency and good governance, those strategies and actions plans should be included in
the sustainability plan. The graphic below outlines a proposed structure to manage the various strategies
and actions plans required through the IS rating tool.
Figure G4 proposed structure of the sustainability plan that incorporates other IS credit strategy requirements
DL3.4 Sustainability targets allocated to Design are achieved and reported to the senior-management team.
At least 75% of the targets allocated to the Design phase must be achieved. If more than 75% of targets
are not achieved, then the project cannot be awarded points under this credit.
Achievement against the sustainability targets must be reported to the senior-management team on a
quarterly basis for the duration of the Design phase.
DL3.5 Performance (both positive and negative) against the material Sustainable Development Goals is reported publicly.
The project must release the sustainability report outlining achievement against the sustainability
targets and impact on material SDGs publicly at least on the project or organisation’s website.
The report must outline both positive and negative impacts the project has (including through its supply
chain) on each of the material SDGs. It is important to report negative impacts as well as positive in
order to be transparent and believable. It is acknowledged that it would be extremely difficult (if not
Sustainability Plan
Stakeholder Engagement
Strategy
Action plans
Sustainable Procurement
Strategy
Policies, procedures
Resilience Strategy
Action plans
Resources Efficiency
Action Plan
Delivery plans
Strategic Workforce
Plan
Action plans, policies,
procedures
Green Infrastructure
strategy
Implementation plan
Other sustainability
actions
Action plans, delivery plans,
policies etc
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impossible) to have only positive impacts on the SDGs and the aim is to communicate the full impact
(both positive and negative) of a project against the SDGs.
The sustainability report must be approved by the Senior-Management Team or Project director.
The sustainability report must be publicly available within one month of its approval and no later than 6
months after the reporting period have ended.
DL3.6 The Sustainability report is independently reviewed by a sustainability expert.
The sustainability report must be independently reviewed by a suitably qualified professional.
It must be shown how any feedback raised in the review has been addressed, including any updates to
assumptions, reasoning, analysis or results.
The reviewer must outline they are satisfied with the methodology and outcomes of the report.
DL3.7 A management plan is developed in conjunction with the construction team.
A management plan must be developed in conjunction with the contractor if known or representatives
with construction experience if not known. The management plan must be provided to the construction
teams once selected. The management plan must include, at least:
• Project contacts,
• Project description including the project program and IS rating boundary,
• Any sustainability policies, strategies, targets or actions plans relevant to the project including
the targets developed in DL3.3,
• Roles and responsibilities for each sustainability target including responsibility for each IS credit,
• Knowledge sharing requirements across the project life cycle,
• Base case assumptions,
• Reporting and review requirements across the project life cycle, and
• A communication plan between ISCA, the project proponent, designers and contractors to
communicate sustainability related matters.
The management plan may take the form of the IS management plan undertaken at the commencement
of a rating.
Example evidence for Level 3
• Project impacts mapped against the SDGs
• The project’s supply/value chain outlining impacts on SDG areas
• Sustainability strategy/plan/targets and associated responsibilities
• Reporting framework
• Approvals from senior management or Project director
• Workshop minutes, survey results, public review feedback
• Sustainability report on the project’s website or alike
• An assessment report outlining the independent reviewer’s findings.
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ISv2.0 As Built
Lea-1 Integrating Sustainability
Aim
To reward the development and implementation of an approach to apply infrastructure sustainability
practices throughout the project life cycle that will help achieve the UNSDGs by 2030.
Criteria
Table 19 Lea- 1 As Built summary criteria table
Level 1 Level 2 Level 3
ABL1.1 Sustainability targets,
responsibilities and reporting
framework is reviewed and
updated where required.
AND
ABL1.2 A management plan is
developed in conjunction with the
operators.
The requirements for level 1 are
achieved
AND
ABL2.1 Sustainability targets are
publicly stated.
AND
ABL2.2 Achievement against the
sustainability targets are reported
publicly on an annual basis.
AND
AB2.3 Sustainability targets
allocated to As Built are achieved
and reported to the senior-
management team.
The requirements for level 2 are
achieved
AND
ABL3.1 Performance (both
positive and negative) against the
Sustainable Development Goals is
reported publicly on an annual
basis.
AND
ABL3.2 A Sustainability report is
independently reviewed by a
sustainability expert.
Definitions
Independence means a person independent from the project team. To determine independence the
person(s):
• must not work directly on the project or asset or be employed by a parent organisation,
• must not work for one of the organisations contracted to the project (such as one
organisation involved in a joint venture or alliance to deliver the project), and
• must be engaged to act independently of the project or asset and be able to show no
vested interest in the project or asset.
Senior-management team refers to the top level of management within the project or asset
management organisation.
Suitably qualified professional is someone with at least 7 years’ experience in sustainability and of
that, has at least 3 years’ experience developing, implementing and reporting on sustainability plans,
strategies or action plans.
Level 1
ABL1.1 Sustainability targets, responsibilities and reporting framework is reviewed and updated where required.
The targets, responsibilities and reporting framework developed or updated in Design must be reviewed
and updated. If targets are updated, they must only be updated where justification can be provided
outlining how updating the targets will result in better sustainability outcomes.
Responsibility for each sustainability target must be identified, and outlined in the responsible person’s
position description or Key Performance Indicators (KPIs).
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ABL1.2 A management plan is developed in conjunction with the operators.
A management plan must be developed in conjunction with the operators outlining the sustainability
actions and targets. The management plan must include, at least:
• The sustainability targets and initiatives developed and implemented,
• Roles and responsibilities for each sustainability objective relevant to operations,
• Reporting and review requirements for operations, and
• A communication plan between the project proponent and operators to communicate
sustainability related matters.
This could form part of the operational management plan prepared for the asset.
Example evidence for Level 1
• The sustainability plan/strategy/targets,
• Responsibilities for each target,
• Reporting framework,
• A report outlining achievement against the sustainability plan,
• Minutes from senior-management meeting showing sustainability performance as an agenda item
and associated actions,
• Performance against the sustainability targets outlining at least 75% have been achieved, and
• A management plan and evidence it has been handed over to the operator.
Level 2
ABL2.1 Sustainability targets are publicly stated.
The project’s sustainability targets must be made publicly available at least on the project or
organisation’s website. The sustainability targets must be publicly available within one month of their
approval.
ABL2.2 Achievement against the sustainability targets are reported publicly on an annual basis.
The project must release the sustainability report outlining achievement against the sustainability
targets publicly. As a minimum, this must be provided on the project or organisation’s website. The
sustainability report must be approved by the senior-management team including the Project Director.
The sustainability report must be publicly available within one month of its approval.
AB2.3 Sustainability targets allocated to As Built are achieved and reported to the senior-management team.
The targets developed in Design and/or updated in As Built must be implemented. At least 75% of
sustainability targets must be achieved by the project. If more than 75% of targets are not achieved,
then the project cannot be awarded points under this credit.
Achievement against the sustainability targets must be reported to the senior-management team on a
quarterly basis for the duration of the As Built phase.
Example evidence for Level 2
• Website link showing access to the sustainability plan and reports, and
• Website link showing sustainability targets.
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Level 3
DL3.1 Performance (both positive and negative) against the Sustainable Development Goals is reported publicly on an annual basis.
The sustainability performance of the project must be reported annually against the 17 Sustainable
Development Goals. The sustainability report must outline performance against each of the
sustainability targets developed in Design and/or updated in ABL1.1. The report must identify both
positive and negative impacts on each of the 17 Sustainable Development Goals.
The report must be approved by the senior-management team including the Project Director and be
made publicly available within 30 days of its approval.
DL3.2 A Sustainability report is independently reviewed by a sustainability expert.
The sustainability report outlining performance against the sustainability targets must be independently
reviewed by a suitably qualified professional.
It must be shown how any feedback raised in the review has been addressed, including any updates to
assumptions, reasoning, analysis or results.
The reviewer must outline they are satisfied with the methodology and outcomes of the report.
Example evidence for Level 3
• A report outlining the project’s impacts (both positive and negative) on the 17 SDGs,
• Web address of report online,
• Approval of the sustainability report, and
• Independent review report.
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ISv2.0 Design
Lea-2 Risks and Opportunities
Aim
To reward the assessment and mitigation/realisation of sustainability risks and opportunities.
Criteria
Table G10 Lea- 2 Design summary criteria table
Level 1 Level 2 Level 3
DL1.1 UDirect Ugovernance,
economic, environmental and
social risks and opportunities are
assessed.
AND
DL1.2 Treatment options for Udirect
risksU and implementation actions
for Udirect opportunitiesU are
identified and implemented and
after treatment there are no
residual high priority Udirect risksU.
AND
DL1.3 A multidisciplinary internal
team participated in the
identification and assessment of
direct risks and opportunities,
including selection of treatment or
implementation options.
AND
DL1.4 The risk and opportunity
assessment is reviewed and
updated at least annually.
The requirements of Level 1 are
achieved.
AND
DL2.1 The risk and opportunity
assessment also considers
Uindirect risks and opportunitiesU to
the asset.
AND
DL2.2 Treatment options for
Uindirect risksU and implementation
actions for Uindirect opportunitiesU
are identified and implemented
and after treatment there are no
residual high priority Udirect or
indirect direct risks and
opportunities.
The requirements of Level 2 are
achieved.
AND
DL3.1 Treatment options have
been assessed considering the
optimal scale and timing, and
costs and benefits of addressing
the risks and opportunities.
AND
DL3.2 A comprehensive set of
affected external stakeholders
participated in identifying Udirect
and indirectU risks, opportunities,
treatment and implementation
options.
Definitions
Direct risks relate to the chance of an impact on an infrastructure system or asset causing damage,
extra maintenance or replacement costs, accelerated deterioration or disruption of services provided.
An example is increased storm or flood damage to an asset.
Direct opportunities relate to opportunities that can directly benefit the project.
Indirect risks relate to the chance of an impact on another system or asset disrupting the operational
capacity of the asset or network (for example the disruption of supply of good or services). Indirect risks
include consideration of interdependent and cumulative impacts of different risks and their sources. For
example, power supply interruptions caused by excessive power demand during periods of extreme
temperature. Another example would be storm damage or disruption at a nearby port, which delays the
delivery of urgently-needed equipment so that the infrastructure has to be closed or its services curtailed.
This type of risk focuses on the consequence or impact to the asset itself.
Indirect opportunities relate to the opportunities that can indirectly impact the project such as
opportunities that can impact the project’s supply chain.
Senior-management team refers to the top level of management within the project or asset
management organisation.
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Multidisciplinary team includes, as a minimum a risk manager, a sustainability manager, an
environmental manager, a social/community manager, a finance manager or economist and a
governance manager/project director/project manager.
Governance risks and opportunities are risks and opportunities concerned with the governing of the
project.
Economic risks and opportunities are risks and opportunities concerned with the economy. Such
risks and opportunities may include risks and opportunities to local businesses, local jobs, risks and
opportunities to exports and imports, risks and opportunities to the local and regional economy, etc.
Note, economic risks and opportunities are different from financial risks and opportunities which are
concerned with profit and expenditure of the project.
Environmental risks and opportunities are risks and opportunities associated with the natural and
physical environment.
Social risks and opportunities are risks and opportunities associated with people and communities.
Treatment options also known as ‘treatments’ or ‘mitigations’ are the actions to mitigate a risk or realise
an opportunity.
Level 1
DL1.1 UDirectU governance, economic, environmental and social risks and opportunities are assessed.
If a risk and opportunity assessment was undertaken and verified in the Planning phase, then it may be
used as the basis of the risk and opportunity assessment required for this criterion.
Direct governance, economic (not financial), environmental and social risks and opportunities must be
assessed for the full project life cycle. Risks associated with not perusing an opportunity must also be
assessed. This may be undertaken as part of the overall project risk assessment or undertaken
separately. Evidence must be provided showing how the governance, economic, environmental and
social risks and opportunities are managed as part of the project’s normal risk management process.
If governance, economic, environmental or social risks and opportunities are assessed separately from
the project’s overall risk and opportunity assessment, then any risks rated as extreme, very high, or high
(or an equivalent rating scale) must be included in the project’s overall risk register. Similarly, any
opportunities rated as extreme, very high, or high (or an equivalent rating scale) must be included in
the project’s overall opportunity register if one exists or included in governance documents such as the
sustainability plan/strategy/targets (Lea-1).
The risk and opportunity criteria to evaluate the significance of risks and opportunities must be provided
as evidence.
ISO 31000:2009 provides guidance on managing risks including defining a risk criterion.
The completed risk and opportunity assessment must be provided to the Contractor/s.
Note: the risk assessment undertaken in Res-2 can be used for climate and natural hazard risks. This means, if the project is attempting to achieve Res-2, climate and natural hazard risks can be left and updated once Res-2 is completed.
DL1.2 Treatment options for Udirect risksU and implementation actions for Udirect opportunitiesU are identified and implemented and after treatment there are no residual high priority Udirect risksU.
If treatment options were developed in the Planning phase, then they may be used as the basis of the
requirements for this criterion.
Treatment options for all direct governance, economic (not financial), environmental and social risks
must be identified and implemented. Implementation may include outlining management actions in a
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management plan or risk management system. Where treatment options relate to other phases of the
project then a review/handover action could be used to demonstrate ‘implementation’.
Implementation actions for all direct governance, economic, environmental and social opportunities may
be undertaken at the same time as risk treatment options or undertaken separately. Either way
implementation actions for opportunities must be identified and implemented. Implementation may
include outlining management actions in a management plan or governance documents such as the
sustainability plan/strategy/targets (Lea-1).
Treatment options for risks and implementation actions for opportunities must be outlined in a risk and
opportunity plan. For simplicity, this plan will be referred to as the ‘risk and opportunity treatment plan’
from hereon in. The risk and opportunity treatment plan must include, as a minimum:
• The risks and their treatment option/s,
• The opportunity and their implementation option/s,
• The selected treatment/implementation options and the reason for selecting the
treatment/implementation option,
• Resources required to implement treatment/implementation options,
• Timing and schedule,
• Reporting and monitoring requirements, and
• Persons responsible for implementing the treatment/implementation options, measurement,
monitoring and reporting.
ISO 31000:2009 provides guidance on managing risks including treatment options.
After treatment/implementation options are identified and implemented, there must be no residual
extreme, high or very high risks. Note, the risks here only relate to sustainability (governance, economic,
environmental and social) risks and opportunities therefore other projects risks (such as commercial,
financial and legal) are not included in this requirement.
The risk and opportunity treatment plan must be reviewed and approved by the senior-management
team.
The completed risk and opportunity treatment plan must be provided to the Design team and
Contractor/s. It is acceptable that any commercially sensitive information is removed from the risk and
opportunity treatment plan prior to it being handed over.
Note: the treatment options undertaken in Res-2 can be used for climate and natural hazard risks. This means, if the project is attempting to achieve Res-2, then treatments for climate and natural hazard risks can be left and updated once Res-2 is completed.
DL1.3 A multidisciplinary internal team participated in the identification and assessment of Udirect risksU and opportunities, including selection of treatment or implementation options.
A multidisciplinary team including the Design and Construction Managers must participate in the risk
and opportunity assessment (DL1.1) and the identification of treatment and implementation options for
risks and opportunities (DL1.2).
DL1.4 The risk and opportunity assessment is reviewed and updated at least annually.
The risk and opportunity assessment must be reviewed and updated at least quarterly for the duration
of the Design phase.
Example evidence for Level 1
• Risk and opportunity assessment outlining governance, economic, environmental and social risks,
• The risk and opportunity management process,
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• The risk criteria used in the risk assessment,
• The project risk assessment showing extreme, very high or high sustainability risks,
• Evidence that the risk assessment and treatment plan is provided to the designers and contractors
such as emails,
• Risk and opportunity treatment plan/assessment,
• Senior-management approval,
• Names and positions of people attending risk and treatment workshops,
• Workshop agendas, photos, minutes, and
• Evidence of annual reviews of the risk and opportunity assessment.
Level 2
DL2.1 The risk and opportunity assessment also considers Uindirect risks and opportunitiesU to the asset.
The risk and opportunity assessment undertaken in DL1.1 must be extended to include indirect
governance, economic (not financial), environmental and social risks and opportunities.
If a risk and opportunity assessment was undertaken in the Planning phase, then it may be used as the
basis of the risk and opportunity assessment required for this criterion.
Indirect risks, also known as ‘Interdependencies’ generally fall into three categories of interaction
namely, upstream, internal or downstream and each category of interaction can include one or more of
four classes of dependency, including physical, cyber, geographic or logical (Rinaldi, S.M., J.P.
Peerenboom, and T.K. Kelly, 2001). These categories and classes of dependencies are summarised in
Table G11.
Table G11 Dependency types. Source: (Rinaldi, S.M., J.P. Peerenboom, and T.K. Kelly, 2001)
Group Description
Category of dependencies
Upstream
dependencies
The products or services provided to one infrastructure by another external infrastructure
that are necessary to support its operations and functions.
Internal
dependencies
The interactions among internal operations, functions, and missions of the infrastructure.
Internal dependencies are the internal links among the assets constituting a critical
infrastructure (e.g. an electric generating plant that depends on cooling water from its own
onsite water well).
Downstream
dependencies
The consequences to a critical infrastructure’s consumers or recipients from the
degradation of the resources provided by a critical infrastructure.
Classes of dependencies
Physical Infrastructure is physically dependent if the state of its operations is dependent on the
material output(s) of another infrastructure through a functional and structural linkage
between the inputs and outputs of two assets: a commodity (i.e. goods or services)
produced or modified by one infrastructure (an output) is required by another
infrastructure for its operation (an input).
Cyber Infrastructure has a cyber dependency if its state of operation depends on information
and data transmitted through the information infrastructure via electronic or informational
links. Outputs of the information infrastructure are inputs to the other infrastructure, and
the commodity passed among the infrastructure assets is information.
Geographic Infrastructure assets are geographically dependent if a local environmental event can
create changes in the state of operations in all of them. A geographic dependency occurs
when elements of infrastructure assets are in close spatial proximity (e.g. a joint utility
right-of-way).
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Logical Infrastructure is logically dependent if its state of operation depends on the state of
another infrastructure via a mechanism that is not a physical, cyber, or geographic
connection. Logical dependency is attributable to human decisions and actions and is not
the result of physical or cyber processes.
DL2.2 Treatment options for Uindirect risksU and implementation actions for Uindirect opportunitiesU are identified and implemented and after treatment there are no residual high priority Udirect or indirect direct risks and opportunities.
If treatment options were developed in the Planning phase, then they may be used as the basis of the
requirements for this criterion.
Treatment options for risks and implementation actions for opportunities assessed and implemented in
DL1.2 must be extended to include indirect governance, economic (not financial), environmental and
social risks and opportunities. After treatment options are implemented, the must be no residual
extreme, very high or high risks or opportunities.
Example evidence for Level 2
• Risk and opportunity assessment outlining governance, economic, environmental and social direct
and indirect risks
• The risk and opportunity management process
• The risk criteria used in the risk assessment
• The project risk assessment showing extreme, very high or high sustainability risks
• Evidence that the risk assessment and treatment plan is provided to the designers and contractors
such as emails
• Risk and opportunity treatment plan/assessment
• Senior-management approval
• Names and positions of people attending risk and treatment workshops
• Workshop agendas, photos, minutes.
Level 3
DL3.1 Treatment options have been assessed considering the optimal scale and timing, and costs and benefits of addressing the risks and opportunities.
If a treatment plan was developed in the Planning phase, then it may be used as the basis of the
requirements for this criterion.
The optimal scale and timing and costs and benefits of implementing each treatment
option/implementation action must be assessed before the preferred option is selected and
implemented. Considering the optimal scale and timing in the risk and opportunity assessment and
treatment/implementation process recognises that some risks and opportunities are best not
treated/implemented immediately. For example, the impact may not occur for many decades, a
satisfactory treatment may not yet be available or greater certainty projections are required before a
difficult decision can be made. It may also not be obvious how narrowly or extensively the treatment
measure should be applied – in stages or all at once, and everywhere or only at the most vulnerable
sites.
An assessment in accordance with Ecn-1 and Ecn-4 must be undertaken to quantify treatment options
identified. Impacts such as negative consequences of treatment options on other assets or systems
must be included in the assessment. For example, the construction of a sea wall which displaces natural
habitat may have a negative impact on aquatic species. Decision-making related to treatment options
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should review each decision that needs to be made, the lifetimes and flexibility of these decisions, and
the need to address near-term issues while strategically creating options for the long-term future.
For treatments/implementation that cannot be implemented in the design immediately, a treatment
action plan must be prepared to formalise decision-making related to these treatments. The risk and
opportunity treatment plan undertaken in DL1.2 should be extended to include timing of implementation
and associated governance/responsibility to ensure it is undertaken at that time. In principle commitment
should be made to address treatment options when appropriate as asset ownership changes. This
should include a commitment embedded within management plans or a strategy document to ensure it
has been formalised.
DL3.2 A comprehensive set of affected external stakeholders participated in identifying Udirect and indirectU risks, opportunities, treatment and implementation options.
A comprehensive set of affected stakeholders must be engaged in the direct and indirect identification
and treatment option stages and should include the following where appropriate:
• Key affected stakeholders as identified in Sta-1
• Government (local, state and federal as appropriate)
• infrastructure utilities
• emergency services
• other facilities and assets in the region
Attendee names and titles as well as minutes from the engagement must be captured and provided as
evidence.
Example evidence for Level 3
• Risk and opportunity treatment plan/assessment outlining optimal time and scaling
• Economic assessments undertaken for treatment options in accordance with Ecn-1 and Ecn-4
• Workshop attendees, agenda, minutes, photos.
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Lea-2 Risks and Opportunities
Aim
To reward the assessment and mitigation/realisation of sustainability risks and opportunities.
Criteria
Table G12 Lea- 2 As Built summary criteria table
Level 1 Level 2 Level 3
ABL1.1 UDirect Ugovernance,
economic, environmental and
social risks and opportunities are
assessed.
AND
ABL1.2 Treatment options for
Udirect risksU and implementation
actions for Udirect opportunitiesU are
identified and implemented and
after treatment there are no
residual high priority Udirect risksU.
AND
ABL1.3 A multidisciplinary internal
team participated in the
identification and assessment of
Udirect risksU and opportunities,
including selection of treatment or
implementation options.
AND
ABL1.4 The risk and opportunity
assessment is reviewed and
updated at least quarterly.
The requirements of Level 1 are
achieved.
AND
ABL2.1 The risk and opportunity
assessment also considers
Uindirect risks and opportunitiesU to
the asset.
AND
ABL2.2 Treatment options for
Uindirect risksU and implementation
actions for Uindirect opportunitiesU
are identified and implemented
and after treatment there are no
residual high priority Udirect or
indirect direct risks and
opportunities.
The requirements of Level 2 are
achieved.
AND
ABL3.1 Treatment options have
been assessed considering the
optimal scale, timing, costs and
benefits of addressing the risks
and opportunities.
AND
ABL3.2 A comprehensive set of
affected external stakeholders
participated in identifying Udirect
and indirect risks,U opportunities,
treatment and implementation
options.
Definitions
Direct risks relate to the chance of an impact on an infrastructure system or asset causing damage,
extra maintenance or replacement costs, accelerated deterioration or disruption of services provided.
An example is increased storm or flood damage to an asset.
Direct opportunities relate to opportunities that can directly benefit the project.
Indirect risks relate to the chance of an impact on another system or asset disrupting the operational
capacity of the asset or network (for example the disruption of supply of goods or services). Indirect
risks include consideration of interdependent and cumulative impacts of different risks and their sources.
For example, power supply interruptions caused by excessive power demand during periods of extreme
temperature. Another example would be storm damage or disruption at a nearby port, which delays the
delivery of urgently-needed equipment so that the infrastructure has to be closed or its services curtailed.
This type of risk focuses on the consequence or impact to the asset itself.
Indirect opportunities relate to the opportunities that can indirectly impact the project such as
opportunities that can impact the project’s supply chain.
Senior-management team refers to the top level of management within the project or asset
management organisation.
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Multidisciplinary team includes, as a minimum a risk manager, a sustainability manager, an
environmental manager, a social/community manager, a finance manager or economist and a
governance manager/project director/project manager
Governance risks and opportunities are risks and opportunities concerned with the governing of the
project.
Economic risks and opportunities are risks and opportunities concerned with the economy. Such
risks and opportunities may include risks and opportunities to local businesses, local jobs, risks and
opportunities to exports and imports, risks and opportunities to the local and regional economy etc. Note,
economic risks and opportunities are different from financial risks and opportunities which are concerned
with profit and expenditure of the project.
Environmental risks and opportunities are risks and opportunities associated with the natural and
physical environment.
Social risks and opportunities are risks and opportunities associated with people and communities.
Treatment options also known as ‘treatments’ or ‘mitigations’ are the actions to mitigate a risk or realise
an opportunity.
Level 1
ABL1.1 UDirectU governance, economic, environmental and social risks and opportunities are assessed.
The risk and opportunity assessment undertaken in the Design phase may be used as the basis of the
risk and opportunity assessment required for this criterion.
Direct governance, economic (not financial), environmental and social risks and opportunities must be
assessed for the full project life cycle. Risks associated with not perusing an opportunity must also be
assessed. This may be undertaken as part of the overall project risk assessment or undertaken
separately. Evidence must be provided showing how the governance, economic, environmental and
social risks and opportunities are managed as part of the project’s normal risk management process.
If governance, economic, environmental or social risks and opportunities are assessed separately from
the project’s overall risk and opportunity assessment, then any risks rated as extreme, very high, or high
(or an equivalent rating scale) must be included in the project’s overall risk register. Similarly, any
opportunities rated as extreme, very high, or high (or an equivalent rating scale) must be included in
the project’s overall opportunity register if one exists or included in governance documents such as the
sustainability plan/strategy/targets (Lea-1).
The risk and opportunity criteria to evaluate the significance of risks and opportunities must be provided
as evidence.
ISO 31000:2009 provides guidance on managing risks including defining a risk criterion.
The completed risk and opportunity assessment should be provided to the operator within the handover
documents.
The risk and opportunity assessment undertaken in the Design phase may be used as the basis of the
risk and opportunity assessment required for this criterion.
Note: the risk assessment undertaken in Res-2 can be used for climate and natural hazard risks. This means, if the project is attempting to achieve Res-2, climate and natural hazard risks can be left and updated once Res-2 is completed.
ABL1.2 Treatment options for Udirect risksU and implementation actions for Udirect opportunitiesU are identified and implemented and after treatment there are no residual high priority Udirect risksU.
The treatment options developed in the Design phase may be used as the basis of the requirements for
this criterion.
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Treatment options for all direct governance, economic (not financial), environmental and social risks
must be identified and implemented. Implementation may include outlining management actions in a
management plan or risk management system. Where treatment options relate to other phases of the
project then a review/handover action could be used to demonstrate ‘implementation’.
Implementation actions for all direct governance, economic, environmental and social opportunities may
be undertaken at the same time as risk treatment options or undertaken separately. Either way
implementation actions for opportunities must be identified and implemented. Implementation may
include outlining management actions in a management plan or governance documents such as the
sustainability plan/strategy/targets (Lea-1).
Treatment options for risks and implementation actions for opportunities must be outlined in a risk and
opportunity plan. For simplicity, this plan will be referred to as the ‘risk and opportunity treatment plan’
from hereon in. The risk and opportunity treatment plan must include, as a minimum:
• The risks and their treatment option/s
• The opportunity and their implementation option/s
• The selected treatment/implementation options and the reason for selecting the
treatment/implementation option
• Resources required to implement treatment/implementation options
• Timing and schedule
• Reporting and monitoring requirements
• Persons responsible for implementing the treatment/implementation options, measurement,
monitoring and reporting.
ISO 31000:2009 provides guidance on managing risks including treatment options.
After treatment/implementation options are identified and implemented, there must be no residual
extreme, high or very high risks. Note, the risks here only relate to sustainability (governance, economic,
environmental and social) risks and opportunities therefore other projects risks (such as commercial,
financial and legal) are not included in this requirement.
The risk and opportunity treatment plan must be reviewed and approved by the senior-management
team.
The completed risk and opportunity treatment plan must be provided to the Design team and
Contractor/s. It is acceptable that any commercially sensitive information is removed from the risk and
opportunity treatment plan prior to it being handed over.
Note: the treatment options undertaken in Res-2 can be used for climate and natural hazard risks. This means, if the project is attempting to achieve Res-2, then treatments for climate and natural hazard risks can be left and updated once Res-2 is completed.
ABL1.3 A multidisciplinary internal team participated in the identification and assessment of Udirect risksU and opportunities, including selection of treatment or implementation options.
A multidisciplinary team including the Design and Construction Managers must participate in the risk
and opportunity assessment (ABL1.1) and the identification of treatment and implementation options for
risks and opportunities (ABL1.2).
ABL1.4 The risk and opportunity assessment is reviewed and updated at least quarterly
The risk and opportunity assessment must be reviewed and updated at least quarterly for the duration
of the construction phase.
Example evidence for Level 1
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• Risk and opportunity assessment outlining governance, economic, environmental and social risks,
• The risk and opportunity management process,
• The risk criteria used in the risk assessment,
• The project risk assessment showing extreme, very high or high sustainability risks,
• Evidence that the risk assessment and treatment plan is provided to the designers and contractors
such as emails,
• Risk and opportunity treatment plan/assessment,
• Senior-management approval,
• Names and positions of people attending risk and treatment workshops, and
• Workshop agendas, photos, minutes.
Level 2
ABL2.1 The risk and opportunity assessment also considers Uindirect risks and opportunitiesU to the asset.
The risk and opportunity assessment undertaken in ABL1.1 must be extended to include indirect
governance, economic (not financial), environmental and social risks and opportunities.
The risk and opportunity assessment undertaken in the Design phase may be used as the basis of the
risk and opportunity assessment required for this criterion.
Indirect risks, also known as ‘Interdependencies’ generally fall into three categories of interaction
namely, upstream, internal or downstream and each category of interaction can include one or more of
four classes of dependency, including physical, cyber, geographic or logical (Rinaldi, S.M., J.P.
Peerenboom, and T.K. Kelly, 2001). These categories and classes of dependencies are summarised in
Table G13
Table G13 Dependency types. Source: (Rinaldi, S.M., J.P. Peerenboom, and T.K. Kelly, 2001)
Group Description
Category of dependencies
Upstream
dependencies
The products or services provided to one infrastructure by another external infrastructure
that are necessary to support its operations and functions
Internal
dependencies
The interactions among internal operations, functions, and missions of the infrastructure.
Internal dependencies are the internal links among the assets constituting a critical
infrastructure (e.g., an electric generating plant that depends on cooling water from its
own onsite water well).
Downstream
dependencies
The consequences to a critical infrastructure’s consumers or recipients from the
degradation of the resources provided by a critical infrastructure.
Classes of dependencies
Physical Infrastructure is physically dependent if the state of its operations is dependent on the
material output(s) of another infrastructure through a functional and structural linkage
between the inputs and outputs of two assets: a commodity (i.e., good or service)
produced or modified by one infrastructure (an output) is required by another
infrastructure for its operation (an input).
Cyber Infrastructure has a cyber dependency if its state of operation depends on information
and data transmitted through the information infrastructure via electronic or informational
links. Outputs of the information infrastructure are inputs to the other infrastructure, and
the commodity passed among the infrastructure assets is information.
Geographic Infrastructure assets are geographically dependent if a local environmental event can
create changes in the state of operations in all of them. A geographic dependency occurs
when elements of infrastructure assets are in close spatial proximity (e.g., a joint utility
right-of-way).
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Logical Infrastructure is logically dependent if its state of operation depends on the state of
another infrastructure via a mechanism that is not a physical, cyber, or geographic
connection. Logical dependency is attributable to human decisions and actions and is not
the result of physical or cyber processes.
ABL2.2 Treatment options for Uindirect risksU and implementation actions for Uindirect opportunitiesU are identified and implemented and after treatment there are no residual high priority Udirect or indirect direct risks and opportunities.
The treatment options that were developed in the Design phase may be used as the basis of the
requirements for this criterion.
Treatment options for risks and implementation actions for opportunities assessed and implemented in
ABL1.2 must be extended to include indirect governance, economic (not financial), environmental and
social risks and opportunities. After treatment options are implemented, the must be no residual extreme
or very high or high risks or opportunities.
Example evidence for Level 2
• Risk and opportunity assessment outlining governance, economic, environmental and social direct
and indirect risks,
• The risk and opportunity management process,
• The risk criteria used in the risk assessment,
• The project risk assessment showing extreme, very high or high sustainability risks,
• Evidence that the risk assessment and treatment plan is provided to the designers and contractors
such as emails,
• Risk and opportunity treatment plan/assessment,
• Senior-management approval,
• Names and positions of people attending risk and treatment workshops, and
• Workshop agendas, photos, minutes.
Level 3
ABL3.1 Treatment options have been assessed considering the optimal scale, timing, costs and benefits of addressing the risks and opportunities.
The treatment plan developed in the Design phase may be used as the basis of the requirements for
this criterion.
The optimal scale and timing and costs and benefits of implementing each treatment
option/implementation action must be assessed before the preferred option is selected and
implemented. Considering the optimal scale and timing in the risk and opportunity assessment and
treatment/implementation process recognises that some risks and opportunities are best not
treated/implemented immediately. For example, the impact may not occur for many decades, a
satisfactory treatment may not yet be available or greater certainty projections are required before a
difficult decision can be made. It may also not be obvious how narrowly or extensively the treatment
measure should be applied – in stages or all at once, and everywhere or only at the most vulnerable
sites.
An assessment in accordance with Ecn-1 and Ecn-4 must be undertaken to quantify treatment options
identified. Impacts such as negative consequences of treatment options on other assets or systems
must be included in the assessment. For example, the construction of a sea wall which displaces natural
habitat may have a negative impact on aquatic species. Decision-making related to treatment options
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should review each decision that needs to be made, the lifetimes and flexibility of these decisions, and
the need to address near-term issues while strategically creating options for the long-term future.
For treatments/implementation that cannot be implemented in the design immediately, a treatment
action plan must be prepared to formalise decision-making related to these treatments. The risk and
opportunity treatment plan undertaken in ABL1.2 should be extended to include timing of implementation
and associated governance/responsibility to ensure it is undertaken at that time. In principle
commitment, should be made to address treatment options when appropriate as asset ownership
changes. This should include a commitment embedded within management plans or a strategy
document to ensure it has been formalised.
ABL3.2 A comprehensive set of affected external stakeholders participated in identifying Udirect and indirectU UrisksU, UopportunitiesU, treatment and implementation options.
A comprehensive set of affected stakeholders must be engaged in the direct and indirect identification
and treatment option stages and should include the following where appropriate:
• Key affected stakeholders as identified in Sta-1,
• Government (local, state and federal as appropriate),
• infrastructure utilities,
• emergency services, and
• other facilities and assets in the region.
Attendee names and titles as well as minutes from the engagement must be captured and provided as
evidence.
Example evidence for Level 3
• Risk and opportunity treatment plan/assessment outlining optimal time and scaling,
• Economic assessments undertaken for treatment options in accordance with Ecn-1 and Ecn-4, and
• Workshop attendees, agenda, minutes, photos.
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ISv2.0 Design
Lea-3 Knowledge Sharing
Aim
To reward sustainability knowledge sharing initiatives.
Criteria
Table G14 Lea- 3 Design summary criteria table
Up to 2.5 points available
L1.1 Knowledge Sharing Initiatives are completed.
Up to 4 knowledge sharing initiatives can be submitted for the available 2.5 points. No more than 4
initiatives per project will be reviewed. Projects will be assessed against the knowledge sharing guidance
current at the time of their registration.
Knowledge Sharing points are reviewed by the Verifiers but awarded entirely at the discretion of ISCA.
In reviewing the submission, the verifiers and ISCA will consider the sustainability benefit of the
Knowledge Sharing Initiative relative to existing IS rating scheme credits where relevant. Where projects
are unsure whether their proposed Knowledge Sharing initiative fits within the categories outlined in the
credit criteria, Case Managers will be able to help identify other avenues that may be pursued. This
could be achieved through Technical Clarifications or through the development of a new Knowledge
Sharing Initiative with ISCA.
L1.1 Knowledge Sharing Initiatives are completed.
Compliance must be demonstrated with any of the IS Knowledge Sharing Initiatives outlined on the
ISCA website. These Knowledge Sharing Initiatives have been designed to help the industry share
information and knowledge to create continuous improvement cycles, share lessons learn and capture
information and data that ultimately benefit society and the environment.
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ISv2.0 As Built
Lea-3 Knowledge Sharing
Aim
To reward sustainability knowledge sharing initiatives.
Criteria
Table G15 Lea- 3 As Built summary criteria table
Up to 2.5 points available
L1.1 Knowledge Sharing Initiatives are completed.
Up to 4 knowledge sharing initiatives can be submitted for the available 2.5 points. No more than 4
initiatives per project will be reviewed. Projects will be assessed against the knowledge sharing guidance
current at the time of their registration.
Knowledge Sharing points are reviewed by the Verifiers but awarded entirely at the discretion of ISCA.
In reviewing the submission, the verifiers and ISCA will consider the sustainability benefit of the
Knowledge Sharing Initiative relative to existing IS rating scheme credits where relevant. Where projects
are unsure whether their proposed Knowledge Sharing initiative fits within the categories outlined in the
credit criteria, Case Managers will be able to help identify other avenues that may be pursued. This
could be achieved through Technical Clarifications or through the development of a new Knowledge
Sharing Initiative with ISCA.
L1.1 Knowledge Sharing Initiatives are completed.
Compliance must be demonstrated with any of the IS Knowledge Sharing Initiatives outlined on the
ISCA website. These Knowledge Sharing Initiatives have been designed to help the industry share
information and knowledge to create continuous improvement cycles, share lessons learn and capture
information and data that ultimately benefit society and the environment.
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References
ACFID, ACOSS, GCNA & SDSN Australia/Pacific, 2016. Australian SDGs Summit On the Road to Implementation, Sydney: Global Compact Network Australia.
Global Reporting Initiative, 2016a. GRI 101: Foundation, s.l.: GRI.
Global Reporting Initiative, 2016b. GRI’s Contribution to Sustainable Development, Netherlands: GRI.
Government of SA, n.d. Infrastrcuture SA - South Road Superway Project Impact Report. [Online]
Available at:
Uhttp://www.infrastructure.sa.gov.au/__data/assets/pdf_file/0016/43261/Part_B_Section_20_Greenhou
se_gases.pdfU
[Accessed February 2014].
GRI, 2018. Materiality. [Online]
Available at: Uhttps://g4.globalreporting.org/how-you-should-report/reporting-principles/principles-for-
defining-report-content/materiality/Pages/default.aspx
KPMG International Cooperative, 2014. KPMG Sustainable Insight: The Essentials of Materiality Assessment, s.l.: KPMG International Cooperative.
Natural Capital Coalition, 2017. The Natural Capital Protocol, s.l.: The Natural Capital Protocol.
New Zealand Foreign Affairs & Trade, 2018. Sustainable Development Goals. [Online]
Available at: Uhttps://www.mfat.govt.nz/en/peace-rights-and-security/work-with-the-un-and-other-
partners/new-zealand-and-the-sustainable-development-goals-sdgs/U
[Accessed 16 March 2018].
Rinaldi, S.M., J.P. Peerenboom, and T.K. Kelly, 2001. Complex Networks, Identifying, Undertsanding
and Analyzing Critial Infrastructure Interdependencies. IEEE Control Systems Magazine, pp. 11-25.
Sachs, J. et al., 2017. SDG Index and Dashboards Report 2017, New York: Bertelsmann Stiftung &
Sustainable Development Solutions Network (SDSN).
SDG Compass, 2017. The guide for business action on the SDGs, s.l.: SDG Compass.
SDG Compass, n.d. The Guide for Business Action on the SDGs, s.l.: SDG Compass.
United Nations, 2015. Transforming our world: the 2030 Agenda for Sustainable Development. New
York, United Nations.
United Nations, 2017. The Sustainable Development Goals Report 2017, New York: United Nations
Publications.
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Con SUSTAINABLE PROCUREMENT
Procurement is a key function to facilitate the delivery of sustainability objectives in the planning, design,
construction and operation of infrastructure projects and assets. Tier 1 contractors typically spend 60-
80% of the costs of a project with their extended supply chains. The achievement of many sustainability
objectives for infrastructure project development or asset operation, as described in the economic,
social and environmental categories of the IS rating scheme, requires the proactive engagement and
contribution of suppliers at different tiers of the supply chains, and at different stages of the asset life
cycle. This is particularly the case when considering emerging themes such as the participation of
Indigenous or Māori businesses, establishing social enterprises, reducing embodied carbon, and
mitigating adverse human rights and modern slavery impacts potentially embedded in project supply
chains.
Procurement is defined by the International Organization for Standardization as the ‘activity of acquiring
goods or services from suppliers’. As shown in Figure G5 below, procurement is an activity that occurs
between the buying organisation and its supply chains and ensures that specified requirements are met
through the selection of the fit-for-purpose goods/services and suppliers, and usually made explicit in
an agreement or contract. Procurement thus plays a major role in ensuring that supply chains deliver
what the buying organisation needs, including sustainability requirements.
Figure G5 Overview of the role of Procurement
What is Sustainable Procurement (SP)?
In ISO 20400: 2017 - Sustainable Procurement - Guidance, sustainable procurement (SP) is defined
as:
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‘procurement that has the most positive environmental, social and economic impacts possible over the entire life cycle’. It ‘involves the sustainability aspects related to the goods or services and to the suppliers along the supply chains’ and ‘contributes to the achievement of organisational sustainability objectives and goals and to sustainable development in general’.
ISO 20400 is the first international guidance standard on SP, published in April 2017. It was developed
by 52 countries as well as major international organisations such as the UN Environment, the UN Global
Compact, OECD and European Commission. It covers all areas of procurement (planning, sourcing,
managing contracts – see Figure G6 below) and addresses most environmental, social and economic
issues. This SP category aims to align with ISO 20400 and has been designed to adapt its principles to
the infrastructure sector.
In the context of the IS rating scheme, the SP category acts as a lever to use procurement to facilitate
the delivery of other IS rating scheme category outcomes, as well as to proactively manage
sustainability risks and opportunities in the supply chain.
Who is responsible for SP?
Organisations usually have a team or department responsible for their procurement activity, sometimes
called ‘purchasing’ or ‘sourcing’. Depending on the organisation or project, this function may be
centralised, centre-led or decentralised. The procurement function is traditionally most active during the
selection of goods and/or suppliers, and less in the strategic planning area and the management of
contracts, although this varies between organisations. Often having a different reporting line, quantity
surveyors, commercial and contract managers are also major players in the procurement process.
It is important to note that the audience for this Category is all relevant individuals involved in
procurement activities, as major decisions relating to procurement will often be taken by individuals
outside of the procurement function e.g. designers, cost estimators, project directors and engineers. It
is also important to note that all procurement activity that occurs during each rating phase is within the
scope of this category, irrespective of the purchasing organisation.
Figure G6 Typical procurement process and the role of the Procurement team
What makes infrastructure SP so unique?
In terms of SP, all industries are different. Key features of infrastructure projects/assets are:
1. UThe importance of planningU – Key decisions impacting sustainability issues in supply chains
are taken by the infrastructure project/asset owner, often very early in the project life cycle. Tier
1 contractors may thus be constrained by client decisions that impact on what they can or
cannot do in terms of sustainability, and the extent to which the procurement function can
influence final outcomes.
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Con 2. UProjects are differentU – There is no one ‘SP strategy’ for infrastructure projects. Each asset
delivery and maintenance team will need to define its own tailored approach to achieve the
desired sustainability objectives through procurement.
3. UThe structure of the supply chains is complexU - Tier 1 contractors and lead consultants are
often large companies, whereas many of the Tier 2, 3, etc., sub-contractors who supply a large
portion of goods and services are small and medium enterprises (SMEs); and in many
instances, SMEs source their own goods from large Tier 1 suppliers. This may make some
procurers feel they have limited ability to influence sustainability outcomes within their supply
chains.
The benefits of SP
The benefits of practising SP differ depending on the type of project/asset and its context. Examples
include:
• UCompetitive advantageU - Responding to client sustainability expectations and using it as a
differentiator.
• UTotal Cost of Ownership savingsU – Optimising the use of resources can lead to cost savings,
economies of scales and improved return on investment.
• UInnovationU - Using SP to stimulate innovation from the supply chains in order to gain greater
shared value and to generate new markets.
• URisk managementU - Sustainability issues can influence brand value and reputation, price
volatility, access to supply, financial liabilities, moral/ethical exposures and the risks associated
with operating licenses.
• USupply chain securityU - Avoiding disruptions due to product recall, financial penalties or supplier
failure, implementing continual improvement processes, avoiding depletion of resources.
• UStakeholder expectationsU - Responding to increasing stakeholder expectations to take account
of environmental and social factors, e.g. in order to maintain a societal license to operate.
• UTalent managementU - Paying attention to sustainability issues can lead to greater productivity
and attract, motivate and retain talent.
• USupplier commitmentU - Paying attention to sustainability issues can lead to improved supplier
relationships, leading to improved supplier contribution to project objectives.
• UOrganisational ethicsU - Paying attention to sustainability issues can enhance the ethical
behaviour of the organisation and increase alignment with the organisation’s culture and values.
• UComplianceU - Compliance with regulations and public policies throughout the entire supply
chain.
The approach for the SP Category: a flexible framework
This SP Category does not prescribe what the sustainability objectives and outcomes of an
infrastructure project/asset should be, as these should be defined in the sustainability strategy credit
(Lea-1) and across each of the relevant categories of the IS rating scheme. Rather, the SP credits
describe leading practices and processes that will enable the project to use the power of procurement
to achieve its sustainability objectives and manage sustainability risks and opportunities in its supply
chains.
The requirements have been designed so that they can be applied to most project/asset sizes, classes
and stages of the project life cycle, which gives each project/asset the flexibility to apply them for its
specific context and environment. It covers three levels:
Spr- 1 Risk and opportunity assessment and procurement strategy
Spr- 2 Supplier assessment and selection
Spr- 3 Contract and supplier management
It is important to note that the SP Category includes the objective of managing material sustainability
risks and opportunities in the supply chains as well as the project’s/assets sustainability objectives.
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Objective of the category
The objective of this category is to facilitate projects to:
(i) Procure goods and services which have the most positive environmental, social and economic
impacts over the entire life cycle; and
(ii) Enable project leaders (i.e. owner, main contractor, community) to achieve their sustainability
objectives and goals where relevant on the project, in addition to contributing to sustainable
development in general throughout the entire supply chain.
Scope of this category
All procurement activities occurring within the Planning, Design, As Built and Operation phases,
irrelevant of the procurement organisation, is within the scope of this category. For example, if a tunnel
boring machine is procured by the proponent for the construction of the project, the procurement of the
tunnel boring machine will be within the scope of the planning rating. Another example is if there is plant
and equipment procured during the design phase for operations, then the procurement of the plant and
equipment is within the scope of the design phase.
Category linkages
The following ISv2.0 categories have linkages with the Sustainable Procurement category.
Table G16 Spr-1 category linkages
Credit Description Planning Design As Built Operations
Lea-1 Sustainable procurement
activities should be outlined in
the project/asset’s sustainability
plan.
x x x x
Lea-2 The risk and opportunity
assessment undertaken in Lea-
2 should include procurement
risks and opportunities.
x x x x
Ecn-1 Selection of suppliers needs to
be undertaken in accordance
with Ecn-1 L1.2.
x x x x
Ene-1 Procurement activities to
reduce energy and emissions
such as energy efficient
equipment may need to be
assessed according to the
sustainable procurement
category.
x x x
Ene-2 Procurement activities for
renewable energy options Solar
PV or Power Purchase
Agreements (PPAs) may need
to be assessed according to
the sustainable procurement
category.
x x x x
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Con Credit Description Planning Design As Built Operations
Ene-3 The procurement of carbon
offsets may be assessed under
the sustainable procurement
category.
x x x
Leg-1 Supply chain legacy initiatives
may be rewarded under the
legacy category.
x x x x
Rso-1 The Resource Efficiency
Strategy actions may be
achieved through procurement
activities.
x x x x
Rso-4 Resource recovery objectives
may be achieved through
procurement activities.
x x x x
Wfs-1 Workforce sustainability
requirements need to be
embedded in contractual
requirements for L3.
x x x x
Wfs-2 The procurement of labour may
utilise the sustainable
procurement category.
x x x
Wfs-5 The procurement sustainable
site facilities may utilise the
sustainable procurement
category
x x x
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ISv2.0 Design, As Built
Spr-1 Risk and opportunity assessment and procurement strategy
Aim
To reward the development of a tailored project/asset procurement strategy that both enables the
achievement of the project/asset’s sustainability objectives and manages the material sustainability
risks and opportunities in the supply chain.
Criteria
Table G17 Spr – 1 summary criteria table
Level 1 Level 2 Level 3
L1.1 Material sustainability risks
and opportunities in the
project/asset’s supply chains are
agreed and reviewed annually in
collaboration with key internal
stakeholders.
AND
L1.2 There is a commitment to SP
in the project/asset’s governance
framework.
AND
L1.3 There is a clear point of
accountability to manage SP for
the project/asset.
The requirements of Level 1 are
achieved.
AND
L2.1 A strategy and management
framework is in place to manage
SP across the project/asset’s
rating type.
AND
L2.2 SMART sustainability
objectives and related
performance indicators, in line with
the risk and opportunity
assessment (L1.1), are included in
the project/asset’s procurement or
sustainability strategy.
The requirements of Level 2 are
achieved.
AND
L3.1 The procurement strategy
includes at least one initiative to
create long-term positive impacts
in the project/asset’s supply
chains.
Definitions
Goods include products, materials and equipment used at different stages of the project/asset life cycle.
Key internal stakeholders include, as a minimum, Sustainability Managers, Procurement specialists,
project managers and specialists with appropriate knowledge of the goods or service being procured
unless otherwise stated.
Material sustainability risks and opportunities refers to the most significant risks or opportunities for
the project/asset and in its supply chain. Material project/asset sustainability risks and opportunities
may be determined as part of the sustainability strategy (Lea-1) and project-level sustainability risk and
opportunity assessment (Lea-2). Material risks and opportunities in the supply chain should be identified
based on impacts as part of Spr-1 L1.1. Stakeholder expectations and values, expenditure and ability
to influence may also contribute to the overall materiality of a good or service.
If the assessment undertaken in Spr-1 identifies a material risk good or service in the supply chain,
which was not initially identified in the project risk and opportunity assessment and/or incorporated into
the project’s sustainability strategy, the risk and opportunity assessment (Lea-2) and the sustainability
strategy (Lea-1) should be updated accordingly.
Risk and opportunity refers to any sustainability impact that represents a risk (potential negative
occurrence) and/or an opportunity (potential positive occurrence) to the project/asset directly or in the
contributing supply chains, depending on the context of the project. The risk and opportunity
assessment undertaken in the Risk and Opportunity credit (Lea-2) should form the basis of this
assessment, and procurement actions to mitigate those risks or implement opportunities should be
deployed through this category. It is important to note that the concept of due diligence, as described
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Con in major international texts such as the UN Guiding Principles on Human Rights or ISO 20400:2017
Sustainable Procurement Guidance, requires organisations to manage adverse sustainability impacts
throughout the entire supply chain, regardless of whether organisations are explicitly required to
manage them, e.g. by regulations or other external pressures.
Risk and opportunity management in the context of SP is the process to identify, prioritise and
manage the project/asset and supply chain sustainability risks and opportunities related to procurement
activities.
SMART means Specific, Measurable, Achievable, Realistic and Time-bound
Level 1
L1.1 Material sustainability risks and opportunities in the project/asset’s supply chains are agreed and reviewed annually in collaboration with key internal stakeholders.
A risk and opportunity assessment must be developed to help identify material sustainability impacts
in the project/asset’s supply chains.
Key internal stakeholders must include as a minimum:
• Representatives of procurement functions e.g. Sourcing, Commercial, Category Management,
Contract Management, Supplier Management;
• Representatives of sustainability functions e.g. Sustainability, WHS, Environment, Planning,
Human Resources, Diversity;
• Representatives of the Project e.g. Project Manager, Project Director; and
• Other functions with technical and/or industry knowledge (e.g. Specifiers, Legal, Engineers,
Quantity Surveyors, etc.).
The risk and opportunity assessment undertaken in Lea-2 should include supply chain risks and
opportunities and if so, can be used as evidence to meet this criterion if undertaken with the
stakeholders outlined above. If this is not the case, then the risk and opportunity assessment
undertaken in Lea-2 must be reviewed and updated with supply chain risks and opportunities. Other
supporting IS resources include the initial materiality assessment undertaken in Lea-1 and materials
calculator in Rso-6 (design, as built and operations only).
Note: If projects are attempting to achieve L3 in Wfs-1, then relevant workforce sustainability objectives as outlined in the Strategic Workforce Plan (Wfs-1 L3.1) need to be included in supplier contracts (that meet the supplier threshold as outlined in Wfs-1). If projects are attempting to achieve L3 in Wfs-4 then relevant diversity and inclusion requirements will need to be included in supplier contacts (that meet the supplier threshold as outlined in Wfs-4).
The following sustainability impacts, aligned with ISO 20400, must be considered as part of the risk
and opportunity assessment, at a minimum:
• Human rights: due diligence, human rights risk situations, avoidance of complicity, resolving
grievances, discrimination and vulnerable groups, civil and political rights, economic, social and
cultural rights, fundamental principles and rights at work;
• Labour practices: employment and employment relationships, conditions of work and social
protection, social dialogue, health and safety at work, human development and training in the
workplace;
• The environment: prevention of pollution, sustainable resource use, climate change mitigation
and adaptation, protection of the environment, biodiversity and restoration of natural habitats;
• Fair operating practices: anti-corruption, responsible political involvement, fair competition,
promoting sustainability in the value chain, respect for property rights;
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• Consumer issues: fair marketing, factual and unbiased information, fair contractual practices,
protecting consumers’ health and safety, sustainable consumption, consumer service and support,
and complaint and dispute resolution, consumer data protection and privacy, access to essential
services, education and awareness; and
• Community involvement and development: community involvement, education and culture,
employment creation and skills development, technology development and access, wealth and
income creation, health, social investment.
It is acknowledged that not all impacts identified above will be relevant for each goods and/or service,
however they must have been considered.
The risk and opportunity assessment must be reviewed and updated annually (at a minimum, and as
required in Lea-2) and any goods or services identified as being material must be included.
UAssessing sustainability risks and opportunities in extended supply chains
Goods and services that have been identified as having material risks or opportunities must have their
extended supply chains assessed to understand sustainability risks and opportunities. This must
include consideration of the typical stages of a good’s life cycle: raw material extraction, materials
processing, manufacture, distribution, use, repair and maintenance, and disposal or recycling. The
assessment must also include sustainability risks and opportunities related to the activities of suppliers,
contractors, business partners or intermediaries.
For the purpose of this credit ‘assessed’ means to undertake an assessment with key internal
stakeholders, including sustainability professionals, to identify potential sustainability risks and
opportunities associated with goods and services to be procured, and agreeing the most material risks
to be actively managed.
Many resources and services can support you in this process. Examples include the Responsible
Sourcing Tool, which provides a child and forced labour risk map of commodities from each region.
In addition, supply chain and product certifications can be a useful proxy for goods where their supply
chains meet appropriate sustainability standards. An example of this is Forest Stewardship Council
(FSC) certified timber. Note: Supply chains certification schemes should be ISEAL compliant to obtain points under Rso-7.
L1.2 There is a commitment to SP in the project/asset’s governance framework.
A formal commitment to address sustainability risks and opportunities in the supply chain and leverage
procurement to achieve sustainability objectives must be approved by senior management such as the
Project Director, Procurement Director, Board, CEO, etc., and included in the overall project/asset
management framework. This commitment can be reflected in documents such as a policy, charter or
supplier code of conduct.
L1.3 There is a clear point of accountability to manage SP for the project/asset.
Appropriate (i.e. level of seniority or authority) accountabilities for the management of SP must be
formalised (e.g. in an organisational chart and reflected in the position description of the accountable
position).
Accountabilities must be identified for each phase in the infrastructure life cycle within the realms of
control and influence.
Example evidence for level 1
• Risk and opportunity assessment procedures, frameworks and registers or similar;
• Materiality assessment of sustainability impacts including supply chains, and any related study or
report if relevant;
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Con • Formal commitment to SP for the project/asset, formalised in a policy, strategy, code of conduct or
similar;
• Organisational chart showing SP processes, accountabilities and approval level steps; and
• SP accountabilities included in Position Description(s).
Level 2
L2.1 A strategy and management framework is in place to manage SP across the project/asset rating type.
The project/asset’s strategy and governance framework/management plan must clearly describe how
material sustainability risks and opportunities assessed in L1.1 or Lea-2 will be managed through
procurement processes. This may be outlined in the sustainability strategy undertaken in Lea-1 or
through other governance frameworks. Management options must be identified in collaboration with
key internal stakeholders.
It is suggested that SP objectives and actions are integrated into existing governance and procurement
arrangements rather than in a separate governance framework or strategy developed specifically for
SP. Projects often have a specific entity or group of people providing governance oversight for the
management of sustainability and procurement related issues. There should be a clear connection
between how procurement is governed and how the project sustainability objectives will be achieved.
The project governance framework strategy or management plan must include the following SP aspects
as a minimum:
• SP referenced in overarching project/asset sustainability policy;
• SP objectives included in project/asset sustainability performance KPIs, measurement, reporting
and assurance processes;
• SP requirements included in project/asset procurement policies and procedures; and
• Approved project/asset procurement or sustainability strategy and action plan.
An SP action plan must be developed by a multidisciplinary team and it must include the following
elements:
• WHAT – Activities / tasks;
• WHO – RACI (Responsible, Accountable, Consulted and/or Informed) or similar;
• WHEN – Timeline; and
• HOW – Resources, budget.
The SP action plan must have actions to manage material sustainability risks and opportunities as
identified in L1.1 (and Lea-2).
L2.2 SMART sustainability objectives and related performance indicators, in line with the risk and opportunity assessment (L1.1), are included in the project/asset’s procurement or sustainability strategy.
SMART (specific, measurable, achievable, realistic and time-bound) sustainability objectives and
performance indicators must be integrated in the project procurement strategy or management plan.
There are several types of indicators that can be considered:
• Process indicators: related to the measurement and monitoring of progress towards the
achievement of the procurement-related sustainability objectives, e.g. establishment of policy and
procedures.
• Output indicators: related to the measurement of the outputs of the SP approach, e.g. the % of
products certified from sustainable sources, GHG emissions avoided, number of new apprentices
included on the project, spend with Indigenous or Māori businesses or social enterprises.
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• Outcome indicators: related to the sustainability performance of the project/asset. These indicators
show what has changed as a result of the outputs achieved e.g. increased skill level of apprentices
or increased capability of social enterprises to access the market.
• Impact indicators: relating to broader (i.e. beyond project physical and temporal boundaries)
material economic, environmental and social impacts that are positive/negative, actual/potential,
direct/indirect, short-term/long-term, intended/unintended e.g. reduced unemployment rate,
reduced crime rate, reduced recidivism, reduced mental health costs, etc.
Example evidence for Level 2
• Documentation showing material sustainability risks and opportunities are included in the
procurement strategy and management framework; and
• Documentation showing SMART sustainability KPIs are included in the procurement strategy and
management frameworks as outlined above.
Level 3
L3.1 The procurement strategy includes at least one initiative to create long-term positive impacts in the project/asset’s supply chains.
The project/asset must show how it has considered the positive long-term impacts that the project can
generate on its supply chains over its life cycle and how it will deliver on these outcomes. Examples
include:
• Contributing to the development of a sustainable workforce in regional areas where unemployment
is high, with a focus on disadvantaged communities (may also be rewarded under Wfs and Leg-1)
• Contributing to the development of innovative business models based on circular economy
principles (may also be rewarded under Rso-1).
• Improving Industry standards on managing modern slavery issues on material risk supply chains
(may also be rewarded under Leg-1).
• Reducing risks related to climate change and extreme weather events for the community (may
also be rewarded under Res-1).
Example evidence Level 3
• Assessment of specific initiatives which could be included in the procurement strategy to create
innovative, beyond business-as-usual project/asset and or broader supply chain opportunities that
have the potential to generate significant and durable positive sustainability impacts; and
• Details of how at least one initiative will be progressed, including outcomes and impact indicators.
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Con ISv2.0 Design, As Built
Spr-2 Supplier assessment and selection
Aim
To reward the assessment and selection of suppliers, goods and/or services that both contribute to
achieving the project/asset’s sustainability objectives and manage the material sustainability risks and
opportunities in the supply chain.
Criteria
Table G18 Spr 2 - Summary criteria table
Definitions
Goods include products, materials and equipment used at different stages of the project/asset life cycle.
Risk and opportunity refers to any sustainability impact that represents a risk (potential negative
occurrence) and/or an opportunity (potential positive occurrence) to the project/asset directly or in the
contributing supply chains, depending on the context of the project. The risk and opportunity
assessment undertaken in the Risk and Opportunity credit (Lea-2) should form the basis of this
assessment, and procurement actions to mitigate those risks or implement opportunities should be
deployed through this category. It is important to note that the concept of due diligence, as described
in major international texts such as the UN Guiding Principles on Human Rights or ISO 20400:2017
Sustainable Procurement Guidance, requires organisations to manage adverse sustainability impacts
throughout the entire supply chain, regardless of whether organisations are explicitly required to
manage them, e.g. by regulations or other external pressures.
Level 1 Level 2 Level 3
L1.1 Prior to going to market,
strategies or action plans to
manage the material sustainability
risks and/or opportunities of
specific goods and/or services to
be procured are agreed, in
collaboration with key internal
stakeholders.
AND
L1.2 Specific sustainability
requirements for goods and/or
services identified as having
material sustainability risks and/or
opportunities are included in
specifications to potential
suppliers.
AND
L1.3 Project sustainability
commitments are acknowledged
by potential suppliers.
AND
L1.4 Supplier sustainability
credentials are weighted as part of
supplier evaluation.
The requirements of Level 1 are
achieved.
AND
L2.1 Sustainability objectives and
expectations are proactively
communicated to potential
suppliers before going to market.
AND
L2.2 Suppliers’ responses to
sustainability requirements (L1.2)
are assessed by a suitably
qualified person or team as part of
the procurement process.
AND
L2.3 Unsuccessful suppliers are
informed of how they performed in
terms of sustainability.
The requirements of Level 2 are
achieved.
AND
L3.1 The market is engaged well
in advance and suppliers are
encouraged to collaborate and
provide innovative sustainability
solutions that go beyond initial
sustainability objectives.
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Risk and opportunity management in the context of SP is the process to identify, prioritise and
manage the project/asset and supply chain sustainability risks and opportunities related to procurement
activities.
Material sustainability risks and opportunities refers to the most significant risks or opportunities for
the project/asset and in its supply chain. Material project/asset sustainability risks and opportunities
may be determined as part of the sustainability strategy (Lea-1) and project-level sustainability risk and
opportunity assessment (Lea-2). Material risks and opportunities in the supply chain should be identified
based on impacts as part of Spr-1 L1.1. Stakeholder expectations and values, expenditure and ability
to influence may also contribute to the overall materiality of a good or service.
If the assessment undertaken in Spr-1 identifies a material risk good or service in the supply chain,
which was not initially identified in the project risk and opportunity assessment and/or incorporated into
the project’s sustainability strategy, the risk and opportunity assessment (Lea-2) and the sustainability
strategy (Lea-1) should be updated accordingly.
Specification document stating requirements, i.e. provisions that convey criteria to be fulfilled by
goods, processes or services.
Suitably qualified professional refers to an individual having 5-years’ experience in infrastructure
sustainability.
Key internal stakeholders include, as a minimum, Sustainability Managers, Procurement specialists,
project managers and specialists with appropriate knowledge of the goods or service being procured
unless otherwise stated.
Level 1
L1.1 Prior to going to market, strategies or action plans to manage the material sustainability risks and/or opportunities of specific goods and/or services to be procured are agreed, in collaboration with key internal stakeholders.
Sustainability risks and opportunities can vary significantly from one type of goods or service to another
and from one supplier to another. Relevant considerations include technical aspects, sourcing locations
and supply chain structures. Therefore, for each goods or service to be procured, that has been
identified as having potentially material sustainability risks or opportunities (Spr-1 L1.1), a refined
assessment of those risks and opportunities must be undertaken, and appropriate management
options must be developed, in collaboration with key internal stakeholders to address the
risks/opportunities identified.
Key internal stakeholders must include as a minimum:
• Representatives of procurement functions e.g. Sourcing, Commercial, Category Management,
Contract Management, Supplier Management,
• Representatives of sustainability functions e.g. Sustainability, WHS, Environment, Planning,
Human Resources, Diversity,
• Representatives of the Project e.g. Project Manager, Project Director, and
• Other functions with technical and/or industry knowledge (e.g. Specifiers, Legal, Engineers,
Quantity Surveyors, etc.).
This process will help refine the risks and opportunities identified in Spr-1 L1.1, and identify additional
potential risks and opportunities that may have been overlooked in the risk and opportunity assessment
undertaken in Spr-1 L1.1 (especially as not all goods and services that are to be procured will be known
at the commencement of a project).
If additional material risks or opportunities are identified through this process, the risk and opportunity
assessment undertaken in Spr-1 must be updated.
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L1.2 Specific sustainability requirements for goods and/or services identified as having material sustainability risks and/or opportunities are included in specifications to potential suppliers.
The sustainability requirements for infrastructure projects are likely to be included in a number of
procurement documents.
For each material risk and opportunity, as defined in Spr-2 L.1.1, the associated management actions
must be used to outline sustainability requirements in specifications to potential suppliers.
Specifications must request that potential suppliers provide the following as a minimum:
• Sustainability management system, describing how the organisation addresses the sustainability
performance of its operations, and
• Sustainability credentials of goods and services when relevant, e.g. credentials for low-carbon
products or evidence of audit of the associated supply chain.
It is recommended that specifications are linked back to the material risks and opportunities as
specifically as possible, so that the information provided by suppliers can be used to assess their ability
to address the material risks/opportunities identified.
L1.3 Project sustainability commitments are acknowledged by potential suppliers.
Suppliers must acknowledge the project/asset SP policy and/or supplier code of conduct or similar
performance standards. For the purpose of this criteria, ‘acknowledgement’ can take the form of one of
the following:
• Signed supplier code of conduct,
• Signed letter acknowledging the project’s sustainability commitments or requirements, and/or
• Submission of suppliers’ own code of conduct or policy that meets or exceeds project
requirements.
UAbout supplier codes of conduct
Projects may choose to formalise their sustainability expectations in a code of conduct or similar. This
document should:
• Reflect the project’s values, principles, objectives and goals,
• Reflect the project’s commitment to sustainability as outlined in their sustainability strategy (Lea-
1),
• Address the three pillars of sustainability (at a minimum): environmental, social and economic
considerations,
• Address key considerations of SP such as exercising due diligence, avoiding complicity and
exercising influence in extended supply chains through purchasing power, and
• Explain how compliance with expectations (i.e. contract and supplier code of conduct) will be
monitored and enforced.
L1.4 Supplier sustainability credentials are weighted as part of supplier evaluation.
Supplier selection criteria must include an appropriate weighting for sustainability criteria based on the
specific goods or services and/or sustainability risks and opportunities. The assessment must be
undertaken in accordance with Ecn-1 DL1.2 of the Design credits.
The selection criteria and weightings must be provided to all suppliers prior to procurement.
Example evidence for Level 1
• UAt least 3 contracts Uthat are considered material for the project/asset. At least one example should
represent a significant procurement for the project in terms of overall delivery. Documentation
should show that:
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o Material sustainability risks and opportunities of the specific goods and services to be
procured have been assessed,
o Specific management plans to address the material risks and opportunities have been
developed, and
o Specific requirements, goals and/or objectives of address the material risks and
opportunities have been include in supplier specifications prior to contract award.
• Project/asset level sustainability performance standards have been developed and communicated
to all suppliers, and
• Documentation showing how sustainability performance requirements have been included in
evaluation criteria and communicated to potential suppliers in advance of contract award.
Level 2
L2.1 Sustainability objectives and expectations are proactively communicated to potential suppliers before going to market.
The project must send the market clear signals that sustainability is going to be an important element
of supplier selection for all material goods and services (as identified in Spr-1 L1.1 and Spr-2 L1.1).
To provide the market and suppliers with sufficient time to prepare, develop capabilities, and/or goods
or services to meet the needs of the project, the buying organisation/project must provide timely and
appropriate communication on the project/asset’s sustainability objectives as well as likely
requirements, specifications and/or KPIs.
This may include:
• Publication of project/asset’s sustainability strategy (Lea-1), objectives, KPIs and targets, product
or service standards and specific contract expectations (e.g. supplier code of conduct), and
• Hosting project/asset supplier meetings/days, which include communication of sustainability
strategy, objectives, KPIs and targets, product or service standards and specific contract
expectations.
L2.2 Suppliers’ responses to sustainability requirements (L1.2) are assessed, by a suitably qualified person or team, as part of the procurement process.
The assessment process must be undertaken by suitably qualified professional/s, including a
sustainability professional with at least 5-years’ experience.
The assessment process must be done in coordination with key internal stakeholders, to ensure a
holistic assessment of the implications of different evaluation perspectives on one another.
L2.3 Unsuccessful suppliers are informed of how they performed in terms of sustainability.
For material goods/services notifications and/or debriefs must include sustainability credentials or
performance, as this enables suppliers to understand where they have performed well and where they
could improve. It also sends a clear message to the market about the importance of sustainable
business practices for the project.
Example evidence Level 2
• Outline of the communication techniques employed to send the market clear signals that
sustainability is going to be an important element of supplier selection,
• Short CV’s of individuals involved in the assessment of sustainability requirements,
• Supplier / bid assessment report or similar, and
• Documentation related to supplier feedback on sustainability performance in tender submission.
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Con Level 3
L3.1 The market is engaged well in advance and suppliers are encouraged to collaborate and provide innovative sustainability solutions that go beyond initial sustainability objectives.
Evidence must be provided that the project/asset has worked with its suppliers to exceed, or improve
upon, the project’s sustainability objectives as outlined in Lea-1 and/or Spr-2 L1.1 within their
control/contract scope.
Evidence must be provided outlining that the suppliers have been encouraged to submit innovative
proposals and solutions that could significantly enhance the sustainability outcomes of the project/asset
and/or impact sustainability risks and opportunities in the supply chain.
Example evidence Level 3
• Industry forums: organising events where the project and its suppliers can exchange information,
ideas and learn on how to achieve sustainability objectives together,
• Early engagement methods: e.g. competitive dialogue, early contractor involvement, etc,
• Evaluation criteria: suppliers encouraged to provide their sustainability best offer in comparison to
price, quality, etc,
• Negotiations: Sustainability is part of the negotiation agenda and suppliers are pushed to improve
the performance of their sustainability offer (e.g. ‘bid back’ practices), and
• Contractual terms: Suppliers are contractually incentivised (financial and non-financial) to achieve
performance above expected or agreed targets.
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Spr-3 Contract and supplier management
Aim
To reward the management of suppliers throughout the project to ensure compliance with the agreed
sustainability requirements.
Criteria
Table G19 Spr-3 Summary criteria table
Level 1 Level 2 Level 3
L1.1 Supplier contracts include
relevant sustainability requirements
and how non-compliance will be
managed as part of the contract
management process.
The requirements of Level 1 are
achieved.
AND
L2.1 Supplier compliance with
sustainability contractual
requirements is monitored and
reported internally throughout the
contract.
AND
L2.2 Feedback on sustainability
performance is provided to
suppliers as part of contract
management.
AND
L2.3 Non-compliance is actively
managed, and where necessary
alternative approaches are
negotiated to achieve the
project/assets sustainability
objectives, KPIs and deliverables.
The requirements of Level 2 are
achieved.
AND
L3.1 Supplier contracts do not
enable negative practices in the
buyer-supplier relationship.
AND either
L3.2 Suppliers are engaged during
the contract to build their
sustainability capabilities.
OR
L3.3 Suppliers are engaged during
the contract to deliver innovative
solutions that provide increased
sustainability benefits.
Definitions
Goods include products, materials and equipment used at different stages of the project/asset life cycle.
Risk and opportunity refers to any sustainability impact that represents a risk (potential negative
occurrence) and/or an opportunity (potential positive occurrence) to the project/asset directly or in the
contributing supply chains, depending on the context of the project. The risk and opportunity
assessment undertaken in the Risk and Opportunity credit (Lea-2) should form the basis of this
assessment, and procurement actions to mitigate those risks or implement opportunities should be
deployed through this category. It is important to note that the concept of due diligence, as described
in major international texts such as the UN Guiding Principles on Human Rights or ISO 20400:2017
Sustainable Procurement Guidance, requires organisations to manage adverse sustainability impacts
throughout the entire supply chain, regardless of whether organisations are explicitly required to
manage them, e.g. by regulations or other external pressures.
Risk and opportunity management in the context of SP is the process to identify, prioritise and
manage the project/asset and supply chain sustainability risks and opportunities related to procurement
activities.
Material sustainability risks and opportunities refers to the most significant risks or opportunities for
the project/asset and in its supply chain. Material project/asset sustainability risks and opportunities
may be determined as part of the sustainability strategy (Lea-1) and project-level sustainability risk and
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Con opportunity assessment (Lea-2). Material risks and opportunities in the supply chain should be identified
based on impacts as part of Spr-1 L1.1. Stakeholder expectations and values, expenditure and ability
to influence may also contribute to the overall materiality of a good or service.
If the assessment undertaken in Spr-1 identifies a material risk good or service in the supply chain,
which was not initially identified in the project risk and opportunity assessment and/or incorporated into
the project’s sustainability strategy, the risk and opportunity assessment (Lea-2) and the sustainability
strategy (Lea-1) should be updated accordingly.
SMART means Specific, Measurable, Achievable, Realistic and Time-bound.
Specification: document stating requirements, i.e. provisions that convey criteria to be fulfilled by
goods, processes or services.
Suitably qualified person refers to an individual having 5-years’ experience in infrastructure
sustainability.
Key internal stakeholders include, as a minimum, Sustainability Managers, Procurement specialists,
project managers and specialists with appropriate knowledge of the goods or service being procured
unless otherwise stated.
Level 1
L1.1 Supplier contracts include relevant sustainability requirements and how non-compliance will be managed as part of the contract management process.
Sustainability commitments and compliance management mechanisms must be written into contracts
where there is a material sustainability risk or opportunity to ensure that suppliers are contractually
bound to deliver on sustainability commitments / requirements, or improve their performance over time.
Compliance management mechanisms may include sustainability KPIs, deliverables, performance
reporting, etc.
It may be appropriate to include contractual clauses that enable the project to increase its control over
what happens in supply chains, such as:
• Provision to assess/audit all parties involved in supply chains,
• Obligations on suppliers to inform the project/asset delivery team of any significant impacts in the
supply chains, e.g. breaches of environmental licence in downstream production facilities,
• Minimum standards to be met by suppliers at lower tiers of supply chains,
• Rights to terminate the contract for breaches of sustainability obligations,
• Overall project/asset sustainability objectives and KPIs,
• SMART sustainability performance requirements (objectives, KPIs, measures) for the specific
goods or service,
• Desirable sustainability performance standards for the project as a whole e.g. IS rating, Greenstar,
etc. or pertaining to individual goods/services, and
• Performance reporting obligations.
Example evidence for Level 1
• UAt least 3 contracts Uthat are considered material for the project/asset. At least one example should
represent a significant procurement for the project in terms of delivery. Evidence needs to include:
o Contractual sustainability performance requirements and obligations, and
o Consequences of non-compliance.
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Level 2
L2.1 Supplier compliance with sustainability contractual requirements is monitored and reported internally throughout the contract.
At a minimum, the following must be included in contract management systems for all goods and
services with material sustainability risks and/or opportunities:
• SMART sustainability objectives, KPIs and deliverables included in supplier performance
requirements,
• SMART sustainability objectives, KPIs and deliverables monitored and reported internally on a
regular basis (e.g. monthly, quarterly or annually as appropriate),
• Supplier sustainability performance reports detailing any non-compliances and acknowledging
good performance, and
• Periodic audits of sustainability performance against standards where relevant.
Justification must be provided as to the time frames selected for monitoring and reporting. This is most
effective if carried out on a regular basis and as part of the normal contract management process.
It is acknowledged that changes in project circumstances may lead to negotiating variations on supplier
requirements over the contract period. The ability of the procurement function to strategically monitor
and manage these variations is important. However, the renegotiation of any contract which includes
material sustainability risks and/or opportunities must maintain the intent of the original clauses related
to sustainability performance and management.
L2.2 Feedback on sustainability performance is provided to suppliers as part of contract management.
Feedback on sustainability performance must be provided to suppliers as part of contract management.
An important aspect of managing sustainability throughout the contract is the provision of feedback to
suppliers on performance in a timely and constructive manner. Justification must be provided as to the
time frames selected for providing feedback. This is most effective if carried out on a regular basis and
as part of the normal contract management process.
This relies on the capacity of the procurement function to carry out adequate monitoring and reporting
of sustainability performance as outlined in L2.1. It also relies on the supplier being able to report on
their sustainability performance against contractual obligations.
L2.3 Non-compliance is actively managed, and where necessary alternative approaches are negotiated to achieve the project/assets sustainability objectives, KPIs and deliverables.
Non-compliance with contractual obligations may happen due to inadequate supplier performance,
changing project circumstances, lack of market capacity to deliver, etc. Whatever the circumstances,
non-compliance related to a supplier’s sustainability requirements must be managed formally through
action plans, negotiations, collaboration, etc.
Poor performance is often not down to one supplier but often a failure of client, contractor and multiple
players in the supply chain. Addressing poor performance is a complex issue that will require a
collaborative effort to resolve.
In circumstances where the project/asset operating environment has changed, it may be necessary to
engage with the supplier to consider alternative solutions to deliver equivalent or better outcomes. The
ability of the procurement function to accommodate this in a timely manner is important in overcoming
non-compliance and changing circumstances.
Example evidence for Level 2
• Evidence of monitoring supplier performance for at least 3 contracts that are considered material
for the project/asset. At least one example should represent a significant procurement for the
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Con project in terms of delivery. This may include the use of a performance dashboard or similar to pro-
actively manage sustainability performance,
• Documentation showing feedback to suppliers on sustainability performance,
• Documentation identifying non-conformance notifications to suppliers,
• Documentation showing how non-compliance or changing circumstances were managed (e.g.
rectification measures, variations and/or alternative solutions negotiated and agreed) to ensure
sustainability objectives were achieved, and
• Documentation showing proactive collaboration with suppliers to manage sustainability issues.
Level 3
Note: projects can select either L3.2 or L3.3 to meet L3 and are not required to do both. L3.1, however, is compulsory to meet L3.
L3.1 Supplier contracts do not enable negative practices in the buyer-supplier relationship.
Supplier contracts must avoid the following practices:
• Contract structuring that excludes participation by disadvantaged groups, minorities, etc,
• Long and late payments,
• Unrealistic delivery requirements,
• Unfair penalties, and
• Requiring exclusivity (e.g. not allowing a social enterprise to work with competitors).
Where such practices are identified in contracts, evidence must be provided outlining rectifying actions.
L3.2 Suppliers are engaged during the contract to build their sustainability capabilities.
Improving sustainability capabilities in supply chains takes time and requires proactive engagement
with suppliers beyond contractual requirements to develop these capabilities. Suppliers must be
proactively supported; this can include the whole supply base and/or strategic suppliers to build
sustainability capabilities throughout the supply chain.
There are many ways to do this. Examples include:
• Capacity building programmes: offering training to suppliers (e.g. Supply Chain Sustainability
School), workshops with suppliers, etc,
• Supplier development: providing individual technical and/or financial support to suppliers to
develop their sustainability capabilities over time, and
• Supplier relationship management (SRM) initiatives: developing structured relationships with
critical/strategic suppliers in order to achieve greater levels of sustainability benefits and
innovation.
L3.3 Suppliers are engaged during the contract to deliver innovative solutions that provide increased sustainability benefits.
Suppliers must be proactively engaged to develop and deliver new methods or products that generate
better sustainability outcomes than the original contract or specification. This can include:
• New technologies, techniques and processes,
• New business models, e.g. circular economy, and
• New certifications and standards.
This can typically be done through supplier development or supplier relationship management
initiatives, as described in L3.2.
Example evidence for Level 3
• Contract documentation,
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• Regular engagement with suppliers on sustainability e.g. emails, meeting agendas and minutes,
industry briefing, market sounding,
• Extracts of communications with suppliers e.g. website screen shots, newsletter, annual repor,
• Industry forum agendas, minutes and attendance lists,
• Supplier attendance/subscription to learning program,
• Training agenda and attendance list,
• Participation in the Supply Chain Sustainability School,
• Supplier development and/or supplier relationship management plans, agendas, meeting minutes,
and
• Documentation showing how innovations have been developed with suppliers.
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Con References
International Organization for Standardization, ISO 20400:2017 Sustainable Procurement – Guidance,
(2017).
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Con RESILIENCE
About Resilience
Infrastructure can play a vital role in the resilience of our cities, towns and communities. This category
seeks to consider how an asset can improve its resilience to a shock or stress event, and explores the
role infrastructure assets play in contributing towards the resilience of a city, town or community by
considering the complex and interdependent systems that bind them together (Res-1). As climate and
natural hazards are one of the biggest resilience risks for infrastructure projects and assets, a specific
Climate and Natural Hazards credit (Res-2) considers how assets can adapt to the changing climate
and respond to existing natural hazard risks.
“City and community resilience is about making a community better, in both good times and bad for the benefit of all its citizens, particularly the poor and vulnerable” (100 Resilient Cities, pioneered by the Rockefeller Foundation).
This category marks the inception of the transformational change required across industry to deliver
infrastructure that is more resilient and responsive to the needs of our cities and communities. At its
core, this category is about the sphere of impact and influence our infrastructure assets have, and the
inclusive approach to engagement required to respond to the needs of communities and key
stakeholders in the face of shocks and chronic stresses.
Our cities and communities are reliant on the provision of well maintained, functioning infrastructure
such as telecommunications, electricity, water and transportation networks. While this dependence is
thrown into sharp relief in times of crisis or disaster (for example during flood events or extreme storms),
it is also increasingly tested by the series of underlying stresses ranging from ageing infrastructure
through to population density and competing investment priorities that are often overlooked. While the
ability of these stresses to amplify, or exacerbate shock events is being increasingly observed. For
example, the linkages between social exclusion and poor race relations were brought into sharp relief
during the post-disaster recovery response to Hurricane Katrina in 2005. Infrastructure can play a vital
role in responding to such stresses at a city scale. An example of this can be seen in the City of Medellin,
Columbia where the introduction of the Metrocable has helped address stresses associated with lack
of employment and educational opportunities; poverty; and social exclusion, has and improved the
mental and physical health of some of the city’s most vulnerable members (refer Case Study 2).
A more concerted effort is also required in considering the varying levels of interdependency across a
range of systems and supporting services to support our cities and communities in times of need. Due
to their network properties, damage to infrastructure in one place may interrupt service over a large
geographic area. As explored by Sajoudi et al (2013) the scale of social disruption caused by the loss
of infrastructure is often disproportionate to the actual amount of physical damage. With this in mind,
greater emphasis needs to be placed on the consideration of these impacts but more importantly, on
supporting the successful day-to-day delivery of well-functioning and operational infrastructure systems.
The Lloyd’s City Risk Index found that $4.6 trillion of the projected Gross Domestic Product (GDP) of
301 of the world’s leading cities is at risk from 18 different types of shock events over the next decade
(Lloyds, 2017). With cities needing to respond to an ever-evolving set of disparate and diverse risks,
the need to plan and build resilient infrastructure to help communities respond and recover quickly in
the face of change is becoming increasingly necessary.
As a practice, resilience has evolved much in recent years and in particular, since its initial definition by
Holling as “a measure of the persistence of systems and of their ability to absorb change and
disturbance and still maintain the same relationships between populations or state variables” (1973,
p.14). A more commonly used approach to resilience thinking, particularly in the context of infrastructure
and urban systems, expands on the notion of maintaining functionality; considering how assets and
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systems might bounce back, and indeed bounce forward to create a ‘new normal’ in the face of a diverse
range of shocks and stresses (Davoudi et al, 2012; Rockefeller Foundation, 2013; UNISDR, 2015;
Lloyds, 2017).
A growing body of work led by international organisations such as the United Nations International
Strategy for Disaster Reduction (UNISDR), the United Nations Sustainable Development Goals, the
World Bank, and the 100 Resilient Cities Initiative pioneered by the Rockefeller Foundation are shaping
implementation and action in this space. In the context of this category, urban resilience is defined as:
“the capacity of individuals, communities, institutions, businesses, and systems within a city to survive, adapt, and grow no matter what kinds of chronic stresses and acute shocks they experience” (Rockefeller Foundation; 2014).
The approach of considering resilience no matter what the cause, focusses on improving the individual
systems that make up a city and increasing the resilience of the city (and/or regional community) overall.
The 100 Resilient Cities program is supported by the City Resilience Framework which provides a lens
through which the complexity of cities and the drivers that contribute to their resilience might be
understood. It is centred on four essential dimensions of urban resilience: Health & Wellbeing, Economy
& Society; Infrastructure & Environment and Leadership and Strategy. In addition to the framework, 100
Resilient Cities have identified the following seven qualities considered central to driving urban
resilience:
• Reflective: Reflective systems use past experience to inform future decisions and are
accepting of the inherent and ever-increasing uncertainty and change in today’s world.
• Resourceful: Resourceful(ness) recognizes alternative ways to use resources and implies that
people and institutions are able to rapidly find different ways to achieve their goals or meet their
needs during a shock or when under stress.
• Inclusive: Inclusion emphasizes the need for broader consultation and engagement of
communities, including the most vulnerable groups. Inclusiveness prioritizes broad consultation
to create a sense of shared ownership in decision making.
• Integrated: Integration and alignment between city systems promotes consistency in decision-
making and ensures that all investments are mutually supportive to a common outcome. This
approach seeks to bring together a range of distinct systems and institutions.
• Robust: Robust systems include well-conceived, constructed and managed physical assets.
• Redundant: Redundancy refers to spare capacity purposely created within systems so that
they can accommodate disruptions.
• Flexible: Flexibility implies a willingness and ability to adopt alternative strategies in response
to changing circumstances.
This approach also focuses on delivering the ‘resilience dividend’ that is, those co-benefits and
opportunities that might be realised to help build resilience across a range of shocks and stresses.
Both the UN Sustainable Development Goals (launched in 2015) and the United Nations ‘Sendai
Framework for Disaster Risk Reduction’ highlight the importance of resilience when considering the role
of infrastructure in society.
The recent Future Cities: Building Infrastructure Resilience published by Lloyds of London and Arup
(2017) outlines a set of key concepts infrastructure resilience should embrace, specifically the ability to:
• Withstand and endure: The capacity of infrastructure systems to continue to perform and
provide their intended functions in the face of shocks and stresses,
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Con • Learn and adapt: The ongoing process of evaluating and adapting performance (systems,
processes and assets) to better cope with shocks and stresses. This can also be described as
‘adaptive capacity’, and
• Achieve transformational change: Infrastructure functions evolve at system level to meet
rapidly changing urban needs and better support city-scale resilience.
At a national level, the case for a more comprehensive consideration of risk and resilience is clearly
articulated in the Australian Business Round Table for Disaster Resilience and Safer Communities
(ARBT) ‘Building Resilient Infrastructure’ report (Deloitte, 2016) which states:
“Beyond the direct costs of rebuilding, there are also substantial indirect costs associated with losing infrastructure services. The loss of such services affects businesses, communities and the broader economy via delays, interruption, financial losses, loss of customers and broader social impacts such as stress and anxiety.
As such, the total cost of infrastructure damage is substantially higher than the direct replacement costs.”
About Climate and Natural Hazards
The most significant shocks and stresses for infrastructure in Australia and New Zealand are climate
change and natural hazards. For this reason, a specific credit focused on climate and natural hazards
has been developed, aligning the requirements of the ISv1.2 Climate Change category, with Resilience
approaches while also including the management of natural hazard risks.
For the purpose of this category, natural hazards are defined as a “natural process or phenomenon that
may cause loss of life, injury or other health impacts, property damage, loss of livelihoods and services,
social and economic disruption, or environmental damage.” This definition has been informed by the
Hyogo Framework for Action 2005-2015 (United Nations, 2005) and the Sendai Framework for Disaster
Risk Reduction 2015-2030 (United Nations, 2015). Examples of natural hazards include bushfires,
heatwaves, cyclones, extreme storms and widespread flooding. Broader geological hazards such as
earthquakes and tsunamis are also included (however these are only considered in Res-1 where
relevant).
‘Natural Hazards’ includes hazards resulting from climate change (considered in Res-2), as well as
hazards not associated with climate change (considered in Res-1), including those that are occurring
now and into the future.
The benefits of identifying natural hazard risks, including those resulting from climate change, and
developing a proactive approach to treatment is considerable. Work commissioned for the ABRT
estimates that between the years 2002–03 and 2010-11 more than $450 million was spent by the
Australian governments (local, state and federal) to restore critical infrastructure after extreme weather
events (Deloitte, 2016).
Regarding climate risk specifically, traditional design approaches based on historical weather records
are no longer valid. Long lifespan infrastructure now needs to be designed, constructed and operated
to cope with projected hotter, drier and stormier conditions, combined with higher sea levels. Climate
projections released by Australia’s CSIRO and Bureau of Meteorology in 2015 indicate that under all
future emissions scenarios:
• average temperatures will continue to increase (very high confidence in this outcome) and Australia
will experience more heat extremes (very high confidence) and fewer frosty days (high confidence),
• extreme rainfall events are likely to become more intense (high confidence), and
• the number of tropical cyclones is projected to become less frequent with a greater proportion of
high intensity storms (medium confidence) and a greater proportion extending beyond the southern
latitude of 25 degrees (low confidence).
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The Australian Government recognises that “climate change poses significant risks to our economies,
communities and the natural environment” (Commonwealth of Australia, 2015). According to the
Intergovernmental Panel on Climate Change (IPCC) (Climate Change 2014: Synthesis Report.
Contribution of Working Groups I, II and III to the Fifth Assessment Report of the Intergovernmental
Panel on Climate Change, 2014., 2014), the major risks for Australia and New Zealand are:
• increased frequency and intensity of flooding, resulting in damage to housing, roads and other
infrastructure,
• increased illness, death and infrastructure damages during heat waves,
• constraints on water resources in southern Australia, Northland and parts of eastern the lowlands
of NZ,
• significant reduction in agricultural production in the Murray-Darling Basin and far south-eastern
and south-western Australia and eastern NZ if scenarios of severe drying are realised,
• increasing risks to coastal infrastructure and low-lying ecosystems from continued sea-level rise,
• increased damages to ecosystems and human settlements, infrastructure, economic losses, and
risks to human life from bushfires in most of southern Australia and the Southern Alps and their
National Parks and eastern lowlands of NZ,
• significant change in the ecological community composition and structure of coral reef systems,
• loss of mountain ecosystems and some native species, and
• change in ecosystems and species distribution, including pests and vector-related diseases.
Figure G7 Key Hotspots indented for Australia and New Zealand, assuming a medium emissions scenario
for 2050. Source: (IPCC, 2007)
UNational Strategies
In March 2015 New Zealand made a commitment to the international1T 1TSendai Framework for Disaster
Risk Reduction and are in the process of developing the National Disaster Resilience Strategy.
The Australian Government has developed the Critical Infrastructure Resilience Strategy: Plan (Critical
Infrastructure Resilience Strategy Plan, 2015) which outlines the government’s approach to ensuring
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critical infrastructure is resilient to natural hazards, and in conjunction with COAG, released the National Strategy for Disaster Resilience (NSDR) which more recently has given rise to the Enhancing Disaster Resilience in the Built Environment: Roadmap which sets out the activities required to achieve broader
disaster resilience in the built environment.
Further, the National Climate Resilience and Adaptation Strategy (Commonwealth of Australia, 2015)
builds on the National Climate Change Adaptation Framework (Council of Australian Governments,
2007) and identifies ‘Cities and the built environment’ and ‘Water resources’ as two of eight key sectors
for priority action and ‘upgrading or hardening the design of buildings and infrastructure’ as one of the
key adaptation actions. The strategy identified the following risks to cities and the built environment:
• Challenges to often ageing publicly and privately-owned and managed assets and infrastructure
systems including, commercial and residential buildings, energy, water and communications
utilities, and transport systems, both from gradual impacts like sea level and temperature rise, and
from extreme events like floods, heatwaves and bushfires.
• Greater risk of human injury, disease and death, and interrupted labour force productivity, due to
hotter, drier conditions, increasing the bushfire risk to lives and private property, and the incidence
of heatwaves in the coastal zone—where most of Australia’s urban infrastructure and population is
located—more intense storms and cyclones and rising sea levels could worsen storm surge, coastal
inundation and erosion.
• Damage to biodiversity and ecosystems that support social wellbeing, provide services that are
fundamental to our health like clean air and fresh water, and offer protection from natural disasters.
• Negative impacts on Government budgets, including growing costs to the Government to cover its
contingent liability for natural disasters, and constraining existing Government capital for new
investments and the need to rebuild or harden existing infrastructure.
• Failure in one part of a city’s social, economic or infrastructure networks which may have cascading
or unanticipated effects elsewhere. For example, in Melbourne (in 2009) a heatwave-induced
blackout shut down the city’s rail and tram networks, forcing thousands of businesses to close,
while also crippling internet services nationwide. These interdependencies are local, national and
global.
UAustralian State Strategies
Most states and infrastructure agencies have developed plans, policies and processes to respond to
natural hazard risk and/or assess and reduce the climate change vulnerability of their projects or assets.
The Transport for NSW Climate Risk Assessment Guidelines (Transport for NSW, 2016) provides an
example of an infrastructure agency guideline. Further, collaborative work between NCCARF and the
Department of the Environment has delivered the CoastalAdapt project which, in addition to providing
useful information regarding coastal inundation, sea level rise and erosion, also provides a series of
templates and supporting information to guide the climate risk assessment process.
The following credits apply to this category:
Res-1 Resilience Plan
Res-2 Climate and natural hazards risks
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Category linkages
The ISv2.0 Resilience category has linkages with the following categories:
Table G20 Category linkages
Credit Description Planning Design As Built Operations
Ecn-1 Res-2 requires resilience
options to be assessed using
Ecn-1 and Ecn-4.
x x x
Ecn-4 Res-2 requires resilience
options to be assessed using
Ecn-1 and Ecn-4.
x x x
Lea-2 Risk and opportunity
assessment mirrors the
approach taken in Lea-2
x x x x
Sta-1 Stakeholder engagement is
fundamental to Res-1 when
developing a resilience plan, in
particular, when identifying
vulnerable communities.
Stakeholders also need to be
engaged in developing the
climate and natural hazards risk
and treatment assessment.
x x x x
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ISv2.0 Design
Res-1: Resilience Plan 40T
Aim
To reward the consideration and planning of the role an asset plays in contributing towards the
resilience of a city, region, town or community.
Criteria
Table G21 Res-1 Design summary criteria
Level 1 Level 2 Level 3
DL1.1 In collaboration with key
stakeholders, identify a range of
acute shocks and chronic
stresses, likely to impact the
functionality of the identified
asset and its delivery to the
community it services.
AND
DL1.2 Identify the key
interdependent physical assets
and services within the
city/town/community likely to be
impacted should the identified
asset lose functionality or be
forced to operate at minimal
capacity.
AND
DL1.3 Identify treatment options
to manage the impact to critical
interdependent assets and
services in the event of the
identified asset losing
functionality.
The requirements of Level 1 are
achieved.
AND
DL2.1 An expanded selection of
external representatives
participated in the identification
of interdependent assets and
services within the
city/town/community.
AND
DL2.2 Identify the vulnerable
communities at a local level
likely to be most impacted in the
event of the asset failing.
AND
DL2.3 Treatment options are
extended to address impacts to
vulnerable communities.
AND
DL2.4 All treatment options are
assessed and prioritised based
on their ability to address key
resilience qualities.
The requirements of Level 2 are
achieved.
AND
DL3.1 Use the information and
research gathered to develop a
resilience plan
AND
DL3.2 Treatment options are
prioritised based on their ability
to deliver co-benefits across a
range of interdependent assets
and services and are
implemented.
AND
DL3.3 Community consultation
with key stakeholders within
relevant communities is
undertaken to test and refine
the draft Resilience Plan.
AND
PL3.4 Community feedback has
informed the final Resilience
Plan for the asset.
AND
PL3.5 Evidence of how the
identified treatment options will
be implemented through the
relevant phases of the project.
Note: Shocks associated with extreme events and natural disasters such as those identified through the Climate and Natural Hazards credit (Res-2) may be used to achieve partial compliance with Level 1 of Res-1. Additionally, consideration should be given to other shock events and stresses that may impact on the ability of the asset to maintain operation and functionality.
Definitions:
Engagement/participation means the involvement, through an appropriate means, of stakeholders
that are directly or indirectly interested or affected by the infrastructure development. Appropriate
engagement must include at least one of the following:
• A face-to-face workshop with relevant representatives from stakeholder organisations,
• A web conference with relevant representatives from stakeholder organisations, and
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• Formal review of the draft resilience strategy with feedback from stakeholders provided either
verbally or electronically.
Timely and inclusive engagement with key stakeholders representing interdependent assets, services
and communities is a critical component of the resilience process and one that distinguishes from a
business-as-usual approach. While external engagement within the earlier stages of a project and within
the lower levels of ISCA compliance is unusual, it is an essential component in developing a resilience
approach that fully responds to the ability of the identified asset to contribute towards a community’s
overall resilience.
Interdependent assets and services relate to those components of a city or a community likely to be
impacted as a result of the identified asset failing or being forced to operate at minimal capacity. For
example, if a water treatment plant is unable to function at capacity it may force other systems and
services to be disrupted. An example of this was seen in 2013 when the Mt Crosby Treatment plant in
Brisbane was operating at minimal capacity as result of recent flooding. The impacts of this were far
reaching with hospitals rescheduling elective surgeries and childcare providers closing until service was
re-established.
Resilience dividend refers to the co-benefits and opportunities that might be realised to help build
resilience across a range of shocks and stresses.
Resilience qualities refer to the seven resilience qualities as defined by the Rockefeller Foundation
and Arup as: flexible, inclusive, integrated, redundant, reflective, resourceful and robust.
Shocks refer to large-scale high impact events and catastrophes such as man-made and natural
disasters. Example shocks could include: cyber-attack; digital network failure; terrorist attack; war and
conflict, collapse of financial systems; natural disasters, widespread pandemics and/or diseases.
Stresses are often defined as the underlying ‘slow burn’ issues that have the potential to exacerbate a
shock. Examples of stresses in the context of a city may include: social cohesion, housing affordability;
access to transport; demand on health infrastructure; ageing populations, etc.
Co-benefits: occur when treatment options to build resilience deliver multiple benefits across a range
of areas. For example, in addition to managing and treating stormwater runoff, water sensitive urban
design can deliver other benefits (co-benefits). At a minimum, these could include improving visual
amenity, responding to climate change and supporting local ecosystem health within waterways.
Co-benefits are linked to the ability for projects to deliver the ‘resilience dividend’ the term used to
identify actions or initiatives that address multiple benefits that help respond to resilience qualities.
Level 1
DL1.1 In collaboration with key stakeholders identify a range of acute shocks and chronic stresses, likely to impact the functionality of the identified asset and its delivery to the community it services.
Where a resilience plan or analysis has been undertaken and verified as part of an IS planning rating,
the plan or analysis must be review and updated. The review must be undertaken by a multidisciplinary
team and must include the following representatives as a minimum:
• Key internal stakeholder including the Project Director, Sustainability Manager, Community
Engagement Manager, Engineers and Risk Managers,
• Representatives from within local council e.g. relevant engineers, asset managers, risk managers,
community relations staff and designers,
• Community representatives,
• First responders such as State Emergency Services, Fire, Police, Ambulance,
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• Impacted infrastructure providers such as roads, transport services,
• Key community support agencies (e.g. Red Cross; Salvation Army, etc.), and
• Constructor/contractor building the project, if known.
It is expected that the updated resilience plan or analysis will be extended as more information about
the project is available. This may include a risk assessment that has been updated with more specific
risks or engagement with more specific community members, etc.
If a resilience plan or analysis has been undertaken, but it has not been developed in accordance with
the requirements in DL1.2, then this criterion is not applicable. Please use the criterion under the
subheading ‘where a resilience plan has not been developed’.
By meeting this criterion, full points will be awarded for this credit.
Where a resilience plan as not been undertaken as part of a Planning rating, then the following applies:
A multidisciplinary team comprising key internal and selected external project stakeholders (as
identified as appropriate through the stakeholder analysis undertaken in Sta-1) must participate in
identifying acute shocks and stresses likely to impact the functionality of the asset and its delivery to
the community it services.
Central to this credit is identifying and understanding the role the asset performs in the context of the
community. For example, if the identified asset is unable to function or provide service, how will
interdependent infrastructure assets and services be impacted? If an Information and Communications
Technology (ICT) hub goes down, what impact will that have on surrounding communities,
infrastructure, services, economic growth and activity?
Note: Projects completing the Res-2 – Climate and Natural Hazards credit will observe some overlap between the requirements listed here and the identification of direct and indirect climate-related risks as per Res-2. These should be used to inform the process of identifying appropriate shocks and stresses and will contribute in part to meeting the requirements of this credit.
External stakeholders must include key representatives from within local council e.g. relevant
engineers, asset managers, risk managers, community relations staff and designers, as well as
community representatives.
In addition to climate-related shock events identified within Res-2 (e.g. natural disasters such as
bushfires, cyclones and flooding), the shocks and stresses identified in Table G22 should be considered
and assessed based on their relevance to the identified asset.
Table G22 Example shocks and stresses
Example shocks: short-term disruptions Example stresses: long-term systemic disruptions
• cyber-attack
• digital network failure
• terror attack
• failure of critical infrastructure
• war and conflict
• collapse of financial systems
• natural disasters including both those
associated with climate change as well as a
broader set of geological hazards e.g.
landslides, earthquakes, tsunamis, etc.
• diminishing social cohesion
• homelessness
• increasing chronic illness
• increasing energy costs
• increasing unemployment
• ageing infrastructure
• inadequate urban planning
• rising income and wealth disparity
• profound social instability
• rising cyber dependency
• loss of housing affordability
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Example shocks: short-term disruptions Example stresses: long-term systemic disruptions
• water crises including water shortages,
flooding, water contamination, etc.
• widespread pandemics and/or diseases.
• lack of transport accessibility and availability
• demand on health infrastructure and
services
• ageing population
• depleted or degraded natural resources.
The following questions are designed to guide the process of selecting and assessing the relevant
shocks and stresses for the project. It is important to note there is no minimum number of shocks or
stresses that will be relevant, these are likely to be different for each project and asset type and as such
it is important to consider and assess each of the potential impact areas individually.
Note: completing Res-2: Climate and Natural Hazards will assist the process of identifying climate-related shocks and stresses. These outputs will contribute (in part) towards meeting the requirements of this credit and should be used to inform the broader process of identifying appropriate shocks and stresses.
UDefining likelihood:
When undertaking the assessment of the likely shocks and stresses with key external stakeholders, the
following clarifies the anticipated likelihood of the shock event occurring. UAllU shocks considered likely
or very likely to relate to the project must be considered.
• Very likely – The shock is expected to occur (>70% probability over the lifetime of the asset)
• Likely - The shock could occur (30 – 70% probability over the lifetime of the asset)
• Unlikely - The shock is unlikely, but could potentially occur (<30% probability over the lifetime of
the asset)
UIdentifying relevant stresses
To identify the relevant stresses for a project the following question must be reviewed against a
selection of at least 10 of the shocks listed in Table G21 and assessed for relevance.
“Does the identified asset provide an opportunity to reduce the impact of the associated stress?”
How likely is it that the shock will:
• Impacts to functionality:
- How likely is it that the shock will significantly constrain the identified asset’s ability
to function and support the surrounding community for at least a month?
- How likely is it that the shock will constrain the ability of the identified asset to
function for between one week and one month?
• Injury and loss of life:
- How likely is it that the shock will result in loss of life or injury for asset employees or
members of the community?
- How likely is it that the shock will result in isolated loss of life or injury for asset
employees or members of the community?
• Economic growth and activity:
- How likely is it that the shock will constrain the identified asset’s contribution
towards regional activity and growth for at least 6-months
- How likely is it that the shock will constrain the identified asset’s contribution to
regional activity and growth for up to 6-months
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• Possibly: It is possible the asset will provide an opportunity to reduce the impact of the associated
stress.
• Unlikely: It is unlikely the asset will provide an opportunity to reduce the impact of the associated
stress.
If the answer is ‘possible’, then it should be considered as a relevant stress for the identified asset.
In addition to the requirements listed above, a high-level community context analysis is to be undertaken
at a relevant scale (e.g. regional, metropolitan, city/Local Government area, and precinct) for the project
outlining the current state of the community the asset is passing through and servicing.
As a minimum, community information considered must include:
• Population demographics
• Social stability, security and justice
• Economic prosperity
• Public health
• Education and employment
DL1.2 Identify the key interdependent physical assets and services within the city/town/community likely to be impacted should the identified asset lose functionality or be forced to operate at minimal capacity.
A preliminary desktop assessment should be undertaken to identify key assets and services likely to be
affected as a result of the asset’s failure. At a minimum, assets considered must include: water, power,
telecommunications, transport, parks and community facilities. Note: not all interdependent assets need
to be assessed, just the assets that will be majorly affected by the asset failing. This means, additional
assets may need to be assessed.
A summary of the location and/or the proximity of the interdependent assets/services to the identified
assets and services must also be stated. This list must then be tested with external stakeholders from
local council during the consultation workshop or similar engagement method.
Interdependencies generally fall into three categories of interaction namely, upstream, internal or
downstream and each category of interaction can include one or more of four classes of dependency,
including physical, cyber, geographic or logical. These categories and classes of dependencies are
summarised in Table G23. (Rinaldi, S.M., J.P. Peerenboom, and T.K. Kelly, 2001).
Example: Assessing stresses for a new train station
Does the identified asset provide an opportunity to reduce the impact of the associated stresses?
Answer: Possibly – it is possible the asset will provide an opportunity to reduce the impact of:
• transport accessibility and availability – by providing a service where none previously
existed
• unemployment – by improving connectivity and enabling people greater access to
employment opportunities
Answer: Unlikely - it is unlikely the asset will provide an opportunity to reduce the impact of the
associated stress.
• Homelessness: it is unlikely the asset will provide an opportunity for reducing the impact
of homeless on the community
• High energy costs: it is unlikely the asset will provide an opportunity for easing the impact
of high energy costs.
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Table G23 Dependency types (Source: (Rinaldi, S.M., J.P. Peerenboom, and T.K. Kelly, 2001)
Group Description
Category of dependencies
Upstream
dependencies
The products or services provided to one infrastructure by another external infrastructure
that are necessary to support its operations and functions.
Internal
dependencies
The interactions among internal operations, functions, and missions of the infrastructure.
Internal dependencies are the internal links among the assets constituting a critical
infrastructure (e.g. an electric generating plant that depends on cooling water from its own
onsite water well).
Downstream
dependencies
The consequences to a critical infrastructure’s consumers or recipients from the
degradation of the resources provided by a critical infrastructure.
Classes of dependencies
Physical Infrastructure is physically dependent if the state of its operations is dependent on the
material output(s) of another infrastructure through a functional and structural linkage
between the inputs and outputs of two assets: a commodity (i.e. goods or service)
produced or modified by one infrastructure (an output) is required by another
infrastructure for its operation (an input).
Cyber Infrastructure has a cyber dependency if its state of operation depends on information
and data transmitted through the information infrastructure via electronic or informational
links. Outputs of the information infrastructure are inputs to the other infrastructure, and
the commodity passed among the infrastructure assets is information.
Geographic Infrastructure assets are geographically dependent if a local environmental event can
create changes in the state of operations in all of them. A geographic dependency occurs
when elements of infrastructure assets are in close spatial proximity (e.g. a joint utility
right-of-way).
Logical Infrastructure is logically dependent if its state of operation depends on the state of
another infrastructure via a mechanism that is not a physical, cyber, or geographic
connection. Logical dependency is attributable to human decisions and actions and is not
the result of physical or cyber processes.
Following identification of the interdependent assets and services, a high-level summary of the current
condition and level of criticality of interdependent assets and services should also be identified.
DL1.3 Identify treatment options to manage the impact to critical interdependent assets and services in the event of the identified asset losing functionality.
Treatment options to address the impact the identified asset may have on the range of interdependent
assets and services must be identified in consultation with relevant stakeholders (this may be with the
same stakeholder engagement with in PL1.1). Consideration should also be given to the stage in the
asset-life cycle when the treatment would be most applicable e.g. planning, design, construction, and
operation.
Example evidence for Level 1:
Report including:
• A summary of stakeholders engaged and means for engagement,
• Assessment of shocks and stresses including those identified as relevant to the identified asset,
• Outcomes from the community context analysis,
• The key interdependent physical assets and services within the area likely to be impacted
(including an assessment on their criticality), and
• The relevant treatment options identified.
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Level 2
DL2.1 An expanded selection of external representatives participated in the identification of interdependent assets and services within the city/town/community.
People-centred decision-making is a key attribute of resilience practice, as such, engagement with
external stakeholders must be expanded from local council representation to include other tiers of state
or federal government and include a selection of business and community stakeholders. An example
of relevant stakeholders includes:
• First responders such as State Emergency Services, Fire, Police, Ambulance,
• Impacted infrastructure providers such as roads, transport services, and
• Key community support agencies (e.g. Red Cross; Salvation Army, etc.).
DL2.2 Identify the vulnerable communities at a local level likely to be most impacted in the event of the asset failing.
When infrastructure assets fail the impact is often felt across a whole community, and at times even at
a city-scale. However, within these communities, the vulnerable and sensitive members often have the
least capacity to respond to these disruptions and the least adaptive capacity (ability to cope). As part
of external engagement efforts aligned with PL2.1, engagement with relevant external stakeholders
must be expanded from identifying interdependent assets and services, to identifying those vulnerable
members of the community likely to be impacted and disadvantaged in the event of the asset failing.
Vulnerable members of the community should include, as a minimum (Griffith University, 2017):
• People for whom English is a second-language (Culturally and Linguistically Diverse),
• Above 65 years and living alone,
• Full dependent (4 years and under),
• People with physical and mental-health problems,
• Those earning lower than the median household income average (below $750 per week), and
• Those experiencing financial hardship and distress; renters and/or people in social housing.
DL2.3 Treatment options are extended to address impacts to vulnerable communities.
Treatment options must be expanded to reduce the negative impact to vulnerable members of the
community that may arise in the event of the identified asset failing or operating at minimal capacity.
As an example, if service along a train line is suspended due to a shock event, what impact might that
have on vulnerable community members? As a minimum, in this instance the project should consider if
there are aged care homes or retirement villages within close proximity to the impacted stations which
may result in elderly members of the community being unable to access health or support services. It
should also consider whether there are local schools or childcare centres within close proximity of the
line that may result in children/dependants being stranded as parents or guardians are unable to collect
them. Once these potential vulnerable communities have been identified, the project team must engage
with the managers of these facilities to identify appropriate treatment options to manage the impacts of
this disruption.
DL2.4 All treatment options are assessed and prioritised based on their ability to address key resilience qualities
All identified treatment options to minimise impacts to interdependent assets, services and vulnerable
communities must be assessed and prioritised for implementation against the following resilience
qualities:
Using the following as criteria, actions should be assessed using a simple ‘yes/no’ response to confirm
whether the proposed treatment option will address or respond to the associated resilience quality. The
qualities do not need to be weighted (they are considered to have equal weighting) however treatment
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options should be prioritised based on the ability for the treatment option to address multiple resilience
qualities.
Treatment options that deliver against multiple resilience qualities should be prioritised.
Example evidence for Level 2
Report including:
• Summary of relevant external stakeholders engaged as part of the process to identify
interdependent assets, services and vulnerable communities;
• Treatment option assessment matrix/summary including a list of treatment options identified to
address vulnerable communities and prioritised based on their ability to deliver the identified
resilience qualities.
Level 3
DL3.1 Use the information and research gathered to develop a resilience plan
Using the information, research and analysis undertaken in levels 1 and 2, a draft resilience plan must
be developed.
The draft Resilience Plan must include:
• Background and overview re. the identified asset and context,
• Summary of stakeholder engagement and community consultation approach including which
actions have been informed or developed through the community consultation approach,
• Analysis of relevant shocks and stresses highlighting those considered and those included as
relevant,
• Analysis of interdependent infrastructure and services including condition and criticality,
• Impacts to vulnerable communities and their location within the community, and
Reflective: is the treatment option informed by past experiences and knowledge?
Consider: is the option considered appropriate based on past delivery experience?
Resourceful: does the treatment option consider alternative ways of using resources?
Consider: have alternative energy options including generators, renewable technologies etc. been
considered to support supply consistency?
Inclusive: does the treatment option prioritise consultation, engagement and shared ownership in
decision-making?
Consider: will the treatment option/s be informed by inclusive engagement and consultation
approaches?
Integrated: will the treatment option respond to a diverse set of interdependent assets and services?
Consider: who will be engaged, how they will be engaged and what benefit will be delivered to multiple
stakeholders as result of the treatment option being delivered.
Robust: how will the treatment option respond to future impacts and shocks?
Consider: what impact would result in the future failure and/or operation at minimal capacity for the
identified asset - is this acceptable and/or tolerable and if not, what should be done to address this
more comprehensively?
Redundant: will the treatment option result in spare capacity for the identified asset?
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• Proposed treatment options (including those identified for vulnerable communities) supported
by an identified timeframe for delivery; responsibility; funding/cost implications and relevant
stakeholders to support implementation:
- Evidence should also be included as to how the options have been shortlisted (e.g.
through the use of the Resilient Qualities listed) and prioritised to deliver the resilience
dividend.
DL3.2 Treatment options are prioritised based on their ability to deliver co-benefits across a range of interdependent assets and services and are implemented.
Identifying associated co-benefits supports the delivery of the resilience dividend and assists with
decision-making, resourcing and prioritisation. The treatment option assessment must analyse and
prioritise options based on their ability to deliver co-benefits.
Note: DL2.2 requires the consideration of how treatment options respond to multiple resilience qualities to support prioritisation, however, DL3.2 requires the project team to consider whether the treatment options deliver multiple benefits.
While a treatment options may address or respond to several resilience qualities at a time, it does not
necessarily follow that it will deliver a solution for multiple issues. E.g. an emergency evacuation plan
could be developed to address multiple shocks and therefore provide multiple benefits (co-benefits). In
contrast upgrading the HVAC system within a train station to respond to the stress of increased
temperatures may respond qualities associated with being ‘reflective; robust and redundant’, but is
unlikely to deliver broader benefits beyond those using the station.
Those treatment options that deliver a greater number of co-benefits should be prioritised for
implementation. Further prioritisation can assist with identifying and allocating delivery timeframes for
response and funding the associated initiatives. As a minimum, treatment options must be prioritised
based on their ability to deliver the greatest proportion of risk reduction to affected people and
communities.
DL3.3 Community consultation with key stakeholders within relevant communities is undertaken to test and refine the draft Resilience Plan
The identified and prioritised treatment options along with responses for each level of this credit must
be consolidated into a draft Resilience Plan which is released for public consultation. Consultation must
include online publication; community consultation sessions and; group consultation as a minimum with
key stakeholders.
Consultation approaches for community engagement should reference the requirements outlined in
Sta-1 and Sta-2 regarding Stakeholder Engagement. Evidence must be provided to show how a
Diverse, Influential and Representative sample of the community has been consulted and engaged.
DL3.4 Community feedback has informed the final Resilience Plan for the asset.
The final Resilience Plan must include reference to the feedback gained during the community
consultation period and how these suggestions have informed the plan.
DL3.5 Evidence of how the identified treatment options will be implemented through the relevant phases of the project.
The final Resilience Plan must include references to how the identified treatment options (as identified
in DL3.2) will be implemented through the relevant phases of the project.
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Example evidence for level 3
• Draft Resilience Plan
• Details of community engagement
• List of attendees at community engagement sessions
• Treatment options assessment.
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ISv2.0 As Built
40TRes-1: Resilience
Aim
To reward the consideration and planning of the role an asset plays in contributing towards the
resilience of a city, region, town or community.
Criteria
Table G24 Res-1 As Built summary criteria
Level 1
ABL1.1 Actions outlined in the Resilience Plan for the As Built phase are implemented according to the plan.
AND
ABL1.2 Actions that require a management or governance response are to be incorporated into operational
management plans, or similar.
Level 1
ABL1.1 Actions outlined in the Resilience Plan for the As Built phase are implemented according to the plan.
All actions outlined in the Resilience Plan (including any actions implemented in the design) that are to
be implemented during construction must be implemented.
53TABL1.2 Actions that require a management or governance response are to be incorporated into operational management plans, or similar53T.
Actions that require a management or governance response must be incorporated into operational
asset or management plans, in collaboration with the operator. Commitment from the operator must be
obtained to address resilience actions when appropriate.
Details on the person/department who will receive the relevant operational management documentation
must be provided as evidence.
Example evidence for Level 1
• Resilience Plan,
• Design plans, minutes, attendee lists to show evidence of the implementation of As Built actions,
• Evidence of management actions or incorporated into asset or management plans, and
• Commitment letter from operator to embed resilience actions in management plans/strategy/asset
maintenance plans, etc.
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ISv2.0 Design
40TRes-2 Climate and natural hazards risks
Aim
To reward the assessment and treatment of risks associated with climate change and natural hazards.
Criteria
Table G25 Res-2 Design summary criteria
Level 1 Level 2 Level 3
DL1.1 A review of climate and
natural hazard risks is completed
using readily available and current
natural hazard data and climate
change projections for all Udirect
risksU to the asset.
AND
DL1.2 Treatment options for Udirect
risksU are identified and
implemented and after treatment
there are no residual extreme and
high priority Udirect risksU.
AND
DL1.3 A multidisciplanary internal
team participated in the
identification and assessment of
climate and natural hazard Udirect
risksU, including the selection of
treatment options.
The requirements of Level 1 are
achieved.
AND
DL2.1 The natural hazard risk
assessment also considers Uindirect
risksU to the asset.
AND
DL2.2 Treatment options for
Uindirect risksU are identified and
implemented and after treatment
there are no residual extreme and
high priority Udirect or indirect risksU.
AND
DL2.3 Government representatives
participated in the identification of
climate and natural hazard Udirect
and indirect risksU, including the
selection of treatment options.
The requirements of Level 2 are
achieved.
AND
DL3.1 Treatment options have
been assessed considering the
optimal scale and timing, 88Tcosts and
benefits of addressing the climate
and natural hazard risk.
AND
DL3.2 A comprehensive set of
affected external stakeholders
participated in identifying climate
and natural hazard Udirect and
indirect risksU and treatment
options.
Definitions
Direct natural hazard risks (for level 1) relate to the chance of an impact (attributable to natural
hazards including climate change) on an infrastructure system or asset causing damage, extra
maintenance or replacement costs, accelerated deterioration or disruption of services provided. An
example is increased storm or flood damage to an asset.
Indirect risks (for level 2) relate to the chance of an impact on another system or asset disrupting the
operational capacity of the asset or network (for example the disruption of supply of goods or services).
Indirect risks include consideration of interdependent and cumulative impacts of different risks and their
sources. For example, power supply interruptions caused by excessive power demand during periods
of extreme temperature. Another example would be storm damage or disruption at a nearby port, which
delays the delivery of urgently-needed equipment so that the infrastructure has to be closed or its
services curtailed. This type of risk focuses on the consequence or impact to the asset itself (inwards
focused).
Engagement for the purposes of this credit means the involvement, through an appropriate means, of
stakeholders that are directly or indirectly interested or affected by the infrastructure development.
Appropriate engagement needs to include at least one of the following:
• A face-to-face workshop with relevant representatives from stakeholder organisations, and
• A web conference with relevant representatives from stakeholder organisations
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• Formal review of risk and adaptation assessments with feedback provided either verbally or
electronically.
Hazard refers to the potential occurrence of a natural or human-induced physical event that may cause
loss of life, injury, or other health impacts, as well as damage and loss to property, infrastructure,
livelihoods, service provision, and environmental resources.
Suitable qualified professional means a person with at least 3 years of experience in natural hazard
and/or climate change treatments options and treatments. A CV of this professional must be provided.
Treatment measures associated with climate and natural hazard risks can include:
• structural measures such as physical changes to the infrastructure to achieve or facilitate
adaptation, and
• ‘non-structural’ measures, such as changes to maintenance contracts or implementing an
emergency management plan.
The term adaptation and treatment can sometimes be used interchangeably. For the purposes of this
credit, treatment includes adaptation and is the more appropriate word to summarise the ways various
risks can be managed. Treatment can be undertaken immediately, or at different timescales when the
risk occurs.
Level 1
53TDL1.1 A review of climate and natural hazard risks is completed using readily available and current natural hazard data and climate change projections for all Udirect risksU to the asset53T.
The assessment of climate and natural hazard risks must include climate-change related risks. Risks
associated with geological impacts should be considered in Res-1 when identified as a potential shock
event. Risk assessments must be undertaken in alignment with AS 5334 – Climate Change Adaptation
for Settlements and Infrastructure: A Risk Based Approach (Australian Standard, 2013) or Climate
Change Impacts & Risk Management: A Guide for Business and Government (Australian Greenhouse
Office, 2006).
Consideration must be given to an asset’s impacts and relationship to a Local Government region. As
a minimum, any existing Local Government natural hazard and/or climate change management plans
must be considered in the development of the climate and natural hazards risk assessment.
National and state government data associated with historic natural hazards such as volcanic and
seismic (earthquake and tsunami) activity as well as details on landslides that is publicly available must
be used to inform assessments.
For climate change projections, detail of the adopted projection including year and data source must
be provided. As a minimum, the following climate change and natural hazards impacts must be
considered in the climate and natural hazard risk assessment process:
Table G26 Risks to be assessed in the climate and natural hazards risk assessment, as a minimum
Risk Stresses Shocks
Air temperature x
Humidity x
Sea surface temperature x
Precipitation x x
Sea level rise x
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Risk Stresses Shocks
Wind and hail x x
Bushfire x
Coastal inundation x x
Cyclones/storms x
Flooding x
Heatwave x
Drought x
It is acknowledged that not all impacts will relate to all assets and therefore will not be included in the
assessment process; where this is the case justification must be provided as to why certain impacts
were excluded from the study.
It is expected that published natural hazard data and climate change projections for the asset’s region
is adopted to inform the risk assessment process.
When assessing climate change risk, the latest climate change projections must be used. When
identifying relevant climate variables, the scenarios used by the applicant should be sourced from IPCC
endorsed Global Circulation Models (GCMs) and may include CSIRO/NIWA, State or Federal climate
projections. In addition, data can be sourced from local council climate-change adaptation plans or
using more detailed climate modelling software. If the forecast useful life for the asset is over 20 years,
at least two time horizons must be selected and at least one must be beyond the end of the asset life.
For example, if the life is 70 years, then 2050 and 2100 may be selected for assessment. If projections
do not exist (e.g. for an asset with a 100-year design life) then use the longest projections available.
The Assessor must justify the selection of the emissions scenario/s and climate change projections
used.
Finer-scale projections specific to major cities and regions have also been developed. If warranted,
climate change projections can be developed for specific sites by down-scaled or statistical climate
modelling, although this is not a requirement. Projections are generally available at specific dates, such
as 2030, 2040, 2050, 2055, 2060, 2070, 2080, and 2090.
A suitably qualified professional must be involved throughout the climate and natural hazard risk
assessment process. This should include oversight of the natural hazard data and climate-change
projection identification and the risk assessment.
For step-by-step guidance to undertaking a natural hazards risk assessment, see the ISCA Climate and
Natural Hazards Guideline.
DL1.2 Treatment options for Udirect risksU are identified and implemented and after treatment there are no residual extreme and high priority Udirect risksU.
Treatment options must be identified and assessed in accordance with Ecn-1 and Ecn-4 and all feasible
options implemented in the final design, to address all direct risks identified through the risk
assessment.
Treatment options for extreme or high priority direct risks, involving major or catastrophic consequences
with loss of life and/or severe adverse social, environmental or economic impacts should be assessed
using quantified projections and estimates for the impact, and considering the quantity, locations and
timing of the physical impacts.
For all other direct risks, the appropriateness of a treatment option should be determined through a
qualitative assessment which considers the appropriateness/viability of each treatment option and
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determined through prioritisation, which treatment options will be implemented and how. This
assessment must be undertaken in accordance with Ecn-1 and Ecn-4.
Following treatment there must not be any residual extreme of high direct risks.
The treatment options to address all direct natural hazard risks must be incorporated into final designs
(where appropriate). Where adaptation through design is not feasible then treatment may also include
mitigation, management or monitoring of a particular risk through ongoing management plans, a
commitment to complete further studies or a commitment to undertake reviews or inspections. Ongoing
management of these risks must be documented and should make reference to the hazard impact, key
vulnerabilities and risk, treatment option, timing of implementation, and governance/responsibility.
A suitably qualified professional must be involved in assessment and review of treatment options and
treatments.
DL1.3 A multidisciplinary internal team participated in the identification and assessment of climate and natural hazard Udirect risksU, including the selection of treatment options.
A multidisciplinary internal team must participate in identifying climate and natural hazard direct risks.
This should include risk managers, designers (e.g. with backgrounds in flooding, civil and structural
design, corrosion, fire), asset operators and maintainers, environmental staff, and community relations
staff as relevant. The name, company and role title of each participant must be provided as evidence.
A multidisciplinary team must also participate in the identification and selection of climate and natural
hazard treatment options. This may be as part of the risk identification process or separately through a
specific treatment option assessment process. Attendee names and titles as well as minutes from the
engagement must be captured and provided as evidence.
Example evidence for level 1
• A Climate and Natural Hazards report outlining the project’s or asset’s forecast useful life, details
of the adopted projection including years, natural hazard risk and adaptation assessment, details
of whether the project will form or impact Local Government natural hazard risk or climate-change
management plans,
• Climate and Natural hazard adaptation/treatment plan,
• Summary report highlighting relevant climate projections, data relating to natural hazards, identified
climate and natural hazard risks and methods for implementing relevant treatment options including
reference to relevant Local Government plans,
• Designs and/or management plans include treatment measures to treat (at least) all extreme and
high priority natural hazard risks, and
• Minutes of risk assessment meeting(s)/workshop(s) including the position of each attendee.
Level 2
DL2.1 The natural hazard risk assessment also considers Uindirect risksU to the asset.
The natural hazard risk assessment must be broadened to cover indirect risks. Risk assessments must
be undertaken in alignment with AS 5334 – Climate Change Adaptation for Settlements and
Infrastructure: A Risk Based Approach (Australian Standard, 2013) or Climate Change Impacts & Risk
Management: A Guide for Business and Government (Australian Greenhouse Office, 2006).
‘Indirect risks, also known as "Interdependencies"; generally fall into three categories of interaction
namely, upstream, internal or downstream and each category of interaction can include one or more of
four classes of dependency, including physical, cyber, geographic or logical (Rinaldi, S.M., J.P.
Peerenboom, and T.K. Kelly, 2001). These categories and classes of dependencies are summarised
in Table G27.
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Table G27 Dependency types. Source: (Rinaldi, S.M., J.P. Peerenboom, and T.K. Kelly, 2001)
Group Description
Category of dependencies
Upstream
dependencies
The products or services provided to one infrastructure by another external infrastructure
that are necessary to support its operations and functions
Internal
dependencies
The interactions among internal operations, functions, and missions of the infrastructure.
Internal dependencies are the internal links among the assets constituting a critical
infrastructure (e.g. an electric generating plant that depends on cooling water from its own
onsite water well).
Downstream
dependencies
The consequences to a critical infrastructure’s consumers or recipients from the
degradation of the resources provided by a critical infrastructure.
Classes of dependencies
Physical Infrastructure is physically dependent if the state of its operations is dependent on the
material output(s) of another infrastructure through a functional and structural linkage
between the inputs and outputs of two assets: a commodity (i.e., good or service)
produced or modified by one infrastructure (an output) is required by another
infrastructure for its operation (an input).
Cyber Infrastructure has a cyber dependency if its state of operation depends on information
and data transmitted through the information infrastructure via electronic or informational
links. Outputs of the information infrastructure are inputs to the other infrastructure, and
the commodity passed among the infrastructure assets is information.
Geographic Infrastructure assets are geographically dependent if a local environmental event can
create changes in the state of operations in all of them. A geographic dependency occurs
when elements of infrastructure assets are in close spatial proximity (e.g. a joint utility
right-of-way).
Logical Infrastructure is logically dependent if its state of operation depends on the state of
another infrastructure via a mechanism that is not a physical, cyber, or geographic
connection. Logical dependency is attributable to human decisions and actions and is not
the result of physical or cyber processes.
DL2.2 Treatment options for Uindirect risksU are identified and implemented and after treatment there are no residual extreme and high priority Udirect or indirect risksU.
Treatment options must be identified and assessed in accordance with Ecn-1 and Ecn-4 with all
feasible options being implemented to address all indirect risks identified through the risk assessment.
All feasible options for treatment must be implemented. The appropriateness of a treatment option
should be determined through a qualitative assessment which considers the appropriateness/viability
of each treatment option and determined through prioritisation which treatment options will be
implemented and how. This assessment must be undertaken in accordance with Ecn-1 and Ecn-4.
The treatment options to address all indirect climate and natural hazard risks must be incorporated into
final designs (where appropriate). Where adaptation through design is not feasible then treatment may
also include mitigation, management or monitoring of a particular risk through ongoing management
plans, a commitment to complete further studies or a commitment to undertake reviews or inspections.
Ongoing management of these risks must be documented and should make reference to the hazard
impact, key vulnerabilities and risk, treatment option, timing of implementation, and
governance/responsibility.
A suitably qualified professional must be involved in assessment and review of treatment options and
treatments.
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53TDL2.3 Government representatives participated in the identification of climate and natural hazard Udirect and indirectU risks, including the selection of treatment options53T.
Engagement with government (local, state or federal) must be completed as part of the direct and
indirect risk identification and assessment process. The engagement must consider and address
impacts on the relevant agencies’ natural hazard/climate change management plans if available. As a
minimum, this engagement must include any asset owners/managers of impacted assets and/or
systems. Attendee names and titles as well as minutes from the engagement must be captured and
provided as evidence.
Example evidence for level 2
• Risk assessment,
• Risk assessment including treatment options,
• Workshop minutes/reports,
• Adaptation plan, and
• Emails, minutes or documented evidence of government consultation.
Level 3
53TDL3.1 Treatment options have been assessed considering the optimal scale and timing, costs and benefits of addressing the natural hazard risk53T.
The optimal scale and timing and costs and benefits of implementing each treatment option must be
assessed before the preferred option is selected and implemented. Considering the optimal scale and
timing in the risk assessment and treatment process recognises that some climate change risks are
best not treated immediately. For example, the impact may not occur for many decades, a satisfactory
treatment may not yet be available or greater certainty about climate change projections is required
before a difficult decision can be made. It may also not be obvious how narrowly or extensively the
treatment measure should be applied – in stages or all at once, and everywhere or only at the most
vulnerable sites.
An assessment in accordance with Ecn-1 and Ecn-4 must be undertaken to quantify treatment options
identified. Impacts such as negative consequences of treatment options on other assets or systems
must be included in the assessment. For example, the construction of a sea wall which displaces
natural habitat may have a negative impact on aquatic species. Decision-making related to treatment
options should review each decision that needs to be made, the lifetimes and flexibility of these
decisions, and the need to address near-term issues while strategically creating options for the long-
term future.
For treatments that are not implemented in design immediately, a treatment action plan must be
prepared to formalise decision-making related to these treatments. This action plan should include:
• The risks and their treatment option/s,
• The selected treatment options and the reason for selecting the treatment option,
• Resources required to implement treatment options,
• Timing and schedule of implementation,
• Reporting and monitoring requirements, and
• Persons responsible for implementing the treatment options, measurement, monitoring and
reporting.
In principle, commitment should be made to address treatment and treatment options when appropriate
as asset ownership changes. This should include a commitment embedded within management plans
or a strategy document to ensure it has been formalised.
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DL3.2 A comprehensive set of affected external stakeholders participated in identifying climate and natural hazard Udirect and indirect risksU and treatment options.
A comprehensive set of affected stakeholders must be engaged in the direct and indirect identification
and treatment option stages and include the following as a minimum:
• Government (local, state and federal as appropriate);
• infrastructure utilities;
• emergency services;
• affected and interested community groups; and
• other facilities and assets in the region.
Attendee names and titles as well as minutes from the engagement must be captured and provided as
evidence.
Example evidence for level 3
• Report or risk register showing optimal timing and scale
• Adaptation option assessment
• Adaptation plan
• Workshop minutes
• Cost benefit analysis
• Minutes of external engagement meetings.
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ISv2.0 As Built
40TRes-2 Climate and Natural Hazards risks
Aim
To reward the assessment and treatment of risks associated with natural hazards and climate change.
Criteria
Table G28 Res-2 As Built summary criteria
Level 1 Level 2 Level 3
ABL1.1 Treatment measures are
implemented for all direct risks.
The requirements of Level 1 are
achieved.
AND
ABL2.1 Treatment measures are
implemented for all indirect risks.
The requirements of Level 2 are
achieved.
AND
ABL3.1 A management plan
outlining optimal scale and timing
for future treatments has been
developed and embedded in
operational management plans.
Definitions
Direct natural hazard risks (for level 1) relate to the chance of an impact (attributable to natural
hazards including climate change) on an infrastructure system or asset causing damage, extra
maintenance or replacement costs, accelerated deterioration or disruption of services provided. An
example is increased storm or flood damage to an asset.
Indirect risks (for level 2) relate to the chance of an impact on another system or asset disrupting the
operational capacity of the asset or network (for example the disruption of supply of goods or services).
Indirect risks include consideration of interdependent and cumulative impacts of different risks and their
sources. For example, power supply interruptions caused by excessive power demand during periods
of extreme temperature. Another example would be storm damage or disruption at a nearby port, which
delays the delivery of urgently-needed equipment so that the infrastructure has to be closed or its
services curtailed. This type of risk focuses on the consequence or impact to the asset itself (inwards
focused).
Engagement for the purposes of this credit means the involvement, through an appropriate means, of
stakeholders that are directly or indirectly interested or affected by the infrastructure development.
Appropriate engagement must include either:
• A face-to-face workshop with relevant representatives from stakeholder organisations,
• A web conference with relevant representatives from stakeholder organisations, and
• Formal review of risk and adaptation assessments with feedback provided either verbally or
electronically.
Suitable qualified professional means a person with at least 3 years of experience in natural hazard
and/or climate change treatments options and treatments. A CV of this professional must be provided.
Treatment measures associated with natural hazard risks can include:
• structural measures such as physical changes to the infrastructure to achieve or facilitate
adaptation, and
• ‘non-structural’ measures, such as changes to maintenance contracts or implementing an
emergency management plan.
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The term adaptation and treatment can sometimes be used interchangeably. For the purposes of this
credit, treatment includes adaptation and is the more appropriate word to summarise the ways various
risks can be managed. Treatment can be undertaken immediately, or at different timescales when the
risk occurs.
Level 1
ABL1.1 Treatment measures are implemented for all Udirect risksU.
All treatment measures to address all direct risks that have been assessed as feasible in Design must
be implemented in the final construction. Treatment measures that require a management or
governance response must be incorporated into operational management plans, or similar.
Details on the person/department who will receive the relevant operational management documentation
must be provided as evidence.
Example evidence for level 1
• As built plans identifying treatment measures for direct risks,
• Operational management plans for treatment measure requiring a management or governance
response,
• Document control/transmittal advice, and
• Correspondence confirming person/department to receive the operational management
documents.
Level 2
ABL2.1 Treatment measures are implemented for all Uindirect risksU.
Treatment measures to address all indirect risks must be implemented in the final construction.
Adaptation measures that require a management or governance response must be incorporated into
operational management plans.
Details on the person/department who will receive the relevant operational management documentation
must be provided as evidence.
Example evidence for level 2
• As built plans identifying treatment measures for direct and indirect risks,
• Operational management plans for treatment measure requiring a management or governance
response,
• Document control/transmittal advice, and
• Correspondence confirming person/department to receive the operational management
documents.
Level 3
ABL3.1 A management plan outlining optimal scale and timing for future treatments has been developed and embedded in operational management plans.
The optimal scale and timing, and costs and benefits of implementing each adaptation or treatment
option must be embedded into operational management plans in collaboration with the operator. The
inclusion of optimal scale and timing recognises that some climate change risks are best not treated
immediately. For example, the impact may not occur for many decades, a satisfactory treatment may
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not yet be available or greater certainty about climate change projections is required before a difficult
decision can be made. It may also not be obvious how narrowly or extensively the treatment measure
should be applied – in stages or all at once, and everywhere or only at the most vulnerable sites.
For treatments that were not implemented in design, a treatment action plan should be prepared to
formalise decision-making related to these treatments. This action plan should include details on the
hazard impact, key vulnerabilities and risk, treatment option, timing of implementation and
governance/responsibility. If the plans completed in design are still relevant then no further treatment
plan is required. Commitment from the operator must be obtained to address treatment and treatment
options when appropriate. Evidence that it has been embedded within management plans or a strategy
document to ensure it has been formalised must be provided.
Example evidence for level 3
• Updated cost benefit analysis,
• Formal commitment from the operator to embed the plan outlining optimal timing and scale for
treatment treatments into management plans,
• As built plans identifying treatment measures for direct, indirect and flow on risks, and
• Operational management plans for treatment measure requiring a management or governance
response.
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References
Commonwealth of Australia, 2015. Critical Infrastructure Resilience Strategy Plan, Canberra:
Commonwealth of Australia.
Council of Australian Governments, 2007. National Strategy for Disaster Resilience, 2011 CSIRO, Australian Climate Futures, Canberra: COAG.
Deloitte, 2016. Building Resilient Infrastructure, Sydney: Deloitte.
Griffith University, 2017. Aurin. [Online]
Available at: Uhttps://aurin.org.au/projects/lens-sub-projects/vulnerability-analysis-of-mortgage-
petroleum-and-inflation-risks-and-expenditure-vampire-index/
IPCC, 2007. Contributions of Working Group II to the Fourth Assessment Report of the Intergovernmental Panel on Climate Change, Geneva: IPCC.
Rinaldi, S.M., J.P. Peerenboom, and T.K. Kelly, 2001. Complex Networks, Identifying, Undertsanding
and Analyzing Critial Infrastructure Interdependencies. IEEE Control Systems Magazine, pp. 11-25.
Transport for NSW, 2016. Climate Risk Assessment Guidelines, Sydney: TfNSW.
United Nations, 2005. Hyogo Framework for Action 2005-2015: Building the Resilience of Nations and Communities to Disasters, s.l.: International Strategy for Disater Reduction.
United Nations, 2015. Sendai Framework for Disaster Risk Reduction, New York: United Nations.
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Con Resources:
• Geosciences Australia is Australia’s pre-eminent geoscience organisation providing a range
of data relevant to the geology and geography of Australia. It contains detailed information
regarding bushfires, cyclones, earthquakes, landslides, floods, tsunamis, and volcanos
Refer: http://www.ga.gov.au/
• CoastAdapt is an information delivery and decision support tool designed to help coastal
managers adapt to climate change and sea level rise.
Refer: https://coastadapt.com.au/
• The Bureau of Meteorology (BoM) is Australia’s national weather, climate and water agency.
Their website provides detailed information related to natural hazard events such as tropical
cyclones and tsunamis
Refer: www.bom.gov.au
• National Emergency Risk Assessment Guidelines (NERAG): NERAG provides a method to
assess emergency-related risks from all hazards and is principally concerned with enabling
the consistent application of emergency-risk related assessment practices across Australia.
Refer: https://www.aidr.org.au/media/1413/nerag-handbook10.pdf
• Within Australia each state undergoes its own natural hazard risk assessment and disaster
management. A selection of reports that contain regionally relevant information for use when
considering natural hazard risk are included for example (this list is not exhaustive):
- Queensland: http://disaster.qld.gov.au/Disaster-Resources/SWNHRA.html
- Tasmania:52Thttp://www.ses.tas.gov.au/h/em/risk-mgmt/tasmanian-state-natural-
disaster-risk-assessment
- Victoria: http://assets.justice.vic.gov.au/justice/resources/ccae0110-ea30-4f89-85a2-
2bfb4eb06bbf/repor_stateemergencyriskassessment2014emergencyrisksinvictoria.pd
f
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Con INNOVATION
The global drive for higher living standards coupled with population growth is placing considerable
stresses on our planet. Innovations and new technology can provide ways to reduce the environmental
impacts of development and promote social progress through smarter ways of conducting our activities.
Innovation is the creation of better or more effective products, processes, services, technologies, or
ideas that are accepted by markets, governments, and society.
Innovation can:
• involve products or processes i.e. changes to things we use or changes to how products are made;
• occur as relative change (when something better and/or cheaper comes along), or as absolute
change (which delivers something entirely new); and
• be sudden and transformative, or it can be incremental.
The changes that enable and accompany innovation fall into three main categories (Moody & Nogrady,
2010)
1. Development of new technologies.
2. Changes in the market, or the demand for new or existing technologies.
3. Changes in the institutions that link, enable and encourage the first two components to come
together.
ISCA recognises the key role that innovation plays in our economy, society and environment. The IS
rating scheme specifically aims to support efforts by industry to find innovative ways to achieve more
sustainable outcomes across the triple bottom line and to enhance society’s prosperity.
The Innovation category is included in the IS rating scheme as a way of rewarding the spread of
innovative technologies, designs and processes for infrastructure applications that impact upon
sustainability performance. The category also recognises efforts which demonstrate that sustainability
principles have been incorporated outside the scope of the existing rating scheme.
The following credit applies to the Innovation category:
Inn-1 Innovation strategies and technologies
Innovative technologies, designs and processes may be applied to any of the other categories to achieve
good outcomes. Innovations that contribute to achieving credits in other categories can also apply to
this category if they meet the credit criteria.
Innovations can be registered on ISCA’s Innovations Register. Registering an innovation gives
confidence that the innovation credit can be achieved and that a certain initiative can be recognised as
a ‘first’. Please see the Rating Process section at the beginning of the manual or the Innovation Register
factsheet for more information.
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Inn-1 Innovation
Aim
To reward pioneering initiatives in sustainable design, process or advocacy.
Criteria
Table G29 Inn- 1 summary criteria table
Up to 10 innovation points available.
L1.1 Each innovation falls within one or more of the following categories:
• World (5pts), National (3pts) or State (1pt) ‘first’ innovative technology or process,
• market transformation,
• improving on credit benchmarks, and
• Innovation challege.
AND
L1.2 Initiatives meet the following criteria, as a minimum:
• address a valid sustainable development issue,
• be quantifiable and capable of being assessed without subjective interpretation, and
• be related to the design, construction and/or operation of infrastructure.
AND
L1.3 Innovation(s) are implemented.
AND
L1.4 The sustainability benefits of the innovation(s) are reported in an innovation submission.
Up to ten initiatives can be submitted for the available 10 points in this category. No more than ten
initiatives per project will be reviewed. Projects will be assessed against the innovation guidance current
at the time of their registration. Project teams can submit a credit interpretation request (CIR) or register
their innovation to receive advice on whether an initiative can be considered innovative or not under this
credit.
Innovation points are reviewed by the Verifiers, but awarded entirely at the discretion of ISCA.
In reviewing the submission, the verifiers and ISCA will consider the sustainability benefit of the
innovative initiative relative to existing IS rating scheme credits where relevant.
Where projects are unsure whether their proposed innovation fits within the innovation criteria they
should speak to their Case Manager about other avenues that may be pursued. This could be achieved
through Technical Clarifications or through the development of a new Innovation Challenge with ISCA.
Definitions
Innovation submissions are documents that describe an innovation and quantify the sustainability
benefits that are provided by its implementation on the rating project.
Initiatives are specific programs or sub-projects defined by ISCA or submitted by a project that seek to
achieve strategic goals, which would include sustainability goals or targets such as reducing costs and
increasing efficiency.
Sustainability initiatives, for the purpose of this credit, mean initiatives designed to achieve an
outcome that has a social, environmental or economic (not just financial) benefit. This does not include
cost saving initiatives without a social, environmental or economic benefit.
Sustainable development is development that meets the needs of the present without compromising
the ability of future generations to meet their own needs. (Brundtland Comission, 1987)
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L1.1 Each innovation falls within one or more of the following categories: first innovative technology or process; market transformation; improving on credit benchmarks or innovation challenge
Each innovation must fall within one or more of the following categories:
1. innovative technology or process
2. market transformation
3. improving on credit benchmarks
4. innovation challenge.
U1. Innovative technology or process
The initiative must be a process, method and/or technology that is considered a ‘first’ in that state or
territory (1 point), in Australia or New Zealand (3 points) or in the world (5 points) and must demonstrate
a contribution to sustainable development.
Examples of initiatives may include, but are not limited to:
• Energy saving technology,
• New material used,
• Site-wide infrastructure systems,
• Workshop/engagement processes,
• Software programs to aid in sustainability performance,
• Partnership and other arrangements and mechanisms that deliver sustainability outcomes.
To demonstrate compliance against this criterion it is essential that the submission is able to prove that
the innovation is a state or territory, Australian, New Zealand or a world first.
Project teams may register their innovations at any point during the assessment phase and have it pre-
verified as a ‘first’. See the Innovations Register in the Ratings Process Chapter or at the ISCA website.
Example evidence for innovative technology or process
• A letter from the relevant peak body e.g. Australasian Rail Association or a supplier/product peak
body,
• Patents in Australia or overseas,
• Relevant research acknowledgements or peer-reviewed publications,
• Qualification for R&D tax concession, and
• Awards won by the innovation.
U2. Market Transformation
The initiative must substantially contribute to broader market transformation towards sustainable
development in that state or territory, in Australia or New Zealand or in the world. The innovation must
transform the market, and result in new ways of approaching, applying or achieving sustainable
outcomes. Whilst the innovation may not be necessarily new, the way it is applied in the market may be.
Example evidence for market transformation
• Comparison of innovation to previous market approach/application outlining benefit such as
economic impact, environmental impacts or social impacts.
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U3. Improving on Credit Benchmarks
To claim this innovation credit criterion, the project must demonstrate a substantial improvement to a
specific benchmark (environment, social, economic), addressed by an existing IS credit in which the
project is targeting. As a guide, the credit top level benchmark should be exceeded by at least a similar
magnitude as the performance increment between Level 2 and Level 3. This approach can apply to both
scaled and non-scaled credits although it is recognised that it may be easier to demonstrate and quantify
a substantial improvement for scaled credits. Data must be provided in the innovation submission to
justify assertions made as to the particular benchmark criteria achieved.
Example evidence for improving on credit benchmarks
• Evidence required as per the exceeded credit benchmarks.
• Any additional material required to demonstrate the improved performance.
U4. Innovation Challenge
To claim innovation under this criterion, the innovation must address an issue that is not included within
the current IS rating scheme. This may be done in two ways:
1. New Innovation Challenge
The innovation addresses a sustainable development issue not included within any of the credits in the
existing IS rating scheme or an existing Innovation Challenge. In this case, the project team must
develop an Innovation Challenge with ISCA and demonstrate compliance with the Innovation Challenge.
Innovation Challenges will be made public and available to other project teams for them to comply with.
2. Current Innovation Challenge
Compliance must be demonstrated with any of the IS Innovation Challenges listed on the ISCA website.
These Innovation Challenges have been designed to challenge infrastructure owners, developers,
contractors and project teams to push the bar higher and to experiment.
For more information on applying for new Innovation Challenges and a list of existing Innovation
Challenges, refer to the Innovation section of the ISCA website.
Example evidence for Innovation Challenges
• See the relevant Innovation Challenge for example evidence.
L1.2 Initiatives meet the following criteria, as a minimum; address a valid economic, environmental or social concern; be quantifiable and capable of being assessed without subjective interpretation; be related to the design, construction and/or operation of infrastructure.
Initiatives must meet the following criteria, as a minimum:
1. address a valid sustainable development issue.
2. be quantifiable and capable of being assessed without subjective interpretation.
3. be related to the design, construction and/or operation of infrastructure.
Example evidence of meeting criteria
• A report outlining:
o the sustainable development issue being addressed and why it is an issue,
o details of the initiative,
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o the quantified sustainable development benefits (outlining social, environmental and
economic benefits separately) of the initiative/s with relevant evidence,
o the relevant phase in which the initiative relates, and
o justification as to why this initiative should be awarded innovation points.
L1.3 Innovation(s) are implemented.
Innovation(s) must have been implemented to achieve any score under this credit i.e. an initiative
investigated but not implemented will not achieve a score.
Example evidence for implementation
• Photos
• Receipts
• Memos.
L1.4 The sustainability benefits of the innovation(s) are reported in an innovation submission.
An innovation submission should be a concise report that clearly articulates the nature and magnitude
of the sustainable development benefits achieved by proposed initiative(s). The report must clearly
justify (and quantify whenever relevant) the environmental, social, and/or economic (not just financial)
benefits of the initiative. Submissions that are purely qualitative and/or unsupported by documented
data will not be awarded Innovation points. The submission may cover a single innovation or multiple
innovations, but all innovations should meet the credit criteria.
Example evidence for the report submission
• Innovation report (see L1.3).
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References
Brundtland Comission, 1987. Our Common Future, s.l.: Oxford University Press.
Moody, J. B. & Nogrady, B., 2010. The Sixth Wave - How to succeed in a resource-limited world. s.l.:Random House Australia.
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OPTIONS ASSESSMENT AND BUSINESS CASE
A sustainable infrastructure asset is one which meets the needs of users, society as a whole, the
environment, and the wider economy in the long-term. It would ideally provide flexibility and adaptability
for future technological and behavioural changes to prevent premature obsolescence and maximise
whole of life benefits. Thorough options assessment and robust business case preparation can underpin
successful, sustainable outcomes.
There are a number of existing guidance documents which relate to options assessments and business
cases. These include:
• Building Queensland, Business Case Development Framework (2016a),
• Infrastructure Australia, Assessment Framework: Detailed Technical Guidance (2016),
• New Zealand Treasury, Better Business Cases – Guidance on Using the Five Case Model: An
Overview (2014),
• New South Wales Treasury, Guidelines for Capital Business Cases (2008), and
• Australian Transport Assessment and Planning framework (Australian Government Department of
Infrastructure and Regional Development, 2016).
This category seeks to reward:
1. broad identification and thorough assessment of project options.
2. the effective determination of net impacts and their distribution. and
3. the careful assessment and measurement of risk and whole-of-life financial and economic
viability.
In determining credible project options to address a problem or opportunity, it is important that due
consideration of all viable options is given. This includes options to promote behavioural change (at
either user or organisational levels), and the utilisation of existing assets for alternative purposes or
developing new assets.
Key to the options assessment process is the genuine consideration of associated social, economic and
environmental aspects, including externalities (impacts resulting from an action which affect external
parties, and which are not generally included within standard pricing mechanisms).
A project should not disproportionately or excessively impact on disadvantaged or vulnerable parts of
society. An infrastructure project may impact upon the quality of life and level of disadvantage
experienced by individuals in a variety of ways. As such, due consideration of equity and distributional
impacts are essential.
Funding and financing requirements throughout the project’s life must be well understood through
consideration of ongoing operational, maintenance and adaptive reuse costs.
The following four credits apply to the Options assessment and Business Case category:
Ecn-1 Options Assessment
Ecn-2 Valuing and considering externalities
Ecn-3 Equity and distributional impacts
Ecn-4 Economic viability and financial affordability
Category linkages
The following ISv2.0 categories have linkages with the Options Assessment and Business Case
category;
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Table Ec1 Category linkages
Credit Description Planning Design As Built Operations
Lea-2 To achieve L3, the optimal scale
and timing and costs and
benefits of implementing each
treatment option/implementation
action needs be assessed before
the preferred option is selected
and implemented. This
assessment needs to be
undertaken in accordance with
Ecn-1, Ecn-2 (planning only) and
Ecn-4.
x x
Ene-1 Energy efficiencies need to be
assessed using Ecn-1 and Ecn-
2.
x x x x
Ene-2 Renewable energy options need
to be assessed using Ecn-1 and
Ecn-2.
x x x x
Wat-2 Appropriate water sources in
Wat-2 L2 need to be assessed
using Ecn-1 and Ecn-4.
x x x x
Res-2 Climate adaptation options need
to be assessed using Ecn-1 and
Ecn-4.
x x x
Sta-1 Stakeholder values discovered
through Sta-1 may be
considered as a non-financial
element in Ecn-1.
x x x x
Rso-2 A formal assessment in
accordance with Ecn-1 is
required to identify remediation
option of contaminated material.
x x x x
Spr-2 The selection of suppliers in Spr-
2 need to be undertaken in
accordance with Ecn-1.
x x x x
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ISv2.0 Design
Ecn-1 Options Assessment
Aim
To reward robust options assessment in promoting positive sustainability outcomes.
Criteria
Table Ec2 Ecn-1 Design summary criteria table
Level 1 Level 2
DL1.1 A range of options are considered for
significant project related initiatives.
AND
DL1.2 Options for project initiatives are evaluated by
considering environmental, social and economic
aspects through the use of a formal assessment
technique.
AND
DL1.3 The assessment of the project options informs
decision making.
The requirements for Level 1 are achieved.
AND
DL2.1 An independent review of the investment
options assessment is undertaken.
3
Infrastructure projects are significant consumers of scarce resources (both financial and physical), the
depletion of which impacts upon the wider economy. The productive use and preservation of resources
is a wider economic issue, and should be considered as such at organisational and industry-specific
levels.
Resources and factors of production continue to be utilised post-construction and throughout the
infrastructure lifecycle. Ongoing maintenance and operation functions have a significant impact on the
asset’s total resource usage and economic impact over its useful life.
Genuine consideration of behavioural options to address a problem, together with better use of existing
assets can avoid undue expansion or new establishment of assets.
It is important that significant project initiatives are carefully considered in sustainability terms, and
assessed to maximise resource efficiency. For example, which energy saving initiative should be chosen
when taking into account environmental, social and economic elements.
Assessment Techniques
For assessment of both the strategic and project options it is suggested that a tiered filtering approach
is undertaken as suggested in both the Australian Transport Assessment and Planning Guidelines
(Australian Government Department of Infrastructure and Regional Development, 2016) and the
Infrastructure Australia Assessment Framework (2017).
This approach can be categorised by the general steps below (adapted from the ATAP Guidelines,
(2016)):
• Stage 1: Strategic Merit Test (SMT)
o Consideration of an option's or initiative’s alignment with goals, objectives and strategic
plans, and
o Recommended techniques - Multi Criteria Assessment or an Objective Impact
Assessment.
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• Stage 2: Rapid appraisal
o An initial indicative assessment of the scale of an option's or initiative’s benefits and
costs, and
o Recommended techniques – Rapid Cost Benefit Analysis.
• Stage 3: Detailed appraisal
o A detailed assessment of an option's or initiative’s benefits and costs, and other impacts,
and
o Recommended techniques – Detailed Cost Benefit Analysis.
Table Ec3 – Guidance documents for assessment techniques
Formal Assessment Method Guidance Documents
Cost Benefit Analysis • DIRD, ATAP Guidelines T6 (2016)
• IA, Assessment Framework: Part D (2017)
• Developing a Business Case for Sustainability
Initiatives in Infrastructure: A ‘How To’ Guide
(ISCA, 2016)
Rapid Cost Benefit Analysis • DIRD, ATAP Guidelines F3, provides a guide to
what should be included in a rapid vs detailed
cost benefit analysis (2016)
Multi Criteria Assessment • UK Department for Communities and Local
Government, Multi Criteria Assessment: A
guideline (2009)
Definitions
Externalities are impacts (positive or negative) imposed on society which are not reflected in normal
pricing charges and which are not generally costed as part of a traditional business e.g. noise, emissions
and social impacts, etc.
Independence means a person or persons independent from the project team. To determine
independence the person(s):
• must not work directly on the project or asset or be employed by a parent organisation.
• must not work for one of the organisations contracted to the project (such as one organisation
involved in a joint venture or alliance to deliver the project)
• must be engaged to act independently of the project or asset and be able to show no vested interest
in the project or asset.
Materiality is defined as all aspects of a project or asset that reflect significant economic, environmental
and social impacts or substantively influence the assessment and decisions of stakeholders (adapted
from the Global Reporting Initiative’s (2015) definition of materiality). Such an externality will cause
significant impact to the surrounding community and the wider economy which should be taken into
account. Natural Capital Coalition’s publication, Natural Capital Protocol, (2016) and the GRI G4
framework (plus various other resources, see Lea-1) provide methodologies to consider material
externalities. It is important to be clear that materiality should be considered on a cumulative basis, for
example if a project produces a small amount of noise pollution but is located in an already noisy area
this externality may still be material.
Using materiality to assess the significance of externalities is valuable as it encourages teams to
concentrate effort on the key externalities on a project by project basis. For example, a relatively small
incremental noise impact may be material if the baseline is such that the total noise levels become
unacceptable from a human health point of view.
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Common examples of material externalities arising from various infrastructure projects include:
• Noise
• CO2-e emissions
• Human health impacts
• Air and water pollution
• Education and skills development
• Enhanced safety
• Aesthetics
• Productivity
• Biodiversity
• Land use changes and urban renewal
• Agglomeration economies
The materiality assessment undertaken in Lea-1 will provide a good basis for this credit.
Monetisation is the process of assigning dollar values to reflect the net impact of an externality to
society.
Multi-disciplinary team includes the following as a minimum:
• Environmental experts,
• Social/community experts,
• Business case experts, and
• Infrastructure experts.
Significant project related initiatives are defined by the project, based on internal approval processes.
For example, initiatives that need a certain level of authorisation or a dollar amount may define
‘significant’. Such initiatives in the Design phase could be the remaining alignment options, materials
selection, technologies applied or mitigation measures required.
Suitably qualified person means a suitably and qualified professional with qualifications in
infrastructure, project evaluation and has a specific economics related qualification. They also must
have at least 5 years’ experience in developing or reviewing business case documentation in
infrastructure. The role could be fulfilled by a combination of people where it can be demonstrated that
their combined skills and experience address the credit requirements.
Level 1
DL1.1 A range of options are considered for significant project related initiatives.
The assessment of significant project related initiatives must consider a credible range of high level
options. Evidence must be provided showing how ‘significant’ is defined. Where Ecn-2 has been
referenced for options assessment such as in Ene-1, Ene-2, Wat-2, Rso-2, Spr-2 and Res-2, then those
initiatives are considered ‘significant’ for the purpose of this credit when these credits and associated
levels have been attempted.
Options considered may be behaviour change, better use of existing service/assets/technology,
improving the existing service/asset/technology and new services/assets/technology.
The identification of complementary projects or works which may be delivered as part of project related
initiatives to realise wider system or network improvements (such as energy efficiency, capacity and
safety enhancements) may also form part of the options assessment.
DL1.2 Options for project initiatives are evaluated by considering environmental, social and economic aspects through the use of a formal assessment method.
There must be a clear rationale for determining the preferred option for significant project issues through
a formal assessment method considering material environmental, social and economic aspects. The
choice of assessment methodology must be justified. Options must be identified or assessed through
a multidisciplinary team workshop or alike.
The relative merits of each option must be thoroughly considered, explained and justified.
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Criteria must be weighted (or ranked) in terms of their relative importance and must be assessed by
the multidisciplinary team workshop or alike. The options assessment must incorporate at least one
criteria directly relating to each of the environmental, social and economic areas. Criteria must be
weighted equally across economic, social and environmental aspects unless justification can be
provided as to why this is not appropriate. Procurement decisions made in Spr-2 may form part of this
process.
Externalities must be considered in the assessment. Externalities should be monetised wherever
possible.
Where monetisation is used, justification must be provided for the cost benchmarks used for monetised
externalities; for instance, whether existing secondary benchmarks are applied or project specific
benchmarks are developed. Monetised externalities must be calculated in terms of Net Present Value
(NPV) and must feed into the formal assessment.
Material externalities should have been identified in Lea-1 which should form basis of this criterion. The
Natural Capital Protocol (Natural Capital Coalition, 2016) is a useful guide for identifying materiality and
valuing externalities.
Equity and distribution considerations should also feature in the assessment where applicable i.e.
assess the extent to which project initiatives are distributed evenly geographically and demographically.
DL1.3 The assessment of the project options informs decision making.
It must be demonstrated how decision-making is informed by the options assessment, with justification
based on environmental, social and economic grounds.
Evidence that sustainability lessons learned from previous or similar projects have been incorporated
into the options assessment and decision making processes should be provided.
Example evidence for Level 1
• Strategic options assessment and report,
• Results of MCA or alike, and
• Business case excerpts.
Level 2
DL2.1 An independent review of the significant initiative assessment is undertaken.
In order to provide assurance of robust assessment, an independent review of all the initiative options
assessments must be performed by a suitably qualified person.
The review/s must cover the assessment’s assumptions, reasoning, techniques and modelling.
It must be shown how any feedback raised in the review/s has been addressed, including any updates
to assumptions, reasoning, analysis or modelling results.
The reviewer/s must outline they are satisfied with the assessment methodology and outcomes.
Example evidence for Level 2
• Options assessment report or analysis, • Options assessment workshop, • Business Case, • Design reports / as built drawings, • Meeting minutes with attendee names and positions, • Lessons learned papers / research reports,
• CV of suitably qualified professional, and
• Independent review report.
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Ecn-1 Options Assessment
Aim
To reward robust options assessment promoting positive sustainability outcomes.
Criteria
Table Ec4 Ecn-1 As Built summary criteria table
Level 1 Level 2 Level 3
ABL1.1 A range of options are
considered for significant project related
initiatives.
AND
ABL1.2 Options for project initiatives are
evaluated by considering environmental,
social and economic aspects through the
use of a formal assessment technique.
AND
ABL1.3 The assessment of project
initiatives options informs decision
making.
The requirements for Level 1 are
achieved.
AND
ABL2.1 An independent review
of the options assessment is
undertaken.
Not applicable.
Infrastructure projects are significant consumers of scarce resources (both financial and physical), the
depletion of which impacts upon the wider economy. The productive use and preservation of resources
is a wider economic issue, and should be considered as such at organisational and industry-specific
levels.
Resources and factors of production continue to be used post-construction and throughout the
infrastructure lifecycle. Ongoing maintenance and operation functions have a significant impact on the
asset’s total resource use and economic impact over its useful life.
It is important that significant project decisions are carefully considered in sustainability terms, and
options considered are assessed to maximise resource efficiency. For example, which energy-saving
initiatives should be chosen when taking into account environmental, social and economic elements.
A suggested approach to options assessment can be categorised by the general steps below (adapted
from the ATAP Guidelines, (2016)):
• 77TStage 177T: Strategic Merit Test (SMT)
o Consideration of an option's or initiative’s alignment with goals, objectives and strategic
plans
o Recommended techniques - Multi Criteria Assessment or an Objective Impact
Assessment
• Stage 2: Rapid appraisal
o An initial indicative assessment of the scale of an option's or initiative’s benefits and
costs
o Recommended techniques – Rapid Cost Benefit Analysis
• Stage 3: Detailed appraisal
o A detailed assessment of an option's or initiative’s benefits and costs, and other impacts.
o Recommended techniques – Detailed Cost Benefit Analysis
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Table Ec5 – Guidance documents for assessment techniques
Formal Assessment Method Guidance Documents
Cost Benefit Analysis • DIRD, ATAP Guidelines T6 (2016)
• IA, Assessment Framework: Part D (2017)
• Developing a Business Case for Sustainability
Initiatives in Infrastructure: A ‘How To’
Guide(ISCA, 2016)
Rapid Cost Benefit Analysis • DIRD, ATAP Guidelines F3, provides a guide to
what should be included in a rapid vs detailed
cost benefit analysis (2016)
Multi Criteria Assessment • UK Department for Communities and Local
Government, Multi Criteria Assessment: A
guideline (2009)
Definitions
Externalities are impacts (positive or negative) imposed on society which are not reflected in normal
pricing charges and which are not generally costed as part of a traditional business e.g. noise, emissions
and social impacts etc.
Independence means a person independent from the project team. To determine independence the
person(s):
• must not work directly on the project or asset or be employed by a parent organisation,
• must not work for one of the organisations contracted to the project (such as one organisation
involved in a joint venture or alliance to deliver the project), and
• must be engaged to act independently of the project or asset and be able to show no vested interest
in the project or asset.
Materiality is defined as all aspects of a project or asset that reflect significant economic, environmental
and social impacts or substantively influence the assessment and decisions of stakeholders (adapted
from the Global Reporting Initiative’s (2015) definition of materiality). Such an externality will cause
significant impact to the surrounding community and the wider economy which should be taken into
account. Natural Capital Coalition’s publication, Natural Capital Protocol, (2016) and the GRI G4
framework (plus various other resources, see Lea-1) provide methodologies to consider material
externalities. It is important to be clear that materiality should be considered on a cumulative basis, for
example if a project produces a small amount of noise pollution but is located in an already noisy area
this externality may still be material.
Using materiality to assess the significance of externalities is valuable as it encourages teams to
concentrate effort on the key externalities on a project by project basis. For example, a relatively small
incremental noise impact may be material if the baseline is such that the total noise levels become
unacceptable from a human health point of view.
Common examples of material externalities arising from various infrastructure projects include:
• Noise
• CO2-e emissions
• Human health impacts
• Air and water pollution
• Education and skills development
• Enhanced safety
• Aesthetics
• Productivity
• Biodiversity
• Land use changes and urban renewal
• Agglomeration economies
The materiality assessment undertaken in Lea-1 will provide a good basis for this credit.
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Multi-disciplinary team includes the following as a minimum:
• Environmental experts,
• Social/community experts,
• Business case experts, and
• Infrastructure experts
Significant project related initiatives are defined by the project, based on internal approval processes.
For example, initiatives that need a certain level of authorisation or a dollar amount may define
‘significant’. Such initiatives in the As Built phase could be the plant selection, materials selection,
technologies applied or mitigation available required.
Suitably qualified person means a suitably and qualified professional with qualifications in
infrastructure, project evaluation and has a specific economics related qualification. They also must
have at least 5 years’ experience in developing or reviewing business case documentation in
infrastructure. The role could be fulfilled by a combination of people where it can be demonstrated that
their combined skills and experience address the credit requirements.
Level 1
ABL1.1 A range of options are considered for significant project related initiatives.
The assessment of significant project related initiatives must consider a credible range of high level
options. Evidence must be provided showing how ‘significant’ is defined. Where Ecn-2 has been
referenced for options assessment such as in Ene-1, Ene-2, Wat-2, Rso-2, Spr-2 and Res-2, then those
initiatives are considered ‘significant’ for the purpose of this credit when these credits and associated
levels have been attempted.
Options considered may be behaviour change, better use of existing service/assets/technology,
improving the existing service/asset/technology and new services/assets/technology.
The identification of complementary initiatives or works which may be delivered as part of project related
initiatives to realise wider system or network improvements (such as energy efficiency, capacity and
safety enhancements) should also form part of the options assessment.
ABL1.2 Options for project initiatives are evaluated by considering environmental, social and economic aspects through the use of a formal assessment method.
There must be a clear rationale for determining the preferred option for significant project issues through
a formal assessment method considering material environmental, social and economic aspects. The
choice of assessment methodology must be justified. Options must be identified through a
multidisciplinary team workshop.
The relative merits of each option must be thoroughly considered, explained and justified.
Criteria must be weighted (or ranked) in terms of their relative importance and must be assessed by
the multidisciplinary team workshop. The options assessment must incorporate at least one criteria
directly relating to each of the environmental, social and economic areas. Criteria must be weighted
equally across economic, social and environmental aspects unless justification can be provided as to
why this is not appropriate. Procurement decisions made in Spr-2 may form part of this process.
Externalities must be considered in the assessment. Externalities should be monetised wherever
possible. Justification must be provided for the cost benchmarks used for monetised externalities; for
instance, whether existing secondary benchmarks are applied or project specific benchmarks are
developed. Monetised externalities must be calculated in terms of Net Present Value (NPV) and must
feed into the formal assessment.
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Material externalities should have been identified in Lea-1 which should form basis of this criterion. The
Natural Capital Protocol (Natural Capital Coalition, 2016) is a useful guide for identifying materiality and
valuing externalities.
Equity and distribution considerations should also feature in the assessment where applicable i.e.
assess the extent to which project initiatives are distributed evenly geographically and demographically.
ABL1.3 The assessment of project options informs decision making.
It must be demonstrated how decision making is informed by an options assessment with justification
based on environmental, social and economic grounds.
Evidence that sustainability lessons learned from previous or similar projects have been incorporated
into the options assessment and decision making processes should be provided.
The preferred options must be constructed and/or incorporated into operational plans.
Example evidence for Level 1
• Investment options assessment report or analysis,
• Minutes with the name and position of attendees at multi-criteria workshop/s,
• Decision report, and
• Procurement decisions made as part of Spr-2.
Level 2
ABL2.1 An independent review of the options assessment is undertaken.
In order to provide assurance of robust assessment, an independent review of the options assessment
must be performed by a suitably qualified person.
The review must cover the assessment’s assumptions, reasoning, techniques and modelling.
It must be shown how the feedback raised in the review has been addressed, including any updates to
assumptions, reasoning, analysis or modelling results.
The reviewer must outline they are satisfied with the assessment methodology and outcomes
Example evidence for Level 2
• Options assessment report or analysis, • Options assessment workshop, • Business Case, • Design reports / as built drawings, • Meeting minutes, • Lessons learned papers / research reports,
• CV of suitably qualified professional, and
• Independent review report.
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ISv2.0 Design
Ecn-4 Economic viability and financial affordability
Aim
To reward the application of economic and financial techniques to understand risk, resource
requirements and ensure adequate funding for the project’s life.
Criteria
Table Ec6 Ecn-4 Design summary criteria table
Level 1 Level 2
DL1.1 Whole-of-life costing for project initiatives is
undertaken.
The requirements for Level 1 are achieved.
AND
DL2.1 An independent review of the whole-of-life
costing is undertaken.
The cost-effective and fit-for-purpose operation of an asset in the long-term is key to its economic
sustainability. A sustainable asset effectively adapts to the needs of the community and wider economy
throughout its life. Robust economic and financial evaluation of significant project initiatives is a key
element in the long-term sustainability of an infrastructure project. Ongoing operational, maintenance,
adaptive reuse and embedded material costs are among those regularly underestimated or overlooked
in the appraisal of investment decisions across the asset’s useful life.
It is important that whole-of-life costing techniques are used to ensure that a project initiative remains
affordable throughout a variety of future scenarios, and represents value for money.
Definitions
Independence means a person independent from the project team. To determine independence the
person(s):
• must not work directly on the project or asset or be employed by a parent organisation,
• must not work for one of the organisations contracted to the project (such as one organisation
involved in a joint venture or alliance to deliver the project), and
• must be engaged to act independently of the project or asset and be able to show no vested interest
in the project or asset.
Significant project related initiatives are defined by the project, based on internal approval processes.
For example, initiatives that need a certain level of authorisation or a dollar amount may define
‘significant’.
Suitably qualified person means a suitably and qualified professional with qualifications in
infrastructure, project evaluation and who has a specific economics related qualification. They also must
have at least 5 years’ experience in developing or reviewing business case documentation in
infrastructure. The role could be fulfilled by a combination of people where it can be demonstrated that
their combined skills and experience address the credit requirements.
Level 1
51TDL1.1 Whole-of-life costing for project initiatives is undertaken51T.
The cost of significant project related initiatives must be considered over the asset’s lifecycle. Option
selection undertaken in Ene-1, Ene-2, Wat-2, Rso-2, Spr-2 and Res-2 are considered ‘significant’ for
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the purpose of this credit. Evidence must be provided showing how ‘significant’ is defined. The
significant initiatives that are assessed in Ecn-1 should align with those assessed in this criterion.
A monetised assessment of whole-of-life costing must form part of the financial analysis for significant
project related initiatives. Whole-of-life costing must consider the total costs and potential benefits of
the investment decision across its life. These include:
• Up-front and transactional costs,
• Capital costs,
• Holding costs,
• Costs incurred during operations,
• Costs incurred during the expected life of the investment to upgrade or refresh an asset,
• End of life decommissioning,
• Revenue streams for the infrastructure, and
• Organisational benefits.
Where applicable, additional investments may seek to future-proof the asset and integrate flexibility for
changes in future demand; one example of this would be design changes to a section of highway
infrastructure which is mindful of both autonomous and electric vehicles.
The recommended point of reference for whole-of-life costs is a guidance note from New Zealand
Treasury entitled Whole of life Costs (2015).
Example evidence for Level 1
• Investment options assessment report or analysis, and
• Policy/authorisation process/delegations outlining how ‘significant’ is defined.
Level 2
DL2.1 An independent review of the whole-of-life costing is undertaken.
In order to provide assurance of robust assessment, an independent review of all of the financial and
economic assessment/s undertaken for significant project options must be performed by a suitably
qualified professional.
It must be shown how any feedback raised in the review has been addressed, including any updates to
assumptions, reasoning, analysis or modelling results.
The reviewer/s must outline they are satisfied with the assessment methodology and outcomes.
Example evidence for Level 2
• Investment options assessment report(s) or analysis/analyses,
• CV of suitably qualified person, and
• Report of the independent review.
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ISv2.0 As Built
Ecn-4 Economic viability and financial affordability
Aim
To reward the application of economic and financial techniques to understand risk, resource
requirements and ensure adequate funding for the project’s life.
Criteria
Table Ec7 Ecn-4 As Built summary criteria table
Level 1 Level 2 Level 3
ABL1.1 Whole-of-life costing for
project initiatives is undertaken.
The requirements for Level 1 are
achieved.
AND
ABL2.1 An independent review of
the monetised assessment is
undertaken.
Not applicable.
Robust economic and financial evaluation of significant project initiatives is a key element in the long-
term sustainability of an infrastructure project. Ongoing operational, maintenance, adaptive reuse and
embedded material costs are among those regularly underestimated or overlooked in the appraisal of
investment decisions across the asset’s useful life.
It is important that whole-of-life costing techniques are used to ensure that a project remains affordable
throughout a variety of future scenarios, and represents value for money.
Definitions
Independence means a person independent from the project team. To determine independence the
person(s):
• must not work directly on the project or asset or be employed by a parent organisation,
• must not work for one of the organisations contracted to the project (such as one organisation
involved in a joint venture or alliance to deliver the project), and
• must be engaged to act independently of the project or asset and be able to show no vested interest
in the project or asset.
Significant project related initiatives are defined by the project, based on internal approval processes.
For example, initiatives that need a certain level of authorisation or a dollar amount may define
‘significant’.
Suitably qualified person means a suitably and qualified professional with qualifications in
infrastructure, project evaluation and who has a specific economics related qualification. They also must
have at least 5 years’ experience in developing or reviewing business case documentation in
infrastructure. The role could be fulfilled by a combination of people where it can be demonstrated that
their combined skills and experience address the credit requirements.
Level 1
ABL1.1 Whole-of-life costing for project initiatives is undertaken.
The cost of significant project decisions must be considered over the asset’s lifecycle. Where Ecn-4
has been referenced for options assessment such as in Ene-1, Ene-2, Wat-2, Rso-2, Spr-2 and Res-2,
then those initiatives are considered ‘significant’ for the purpose of this credit when these credits and
associated levels have been attempted.
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Evidence must be provided showing how ‘significant’ is defined. These decisions should align with those
in Ecn-1.
A monetised assessment of whole-of-life costing must form part of the financial analysis for significant
project decisions. Whole-of-life costing must consider the total costs and revenue of the investment
decision across its life. These include:
• Up-front and transactional costs,
• Capital costs,
• Holding costs,
• Costs incurred during operations,
• Costs incurred during the expected life of the investment to upgrade or refresh an asset,
• End of life decommissioning,
• Revenue streams for the infrastructure, and
• Organisational benefits.
Where applicable, additional investments may seek to future-proof the asset and integrate flexibility for
changes in future demand; one example of this would be design changes to a section of highway
infrastructure which is mindful of both autonomous and electric vehicles.
The recommended point of reference for whole-of-life costs is a guidance note from New Zealand
Treasury entitled Whole of life Costs (2015).
Example evidence for Level 1
• Investment options assessment report or analysis, and
• Policy/authorisation process/delegations outlining how ‘significant’ is defined.
Level 2
ABL2.1 An independent review of the monetised assessment is undertaken.
In order to provide assurance of robust assessment, an independent review of the financial and
economic assessment must be performed by a suitably qualified person.
It must be shown how any feedback raised in the review has been addressed, including any updates to
assumptions, reasoning, analysis or modelling results.
The reviewer must outline they are satisfied with the assessment methodology and outcomes.
Example evidence for Level 2
• Investment options assessment report or analysis,
• Independent review report, and
• CV of independent reviewer.
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Con 20TReferences
Australian Government Department of Finance and Administration, 2006. Handbook of Cost-Benefit Analysis. [Online]
Available at: Uhttps://www.finance.gov.au/sites/default/files/Handbook_of_CB_analysis.pdfU
[Accessed 18 April 2017].
Building Queensland, 2016a. Business Case Development Framework. [Online]
Available at: Uhttp://buildingqueensland.qld.gov.au/wp-content/uploads/2016/12/Business-Case-
Development-Framework-Overview.pdfU
[Accessed 5 May 2017].
Building Queensland, 2016c. Investment Mapping and Benefits Management Frameworks, s.l.: s.n.
European Commission, 2014. Guide to Cost Benefit Analysis of Investment Projects. [Online]
Available at: Uhttp://ec.europa.eu/regional_policy/sources/docgener/studies/pdf/cba_guide.pdfU
[Accessed 18 April 2017].
European Investment Bank, 2013. The Economic Appraisal of Investment Projects at the EIB. [Online]
Available at:
Uhttp://www.eib.org/attachments/thematic/economic_appraisal_of_investment_projects_en.pdfU
[Accessed 18 April 2017].
European University Institute THINK, 2013. Cost Benefit Analysis in the Context of the Energy Infrastructure Package. [Online]
Available at: Uhttp://www.eui.eu/Projects/THINK/Documents/Thinktopic/THINKTopic10.pdfU
[Accessed 18 April 2017].
Government of SA, n.d. Infrastrcuture SA - South Road Superway Project Impact Report. [Online]
Available at:
Uhttp://www.infrastructure.sa.gov.au/__data/assets/pdf_file/0016/43261/Part_B_Section_20_Greenhou
se_gases.pdfU
[Accessed February 2014].
Infrastructure Sustainability Council of Australia (ISCA), 2016. Developing a Business Case for Sustainability Initiatives in Infrastructure: A ‘How To’ Guide. [Online]
Available at: Uhttp://isca.org.au/images/pdf/BusinessCaseGuide_v1.0.pdfU
[Accessed 18 April 2017].
Natural Capital Coalition, 2016. Natural Capital Protocol. [Online]
Available at: Uhttp://naturalcapitalcoalition.org/protocol/U
[Accessed 18 April 2017].
New South Wales Treasury, 2007. Guidelines for Economic Appraisal. [Online]
Available at: Uhttps://www.finance.nsw.gov.au/sites/default/files/policy-documents/tpp07-5.pdfU
[Accessed 18 April 2017].
New South Wales Treasury, 2008. Guidelines for Capital Business Cases. [Online]
Available at: Uhttps://www.finance.nsw.gov.au/sites/default/files/policy-documents/tpp08-5.pdfU
[Accessed 18 April 2017].
New Zealand Transport Agency, 2016. Economic Evaluation Manual. [Online]
Available at: Uhttps://www.nzta.govt.nz/assets/resources/economic-evaluation-manual/economic-
evaluation-manual/docs/eem-manual-2016.pdfU
[Accessed 18 April 2017].
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New Zealand Treasury, 2014. Better Business Cases – Guidance on Using the Five Case Model: An Overview. [Online]
Available at: Uhttp://www.infrastructure.govt.nz/publications/betterbusinesscases/files/bbc-oview-gd.pdfU
[Accessed 18 April 2017].
New Zealand Treasury, 2015. Whole-of-life Costs Guidance. [Online]
Available at: Uhttp://www.treasury.govt.nz/publications/guidance/planning/costbenefitanalysisU
[Accessed 18 April 2017].
Queensland Department of Infrastructure, Local Government and Planning, 2016. State Infrastructure Plan, Part A. [Online]
Available at: Uhttp://www.dilgp.qld.gov.au/resources/plan/sip/sip-part-a.pdfU
[Accessed 12 May 2017].
Queensland Government, 2015. Project Assessment Framework: Business Case Development. [Online]
Available at: Uhttps://www.treasury.qld.gov.au/publications-resources/project-assessment-
framework/paf-business-case-development.pdfU
[Accessed 18 April 2017].
Transport for New South Wales (TfNSW), 2013. Principles and Guidelines for Economic Appraisal of Transport Investment. [Online]
Available at: Uhttp://www.transport.nsw.gov.au/sites/default/files/b2b/publications/tfnsw-principles-and-
guidelines-for-economic-appraisal-of-transport-initiatives.pdfU
[Accessed 18 April 2017].
United Kingdom Department for Transport, 2013. Transport Appraisal Guidance: WebTAG. [Online]
Available at: Uhttps://www.gov.uk/guidance/transport-analysis-guidance-webtagU
[Accessed 18 April 2017].
United Kingdom Department for Transport, 2015. Transport Appraisal Guidance: WebTAG unit 4-2. [Online]
Available at:
Uhttps://www.gov.uk/government/uploads/system/uploads/attachment_data/file/487691/TAG_unit_a4.2
_distrib_imp_app_dec2015.pdfU
[Accessed 12 May 2017].
United Kingdom HM Treasury, 2011. The Green Book: Appraisal and Evaluation in Central Government. [Online]
Available at:
Uhttps://www.gov.uk/government/uploads/system/uploads/attachment_data/file/220541/green_book_co
mplete.pdfU
[Accessed 18 April 2017].
United States Agency for International Development (USAID), 2002. Best Practices Guide: Economic & Financial Evaluation of Renewable Energy Projects. [Online]
Available at: Uhttp://pdf.usaid.gov/pdf_docs/Pnadb613.pdfU
[Accessed 18 April 2017].
University of Tasmania, 2015. Project management methodology Benefits realisation. [Online]
Available at: Uhttp://www.utas.edu.au/project-management-methodology/useful-resources/expected-
benefitsU
[Accessed 11 April 2017].
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Victorian Department of Treasury and Finance, 2013. Economic Evaluation for Business Cases: Technical guidelines. [Online]
Available at: Uhttp://www.dtf.vic.gov.au/files/bad1e4dd-01e5-4cbe-99f0-a1e000de5f26/Economic-
Evaluation-Technical-Guide.pdfU
[Accessed 18 April 2017].
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A benefit is the “measurable improvement resulting from an outcome perceived as an advantage by one
or more stakeholders” (University of Tasmania, 2015). Benefits Realisation is the process of identifying
and measuring costs and benefits, and defining the success and impacts of a project.
Benefits management, and to a lesser extent post-project evaluation, are covered in existing guidance
documents which include:
• Building Queensland, Benefits Management Framework (2016c),
• Victoria Department of Treasury and Finance, Benefit map template – Initiative (2012a), and
• Victoria Department of Treasury and Finance, Benefit management plan template – Initiative
(2012b).
This category seeks to reward:
1. a robust approach to understanding and planning benefits realisation, and
2. a robust approach to managing, monitoring and evaluating benefits realisation and also
providing evidence and lessons learned for future projects.
To ensure targeted realisation of benefits across stakeholder groups, the environment, and the wider
economy, it is essential that processes be enacted and formally managed throughout the entirety of the
project’s life. Having effective, proactive processes to monitor and manage the benefits will increase the
project’s ability to ultimately realise them.
Targeted benefits should be SMART (specific, measurable, achievable, relevant and time-bound) with
descriptions, targets and interdependencies clearly outlined. How these benefits align with strategic
governmental, organisational, project and sustainability goals should also be clearly defined. It is
important that the realisation of benefits be treated as a dynamic and ongoing process.
As the majority of benefits arise over the medium to long-term following the completion of the
infrastructure project, it is important that a post-project evaluation process is undertaken. It is important
that this evaluation includes a critical review of the original business case and associated assessments
to compare actual outcomes and performance to those projected.
In most instances, original forecasts (such as demand levels) are found to vary in reality. However, the
root causes of these variances are rarely analysed and available in the public domain. As a result,
opportunities for valuable insights into how performance and outcomes can be enhanced for future
works are lost.
Post-project reviews provide highly valuable insights and learnings for use in future endeavours, and
will ultimately contribute to improved decision-making. By ensuring that effective monitoring of benefits
is undertaken, the organisation has means to ensure that the project, and indeed future projects, will
deliver genuine results in line with objectives and sustainable drivers.
The effective identification, measurement and ultimate realisation of benefits in infrastructure projects is
important to everyone. Their scale and resource-intensive nature has wide-reaching impacts on the
community, environment and economy. Failures to realise intended benefits may impose significant
costs on society for decades to come.
There are two credits in this category:
Ecn-5 Benefits Mapping
Ecn-6 Post Project Evaluation (Operations only).
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Ecn-5 Benefits mapping
Aim
To reward a robust approach to understanding and planning benefits realisation.
Criteria
Table Ec8 Ecn-5 Design summary criteria table
Level 1 Level 2 Level 3
DL1.1 A benefits management
plan including clear planning for
high level measurement of benefits
is developed or updated.
AND
DL1.2 Qualitative approach to
seeking opportunities to achieve
targeted benefits and act on
opportunities to realise additional
benefits.
The requirements for Level 1 are
achieved.
AND
DL2.1 A baseline of business as
usual performance is established
or updated.
AND
DL2.2 Groups to whom benefits
will accrue are identified.
AND
DL2.3 Measures to monitor,
manage and maximise benefits
during project implementation are
identified.
AND
DL2.4 Quantitative approach to
seeking opportunities to achieve
targeted benefits and act on
opportunities to realise additional
benefits.
AND
DL2.5 An independent review of
the business as usual baseline is
undertaken.
The requirements for Level 2 are
achieved.
AND
DL3.1 A baseline projecting future
performance is established or
updated.
AND
DL3.2 An independent review of
the projected baseline is
undertaken.
Effective benefits realisation is a key element in ensuring that economic benefits are realised in practice,
as opposed to merely being forecast in an ex-ante cost benefit analysis. Benefits mapping is the process
whereby the benefits in initial projections are fostered throughout delivery by means of an active
management and monitoring plan. This enacts a proactive process to ensure benefits are adequately
tracked and ultimately realised.
This credit relates to the importance of seeking sustainability benefits throughout a project, rather than
simply the planning phase.
There are a number of useful points of reference for benefits mapping and management:
• Australian Transport Assessment and Planning Guidelines: T6 Benefits Management (Australian
Government Department of Infrastructure and Regional Development, 2016)
• Investment Management Tools (Victorian Department of Treasury and Finance)
• Benefits Realisation Management Framework (NSW Department of Finance, Innovation and
Services, 2015)
• Investment Logic Mapping and Benefits Management Frameworks (Building Queensland, 2016)
These points of reference provide templates for benefit maps and benefit management plans, together
with ideas for a benefits definition workshop, examples of KPIs and reports.
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Definitions
Multi-disciplinary team includes the following as a minimum:
• Environmental experts,
• Social/community experts,
• Economists,
• Business case experts, and
• Infrastructure experts.
Independence means a person independent from the project team. To determine independence the
person(s):
• must not work directly on the project or asset or be employed by a parent organisation,
• must not work for one of the organisations contracted to the project (such as one organisation
involved in a joint venture or alliance to deliver the project), and
• must be engaged to act independently of the project or asset and be able to show no vested interest
in the project or asset.
Suitably qualified person means a suitably and qualified professional with qualifications in
infrastructure, project evaluation and who has a specific economics related qualification. They also must
have at least 5 years’ experience in developing or reviewing business case documentation in
infrastructure. The role could be fulfilled by a combination of people where it can be demonstrated that
their combined skills and experience address the credit requirements.
Level 1
DL1.1 A benefits management plan including clear planning for high level measurement of benefits is developed or updated.
The benefits management plan must demonstrate critical consideration of how targeted outcomes will
be achieved in practice. The plan must present objectives and SMART (Specific, Measurable,
Achievable, Relevant and Time-bound) targets for each targeted benefit category. The plan must also
clearly outline actions, responsibilities and key milestones for ongoing management and monitoring of
projected benefits.
If a benefits management plan was completed as part of a planning/project development rating, then it
must be reviewed and updated.
Development or review of a benefits management plan must be undertaken with a multi-disciplinary
team.
DL1.2 Qualitative approach to seeking opportunities to achieve targeted benefits and act on opportunities to realise additional benefits.
Evidence must be provided of active benefits management for targeted or additional benefits, this
should include analysis of the final design to ensure targeted benefits are being met. This may relate to
project initiatives, for example energy options, or changes in the external context, for example
technological or policy, which provide opportunities for additional benefits.
Example evidence for Level 1
• Benefits management plan, and
• CVs of people involved in the plan development/review.
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Level 2
DL2.1 A baseline of business as usual performance is established or updated.
A clear baseline must be established, such that current or business-as-usual performance can be
measured against the specified targets. Given this, the baseline must, as a minimum, identify current
performance of indicators for identified targeted benefits. This will provide a point of comparison
throughout development.
If a baseline was completed as part of a planning/project development rating, then it must be reviewed
and updated where necessary.
Development or review of a baseline must be undertaken with a multi-disciplinary team.
DL2.2 Groups to whom benefits will accrue are identified.
The benefits management plan must create a benefits map and calculate the predicted benefits flowing
to all relevant stakeholders in the project, including the community. The stakeholder assessment
undertaken in Sta-1 should provide a useful outline of the project stakeholders.
If the benefits management plan mapping was completed as part of a planning/project development
rating, then it must be reviewed and updated where necessary.
Development or review of the benefits management plan mapping must be undertaken with a multi-
disciplinary team.
DL2.3 Measures to monitor, manage and maximise benefits during project implementation are identified.
The baseline must be linked to the benefits management plan in that it must also identify how benefits
will be managed, monitored and maximised during project implementation (including hand over to
construction) If the benefits management plan was updated during the design phase, these changes
should be reflected.
DL2.4 Quantitative approach to seeking opportunities to achieve targeted benefits and act on opportunities to realise additional benefits.
Quantitative evidence must be provided demonstrating how the targeted benefits will be achieved
and/or how additional benefits will be realised in the design. For achieving targeted benefits, evidence
must justify how the stated target will be sought. For realising additional benefits, the quantified
evidence must clearly establish additional objectives. These must be SMART (Specific, Measurable,
Achievable, Relevant and Time-bound).
DL2.5 An independent review of the business as usual baseline is undertaken.
In order to provide assurance of robust assessment, an independent review of the business as usual
baseline must be performed by a suitably qualified professional.
The review must cover the assessment’s assumptions, reasoning, techniques and modelling.
It must be shown how any feedback raised in the review has been addressed, including any updates to
assumptions, reasoning, analysis or modelling results.
The reviewer must outline they are satisfied with the assessment methodology and outcomes
Example evidence for Level 2
• Benefits management plan,
• Current baseline,
• Calculations or excerpts from report, analysis or similar demonstrating benefits distribution, and
• Independent review report.
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Level 3
DL3.1 A baseline projecting future performance is established or updated.
A projected future baseline must be established. This must provide reasonable projections of
performance in the targeted benefit categories for the ‘do minimum’ scenario (that is, in the absence of
the project).
The projected future baseline should establish a comparator against which it is possible to measure the
extent to which impacts (for instance, traffic congestion or access issues) will be diminished through the
project intervention. Performance indicators for future measurement must be established.
If a projected future baseline was completed as part of a planning/project development rating, then it
must be reviewed and updated where necessary.
DL3.2 An independent review of the projected baseline is undertaken.
In order to provide assurance of robust assessment, an independent review of the projected baseline
must be performed by a suitably qualified professional. This step is only required if the baseline has
significantly altered.
The review must cover the assessment’s assumptions, reasoning, techniques and modelling.
It must be shown how any feedback raised in the review has been addressed, including any updates to
assumptions, reasoning, analysis or modelling results.
The reviewer must outline they are satisfied with the assessment methodology and outcomes
Example evidence for Level 3
• Benefits management plan,
• Current baseline,
• Calculations or excerpts from report, analysis or similar demonstrating benefits distribution,
• Independent review report,
• Projected baseline,
• Independent review report, and
• CV of independent reviewer/s.
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Ecn-5 Benefits mapping
Aim
To reward a robust approach to understanding and planning benefits realisation.
Criteria
Table Ec9 Ecn-5 As Built summary criteria table
Level 1 Level 2 Level 3
ABL1.1 The actions and monitoring
measures that have been assigned
to the As Built
organisation/contractor are
implemented.
Not applicable. Not applicable.
Effective benefits realisation is a key element in ensuring that sustainability benefits are realised in
practice, as opposed to merely being forecast in an ex-ante cost benefit analysis. Benefits mapping is
the process whereby the benefits in initial projections are ensured throughout delivery by means of an
active management and monitoring plan. This enacts a proactive process to ensure benefits are
adequately tracked and ultimately realised.
This credit relates to the importance of managing sustainability benefits throughout a project, rather than
simply the planning phase.
There are a number of useful points of reference for benefits mapping and management:
• Australian Transport Assessment and Planning Guidelines: T6 Benefits Management (Australian
Government Department of Infrastructure and Regional Development, 2016),
• Investment Management Tools (Victorian Department of Treasury and Finance),
• Benefits Realisation Management Framework (NSW Department of Finance, Innovation and
Services, 2015), and
• Investment Logic Mapping and Benefits Management Frameworks (Building Queensland, 2016).
These points of reference provide templates for benefit maps and benefit management plans together
with ideas for a benefits definition workshop, examples of KPIs and reports.
Level 1
ABL1.1 The actions and monitoring measures that have been assigned to the As Built organisation/contractor are implemented.
All actions and monitoring measures that have been assigned to the As Built organisation/contractor in
the proponent or Designer’s benefits management plan must be implemented. Where the assigned
actions have not been implemented justification must be provided.
Where the implemented actions do not achieve the targeted benefits the As Built organisation/contractor
should consult with the proponent/designer to update the assigned actions in line with the overarching
benefits management plan.
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Example evidence for Level 1
• Monitoring logs
• Action plans
• Risk register
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20TReferences
Australian Government Department of Infrastructure and Regional Development, 2016. Australian Transport Assessment and Planning Guidelines. [Online]
Available at: Uhttps://atap.gov.au/U
[Accessed 20 October 2016].
Building Queensland, 2016c. Benefits Realisation Framework. [Online]
Available at: Uhttp://buildingqueensland.qld.gov.au/wp-content/uploads/2016/12/Benefits-Management-
Framework-1.pdfU
[Accessed 12 May 2017].
Building Queensland, 2016c. Investment Mapping and Benefits Management Frameworks, s.l.: s.n.
European Investment Bank, 2013. The Economic Appraisal of Investment Projects at the EIB. [Online]
Available at:
Uhttp://www.eib.org/attachments/thematic/economic_appraisal_of_investment_projects_en.pdfU
[Accessed 18 April 2017].
Government of SA, n.d. Infrastrcuture SA - South Road Superway Project Impact Report. [Online]
Available at:
Uhttp://www.infrastructure.sa.gov.au/__data/assets/pdf_file/0016/43261/Part_B_Section_20_Greenhou
se_gases.pdfU
[Accessed February 2014].
Infrastructure Australia, 2017. Assessment Framework: Detailed Technical Guidance. [Online]
Available at:
Uhttp://infrastructureaustralia.gov.au/projects/files/Assessment_Framework_Detailed_Technical_Guida
nce.pdfU
[Accessed 18 April 2017].
New South Wales Treasury, 2007. Guidelines for Economic Appraisal. [Online]
Available at: Uhttps://www.finance.nsw.gov.au/sites/default/files/policy-documents/tpp07-5.pdfU
[Accessed 18 April 2017].
New Zealand Transport Agency, 2016. Economic Evaluation Manual. [Online]
Available at: Uhttps://www.nzta.govt.nz/assets/resources/economic-evaluation-manual/economic-
evaluation-manual/docs/eem-manual-2016.pdfU
[Accessed 18 April 2017].
NSW Department of Finance, Innovation and Services, 2015. Benefits Realisation Management Framework, s.l.: s.n.
Queensland Department of Infrastructure, Local Government and Planning, 2016. State Infrastructure Plan, Part A. [Online]
Available at: Uhttp://www.dilgp.qld.gov.au/resources/plan/sip/sip-part-a.pdfU
[Accessed 12 May 2017].
United Kingdom Department for Transport, 2013. Transport Appraisal Guidance: WebTAG. [Online]
Available at: Uhttps://www.gov.uk/guidance/transport-analysis-guidance-webtagU
[Accessed 18 April 2017].
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United Kingdom Department for Transport, 2015. Transport Appraisal Guidance: WebTAG unit 4-2. [Online]
Available at:
Uhttps://www.gov.uk/government/uploads/system/uploads/attachment_data/file/487691/TAG_unit_a4.2
_distrib_imp_app_dec2015.pdfU
[Accessed 12 May 2017].
United Kingdom HM Treasury, 2011. The Green Book: Appraisal and Evaluation in Central Government. [Online]
Available at:
Uhttps://www.gov.uk/government/uploads/system/uploads/attachment_data/file/220541/green_book_co
mplete.pdfU
[Accessed 18 April 2017].
University of Tasmania, 2015. Project management methodology Benefits realisation. [Online]
Available at: Uhttp://www.utas.edu.au/project-management-methodology/useful-resources/expected-
benefitsU
[Accessed 11 April 2017].
Victorian Department of Treasury and Finance, 2012a. Benefit map template – Initiative. [Online]
Available at: Uhttp://www.dtf.vic.gov.au/files/7bd36894-e1cb-4788-90cc-a1cc00bd72a9/IMS-5-0-FS-
Benefit-Management-Plan-Template.pptxU
[Accessed 18 April 2017].
Victorian Department of Treasury and Finance, 2012b. Benefit management plan template – Initiative. [Online]
Available at: Uhttp://www.dtf.vic.gov.au/files/2569d1b3-677d-4b12-9e0f-a1cc00beb451/IMS_5-
0_FS_BMP-Template_Word.docxU
[Accessed 18 April 2017].
Victorian Department of Treasury and Finance, 2013. Economic Evaluation for Business Cases: Technical guidelines. [Online]
Available at: Uhttp://www.dtf.vic.gov.au/files/bad1e4dd-01e5-4cbe-99f0-a1e000de5f26/Economic-
Evaluation-Technical-Guide.pdfU
[Accessed 18 April 2017].
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About Energy and Carbon
Global energy use continues to rise as economies grow. The majority of Australian energy and a
proportion of New Zealand energy is derived from non-renewable fossil fuel resources (coal, natural
gas and oil) (Office of the Chief Economist, 2016) . The use of fossil fuels creates greenhouse gas
(GHG) emissions (also referred to as carbon emissions, carbon equivalents or CO2-e) which
contributes towards human-induced climate change.
Australia is one of the highest per capita emitters of GHGs (World Bank, 2017). Recognising the threat
posed by climate change, the Australian and New Zealand Governments have committed to reduce
GHG emissions. Australia has committed to reducing emissions by 26-28% below 2005 levels by 2030
(Australian Government, 2017). Similarly, New Zealand has committed to reducing emissions by 30%
below 2005 levels by 2030. (Ministry for the Environment, 2017). In 2016, both Australia and New
Zealand ratified the Paris Agreement, a global agreement under the United Nations Framework
Convention on Climate Change (UNFCCC) to limit global temperature rise to well below 2°C (Ministry
for the Environment, 2017) (Australian Government, 2017). Additionally, Infrastructure Australia has
identified a need to reduce GHG emissions in their Australian Infrastructure Plan (Infrastructure
Australia, 2016).
To achieve our targets, all industries and individuals will need to reduce their energy consumption and
GHG emissions and convert to a low carbon economy.
There are no current estimates of the contribution of infrastructure to Australia and New Zealand’s
GHG emissions, however, in Australia, the built environment (electricity, gas, water, services,
construction and transport) contributes 47% of Australia’s emissions (Australian Government
Department of Environment and Energy, 2015). Sources of GHG emissions include electricity use,
stationary energy, transport, fugitive emissions, industrial processes and product use, agriculture,
waste and land use change.
The Australian Government has legislated the measurement and reporting of GHG emissions through
the National Greenhouse and Energy Reporting Act (NGER) 2007 to collect data on Australia’s GHG
emissions. The Act requires companies that reach a certain emissions threshold to report emission on
a yearly basis. There are no regulatory initiatives specifically requiring infrastructure projects or assets
to report on their energy and GHG emissions at the project or asset level.
About this Category
The intent of this category is to encourage behaviours and outcomes which prioritise reductions in
energy demand and GHG emissions before purchasing carbon offsetting. The credit structure therefore
aligns with the following hierarchy:
• Reducing energy demand and GHG emissions through design (i.e. designing out the need for
activities that use energy or generate GHG emissions) and construction (Ene-1),
• Undertaking any necessary activities as efficiently as possible (e.g. maximising energy efficiency)
(Ene-1),
• Where feasible, using renewable energy sources to replace non-renewable sources. (Ene-2), and
• Carbon offsetting (Ene-3).
The following three credits comprise the Energy and Carbon category:
Ene-1 Energy efficiency
Ene-2 Renewable energy
Ene-3 Carbon offsetting
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Category Linkages
The following ISv2.0 categories have linkages with the Energy and Carbon category.
Table En1 Category linkages
Credit Description Planning Design As Built Operations
Ecn-1 Ene-1 and Ene-2 require energy
efficiency and renewable energy
options to be assessed using
Ecn-1.
x x x
Ecn-4 Ene-1 and Ene-2 require energy
efficiency and renewable energy
options to be assessed using
Ecn-4.
x x x
Sta-1 Identifying the scope 3 boundary
may require engagement with
the key stakeholders.
x x x x
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ISv2.0 Design
Ene-1 Energy efficiency
Aim
To reward the reduction of energy use and carbon emissions across the infrastructure lifecycle.
Criteria
Table En2 Ene- 1 Design summary criteria table
Level 1 Level >1 to 3 on a sliding scale
DL1.1 Modelling of carbon emissions and energy use
for scope 1, 2 & 3 is completed for operational and
construction impacts.
AND
DL1.2 Energy and carbon emissions reductions
opportunities are fully investigated for whole of life
and a minimum of 3 reduction initiatives are identified
for construction.
AND
DL1.3 All feasible opportunities are implemented in
the design and confirmed for implementation in
construction.
The requirements for level 1 are achieved
AND
DL2.1 Modelling demonstrates a reduction in carbon
emissions compared to a base case footprint. For
reductions, up to 30% (which corresponds to Level 3),
fractions of levels may be achieved on a sliding scale.
Note: Carbon offsets and renewable energy are not rewarded for the purposes of this credit. Renewable
energy is rewarded in Ene-2 and offsetting is rewarded in Ene-3. Embodied energy and emissions in
materials must not be included, as they are considered in the Resources Category.
The intent of this credit is to reward a reduction in energy and carbon emissions in accordance with
ISCA’s ISv2.0 Energy and Carbon Guideline.
The objective of the Energy and Carbon Guideline is to provide guidance for developing the scope,
collection of data, management of emissions and purchase of eligible offsets.
Definitions
Carbon or carbon emissions refers to carbon dioxide equivalents (CO2-e) also referred to as
greenhouse gas emissions (GHG emissions)
Constant energy consumption is defined as energy consumption which is relatively consistent year
on year; where a pattern or trend can be measured for comparison purposes. Examples include:
• Stationary energy use, e.g. site offices and depots
• Mobile energy usage, e.g. operational vehicle fleet/plant/equipment utilisation
• Asset utilisation (as utilised in normal operations)
• Standard preventative maintenance and standard reactive maintenance - as defined in asset
management plans, operating procedures, budget plans or equivalent
Constant energy consumption may vary from day to day, or month to month, but on looking at annual
consumption, the patterns across one full year would likely be similar to another year (assuming no or
little change to operational practices/activities across the years). This may be measured using functional
units, such as MJ/passenger/year used by airports or MJ/TEU/year (twenty-foot equivalent unit) used
by container ports.
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Greenhouse gas emissions include greenhouse gases covered under the Kyoto Protocol: carbon
dioxide (CO2), methane (CH4), nitrous oxide (N2O), hydrofluorocarbons (HFCs), perfluorocarbons
(PFCs), sulphur hexafluoride (SF6) and nitrogen trifluoride (NF3).
Modelling refers to reasonable estimates, calculations or predictions. This may also be referred to as
an energy footprint.
Scope 1 emissions are direct GHG emissions occurring from sources that are owned or controlled by
the project, for example, emissions from combustion in owned or controlled boilers, furnaces, vehicles,
generators etc.; and emissions from chemical production in owned or controlled process equipment.
Direct CO2 emissions from the combustion of biomass, and GHG emissions not covered by the Kyoto
Protocol, e.g. CFCs, NOx, etc. shall not be included (Greenhouse Gas Protocol, 2015).
Scope 2 emissions accounts for GHG emissions from the generation of purchased electricity,
consumed by the project. Purchased electricity is defined as electricity that is purchased or otherwise
brought into the project boundary. Scope 2 emissions physically occur at the facility where electricity is
generated (Greenhouse Gas Protocol, 2015).
Scope 3 emissions are all other indirect emissions. Scope 3 emissions are a consequence of the
activities of the project, but occur from sources not owned or controlled by the project. Examples of
scope 3 activities are: extraction and production of purchased materials; transportation of purchased
fuels; and use of sold products and services (Greenhouse Gas Protocol, 2015). See the Energy and
Carbon Guideline for further examples.
For the purpose of this category, Scope 3 emissions are included if they are deemed material and
relevant (see the Energy and Carbon Guideline for more details).
Suitably qualified professional for the purposes of this credit is someone who has a formal
qualification and a minimum of five years’ experience in energy or GHG management including GHG
assessment and auditing aligned with the Greenhous Gas Protocol Corporate Reporting Standard. A CV
of the suitably qualified professional must be provided as evidence. Being registered on the Register of
Greenhouse and Energy Auditors meets this requirement (without needing to supply further evidence
of experience).
For those projects using a Life Cycle Assessment, then a suitably qualified professional for the purposes
of this credit is someone who is recognised as a Life Cycle Assessment Certified Professional (LCACP)
by the Australian LCA Society (ALCAS), as evidenced by being registered on the ALCAS list of certified
practitioners.
Variable energy consumption refers to energy used by activities that are relatively unplanned and/or
change year by year depending on upgrades, budget/funding, responses to incidents or reactive
maintenance. Examples of such activities include:
• Accident/incident management
• Unexpected repairs/reactive maintenance
• Intermittent or periodic capital enhancements/renewal/upgrade/ replacement works
• Intermittent/outlying/abnormal demand/ utilisation and/or service changes
Zero-emission energy sources are sources of energy from a grid or energy system where there are
zero/negligible greenhouse gas emissions associated with energy production, and where the project
or asset has no control over the source of that energy.
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Level 1
DL1.1 Modelling of carbon emissions and energy use for Scope 1, 2 & 3 is completed for operational
and construction impacts.
The term modelling refers to reasonable estimates, calculations or predictions. This
may also be referred to as an energy footprint, carbon footprint or carbon account.
No base case development is required for Level 1, as no reductions need to be demonstrated. The data
collected for the various activities is required to be reported.
Energy use and carbon emissions must be modelled across the infrastructure lifecycle including
construction and operation. Modelling must be undertaken in accordance with the Energy and Carbon
Guideline, in particular sections 2.1.1 and 2.1.2.
The finalised energy model must be either reviewed or audited by a suitably qualified professional. If
audits are undertaken, they must be undertaken in accordance with the principles of ISO 14064.3.
A final modelling review or audit report must be prepared by a suitably qualified professional and outline,
as a minimum:
• a description of the scope, objectives and criteria of the review or audit
• evidence of the sampled data and sampling methods used, including examples of raw data used
to crosscheck and error checking methodologies
• evidence of review or audit of materiality process
• a statement that the carbon data has been checked to ensure compliance with the Greenhouse
Gas Protocol Corporate Reporting Standard
• The reviewer’s or auditor’s conclusions on the carbon footprint including any qualification or
limitations
DL1.2 Energy and carbon emissions reduction opportunities are fully investigated for whole of life and
a minimum of 3 reduction initiatives are identified for construction.
If 80% or more of the energy footprint consists of energy from zero-emissions energy sources, then
reduction initiatives must be modelled and assessed using gigajoules rather than emissions.
Zero-emission energy sources are sources of energy from a grid or energy system where there are
zero/negligible greenhouse gas emissions associated with energy production, and where the project or
asset has no control over the source of that energy. For example, if a town has committed to being
100% carbon neutral and that has been achieved through power purchase agreements, then as long as
the project or asset’s emissions are covered by the commitment, the project is considered to have
energy from zero-emissions sources. If those emission-free sources make up at least 80% of the energy
footprint, then reduction initiatives must be calculated using gigajoules rather than emissions. The
reason for this is so projects and assets that are in low emissions regions can still be rewarded for
reducing energy demand.
Energy and carbon emissions reduction opportunities must be assessed in accordance with Ecn-1 and
Ecn-4. The assessment must consider the forecast useful life of the asset.
The use of a Life-Cycle Assessment (LCA) is considered suitable evidence for Level >1-3 if it is
developed in accordance with ISO 14040 and ISO 14044 standards.
A minimum of 3 reduction initiatives for construction must be identified and assessed in accordance
with Ecn-1 and Ecn-4 unless a limited scope of works can be demonstrated.
DL1.3 All feasible opportunities are implemented in the design and confirmed for implementation in
construction.
All feasible energy and carbon opportunities must be implemented in the design. This includes
demonstration through final design reports, design drawings or other suitable design related evidence.
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All feasible energy and carbon reduction opportunities must be confirmed for implementation in
construction. This can be demonstrated through construction environmental management plans or other
similar construction documentation. At least one construction initiative must be confirmed for
implementation unless a limited scope of works can be demonstrated.
The outcomes of the opportunities assessment must be used to determine the feasibility of an
opportunity in accordance with Ecn-1 and Ecn-4.
Example evidence for Level 1
• Final design drawings/report,
• Energy and carbon footprint model,
• Opportunities workshop minutes,
• Audit report,
• Evidence of how financial, social and environmental impacts were considered in decision-making,
• Construction environment management plan,
• Supplier contracts,
• Opportunity analysis register, and
• CV of suitably qualified professional.
Level >1 to 3
DL2.1 Modelling demonstrates a reduction in carbon emissions compared to a base case footprint. For
reductions up to 30% (which corresponds to Level 3), fractions of levels may be achieved on a sliding
scale.
If 80% or more of the energy footprint consists of energy from zero-emissions energy sources, then
reduction initiatives must be modelled and assessed using gigajoules rather than emissions.
Zero-emission energy sources are sources of energy from a grid or energy system where there are
zero/negligible greenhouse gas emissions associated with energy production, and where the project or
asset has no control over the source of that energy. For example, if a town has committed to being
100% carbon neutral and that has been achieved through power purchase agreements, then as long as
the project or asset’s emissions are covered by the commitment, the project is considered to have
energy from zero-emissions sources. If those emission-free sources make up at least 80% of the energy
footprint, then reduction initiatives must be calculated using gigajoules rather than emissions. The
reason for this is so projects and assets that are in low emissions regions can still be rewarded for
reducing energy demand.
Energy and carbon modelling must demonstrate a reduction in carbon emissions compared to the base
case. The development of a base case must be undertaken in accordance with the Energy and Carbon
Guideline. Please refer to sections 2.1.1, 2.1.2, and 2.1.3.
The use of a Life-Cycle Assessment (LCA) is considered suitable evidence for Level >1-3 if it is
developed in accordance with ISO 14040 and ISO 14044 standards.
Modelling must be reviewed or audited by a suitably qualified professional to verify the reductions
claimed. If an audit is undertaken, it must be undertaken in accordance with ISO 14064.3. This includes
critical review by a suitably qualified professional (LCA).
A final review or audit report must be prepared by the qualified professional and outline, as a minimum:
• a description of the scope, objectives and criteria of the review or audit,
• evidence of the sampled data and sampling methods used, including examples of raw data used
to crosscheck as well as error checking methodologies,
• evidence of review or audit of materiality process,
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Con • a statement that the carbon data has been checked to ensure compliance with the Greenhouse
Gas Protocol Corporate Reporting Standard,
• the reviewer’s or auditor’s conclusions on the carbon footprint including any qualification or
limitations,
• the reviewer’s or auditor’s opinion on whether or not the reductions claimed are compliant with
Greenhouse Gas Protocol Corporate Reporting Standard, and
• a comparison of the base case energy use with the modelled energy use for design and
construction.
This is a scaled credit. Where a reduction compared to a base case footprint is achieved, for every unit
of reduction up to 30%, fractions of levels may be achieved on a sliding scale of 1 to 3. For example, a
10% reduction would achieve Level 1.67 (1 + (10%/30%) x (3-1)). This sliding scale approach provides
encouragement to pursue every possible reduction opportunity. Significant reductions beyond 30% may
be awarded innovation points on a case by case basis.
Example evidence for Level 2
• Model or report comparing modelled carbon emissions to a base case footprint, and
• Life-cycle assessment reports including compliant peer review.
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ISv2.0 As Built
Ene-1 Energy Efficiency
Aim
To reward the reduction of energy use and carbon emissions across the infrastructure lifecycle.
Criteria
Table En3 Ene-1 As Built summary criteria
Level 1 Level >1 to 3 on a sliding scale
ABL1.1 Monitoring of carbon emissions and energy
use for Scope 1, 2 & 3 during the construction period
is undertaken.
AND
ABL1.2 Feasible energy and carbon emissions
reduction opportunities identified in design are fully
implemented.
The requirements for level 1 are achieved
AND
ABL2.1 Monitoring demonstrates a reduction in
carbon emissions compared to a base case footprint.
For reductions up to 30%, fractions of levels may be
achieved on a sliding scale.
Note: Carbon offsets and renewable energy are not rewarded for the purposes of this credit. Renewable
energy is rewarded in Ene-2 and Offsetting is rewarded in Ene-3. Embodied energy and emissions in
materials, must not be included, as they are considered in the Resources Category.
The intent of this credit is to reward a reduction in energy and emissions in accordance with the Energy
and Carbon Guide.
The objective of the Energy and Carbon Guideline is to provide guidance for carbon emissions scope,
collection of data, management of emissions and purchase of eligible offsets.
Definitions
Carbon or carbon emissions refers to carbon equivalents (CO2-e) also referred to as greenhouse gas
emissions (GHG emissions)
Greenhouse gas emissions include greenhouse gases covered under to Kyoto Protocol: carbon
dioxide (CO2), methane (CH4), nitrous oxide (N2O), hydrofluorocarbons (HFCs), perfluorocarbons
(PCFs), sulphur hexafluoride (SF6) and nitrogen trifluoride (NF3).
Scope 1 emissions are direct GHG emissions occurring from sources that are owned or controlled by
the project for example, emissions from combustion in owned or controlled boilers, furnaces, vehicles,
generators etc.; emissions from chemical production in owned or controlled process equipment. Direct
CO2 emissions from the combustion of biomass and GHG emissions not covered by the Kyoto Protocol,
e.g. CFCs, NOx, etc. shall not be included. (Greenhouse Gas Protocol, 2015).
Scope 2 emissions accounts for GHG emissions from the generation of purchased electricity,
consumed by the project. Purchased electricity is defined as electricity that is purchased or otherwise
brought into the project boundary. Scope 2 emissions physically occur at the facility where electricity is
generated. (Greenhouse Gas Protocol, 2015).
Scope 3 emissions are all other indirect emissions. Scope 3 emissions are a consequence of the
activities of the project, but occur from sources not owned or controlled by the project. Some examples
of Scope 3 activities are extraction and production of purchased materials; transportation of purchased
fuels; and use of sold products and services. (Greenhouse Gas Protocol, 2015).
For the purpose of this category, scope 3 emissions are those scope 3 emissions that are deemed
material and relevant (see the Energy and Carbon Guideline for more details).
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Suitably qualified professional for the purposes of this credit is someone who has a formal qualification
and a minimum of five years’ experience in energy or GHG management including GHG assessment and
auditing aligned with the Greenhouse Gas Protocol Corporate Reporting Standard. A CV of the suitably
qualified professional must be provided as evidence. Being registered on the Register of Greenhouse
and Energy Auditors meets this requirement (without needing to supply evidence of experience).
For those projects using a Life Cycle Assessment, then a suitably qualified professional for the purposes
of this credit is someone who is recognised as a Life Cycle Assessment Certified Professional (LCACP)
by the Australian LCA Society (ALCAS), as evidenced by being registered on the ALCAS list of certified
practitioners.
Zero-emission energy sources are sources of energy from a grid or energy system where there are
zero/negligible greenhouse gas emissions associated with energy production, and where the project or
asset has no control over the source of that energy.
Level 1
ABL1.1 Monitoring of carbon emissions and energy use for Scope 1, 2 & 3 during the construction period
is undertaken.
Energy use and carbon emissions must be monitored across the construction period. Monitoring must
be undertaken for all emissions sources identified in the design phase as outlined in sections 2.1 and
2.2 of the Energy and Carbon Guideline.
The scope of the monitored energy and carbon footprint/report should align with the modelled predicted
data from the design rating. If the model and monitored footprint do not match, an explanation as to why
should be provided.
All energy and carbon monitoring must comply with the Greenhouse Gas Protocol Corporate
Accounting and Reporting Standard.
The monitoring of energy and carbon emissions must be either reviewed or audited by a suitably
qualified professional. If audits are undertaken, they must be undertaken in accordance with the
principles of ISO 14064.3.
A final monitoring review or audit report must be prepared by a suitably qualified professional and
outline, as a minimum:
• a description of the scope, objectives and criteria of the review or audit,
• evidence of the sampled data and sampling methods used, including examples of raw data used
to crosscheck and error checking methodologies,
• evidence of review or audit of materiality process,
• a statement that the carbon data has been checked to ensure compliance with the Greenhouse
Gas Protocol Corporate Reporting Standard,
• the reviewer’s or auditor’s conclusions on the carbon footprint including any qualification or
limitations, and
• the reviewer’s or auditor’s opinion on whether or not the monitoring was undertaken in accordance
with the Greenhouse Gas Protocol Corporate Reporting Standard.
ABL1.2 Feasible energy and carbon emissions reduction opportunities identified in design are fully
implemented.
Feasible energy and carbon emissions reduction opportunities, identified in the design rating, must be
implemented. These opportunities must be the same as the initiatives identified for implementation in
the design rating. If not, an explanation must be provided as to why they have not been implemented
and three new opportunities must be assessed in accordance with Ecn-1 and Ecn-4. All feasible
opportunities must then be implemented.
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Implementation means that design related initiatives are documented in final design reports and as built
drawings and any construction related initiatives have occurred during the construction phase.
If final design reports have been previously provided and verified through the Design rating, then further
design reports are not required. However, if the design has progressed since the design rating, final
design drawings must be provided.
Example evidence for Level 1
• Energy and carbon footprint,
• Design reports,
• As built drawings,
• Audit report,
• Photos,
• Supplier details/receipts/agreements/contracts,
• Design drawings, and
• CV of suitably qualified professional
Level >1 to 3
ABL2.1 Monitoring demonstrates a reduction in carbon emissions compared to a base case footprint.
For reductions up to 30%, fractions of levels may be achieved on a sliding scale.
If 80% or more of the energy footprint consists of energy from zero-emissions energy sources, then
reduction initiatives must be modelled and assessed using gigajoules rather than emissions.
Zero-emission energy sources are sources of energy from a grid or energy system where there are
zero/negligible greenhouse gas emissions associated with energy production, and where the project or
asset has no control over the source of that energy. For example, if a town has committed to being
100% carbon neutral and that has been achieved through power purchase agreements, then as long as
the project or asset’s emissions are covered by the commitment, the project is considered to have
energy from zero-emissions sources. If those emission-free sources make up at least 80% of the energy
footprint, then reduction initiatives must be calculated using gigajoules rather than emissions. The
reason for this is so projects and assets that are in low emissions regions can still be rewarded for
reducing energy demand.
Energy and carbon monitoring must demonstrate a reduction in energy and carbon emissions compared
to the base case. The development of a base case must be undertaken in accordance with the Energy
and Carbon Guideline. Please refer to sections 2.1.1, 2.1.2, and 2.1.3.
The use of a Life-Cycle Assessment (LCA) report is considered suitable evidence for Level >1-3 if it is
developed in accordance with ISO 14040 and ISO 14044 standards. This includes critical review by a
suitably qualified professional (LCA).
This is a scaled credit. Where a reduction compared to a base case footprint is achieved, for every unit
of reduction up to 30%, fractions of levels may be achieved on a sliding scale of 1 to 3. For example, a
10% reduction would achieve Level 1.67 (1 + (10%/30%) x (3-1)). This sliding scale approach provides
encouragement to pursue every possible reduction opportunity. Reductions beyond 30% may be
awarded innovation points on a case by case basis.
Monitoring must be reviewed or audited by a suitably qualified professional to verify the reductions
claimed. If an audit is undertaken, it must be undertaken in accordance with ISO 14064.3.
A final review or audit report must be prepared by the qualified professional and outline, as a minimum:
• a description of the scope, objectives and criteria of the review or audit,
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Con • evidence of the sampled data and sampling methods used, including examples of raw data used
to crosscheck as well as error checking methodologies,
• evidence of audit of materiality process,
• a statement that the carbon data has been checked to ensure compliance with the Greenhouse
Gas Protocol Corporate Reporting Standard,
• the reviewer’s or auditor’s conclusions on the carbon footprint including any qualification or
limitations,
• the reviewer’s or auditor’s opinion on whether or not the reductions claimed are compliant with
Greenhouse Gas Protocol Corporate Reporting Standard, and
• a comparison of the base case energy use with the modelled energy use for design and
construction and the monitored energy use for construction, including an explanation of any
discrepancies.
Examples evidence for Level >1 to 3
• Monitoring report comparing base case footprint to actual footprint,
• Audit report, and
• Details of reduction initiatives including photos, design drawings etc.
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ISv2.0 Design
Ene-2 Renewable Energy
Aim
To reward the use of renewable energy.
Criteria
Table En4 Ene-2 Design summary criteria
Level 1 Level >1 to 3 on a sliding scale
DL1.1 At least 3 renewable energy options are
assessed in accordance with Ecn-1 and Ecn-4.
The requirements for level 1 are achieved
AND
DL2.1 Renewable energy substitutions up to 100% of
the balance of the projected energy consumption for
scopes 1 & 2 may be achieved on a sliding scale.
Note: this credit rewards renewable energy only; offsets from renewable energy projects can be
rewarded under Ene-3.
Note: For projects that install or purchase enough renewable energy to cover their whole footprint
(including Scope 3) they will automatically achieve L3 on Ene-3.
Note: this credit uses actual case data not base case data
Definitions
Renewable energy is defined as energy which comes from natural resources that can be constantly
replenished (Australian Renewable Energy Agency, 2016). Renewable energy technologies include, for
the purposes of this credit, electricity, gas and heat generated from solar, wind, ocean, hydropower,
biomass (waste to energy, landfill gas), geothermal resources, and/or hydrogen derived from renewable
resources. It also includes renewable energy purchased through an energy retailer or renewable energy
project developer that is in addition to the mandatory Renewable Energy Target (RET).
Table En5 below has been adapted from Helping Business – Pathways to Purchase Renewable Energy
(WWF, 2016) and outlines renewable energy options rewarded under this credit.
Table En5 Renewable energy options that are rewarded under Ene-2. Adapted from (WWF-Australia, 2016)
Option Details Grid/Local Counterparty Additional to
RET?
Rewarded
under Ene-2?
Electricity
Install on-
site
renewable
technology
Any onsite
renewable
energy
technology such
as a photovoltaic
array or biogas
from a waste
water treatment
facility or landfill
Local Project/
Retailer
Only if Small-scale
Technology
Certificates (STC)
or Large-scale
Generation
Certificates (LGC)
are surrendered
Yes, if STCs or
LGCs are
surrendered
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Con GreenPower Retailer
purchases
renewable
energy on your
behalf
Grid Retailer Yes Yes
Power
Purchase
Agreement
(PPA)
Offtake
agreement
Purchase some
or all generation
from utility-scale
project
Grid Project
Developer
Only if LGC are
surrendered
Yes, if LGCs are
surrendered
Connect
local
projects with
offsite
demand
Import
renewable
energy from
local renewable
energy projects
Local
distribution
Market
participant
Only if LGCs are
surrendered
Yes, if LGCs are
surrendered
Gas
Biogas Gas produced in
Australia from
waste or end of
life products
such as landfill
gas
Local
distribution
Market
participant
Yes Yes, if created
from waste or
end of life
materials and
produced in
Australia
Liquid fuel
Biofuels Liquid fuel
created in
Australia from
waste or end of
life products
such as
agricultural
waste
Local
distribution
Market
participant
Yes Yes, if created
from waste or
end of life
materials and
produced in
Australia
Other
Other fuels Other renewable energy sources may be considered. Please speak with your Case
Manager for further advice.
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Level 1
DL1.1 At least 3 renewable energy options are assessed in accordance with Ecn-1 and Ecn-4.
At least 3 renewable energy options, as outlined in Table En5, must be assessed in accordance with
Ecn-1 and Ecn-4 over the full infrastructure lifecycle including options for construction. Renewable
energy options should be assessed as part of the options assessment in Ene-1. Please see section
2.4.2 of the Energy and Carbon Guideline for an example of using Ecn-1 and Ecn-4 to assess technology
options.
Options could include three separate renewable technologies (such as solar PV, solar thermal and wind)
or a combination of options described in Table En5 (such as GreenPower, PPA, and onsite solar PV).
Justification must be provided for the options that are selected for implementation and why other options
are not selected.
For projects that have at least 80% of their energy from zero-emissions sources, the renewable energy
options must be assessed for the remaining emissions intensive component of their energy mix only.
Example evidence for Level 1
• Opportunity assessment,
• Design report,
• Final drawings, and
• Management plans.
Level >1 to 3
DL2.1 Renewable energy substitutions up to 100% of the balance of the projected energy consumption
for Scopes 1 & 2 may be achieved on a sliding scale.
Modelling must be undertaken to show the percentage of Scope 1 & 2 energy demand that will be
substituted by renewable energy. The modelling used in Ene-1 should be used if it outlines renewable
energy substitution. Scopes 1 & 2 must be modelled, however Scope 3 may be included.
Renewable energy options rewarded under this credit are outlined in Table En5.
Modelling must include:
• Total energy use (expressed in MJ) and total carbon emissions (expressed in tonnes CO2-e) during
delivery (design and construction) of the infrastructure. These figures should be calculated over the
entire delivery (design and construction) period,
• Monthly energy use (in MJ/month) and monthly carbon emissions (in tonnes CO2-e /month) during
delivery of the infrastructure. These figures should be calculated over the entire delivery (design
and construction) period,
• Annual operational energy use (in MJ/year) and annual operational carbon emissions (in tonnes
CO2-e/year) over the forecast useful life of the asset,
• Total energy use (expressed in MJ) and total carbon emissions (expressed in tonnes CO2-e) over
the full infrastructure lifecycle, and
• Total energy substituted by renewable energy (expressed in MJ) and total carbon emissions (in
tonnes CO2-e) over the full infrastructure lifecycle.
Beyond Level 1, for every unit of substitution up to 100%, fractions of levels may be achieved on a
sliding scale. For example, a 25% substitution of renewable energy would achieve Level 1.5 (1 + (25
/100) x (3–1)). This sliding scale approach provides encouragement to pursue every substitution
opportunity possible.
For electricity sources, the percentage of substitution claimed can only be associated with the electricity
in the grid which is non-renewable. For example, for a project in South Australia which has approximately
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40% renewables in the grid, the percentage substitution claimed under this credit would be based on
any renewable replacement of the 60% non-renewable portion. If a project used 100MWh over its life,
then 60MWh (60%) would be available for substitution under this credit. To achieve level 0.75, a 25%
reduction would be required ((25 /100) x 3). 25% of 60MWh is 15MWh. Therefore, 15MWh of renewable
electricity would achieve a 25% reduction and be awarded level 0.75. If the project has energy sources
other than electricity, they would also need to be included in the calculation.
Example evidence for level >1 to 3
• Receipts,
• Energy modelling reports,
• Design drawings, and
• Agreements/contracts.
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Ene-2 Renewable Energy
Aim
To reward the use of renewable energy.
Criteria
Table En6 Ene- 2 As Built summary criteria
Level 0 to 3 on a sliding scale
ABL1.1 Renewable energy substitutions up to 100% of the balance of the projected energy consumption may
be achieved on a sliding scale.
Note: this credit rewards renewable energy only; offsets from renewable energy projects can be
rewarded under Ene-3.
Note: For projects that install or purchase enough renewable energy to cover their whole footprint
(including Scope 3) they will automatically achieve L3 on Ene-3.
Note: this credit uses actual case data not base case data
Definitions
Renewable energy is defined as energy which comes from natural resources that can be constantly
replenished (Australian Renewable Energy Agency, 2016). Renewable energy technologies include, for
the purposes of this credit, electricity, gas and heat generated from solar, wind, ocean, hydropower,
biomass (waste to energy, landfill gas), geothermal resources, and/or hydrogen derived from renewable
resources. It also includes renewable energy purchased through an energy retailer or renewable energy
project developer that is in addition to the mandatory Renewable Energy Target (RET).
Table En7 below has been adapted from Helping Business – Pathways to Purchase Renewable Energy
(WWF- Australia, 2016) and outlines renewable energy options rewarded under this credit.
Table En7 Renewable energy options that are rewarded under this credit. Adapted from (WWF- Australia, 2016)
Option Details Grid/Local Counterparty Additional to
RET?
Rewarded under
Ene-2?
Electricity
Install on-
site
renewable
technology
Any onsite
renewable
energy
technology such
as a photovoltaic
array or biogas
from a waste
water treatment
facility or landfill
Local Project/
Retailer
Only if Small-
scale
Technology
Certificates
(STC) or Large-
scale
Generation
Certificates
(LGC) are
surrendered
Yes, if STCs or
LGCs are
surrendered
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Con GreenPower Retailer
purchases
renewable
energy on your
behalf
Grid Retailer Yes Yes
Power
Purchase
Agreement
(PPA)
Offtake
agreement
Purchase some
or all generation
from utility-scale
project
Grid Project
Developer
Only if LGC are
surrendered
Yes, if LGCs are
surrendered
Connect
local
projects with
offsite
demand
Import renewable
energy from local
renewable
energy projects
Local
distribution
Market
participant
Only if LGCs
are
surrendered
Yes, if LGCs are
surrendered
Gas
Biogas Gas produced in
Australia from
waste or end of
life products such
as landfill gas
Local
distribution
Market
participant
Yes Yes, if created
from waste or end
of life materials
and produced in
Australia.
Liquid fuel
Biofuels Liquid fuel
created in
Australia from
waste or end of
life products such
as agricultural
waste
Local
distribution
Market
participant
Yes Yes, if created
from waste or end
of life materials
and produced in
Australia
Other
Other fuels Other renewable energy sources may be considered. Please speak with your Case
Manager for further advice.
Level 0-3
ABL1.1 Renewable energy substitutions up to 100% of the balance of the projected energy consumption
may be achieved on a sliding scale.
Monitoring must be undertaken to show the percentage of energy demand that will be substituted by
renewable energy during the construction phase. The monitoring used in Ene-1 should be used if it
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outlines renewable energy substitution. Scopes 1 & 2 must be monitored, however additional Scope 3
may be included.
Renewable energy options rewarded under this credit are outlined in Table En7.
Monitoring must include:
• Total energy use (expressed in MJ) and total carbon emissions (expressed in tonnes CO2-e) during
delivery of the infrastructure. These figures should be calculated over the entire delivery period,
• Monthly energy use (in MJ/month) and monthly carbon emissions (in tonnes CO2-e /month) during
delivery of the infrastructure. These figures should be calculated over the entire delivery period,
and
• Total energy substituted by renewable energy (expressed in MJ) and total carbon emissions (in
tonnes CO2-e) over the projected lifecycle of the asset.
Monitoring must be reviewed or audited by a suitably qualified professional to verify the substitutions
claimed. If an audit is undertaken, it must be undertaken in accordance with ISO 14064.3 (this step may
have been competed in Ene-1).
A final review or audit report must be prepared by the qualified professional and outline, as a minimum:
• a description of the scope, objectives and criteria of the review or audit,
• evidence of the sampled data and sampling methods used, including examples of raw data used
to crosscheck as well as error checking methodologies,
• evidence of audit of materiality process,
• a statement that the carbon data has been checked to ensure compliance with the Greenhouse
Gas Protocol Corporate Reporting Standard,
• the reviewer’s or auditor’s conclusions on the carbon footprint including any qualification or
limitations, and
• a comparison of the base case energy use with the modelled energy use for design and
construction and the monitored energy use for construction, including an explanation of any
discrepancies.
Beyond Level 1, for every unit of substitution up to 100%, fractions of levels may be achieved on a
sliding scale. For example, a 25% substitution of renewable energy would achieve Level 1.5 (1 + (25
/100) x (3–1)). This sliding scale approach provides encouragement to pursue every substitution
opportunity possible.
For electricity sources, the percentage of substitution claimed can only be associated with the electricity
in the grid which is non-renewable. For example, for a project in South Australia which has approximately
40% renewables in the grid, the percentage substitution claimed under this credit would be based on
any renewable replacement of the 60% non-renewable portion. If a project used 100MWh over its life,
then 60MWh (60%) would be available for substitution under this credit. To achieve level 0.75, a 25%
reduction would be required ((25 /100) x 3). 25% of 60MWh is 15MWh. Therefore, 15MWh of renewable
electricity would achieve a 25% reduction and be awarded level 0.75. If the project has energy sources
other than electricity, they would also need to be included in the calculation.
Example evidence for Levels 1 to 3
• Evidence of installation of renewable energy – photos, receipts etc,
• Energy modelling reports, and
• Receipts/contracts.
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ISv2.0 Design
Ene-3 Carbon offsetting
Aim
To reward the offsetting of residual carbon emissions from a project’s construction, commission and
operational activities.
Criteria
Table En8 Ene-3 Design summary criteria
Level 0-3
DL1.1 Commitment is made to offset residual emissions up to 100% of the project carbon footprint comprising
scope 1, 2 and 3. Fractions of levels may be achieved on a sliding scale.
Note: For projects that install or purchase enough renewable energy to cover their whole footprint
(including Scope 3) they will automatically achieve L3 on this credit.
The intent of this credit is to reward a commitment to the offsetting of monitored residual emissions in
accordance with the Energy and Carbon Guideline.
The objective of the Energy and Carbon Guideline is to provide guidance for developing the scope,
collection of data, management of emissions and purchase of eligible offsets.
Definitions
Carbon or carbon emissions refers to carbon equivalents (CO2-e) also referred to as greenhouse gas
emissions (GHG emissions)
A Carbon offset (or carbon credit) is generated from an activity that prevents, reduces or removes
greenhouse gas emissions from being released into the atmosphere to compensate for emissions
occurring elsewhere (Carbon Neutral, 2017).
Residual emissions refer to emissions left over once energy efficiencies are identified and
implemented, and renewable energy is utilised.
Level 0-3
DL1.1 Commitment is made to offset residual emissions up to 100% of the project carbon footprint
comprising Scope 1, 2 and 3. Fractions of levels may be achieved on a sliding scale.
Projects are rewarded from level 0 to 3 for the proportion of their residual emissions offset up to 100%
(carbon neutral).
For every percentage point offset up to 100%, fractions of levels may be achieved on a sliding scale.
Please note: the scope of the carbon footprint must be aligned with sections 2.1.2 and 2.3 of the Energy
and Carbon Guideline.
The percentage offset claimed under this credit must only be associated with the residual emissions.
Residual emissions consist of the forecast emissions over the asset lifecycle, minus energy efficiencies
(Ene-1), minus any reductions made through the use of renewables (Ene-2). For example, if an asset’s
modelling shows that it produces 10,000 tCO2-e over its lifecycle and 1,200 tCO2-e were reduced
through energy efficiencies (Ene-1), with an extra 2,300 tCO2-e reduced through renewables (Ene-2),
then the residual emissions would be 6,500 tCO2-e. To achieve level 3 the full 6,500 tCO2-e would need
to be offset, however fractions of levels may be achieved. To achieve level 0.75, a commitment to offset
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25% of the residual emissions would need to be made ((25 /100) x 3). 25% of 6,500 tCO2-e is 1,625
tCO2-e, therefore a commitment to offset 1,625 tCO2-e would be awarded level 0.75.
Offsets must be deemed eligible according to the National Carbon Offset Standard – Appendix A.
Recognising that offsetting would not be confirmed until practical completion, a commitment to carbon
offsetting must be provided. A commitment must be made to purchase offsets for the full construction
impacts and the operational impacts for the useful life of the asset. A commitment may take the form of
a trust account, pre-purchased offsets, incorporation in the management plan (or similar), forward
commitment letter or contract outlining the type of offset. The quantity to be cancelled and the method,
including the project where the offsets have originated from must be outlined. This commitment must
be against the modelled carbon footprint for construction and operations undertaken in Ene-1, and state
the percentage of total carbon emissions to be offset.
If offsets are purchased and cancelled, they must do so in accordance with section 2.5.3 of the Energy
and Carbon Guideline.
Example evidence for Level 0-3
• Letter of commitment or certificate of purchase/currency/purchase agreement/ carbon offset
purchase agreement,
• Trust account set up to set aside funds to pay for committed offsets,
• Receipts from the pre-purchase of carbon offsets,
• Management plan or similar showing commitment to carbon offsetting, and
• Energy model.
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ISv2.0 As Built
Ene-3 Carbon offsetting
Aim
To reward the offsetting of residual carbon emissions from a project’s construction, commission and
operational activities.
Criteria
Table En9 Ene-3 As Built summary criteria
Level 0 to 3 on a sliding scale
ABL1.1 Residual emissions up to 100% of the carbon foorprint comprising Scope 1, 2 and 3 are offset.
Fractions of levels may be achieved on a sliding scale.
Note: For projects that install or purchase enough renewable energy to cover their whole footprint
(including Scope 3) they will automatically achieve L3 on this credit.
The intent of this credit is to reward a commitment to the offsetting of monitored residual emissions in
accordance with the Energy and Carbon Guide.
The objective of the Energy and Carbon Guide is to provide guidance for carbon emissions scope,
collection of data, management of emissions and purchase of eligible offsets.
Definitions
A Carbon offset (or carbon credit) is generated from an activity that prevents, reduces or removes
greenhouse gas emissions from being released into the atmosphere to compensate for emissions
occurring elsewhere (Carbon Neutral, 2017)
Residual emissions refer to emissions left over once energy efficiencies are identified and
implemented, and renewable energy is utilised.
Levels 0-3
ABL1.1 Residual emissions up to 100% of its carbon footprint comprising Scope 1, 2 and 3 are offset.
Fractions of levels may be achieved on a sliding scale.
Projects are rewarded from level 0 to 3 for the proportion of their residual emissions offset up to 100%
(carbon neutral).
For every percentage point offset up to 100%, fractions of levels may be achieved on a sliding scale.
Please note: the scope of the carbon footprint must be aligned with sections 2.1.2 and 2.3 of the Energy
and Carbon Guideline.
The percentage offset claimed under this credit must only be associated with the residual emissions.
Residual emissions consist of the forecast emissions over the asset lifecycle, minus any reductions
made through the use of renewables (Ene-2). For example, if an asset’s base case shows that it
produces 10,000 tCO2-e over its lifecycle and 1,200 tCO2-e were reduced through energy efficiencies
(Ene-1), with an extra 2,300 tCO2-e reduced through renewables (Ene-2), then the residual emissions
would be 6,500 tCO2-e. To achieve level 3 the full 6,500 tCO2-e would need to be offset, however
fractions of levels may be achieved. To achieve level 0.75, a commitment to offset 25% of the residual
emissions would need to be made ((25 /100) x 3). 25% of 6,500 tCO2-e is 1,625 tCO2-e, therefore a
commitment to offset 1,625 tCO2-e would be awarded level 0.75.
Offsets must be deemed eligible according to the National Carbon Offset Standard – Appendix A.
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Proof of cancellation of offsets must be undertaken in accordance with section 2.5.3 of the Energy and
Carbon Guideline.
Example evidence for Level 0-3
• Certificate of purchase/currency/purchase agreement/ carbon offset purchase agreement,
• Memo confirming cancellation of offsets and percentage of total carbon emissions offset, and
• Energy model outlining total energy and emissions of the project.
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Con References
Carbon Neutral, 2017. Offsetting. [Online]
Available at: https://carbonneutral.com.au/carbon-offsets/
Greenhouse Gas Protocol, 2015. A Corporate Accounting and Reporting Standard, s.l.: s.n.
Office of the Chief Economist, 2016. Australian Energy Update, Canberra: Australian Government.
World Bank, 2017. CO2 emissions. [Online]
Available at: https://data.worldbank.org/indicator/EN.ATM.CO2E.PC?page=4
WWF-Australia, 2016. Helping Business- Pathways to Purchase Renewable Energy, Sydney: WWF-
Australia.
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Con GREEN INFRASTRUCTURE
Green infrastructure also known as ‘living infrastructure’ refers to the system and features of natural
landscape elements that provides “environmental, economic and social benefits such as clean air and
water, climate regulation” (CSIRO, 2017).
Examples of green infrastructure include: Water Sensitive Urban Design (WSUD) features to treat water
quality and quantity, street trees to reduce surface temperatures, green roofs and walls to reduce heat
and increase air quality. These individual components are often referred to as green infrastructure
assets. Green infrastructure is fundamentally different from grey infrastructure as “it has the unique,
inherent capacity to enhance and regenerate natural resources, rather than simply minimise the damage
to environmental systems” (AILA, 2017).
Green infrastructure provides a wide range of engineering, environmental and human services,
collectively known as ecosystem services – such services include (Millennium Ecosystem Assessment
2003):
a. provisioning (such as food, water, fibre and fuel)
b. supporting (such as soil formation and nutrient cycling)
c. regulating (such as climate, flood and disease control regulation, and water purification)
d. cultural services (such as aesthetic, spiritual, symbolic, educational and recreational).
The value of green infrastructure has been recognised through a number of publications such as:
1. Cities Alive: Rethinking green infrastructure by ARUP
2. Adapting to climate change: Green infrastructure by the Australian Institute of Landscape
Architects
3. Green infrastructure: A vital step to brilliant Australian cities by AECOM
4. Establishing a national agenda for urban green infrastructure by the CSIRO
Green infrastructure advances sustainability outcomes by encouraging multifunctional assets that
maximise land use while providing economic, social and environmental benefits. It also presents a
unique opportunity to connect the natural and the built environment; however, despite its benefits,
adoption of green infrastructure remains limited and the integration of landscape elements into grey
infrastructure assets is sometimes merely decorative. “The natural world, its biodiversity and its
constituent ecosystems, are critically important to our wellbeing and economic prosperity but are
consistently undervalued in conventional economic analyses and decision-making” (ARUP, 2014).
The objective of this category is to reward the implementation and/or incorporation of green
infrastructure. The implementation of green infrastructure, and in some cases the subsequent
replacement of grey infrastructure, are practices that can enhance the efficiency of the overall urban
ecosystem. This category is also closely related to other categories within the IS rating tool, such as
resilience, innovation, energy & carbon, natural hazards, pollution, water, ecology and cultural
consideration. By implementing green infrastructure, project planners and stakeholders, as well as asset
owners, can mutually reinforce the ability of infrastructure to drive sustainability outcomes.
There is one credits in this category:
Gre-1 Green Infrastructure
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Category linkages
The following ISv2.0 categories have linkages with the Green Infrastructure category.
Table En10 Category linkages
Credit Description Planning Design As Built Operations
Con-2 Green infrastructure can contribute to
enhancing the integration of
infrastructure into the surrounding
urban fabric through improving
connectivity to and through local
precincts as well as enhancing visual
amenity.
x x x x
Res-1 Green infrastructure elements and/or
assets can contribute to city resilience
to shocks and stressors.
x x x x
Res-2 Green infrastructure has a critical role
to play in managing the impacts of
future climate, for example to manage
flood events, reduce the impacts of
extreme heat events and more.
x x x x
Ene-1 Green infrastructure can contribute to
carbon sinks and storage as well as
reducing energy consumption by
helping to cool buildings for heating
and cooling buildings.
x x x x
Env-1 WSUD strategies and treatment
options can improve the overall quality
of waterways by minimising the reach
of stormwater and increases
impervious surfaces.
x x x
Env- 2 Green infrastructure such as
landscaped berms can help mitigate
the impacts of noise.
x x x
Env- 4 Green infrastructure can ameliorate air
pollution along transport corridors. x x x
Eco-2 Green infrastructure can contribute to
reducing or avoiding impacts on
biodiversity and can also enhance
biodiversity outcomes.
x x x X
Leg-1 Green infrastructure, when
implemented and maintained,
presents the opportunity to go beyond
business as usual for infrastructure
assets. The many benefits from green
infrastructure can leave a lasting
legacy for the benefit of the community
at large for example new or enhanced
green pedestrian and cyclist links,
recreation spaces and public realm.
x x x x
Her-1 Green infrastructure can integrate
heritage features and facilitate access
to cultural sites.
x x x x
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ISv2.0 Design
Gre-1 Green Infrastructure
Aim
To reward incorporation of green infrastructure.
Criteria
Table En11 Gre- 1 Green infrastructure summary criteria table
Level 1 Level 2 Level 3
DL1.1 A green infrastructure
plan, including targets and
associated strategies, has been
developed for the project.
AND
DL1.2 A member(s) of the
management team has
responsibility for incorporation of
green infrastructure elements
into design.
AND
DL1.3 The design and ongoing
maintenance arrangements for
the project’s green infrastructure
has been reviewed.
AND
DL1.4 The project environmental
management plan incorporates
approaches for managing green
infrastructure during construction
and operation.
The requirements for Level 1
are achieved.
AND
DL2.1 The project design
incorporates at least two green
infrastructure strategies that
contribute to awarding credits
in a minimum of one other
category.
AND
DL2.2 The green infrastructure
plan has been reviewed.
AND
DL2.3 Suitable measures for
green infrastructure
performance monitoring and
reporting have been
established.
The requirements for Level 2
are achieved.
AND
DL3.1 The project incorporates
at least four green
infrastructure strategies that
contribute to awarding credits
in a minimum of two other
categories.
Definitions
The design principles for the purposes of this credit are a set of guiding statements that will provide a
focus for the design process.
Green infrastructure refers to a network of natural landscape assets which underpin the economic,
socio-cultural and environmental functionality of our cities and towns – i.e. the green spaces and water
systems which intersperse, connect, and provide vital life support for humans and other species within
our urban environments (Australia Institute of Landscape Architect, 2012).
Green infrastructure elements include but are not limited to: rain gardens, permeable pavements,
green roofs, infiltration planters, trees and tree boxes, rainwater harvesting systems, green roofs and
walls. At a larger scale, the preservation and restoration of natural landscapes (such as forests,
floodplains and wetlands) are considered green infrastructure.
A green infrastructure plan identifies the ecosystem services to be provided by the project’s green
infrastructure, establishes targets for those ecosystem services and describes the green infrastructure
strategies to be employed to meet those targets, including the role of the various green infrastructure
elements in meeting those targets. The green infrastructure plan may be integrated with an urban and
landscape plan, however the requirements of the green infrastructure plan should be clearly met within
this broader plan.
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A green infrastructure strategy is defined as a system of green infrastructure elements which when
integrated contribute to the achievement of a defined target(s) for an ecosystem service. For example,
green roofs, landscaping and street trees may contribute to increased canopy cover and stormwater
treatment. In this case, the reduction of urban heat is the objective of the green infrastructure strategy
which should identify a target area of canopy cover. These same green infrastructure elements may
also form part of a water-sensitive urban design approach using green infrastructure to meet a targeted
area of stormwater treatment. While the green infrastructure elements may be common to both
strategies, they may collectively be considered part of two separate green infrastructure strategies by
virtue of the two ecosystem services being provided.
Grey infrastructure is defined as the conventional engineered structures and facilities, constructed
using manmade materials such as concrete and steel, which are employed to support the operation of
a society i.e. the pipes, pumps, ditches and drains engineered by people.
The management team is the group that makes day-to-day management decisions as opposed to an
oversight group such as a board or steering committee. The management team would typically consist
of the Project/Asset Management Director/Manager and their direct reports.
Management refers to the top level of management within the project or asset management
organisation.
A suitably qualified person for the purposes of this credit is a person with a landscape architecture or
environmental engineering qualification with a minimum of 10 years’ experience, or qualifications
relevant to a specific topic area (such as water when working with water qualify metrics and green
infrastructure design) and a minimum of 10 years’ experience.
A suitably qualified multidisciplinary team for the purposes of this credit should include
representatives from different disciplines, including landscape architects, city planners, urban designers,
arborists, horticulturalists and engineers.
A vision statement for the purposes of this credit is a description of the desired outcome to be
accomplished for infrastructure users and the broader community as these relate to green infrastructure
and provision of ecosystem services. The vision needs to articulate the role the infrastructure will play
in enhancing green infrastructure and its ecosystem services within the sphere of its influence be it at a
precinct, sub-regional or regional scale. The vision needs to respond to priorities established in relevant
government strategies, plans, programs and priorities which set the context for the project as well as
the physical and social environment into which the project will be integrated.
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Level 1
DL1.1 A green infrastructure plan, including targets and associated strategies, has been developed for the project.
If a green infrastructure plan was developed and verified as part of the Planning rating, then the plan
must be reviewed and updated by a suitably qualified professional.
If a green infrastructure plan was not developed as part of a Planning rating, then the following applies:
A green infrastructure plan must be prepared which sets out:
• a vision, for implementing and/or incorporating green infrastructure,
• the principles and objectives to be achieved, and
• the resources and methods needed to meet those objectives.
The green infrastructure plan must be prepared by a suitably qualified and experienced landscape
architect in collaboration with a suitably qualified multidisciplinary team with expertise in the various
ecosystem services provided by green infrastructure (for example, a civil engineer with expertise in
water-sensitive urban design). The preparation of a green infrastructure plan, while similar to that of an
urban and landscape design plan, should identify opportunities for integration of green infrastructure.
USite and context analysis
A site and context analysis is crucial to understanding the potential to include green infrastructure in the
project. It provides the underlying rationale for the vision, principles and objectives for green
infrastructure in the project.
A context analysis must involve a review of the relevant plans, strategies and programs which set the
strategic framework for the project and the network of green spaces into which the project will be
integrated. Depending on the size and scale of the asset, the context analysis should consider national,
regional, sub-regional, city-level and suburban perspectives. It should highlight the key implications of
these plans, strategies and programs as well as other related projects for the planning and design of the
project and its green infrastructure assets.
The site analysis must identify the key physical and social features that will influence the planning and
design of green infrastructure elements. It should also identify the wider network of green infrastructure.
The site analysis should involve the following tasks:
• Community appraisal or value audit,
• Relevant planning policy analysis,
• Landscape Character assessment/appraisal,
• Environmental and landscape appraisal – this should include surveys of topography, geology,
ground conditions and contamination, flooding and drainage systems, significant water bodies
and major waterways, the coastline, high-water mark, coastal-management zone (or similar),
views and vistas, heritage and places of cultural or social significance (as undertaken in Her-1),
climate and micro-climate,
• Access and movement analysis,
• Engineering feasibility,
• Examination of ecological values and biodiversity (as undertaken in the Eco-1), and
• Identification of existing green infrastructure and any deficiencies in existing green
infrastructure.
Following the site and general context analysis, green infrastructure opportunities must be identified.
These opportunities must identify demands and/or needs that green infrastructure can address.
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UVision, principles and objectives
Following the site and context analysis, the overall vision for the asset must be agreed upon. The vision
should be related to the wider system or network vision while articulating a clear aspiration specifically
as this relates to the implementation and/or incorporation of green infrastructure.
The vision must be supported by a set of green infrastructure principles which will guide and provide a
focus for the design process. Design objectives must be developed to support the design vision and
principles and demonstrate how the achievement of the objectives will lead to the overall fulfilment of
the design vision and principles.
UGreen infrastructure targets
Green infrastructure targets must be set for the project. Green infrastructure targets are targets derived
from the site and general context analysis, the overall project vision and objectives, and design vision
and objectives. Targets can also be derived from community demand and/or need for elements such as
open space and trees. Targets should address the targets of local authorities and must not be set at a
level below those of the relevant local authority. For example, if a local authority has a minimum
threshold of offsetting strategy for planting new street trees, the target set in the green infrastructure
plan must not be below this threshold unless justification can be provided as to why.
Importantly, green infrastructure targets must address the ecosystem services to be provided and must
specify a measurable outcome, for example the proportion of water to be detained on-site via swale
drains and naturalised detention basins. Ecosystem services to be provided by green infrastructure
may address one or more of the ecosystem services associated with the following related credits:
Table En12 Related ISv2.0 categories
Credit Delivery Area
Con-2 Context Green infrastructure can contribute to enhancing the integration of
infrastructure into the surrounding urban fabric through improving
connectivity to and through local precincts as well as enhancing visual
amenity.
Res-1 Resilience Plan Green infrastructure elements and/or assets can contribute to city
resilience to shocks and stressors.
Res-2 Climate and Natural
Hazard Risks
Green infrastructure has a critical role to play in managing the impacts
of future climate, for example to manage flood events, reduce the
impacts of extreme heat events and more.
Ene-1 Energy and Carbon Green infrastructure can contribute to carbon sinks and storage as well
as reducing energy consumption by helping to cool buildings for heating
and cooling buildings.
Env-1 Receiving Water Quality WSUD strategies and treatment options can improve the overall quality
of waterways by minimising the reach of stormwater and increases
impervious surfaces.
Env-2 Noise Green infrastructure such as landscaped berms can help mitigate the
impacts of noise.
Env-4 Air quality Green infrastructure can ameliorate air pollution along transport
corridors.
Eco-2 Identifying and Managing
Impacts
Green infrastructure can contribute to reducing or avoiding impacts on
biodiversity and can also enhance biodiversity outcomes.
Leg-1 Leaving a Lasting Legacy Green infrastructure, when implemented and maintained, presents the
opportunity to go beyond business as usual for infrastructure assets.
The many benefits from green infrastructure can leave a lasting legacy
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Credit Delivery Area
for the benefit of the community at large for example new or enhanced
green pedestrian and cyclist links, recreation spaces and public realm.
Her-1 Heritage Green infrastructure can integrate heritage features and facilitate
access to cultural sites.
Examples of ecosystem services and potential corresponding green infrastructure elements are
summarised in the diagram below.
Figure En1 Examples of ecosystem services and potential corresponding green infrastructure elements
The project green infrastructure plan must include green infrastructure targets addressing:
• Biodiversity – green infrastructure elements needs to enhance the existing ecological values
and biodiversity within the surrounding area and/or broader landscape This may include
thermal heat mitigation (AKA the urban heat island effect) and may also include introducing
new ecological values into the project’s surrounding area and/or broader landscape.
• Community connectivity – green infrastructure elements needs to be integrated with existing
and/or proposed green infrastructure elements in the surrounding area and the wider green
infrastructure network. For example, the green infrastructure plan may adopt a tree and/or
planting palette similar to the surrounding green grid network and include links to that green
grid network.
• Visual impact – green infrastructure elements needs to reduce the visual impact of the
project and enhance the landscape and/or urban character of the surrounding area and/or
broader landscape.
UGreen infrastructure strategies
A green infrastructure strategy is a system of green infrastructure elements which when integrated
contribute to the achievement of the target for a given ecosystem service. For example, green roofs,
landscaping and street trees may contribute to a net decrease in average summer temperatures across
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the infrastructure asset. In this case, the reduction of urban heat is the objective of the green
infrastructure strategy which should identify a target for reducing the severity of thermal hotspots (as a
temperature reduction may be difficult given the number of factors contributing to urban heat). These
same green infrastructure elements may also form part of a water-sensitive urban design approach
using green infrastructure to meet a project water-quality target. While the green infrastructure elements
may be common to both strategies, they may collectively be considered part of two separate green
infrastructure strategies by virtue of the two ecosystem services being provided.
The project green infrastructure plan must include a minimum of three green infrastructure strategies
addressing each of the visual impact, biodiversity and community connectivity targets for the project
respectively. Each green infrastructure strategy must identify the green infrastructure elements that
constitute the green infrastructure strategy and define the role of each, either individually or collectively,
in meeting the relevant ecosystem service target.
DL1.2 A member(s) of the management team has responsibility for incorporation of green infrastructure elements into design.
A member of the management team must have specific accountabilities in relation to decision-making
and management of green infrastructure and its incorporation into design. This responsibility must be
specified in a management plan KPIs, job description or alike.
DL1.3 The design and ongoing maintenance arrangements for the project’s green infrastructure has been reviewed.
A review of the green infrastructure plan/s must be undertaken by the operator, or a professional with
at least 10 years of landscape maintenance experience to confirm the design and ongoing maintenance
arrangements for the project’s green infrastructure. The reviewer must provide an expert opinion
outlining that the green infrastructure plan/design can be reasonably maintained to a standard which will
enable it to meet the required ecosystem services performance requirements over the life of the
infrastructure asset.
DL1.4 The project environmental management plan incorporates approaches for managing green infrastructure during construction and operation.
Approaches for the management of green infrastructure during construction and operation must be
incorporated into the project environmental management plan(s) or similar.
Example evidence for Level 1
• Green infrastructure plan, including targets and strategies (reviewed and updated, if
relevant) • Urban or landscape character assessment • Visual impact assessment • Statement addressing the integration of the project with existing and/or proposed green
infrastructure elements in the surrounding area • Statement addressing the enhancement of ecological values and biodiversity • Position description for the designated member(s) of the senior-management team
responsible for incorporation of green infrastructure elements into design • Expert opinion outlining the maintainability of the green infrastructure plan/design
undertaken by an experienced landscaper or asset manager • Report documenting results of consultation and/or engagement with the operator • Environmental management plan.
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Level 2
DL2.1 The project design incorporates at least two green infrastructure strategies that contribute to awarding credits in a minimum of one other category.
The green infrastructure plan must incorporate a minimum of two green infrastructure strategies that
provide ecosystem services that contribute to awarding credits in a minimum of one other IS credit. The
final design drawings (or drawing issued for construction) must be provided as evidence outlining how
the green infrastructure strategies have been incorporated. The relevant green infrastructure strategy
must achieve a relevant metric as developed by a suitable qualified professional. Justification must be
provided for the metric/s chose. Example credits and metrics are provided in the table below.
Table En13 Example green infrastructure metrics
Category Related Credit Metric Target
Resilience Res-2 Climate
and
Natural
Hazard
Risk
Percentage of treatment options under
Res-2 which were grey infrastructure
and have been replaced with green
infrastructure (in whole or in part)
15%
Energy
and
carbon
Ene-1 Energy
and
Carbon
Reduction
Percent reduction in energy
consumption for heating and cooling
achieved through integration of green
infrastructure elements such as green
roofs.
Percentage shade from tree canopy
25%
30%
Environm
ental
Impacts
Env-2 Noise Level of noise impact mitigation (in dB)
achieved through integration of green
infrastructure elements
25%
Env-4 Air Quality Level of air quality improvement
achieved (in parts per million) through
integration of green infrastructure
elements
10% in total or (15% for
ozone, 14% for sulphur
dioxide, 13% for particulate
matter, 8% for nitrogen
dioxide, and 0.05% for
carbon monoxide)
Env-5 Light
Pollution
Level of light pollution mitigation
achieved (in lumens) through
integration of green infrastructure
elements
10%
Legacy Leg-1 Leaving a
Lasting
Legacy
Percentage increase in community
accessibility (in walkability) achieved
through integration of green
infrastructure elements
15% (improve walkability
catchment– within 400m
walking and 800m cycling
proximity distance to green
infrastructure elements)
Percentage of increase in physical
activity (in physically inactive or not
sufficiently active people becoming
sufficiently physically active) achieved
through integration of green
infrastructure elements
5%
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Category Related Credits Metric Target
Water Env-1 Receiving
Water
Quality
Percentage of water (in litres) treated
via green infrastructure elements
Percentage reduction in stormwater
flow rate
Total dissolved solids: 80%
Total phosphorous: 60%
Total nitrogen: 45%
50%
DL2.2 The green infrastructure plan has been reviewed.
The green infrastructure plan must be reviewed by a suitably qualified person that is external to the
project team but can be within the same organisation or project. For the purposes of this credit, a suitably
qualified professional can be a certified practitioner of landscape architecture with at least 10 years of
experience or a professional with a minimum of 5 years’ experience in the specific ecosystem services
to be provided through implementation of the strategies within the green infrastructure plan. For
example, a strategy pertaining to receiving water quality should be reviewed by a professional, such as
an engineer or scientist, with experience in water-sensitive design and water-quality modelling.
DL2.3 Suitable measures for green infrastructure performance monitoring and reporting have been established.
Measures must be identified to ensure that green infrastructure will be effectively established and can
be readily maintained throughout construction and operations. These measures must be documented
in the green infrastructure plan along with arrangements for monitoring the successful maintenance of
the green infrastructure and the ongoing provision of the ecosystem services the green infrastructure is
designed to deliver. The measures must establish the party responsible and the frequency for
monitoring, reporting and review during the construction and operations phases as well as the party
responsible for taking action where monitoring highlights that the vision, objectives and/or targets set
out in the green infrastructure plan are not being met.
Performance monitoring metrics must be derived from the green infrastructure targets and set out in
the green infrastructure plan. Each target must have at least one corresponding measure to be
monitored over the lifespan of the project. For example, a target pertaining to tree and/or planting
diversity can be monitored by the number of new trees and/or planting introduced and maintained over
the lifespan of the project. These measures should reference any feedback or points for improvement
from the external review.
If a green infrastructure plan was developed in the planning phase, metrics and targets should be
consistent.
Example evidence for Level 2
• Report documenting the replacement of grey infrastructure systems with at least two green
infrastructure strategies each,
• Application and awarding of two credits for each strategy,
• Results of external review, and
• Green infrastructure performance monitoring and reporting framework.
Level 3
DL3.1 The project incorporates at least four green infrastructure strategies that contribute to awarding credits in a minimum of two other categories.
The green infrastructure plan must be extended to incorporate a minimum of four green infrastructure
strategies that provide ecosystem services that contribute to awarding credits in a minimum of two other
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credits. The relevant green infrastructure strategy must achieve a relevant metric as developed by a
suitable qualified professional. Example metric that can be used are provided in table En12. Justification
must be provided for the metric/s chosen.
Example evidence for Level 3
• Report documenting the four green infrastructure strategies that contribute to the awarding of
credits in a minimum of two other categories respectively, and
• Design drawings (final, IFC or 90% complete).
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Gre-1 As Built
Aim
To reward incorporation of green infrastructure.
Criteria
Table En14 Gre- 1 Green infrastructure summary criteria table
Level 1
ABL1.1 The green infrastructure elements have been constructed according to the green infrastructure plan.
AND
ABL1.2 The project environmental management plan incorporates provision for successful establishment and
ongoing management of green infrastructure during construction and operation.
AND
ABL1.3 Green infrastructure has been subjected to testing to confirm its performance and an appropriate
monitoring and reporting framework has been established.
Definitions
Green infrastructure refers to a network of natural landscape assets which underpin the economic,
socio-cultural and environmental functionality of our cities and towns – i.e. the green spaces and water
systems which intersperse, connect, and provide vital life support for humans and other species within
our urban environments (Australia Institute of Landscape Architect, 2012).
Green infrastructure elements include but are not limited to: rain gardens, permeable pavements,
green roofs, infiltration planters, trees and tree boxes, rainwater harvesting systems. At a larger scale,
the preservation and restoration of natural landscapes (such as forests, floodplains and wetlands) are
considered green infrastructure.
A green infrastructure plan identifies the ecosystem services to be provided by the project’s green
infrastructure, establishes targets for those ecosystem services and describes the green infrastructure
strategies to be employed to meet those targets, including the role of the various green infrastructure
elements in meeting those targets. The green infrastructure plan may be integrated with an urban and
landscape plan; however the requirements of the green infrastructure plan should be clearly met within
this broader plan.
A green infrastructure strategy is defined as a system of green infrastructure elements which when
integrated contribute to the achievement of a defined target(s) for an ecosystem service. For example,
green roofs, landscaping and street trees may contribute to a net decrease in average summer
temperatures across the infrastructure asset. In this case, the reduction of urban heat is the objective of
the green infrastructure strategy which should identify a target temperature reduction. These same
green infrastructure elements may also form part of a water-sensitive urban design approach using
green infrastructure to meet the project’s water quality target. While the green infrastructure elements
may be common to both strategies, they may collectively be considered part of two separate green
infrastructure strategies by virtue of the two ecosystem services being provided.
Level 1
ABL1.1 The green infrastructure elements have been constructed according to the green infrastructure plan.
The green infrastructure plan must be reflected in the infrastructure asset as built drawings. As Built
drawings must be prepared and evaluated against the green infrastructure plan to confirm this
consistency.
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Where circumstances have required deviation from the original green infrastructure plan, a clear
justification must be provided. Design changes must not result in changes to the targets as set out in
the green infrastructure plan or result in changes which would mean that any credits awarded during the
design phase would no longer be awarded. This may require new green infrastructure initiatives to be
implemented during construction to ensure that the overall targets and/or credits remain constant or
improve.
ABL1.2 The project environmental management plan incorporates provision for successful establishment and ongoing management of green infrastructure during construction and operation.
Measures for the maintenance and management of green infrastructure during construction and
operation must be incorporated into the project environmental management plan(s) or similar. Green
infrastructure must be managed and maintained in accordance with the green infrastructure plan for the
As Built phase. Monitoring and evaluation must be undertaken to ensure that the targets set out in the
green infrastructure plan are met during construction.
ABL1.3 Green infrastructure has been subjected to testing to confirm its performance and an appropriate monitoring and reporting framework has been established.
The green infrastructure elements must be tested to confirm their performance in collectively meeting
the targets for the ecosystem services set out in the respective green infrastructure strategy(s).
Measures must be identified and implemented to ensure that green infrastructure is effectively
established and can be readily maintained during construction and operations. These measures must
be documented in the green infrastructure plan along with arrangements for monitoring successful
maintenance of plantings and other green infrastructure elements. This must include the party
responsible for monitoring and review during the construction and operations phases as well as the
party responsible for taking action where monitoring highlights that the targets and strategies set out in
the green infrastructure plan are not being met.
The framework for monitoring and evaluation should include the following:
1. Purpose of the monitoring and evaluation process
2. Objectives for monitoring performance
3. Evaluation indicators
4. Implementation process for the performance monitoring framework
5. Analysis and interpretations
6. Report and recommendations
The monitoring and reporting framework should be documented in the project environmental
management plan or similar.
Example evidence for Level 1
• Assessment of the implementation of green infrastructure elements according to the green
infrastructure plan,
• Project environmental management plan,
• Report documenting green infrastructure performance testing, and
• Monitoring and reporting framework.
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References
AECOM, 2017. Green Infrastructure: A vital step to brilliant cities.
Arup, 2014. Cities Alive: Rethinking green infrastructure.
Auckland Council, 21015. Water sensitive design for stormwater.
Australian Institute of Landscape Architects, 2017. Adapting to climate change – Green infrastructure
– Green infrastructure planning increasing connectivity, multifunctionality, and landscape performance in the built environment.
CABE, 2010. Managing green spaces: Seven ingredients for success.
CABE Space, 2004. Green space strategies: A good practice guide.
Center for Neighborhood Technology, 2010. The Value of Green Infrastructure: A guide to recognizing its economic, environmental and social benefits.
Commonwealth Scientific and Industrial Research Organisation, 2017. Establishing a national agenda for urban green infrastructure.
Commission for Architecture and the Built Environment, 2004. Green space strategies: a good practice guide.
City of New York, 2010. Active Design Guidelines: Promoting physical activity and health in design.
City of New York, 2013. Active Design: Shaping the sidewalk experience.
City of San Francisco, 2015. San Francisco Parklet Manual.
Cooperative Research Centre Australia, 2012. Liveability and the Water Sensitive City: Science-Policy Partnership for Water Sensitive Cities.
Cooperative Research Centre for Catchment Hydrology, 2001. Water Sensitive Urban Design in the Australian Context.
Creating Places for People, 2011. Australian Urban Design Protocol.
Department of Infrastructure, Planning and Natural Resources, 2004. Guideline for the Preparation of Environmental Management Plans.
Department of Infrastructure and Transport, 2011. Australian Urban Design Protocol – Creating Places for People – an urban design protocol for Australian cities.
Design Council, 2013. Design review: Principles and practice.
Government Architects NSW, 2016. Better Placed – A design led approach: developing an Architecture and Design Policy for New South Wales.
Homes and Communities Agency, 2000. Urban Design Compendium.
Infrastructure Australia, 2011. Our Cities Our Future – A National Urban Policy for a productive, sustainable and liveable future.
Infrastructure Australia, 2016. Australian Infrastructure Plan: Priorities and reforms for our nation’s future.
Infrastructure Sustainability Council of Australia, 2015. Infrastructure Sustainability Rating Tool Design Review Guide.
Infrastructure Sustainability Council of Australia, 2016. Infrastructure Sustainability Planning Guidelines.
Loci Environment & Place, 2017. Metro Tunnel Living Infrastructure Plan.
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Millennium Ecosystem Assessment, 2003. Ecosystems and human well-being: A framework for assessment. Washington, D.C.: Island Press.
Millennium Ecosystem Assessment, 2005. Ecosystems and Human Well-being: Synthesis. Washington, D.C.: Island Press.
NSW Office of the Environment & Heritage. Technical Guidelines for Urban Green Cover in NSW.
Portland Development Commission, 2011. Portland Main Street Design Handbook: A guide on a neighborhood commercial district revitalization.
Roads and Maritime Services, 2015. Guideline for batter surface stabilisation using vegetation.
Roads and Maritime Services, 2008. Landscape guideline: Landscape design and maintenance guidelines to improve the quality, saftey and cost effectiveness of road corridor planting and seeding.
Roads and Maritime Services, 2008. R178 Vegetation Edition 5/Revision 4.
Roads and Maritime Services, 2009. R179 Landscape planting Edition 1/Revision 1.
Roads and Maritime Services, 2017. Water sensitive urban design guideline: Applying water sensitive urban design principles to NSW transport projects.
Roads and Maritime Services. D&C G36 Environmental protection.
VIC Department of Environment and Primary Industries, 2014. Growing Green Guide: A guide to green roofs, walls and facades in Melbourne and Victoria, Australia.
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Population growth and resource consumption have caused pollution over a long period of time resulting
in the degradation of our environment and loss of amenity. To address this, governments have
increasingly sought to reduce and limit polluting activities.
There are several types of pollution from infrastructure that can cause harmful impacts to the
environment and communities, for example:
• Pollution of waterways and oceans harms ecosystems by disrupting their natural balance. This
can lead to loss of biodiversity and of ecosystem services such as water supply. It is projected
that nutrient pollution from urban wastewater (and agriculture) will worsen in most regions of the
world, intensifying eutrophication and damaging aquatic biodiversity (OECD, 2012),
• Noise and vibration can intrude on community amenity and in severe cases contribute to
psychological effects or hearing damage. Vibration can also impact on buildings, including
heritage buildings, and on sensitive industries,
• Air pollution causes respiratory effects and in extreme events illness and death, particularly in
urban areas (Commonwealth of Australia, 2016). The OECD (2012) predict that air pollution will
become the world’s top environmental cause of premature mortality by 2050, and
• Light pollution can disturb neighbours and disrupt the habits of migratory species, nocturnal
animals and insects.
More needs to be done to reduce or eliminate these impacts and encourage restoration whereby past
impacts are reversed.
Australian and New Zealand governments have laws and standards that seek to limit pollution. In
Australia, there is some coordination of these efforts at the federal level through COAG. This
coordination has resulted in National Environmental Protection Measures (NEPMs) covering various
pollution issues (NEPC, 2018). The NEPMs have been implemented through state government
legislation. State governments set limits for activities and pollution levels through licences and other
means and, with local government, police these limits.
Despite these laws, a range of pressures continue to drive the need for further action on pollution. These
pressures include population growth, changing land uses and urban encroachment. At the same time,
the understanding of pollution impacts is improving and public expectations are increasing.
The infrastructure industry, particularly the transport and construction sectors, is a significant source of
pollution. Pollution and discharges from infrastructure may be potentially significant, especially in
sensitive locations.
Discharges to water may include:
• Run off from the site after storm events,
• Run off from dust suppression,
• Leaking vehicles, and
• Overflow from vehicle washing stations.
Discharges to air may include:
• Dust from clearing, crushing, traffic and general construction site operations,
• Combustion emissions from plant, equipment and vehicles (note that greenhouse gas emissions
are addressed in the Energy and Carbon category),
• Emissions from specific site processes, including abrasive blasting and painting,
• Odours from site operations or facilities, including temporary wastewater treatment plants, and
• Discharges into water bodies may include discharges to inland or coastal waters, or to
groundwater, from:
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- spills from diesel, chemical and waste storage facilities, or from plant and vehicles,
- spills or releases from sewage or temporary effluent treatment plants, vehicle washes and
general cleaning,
- releases of soil from erosion during storms and from construction activity,
- residue in runoff from hard surfaces such as roads, and
- discharges from wastewater treatment plants.
Noise and vibration may be generated by:
• vehicle movements including reversing alarms,
• rock-breaking and piling,
• use of explosives for blasting,
• operational public-address (PA) systems announcements,
• radios, broadcast systems and worker chatter and, and
• tunnelling machinery.
Light pollution may be caused by:
• temporary construction lighting for night work,
• road, station, pedestrian or car park lighting and, and
• building and security lighting.
Infrastructure designers, constructors and operators have compliance programs which aim to achieve
compliance with laws and standards covering environmental issues and impacts.
Various factors have been driving efforts to improve environmental management in infrastructure
projects, including:
• Regulatory demands - management plans for addressing potential impacts are a condition of
approval for major projects, or projects in sensitive locations,
• Risks of fines and harm to reputation from improper management where discharges impact on
the external environment, and
• Costs - high costs of clean up and disruption to activities.
Various guidelines have been produced to encourage best practice in infrastructure environmental
management. These include the Civil Contractors Federation Environmental Guidelines for Construction
(Civil Contractors Federation, 2010). There are also extensive Australian and international general and
issue-specific guidelines produced by regulatory, industry and other bodies on best environmental
practice which may be relevant to infrastructure. The approach to compliance and operating in
accordance within legal limits is generally rigorous, however, there has been some challenges in going
beyond compliance.
The approach to this category has purposefully considered that projects/assets/networks applying this
rating will vary in many ways, including context, geography, and legal compliance/licencing
requirements. Therefore, the category and credits each aim to provide a consistent method which should
suit such different scenarios and lead to improved management of all discharges towards best practice.
This category assesses the level and effectiveness of management practices for preventing and
mitigating discharges to air, water and land including receiving water quality, noise, vibration, air quality
and light pollution over the life cycle of a given piece of infrastructure. It also seeks to encourage the
restoration and enhancement of natural capital.
There are five credits in this category:
Env-1 Receiving Water Quality
Env-2 Noise
Env-3 Vibration
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Env-4 Air Quality
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Category Linkages
The following ISv2.0 categories link to the Environmental Impacts category.
Table En15 Category linkages
Credit Description Planning Design As Built Operations
Lea-2 The risks and opportunities
identified in this category should
feed into the project risk and
opportunity assessment in Lea-2.
x x x
Sta-1 Stakeholders affected by the
environmental impacts may need
to be identified and engaged.
x x x
Sta-2 Stakeholders affected by the
environmental impacts may need
to be identified and engaged.
x x x
Eco-1 Enhancements may result in
ecological enhancements.
x x x
Eco-2 Ecological monitoring may be
undertaken in conjunction with
monitoring required in the
Environmental Impacts credits.
x x x x
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Env-1 Receiving Water Quality
Aim
To reward the management of impacts on local receiving water quality.
Criteria
Table En16 Env-1 Design summary criteria table
Level 1 Level 2 Level 3
DL1.1 Baseline studies of existing
receiving water environment have
been carried out for the project.
AND
DL1.2 Modelling and/or predictions
for receiving water quality impacts
have been developed for
construction and operation phases
of the project.
AND
DL1.3 Water discharge and
receiving water quality goals are
identified for the project.
AND
DL1.4 Measures to minimise
adverse impacts and to meet the
goals developed in DL1.2 during
construction and operation have
been identified and implemented.
AND
DL1.5 Monitoring requirements of
water discharges and receiving
water quality is included in relevant
management plans.
The requirements for Level 1 are
achieved.
AND
DL2.1 Modelling and/or predictions
of water discharges and receiving
waters demonstrates no adverse
impact on receiving water
environmental values.
AND
DL2.2 The infrastructure does not
increase peak stormwater flows for
rainfall events of up to a 1.5 year
ARI event discharge.
The requirements for Level 2 are
achieved.
AND
DL3.1 Opportunities to improve
receiving water environmental
values have been identified and
implemented.
AND
DL3.2 Modelling and/or predictions
demonstrates an improvement in
receiving water environmental
values.
Water quality in Australia and New Zealand is directed by the National Water Quality Management
Strategy (NWQMS) (Department of the Environment and Energy, 2015).The NWQMS objective is ‘to
achieve sustainable use of the nation's water resources by protecting and enhancing their quality while
maintaining economic and social development’.
Note that in the title of this credit, receiving water refers to the impacts from water discharges from a
project or asset onto downstream receiving water bodies. Downstream receiving water bodies include
groundwater below or down gradient to the project/asset site and potentially impacted by discharges or
other activities. The ANZECC (2000) Guidelines (which form part of the NWQMS) define environmental
values as: ‘particular values or uses of the environment that are important for a healthy ecosystem or
for public benefit, welfare, safety or health and that require protection from the effects of pollution, waste
discharges and deposits. Several environmental values may be designated for a specific waterbody.’
Environmental values may include:
• aquatic ecosystems,
• recreational water quality and aesthetics,
• raw water for drinking water supplies, and
• agricultural and industrial water use.
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Definitions
Exceedances are measured water discharges and/or receiving water quality levels outside the set goals
causing a negative impact. Recurring exceedances are defined as more than two of a similar type
within a 12-month period. Major exceedances are defined as exceeding the water discharges and/or
receiving water quality goals by more than 50%.
Feasible - A work practice or abatement measure is feasible if it is capable of being put into practice or
of being engineered and is practical to build given project constraints such as safety, cost and
maintenance requirements.
'Hot spots' are defined as receiving water locations with pollutant levels elevated above background
and/or particular environmental sensitivity levels.
Operating licences and compliance criteria are limits set by regulatory authorities, such as water
quality and discharge limits for a water treatment facility. This is compliance criteria.
Suitably qualified professional is a professional with at least five years’ experience in environmental
management and/or Environmental Impact Assessments, or equivalent.
Water discharge and receiving water quality goals are beyond compliance limits that cannot be
exceeded or levels that the project aims to keep within. They are sometimes referred to as limits,
objectives, targets, criteria or standards. Goals need to be established to demonstrate no net impact;
no major exceedances as well as enhancement. Receiving water quality goals are levels at sensitive
receiver locations (including surface and groundwater) while water discharge goals are levels at the
discharge point from the infrastructure site (e.g. stormwater drain or directly into a water course).
Level 1
53TDL1.1 Baseline studies of existing receiving water environment have been carried out for the project.
If baseline studies have been undertaken and verified as part of a Planning rating, then the requirements
of this criterion have been met unless the scope and/or footprint of the project has changed. If the scope
and/or footprint has changed, then the baseline studies undertaken as part of a Planning rating must
be reviewed and updated where necessary by a suitably qualified professional.
If baseline studies have not been undertaken as part of a Planning rating, then the following applies:
Baseline studies must be undertaken by a suitably qualified professional to identify the pre-exiting water
discharges and receiving water quality condition and environmental values prior to any potential project
impacts (for example, prior to demolition works or breaking ground in construction).
Baseline studies may come from an environmental impact assessment or similar process. These studies
must consider seasonal and rainfall effects, representative sampling and links to activities in the
catchment likely to affect the baseline.
Measurements of baseline conditions are key methods for understanding change in impacts over time.
In addition, such measurements may be relied upon to manage and respond to risk, demonstrate due
diligence and offer social response, as well as providing valuable data for comparing future
enhancements.
Baseline measurements are required to show the effectiveness of management and mitigation
measures during the whole of life of the asset. Therefore, the baseline assessment must identify the
relevant environmental parameters and the minimum time and location monitoring requirements to
suitably demonstrate change in environmental impacts throughout the duration of the construction and
operational phases.
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The following must be included in the assessment:
• Peak and average measurements of monitoring parameters,
• Seasonal and/or time of day variations (whichever is most appropriate for accurate baselines to
be established),
• Specific local variations, representative sampling and links to activities likely to affect the
baseline (such as urban stormwater contributing to increases in impact), and
• The measurement criteria/indicators/factors used in the assessments and associated
justification of how these link to goals.
Including background concentrations of pollutants in the assessment enables the total impact to be
assessed.
The following are typical Surface Water Monitoring Parameters that should be included in baseline
measurements:
• pH,
• Temperature,
• Electrical conductivity (EC),
• Dissolved oxygen (DO), and
• Turbidity.
And depending on the risk assessment may include:
• Total Suspended Solids,
• Redox potential,
• Oil and Grease,
• Total Petroleum Hydrocarbons,
• Total Phosphorous and Total Nitrogen, and
• Heavy Metals (Selenium, Silver, Zinc, Aluminium, Arsenic, Cadmium, Chromium, Copper, Iron,
Lead, Manganese, Mercury, Nickel).
The following are typical Groundwater Monitoring Parameters that should be included in baseline
measurements:
• pH,
• Temperature,
• Electrical conductivity (EC),
• Total Petroleum Hydrocarbons,
• Total Phosphorous and Total Nitrogen,
• Dissolved oxygen (DO),
• Major Cations (Sodium, Potassium, Calcium and Magnesium),
• Major Anions (Chloride, Sulfate, Bicarbonate) Ammonia, Calcium, Magnesium),
• Heavy Metals (Selenium, Silver, Zinc, Aluminium, Arsenic, Cadmium, Chromium, Copper, Iron,
Lead, Manganese, Mercury, Nickel),
• Groundwater levels, and
• Recharge rates.
If groundwater is being assessed as a potential water option in Wat-2, the following may need to be
assessed in addition to the baselining information:
• Groundwater quality,
• Aquifer yield,
• Impacts on other groundwater uses and users (particularly those downgradient of the extraction
point),
• Depth of groundwater extraction,
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provide these volumes for the period,
• Longer-term impacts on the health of the aquifer such as drawdown and recharge,
• Interaction with surface water bodies,
• Ecological impacts including groundwater-dependent ecosystems and ecosystems developed
within groundwater (e.g. the presence of stygofauna, Hose GC. et al 2015), and
• Regulatory management of groundwater aquifers including aquifer interference.
53TDL1.2 53TModelling and/or predictions53T for receiving water quality impacts have been developed for construction and operation phases of the project.
Modelling means reasonable estimates, calculations or predictions. An excel spreadsheet may be
sufficient for capturing historical information from similar asset performance or similar projects and
inputting estimates across the forecast useful life of the asset. For others (for example, complex
networks), computer modelling software may be more appropriate and/or already be used for making
predictions. For example, the Model for Urban Stormwater Improvement Conceptualisation (MUSIC
modelling) for water.
Any water discharge and receiving water quality impacts identified by the models or predictions must
be defined for the construction and operation phases of the project, and consider a comparison against
the baseline data. Modelling and/or predictions must be developed by a suitably qualified professional
and incorporate all work activities proposed to be used through the construction and operation of the
project that could result in water discharge and receiving water quality impacts.
Predictions must factor in any sensitive receivers and the impact that changes in water discharges and
receiving water quality may have on them. Impacts can vary greatly depending on the distance to each
sensitive receiver, as well as any intervening ground and water environments. These factors should be
considered when identifying sensitive receivers, as locations other than those closest to the site may
also be affected. Examples of sensitive receivers include:
• Residences,
• Schools and childcare centres,
• Passive recreation areas such as outdoor grounds used for teaching,
• Active recreation areas such as parks, sports grounds, swimming pools and golf courses
• Areas used for agriculture and aquaculture,
• Fauna and flora habitats, waterways, migrating animals and insects (including surface and
groundwater habitats) (e.g. the presence of stygofauna),
• Other land uses that may at times be sensitive include:
o Commercial premises, such as research facilities, entertainment spaces, temporary
accommodation (such as caravan parks and camping grounds).
Predictions must be incorporated and influence water discharge and receiving water quality goals
established in DL1.3. Additionally, predictions should consider the impact of accumulated impacts (i.e.
multiple impacts affecting the same sensitive receiver).
53TDL1.3 Water discharge and receiving water quality goals are identified for the project.
If water discharge and receiving water quality goals have been established and verified as part of a
Planning rating, then those goals must be incorporated into the project’s management plan or similar.
If the scope and/or footprint of the project has changed, then the goals established as part of a Planning
rating must be reviewed and updated where necessary by a suitably qualified professional.
If water discharge and receiving water quality goals have not been established as part of a Planning
rating the following applies:
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The process for water quality management uses the concept of environmental values to set local water
quality targets. These targets are usually established by government and regulatory bodies, either
directly or in partnership with the community.
ANZECC (2000) outlines that after all available information has been collated for a defined water body
the following should be considered for receiving waters at a local level:
• Identify the environmental values that are to be protected in a particular water body and the spatial
designation of the environmental values (i.e. decide what values will apply where), and
• Identify management goals and then select the relevant water quality guidelines for measuring
performance. Based on the guidelines, set water quality parameters that will maintain the
environmental values.
In many cases of infrastructure development or operation, water quality objectives will have already
been established by regulators and may be communicated through approval conditions and/or licenses.
Water discharge goals may be expressed as load reduction targets, where this is the case, an alternative
method, as proposed in DL2.1, may be adopted.
Water discharge and receiving water quality goals must be established for the project considering the
baseline data established in DL1.1. The goals must be SMART (specific, measurable, achievable,
relevant and time-bound) and must align with a no net impact outcome. The evidence for this criterion
must include:
• Any assumptions made, with relevant calculations,
• The methodology used to develop the goals,
• Background information demonstrating how the goals align with the intended outcome/s, and
• How the baseline assessment has been incorporated.
Goals established by regulators may be used if they meet the requirements of this criterion.
DL1.4 Measures to minimise adverse impacts and to meet the goals developed in DL1.2 during construction and operation have been identified and implemented.
Measures to minimise adverse impacts to meet the goals developed in DL1.2 must be identified and
implemented into the design and construction methodology. During the design phase, this means
measures implemented into the design to mitigate impacts in operation and for construction, controls
required to mitigate impacts in the construction phase.
Measures may come from an environmental impact assessment or similar process. Baseline studies
and predictions will inform the management process and measures. Measures should be documented
in management plans such as Construction and Operational Environmental Management Plans, specific
Water Management Plans or similar.
Implementation of measures could be demonstrated by design reports, as-built drawings, environmental
management plans and asset management plans as appropriate. The measures implemented/adopted
to meet the goals identified in DL1.2 must be detailed for construction and operation.
Discharges into water bodies may include discharges to inland or coastal waters, or to groundwater,
from:
• Spills from diesel, chemical and waste storage facilities, or from plant and vehicles (including
the maintenance thereof),
• Spills or releases from sewage or effluent treatment plants, vehicle washes and general
cleaning,
• Releases of soil from erosion during storms and from construction activity (e.g. sediment),
• Residue in runoff from hard surfaces such as roads,
• Discharges from wastewater treatment plants, and
• Discharges of sewerage systems, or other substances, from third-party hits (rupturing) to buried
network assets.
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The Civil Contractors Federation Environmental Guidelines for Civil Construction (Civil Contractors
Federation, 2010) offers a useful industry guide for managing environmental aspects including
discharges and pollution. Some examples of cited mitigation and management measures include those
stated below. Some may be appropriate for operation and maintenance activities being explored for
asset/network:
• Wastewater treatment - preventing pollution from wastewater (from toilets, vehicle washing,
concrete plant and other processes):
o Wastewater treatment plants
o Settlement ponds, etc.
• Protection of land and waterways - drainage control for site:
o Catch drains, earth banks (or cut off drains)
o Energy dissipaters at discharge points
• Sediment and flow control, waterways and floodplains protection:
o Stream diversion
o Use of measures recommended by CCF for horizontal directional drilling near waterways
• Preventing pollution from chemicals or waste:
o Appropriate operations, storage and handling of fuels, chemicals and hazardous waste e.g.
away from sensitive areas
o The use of bunding, spill kits, impervious liners and personnel trained in spill response.
ANZECC (2000) outlines that after all available information has been collated for a defined water
body and following on from DL1.2 the point below should be considered for receiving waters at a
local level:
• Initiate appropriate management responses to attain (or maintain if already achieved) the water
quality goals.
DL1.5 Monitoring requirements of water discharges and receiving water quality is included in relevant management plans.
ANZECC (2000) outlines that after all available information has been collated for a defined water body
and following on from DL1.2 and DL1.3 the points below should be considered for receiving waters at a
local level:
• Develop statistical performance criteria to evaluate the results of the monitoring programs (e.g.
statistical decision criteria for determining whether the water quality objectives have been exceeded
or not), and
• Develop tactical monitoring programs focusing on the water quality objectives.
Monitoring requirements of water discharge and receiving water quality must be included in relevant
management plans for construction and operation & maintenance manuals for the operational phase
(where required).
These must include the frequency, duration and locations of monitoring, any relevant triggers (e.g. high-
risk activities) and the parameters to be monitored.
Justification of the frequency and duration of monitoring during the construction phase must be included
and be sufficient to appropriately review the efficacy of control measures implemented.
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Example evidence for Level 1
• Baseline studies,
• Water discharge and receiving water quality goals established,
• Control measures within an Environmental Management Plan or similar,
• Monitoring requirements/plans,
• CV of suitably qualified person, and
• Map showing the location of any considered sensitive receivers.
Level 2
DL2.1 Modelling and/or predictions of water discharges and receiving waters demonstrates no adverse impact on receiving water environmental values.
Modelling means reasonable estimates, calculations or predictions. An excel spreadsheet may be
sufficient for capturing historical information from similar asset performance or similar projects and
inputting estimates across the forecast useful life of the asset. For others (for example, complex
networks), computer modelling software may be more appropriate and/or already be used for making
predictions. For example, the Model for Urban Stormwater Improvement Conceptualisation (MUSIC
modelling) for water.
Modelling and/or predictions must demonstrate there no adverse impact on water discharge or receiving
water quality goals.
In simplest terms, 100% achievement of the water discharge and receiving water quality goals i.e. all
modelling results meeting the goals, would demonstrate no adverse impact to environmental values.
Where a project or asset’s water discharge goals are expressed as load reduction targets, the following
alternative method may be adopted to demonstrate that the predictions will result in no adverse impact
to the receiving water quality environmental values.
1. The stormwater quality design within the site and the environmental constraints adheres to the
accepted stormwater management best management practices and principles
2. The modelled analysis (e.g. MUSIC modelling) demonstrates the level of performance against
the load reduction targets
3. Interpretation of the results is provided by a suitably qualified professional to demonstrate that
water quality performance is best characterised as ‘no adverse impact’ with accompanying
evidence to prove the claim.
Justification must be provided for areas where load reductions are not achieved.
Evidence must be provided to show acceptance by the relevant authority (i.e. that approves the design
and/or its environmental conditions on behalf of the government authority with jurisdiction).
Please note that, evidence of acceptance by the relevant authority alone does not demonstrate that
there are no adverse impacts to receiving water quality. A clear explanation must be provided as to why
exceedances to required targeted load reductions were deemed acceptable.
DL2.2 The infrastructure does not increase peak stormwater flows for rainfall events of up to a 1.5 year ARI event discharge.
To demonstrate there has been no increase in peak stormwater flows for rainfall events of up to a 1.5
year Average Recurrence Interval (ARI) event, a report must be prepared comparing the post-
construction peak 1.5 year ARI event discharge to the pre-construction peak 1.5 year ARI event
discharge. This report should include:
• Drawings or aerial photographs with land types indicated and quantified,
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• A description of the prior site usage and any changes to the impervious areas of the site,
• A description of the proposed strategy for addressing the stormwater,
• The quantity of stormwater captured and used on site (annually),
• The water balance and total storage capacity of any systems that use stormwater on site,
• The quantity of stormwater discharge to be addressed by each stormwater treatment system
(annually), and
• The size of all stormwater treatment systems installed.
The ARI is the average, or expected value of the periods between exceedances of a given rainfall total
accumulated over a given duration. Data can be obtained from the Bureau of Meteorology (BOM), or
sources such as Australian Rainfall & Runoff, Engineers Australia (1999), and National Committee for
Water Engineering.
Where a longer ARI (up to 5-year ARI event discharge) is used in lieu of 1.5 ARI for modelling of peak
stormwater flows, it must be demonstrated that there is no increase in peak stormwater flows for rainfall
events.
During the construction phase, stormwater leaving the site is, for this criterion, any stormwater leaving
the infrastructure and the stormwater entering any water bodies that may exist within (or intersect with)
the infrastructure. Water bodies do not include project specific treatment facilities such as settlement
ponds. Evidence of treatment of discharged stormwater could include documentation of the two or five-
year storm event for the location. Records of these events during the construction period, and any lesser
events must demonstrate that there have been no untreated discharges.
The infrastructure must not increase peak stormwater flows for rainfall events of up to a 1.5 year ARI
event discharge. This is not a net increase, but is measured at the individual property/lot level.
Example evidence for Level 2
• Modelling results showing no adverse impact on receiving water environmental values,
• Interpretation reports by the suitably qualified person,
• Alternative method as described in DL2.1 (if applicable), and
• Peak stormwater report with evidence listed in DL2.2.
Level 3
DL3.1 Opportunities to improve receiving water environmental values have been identified and implemented.
Any additional opportunities to further enhance environmental values must be identified and included
in risk and opportunity assessment undertaken in Lea-2. Any feasible opportunities must be
implemented. A definition of feasibility must be provided as evidence.
DL3.2 Modelling and/or predictions demonstrates an improvement in receiving water environmental values.
Modelling and/or predictions must demonstrate an improvement in receiving water environmental
values.
An improvement to receiving water environmental values should be demonstrated by a modelled and/or
predicted long-term trend of improvement to receiving water quality and positive impact on
environmental values compared to baseline data. A long-term trend would need to be demonstrated on
a rolling 12-month average basis.
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Following from DL2.1, using the alternative method, Level 3 may be awarded if the level of performance
against the load reduction targets demonstrates a net improvement to receiving water environmental
values, however, modelled load reduction targets must not be exceeded.
Example evidence for Level 3
• Modelling results showing improvement and/or enhancements to water discharge or receiving
water quality goals
• Opportunities register detailing identified and implemented opportunities.
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ISv2.0 As Built
Env-1 Receiving Water Quality
Aim
To reward the management of impacts on local receiving water quality.
Criteria
Table En17 Env-1 As Built summary criteria table
Level 1 Level 2 Level 3
ABL1.1 Measures to minimise
adverse impacts and to meet the
goals developed in construction
and operation have been
implemented.
AND
ABL1.2 Monitoring of water
discharges and receiving water
quality is undertaken at
appropriate intervals and in
response to complaints during
construction.
The requirements for Level 1 are
achieved.
AND
ABL2.1 Monitoring demonstrates
no adverse impact on receiving
water environmental values.
AND
ABL2.2 The infrastructure does not
increase peak stormwater flows for
rainfall events of up to a 1.5 year
ARI event discharge.
The requirements for Level 2 are
achieved.
AND
ABL3.1 Monitoring demonstrates
an improvement of receiving water
environmental values.
Water quality in Australia and New Zealand is directed by the National Water Quality Management
Strategy (NWQMS) (Department of the Environment and Energy, 2015).The NWQMS objective is: ‘to
achieve sustainable use of the nation's water resources by protecting and enhancing their quality while
maintaining economic and social development.
Note that in the title of this credit, receiving water refers to the impacts from water discharges from a
project or asset onto downstream receiving water bodies. Downstream receiving water bodies include
groundwater below or down gradient to the project/asset site and potentially impacted by discharges or
other activities. The ANZECC (2000) Guidelines (which form part of the NWQMS) define environmental
values as: ‘particular values or uses of the environment that are important for a healthy ecosystem or
for public benefit, welfare, safety or health and that require protection from the effects of pollution, waste
discharges and deposits. Several environmental values may be designated for a specific waterbody.’
Environmental values may include:
• aquatic ecosystems,
• recreational water quality and aesthetics,
• raw water for drinking water supplies,
• agricultural water use, and
• Industrial water use.
Definitions Exceedances are measured water discharges and/or receiving water quality levels outside the set goals
causing a negative impact. Recurring exceedances are defined as more than two of a similar type
within a 12-month period. Major exceedances are defined as exceeding the water discharges and/or
receiving water quality goals by more than 50%.
Feasible - A work practice or abatement measure is feasible if it is capable of being put into practice or
of being engineered and is practical to build given project constraints such as safety and maintenance
requirements.
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'Hot spots' are defined as receiving water locations with pollutant levels elevated above background
and/or particular environmental sensitivity levels.
Independence means a person independent from the project team. To determine independence the
person(s):
• must not work directly on the project or asset or be employed by a parent organisation,
• must not work for one of the organisations contracted to the project (such as one
organisation involved in a joint venture or alliance to deliver the project), and
• must be engaged to act independently of the project or asset and be able to show no
vested interest in the project or asset.
Operating licences and compliance criteria are limits set by regulatory authorities, such as water
quality and discharge limits for a water treatment facility. This is compliance criteria.
Suitably qualified professional is a professional with at least five years’ experience in environmental
management and/or Environmental Impact Assessments, or equivalent.
Water discharge and receiving water quality goals are beyond compliance limits that cannot be
exceeded or levels that the project aims to keep within. They are sometimes referred to as limits,
objectives, targets, criteria or standards. Goals need to be established to demonstrate no net impact;
no major exceedances as well as enhancement. Receiving water quality goals are levels at sensitive
receiver locations (including surface and groundwater) while water discharge goals are levels at the
discharge point from the infrastructure site (e.g. stormwater drain or directly into a water course).
Level 1
ABL1.1 Measures to minimise adverse impacts and to meet the goals developed in DL1.2 during construction and operation have been implemented.
Measures to minimise adverse impacts and to meet the goals identified in DL1.2 of the Design rating
must be implemented. Implementation of measures for the construction phase means providing
evidence to show how the measures identified in DL1.2 are actioned and communicated to all relevant
internal and external stakeholders (e.g. toolbox talk agendas/outlines and community letter box drops).
The implementation for measures identified for the operational phase should include as built drawings
detailing any changes to the design and/or operational controls/ongoing monitoring required detailed in
operation & maintenance manuals or similar.
ABL1.2 Monitoring of water discharges and receiving water quality is undertaken at appropriate intervals and in response to complaints during construction.
Monitoring of water discharges and receiving water quality must be undertaken at appropriate intervals
as identified by a suitably qualified professional for example, during high-impact works, and/or after a
community complaint.
The evidence must include details of the monitoring frequency, duration and locations, any relevant
triggers (e.g. high-risk activities) and the results of the parameters monitored.
Any divergences from the monitoring plan developed during design must be justified showing no
adverse impacts to receiving water quality environmental values has occurred.
Where complaints were received or incidents occurred the investigation reports must be provided.
These reports should comprehensively detail the causes, consequences, response/actions taken, and
outcomes and improvements/controls put in place to avoid reoccurrences.
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Example evidence for Level 1
• Photos and/or documentation showing control measures implemented on site,
• Site plans, Environmental Control Plans or as built drawings,
• Complaint and incident logs, with relevant investigation reports, and
• Monitoring results.
Level 2
ABL2.1 Monitoring demonstrates no adverse impact on receiving water environmental values.
Monitoring must demonstrate there are no adverse impacts on water discharge or receiving water
quality goals. This must be linked to and/or compared with the baseline assessments undertaken.
In simplest terms, 100% achievement of the water discharge and receiving water quality goals i.e. all
monitoring results meeting the goals, would demonstrate no adverse impact to environmental values.
Where a project or asset’s water discharge goals are expressed as load reduction targets, and the
alternative method described in DL2.1 has been used, the monitoring results must show that there was
no adverse impact of receiving water quality environmental values has occurred. The following must be
provided:
1. Implementation of the stormwater quality design within the site and the environmental constraints
adhering to the accepted stormwater management best management practices and principles
2. Monitoring according to the (e.g. MUSIC modelling undertaken in DL2.1) to demonstrate the level
of performance against the load reduction targets
3. Interpretation of the results by a suitably qualified professional to demonstrate that water quality
performance is best characterised as ‘no adverse impact’ with accompanying evidence to prove the
claim or in an independent audit report which includes assessment of supporting evidence.
Justification must be provided for areas where load reductions have not been not achieved.
Evidence must be provided to show acceptance by the relevant authority (i.e. that approves the design
and/or its environmental conditions on behalf of the government authority with jurisdiction)
Please note that, evidence of acceptance by the relevant authority alone does not demonstrate that
there have been no adverse impacts to receiving water quality. A clear explanation must be provided
as to why exceedances to required targeted load reductions were deemed acceptable.
For this criterion, the evidence must include details of the monitoring frequency, duration and locations,
any relevant triggers (e.g. high-risk activities) and the results of the parameters monitored.
A report must be provided with interpretation of the results and appropriate justification provided for any
divergences from the monitoring plan developed during design.
ABL2.2 The infrastructure does not increase peak stormwater flows for rainfall events of up to a 1.5 year ARI event discharge.
To demonstrate there has been no increase in peak stormwater flows for rainfall events of up to a 1.5
year Average Recurrence Interval (ARI) event, a report must be prepared comparing the post-
construction peak 1.5 year ARI event discharge to the pre-construction peak 1.5 year ARI event
discharge. This report should include:
• Drawings or aerial photographs with land types indicated and quantified,
• A description of the conditions of the site prior to any works commencing,
• A description of the prior site usage and any changes to the impervious areas of the site,
• A description of the proposed strategy for addressing the stormwater,
• The quantity of stormwater captured and used on site (annually),
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• The water balance and total storage capacity of any systems that use stormwater on site,
• The quantity of stormwater discharge to be addressed by each stormwater treatment system
(annually), and
• The size of all stormwater treatment systems installed.
The ARI is the average, or expected value of the periods between exceedances of a given rainfall total
accumulated over a given duration. Data can be obtained from the Bureau of Meteorology (BOM), or
sources such as Australian Rainfall & Runoff (all J, Babister M, Nathan R, Weeks W, Weinmann E,
Retallick M, Testoni I, (Editors),, 2016) and National Committee for Water Engineering (Engineers
Australia, 2018).
Where a longer ARI (up to 5-year ARI event discharge) is used in lieu of 1.5 ARI for modelling of peak
stormwater flows, it must be demonstrated that there is no increase in peak stormwater flows for rainfall
events.
During the construction phase, stormwater leaving the site is, for this criterion, any stormwater leaving
the infrastructure and the stormwater entering any water bodies that may exist within (or intersect with)
the infrastructure. Water bodies do not include project specific treatment facilities such as settlement
ponds. Evidence of treatment of discharged stormwater could include documentation of the two or five
year storm event for the location. Records of these events during the construction period, and any lesser
events must demonstrate that there have been no untreated discharges.
The infrastructure must not increase peak stormwater flows for rainfall events of up to a 1.5 year ARI
event discharge. This is not a net increase, but is measured at the individual property/lot level.
Example evidence for Level 2
• Photos and/or documentation showing control measures implemented,
• As built drawings,
• Complaint and incident logs, with relevant investigation reports,
• Monitoring results showing no adverse impact on receiving water environmental values,
• Interpretation reports,
• Audit report highlighting that monitoring results have been assessed,
• Alternative method as described in ABL2.1 (if applicable), and
• Peak stormwater report with evidence listed in DL2.2.
Level 3
ABL3.1 Monitoring demonstrates an improvement of receiving water environmental values.
Monitoring must demonstrate an improvement of receiving water environmental values. This must be
linked to and/or compared with the baseline assessments undertaken.
For the operational phase, an improvement to receiving water environmental values should be
demonstrated by monitoring any long-term trends of improvement to receiving water quality and detailing
positive impacts on environmental values. Long-term trends would need to be demonstrated on a rolling
12-month average basis. In this instance, any ongoing monitoring requirements must be communicated
to the operator in operation & maintenance manuals or similar.
Following from DL2.1, using the alternative method, Level 3 may be awarded if the level of performance
against the load reduction targets demonstrates a net improvement to receiving water environmental
values, however, monitoring must demonstrate that load reduction targets must not be exceeded.
Improvement of the local receiving water environmental values can also be demonstrated by monitoring
receiving waters at 'hot spots'. In these instances, monitoring must show a significant reduction in the
concentrations of pollutants.
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For this criterion, the evidence must include details of the monitoring frequency, duration and locations,
any relevant triggers (e.g. high-risk activities) and the results of the parameters monitored.
A report must be provided with interpretation of the results and appropriate justification provided for any
divergences from the monitoring plan developed during design.
Where this credit has low materiality, if improvements are made to stormwater management that result
in improvements to receiving water quality, improvement can be demonstrated through a qualitative
assessment, and monitoring of the receiving water is not required.
Example evidence for Level 3
• Monitoring results showing improvement and/or enhancements to water discharge or receiving
water quality goals,
• Interpretation reports, and
• ARI assessment report.
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ISv2.0 Design
Env-2 Noise
Aim
To reward the management of noise impacts.
Criteria
Table En18 Env-2 Design summary criteria table
Level 1 Level 2 Level 3
DL1.1 Baseline studies of the
existing noise environment have
been carried out for the project. AND DL1.2 Modelling and/or predictions
for noise have been developed for
construction and operation phases
of the project. AND DL1.3 Noise goals are identified
for the project. AND DL1.4 Measures to mitigate noise
during construction and operation
have been identified and
implemented to meet the goals
developed in DL1.3. AND DL1.5 Monitoring requirements of
noise impacts are included in
relevant management plans (i.e.
during high-impact activities)
The requirements for Level 1 are
achieved. AND DL2.1 Modelling and/or predictions
demonstrate no recurring or major
exceedances of the noise goals
set in DL1.3.
The requirements for Level 2 are
achieved. AND DL3.1 Modelling demonstrates no
exceedances of the noise goals.
The delivery and operation of infrastructure, particularly in the transport and construction sectors, can
be a continuous source of noise which may be potentially significant, especially in sensitive locations.
Noise can intrude on community amenities and, in severe cases, contribute to psychological effects or
hearing damage as well as impact on buildings, including local businesses, and sensitive industries.
Noise can be caused through both the construction and operation of infrastructure assets through the
following means:
• Vehicle movements including reversing alarms,
• Rock-breaking and piling,
• Use of explosives for blasting,
• Radios, broadcast systems and worker chatter,
• The operation of the asset/network (e.g. trains running, traffic on the roads, airplanes flying
overhead),
• Equipment used during maintenance and repair, and
• Human activities (e.g. crowds in stadia or people using gym equipment).
More needs to be done to reduce and eliminate noise pollution to move towards zero impacts and zero
harm and to encourage restoration whereby past impacts are reversed. This category assesses the
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level and effectiveness of management practices for preventing and mitigating noise impacts over the
life cycle of a given piece of infrastructure.
Definitions Exceedances are measured noise levels greater than 2 dBA above the noise goals. Recurring
exceedances are defined as more than two exceedances of a similar nature within a 12-month period.
Major exceedances are defined as exceeding noise goals or objectives by more than 10 dBAF.
The definitions for Feasible and Reasonable below are taken and adapted from the NSW Interim
Construction Noise Guideline (2009).
Feasible - A work practice or abatement measure is feasible if it is capable of being put into practice or
of being engineered and is practical to build given project constraints such as safety, cost and
maintenance requirements. For example, the use of low-noise power tools or hydraulic or electrically
controlled equipment instead of petrol or pneumatic equipment to reduce noise impacts at the source.
Noise goals are limits that need to not be exceeded or noise levels that projects aim to keep within.
They are sometimes referred to as limits, targets, objectives or criteria. They are normally levels at
sensitive receiver locations and are measured in dB. There are different measures of noise levels
relating to different noise level statistics e.g. LAeq, LA10, LAmax.
Reasonable - Selecting reasonable measures from those that are feasible involves making a judgement
to determine whether the overall benefits outweigh the overall adverse social, economic and
environmental effects, including the cost of the measure. To make such a judgement, consideration may
be given to:
• The level of impacts – existing and future levels and projected changes in impact levels
• Number of people affected or annoyed,
• The amount of impact reduction expected, including the cumulative effectiveness of the
proposed work practices/abatement measures,
• Potential ability of the work practices/abatement measures to reduce the impact during the
construction stage (and preferably also the operational stage) of the project,
• The number of people protected,
• Cost effectiveness of the mitigation,
• Impact of disruption to essential transport and utility networks (for example, main roads,
railways, water supply, electricity supply),
• Risk to worker safety during live traffic (road or rail) conditions,
• Community views (including views of all affected land users not just those making complaints,
determined through early community consultation), and
• Practices/measures with majority support from the affected community.
Sensitive receivers are typically residences, schools, childcare centres, aged care facilities or
hospitals. Sensitive receivers can also include the neighbouring businesses and local flora and fauna.
(DEC 2005)
Suitably qualified professional is a professional with at least five years’ experience in environmental
management and/or Environmental Impact Assessments, and/or acoustic engineering or equivalent.
Level 1
53TDL1.1 Baseline studies of the existing noise environment have been carried out for the project.
If baseline studies have been undertaken and verified as part of a Planning rating, then the requirements
of this criterion have been met unless the scope and/or footprint of the project has changed. If the scope
and/or footprint has changed, then the baseline studies undertaken as part of a Planning rating must
be reviewed and updated where necessary by a suitably qualified professional.
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If baseline studies have not been undertaken as part of a Planning rating, then the following applies:
Baseline studies must be undertaken by a suitably qualified professional to identifying the pre-exiting
noise environment prior to any potential project impacts (for example, prior to demolition works or
breaking ground in construction).
Baseline studies, predictions and measures may come from an environmental impact assessment or
similar process. These studies must consider representative sampling and links to activities in the area
likely to affect the baseline.
Measurements of baseline conditions are key methods for understanding change in impacts over time.
In addition, such measurements may be relied upon to manage and respond to risk, demonstrate due
diligence and offer social response, as well as providing valuable data for comparing future
enhancements.
Baseline measurements are required to show the effectiveness of management and mitigation
measures during the whole of life of the asset. Therefore, the baseline assessment must identify the
relevant environmental parameters and the minimum time and location monitoring requirements to
suitably demonstrate change in environmental impacts throughout the duration of the construction and
operational phases.
The following must be included in the assessment:
• Peak and average measurements of monitoring parameters,
• Seasonal and/or time of day variations (whichever is most appropriate for accurate baselines to
be established),
• Specific local variations, representative sampling and links to activities likely to affect the
baseline (such as nearby construction works or rail transport services), and
• The measurement criteria/indicators/factors used in the assessments and associated
justification of how these link to goals and targets.
A baseline for background noise levels must be determined using the assessment methodology for the
type of works and operation for the asset development. Accurate measurement of the background level
is important, as it is often one of the criteria used when assessing the impact or potential impact of
intrusive noise (DEHP 2013). Noise measurements should be undertaken in line with AS 1055.1:
Acoustics - Description and measurement of environmental noise General procedures.
• The measurements must be taken in locations that can be/are likely to be accessible throughout
the construction and operational phases of the asset development. This is important to show
the change in the impact over time. Where measurement locations are temporary or are likely
to change this must be clearly identified with appropriate justification, and
• Studies have shown that long-term noise exposure can increase stress levels leading to
physiological impacts, such as a raised heart rate and higher blood pressure (Babisch, W,
2003). The baseline assessment must consider existing long-term noise impacts that may be
affecting human health and detail the noise source, time measured and associated peak and
average noise levels.
Additionally, baseline studies must consider the location of sensitive receivers. Examples of sensitive
receivers include:
• Residences,
• Classrooms,
• Hospitals,
• Places of worship,
• Passive recreation areas such as outdoor grounds used for teaching, and
• Active recreation areas such as parks and sports grounds.
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Other land uses that may at times be sensitive include:
• Commercial premises, such as film and television studios, research facilities, entertainment
spaces, temporary accommodation (such as caravan parks and camping grounds), childcare
centres, restaurants, office premises and retail spaces, and
• Fauna and flora habitats, waterways, nocturnal and migrating animals and insects
A map showing the location of any considered sensitive receivers should be provided with the baseline
study.
53TDL1.2 53TModelling and/or predictions53T for noise have been developed for construction and operation phases of the project.
Modelling means reasonable estimates, calculations or predictions. An excel spreadsheet may be
sufficient for capturing historical information from the previous asset performance or similar projects and
inputting estimates across the forecast useful life of the asset. For others (for example, complex
networks), computer modelling software may be more appropriate and/or already be used for making
predictions.
Noise predictions must be established for the construction and operation phases of the project, and
consider a comparison against the baseline data as established in DL1.1. Predictions must be
developed by a suitably qualified professional and incorporate all equipment proposed to be used
through the construction and operation of the project that could result in noise impacts. For the
operational phase predictions are normally demonstrated using modelling results from the design
development.
Predictions must factor in sensitive receivers and the increased impact that noise may have on them.
Impacts can vary greatly depending on the distance to each sensitive receiver, as well as any intervening
topography or buildings. These factors should be considered when identifying sensitive receivers, as
locations other than those closest to the site may also be affected. Examples of sensitive receivers
include:
• Residences,
• Classrooms,
• Hospitals,
• Places of worship,
• Passive recreation areas such as outdoor grounds used for teaching, and
• Active recreation areas such as parks and sports grounds.
Other land uses that may at times be sensitive include:
• Commercial premises, such as film and television studios, research facilities, entertainment
spaces, temporary accommodation (such as caravan parks and camping grounds), childcare
centres, restaurants, office premises and retail spaces, and
• Fauna and flora habitats, waterways, nocturnal and migrating animals and insects.
Predictions must be incorporated and influence noise goals established in DL1.3. Additionally,
predictions should consider the impact of accumulated impacts (i.e. multiple impacts affecting the same
sensitive receiver such as construction fatigue).
Where potential construction noise impacts of a project are expected to be minor (AKA have low
materiality), the qualitative method (outlined in Interim Construction Noise Guideline (DECC 2009) for
assessing and managing construction noise can be used. This method focusses on community
engagement and managing noise impacts through feasible and reasonable management measures. It
is a simplified way to identify the cause of potential construction noise impacts and, where appropriate,
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avoids the need to perform complex noise predictions by using a checklist approach for assessing and
managing noise.
The qualitative assessment method can be applied to projects involving the following (or similar)
activities:
• Short-term infrastructure maintenance (not likely to affect an individual or sensitive land use for more
than three weeks in total), and
• Small construction projects in rural areas which may not generate significant noise at surrounding
residences due to the typically large distances involved.
The assessor must provide evidence to show that the requirements of the guideline have been met.
Where the construction noise impacts are minor and the qualitative method has been appropriately
applied, then the Level 1 benchmark will apply and this can receive full points for the credit, subject to
meeting operational noise benchmarks.
53TDL1.3 Noise goals are identified for the project.
If noise goals have been established and verified as part of a Planning rating, then those goals must be
incorporated into the project’s management plan or similar. If the scope and/or footprint of the project
has changed, then the goals established as part of a Planning rating must be reviewed and updated
where necessary by a suitably qualified professional.
Where noise goals have not been established as part of a Planning rating the following applies.
Noise goals must be established for the project considering the baseline data (DL1.1) and predictions
(DL1.2). The goals must be SMART (specific, measurable, achievable, relevant and time-bound) and
must align with a no net impact outcome. The evidence for this criterion must include:
• Any assumptions made, with relevant calculations,
• The methodology used to develop the goals,
• Background information demonstrating how the goals align with the intended outcome/s, and
• How the baseline assessment has been incorporated.
Noise goals are typically based on achievable noise levels which have been predicted can be met. Noise
goals should be determined based on relevant regulations and the advice of a qualified acoustic
specialist. An example goal is to not to exceed the background noise level by more than 5 dB. There
may be different noise goals for different locations, times of day, receiver types and activities (noise
types).
Goals established by regulators may be used if they meet the requirements of this criterion.
53TDL1.4 Measures to mitigate noise during construction and operation have been identified and implemented to meet the goals developed in DL1.3
Measures may come from an environmental impact assessment or similar process. Baseline studies
and noise predictions must be used to inform the management process and measures.
Example noise control measures include:
• Control of noise at the source (e.g. enclosures or barriers),
• Control of transmission (e.g. barriers – natural or built, noise buffers),
• Location and orientation to avoid noise nuisance to neighbours and other sensitive receptors
(e.g. railway station public addressing systems),
• Control at the receivers (e.g. insulation and double-glazed windows),
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replacing tonal for non-tonal reversing alarms for trucks, and
• Consultation (e.g. letter box drops, community consultation and information hotline).
Measures to meet the goals identified in DL1.3 must be identified for construction and operation and
must be included in the project’s Environmental Management, Construction and Operational
Environmental Management Plans, specific Noise Management Plans or similar.
Implementation of measures could be demonstrated by design reports, as-built drawings, environmental
management plans and asset management plans as appropriate. The measures implemented/adopted
to meet the goals identified in DL1.2 must be detailed for construction and operation.
The measures identified for construction and operational phases must be implemented. During the
design phase, this means measures implemented into the design to mitigate impacts in operation and
for construction, controls required to mitigate impacts in the construction phase.
UUnavoidable or essential works
Where works are deemed unavoidable or essential, suitable control measures must be used to ensure
that the impact is minimised as much as is feasible and reasonable. A schedule for all planned works
with appropriate approvals process and identified control measures must be provided as evidence
during the design phase.
53TDL1.5 Monitoring requirements of noise impacts are included in relevant management plans (i.e. during high-impact activities)
When undertaking noise monitoring it is imperative that the measured noise level is representative of
the noise emissions from the activity being considered, and that the impacts of extraneous noise (be
they from road traffic, aircraft noise, or other industrial sources) are excluded from the measurements.
In some situations, it is not practical to use unattended noise loggers to monitor noise, because it is
difficult to determine what, exactly, is causing the ‘offending’ noise. In those situations, it is appropriate
to adopt alternative noise measurement techniques such as:
• Using directional unattended noise loggers, which can exclude noise from certain directions –
some mine sites adopt this approach, but it is expensive, and not appropriate for all situations,
• Undertaking some attended noise measurements to enable the ‘offending’ noise to be positively
identified more readily – but there are even some situations where attended measurements can
pose practical difficulties, and
• Undertaking derived point compliance measurements (i.e. measuring in representative
locations nearer to the noise source, for example, and back-calculating noise levels at
receivers).
Monitoring requirements of noise must be included in relevant management plans for construction and
operation & maintenance manuals for the operational phase (where required).
These must include the frequency, duration and locations of monitoring, any relevant triggers (e.g. high-
risk activities like night works) and the parameters to be monitored.
Justification of the frequency and duration of monitoring during the construction phase must be included
and be sufficient to appropriately review the efficacy of control measures implemented.
Where potential construction noise impacts of a project are expected to be minor (AKA low materiality),
the qualitative method (outlined in Interim Construction Noise Guideline (DECC 2009)) for assessing
and managing construction noise can be used. This method focusses on community engagement and
managing noise impacts through feasible and reasonable management measures. It is a simplified way
to identify the cause of potential construction noise impacts and, where appropriate, avoids the need to
perform complex noise predictions by using a checklist approach for assessing and managing noise.
The qualitative assessment method can be applied to projects involving the following (or similar)
activities:
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• Short-term infrastructure maintenance (not likely to affect an individual or sensitive land use for more
than three weeks in total), and
• Small construction projects in rural areas which may not generate significant noise at surrounding
residences due to the typically large distances involved
The assessor must provide evidence to show that the requirements of the guideline have been met.
Where the construction noise impacts are minor and the qualitative method has been appropriately
applied, then the Level 1 benchmark will apply and this can receive full points for the credit, subject to
meeting operational noise benchmarks.
Example evidence for Level 1
• Baseline studies,
• Construction Noise Impact Statement,
• Noise goals established,
• Control measures within an Environmental Management Plan or similar,
• Monitoring requirements/plans,
• CV of suitably qualified person, and
• Map showing the location of any considered sensitive receivers.
Level 2
53TDL2.1 Modelling and/or predictions demonstrate no recurring or major exceedances of the noise goals set in DL1.3.
Modelling means reasonable estimates, predictions or calculations. An excel spreadsheet may be
sufficient for capturing historical information from the previous asset performance or similar projects and
inputting estimates across the forecast useful life of the asset. For others (for example, complex
networks), computer modelling software may be more appropriate and/or already be used for making
predictions.
Modelling and/or predictions must demonstrate no recurring or major exceedances of the noise goals
set in DL1.3.
Where exceedances are predicted, these must be clearly identified with the appropriate control
measures to limit the scale of the impact. In addition, a report developed by a suitable qualified
professional must be provided, providing justification and interpretation of the results with any
recommended controls.
Example evidence for Level 2
• Modelling results showing no recurring or major exceedances, and
• Interpretation reports by the suitably qualified person.
Level 3
53TDL3.1 Modelling demonstrates no exceedances of the noise goals.
Modelling and/or predictions must demonstrate no exceedances of the noise goals set in DL1.3.
Example evidence for Level 3
• Modelling results showing no exceedances
• Interpretation reports by the suitably qualified person.
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ISv2.0 As Built
Env-2 Noise
Aim
To reward the management of noise impacts.
Criteria
Table En19 Env-2 As Built summary criteria table
Level 1 Level 2 Level 3
AB1.1 Measures to mitigate noise
and meet the goals developed in
Design during construction and
operation have been implemented. AND AB1.2 Monitoring of noise is
undertaken at appropriate intervals
and in response to complaints
during construction.
The requirements for Level 1 are
achieved. AND AB2.1 Monitoring demonstrates no
recurring or major exceedances of
the noise goals set in Design.
The requirements for Level 2 are
achieved. AND AB3.1 Monitoring demonstrates no
exceedances of the noise goals.
The delivery and operation of infrastructure, particularly in the transport and construction sectors, can
be a continuous source of noise which may be potentially significant, especially in sensitive locations.
Noise can intrude on community amenities and, in severe cases, contribute to psychological effects or
hearing damage as well as impact on buildings, including local businesses, and sensitive industries.
Noise can be caused through both the construction and operation of infrastructure assets through the
following means:
• Vehicle movements including reversing alarms,
• Rock-breaking and piling,
• Use of explosives for blasting,
• Radios, broadcast systems and worker chatter,
• The operation of the asset/network (e.g. trains running, traffic on the roads, airplanes flying
overhead),
• Equipment used during maintenance and repair, and
• Human activities (e.g. crowds in stadia or people using gym equipment).
More needs to be done to reduce and eliminate noise pollution to move towards zero impacts and zero
harm and to encourage restoration whereby past impacts are reversed. This category assesses the
level and effectiveness of management practices for preventing and mitigating noise impacts over the
life cycle of a given piece of infrastructure.
Definitions Exceedances are measured noise levels greater than 2 dBA above the noise goals. Recurring
exceedances are defined as more than two exceedances of a similar nature within a 12-month period.
Major exceedances are defined as exceeding noise goals or objectives by more than 10 dBA.
Feasible - A work practice or abatement measure is feasible if it is capable of being put into practice or
of being engineered and is practical to build given project constraints such as safety and maintenance
requirements. For example, the use of low-noise power tools or hydraulic or electrically controlled
equipment instead of petrol or pneumatic equipment to reduce noise impacts at the source.
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Noise goals are limits that need to not be exceeded or noise levels that projects aim to keep within.
They are sometimes referred to as limits, targets, objectives or criteria. They are normally levels at
sensitive receiver locations and are measured in dBA. There are different measures of noise levels
relating to different noise level statistics e.g. LAeq, LA10, LAmax.
Reasonable - Selecting reasonable measures from those that are feasible involves making a judgement
to determine whether the overall benefits outweigh the overall adverse social, economic and
environmental effects, including the cost of the measure. To make such a judgement, consideration may
be given to:
• The level of impacts – existing and future levels and projected changes in impact levels,
• Number of people affected or annoyed,
• The amount of impact reduction expected including the cumulative effectiveness of the
proposed work practices/abatement measures,
• Potential ability of the work practices/abatement measures to reduce the impact during the
construction stage (and preferably also the operational stage) of the project,
• The number of people protected,
• Cost effectiveness of the mitigation,
• Impact of disruption to essential transport and utility networks (for example, main roads,
railways, water supply, electricity supply),
• Risk to worker safety during live traffic (road or rail) conditions,
• Community views (including views of all affected land users not just those making complaints,
determined through early community consultation), and
• Practices/measures with majority support from the affected community.
Sensitive receivers are typically residences, schools, childcare centres, aged care facilities or
hospitals. Sensitive receivers can also include the neighbouring businesses and local flora and fauna.
(DEC 2005).
Suitably qualified professional is a professional with at least five years’ experience in environmental
management and/or Environmental Impact Assessments, and/or acoustic engineering or equivalent.
Level 1
AB1.1 Measures to mitigate noise and meet the goals developed in Design during construction and operation have been implemented.
Measures to mitigate noise and meet the goals identified in DL1.2 of the Design rating must be
implemented. Implementation of measures for the construction phase means providing evidence to
show how the measures identified in DL1.2 are actioned and communicated to all relevant internal and
external stakeholders (e.g. toolbox talk agendas/outlines and community letter box drops).
The implementation for measures identified for the operational phase should include as built drawings
detailing any changes to the design and/or operational controls/ongoing monitoring required detailed in
operation & maintenance manuals or similar.
AB1.2 Monitoring of noise is undertaken at appropriate intervals and in response to complaints during construction.
Monitoring of noise must be undertaken at appropriate intervals as identified by a suitably qualified
professional for example, during high-impact works, and/or after a community complaint.
The evidence must include details of the monitoring frequency, duration and locations, any relevant
triggers (e.g. high-risk activities) and the results of the parameters monitored.
Any divergences from the monitoring plan developed during design must be justified showing no
adverse impacts to sensitive receivers has occurred.
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Where complaints were received or for exceedances the investigation reports must be provided. These
reports should comprehensively detail the causes, consequences, response/actions taken, outcomes
and improvements/controls put in place to avoid reoccurrences.
Where potential construction noise impacts of a project were expected to be minor (AKA low materiality),
the qualitative method (outlined in Interim Construction Noise Guideline (DECC 2009)) for assessing
and managing construction noise can be used. This method focusses on community engagement and
managing noise impacts through feasible and reasonable management measures. It is a simplified way
to identify the cause of potential construction noise impacts and, where appropriate, avoids the need to
perform complex noise predictions by using a checklist approach for assessing and managing noise.
The qualitative assessment method can be applied to projects involving the following (or similar)
activities:
• Short-term infrastructure maintenance (not likely to affect an individual or sensitive land use for more
than three weeks in total), and
• Small construction projects in rural areas which may not generate significant noise at surrounding
residences due to the typically large distances involved.
The assessor must provide evidence to show that the requirements of the guideline have been met.
Where the construction noise impacts are minor and the qualitative method has been appropriately
applied, then the Level 1 benchmark will apply and this can receive full points for the credit, subject to
meeting operational noise benchmarks.
Example evidence for Level 1
• Photos and/or documentation showing control measures implemented on site,
• As built drawing,
• Complaint and incident logs, with relevant investigation reports,
• Monitoring results,
• Justification report, and
• Map showing the location of any considered sensitive receivers.
Level 2
AB2.1 Monitoring demonstrates no recurring or major exceedances of the noise goals set in Design.
Monitoring must demonstrate there no recurring or major exceedances of the noise goals. This must
be linked to and/or compared with the baseline assessments undertaken in DL1.1.
Where exceedances are predicted, these must be clearly identified with the appropriate control
measures to limit the scale of the impact. In addition, a report developed by a suitable qualified
professional must be provided, providing justification and interpretation of the results with any
recommended controls.
Where potential construction noise impacts of a project were expected to be minor (aka low materiality),
the qualitative method (outlined in Interim Construction Noise Guideline (DECC 2009)) for assessing
and managing construction noise can be used. This method focusses on community engagement and
managing noise impacts through feasible and reasonable management measures. It is a simplified way
to identify the cause of potential construction noise impacts and, where appropriate, avoids the need to
perform complex noise predictions by using a checklist approach for assessing and managing noise.
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The qualitative assessment method can be applied to projects involving the following (or similar)
activities:
• Short-term infrastructure maintenance (not likely to affect an individual or sensitive land use for
more than three weeks in total), and
• Small construction projects in rural areas which may not generate significant noise at surrounding
residences due to the typically large distances involved.
The assessor must provide evidence to show that the requirements of the guideline have been met.
Where the construction noise impacts are minor and the qualitative method has been appropriately
applied, then the Level 1 benchmark will apply and this can receive full points for the credit, subject to
meeting operational noise benchmarks.
Example evidence for Level 2
• Photos and/or documentation showing control measures implemented,
• As built drawings,
• Complaint and incident logs, with relevant investigation reports,
• Monitoring results showing no recurring or major exceedances of the noise goals, and
• Interpretation reports by the suitably qualified person.
Level 3
AB3.1 Monitoring demonstrates no exceedances of noise goals.
Monitoring must demonstrate there no exceedances of the noise goals. This must be linked to and/or
compared with the baseline assessments undertaken.
A report with interpretation of the results with appropriate justification provided for any divergences from
the monitoring plan developed during design, should be provided and undertaken by a suitably qualified
person.
Where potential construction noise impacts of a project were expected to be minor (aka low materiality),
the qualitative method (outlined in Interim Construction Noise Guideline (DECC 2009)) for assessing
and managing construction noise can be used. This method focusses on community engagement and
managing noise impacts through feasible and reasonable management measures. It is a simplified way
to identify the cause of potential construction noise impacts and, where appropriate, avoids the need to
perform complex noise predictions by using a checklist approach for assessing and managing noise.
The qualitative assessment method can be applied to projects involving the following (or similar)
activities:
• Short-term infrastructure maintenance (not likely to affect an individual or sensitive land use for
more than three weeks in total), and
• Small construction projects in rural areas which may not generate significant noise at surrounding
residences due to the typically large distances involved.
The assessor must provide evidence to show that the requirements of the guideline have been met.
Where the construction noise impacts are minor and the qualitative method has been appropriately
applied, then the Level 1 benchmark will apply and this can receive full points for the credit, subject to
meeting operational noise benchmarks.
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Example evidence for Level 3
• Modelling data showing no exceedances of noise goals, and
• Interpretation reports by the suitably qualified person.
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ISv2.0 Design
Env-3 Vibration
Aim
To reward management of vibration impacts.
Criteria
Table En20 Env-3 Design summary criteria table
Level 1 Level 2 Level 3
DL1.1 Baseline studies of the
existing vibration environment and
dilapidation surveys have been
undertaken for properties
potentially impacted by vibration. AND DL1.2 Modelling and/or predictions
for vibration have been developed
for construction and operation
phases of the project. AND DL1.3 Vibration goals are identified
for the project. AND DL1.4 Measures to mitigate
vibration during construction and
operation have been identified and
implemented to meet the goals
developed in DL1.3. AND DL1.5 Monitoring requirements of
vibration impacts are included in
relevant management plans (i.e.
during high-impact activities)
The requirements for Level 1 are
achieved. AND DL2.1 Modelling demonstrates no
exceedances of vibration goals for
structural damage to buildings and
structures. AND DL2.2 For operation, modelling
demonstrates no recurring or
major exceedances of vibration
goals for human comfort criteria.
The requirements for Level 2 are
achieved. AND DL3.1 For operation, modelling
demonstrates no exceedances of
vibration goals for human comfort
criteria.
The delivery and operation of infrastructure, particularly in the transport and construction sectors, can
be a continuous source of vibration which may be potentially significant, especially in sensitive locations.
Vibration can intrude on community amenities and, in severe cases, contribute to psychological effects
or hearing damage as well as impact on buildings, including heritage buildings, and on sensitive
industries.
Vibration can be caused through both the construction and operation of infrastructure assets through
the following means:
• Vehicle and equipment movements,
• Rock-breaking and piling,
• Tunnelling machinery,
• Use of explosives for blasting,
• The operation of the asset/network (e.g. trains running),
• Equipment used during maintenance and repair, and
• Human activities (e.g. people using gym equipment).
This category assesses the level and effectiveness of management practices for preventing and
mitigating vibration impacts over the life cycle of a given piece of infrastructure.
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Definitions
Exceedances are measured vibration levels above the vibration goals. Recurring exceedances are
defined as more than two of a similar type within a 12-month period. Major exceedances are defined as
more than doubling the vibration goals.
Sensitive receivers are typically residences, schools, childcare centres, aged care facilities or
hospitals. Sensitive receivers can also include the neighbouring businesses and local flora and fauna.
Suitably qualified professional is a professional with at least five years’ experience in environmental
management and/or Environmental Impact Assessments, and/or acoustic engineering or equivalent.
Vibration goals are limits that need to not be exceeded or vibration levels which the asset/network aims
to keep within. They are sometimes referred to as limits, objectives or criteria. They are normally levels
at sensitive receiver locations and are measured in mm/s (velocity), mm/sP
2P (acceleration) or Vibration
Dose Value (VDV).
Level 1
53TDL1.1 Baseline studies of the existing vibration environment and dilapidation surveys have been undertaken for properties potentially impacted by vibration.
If baseline studies have been undertaken and verified as part of a Planning rating, then the requirements
of this criterion have been met unless the scope and/or footprint of the project has changed. If the scope
and/or footprint has changed, then the baseline studies undertaken as part of a Planning rating must
be reviewed and updated where necessary by a suitably qualified professional.
If baseline studies have not been undertaken as part of a Planning rating, then the following applies:
Baseline studies must be undertaken by a suitably qualified professional to identify the pre-existing
vibration environment ideally prior to the procurement phase of the project commencing.
Baseline studies, predictions and measures may come from an environmental impact assessment or
similar process.
Measurements of baseline conditions are key methods for understanding change in impacts over time.
In addition, such measurements may be relied upon to manage and respond to risk, demonstrate due
diligence and offer social response, as well as providing valuable data for comparing future
enhancements.
Baseline measurements are required to show the effectiveness of management and mitigation
measures during the whole of life of the asset. As such establishing the baseline in the planning phase
informs all other phases of the assets development. Therefore, the baseline assessment should identify
the relevant environmental parameters and the minimum time and location monitoring requirements to
suitably demonstrate change in environmental impacts throughout the duration of the construction and
operational phases.
Dilapidation surveys must be undertaken for properties potentially impacted by vibration if they exist.
Additionally, baseline vibration monitoring should be undertaken at locations where identified vibration
sensitive receivers are located, such as:
• Heritage buildings, hospitals, commercial premises (such as film and television studios and research
facilities) and industrial premises with vibration sensitive equipment, and
• Fauna and flora habitats, waterways, nocturnal and migrating animals and insects.
If heritage buildings and sensitive environments do exit on or near the project site, and baseline studies
are not required, then justification must be provided by a suitably qualified professional outlining why
baseline studies are not needed.
A map showing the location of any considered sensitive receivers should be provided with the
dilapidation surveys and/or baseline studies.
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53TDL1.2 53TModelling and/or predictions53T for vibration have been developed for construction and operation phases of the project.
Modelling means reasonable estimates, calculations or predictions. An excel spreadsheet may be
sufficient for capturing historical information from the previous asset performance or similar projects and
inputting estimates across the forecast useful life of the asset. For others (for example, complex
networks), computer modelling software may be more appropriate and/or already be used for making
predictions.
Vibration predictions must be established for the construction and operation phases of the project,
considering the baseline data established in DL1.1. Predictions must be developed by a suitably
qualified professional and incorporate all equipment proposed to be used through the construction and
operation of the project that could result in vibratory impacts. For the operational phase predictions are
normally demonstrated using modelling results from the design development.
Predictions must factor in sensitive receivers and the increased impact that vibration may have on them.
Sensitive receivers to be accounted for in predictions should include:
• Heritage buildings, Hospitals, commercial premises (such as film and television studios and
research facilities) and industrial premises with vibration sensitive equipment, and
• Fauna and flora habitats, waterways, nocturnal and migrating animals and insects.
Predictions must be incorporated and influence vibration goals established in DL1.3. Additionally,
predictions should consider the impact of accumulated impacts (i.e. multiple impacts affecting the same
sensitive receiver such as construction fatigue).
Where the risk of vibration impacts in the operation phase has a low materiality, modelling of operational
vibration impacts is not required.
Suitable evidence to demonstrate that the risk of vibration is insignificant must be provided for
verification. Evidence could include an impact assessment, expert advice or a vibration management
plan. Other types of evidence would also be appropriate.
Modelling and monitoring of construction impacts would still be required unless vibration impacts
generally can be shown to be low or nil materiality.
53TDL1.3 Vibration goals are identified for the project.
If vibration goals have been established and verified as part of a Planning rating, then those goals must
be incorporated into the project’s management plan or similar. If the scope and/or footprint of the project
has changed, then the goals established as part of a Planning rating must be reviewed and updated
where necessary by a suitably qualified professional.
Where vibration goals have not been established as part of a Planning rating the following applies:
Vibration goals must be established for the project considering the baseline data and predictions. The
goals must be SMART (specific, measurable, achievable, relevant and time-bound) and must align with
a no net impact outcome. The evidence for this criterion must include:
• Any assumptions made, with relevant calculations,
• The methodology used to develop the goals,
• Background information demonstrating how the goals align with the intended outcome/s, and
• How the baseline assessment has been incorporated.
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Vibration goals are typically set to meet two objectives:
1. To maintain human comfort in buildings affected by the construction. British Standard BS 6472:1992
is often referred to.
2. To avoid damage to buildings affected by construction vibration. German Standard DIN 4150 and
British Standard BS 7385: Part 2 1993 are often referred to.
There may be different vibration goals for different times of day, receiver types and activities. Activities
may result in different vibration frequencies and natures – continuous, impulsive or intermittent.
Goals established by regulators may be used if they meet the requirements of this criterion.
53TDL1.4 Measures to mitigate vibration during construction and operation have been identified and implemented to meet the goals developed in DL1.3.
Measures may come from an environmental impact assessment or similar process. Baseline studies
should be undertaken and vibration predictions used to inform the management process and measures.
Measures should be documented in management plans such as Construction and Operational
Environmental Management Plans, specific Vibration Management Plans or similar.
Implementation of measures could be demonstrated by design reports, as-built drawings, environmental
management plans and asset management plans as appropriate. The measures implemented/adopted
to meet the goals identified in DL1.3 must be detailed for construction and operation.
The measures identified for construction and operational phases must be implemented. During the
design phase, this means measures implemented into the design to mitigate impacts in operation and
for construction, controls required to mitigate impacts in the construction phase.
53TDL1.5 Monitoring requirements of vibration impacts are included in relevant management plans (i.e. during high-impact activities)
Monitoring requirements of vibration must be included in relevant management plans for construction
and operation & maintenance manuals for the operational phase (where required).
These must include the frequency, duration and locations of monitoring, any relevant triggers (e.g. high-
risk activities) and the parameters to be monitored.
Justification of the frequency and duration of monitoring during the construction phase must be included
and be sufficient to appropriately review the efficacy of control measures implemented.
Where vibration has low materiality in the construction phase, monitoring is only required in response
to complaints. In this case only Level 1 applies and this receives the full points for the credit. Verifiers
will determine whether the monitoring is appropriate. They should consider the nature of vibration,
objectivity, repeatability, probably of identifying vibration impacts, complaints and complaint
management and meeting the intent of the credit.
Example evidence for Level 1
• Dilapidation surveys,
• Baseline studies,
• Construction Vibration Impact Statement,
• Vibration goals established,
• Control measures within an Environmental Management Plan or similar,
• Monitoring requirements/plans, and
• CV of suitably qualified person.
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Level 2
53TDL2.1 Modelling demonstrates no exceedances of vibration goals for structural damage to buildings and structures.
Modelling must demonstrate there are no exceedances of vibration goals for structural damage to
buildings and structures. Structural vibration goals are typically set to meet German Standard DIN 4150
and British Standard BS 7385: Part 2 1993 are often referred to.
Where exceedances are predicted, these must be identified with the appropriate control measures to
limit the scale of the impact.
The controls identified for construction and operational phases must be implemented. During the design
phase, this means controls implemented into the design to mitigate impacts in operation and controls
required in the construction phase that must be incorporated into management plans or similar.
The suitable control measures identified must be communicated to the relevant stakeholders for
implementation in construction and include the methods that will be used to communicate the controls
required (e.g. toolbox talk agendas/outlines).
53TDL2.2 For operation, modelling demonstrates no recurring or major exceedances of vibration goals for human comfort criteria
Modelling must demonstrate there are no recurring or major exceedances of vibration goals for human
comfort criteria for operation. Human vibration goals are typically set to meet British Standard BS
6472:1992.
Where exceedances are modelled/predicted, these must be identified with the appropriate control
measures to limit the scale of the impact.
The measures identified for construction and operational phases must be implemented. During the
design phase, this means measures implemented into the design to mitigate impacts in operation and
for construction, controls required to mitigate impacts in the construction phase.
Where the risk of vibration impacts in the operation phase has a low materiality, modelling of operational
vibration impacts is not required.
Suitable evidence to demonstrate that the risk of vibration is insignificant must be provided for
verification. Evidence could include an impact assessment, expert advice or a vibration management
plan. Other types of evidence would also be appropriate.
Modelling of construction impacts would still be required unless vibration impacts generally can be
shown to be low or nil materiality.
Example evidence for Level 2
• Modelling data showing no exceedances to structural vibration goals,
• Modelling data showing no recurring or major exceedances against human comfort vibration
goals,
• Interpretation reports by the suitably qualified person, and
• Toolbox talks and meeting minutes.
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Level 3
53TDL3.1 For operation, modelling demonstrates no exceedances of vibration goals for human comfort criteria.
Modelling must demonstrate there are no exceedances of vibration goals for human comfort criteria.
Human vibration goals are typically set to meet British Standard BS 6472:1992.
Where exceedances are predicted, these must be identified with the appropriate control measures to
limit the scale of the impact.
The measures identified for construction and operational phases must be implemented. During the
design phase, this means measures implemented into the design to mitigate impacts in operation and
for construction, controls required to mitigate impacts in the construction phase.
Where the risk of vibration impacts in the operation phase has a low materiality, modelling of operational
vibration impacts is not required.
Suitable evidence to demonstrate that the risk of vibration is insignificant must be provided for
verification. Evidence could include: an impact assessment, expert advice or a vibration management
plan. Other types of evidence would also be appropriate.
Modelling of construction impacts would still be required unless vibration impacts generally can be
shown to be low or nil materiality.
Example evidence for Level 3
• Modelling data showing no exceedances for operation of vibration goals for human comfort
criteria, and
• Toolbox talks and meeting minutes.
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ISv2.0 As Built
Env-3 Vibration
Aim
To reward management of vibration impacts.
Criteria
Table En21 Env-3 As Built summary criteria table
Level 1 Level 2 Level 3
ABL1.1 Measures to mitigate
vibration are implemented and
meet the goals developed in
Design. AND ABL1.2 Monitoring of vibration is
undertaken at appropriate intervals
and in response to complaints
during construction.
The requirements for Level 1 are
achieved. AND ABL2.1 Monitoring demonstrates
no exceedances of vibration goals
for structural damage to buildings
and structures. AND ABL2.2 No physical damage has
been caused to any buildings or
structures by vibration caused by
construction. AND ABL2.3 For operation, modelling
demonstrates no recurring or
major exceedances of vibration
goals for human comfort criteria.
The requirements for Level 2 are
achieved. AND ABL3.1 For operation, modelling
demonstrates no exceedances of
vibration goals for human comfort
criteria.
The delivery and operation of infrastructure, particularly in the transport and construction sectors, can
be a continuous source of vibration which may be potentially significant, especially in sensitive locations.
Vibration can intrude on community amenities and, in severe cases, contribute to psychological effects
impact buildings, including heritage buildings, and on sensitive industries.
Vibration can be caused through both the construction and operation of infrastructure assets through
the following means:
• Vehicle and equipment movements,
• Rock-breaking and piling,
• Tunnelling machinery,
• Use of explosives for blasting,
• The operation of the asset/network (e.g. trains running, traffic on the roads, airplanes flying
overhead),
• Equipment used during maintenance and repair , and
• Human activities (e.g. crowds in stadia or people using gym equipment).
This category assesses the level and effectiveness of management practices for preventing and
mitigating vibration impacts over the life cycle of a given piece of infrastructure.
Definitions Exceedances are measured vibration levels above the vibration goals. Recurring exceedances are
defined as more than two of a similar type within a 12-month period. Major exceedances are defined as
more than doubling the vibration goals.
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Sensitive receivers are typically residences, schools, childcare centres, aged care facilities or
hospitals. Sensitive receivers can also include the neighbouring businesses and local flora and fauna.
(DEC 2005).
Suitably qualified professional is a professional with at least five years’ experience in environmental
management and/or Environmental Impact Assessments, and/or acoustic engineering or equivalent.
Vibration goals are limits that need to not be exceeded or vibration levels which the asset/network aims
to keep within. They are sometimes referred to as limits, objectives or criteria. They are normally levels
at sensitive receiver locations and are measured in mm/s (velocity), mm/sP
2P (acceleration) or Vibration
Dose Value (VDV).
Level 1
ABL1.1 Measures to mitigate vibration are implemented and meet the goals developed in Design.
Measures to meet the goals identified in DL1.2 of the Design rating must be implemented on site.
Implementation of measures for the construction phase means providing evidence to show how the
measures identified in DL1.2 are actioned and communicated to all relevant internal and external
stakeholders (e.g. toolbox talk agendas/outlines and community letter box drops).
The implementation for measures identified for the operational phase should include as built drawings
detailing any changes to the design and/or operational controls/ongoing monitoring required detailed in
operation & maintenance manuals or similar.
ABL1.2 Monitoring of vibration is undertaken at appropriate intervals and in response to complaints during construction.
Monitoring of vibration must be undertaken at appropriate intervals as identified by a suitably qualified
professional for example, during high-impact works, or after a community complaint.
Monitoring requirements of vibration must be included in relevant management plans for construction
and operation & maintenance manuals for the operational phase (where required).
These must include the frequency, duration and locations of monitoring, any relevant triggers (e.g. high-
risk activities) and the parameters to be monitored.
Justification of the frequency and duration of monitoring during the construction phase must be included
and be sufficient to appropriately review the efficacy of control measures implemented.
Where vibration has low materiality, monitoring is only required in response to complaints. In this case
only Level 1 applies and this receives the full points for the credit. Verifiers will determine whether the
monitoring is appropriate. They should consider the nature of vibration, objectivity, repeatability,
probably of identifying vibration impacts, complaints and complaint management and meeting the intent
of the credit.
Example evidence for Level 1
• Photos and/or documentation showing control measures implemented on site,
• As built drawing,
• Complaint logs, and
• Monitoring data.
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Level 2
ABL2.1 Monitoring demonstrates no exceedances of vibration goals for structural damage to buildings and structures.
Monitoring must demonstrate there are no exceedances of vibration goals for structural damage to
buildings and structures. Structural vibration goals are typically set to meet German Standard DIN 4150
and British Standard BS 7385: Part 2 1993 are often referred to.
ABL2.2 No physical damage has been caused to any buildings or structures by vibration caused by construction.
Projects must demonstrate that there has been no physical damage caused throughout the construction
of the project. This can be achieved through meeting vibration goals and implementing control
measures.
Dilapidation surveys must show that the construction has not resulted in any physical damage.
All complaints received about damage to property must be closed and evidenced as not being due to
works associated with the construction of the project. Where damage has been claimed, evidence of
how it has been appropriately managed must be provided.
All complaints received where damage has occurred or for exceedances in the investigation reports
must be provided. These reports should comprehensively detail the causes, consequences,
response/actions taken, outcomes and improvements/controls put in place to avoid reoccurrences.
ABL2.3 For operation, modelling demonstrates no recurring or major exceedances of vibration goals for human comfort criteria.
Modelling must demonstrate there are no recurring or major exceedances of vibration goals for human
comfort criteria for operation. Human vibration goals are typically set to meet British Standard BS
6472:1992.
Where exceedances are predicted, these must be identified with the appropriate control measures to
limit the scale of the impact. A report should be provided including an interpretation by a suitably qualified
person of the results with appropriate justification and associated controls identified for any
exceedances.
Example evidence for Level 2
• Monitoring data showing no exceedances of structural vibration goals,
• Modelling data showing no recurring or major exceedances of human comfort vibration goals
for operation,
• Construction Vibration Impact Statements,
• Dilapidation surveys,
• Complaint and incident logs, with relevant investigation reports,
• Monitoring results, and
• Interpretation reports by the suitably qualified person.
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Level 3
ABL3.1 For operation, modelling demonstrates no exceedances of vibration goals for human comfort criteria.
Modelling must demonstrate there are no exceedances of vibration goals for human comfort criteria.
Human vibration goals are typically set to meet British Standard BS 6472:1992.
Where exceedances are predicted, these must be identified with the appropriate control measures to
limit the scale of the impact.
The controls identified for construction and operational phases must be implemented. Implementation
of measures for the construction phase means providing evidence to show how the measures identified
in DL1.2 are actioned and communicated to all relevant internal and external stakeholders (e.g. toolbox
talk agendas/outlines and community letter box drops).
The implementation for measures identified for the operational phase should include as built drawings
detailing any changes to the design and/or operational controls/ongoing monitoring required detailed in
operation & maintenance manuals or similar.
Example evidence for Level 3
• Modelling data showing no exceedances for operation against human comfort vibration goals.
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ISv2.0 Design
Env-4 Air Quality
Aim
To reward management of air quality impacts.
Criteria
Table En22 Env- 4 Design summary criteria table
Level 1 Level 2 Level 3
DL1.1 Baseline studies of existing
air quality have been carried out
for the project.
AND
DL1.2 Modelling and /or
predictions for air quality impacts
have been developed for
construction and operation phases
of the project
AND
DL1.3 Air quality goals are
identified for the project.
AND
DL1.4 Measures to minimise
adverse impacts and to meet the
goals developed in DL1.3 during
construction and operation have
been identified and implemented.
AND
DL1.5 Monitoring requirements of
air emission and/or air quality is
included in relevant management
plans.
The requirements for Level 1 are
achieved.
AND
DL2.1 Modelling demonstrates no
recurring or major exceedances of
air emission or air quality goals.
The requirements for Level 2 are
achieved.
AND
DL3.1 Modelling demonstrates no
exceedances of air emission or air
quality goals.
Air quality studies such as (ENVIRON Australia Pty Ltd, 2010) have shown that national air quality
standards for particles (PM10) and ozone are regularly exceeded in Australian cities, with significant
implications in terms of adverse health effects and environmental impacts. The contribution of non-road
engines to total anthropogenic NOx (a precursor pollutant necessary for the formation of photochemical
smog, notably ozone) and particle emissions has been concluded by previous national and state studies
to be worthy of further consideration and is under discussion at COAG. Industry can play a role in
addressing this important aspect of air quality. ISCA has partnered with NSW EPA to identify industry
case studies of best practice (see ISCA website for more details).
Air emission or air quality goals are typically based on nationwide air quality objectives such as National
Environment Protection Measures (National Environment Protection Council, 1998) or on regional
objectives. Air emission or air quality goals should be based on relevant regulations and the advice of a
qualified air quality specialist.
Definitions Air emission or air quality goals are limits that cannot be exceeded or levels that the project aims to
keep within. They are sometimes referred to as limits, objectives, criteria or standards.
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Air quality goals are limits that cannot be exceeded or levels that the project aims to keep within. They
are sometimes referred to as limits, objectives, criteria or standards. Air quality goals are levels at
sensitive receiver (ambient) locations while air emission goals are levels at the discharge point from
the infrastructure site (e.g. a tunnel vent facility). They may relate to different airborne pollutants such
as particulate matter (PM), Carbon monoxide or Nitrogen dioxide.
Exceedances are measured air emission or air quality levels above the goals. Recurring exceedances
are defined as more than two of a similar type within a 12-month period. Major exceedances are defined
as exceeding the air emission or air quality goals by more than 50%.
Feasible - A work practice or abatement measure is feasible if it is capable of being put into practice or
of being engineered and is practical to build given project constraints such as safety, cost and
maintenance requirements. For example, the use of low-noise power tools or hydraulic or electrically
controlled equipment instead of petrol or pneumatic equipment to reduce noise impacts at the source.
Reasonable - Selecting reasonable measures from those that are feasible involves making a judgement
to determine whether the overall benefits outweigh the overall adverse social, economic and
environmental effects, including the cost of the measure. To make such a judgement, consideration may
be given to:
• The level of impacts – existing and future levels and projected changes in impact levels,
• Number of people affected or annoyed,
• The amount of impact reduction expected including the cumulative effectiveness of the
proposed work practices/abatement measures,
• Potential ability of the work practices/abatement measures to reduce the impact during the
construction stage (and preferably also the operational stage) of the project,
• The number of people protected,
• Cost effectiveness of the mitigation
• Impact of disruption to essential transport and utility networks (for example, main roads,
railways, water supply, electricity supply),
• Risk to worker safety during live traffic (road or rail) conditions,
• Community views (including views of all affected land users not just those making complaints,
determined through early community consultation), and
• Practices/measures with majority support from the affected community.
Suitably qualified professional is a professional with relevant air quality qualifications and a minimum
of 5 years’ experience in air quality assessment and monitoring.
Level 1
53TDL1.1 Baseline studies of existing air quality have been carried out for the project53T.
If baseline studies have been undertaken and verified as part of a Planning rating, then the requirements
of this criterion have been met unless the scope and/or footprint of the project has changed. If the scope
and/or footprint has changed, then the baseline studies undertaken as part of a Planning rating must
be reviewed and updated where necessary by a suitably qualified professional.
If baseline studies have not been undertaken as part of a Planning rating, then the following applies.
Baseline studies must be undertaken by a suitably qualified professional to identifying the pre-exiting
air quality prior to the project commencing.
Baseline studies, predictions and measures may come from an environmental impact assessment or
similar process.
Baseline studies should include background concentrations of the following:
• Sulfur dioxide (SOR2R),
• Oxides of Nitrogen, including (NO and NOR2R),
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• Ozone (OR3R),
• Particulate matter less than 10 µm in aerodynamic equivalent diameter (PMR10R),
• Particulate matter less than 2.5 µm in aerodynamic equivalent diameter (PMR25R),
• Total suspended particulates (TSP),
• Volatile organic compound (VOC),
• Polycyclic aromatic hydrocarbon (PAH),
• Deposited dust,
• Lead (Pb),
• Carbon monoxide (CO),
• Hydrogen fluoride (HF), and
• Odour (where relevant).
DL1.2 Modelling and/or predictions for air quality impacts have been developed for construction and operation phases of the project.
Modelling means reasonable estimates, calculations or predictions. An excel spreadsheet may be
sufficient for capturing historical information from the previous asset performance or similar projects and
inputting estimates across the forecast useful life of the asset. For others (for example, complex
networks), computer modelling software may be more appropriate and/or already be used for making
predictions.
Air quality predictions must be established for the construction and operation phases of the project, and
consider a comparison against the baseline data. Predictions must be developed by a suitably qualified
professional and incorporate all equipment proposed to be used through the construction and operation
of the project that could result in air quality impacts. For the operational phase predictions are normally
demonstrated using modelling results from the design development.
Predictions must factor in sensitive receivers and the increased impact that air quality may have on
them. Impacts can vary greatly depending on the distance to each sensitive receiver, as well as any
intervening topography or buildings. These factors should be considered when identifying sensitive
receivers, as locations other than those closest to the site may also be affected. Examples of sensitive
receivers include:
• Residences,
• Classrooms,
• Hospitals,
• Places of worship,
• Passive recreation areas such as outdoor grounds used for teaching, and
• Active recreation areas such as parks and sports grounds.
Other land uses that may at times be sensitive include:
• Commercial premises, such as film and television studios, research facilities, entertainment
spaces, temporary accommodation (such as caravan parks and camping grounds), childcare
centres, restaurants, office premises and retail spaces, and
• Fauna and flora habitats, waterways, nocturnal and migrating animals and insects.
Predictions must be incorporated and influence air quality goals established in DL1.3. Additionally,
predictions should consider the impact of accumulated impacts (i.e. multiple impacts affecting the same
sensitive receiver such as construction fatigue).
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DL1.3 Air quality goals are identified for the project.
If air quality goals have been established and verified as part of a Planning rating, then those goals
must be incorporated into the project’s management plan or alike. If the scope and/or footprint of the
project has changed, then the goals established as part of a Planning rating must be reviewed and
updated where necessary by a suitably qualified professional.
Where air quality goals have not been established as part of a Planning rating the following applies:
Air quality goals must be established for the project taking into account the baseline data established
in DL1.1. The goals must be SMART (specific, measurable, achievable, relevant and time-bound) and
must align with a no net impact outcome. The evidence for this criterion must include:
• Any assumptions made, with relevant calculations,
• The methodology used to develop the goals,
• Background information demonstrating how the goals align with the intended outcome/s, and
• How the baseline assessment has been incorporated.
Goals established by regulators may be used as long as they meet the requirements of this criterion.
DL1.4 Measures to minimise adverse impacts and to meet the goals developed in DL1.3 during construction and operation have been identified and implemented
Measures may come from an environmental impact assessment or similar process. Baseline studies
and predictions will inform the management process and measures. Measures should be documented
in management plans such as Construction and Operational Environmental Management Plans, specific
Water Management Plans or similar.
Implementation of measures could be demonstrated by design reports, as-built drawings and asset
management plans as appropriate. The measures implemented/adopted to meet the goals identified in
DL1.2 must be detailed for construction and operation.
The measures identified for construction and operational phases must be implemented. During the
design phase, this means measures implemented into the design to mitigate impacts in operation and
for construction, controls required to mitigate impacts in the construction phase.
UUnavoidable or essential works
Where works are deemed unavoidable or essential, suitable control measures must be used to ensure
that the impact is minimised as much as is feasible and reasonable. A schedule for all planned works
with appropriate approvals process and identified control measures must be provided as evidence
during the design phase.
DL1.5 Monitoring requirements of air emission and/or air quality is included in relevant management plans.
Monitoring requirements of air emission and/or air quality must be included in relevant management
plans for construction and operation & maintenance manuals for the operational phase (where required).
These must include the frequency, duration and locations of monitoring, any relevant triggers (e.g. high-
risk activities) and the parameters to be monitored.
Justification of the frequency and duration of monitoring during the construction phase must be included
and be sufficient to appropriately review the efficacy of control measures implemented.
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Example evidence for Level 1
• Baseline studies,
• Air quality goals established,
• Control measures within an Environmental Management Plan or alike,
• Monitoring data, and
• CV of suitably qualified person.
Level 2
DL2.1 Modelling demonstrates no recurring or major exceedances of air emission or air quality goals.
Modelling means reasonable estimates, predictions or calculations. An excel spreadsheet may be
sufficient for capturing historical information from the previous asset performance or similar projects and
inputting estimates across the forecast useful life of the asset. For others (for example, complex
networks), computer modelling software may be more appropriate and/or already be used for making
predictions.
Modelling and/or predictions must demonstrate no recurring or major exceedances of the noise goals
set in DL1.3.
Where exceedances are predicted, these must be clearly identified with the appropriate control
measures to limit the scale of the impact. A report must be provided with interpretation of the results
and appropriate justification provided for any divergences from the monitoring plan developed during
design.
Example evidence for Level 2
• Modelling results showing no recurring or major exceedances, and
• Justification report.
Level 3
DL3.1 Modelling demonstrates no exceedances of air emission or air quality goals.
Modelling and/or predictions must demonstrate no exceedances of air emissions or air quality goals set
in DL1.3.
Example evidence for Level 3
• Modelling results showing no exceedances, and
• Interpretation reports by the suitably qualified person.
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ISv2.0 As Built
Env-4 Air Quality
Aim
To reward management of air quality impacts.
Criteria
Table En23 Env- 4 Design summary criteria table
Level 1 Level 2 Level 3
ABL1.1 Measures to minimise
adverse impacts and to meet the
goals developed in Design have
been implemented during
construction and operation.
AND
ABL1.2 Monitoring of air emissions
and/or air quality is undertaken at
appropriate intervals and in
response to complaints during
construction.
The requirements for Level 1 are
achieved.
AND
ABL2.1 Monitoring demonstrates
no recurring or major exceedances
of air emission or air quality goals.
The requirements for Level 2 are
achieved.
AND
ABL3.1 Monitoring demonstrates
no exceedances of air emission or
air quality goals.
Air quality studies such as (ENVIRON Australia Pty Ltd, 2010) have shown that national air quality
standards for particles (PM10) and ozone are regularly exceeded in Australian cities, with significant
implications in terms of adverse health effects and environmental impacts. The contribution of non-road
engines to total anthropogenic NOx (a precursor pollutant necessary for the formation of photochemical
smog, notably ozone) and particle emissions has been concluded by previous national and state studies
to be worthy of further consideration and is under discussion at COAG. Industry can play a role in
addressing this important aspect of air quality. ISCA has partnered with NSW EPA to identify industry
case studies of best practice (see ISCA website for more details).
Air emission or air quality goals are typically based on nationwide air quality objectives such as National
Environment Protection Measures (National Environment Protection Council, 1998) or on regional
objectives. Air emission or air quality goals should be based on relevant regulations and the advice of a
qualified air quality specialist.
Definitions Air emission or air quality goals are limits that cannot be exceeded or levels that the project aims to
keep within. They are sometimes referred to as limits, objectives, criteria or standards. Air quality goals
are levels at sensitive receiver (ambient) locations while air emission goals are levels at the discharge
point from the infrastructure site (e.g. a tunnel vent facility). They may relate to different airborne
pollutants such as particulate matter (PM), Carbon monoxide or Nitrogen dioxide.
Air quality goals are limits that cannot be exceeded or levels that the project aims to keep within. They
are sometimes referred to as limits, objectives, criteria or standards. Air quality goals are levels at
sensitive receiver (ambient) locations while air emission goals are levels at the discharge point from
the infrastructure site (e.g. a tunnel vent facility). They may relate to different airborne pollutants such
as particulate matter (PM), Carbon monoxide or Nitrogen dioxide.
Exceedances are measured air emission or air quality levels above the goals. Recurring exceedances
are defined as more than two of a similar type within a 12-month period. Major exceedances are defined
as exceeding the air emission or air quality goals by more than 50%.
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Level 1
ABL1.1 Measures to minimise adverse impacts and to meet the goals developed in Design have been implemented during construction and operation.
Measures to mitigate adverse impacts and meet the goals identified in DL1.2 of the Design rating must
be implemented. Implementation of measures for the construction phase means providing evidence to
show how the measures identified in DL1.2 are actioned and communicated to all relevant internal and
external stakeholders (e.g. toolbox talk agendas/outlines and community letter box drops).
The implementation for measures identified for the operational phase should include as 17T-17Tbuilt drawings
detailing any changes to the design and/or operational controls/ongoing monitoring required detailed in
operation & maintenance manuals or similar.
ABL1.2 Monitoring of air emissions and/or air quality is undertaken at appropriate intervals and in response to complaints during construction.
Monitoring of air emission and/or air quality must be undertaken at appropriate intervals as identified by
a suitably qualified professional for example, during high-impact works, or after a community complaint.
The evidence must include details of the monitoring frequency, duration and locations, any relevant
triggers (e.g. high-risk activities) and the results of the parameters monitored.
A report must be provided with interpretation of the results and appropriate justification provided for any
divergences from the monitoring plan developed during design.
Where complaints were received or for exceedances the investigation reports must be provided. These
reports should comprehensively detail the causes, consequences, response/actions taken, outcomes
and improvements/controls put in place to avoid reoccurrences.
Example evidence for Level 1
• Photos and/or documentation showing control measures implemented on site,
• As built drawing,
• Complaint and incident logs, with relevant investigation reports,
• Monitoring results,
• Interpretation reports by the suitably qualified person ,
• Map showing the location of any considered sensitive receivers, and
• Justification report.
Level 2
ABL2.1 Monitoring demonstrates no recurring or major exceedances of air emission or air quality goals.
Monitoring must demonstrate there are no recurring or major exceedances of air emissions or air quality
goals. This must be linked to and/or compared with the baseline assessments undertaken in DL1.1.
Where exceedances are predicted, these must be clearly identified with the appropriate control
measures to limit the scale of the impact. In addition, a report developed by a suitable qualified
professional must be provided, providing justification and interpretation of the results with any
recommended controls.
A report must be provided with interpretation of the results and appropriate justification provided for any
divergences from the monitoring plan developed during design.
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Example evidence for Level 2
• Photos and/or documentation showing control measures implemented,
• As built drawings,
• Complaint and incident logs, with relevant investigation reports,
• Monitoring results showing no recurring or major exceedances of the noise goals, and
• Justification report.
Level 3
ABL3.1 Monitoring demonstrates no exceedances of air emission or air quality goals.
Monitoring must demonstrate there are no exceedances of air emissions or air quality goals. This must
be linked to and/or compared with the baseline assessments undertaken.
A report must be provided with interpretation of the results and appropriate justification provided for any
divergences from the monitoring plan developed during design.
Example evidence for Level 3
• Modelling data showing no exceedances of noise goals, and
• Justification report.
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Env-5 Light pollution
Aim
To reward prevention of light spill.
Criteria
Table En24 Env-5 Design summary criteria table
Level 1
DL1.1 A lighting audit or assessment has been conducted to establish existing conditions.
AND
DL1.2 Design measures have been identified and implemented to prevent light spill.
AND
DL1.3 Affected sensitive receptors have been identified and modelling demonstrates the effective mitigation of
light spill to these receptors.
Light pollution is an increasing environmental problem especially in urban landscapes. Numerous
studies can be found outlining the harmful and negative effects of light pollution to visual environment,
human health, flora and wildlife and balance of ecosystem. Proper lighting system design is vital in
solving light pollution and in saving energy.
Light reflected off external surfaces (which do not form part of the light fitting) is not considered light spill
in relation to this credit. The most relevant standards and guidelines for the mitigation of light spill
supported with an expert advice of a qualified light specialist is required to be used to demonstrate
reduction of light spill.
Definitions Light pollution refers to lighting condition that prevents views of the night sky or the adverse effect of
artificial light and can be classified as glare, light trespass and sky glow.
Suitably qualified professional is a professional with relevant qualifications and a minimum of 5 years’
experience in lighting design, light spill assessment and monitoring.
Level 1
53TDL1.1 A lighting audit or assessment has been conducted to establish existing conditions.
If a lighting audit has been undertaken and verified as part of a Planning rating, then the requirements
of this criterion have been met unless the scope and/or footprint of the project has changed. If the scope
and/or footprint has changed, then the lighting audit undertaken as part of a Planning rating must be
reviewed and updated where necessary by a suitably qualified professional.
If lighting audit has not been undertaken as part of a Planning rating, then the following applies:
A lighting audit must be conducted to establish the condition of an existing lighting system of the site
and to assess the interaction between the lighting and the sensitive receptors. The audit will help in
establishing benchmarks for determining any new lighting system to be designed or improved.
A site investigation should be conducted to conduct the assessment and audit. A desktop review of
existing site plans and GIS maps will help to establish the existing condition. The following are key steps
in conducting the audit:
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Con • Record the age, condition, wattage, light types/ballast types, quantity and model numbers of the
existing lighting fixtures,
• Establish photometrics using manufacturer’s data if possible,
• Check automated lighting controls or system, and
• Conduct field measurements (where applicable) at appropriate night time where light spill could
create disturbance to users or occupants of surrounding dwellings to gain representative lighting
samples from sensitive receptors.
DL1.2 Design measures have been identified and implemented to prevent light spill.
A multidisciplinary team must involve a qualified lighting specialist and must seek design solutions to
address light pollution. Common considerations for efficient lighting design are the location, mounting
height, type and aim of luminaires. The most relevant standards and guidelines for the mitigation of
light spill should be used, to demonstrate the reduction of light spill.
A lighting desktop study (modelling or calculations) must be undertaken to identify whether and where
sensitive receptors (residential and commercial dwellings and ecologically sensitive areas) may be
impacted by light spill. Modelling software includes AGI32 and DIALUX. The studies must demonstrate
compliance with the horizontal light spill and upward light ratio criteria.
DL1.3 Affected sensitive receptors have been identified and modelling demonstrates the effective mitigation of light spill to these receptors.
Using design data, a lighting desktop study through modelling or calculations must be conducted to
identify whether and where sensitive receptors (e.g. residential and commercial dwellings and
ecologically sensitive areas) may be impacted by light spill. Examples of modelling software that may
be utilised include AGI32 and DIALUX.
For construction activities, the sensitive receivers should be identified as defined within AS4282, and
luminaires be aimed away from these areas. Direct views from these areas towards luminaires should
also be minimised.
Where modelling cannot be provided due to site constraints (e.g. located in highly-urbanised areas
with numerous light sources) or ownership and management restrictions, preliminary design initiatives
must be proposed which demonstrate prevention of light spill and a lighting management system plan
must be provided including any scope for sustainable lighting solutions. The following must also be
provided, as a minimum:
1. Calculations to show that allowable lighting levels at the site boundary fall below the maximum
allowable light technical parameters stipulated on AS1158 and AS4282.
2. Plans to show location of sensitive receivers.
3. List of luminaire types to be installed within the project.
Any alternative approach to light spill mitigation or management should be outlined and proposed.
Example evidence for Level 1
• Lighting audit or assessment,
• Design report,
• Environmental management plan,
• Asset management plan,
• Modelling results,
• Light spill design measures,
• List of design luminaires, and
• CV of suitably qualified person.
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Env-5 Light pollution
Aim
To reward prevention of light spill.
Criteria
Table En25 Env-5 As Built summary criteria table
Level 1
ABL1.1 Design measures and construction initiatives have been implemented to prevent light spill.
Light pollution is an increasing environmental problem especially in urban landscapes. Numerous
studies can be found outlining the harmful and negative effects of light pollution to visual environment,
human health, flora and wildlife and balance of ecosystem. Proper lighting system design is vital in
solving light pollution and in saving energy.
Light reflected off external surfaces (which do not form part of the light fitting) is not considered light spill
in relation to this credit. The most relevant standards and guidelines for the mitigation of light spill
supported with an expert advice of a qualified light specialist is required to be used to demonstrate
reduction of light spill.
Definitions Light pollution refers to lighting condition that prevents views of the night sky or the adverse effect of
artificial light and can be classified as glare, light trespass and sky glow.
Suitably qualified professional is a professional with relevant qualifications and a minimum of 5 years’
experience in lighting design, light spill assessment and monitoring.
Level 1
ABL1.1 Design measures and construction initiatives have been implemented to prevent light spill.
Lighting design measured developed in Design must be implemented. Implementation of measures for
the construction phase means providing evidence to show how the measures identified in DL1.2 are
actioned and communicated to all relevant internal and external stakeholders (e.g. toolbox talk
agendas/outlines and community letter box drops). In addition, a night-time defects inspection which
shows no lighting defects (or that such defects are rectified) must be undertaken during construction.
This inspection should include some spot measurements of horizontal light spill (it is not practical to
measure upward light spill). In areas that are highly-urbanised with numerous light sources, an
alternative approach to light spill mitigation or management must be outlined and proposed.
The implementation for measures identified for the operational phase should include as 17T-17Tbuilt drawings
detailing any changes to the design and/or operational controls/ongoing monitoring required detailed in
operation & maintenance manuals or similar.
Any additional light mitigation construction initiatives must aim to prevent light spill and may comply
with light technical parameters such as that stipulated in AS1158 and AS4282.
Evidence should show how mitigation measures for any sensitive receptors has been applied for any
construction related lights sources and an internal night time audit must be undertaken during the
construction phase.
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A mitigation plan including a complaints management procedure must be developed to appropriately
manage and mitigate light spill during construction.
Example evidence for Level 1
• Lighting audit or assessment,
• As Built Drawings,
• Environmental management plan,
• Asset management plan,
• Modelling results,
• Light spill design measures,
• List of design luminaires,
• Monitoring reports,
• Inspection reports, and
• CV of suitably qualified person.
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References
All, J, Babister M, Nathan R, Weeks W, Weinmann E, Retallick M, Testoni I, (Editors), 2016. Australian Rainfall and Runoff: A Guide to Flood Estimation, Canberra: Commonwealth of Australia.
Babisch, W, 2003. Stress hormones in the research on cardiovascilar effects of noise. Noise Health, Volume 5, pp. 1-11.
Civil Contractors Federation, 2010. CCF Environmental, s.l.: CCF Environmental.
Commonwealth of Australia, 2016. State of the Enviornment Report , Canberra: Commonwealth of
Australia.
Department of the Environment and Energy, 2015. National Water Quality Management Strategy , Canberra: Australian Government.
Engineers Australia, 2018. National Committee for Water Engineering. [Online]
Available at: Uhttps://www.engineersaustralia.org.au/Communities-And-Groups/National-Committees-
And-Panels/Water-EngineeringU
[Accessed 17 May 2018].
ENVIRON Australia Pty Ltd, 2010. Cleaner Non-road Diesel Engine Project – Identification and Recommendation of Measures to Support the Uptake of Cleaner Non-road Diesel Engines in Australia, s.l.: ENVIRON Australia Pty Ltd.
National Environment Protection Council, 1998. National Environmental Protection (Ambient Air Quality) Measure, s.l.: NEPC.
NEPC, 2018. National Environmental Protection Measures. [Online]
Available at: Uhttp://www.nepc.gov.au/nepmsU
[Accessed 17 May 2018].
OECD, 2012. OECD Environmental Outlook to 2050, s.l.: OECD Publishing.
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RESOURCE EFFICIENCY
In a finite world, with growing population, consumption and demand for resources, there is an increasing
imperative to manage resources sustainably.
The concepts of resource efficiency (using resources as efficiently as possible) and eco-efficiency
(producing more with less) have long been established as a core element of sustainable development,
alongside the need to reduce the associated supply chain effects of resources use and the impacts of
waste. This category includes waste, land and materials and does not include energy or water, which
are addressed in their respective categories.
Sustainable Development Goal 12 is Responsible Consumption which aims to increase resource
efficiency and decrease waste generation. Resource efficiency is also interlinked with long-established
concepts such as waste minimisation, cleaner production (optimising resource and economic efficiency
and minimising pollution and waste), industrial ecology, resource recovery and industrial symbiosis
(wastes from one industry become materials for another).
More recently the concept of the circular economy has emerged as an alternative economic model. In
summary, a circular economy seeks to minimise the need for new resources within a system by closing
the loop making waste itself a resource. This contrasts with the traditional linear economy that operates
on the basis that new natural resources are always available. Thus, the circular economy encourages
design based on the ability to continuously re-use resources to reduce the dependency on sourcing new
materials.
The general objective of all these concepts and models is more efficient and sustainable use of natural
resources.
The infrastructure sector is a major consumer of natural resources and generator of resource outputs
(waste). Therefore, the industry has an important position in meeting the challenge of resource efficiency
and achieving the necessary improvements through application of best practice and development of
innovative solutions.
As a subset of industrial ecology, industrial symbiosis looks beyond traditional asset management
models and supply chains by considering the overall flow of material and energy across an asset/project
or business system and utilising resource outputs (waste) as resources. It is based upon understanding
how systems work and identifying opportunities to operate more efficiently and profitably through cross-
industry integration, collaboration and technological improvement.
Industrial symbiosis supports the circular economy model by minimising the consumption of resources
such as water, and energy whilst reducing resource output (waste) production. When executed well it
inevitability leads to cost savings and financial benefits to industry and community.
The application of industrial symbiosis can provide the following benefits:
• Cost savings,
• Optimised use of resources (e.g. energy, resource outputs, water and/or by-products),
• Minimised environmental impact (including resource outputs and pollution),
• Improved reputation
• Improved integration with local industry and community,
• Enhanced innovation and opportunities for economic growth,
• Reduced risk (e.g. resource availability and price volatility),
• Enhanced corporate responsibility and regulatory compliance, and
• Behaviour change throughout the supply chain.
While sustainability can be a nebulous term, resource efficiency is increasingly being used as the
terminology to describe practical environmental sustainability in a language that resonates with industry.
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Resource Efficiency - Australian and New Zealand context
The benefits of resource efficiency as a key sustainability implementation approach is well-established
across Australia and New Zealand. Examples are outlined below:
• NSW EPA Industrial Ecology Program - The NSW EPA is actively driving industrial ecology in
NSW, with facilitators helping organisations identify and implement opportunities.
• Kwinana Industrial Area, Western Australia - The Kwinana Industrial Area contains numerous
heavy process industries, including chemicals manufacturing, mine processing facilities and oil
refining. Industrial ecology has been actively applied in Kwinana mainly through the Centre of
Excellence in Cleaner Production at Curtin University, in collaboration with the Kwinana Industries
Council.
• Gladstone, Queensland - Similar to Kwinana, Gladstone has a large heavy process industrial
area with an active approach to identifying and implementing industrial symbiosis synergies
between industries.
• The NSW Government Waste and Resource Recovery Initiative has led to the creation of four
industrial ecology networks as part of its Business Recycling Program.
• Sustainability Victoria is a Victorian government statutory authority delivering programs on
integrated waste management and resource efficiency. Established under the Sustainability
Victoria Act 2005, Sustainability Victoria’s board is appointed by the Minister for Energy,
Environment and Climate Change. Sustainability Victoria has produced a suite of resources and
tools that business can use to better understand resource efficiency and determine resource
intensity such as case studies, Top Tips, Energy Efficiency Best Practice Guide and Process
Mapping tools.
• Queensland’s Waste Strategy 2010 – 2020 identifies resource efficiency as one of its guiding
principles and aims for all business to be aware of, and take part in, work to avoid waste
generation and improve resource efficiency.
• The Government of South Australia, through Green Industries SA, “helps develop the green
economy in response to the demand for clean and green produce, and the reduction of emissions
to air, water and soil from industry. Green Industries SA promotes the more efficient use of
resources, and the conservation and recovery of scarce resources”. This includes offering
Resource Efficiency and Productivity (REaP) Grants to kickstart implementation of eligible
recommendations.
• The Northern Territory Government has committed to promote community awareness and
understanding of resource efficiency as part of its management actions within the Waste
Management Strategy for the Northern Territory 2015-2022 (July 2015).
• EPA Tasmania has a dedicated Resource Efficiency webpage providing resource efficiency case
studies.
• Auckland Council through its waste minimisation plan aims to reach zero waste by 2040 and
supports programmes like the Resource Recovery Network (RRN). RRN works through
community recycling, re-use and repair fairs and supporting local employment. The overarching
aim of the plan is moving away from traditional waste management to a vision of resource
management. This strategy led Auckland to be selected to lead the international C40 Waste to
Resources Network.
• The New Zealand Waste Strategy 2010 is a national strategy which identifies resource efficiency
as one of its two goals and aims local government, businesses and communities to “improve the
efficiency of resource use to reduce the impact on the environment and human health and
capitalise on potential economic benefits”.
• Target Sustainability: A programme run by the Christchurch City Council, provides free
support to help Christchurch businesses become more resource efficient through reducing waste
and being energy and water efficient.
• WasteMINZ: is the largest representative body of the waste, resource recovery and
contaminated land sectors in New Zealand. They work with industry partners and government on
advancing waste and contaminated land management issues which has yielded national
programmes such as Love Food Hate Waste NZ which focuses on resource efficiency through
prevention of food waste.
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The following credit apply to this category:
Rso-1 Resource Efficiency Strategy and Management
Rso-2 Contamination and Remediation
Rso-3 Management of Acid Sulfate Soils (AU only)
Rso-4 Resource Recovery
Rso-5 Adaptability
Rso-6 Material Life Cycle Impact Measurement and Reduction
Rso-7 Sustainably Labelled Products and Supply Chains
Category linkages
The ISv2.0 Resource Efficiency category links with the following categories:
Table En26 Category linkages
Credit Description Planning Design As Built Operations
Lea-1 The REAP developed in Rso-1 should be outlined in the project/asset’s sustainability plan.
x x x
Lea-2 The risk and opportunity assessment undertaken in Lea-2 should include risks and opportunities related to resource use and efficiency.
x x x x
Spr-1 Material resource efficiency risks and opportunities should be included in the sustainable procurement strategy.
x x x x
Ecn-1 Rso-1 DL1.6 references the economic theme as a useful resource for undertaking a cost-benefit analysis. Rso-2 PL2.2, DL2.1 and ABL2.1 require an assessment to be undertaken in accordance with Ecn-1.
x x x x
Ecn-2 Rso-2 PL2.2 requires an assessment to be undertaken in accordance with Ecn-2.
x
Ecn-4 Rso-1 DL1.6 references the economic theme as a useful resource for undertaking a cost-benefit analysis. Rso-2 PL2.2, DL2.1 and ABL2.1 require an assessment to be undertaken in accordance with Ecn-4.
x x x x
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ISv2.0 Design
Rso-1 Resource Efficiency Strategy and Management
Aim
To reward the development and implementation of resource efficiency strategy and associated action
plans.
Criteria
Table En27 Rso-1 Design summary criteria table
Level 1 Level 2 Level 3
DL1.1 A resource efficiency workshop is held to define the strategy and performance expectations for the project. AND DL1.2 A Resource Efficiency Strategy (RES) is developed to set the expectations for design, construction and operation of the project. AND DL1.3 A design workshop is held to identify resource efficiency opportunities. AND DL1.4 A Resource Efficiency Action Plan (REAP) is developed to describe how the Resource Efficiency Strategy will be implemented. AND DL1.5 An up-to-date regulatory approvals/permitting register and all relevant approvals documentation is provided to the proponent and contractor prior to the commencement of construction.
The requirements for Level 1 are achieved. AND DL2.1 Performance targets demonstrate circular economy outcomes. AND DL2.2 REAP actions outlined for design are met.
The requirements for Level 2 are achieved. AND DL3.1 The project is designed to align with a broader regional resource efficiency (or equivalent) program.
The overarching intent of this credit is to enable the project to identify and convey specific resource
efficiency expectations for each phase of the infrastructure life cycle and develop circular economic
strategies for the project.
Clear, measurable, project-specific performance expectations should be conveyed in the whole project
planning philosophy including: concept design, environmental impact assessment briefs, contamination
investigations, stakeholder engagement, baseline assessments/monitoring, environmental approvals,
and procurement processes (such as early contractor involvement (ECI) processes, requests for
expressions of interest, requests for proposals, subsequent contract documentation, specifications and
tender evaluation processes).
The Resource Efficiency Strategy (RES) aims to encourage design, construction and operational teams
to apply some of the key principles of industrial ecology by looking outside of their traditional vertical
supply/disposal routes for solutions which lead to circular economic outcomes.
Identifying opportunities to consolidate resource streams can enhance commercial viability and create
new market opportunities for potential solutions. Proximity of the solution is particularly relevant for high-
volume and/or low-value resources such as excavation spoil, due to the costs and impacts of transport
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and handling. Another benefit of mapping nearby asset, project and organisational activity is that market
opportunities for resources, especially resource outputs, are often enhanced by increasing volume.
Consideration throughout all phases should employ a holistic model of thinking.
Definitions
Circular economic outcome means that resources are used for the maximum amount of time and
value, then are recovered and regenerated into other resources.
Resource Efficiency Action Plan (REAP) is developed for project/asset delivery and operation to
describe how the Resource Efficiency Strategy will be implemented.
Resource efficiency related program is defined as a network or program that results in sharing of
resource data, efficiency ideas and ongoing exchange or re-use of resources between different
organisations and across industries. Programs/initiatives may include:
• Resource output (waste) exchange networks,
• Industrial ecology programs,
• Industrial symbiosis programs, and
• Resource efficiency programs.
Resource Efficiency Strategy (RES) identifies and conveys specific high-quality baseline information
and a clear set of resource efficiency performance expectations for each phase of the infrastructure life
cycle.
Resource inputs are materials which are used to build an asset, e.g. steel, concrete, brick.
Resource outputs are traditionally known as ‘waste’.
SMART targets are targets which are specific, measurable, achievable, relevant and time-bound
Suitably Qualified Professional is a person with experience in managing resource efficiency
requirements for construction projects. This may include a construction phase experienced
environmental professional, an experienced Infrastructure Sustainability Accredited Professional or an
environmental auditor.
Level 1
DL1.1 A resource efficiency workshop is held to define the strategy and performance expectations for the project.
If a Resource Efficiency Strategy (RES) was developed and verified in a Planning rating, then this
criterion is not applicable.
A resource efficiency workshop must be held to define resource efficiency goals, a whole-of-project
strategy and identify project-specific performance expectations for the project.
The resource efficiency workshop must be multidisciplinary and include the following:
• Representation from senior project/organisational leadership,
• A Sustainability Manager,
• An Environment Manager (or equivalent),
• A Project Manager/Director or a representative from a senior-leadership team,
• Representation from the designers if known or professionals with relevant design experience,
• Representation from the contractor if known or professionals with relevant construction
experience, and
• Representation from the operator if known or professionals with relevant operational
experience.
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The resource efficiency workshop must identify the following, for inclusion in the RES:
• Overarching project/asset resource efficiency goals and prioritisation of those goals,
• Regionally-specific ‘business as usual’ and ‘best practice’ outcomes for resource efficiency for
each identified resource to determine project-specific objectives and SMART targets. An
example could be all inert construction resource outputs are re-used onsite/recycled by an
appropriately licenced facility,
• Current/previous activity of recent similar projects/assets relating to resource efficiency,
• The resources inputs and outputs that apply to the project/asset by location, classification/type
and volume (if known),
• Specific opportunities to improve resource efficiency,
• Key actions to be implemented for each phase of the infrastructure life cycle,
• Possible partnerships that could help achieve the objectives of the strategy, and
• Strategic logistics and how logistics can be used to meet the objectives of the RES.
DL1.2 A Resource Efficiency Strategy (RES) is developed to set the expectations for design, construction and operation of the project.
If a RES has been developed and verified in a Planning rating, then it must be reviewed and updated
considering any new information or changes to the project.
If a RES has not been developed, then the following applies:
The RES must be developed, defining the resource efficiency expectations for project delivery and
operation.
The RES should convey the project-specific resource efficiency goals and define the requirement for a
Resource Efficiency Action Plan (REAP) to be developed during the project delivery and operational
phases. The intent of the REAP is to translate the resource objectives and targets into an action plan
that can enable the achievement of the targets, via appropriate initiatives and resource management.
The Resource Efficiency Strategy must include:
1. Relevant background and/or baseline information
• An overview of regulatory approvals requirements/consents relevant to the project/asset,
providing clear guidance related to resource re-use/disposal, including onsite re-use, offsite re-
use, stockpiling and transportation where applicable,
• Documentation, data and summaries of consultation/meetings relating to permits, approvals and
licences,
• Guidance and existing information (where applicable) related to resource efficiency work
undertaken to date,
• Baseline information relevant to resource efficiency. This includes predicted resource inputs,
outputs and existing on-site resources by location, classification/type and volume,
• Roles and responsibilities for key stakeholders with regards to resource efficiency throughout
the project life cycle (including the proponent, regulators and project delivery and operational
teams),
• A register of resource efficiency opportunities (where applicable) (see Table En28) if possible,
identify opportunities, constraints, mitigations and recommended actions for implementation,
• Overarching resource efficiency milestone expectations, and
• Identified partnerships to meet the objectives of the strategy for formation in later stages of the
infrastructure life cycle.
2. Project-specific resource efficiency expectations
The RES must outline project-specific resource efficiency SMART targets for the project through each
phase of the infrastructure life cycle. This information will be used in the Design and As Built phases to
develop the REAP.
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Table En28 outlines the key areas of resource efficiency that must be considered, as a minimum, in the
RES. Justification must be provided outlining which opportunities will be pursued and which
opportunities will not be pursued on the project.
Table En28 Summary of resource efficiency opportunity areas and goals
Resource efficiency opportunity areas (SMART targets to be developed for L2)
Re
so
urc
e O
utp
uts
Minimisation of resource output generation (including striving towards cut-and-fill balance)
Maximised onsite re-use of reusable resource outputs material (including contaminated and acid sulfate soil)
Maximised offsite re-use of reusable resources where onsite solutions cannot be identified (including contaminated material and acid sulfate soil)
Deconstruction/disassembly/adaptability of the asset
Beneficial re-use of existing onsite resources
Beneficial re-use of resource outputs by nearby projects/assets
Re
so
urc
e In
pu
ts
Optimisation of overall resource use (including striving towards cut-and-fill balance)
Minimised use of virgin resources
Maximised use of local resources
Maximised use of resources that can be re-used or recycled
Beneficial re-use of resource outputs from nearby projects/assets
Maximised use of resource inputs (materials) with recycled waste content
Minimised environmental and social impact of logistics (transport and handling)
DL1.3 A design workshop is held to identify resource efficiency opportunities.
A design workshop must be held to identify resource efficiency opportunities to meet the objectives and
targets of the RES. The workshop must include a multidisciplinary team and include the following as a
minimum:
• Design engineers working on the design of the project,
• Relevant subject matter experts,
• A logistics expert,
• An expert in construction planning,
• An asset management/operation & maintenance expert, and
• Contracts & procurement experts.
The opportunities identified in the workshop must be captured and all feasible options must be
incorporated in the REAP, the final design and/or management plans. Feasible opportunities are those
considered logistically and technically possible, that meet the objectives of the RES and for which the
benefits outweigh the costs (see Ecn-1 and Ecn-4 for guidance on cost and benefit assessment).
DL1.4 A Resource Efficiency Action Plan (REAP) is developed to describe how the Resource Efficiency Strategy will be implemented
A Resource Efficiency Action Plan (REAP) must be developed and describe how the objectives of the
RES will be met in the design, construction and operational phases.
The REAP must include the following:
• Resource inputs (resources needed to build the project) and outputs (excess resources
including ‘waste’),
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• Actions to achieve 64Tresource efficiency opportunities and associated SMART targets 64Toutlined in
the RES,
• Responsibility and time line for each action,
• An outline of the64T constraints, risks, opportunities, costs and actions required to implement the
resource efficiency opportunities and associated SMART targets outlined in the RES, and
• Approval requirements (including costs and timeframes) for resource efficiency opportunity
implementation.
The REAP must be reviewed and updated at least annually by a suitably qualified professional.
The REAP must be provided to the contractor in handover documents.
DL1.5 An up-to-date regulatory approvals/permitting register and all relevant approvals documentation is provided to the proponent and contractor prior to the commencement of construction.
An up-to-date register of approvals, permits and licences and all relevant supporting data and
documentation (such as approval submissions, comments/responses, letters, emails, raw data and
shapefiles) relating to resource management (including waste re-use, recycling, stockpiling and
transportation as well as material use) must be provided to the proponent and contractor prior to the
commencement of construction. If there are any changes to the register between construction
commencement and design completion, an updated register and evidence must be provided.
Example evidence for Level 1
• Resource Efficiency Strategy,
• Resource Efficiency Action Plan,
• Design drawings,
• Finalised and approved REAP,
• Workshop notes, agenda, minutes, photos, etc,
• Approvals/permitting register, and
• Evidence the REAP is provided to the contractor in handover documents.
Level 2
DL2.1 Performance targets demonstrate circular economy outcomes.
Performance targets must demonstrate circular economy outcomes. This can be achieved through
internal or external partnerships, forward planning, or identifying industrial symbiotic relationships.
Justification must be provided if circular outcomes are not achieved.
DL2.2 REAP actions outlined for design are met.
80% or more of the targets and actions outlined in the REAP for the design phase must be achieved. If
less than 80% of the targets and actions allocated to the design phase are achieved, then points cannot
be awarded for this criterion.
Example evidence for Level 2
• REAP outlining performance targets that demonstrate circular economy outcomes, and
• Reports outlining the achievement of REAP actions and targets.
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Level 3
PL3.1 The project is designed to align with a broader regional resource efficiency (or equivalent) program.
The project must align with, or contribute to, a broader regional resource efficiency (or equivalent)
program.
The development of regionally-focused programs that support resource efficiency (this may include
industrial ecology, industrial symbiosis, materials and/or resource output exchange programs) will
significantly benefit all participants and will accelerate circular economy thinking across and beyond the
infrastructure sector.
Involvement in regional programs will not only identify opportunities for direct exchange of resource
between assets, it will also help to identify market gaps and opportunities for difficult resource output
stream management and sustainable product demand.
Example evidence for Level 3
• Documentation of broader program policy,
• Certification of membership for programs/organisation,
• Meeting Minutes,
• Opportunities Register,
• Newsletters/Publications highlighting project involvement, and
• Digital presence (social media platforms/forums/websites/mobile device apps). For example: the
project could participate or facilitate the development of a resource-sharing mobile app where
surplus hoarding from one site can be posted to the app and another party could use it as a
resource.
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ISv2.0 As Built
Rso-1 Resource Efficiency Strategy and Management
Aim
To reward the development and implementation of resource efficiency strategy and associated action
plans.
Criteria
Table En29 Rso-1 As Built summary criteria table
Level 1 Level 2 Level 3
ABL1.1 The Resource Efficiency Action Plan (REAP) is reviewed and updated. AND ABL1.2 The regulatory approvals/permitting register is reviewed and updated.
The requirements for Level 1 are achieved. AND ABL2.1 REAP actions outlined for construction are met. AND ABL2.2 REAP actions for operations are reviewed, updated and provided to the operator in handover documents.
The requirements for Level 2 are achieved. AND ABL3.1 New resource efficiency opportunities are identified, included in the updated REAP and implemented during the construction phase.
Definitions
Resource Efficiency Action Plan (REAP) is developed for project/asset delivery and operation to
describe how the Resource Efficiency Strategy will be implemented.
Resource Efficiency Strategy (RES) identifies and conveys specific high-quality baseline information
and a clear set of resource efficiency performance expectations for each phase of the infrastructure life
cycle.
Resource inputs are materials which are used to build an asset, e.g. steel, concrete, brick.
Resource outputs are traditionally known as ‘waste’.
Suitably Qualified Professional is a person with experience in managing resource efficiency
requirements for construction projects. This may include a construction phase experienced
environmental professional, an experienced Infrastructure Sustainability Accredited Professional or an
environmental auditor.
Level 1
ABL1.1 The Resource Efficiency Action Plan (REAP) is reviewed and updated.
The REAP must be reviewed and updated during the construction phase where necessary, considering
any new information or changes to the design or construction methodology. This must be undertaken
at least annually by a suitably qualified professional.
ABL1.2 The regulatory approvals/permitting register is reviewed and updated.
An up-to-date register of approvals, permits and licences, all relevant supporting data and
documentation (such as approval submissions, comments/responses, letters, emails, raw data and
shapefiles) relating to resource management (including waste re-use, recycling, stockpiling and
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transportation as well as material use) must be reviewed and updated at least annually. Appropriately
collated documentation across the construction stage must be provided to the operator.
Example evidence for Level 1
• Updated REAP,
• Approvals/permitting register,
• Evidence that the approvals/permitting register has been provided to the operator, and
• Management plans/handover documents.
Level 2
ABL2.1 REAP actions outlined for construction are met.
80% or more of the targets and actions outlined in the REAP for the construction phase must be
achieved. If less than 80% of the targets and actions allocated to the construction phase are achieved,
then points cannot be awarded for this criterion.
ABL2.2 REAP actions for operations are reviewed, updated and provided to the operator in handover documents.
The operational actions in the REAP must be reviewed and updated during construction where
necessary, considering any new information or changes to the design or construction methodology, and
provided to the operator in handover documents.
Example evidence for Level 2
• Resource efficiency performance reports,
• Updated REAP,
• Evidence that the REAP actions have been provided to the operator, and
• Management plans/handover documents.
Level 3
ABL3.1 New resource efficiency opportunities are identified, included in the updated REAP and implemented during the construction phase.
New resource efficiency opportunities regarding diversion from landfill or virgin resource use must be
identified and implemented during the construction phase. The opportunities identified and implemented
in construction must result in a minimum of 10% reduction of resource outputs to landfill or 10%
reduction in virgin resource use from the completed detailed design either on the project/asset itself or
10% reduction in partnership’s project’s virgin resource use.
An example of this could be resource outputs sold or donated to a local community in need or a resource
output that is re-used onsite instead of the detailed design’s specification for a virgin resource.
The intent is to encourage the project delivery teams to continuously identify resource efficiency
improvements and partnerships throughout project delivery and not stop once design is complete.
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Example evidence for Level 3
• Design Reports,
• Opportunities Register,
• Updated REAP,
• Resource input/output reporting, and
• Partnership documentation.
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ISv2.0 Design
Rso-2 Contamination and Remediation
Aim
To reward the consideration of sustainable contamination and remediation strategy within a broader
resource efficiency strategy on a project-specific basis.
Criteria
Table En30 Rso-2 Design summary criteria table
Level 1 Level 2 Level 3
DL1.1 A desktop risk assessment that identifies contamination risk is undertaken or reviewed. AND DL1.2 Any further site investigations to confirm and quantify contamination risk are undertaken. AND DL1.3 Project-specific performance targets for contaminated material are developed. AND DL1.4 A Site Contamination Management Plan (SCMP) (or equivalent) is developed to outline the management of contaminated material along with opportunities for retention and/or re-use of any contaminated material. AND DL1.5 The proposed design and construction methodology has considered contamination risk.
The requirements for Level 1 are achieved. AND DL2.1 A formal assessment to determine the remediation options/strategy for identified contaminated material is undertaken. AND DL2.2 The SCMP (or equivalent) is reviewed and updated as a result of further investigation and information.
The requirements for Level 2 are achieved. AND DL3.1 The effectiveness and durability of the remedial solutions are outlined.
The intent of this credit is:
• To encourage the project delivery and operational teams to demonstrate that they understand
the risk and opportunities related to contaminated material early enough in project planning to
be able to implement best-practice solutions, and
• To reduce the levels of uncertainty and therefore risk and cost related to contaminated material
as early as possible in project delivery and operation.
Contamination is one of the greatest risks to a project as it is often difficult to estimate, has restrictive
disposal and remediation options, can delay the construction program and typically incurs a high cost
burden to manage, store, transfer and dispose.
Definitions
Contamination is defined in the National Environmental Protection Measure (NEPM 1999 (as amended
2013)) for the Assessment of Site Contamination, as “the condition of land or water where any chemical
substance or waste has been added at above background level, and represents, or potentially
represents, an adverse health or environmental impact”. Note that contamination addresses the
condition of land or water and does not address the presence of hazardous substances in buildings or
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structures which is dealt with separately. For clarity, contamination includes asbestos but does not
include acid sulfate soils. While the NEPM for the Assessment of Contamination is a nationally
consistent approach to assessing site contamination, each state and territory regulates the assessment
of site contamination separately.
Independence means a person independent from the project team. To determine independence the
person(s):
• must not work directly on the project or asset or be employed by a parent organisation,
• must not work for one of the organisations contracted to the project (such as one organisation
involved in a joint venture or alliance to deliver the project), and
• must be engaged to act independently of the project or asset and be able to show no vested
interest in the project or asset.
Preliminary site investigation usually involves: (a) establishing a site history to identify the
characteristics of the site (such as the location and layout of the site, the building construction on the
site, the geological setting, current and past activities at the site, current and past uses of the site, and
heritage considerations); and (b) inspecting the site; and (c) interviewing representatives for the site.
Please see Schedule A 'Recommended general process for assessment of site contamination' of
National Environment Protection (Assessment of Site Contamination) Measure 1999 (amended 2013)
for more details.
Resource Efficiency Action Plan (REAP) is developed for project/asset delivery and operation to
describe how the Resource Efficiency Strategy will be implemented.
Resource Efficiency Strategy (RES) identifies and conveys specific high-quality baseline information
and a clear set of resource efficiency performance expectations for each phase of the infrastructure life
cycle.
Resource inputs are materials which are used to build an asset, e.g. steel, concrete, brick.
Resource outputs are traditionally known as ‘waste’.
Suitably Qualified Professional is a professional that meets the requirements of Schedule B(9) of the
NEPM 1999 (as amended 2013). While a contaminated land auditor accredited by the relevant state
authority would be acceptable, others who meet the NEPM requirements would also be acceptable, for
example CRC CARE Site Contamination Practitioners Australia (Certified Practitioner Site Assessment
and Management – CP SAM) and EIANZ Certified Environmental Practitioner (CEnvP Site
Contamination Specialist).
Sustainable remediation is the practice of demonstrating, in terms of environmental, economic and
social indicators, that the benefit of undertaking remediation is greater than its impact, and that the
optimum remediation solution is selected through the use of a balanced decision-making process (SuRF
UK, 2010).
Level 1
DL1.1 A desktop risk assessment that identifies contamination risk is undertaken or reviewed.
If a desktop contamination risk assessment has been undertaken and verified in a Planning rating, then
it must be reviewed and updated considering any new information or changes to the project.
If a desktop contamination risk assessment has not been undertaken, then the following applies:
A desktop risk assessment must be undertaken to identify potential contamination risk. The assessment
may be part of a broader project risk assessment or a standalone environmental risk assessment and
may be undertaken as part of Lea-2. It must identify the risk, assess the likelihood of the risk occurring,
estimate the expected consequence; and identify potential mitigation measures (or recommendations)
with regards to potential contaminants.
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DL1.2 Any further site investigations to confirm and quantify contamination risk are undertaken.
Any further site investigations to verify and quantify contamination risk must be undertaken in
accordance with Schedule A 'Recommended general process for assessment of site contamination' of
National Environment Protection (Assessment of Site Contamination) Measure 1999 (amended 2013).
Justification must be provided if no further site investigations are required.
DL.1.3 Project-specific performance targets for contaminated material are developed.
If project-specific targets were developed and verified as part of the Planning rating, then those targets
can be used to meet the requirements of this criterion.
If project-specific targets were not developed18T,18T then the following applies:
Project-specific performance targets for contaminated material must be developed for achievement of
Levels 2 and 3 in As Built and incorporated into the RES (according to potential location,
classification/type and volume). These targets must take into account all previous site investigations
and any other baseline contamination information. The default targets in Table En31 may be used to
meet this criterion.
Specific actions relating to contaminated material are intended to encourage effort by project delivery
and operational teams in relation to waste streams that may not be significant by overall percentage of
waste but have a disproportionately negative impact on the environment.
If project-specific targets are developed that deviate from Table En31 the proposed targets must assess
the importance/degree of scrutiny of each contamination streams based on:
• The relative impact of that contamination stream upon the environment, and
• Demonstration that significant barriers exist to meeting the performance targets. This could
include restrictions on remediation options and/or overcoming lack of existing recycling/re-use
options.
Note: The aim is to develop targets for the contamination streams that are actually relevant to the project,
e.g. the project is rewarded for addressing its contamination risks rather hitting a generic percentage
that may not recognise individual project needs. For example, the same landfill diversion target should
not apply to a tunnel project with high volumes of clean fill and minimal contamination as to a brownfield
project with high volumes of contamination with minimal clean spoil.
Performance targets for contamination can be excluded where it can be demonstrated that they are not
applicable to the specific project.
Project-specific Level 2 and 3 targets for the Design, As Built and Operations ratings must be reviewed
by a suitably qualified professional, unless the default targets in Table En31 are used.
The review must cover the assumptions, reasoning, and feasibility of the project-specific targets.
It must be shown how the feedback raised in the review has been addressed, including any updates to
assumptions, reasoning or targets.
Table En31 Project default targets for resource efficiency performance criteria: Contamination
Rating/Phase Level 2 Target Level 3 Target Justification
As Built >65% onsite retention/re-use <10% Landfill
>75% onsite retention/re-use <5% Landfill
To be developed by the Designer
Operations >65% onsite retention/re-use <10% Landfill
>75% onsite retention/re-use <5% Landfill
To be developed by the Designer
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DL1.4 A Site Contamination Management Plan (SCMP) (or equivalent) is developed to outline the management of contaminated material along with opportunities for retention and/or re-use of any contaminated material.
A Site Contamination Management Plan (SCMP) (or equivalent) must be developed to outline
contamination management actions. The SCMP should outline opportunities for retention and/or re-use
of any contaminated material.
The SCMP must consider the following unless justification can be provided as to why some elements
are not applicable:
• How contaminated material is to be characterised, classified, tracked, re-used, disposed of and
monitored throughout the project duration,
• An indicative program for disposal and/or re-use of contaminated material and how relevant
legislation will be complied with for the duration of the project schedule,
• How the volume of contaminated material will be minimised throughout the project by the
contractor and their sub-contractors,
• Specific documented mechanisms for adopting a ‘reduce, re-use, and recycle’ approach for
dealing with all contaminated material,
• How it links to the requirements of the REAP, and
• A procedure for the identification, classification and disposal of any previously unknown
contaminated material in the event such material is encountered.
DL1.5 The proposed design and construction methodology has considered contamination risk.
The project design and construction methodology must reflect management actions or design initiatives
to reduce contamination risk across design, construction and operation. This should be incorporated in
the REAP. The final design drawings must be provided as evidence with justification of how
contamination risk has been managed.
Example evidence for Level 1
• Project-specific targets,
• Design and construction drawings/methods/plans,
• Risk assessment,
• Site Contamination Management Plan (or equivalent), and
• Site assessment information.
Level 2
DL2.1 A formal assessment to determine the remediation options/strategy for identified contaminated material is undertaken.
If a formal assessment has been undertaken and verified in a Planning rating, then it must be reviewed
and updated considering any new information or changes to the project.
If a formal assessment has not been undertaken, then the following applies:
A formal assessment must be undertaken in accordance with Ecn-1 and Ecn-4 to determine the
remediation options/strategy for identified contaminated material. Please see the Economic Theme
introduction for an outline of formal assessment options which include rapid cost-benefit analysis and
multi-criteria assessment.
The formal assessment must include ongoing post-construction management costs and consider the
sustainability indicators in Table 4.3 of ‘A Framework for Assessing the Sustainability of Soil and
Groundwater Remediation’ (SuRF, 2010) and/or ISO 18405:2017 Soil Quality – Sustainable
Remediation. Indicators should be project-specific and agreed with stakeholders.
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DL2.2 The SCMP (or equivalent) is reviewed and updated as a result of further assessment and investigation.
The SCMP (or equivalent) must be reviewed and updated if appropriate, considering changes to the
risk assessment, which may result from further site investigations or changes to design or construction
methodology prior to construction commencement.
Example evidence for Level 2
• Cost-benefit analysis to determine the remediation options/strategy for contaminated material,
• Specific remediation options for contaminated material, and
• Site Contamination Management Plan (or equivalent).
Level 3
DL3.1 The effectiveness and durability of the remedial solutions are outlined.
The effectiveness and durability of the remedial solution for contaminated material, including ongoing
maintenance and monitoring must be outlined over the lifetime of the project and incorporated into the
SCMP.
Evidence should be available regarding the longevity of the remedial solution and normal maintenance
requirements. Long-term monitoring may be required to ensure the continued effectiveness of some
solutions, including natural attenuation, permeable reactive barriers, slurry walls, ongoing process-
based treatments for groundwater, etc. Monitoring arrangements will depend on the type of remediation
method chosen and its projected lifetime. Where monitoring is necessary, there should also be
contingency plans in case monitoring data should demonstrate any fault or deterioration in the remedial
solution.
Example evidence for Level 3
• Updated SCMP.
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Rso-2 Contamination and Remediation
Aim
To reward the consideration of sustainable contamination and remediation strategy within a broader
resource efficiency strategy on a project-specific basis.
Criteria
Table En32 Rso-2 As Built summary criteria table
Level 1 Level 2 Level 3
ABL1.1 The project-specific contamination risk assessment is reviewed and updated. AND ABL1.2 Any further site investigations to verify and quantify contamination risk are undertaken. AND ABL1.3 Recommendations and mitigation measures identified from the risk assessment associated with contamination risk are implemented. AND ABL1.4 The SCMP (or equivalent) is reviewed and updated.
The requirements for Level 1 are achieved. AND ABL2.1 The formal assessment examining remediation options/strategy is updated. AND ABL2.2 Level 2 project-specific targets for construction are achieved. AND ABL2.3 The SCMP (or equivalent) has been implemented.
The requirements for Level 2 are achieved. AND ABL3.1 Level 3 project-specific targets for construction are achieved.
Definitions
Contamination is defined in the National Environmental Protection Measure (NEPM 1999 (as amended
2013)) for the Assessment of Site Contamination, as “the condition of land or water where any chemical
substance or waste has been added at above background level, and represents, or potentially
represents, an adverse health or environmental impact”. Note that contamination addresses the
condition of land or water and does not address the presence of hazardous substances in buildings or
structures which is dealt with separately. For clarity, contamination includes asbestos but does not
include acid sulfate soils. While the NEPM for the Assessment of Contamination is a nationally
consistent approach to assessing site contamination, each state and territory regulates the assessment
of site contamination separately.
Suitably Qualified Professional is a professional that requirements of Schedule B(9) of the NEPM
1999 (as amended 2013). While a contaminated land auditor accredited by the relevant state authority
would be acceptable, others who meet the NEPM requirements would also be acceptable for example
CRC CARE Site Contamination Practitioners Australia (Certified Practitioner Site Assessment and
Management – CP SAM) and EIANZ Certified Environmental Practitioner (CEnvP Site Contamination
Specialist).
Resource outputs is traditionally known as ‘waste’.
Suitably Qualified Professional is a professional that requirements of Schedule B(9) of the NEPM
1999 (as amended 2013). While a contaminated land auditor accredited by the relevant state authority
would be acceptable, others who meet the NEPM requirements would also be acceptable.
Sustainable remediation is the practice of demonstrating, in terms of environmental, economic and
social indicators, that the benefit of undertaking remediation is greater than its impact, and that the
optimum remediation solution is selected through the use of a balanced decision-making process (SuRF
UK, 2010).
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Level 1
ABL1.1 The project-specific contamination risk assessment is reviewed and updated.
The project-specific contamination risk assessment must be reviewed and updated during construction
where necessary, considering any new information or changes to the design or construction
methodology. This review and update must occur at least annually and be undertaken by a suitably
qualified professional.
ABL1.2 Any further site investigations to verify and quantify contamination risk are undertaken.
If further site assessments are required, as recommended in the project risk assessment (ABL1.1) or
SCMP, then the site assessment must follow the recommended approach in Schedule A
'Recommended general process for assessment of site contamination' of National Environment
Protection (Assessment of Site Contamination) Measure 1999 (amended 2013). If there is no
recommendation for further site investigations then this criterion does not apply.
ABL1.3 Recommendations and mitigation measures identified from the risk assessment associated with contamination risk are implemented.
Recommendations from the risk assessment associated with contamination risk for the construction
phase must be implemented.
ABL1.4 The SCMP (or equivalent) is reviewed and updated.
The contamination management plan (or equivalent) must be reviewed and updated during the
construction phase where necessary, considering changes to the risk assessment, which may result
from further site investigations or changes to design or construction methodology. The SCMP must be
reviewed and updated at least annually by a suitably qualified professional.
Example evidence for Level 1
• Risk assessment,
• Contamination reports,
• Remediation Action Plan,
• Review/audit reports, and
• Updated SCMP.
Level 2
ABL2.1 The formal assessment examining remediation options/strategy is updated.
The formal assessment must be updated based on any unexpected finds of contaminated material
during delivery to predetermine the remediation options/strategy for contaminated material in
accordance with Ecn-1 and Ecn-4. Please see the Economic Theme introduction for an outline of formal
assessment options which include rapid cost-benefit analysis and multi-criteria assessment.
The formal assessment must be updated outlining post-construction and ongoing management costs
and consider the sustainability indicators in Table 4.3 of ‘A Framework for Assessing the Sustainability
of Soil and Groundwater Remediation’ (SuRF, 2010) and/or ISO 18405:2017 Soil Quality – Sustainable
Remediation with respect to any unexpected finds.
ABL2.2 Level 2 project-specific targets for construction are achieved.
Monitoring and auditing of contamination and remediation must be undertaken monthly to show that the
Level 2 project-specific targets (as outlined in Design Rso-2) are achieved.
The project delivery and operational teams may propose changes to the project-specific targets for
contamination and remediation (as defined in Design Rso-2). The reason for changing the project-
specific targets may include:
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• Changes to design and/or construction or operational methodologies,
• Changes to market conditions i.e. supply, demand and costs, and
• Changes to legislation.
If any changes are made to the project-specific targets, then the new targets must be independently
reviewed by a suitably qualified professional.
The review of the updated project-specific targets must cover the assumptions, reasoning, and
feasibility of the new targets. The independent suitably qualified professional must outline that they
agree with the reasoning for the updated targets, and that they believe the new targets will result in
greater sustainability outcomes.
It must be shown how the feedback raised in the review has been addressed, including any updates to
assumptions, reasoning or suggested targets.
ABL2.3 The SCMP (or equivalent) has been implemented.
The SCMP or Environmental Management Plan (or equivalent) must be implemented including the
treatment and/or management of contaminated material to be re-used onsite or offsite, along with
ongoing maintenance and monitoring.
Example evidence for Level 2
• Risk assessment,
• Contamination reports,
• Cost-benefit analysis,
• Remediation Action Plan,
• Review/audit reports,
• Contamination register, and
• Documentation (invoices, dockets, online billing) of Contamination management.
Level 3
ABL3.1 Level 3 project-specific targets for construction are achieved.
Monitoring and auditing of contamination and remediation must be undertaken monthly to show that the
Level 3 project-specific targets (as outlined in Design Rso-2) are achieved.
The project delivery and operational teams may propose changes to the project-specific targets for
contamination and remediation (as defined in Design Rso-2). The reason for changing the project-
specific targets may include:
• Changes to design and/or construction or operational methodologies,
• Changes to market conditions i.e. supply, demand and costs, and
• Changes to legislation.
If any changes are made to the project-specific targets, then the new targets must be independently
reviewed by a suitably qualified professional.
The review of the updated project-specific targets must cover the assumptions, reasoning, and
feasibility of the new targets. The independent suitably qualified professional must outline that they
agree with the reasoning for the updated targets, and that they believe the new targets will result in
greater sustainability outcomes.
It must be shown how the feedback raised in the review has been addressed, including any updates to
assumptions, reasoning or suggested targets.
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Example evidence for Level 3
• Monitoring reports,
• Validation reports,
• Documentation (invoices, dockets, online billing) of Contamination management, and
• Review report.
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Rso-3 Management of Acid Sulfate Soil
Aim
To reward the consideration of sustainable acid sulfate soil management strategy within a broader
resource efficiency strategy on a project-specific basis.
Criteria
Table En33 Rso-3 Design summary criteria table
Introduction to Acid Sulfate Soil (ASS)
The description below of how ASS is formed, the potential risks and how ASS should be managed is
from the Queensland Acid Sulfate Soil Technical Manual (Dear et al, 2002).
UFormation of acid sulfate soils
The terms ASS and potential acid sulfate soils (PASS) comprise the common names given to sediments
and soils containing iron sulfides which, when exposed to atmospheric conditions generate, or have the
potential to generate, sulfuric acid. The majority of PASS were formed by natural processes when certain
conditions existed in the Holocene geological period (the last 10,000 years). Formation conditions
require the presence of iron-rich sediments, sulfate (usually from seawater), removal of reaction
products such as bicarbonate, the presence of sulfate reducing bacteria and a plentiful supply of organic
matter). It should be noted that these conditions exist in mangroves, salt marsh vegetation or tidal areas,
and at the bottom of coastal rivers and lakes (Ahern et al, 1998).
The relatively specific conditions under which ASS are formed usually limit their occurrence to low-lying
parts of coastal floodplains, rivers and creeks. Sulfidic sediment may be found at any depth in suitable
coastal sediments, usually beneath the water table (Ahern et al, 1998).
Any lowering in the water table that covers and protects PASS will likely result in their aeration and the
exposure of iron sulfide sediments to oxygen. PASS can also be exposed to air during physical
Level 1 Level 2 Level 3
DL1.1 A desktop risk assessment that identifies acid sulfate soil risk is undertaken or reviewed. AND DL1.2 Site investigations to confirm and quantify acid sulfate soil risk are undertaken. AND DL1.3 Recommendations and mitigation measures from the risk assessment associated with acid sulfate soil risk are implemented during design. AND DL1.4 Project-specific performance targets for acid sulfate soils are developed. AND DL1.5 The proposed design and construction methodology has considered acid sulfate soil risk.
The requirements for Level 1 are achieved. AND DL2.1 An Acid Sulfate Soil Management Plan (or equivalent) is developed outlining opportunities for retention and/or re-use of any treated acid sulfate soil material.
The requirements for Level 1 are achieved. AND DL3.1 The effectiveness and durability of the remedial solutions are outlined.
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disturbance with the material at the disturbance face, as well as the extracted material, both potentially
being oxidised (Ahern et al, 1998).
UPotential risks from acid sulfate soils
The oxidation of iron sulfides present in the sub-surface generally leads to the transformation of PASS
to actual acid sulfate soils (AASS) and the acidification of groundwater. The increasing acidity can
subsequently lead to the mobilisation of the naturally occurring metals in the soil or aquifer matrix. The
AASS associated leachate and low pH groundwater can potentially have significant adverse effects on
the natural and built environments, the economy and human health including:
• The release of acid and metal contaminants into the environment can have significant adverse
effects on the ecology of wetlands and shallow freshwater and brackish aquifer systems by
degrading water quality, habitat and groundwater dependant ecosystems. Acidified groundwater
discharging to surface water systems may also result in fish disease or mortality and impact on
other aquatic organisms,
• The presence of actual ASS and any release of leachate can have significant adverse economic
consequences upon crop productivity and commercial and recreational fisheries,
• The leachate can corrode concrete and steel infrastructure, such as culverts, pipes, bridges and
buildings, reducing their functional life span, and
• Ground and surface waters containing toxic concentrations of acid and metal contaminants can
cause dermatitis, and dust from disturbed ASS may cause eye irritation (Queensland Government
2002).
UManagement of acid sulfate soils
The Queensland Acid Sulfate Soil Technical Manual (Dear et al, 2002) recommends the application of
the following eight management principles:
1. The disturbance of ASS should be avoided wherever possible.
2. Where disturbance of ASS is unavoidable, preferred management strategies are:
• Minimisation of disturbance,
• Neutralisation e.g. with agricultural lime (ag-lime), and
• Hydraulic separation of sulfides, either on its own or in conjunction with dredging strategic reburial
below the water table or other water body.
3. Works should be performed in accordance with best practice environmental management when it
has been demonstrated that the potential impacts of works involving ASS are manageable to
ensure that short and long-term environmental impacts are minimised.
4. The material being disturbed (including the in-situ ASS) and any potentially contaminated waters
associated with ASS disturbance should be considered in developing a management plan for ASS
and/or in complying with environmental standards.
5. Receiving waters, be they marine, estuarine, brackish or freshwaters, should not be used as a
means of diluting and/or neutralising ASS or associated contaminated waters.
6. Management of disturbed ASS and/or groundwater should occur if the relevant ASS action criteria
are reached or exceeded.
7. Stockpiling of untreated ASS above the permanent water table with (or without) containment is not
an acceptable long-term management strategy. For example, soils that are to be stockpiled,
disposed of, used as fill, placed as temporary or permanent cover on land or in waterways, sold or
exported off the treatment site or used in earth bunds that exceed relevant action criteria should be
treated/managed.
8. The following issues should be considered when formulating ASS environmental management
strategies:
• The sensitivity and environmental values of the receiving environment. This includes the
conservation, protected or other relevant status of the receiving environment,
• Whether groundwater and/or surface waters are likely to be directly or indirectly affected,
• The heterogeneity, geochemical and textural properties of soils on site, and
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• The management and planning strategies of local government and/or state government.
Note: Areas of disturbed ASS that have above background concentrations of contaminants in soils,
sediments and/or waters and present, or have the potential to present a risk to human health, the
environment or any environmental value, may then be classified as contaminated sites, under provisions
of relevant state environmental and/or contaminated sites legalisation (or equivalent). Such impacts if
they occur should be remediated, treated and/or managed wherever possible. If at all possible, ASS
should not be disturbed as ASS is benign when left in a waterlogged, undisturbed environment. Avoiding
disturbance can often be the most environmentally sustainable and economic option.
Definitions
ASS Acid sulfate soils (ASS) are naturally occurring soils and sediments containing iron sulfides, most
commonly pyrite. When ASS are exposed to air the iron sulfides in the soil react with oxygen and water
to produce a variety of iron compounds and sulfuric acid (Government of Western Australia, Department
of Environmental Regulation, 2015).
AASS When PASS are disturbed or exposed to oxygen, the iron sulfides are oxidised to produce sulfuric
acid and the soil becomes strongly acidic (usually below pH 4). These soils are then called actual acid
sulfate soils (AASS)—that is, they are already acidic (Government of Western Australia, Department of
Environmental Regulation, 2015).
Independence means a person independent from the project team. To determine independence the
person(s):
• must not work directly on the project or asset or be employed by a parent organisation,
• must not work for one of the organisations contracted to the project (such as one organisation
involved in a joint venture or alliance to deliver the project), and
• must be engaged to act independently of the project or asset and be able to show no vested
interest in the project or asset.
PASS Acid sulfate soils which have not been oxidised by exposure to air are known as potential acid
sulfate soils (PASS). While contained in a layer of waterlogged soil, the iron sulfides in the soil are stable
and the surrounding soil pH is often weakly acid to weakly alkaline (Government of Western Australia,
Department of Environmental Regulation, 2015).
Resource Efficiency Strategy (RES) identifies and conveys specific high-quality baseline information
and a clear set of resource efficiency performance expectations for each phase of the infrastructure life
cycle.
Site investigation: Requirements may vary by local authorities but a site investigation should determine
the extent and severity of acid sulfate soils on a site and evaluate the potential for harm to the
environment or to constructed assets as a result of the development (DER: Treatment and management
of soil and water in acid sulfate soil landscapes, 2015).
Suitably Qualified Professional is a professional that meets the requirements of Schedule B(9) of the
NEPM 1999 (as amended 2013). While a contaminated land auditor accredited by the relevant state
authority would be acceptable, others who meet the NEPM requirements would also be acceptable, for
example CRC CARE Site Contamination Practitioners Australia (Certified Practitioner Site Assessment
and Management – CP SAM) and EIANZ Certified Environmental Practitioner (CEnvP Site
Contamination Specialist).
Level 1
DL1.1 A desktop risk assessment that identifies acid sulfate soil risk is undertaken or reviewed.
If a desktop acid sulfate soil risk assessment has been undertaken and verified in a Planning rating,
then it must be reviewed and updated considering any new information or changes to the project.
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If a desktop acid sulfate soil risk assessment has not been undertaken, then the following applies.
A desktop risk assessment must be undertaken to identify potential contamination risk. The assessment
may be part of a broader project risk assessment or a standalone environmental risk assessment and
may be undertaken as part of Lea-2. It must identify the risk, assess the likelihood of the risk occurring,
estimate the expected consequence; and identify potential mitigation measures (or recommendations)
with regards to acid sulfate soils.
DL1.2 Site investigations to confirm and quantify acid sulfate soil risk are undertaken.
Any further site assessment investigations required to confirm and quantify acid sulfate soil risk must
be undertaken in accordance with local acid sulfate soil management guidelines (or QASSIT if no local
guidelines exist). The desktop risk assessment must be updated if the site investigation provides
information to change the nature or severity of risks.
DL1.3 Recommendations and mitigation measures from the risk assessment associated with acid sulfate soil risk are implemented during design.
Mitigation measures must be developed and implemented to mitigate ASS risks identified in the desktop
risk assessment and investigations.
The following must be considered when developing the mitigation measures, unless justification can be
provided:
1. How contaminated material is to be characterised, classified, tracked, re-used, disposed of and
monitored throughout the project duration.
2. An indicative program for disposal and or re-use of contaminated material and how relevant
legislation will be complied with for the duration of the project schedule.
3. How the volume of contaminated material will be minimised throughout the project by the
contractor and their sub-contractors.
4. Specific documented mechanisms for adopting a ‘reduce, re-use, and recycle’ approach for
dealing with all contaminated material.
5. A procedure for the identification, classification and disposal of any previously unknown
contaminated material in the event such material is encountered.
6. Mitigation identified from the risk assessment associated with acid sulfate soil risk are
implemented during design.
DL1.4 Project-specific performance targets for acid sulfate soils are developed.
If project-specific targets were developed and verified as part of the Planning rating, then those targets
can be used to meet the requirements of this criterion.
If project-specific targets were not developed18T,18T then the following applies:
Project-specific performance targets for ASS must be developed for achievement of Levels 2 and 3 in
As Built and incorporated into the RES (according to potential location, classification/type and volume).
These targets must take into account all previous site investigations and any other baseline ASS
information. The default targets in Table En34 may be used to meet this criterion.
Project-specific Level 2 and 3 targets for the Design, As Built and Operations ratings must be reviewed
by a suitably qualified professional, unless the default targets in Table En34 are used.
The review must cover the assumptions, reasoning, and feasibility of the project-specific targets.
It must be shown how the feedback raised in the review has been addressed, including any updates to
assumptions, reasoning or targets.
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Table En34 Project default targets for resource efficiency performance criteria: treated acid sulfate soil
Rating/Phase Level 2 Target Level 3 Target Justification
As Built >85% diverted from landfill (including >50% onsite re-use)
>95% re-use diverted from landfill (including >75% onsite re-use)
To be developed by the Designer
Operations >85% diverted from landfill
>95% re-use diverted from landfill
To be developed by the Designer
DL1.5 The proposed design and construction methodology has considered acid sulfate soil risk.
The project design and construction methodology must reflect management actions or design initiatives
to reduce ASS risk across design, construction and operation. This should be incorporated in the REAP.
The final design drawings must be provided as evidence with justification of how contamination risk has
been managed.
Example evidence for Level 1
• Risk Assessment,
• Acid sulfate soil management plan (or equivalent), and
• Proposed design showing consideration for ASS.
Level 2
DL2.1 An Acid Sulfate Soil Management Plan (or equivalent) is developed outlining opportunities for retention and/or re-use of any treated acid sulfate soil material.
Acid Sulfate Soil Management Plan (ASSMP) (or equivalent) must be developed by a suitably qualified
professional to outline opportunities for retention and/or re-use of any acid sulfate soil material. The
ASSMP (or equivalent) must be reviewed and updated by a suitably qualified professional if appropriate,
considering changes to the risk assessment, which may result from further site investigations or changes
to design or construction methodology prior to construction commencement.
Example evidence for Level 2
• Acid sulfate soil management plan (or equivalent).
Level 3
DL3.1 The effectiveness and durability of the remedial solutions are outlined.
The effectiveness and durability of the remedial solution for acid sulfate soils, including any potential
ongoing maintenance and monitoring must be considered over the lifetime of the project.
Evidence should be available regarding the longevity of the remedial solution and normal maintenance
requirements. The forecast life of the asset should not be longer than the remedial solution. Long-term
monitoring may be required to ensure the continued effectiveness of some solutions, including natural
attenuation, permeable reactive barriers, slurry walls, ongoing process-based treatments for
groundwater, etc. Monitoring arrangements will depend on the type of remediation method chosen and
its projected lifetime. Where monitoring is necessary, there should also be contingency plans in case
monitoring data should demonstrate any fault or deterioration in the remedial solution.
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Example evidence for Level 3
• Design documentation
• Monitoring designs
• Management plans,
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Rso-3 Management of Acid Sulfate Soil
Aim
To reward the consideration of sustainable acid sulfate soil management strategy within a broader
resource efficiency strategy on a project-specific basis.
Criteria
Table En35 Rso-3 As Built summary criteria table
Definitions
ASS Acid sulfate soils (ASS) are naturally occurring soils and sediments containing iron sulfides, most
commonly pyrite. When ASS are exposed to air the iron sulfides in the soil react with oxygen and water
to produce a variety of iron compounds and sulfuric acid (Government of Western Australia, Department
of Environmental Regulation, 2015).
AASS When PASS are disturbed or exposed to oxygen, the iron sulfides are oxidised to produce sulfuric
acid and the soil becomes strongly acidic (usually below pH 4). These soils are then called actual acid
sulfate soils (AASS)—that is, they are already acidic (Government of Western Australia, Department of
Environmental Regulation, 2015).
Independence means a person independent from the project team. To determine independence the
person(s):
• must not work directly on the project or asset or be employed by a parent organisation,
• must not work for one of the organisations contracted to the project (such as one organisation
involved in a joint venture or alliance to deliver the project), and
• must be engaged to act independently of the project or asset and be able to show no vested
interest in the project or asset.
PASS Acid sulfate soils which have not been oxidised by exposure to air are known as potential acid
sulfate soils (PASS). While contained in a layer of waterlogged soil, the iron sulfides in the soil are stable
and the surrounding soil pH is often weakly acid to weakly alkaline (Government of Western Australia,
Department of Environmental Regulation, 2015).
Resource Efficiency Strategy (RES) identifies and conveys specific high-quality baseline information
and a clear set of resource efficiency performance expectations for each phase of the infrastructure life
cycle.
Level 1 Level 2 Level 3
ABL1.1 The desktop acid sulfate soil risk assessment is reviewed and updated. AND ABL1.2 Any further site investigations to confirm and quantify acid sulfate soil risk are undertaken. AND ABL1.3 Recommendations and mitigation measures associated with acid sulfate soil risk are implemented. AND ABL1.4 The ASSMP (or equivalent) is reviewed and updated.
The requirements for Level 1 are achieved. AND ABL2.1 The ASSMP (or equivalent) has been implemented. AND ABL2.2 Level 2 project-specific targets for construction are achieved.
The requirements for Level 2 are achieved. AND ABL3.1 Level 3 project-specific targets for construction are achieved.
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Site investigation: Requirements may vary by local authorities but a site investigation should determine
the extent and severity of acid sulfate soils on a site and evaluate the potential for harm to the
environment or to constructed assets as a result of the development (DER: Treatment and management
of soil and water in acid sulfate soil landscapes, 2015).
Suitably Qualified Professional is a professional that meets the requirements of Schedule B(9) of the
NEPM 1999 (as amended 2013). While a contaminated land auditor accredited by the relevant state
authority would be acceptable, others who meet the NEPM requirements would also be acceptable, for
example CRC CARE Site Contamination Practitioners Australia (Certified Practitioner Site Assessment
and Management – CP SAM) and EIANZ Certified Environmental Practitioner (CEnvP Site
Contamination Specialist).
Level 1
ABL1.1 The desktop acid sulfate soil risk assessment is reviewed and updated.
The desktop acid sulfate soil risk assessment must be reviewed and updated during the construction
phase where necessary, considering any new information or changes to the design or construction
methodology. This review and update must occur at least annually and be undertaken by a suitably
qualified professional.
ABL1.2 Any further site investigations to confirm and quantify acid sulfate soil risk are undertaken.
Any further site investigations recommended through the desktop risk assessment (DL1.1 and ABL1.1)
to confirm and quantify acid sulfate soil risk must be undertaken in accordance with local acid sulfate
soil management guidelines (or QASSIT if no local guidelines exist). The desktop risk assessment in
DL1.1 must be updated if the site investigation provides information to change the nature or severity of
risks.
ABL1.3 Recommendations and mitigation measures associated with acid sulfate soil risk are implemented.
Construction phase recommendations and mitigation measures from the desktop acid sulfate soil risk
assessment must be implemented in accordance with local acid sulfate soil management guidelines (or
in accordance with the Queensland Acid Sulfate Soil Technical Manual – QASSIT if no local guidelines
exist). Implementation can be shown through plans, photos, extracts of management plans, receipts,
reports outlining the risk has been mitigated, etc. After implementation there should be no high or
extreme risks.
ABL1.4 The ASSMP (or equivalent) is reviewed and updated.
The ASSMP (or equivalent) must be reviewed and updated during the construction phase where
necessary, considering changes to the risk assessment, which may result from further site investigations
or changes to design or construction methodology. The ASSMP must be reviewed and updated at least
annually by a suitably qualified professional.
Example evidence for Level 1
• Risk Assessment,
• Acid sulfate soil plan (or equivalent),
• ASSMP reviews, and
• Results from site investigation.
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Level 2
ABL2.1 The ASSMP (or equivalent) has been implemented.
The ASSMP (or equivalent) must be implemented including the treatment and/or management of acid
sulfate soil to be re-used onsite or offsite, along with any ongoing maintenance and monitoring
requirements outlined in the ASSMP. Implementation can be shown through plans, photos, extracts of
management plans, receipts, reports, etc.
ABL2.2 Level 2 project-specific targets for construction are achieved.
Monitoring and auditing of acid sulfate soil must be undertaken monthly to show that the Level 2 project-
specific targets (as outlined in Design Rso-3) are achieved.
The project delivery and operational teams may propose changes to the project-specific targets for ASS
(as defined in Design Rso-3). The reason for changing the project-specific targets may include:
• Changes to design and/or construction or operational methodologies,
• Changes to market conditions i.e. supply, demand and costs, and
• Changes to legislation.
If any changes are made to the project-specific targets, then the new targets must be independently
reviewed by a suitably qualified professional.
The review of the updated project-specific targets must cover the assumptions, reasoning, and
feasibility of the new targets. The independent suitably qualified professional must outline that they
agree with the reasoning for the updated targets, and that they believe the new targets will result in
greater sustainability outcomes.
It must be shown how the feedback raised in the review has been addressed, including any updates to
assumptions, reasoning or suggested targets.
Example evidence for Level 2
• Acid sulfate soil management plan (or equivalent), and
• Photos, reports, extracts of management plans, etc. to show implementation of management
actions.
Level 3
ABL3.1 Level 3 project-specific targets for construction are achieved.
Monitoring and auditing of acid sulfate soil must be undertaken monthly to show that the Level 3 project-
specific targets (as outlined in Design Rso-3) are achieved.
The project delivery and operational teams may propose changes to the project-specific targets for ASS
(as defined in Design Rso-3). The reason for changing the project-specific targets may include:
• Changes to design and/or construction or operational methodologies,
• Changes to market conditions i.e. supply, demand and costs, and
• Changes to legislation.
If any changes are made to the project-specific targets, then the new targets must be independently
reviewed by a suitably qualified professional.
The review of the updated project-specific targets must cover the assumptions, reasoning, and
feasibility of the new targets. The independent suitably qualified professional must outline that they
agree with the reasoning for the updated targets, and that they believe the new targets will result in
greater sustainability outcomes.
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It must be shown how the feedback raised in the review has been addressed, including any updates to
assumptions, reasoning or suggested targets.
Example evidence for Level 3
• Photos, reports, extracts of management plans, etc. to show implementation of management
actions, and
• Review report.
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ISv2.0 Design
Rso-4 Resource Recovery
Aim
To reward the sustainable management of resource outputs (waste).
Criteria
Table En36 Rso-4 Design summary criteria table
Level 1 Level 2 Level 3
DL1.1 A desktop risk assessment that identifies project resource output risks is undertaken or updated. AND
DL1.2 Measures to minimise resource outputs during design, construction and operation have been identified and implemented. AND
DL1.3 Project-specific performance targets for resource outputs are developed. AND DL1.4 A management plan (or equivalent) for resource outputs is developed and implemented for design.
The requirements for Level 1 are achieved. AND DL2.1 Opportunities are identified to beneficially re-use resource outputs. OR DL2.2 The market is approached for an innovative resource output solution.
The requirements for Level 2 are achieved. AND DL3.1 Opportunities are implemented to beneficially re-use a significant resource output. OR DL3.2 The market is approached for an innovative resource output solution through forward procurement.
The intent of this credit is to encourage the transition away from traditional waste management to a
resource management perspective within a broader resource efficiency strategy, and to provide clear
guidance, support and expectations to the project delivery and operational teams regarding project-
specific performance outcomes.
Waste (referred to in this category as ‘resource outputs’) is one of the most well-established and well-
known areas of environmental performance but one that is still developing in Australia and New Zealand.
It is a significant environmental issue for infrastructure and there are clear resource savings and financial
and social benefits from waste minimisation.
The infrastructure industry has a general awareness of the ‘waste hierarchy’ as engineers intrinsically
maximise the efficiency of their asset whilst keeping to budget and design specifications. Project delivery
teams keenly know the value in accurate estimating information for their project budgets. However, there
is still a significant gap between business as usual and best practice resource recovery due to the lack
of understanding of the significance of early and specific planning for resource output streams. The
opportunities and costs for alternative methods to handle surplus resources, by-products, and general
construction and demolition (C&D) resource outputs are most efficiently captured in the planning stage.
Resource outputs such as clean excavated material, concrete, bricks and timber in traditional waste
streams represent a business cost through disposal and transport costs, and hidden costs such as the
value of lost raw resources and the value-added cost from labour and energy. This is true regardless of
whether these resources are recycled or sent to landfill. There are many feasible opportunities in large
scale construction to reduce this through efficient design, procurement and construction practices
(Hyder Consulting, 2011). It’s important to note that due to the developing maturity of the Australian/New
Zealand markets even easily re-used/recycled resource outputs may lack a local network to utilise these
resources.
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Shifting the paradigm from waste management to resource management can be as simple as the
following:
• Where one site’s excavated spoil could constitute a ‘waste’ to their project another site may
benefit from a valuable material for a road build,
• Old uPVC piping is often easily recycled and many manufacturers will take their product back for
free to be re-used, saving the project delivery team costs on disposal fees, and
• Detailed monitoring of resource inputs and outputs on a site even over a short period of months
can give an in-depth baseline of information which can give insight on real project cost versus
estimated cost and can provide more accurate figures for tendering future work.
It is acknowledged that the challenges in these examples can be logistics, design specifications, or
simply not knowing what can go where. By considering these various end-of-life resource streams in
detail during the planning phase, more options can be explored. As a result, they may be more financially
and environmentally beneficial than diversion from landfill. An excellent resource for ideas and case
studies can be accessed via The Considerate Contractor Scheme: Best Practice Hub
(https://ccsbestpractice.org.uk).
This category assesses the level and effectiveness of resource output management practices towards
achieving the goal of zero waste to landfill over the life cycle of a given piece of infrastructure through
re-use, design optimisation, recycling and contract management.
Definitions
CEMP is a Construction Environmental Management Plan.
Forward procurement for the purpose of this credit means making a commitment to purchase a product
or service if and when it is developed to meet a set of requirement or function. It is generally used to
challenge the industry to innovate a new product or service to meet a project’s needs, and committing
to purchasing that service or product once developed.
Independence means a person independent from the project team. To determine independence the
person(s):
• must not work directly on the project or asset or be employed by a parent organisatio,
• must not work for one of the organisations contracted to the project (such as one organisation
involved in a joint venture or alliance to deliver the project), and
• must be engaged to act independently of the project or asset and be able to show no vested
interest in the project or asset.
Inert resource outputs are materials that will not undergo physical, chemical, or biological
transformation; be chemically or biologically reactive; will not adversely affect other matter it comes into
contact with which would harm human or environmental health. Examples of inert end of life resources
could be: bricks, concrete, paper, plastics, glass, metal and timber, asphalt, used, rejected or unwanted
tyres, pallets, metals, plastics, material resulting from construction and demolition activities.
Landfill is a waste disposal site used for the controlled deposit of solid wastes onto or into land. Landfills
in Australia and New Zealand have multiple classes which dictate what types of waste they will accept.
For example, in New Zealand, Clean Fill is class 4 landfill which accepts only clean fill material, including
clean excavated natural materials.
Office resource outputs are office paper, cardboard, plastics, and food waste that are generated from
office activities. This includes the project’s main office and onsite offices.
Resource Efficiency Action Plan (REAP) is developed for project/asset delivery and operation to
describe how the Resource Efficiency Strategy will be implemented.
Resource Efficiency Strategy (RES) identifies and conveys specific high-quality baseline information
and a clear set of resource efficiency performance expectations for each phase of the infrastructure life
cycle.
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Resource inputs are materials which are used to build an asset, e.g. steel, concrete, brick.
Resource outputs are traditionally known as ‘waste’.
Resource recovery is the process of reclaiming energy or materials that are discarded as waste and
reapplying them to a beneficial purpose such as composting, energy generation, repurposing or
recycling.
Suitably Qualified Professional is a professional with at least five years’ resource output (waste)
management experience, a NABERS Assessor, or equivalent.
Spoil is uncontaminated excavated clay, gravel, sand, soil or rock that is not mixed with any other type
of waste and resulting from construction and demolition activities. Acid sulfate soils are not included in
this definition.
Level 1
DL1.1 A desktop risk assessment that identifies project resource output risks is undertaken or updated.
If a desktop risk assessment has been undertaken and verified as part of a Planning rating, it must be
reviewed and updated considering any new information or changes to the project.
If a desktop risk assessment has not been undertaken, then the following applies:
A desktop risk assessment must be undertaken to identify risk associated with resource outputs. The
assessment may be part of a broader project risk assessment or a standalone environmental risk
assessment and may be undertaken as part of Lea-2. It must identify the risk, assess the likelihood of
the risk occurring, estimate the expected consequence, and identify potential mitigation (or
recommendations) measures.
DL1.2 Measures to minimise resource outputs during design, construction and operation have been identified and implemented.
Measures to minimise resource outputs during design, construction and operation must be identified
and implemented.
Within the framework of complying with laws and regulations, it must be demonstrated that the waste
hierarchy (Figure En2) is applied to the resource input and output streams identified in the RES. If an
option less favourable than the first option is selected, then justification for not selecting options higher
on the hierarchy must be provided.
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Figure En2 Overview of waste hierarchy
DL1.3 Project-specific performance targets for resource outputs are developed.
If project-specific performance targets have been developed and verified in a Planning rating, then those
targets can be used to meet the requirements of this criterion.
If project-specific targets have not been developed, then the following applies:
Project-specific resource output targets must be developed for achievement of Levels 2 and 3 in As
Built and incorporated into the RES and REAP (according to location, classification/type and volume).
The default targets in Table En37 may be used to meet this criterion.
The key objective is to develop performance targets for resource outputs recovery that are tailored to
the specific project, resulting in targets which are relevant and push the boundaries of best practice.
Typical resource outputs from infrastructure construction and operation include:
• Vegetation and overburden from clearing, excavation, earthworks,
• Demolition outputs,
• Concrete, scrap metal, timber, plastics packaging and other general construction waste,
• Oily and other hazardous waste from plant and vehicle maintenance, spills, etc,
• General rubbish from camps, cribs, offices, etc,
• Biosolids, including sewage or sludge from on-site wastewater treatment plants, septic tanks,
chemical toilets, etc,
• End-of-project resource outputs, including damaged equipment, temporary facilities and
contaminated soil, and
• Resource outputs resulting from over-ordering left at the end of the project.
Project-specific Level 2 and 3 targets for the Design, As Built and Operation ratings must be reviewed
by a suitably qualified professional, unless the default targets in Table En37 are used.
When developing project-specific performance targets, consideration should be given to the following:
• The relative impact of that waste stream upon the environment and/or communities, and
• Significant barriers that exist to meeting the performance targets. This could include market
demand for the material and/or overcoming lack of existing recycling/re-use options.
Prevention
•Minimise or avoid resource outputs through design, procurement or other processes
Re-use
•Re-using resource outputs, especially on-site, for some other purpose
Recycle
•Turning discarded resource outputs into some kind of useful resource by chemically transformation, typically into either energy or compost
Recover
•Breaking down into raw materials and reprocessing either into the same or a new product, usually offsite
Disposal
•Landfill, where the other options are unavailable or not feasible, usually offsite
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Project delivery and operational teams may propose changes to the project-specific targets at key
phases during the project when it can be justifiably demonstrated with supporting evidence. The reasons
for change may include:
• Changes to design and/or construction or operational methodologies,
• Changes to market conditions i.e. supply, demand and costs, and
• Changes to legislation.
The following default project-specific resource outputs diversion targets have been developed to broadly
align with best practice Australian targets based on the data from the Australian National Waste Report
2016 (prepared for the Department of Environment and Energy by Randell Environmental Consulting).
The following information was used to help develop the default targets:
• About 20mt of C&D waste was generated in 2014-15 in Australia with 64% recovered,
• Western Australian landfill diversion targets for C&D waste was 60% by 2015 and 75% by 2020,
• New South Wales C&D waste target for C&D increasing from 75% to 80% by 2021/22,
• Queensland C&D recycling targets increasing from 61% to 80% by 2024, and
• South Australia C&D waste landfill diversion target increasing to 90% by 2020.
Table En37 Project default targets for resource efficiency performance criteria: Inert resource output
Resource output category Rating/Phase Level 2 Target Level 3 Target
Clean/inert excavation spoil As Built >85% diverted from landfill (including >50% onsite re-use)
>95% re-use diverted from landfill (including >75% onsite re-use)
Operations >85% diverted from landfill
>95% re-use diverted from landfill
Office resource outputs As Built >60% diverted from landfill
>70% diverted from landfill
Operations >60% diverted from landfill
>70% diverted from landfill
Other inert resource outputs
As Built >70% diverted from landfill
>80% diverted from landfill
Operations >85% diverted from landfill
>95% re-use diverted from landfill
DL1.4 A management plan (or equivalent) for resource outputs is developed and implemented for design.
A management plan (or equivalent) must be developed to outline how the project-specific targets will
be implemented. Management for resource outputs can be integrated into a greater management plan
(e.g. the REAP or a CEMP), or as a standalone document. The management plan must include the
following, unless justification can be provided:
• Project-specific performance targets (DL1.3),
• Resource output (waste) characterisation, and
• A monitoring plan for resource outputs identified in the REAP (Rso-1), outlining how data will be
collected for streams that are destined for re-use/landfill/recycling/capping, quantities
(volumes/weights) and destinations during construction and operational activities.
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All actions in the management plan identified for the design phase must be implemented. This should
include consideration of resource output management in the final design and construction management
plans, etc.
Example evidence for Level 1
• Construction management plan outlining resource recovery methodologies,
• Design reports,
• Resource output management plan, and
• Final design plans.
Level 2
DL2.1 Opportunities are identified to beneficially re-use resource outputs.
If opportunities to beneficially re-use resource outputs have been provided and verified as part of a
Planning rating, then those opportunities must be reviewed and updated reflecting any new information
or changes to the project.
If opportunities were not identified and verified as part of a planning rating, then the following applies:
Opportunities to beneficially re-use resource outputs either onsite or offsite must be identified and
provided to the constructors of the project and operational teams (if known). The beneficial re-use of
resource outputs may include partnerships with other local construction projects or collaboration with
other projects being built by the proponent/designer/contractor, etc.
UOR
DL2.2 The market is approached for an innovative resource output solution.
The market must be approached for an innovative solution to move an identified resource output at
least one tier higher on the waste hierarchy (Figure En2 (e.g. from recycling an output to reusing an
output). This could be achieved by utilising a platform such as the Industry Capability Network (ICN)
(http://www.icn.org.au/). If solutions were identified in a Planning rating, they can be used to inform this
process.
Example evidence for Level 2
• Opportunities register,
• Feasibility assessment of opportunities,
• Review report,
• Supplier workshops details, and
• Procurement documentation.
66TLevel66T 3
DL3.1 Opportunities are implemented to beneficially re-use a significant resource output.
Opportunities must be implemented in the final design and/or management plans to beneficially re-use
a resource output (as identified in the RES). The resource output opportunity must represent at least
20% of the resource output footprint (waste footprint). This will require resource outputs to be predicted
for the project which may have been undertaken in Rso-1.
See the Crossrail Resource Efficiency case study available on the ISCA website for further reference
on beneficial re-use of spoil for an ecological conservation site.
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The opportunities identified in a Planning rating may be used if they meet the requirements of this
criterion.
UOR
DL3.2 The market is approached for an innovative resource output solution through forward procurement.
If forward procurement was undertaken and verified in a Planning rating and the agreement continues
into design, then this criterion can be met with no further action.
If forward procurement was not undertaken as part of a Planning rating, then the following applies:
The market must be approached for an innovative solution to move an identified resource output at
least one tier higher on the waste hierarchy (Figure En2 (e.g. from recycling an output to reusing an
output). The project/asset must engage in forward procurement of the solution for this criterion to be
achieved.
Example evidence for Level 3
• Evidence of partnerships,
• Procurement documentation,
• Supplier workshops notes,
• Beneficial use evidence/data,
• Resource output predictions, and
• Review report.
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ISv2.0 As Built
Rso-4 Resource Recovery
Aim
To reward the sustainable management of resource outputs (waste).
Criteria
Table En38 Rso-4 As Built summary criteria table
Level 1 Level 2 Level 3
ABL1.1 The desktop resource output risk assessment is reviewed and updated. AND ABL1.2 The management plan for resource outputs is reviewed, updated and construction actions are implemented.
The requirements for Level 1 are achieved. AND ABL2.1 100TResource outputs are tracked all the way to final destination. 100TAND ABL2.2 Resource output data has been audited. AND ABL2.3 Level 2 project-specific targets for construction are achieved.
The requirements for Level 2 are achieved. AND ABL3.1 Level 3 project-specific targets for construction are achieved. AND ABL3.2 Opportunities to beneficially re-use resource outputs internally or externally are implemented. OR ABL3.3 Market developed innovative solution(s) for a resource output is implemented.
The intent of this credit is to encourage the transition away from traditional waste management to a
resource management perspective within a broader resource efficiency strategy, and to provide clear
guidance, support and expectations to the project delivery and operational teams regarding project-
specific performance outcomes.
Waste (referred to in this category as ‘resource outputs’) is one of the most well-established and well-
known areas of environmental performance but one that is still developing in Australia and New Zealand.
It is a significant environmental issue for infrastructure and there are clear resource savings and financial
and social benefits from waste minimisation.
The infrastructure industry has a general awareness of the ‘waste hierarchy’ as engineers intrinsically
maximise the efficiency of their asset whilst keeping to budget and design specifications. Project delivery
teams keenly know the value in accurate estimating information for their project budgets. However, there
is still a significant gap between business as usual and best practice resource recovery due to the lack
of understanding of the significance of early and specific planning for resource output streams. The
opportunities and costs for alternative methods to handle surplus resources, by-products, and general
construction and demolition (C&D) resource outputs are most efficiently captured in the planning stage.
Resource outputs such as clean excavated material, concrete, bricks and timber in traditional waste
streams represent a business cost through disposal and transport costs, and hidden costs such as the
value of lost raw resources and the value-added cost from labour and energy. This is true regardless of
whether these resources are recycled or sent to landfill. There are many feasible opportunities in large
scale construction to reduce this through efficient design, procurement and construction practices
(Hyder Consulting, 2011). It’s important to note that due to the developing maturity of the Australian/New
Zealand markets even easily re-used/recycled resource outputs may lack a local network to utilise these
resources.
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Shifting the paradigm from waste management to resource management can be as simple as the
following:
• Where one site’s excavated spoil could constitute a ‘waste’ to their project another site may
benefit from a valuable material for a road build,
• Old uPVC piping is often easily recycled and many manufacturers will take their product back
for free to be re-used, saving the project delivery team costs on disposal fees, and
• Detailed monitoring of resource inputs and outputs on a site even over a short period of months
can give an in-depth baseline of information which can give insight on real project cost versus
estimated cost and can provide more accurate figures for tendering future work.
It is acknowledged that the challenges in these examples can be logistics, design specifications, or
simply not knowing what can go where. By considering these various end-of-life resource streams in
detail during the planning phase, more options can be explored. As a result, they may be more financially
and environmentally beneficial than diversion from landfill. An excellent resource for ideas and case
studies can be accessed via The Considerate Contractor Scheme: Best Practice Hub
(https://ccsbestpractice.org.uk).
This category assesses the level and effectiveness of resource output management practices towards
achieving the goal of zero waste to landfill over the life cycle of a given piece of infrastructure through
re-use, design optimisation, recycling and contract management.
Definitions
CEMP is a Construction Environmental Management Plan
Forward procurement for the purpose of this credit means making a commitment to purchase a product
or service if and when it is developed to meet a set of requirement or function. It is generally used to
challenge the industry to innovate a new product or service to meet a project’s needs, and committing
to purchasing that service or product once developed.
Independence means a person independent from the project team. To determine independence the
person(s):
• must not work directly on the project or asset or be employed by a parent organisation,
• must not work for one of the organisations contracted to the project (such as one organisation
involved in a joint venture or alliance to deliver the project), and
• must be engaged to act independently of the project or asset and be able to show no vested
interest in the project or asset.
Inert resource outputs are materials that will not undergo physical, chemical, or biological
transformation; be chemically or biologically reactive; will not adversely affect other matter it comes into
contact with which would harm human or environmental health. Examples of inert end of life resources
could be: bricks, concrete, paper, plastics, glass, metal and timber, asphalt, used, rejected or unwanted
tyres, pallets, metals, plastics, material resulting from construction and demolition activities.
Landfill is a waste disposal site used for the controlled deposit of solid wastes onto or into land. Landfills
in Australia and New Zealand have multiple classes which dictate what types of waste they will accept.
For example, in New Zealand, Clean Fill is class 4 landfill which accepts only clean fill material, including
clean excavated natural materials.
Office resource outputs are office paper, cardboard, plastics, and food waste that are generated from
office activities. This includes the project’s main office and onsite offices.
Resource Efficiency Action Plan (REAP) is developed for project/asset delivery and operation to
describe how the Resource Efficiency Strategy will be implemented.
Resource Efficiency Strategy (RES) identifies and conveys specific high-quality baseline information
and a clear set of resource efficiency performance expectations for each phase of the infrastructure life
cycle.
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Resource inputs are materials which are used to build an asset, e.g. steel, concrete, brick.
Resource outputs are traditionally known as ‘waste’.
Resource recovery is the process of reclaiming energy or materials that are discarded as waste and
reapplying them to a beneficial purpose such as composting, energy generation, repurposing or
recycling.
Suitably Qualified Professional is a professional with at least five years’ resource output (waste)
management experience, or a NABERS Assessor, or equivalent.
Spoil is uncontaminated excavated clay, gravel, sand, soil or rock that is not mixed with any other type
of waste and resulting from construction and demolition activities. Acid sulfate soils are not included in
this definition.
Level 1
ABL1.1 The desktop resource output risk assessment is reviewed and updated.
The desktop risk assessment must be reviewed and updated during construction where necessary,
considering any new information or changes to design or construction methodology. This review and
update must occur at least annually and be undertaken by a suitably qualified professional.
ABL1.2 The management plan for resource outputs is reviewed, updated and construction actions are implemented.
The resource output management plan (or equivalent) must be reviewed and updated during
construction where necessary, considering any new information or changes to design or construction
methodology. The review and update of the management plan must be undertaken by a suitably
qualified professional.
If any changes are made to the project-specific targets, then the new targets must be independently
reviewed by a suitably qualified professional. The independent suitably qualified professional must
outline that they agree with the reasoning for the updated targets, and that they believe the new targets
will result in greater sustainability outcomes.
The review of the updated project-specific targets must cover the assumptions, reasoning, and
feasibility of the new targets.
It must be shown how the feedback raised in the review has been addressed, including any updates to
assumptions, reasoning or suggested targets.
All actions outlined in the management plan for the construction phase must be implemented including
monitoring requirements.
Example evidence for Level 1
• Risk assessment, and
• Review report.
Level 2
ABL2.1 Resource outputs are tracked all the way to final destination.
Resource outputs must be tracked all the way to their final destination. An audit to final destination must
be undertaken at least once every six months for the full As Built phase. The audit must be undertaken
by a suitably qualified professional. Each audit must cover at least 10% (by volume) of the project’s
resource output footprint. Over the life of the project a minimum of 80% of all resource output (waste)
streams (AKA waste categories) must be audited at least once.
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Final destination means at least to a resource output facility where the resource is transformed into
another product or material or into landfill. Physical sorting of waste is not considered a final destination.
For final destinations that are distant (>250 km) from the project site, records through examination of
waste sub-contractor records or similar are sufficient.
ABL2.2 Resource output data has been audited.
Resource output data must be audited by an independent suitably qualified professional at least
annually. The review/audit must cover both systems and data i.e. the systems used to manage resource
outputs and the data recording and reporting systems. The scope of the audit must include an objective
assessment of the accuracy and completeness of reported waste/resource information with the aim to
provide confidence that the reported information represents a faithful, true, and fair account of resource
output management practices and performance.
An audit report must be provided by the independent suitably qualified professional outlining:
• a description of the scope, objectives and criteria of the audit,
• evidence of the sampled data and sampling methods used, including examples of raw data
used to crosscheck and error checking methodologies,
• a statement that the resource output (waste) data has been checked to ensure accuracy, and
• the reviewer’s or auditor’s conclusions on the resource output data including any qualifications
or limitations.
ABL2.3 Level 2 project-specific targets for construction are achieved.
Monitoring and auditing of resource outputs must be undertaken monthly to show that the Level 2
project-specific targets (as outlined in Design Rso-4) are achieved.
The project delivery and operational teams may propose changes to the project-specific targets for
resource outputs (as defined in Design Rso-4). The reason for changing the project-specific targets may
include:
• Changes to design and/or construction or operational methodologies,
• Changes to market conditions i.e. supply, demand and costs, and
• Changes to legislation.
If any changes are made to the project-specific targets, then the new targets must be independently
reviewed by a suitably qualified professional.
The review of the updated project-specific targets must cover the assumptions, reasoning, and
feasibility of the new targets. The independent suitably qualified professional must outline that they
agree with the reasoning for the updated targets, and that they believe the new targets will result in
greater sustainability outcomes.
It must be shown how the feedback raised in the review has been addressed, including any updates to
assumptions, reasoning or suggested targets.
Example evidence for Level 2
• Review/audit reports,
• Construction reports,
• Resource output management plan or specific resource output integrated section of a broader
management plan (e.g. REAP or CEMP),
• Resource outputs register,
• Opportunities register, and
• Documentation (invoices, dockets, online billing) of resource output management.
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Level 3
ABL3.1 Level 3 project-specific targets for construction are achieved.
Monitoring and auditing of resource outputs must be undertaken monthly to show that the Level 3
project-specific targets (as outlined in Design Rso-4) are achieved.
The project delivery and operational teams may propose changes to the project-specific targets for
resource outputs (as defined in Design Rso-4). The reason for changing the project-specific targets may
include:
• Changes to design and/or construction or operational methodologies,
• Changes to market conditions i.e. supply, demand and costs, and
• Changes to legislation.
If any changes are made to the project-specific targets, then the new targets must be independently
reviewed by a suitably qualified professional.
The review of the updated project-specific targets must cover the assumptions, reasoning, and
feasibility of the new targets. The independent suitably qualified professional must outline that they
agree with the reasoning for the updated targets, and that they believe the new targets will result in
greater sustainability outcomes.
It must be shown how the feedback raised in the review has been addressed, including any updates to
assumptions, reasoning or suggested targets.
ABL3.2 Opportunities to beneficially re-use resource outputs internally or externally are implemented.
Opportunities to beneficially re-use resource outputs either onsite or offsite as outlined in design must
be implemented. The beneficial re-use of resource outputs may include partnerships with other local
construction projects or collaboration with other projects being built by the proponent/ designer/
contractor etc.
OR
ABL3.3 Market developed innovative solution(s) for a resource output is implemented.
The market must be engaged for an innovative solution to move an identified resource output at least
one tier higher on the waste hierarchy (e.g. from recycling an output to reusing an output). This could
be achieved by utilising a platform such as Industry Capability Network (ICN) (http://www.icn.org.au/).
If the market solution differs from the market solution presented in the design rating, then justification
must be provided.
Example evidence for Level 3
• Opportunities register,
• Review report,
• Supplier workshop details,
• Procurement documentation, and
• Receipts, etc.
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Rso-5 Adaptability
Aim
To reward design and planning for deconstruction, disassembly and adaptability of infrastructure in the
future.
Criteria
Table En39 Rso-5 Design summary criteria table
Level 1 Level >1 to 3 on a sliding scale
DL1.1 An adaptability workshop is held. AND DL1.2 A strategy for adaptability is developed. AND DL1.3 Project design and construction planning demonstrates that the outcomes of the adaptability strategy are incorporated into the project. AND DL1.4 The adaptability strategy is reviewed and updated.
The requirements for Level 1 are achieved. AND DL2.1 The adaptability strategy is developed into a detailed adaptability/deconstruction plan. AND DL2.2 0-100% by value of components or pre-fabricated units can be easily separated on disassembly into material types suitable for re-use or recycling.
The intention of this credit is to reward planning for adaptability and disassembly of the asset/network
to reduce resource output by avoidance, and plan for the adaptation of the project/asset as the utilisation
and/or infrastructure use requirements change. There is often an underlying premise of permanence in
infrastructure but the society in which the asset was built for is always changing and it is feasible that
the asset will need to adapt to respond to the changing demands of society.
A sustainably planned project/asset is one which embraces evolution of use and lends its design to
adaption.
This credit is applied at the macro level – looking at the project/asset as a whole. A highway for example,
may see increased utilisation over time with increased vehicle numbers due to population growth and
urbanisation of an area. To extend the life of the road it requires the highway to be upgraded to cope
with demand by increasing the number of lanes. If this isn’t planned for during design, future upgrades
may require extensive active construction on a working asset which increases health and safety risks
for workers and drivers, increases traffic congestion and correspondingly increases greenhouse gas
emissions, increases stress upon drivers, and can impede emergency response teams because cars
have few options to make way for them. Adaptable design would be to build-in an allowance for a
widening of the road by modifying the shoulder and verges before it’s needed, making the
upgrade/adaption process quicker, cheaper, safer, and less resource intensive.
Some projects/assets cannot be usefully upgraded so another example of adaptive design is changing
a raised railway line that is no longer being utilised by the network into a pedestrian walkway, like High
Line in New York (http://www.thehighline.org/).
Additionally, the application of this credit at the micro level is also important. This includes the
components that are a part of the whole project/asset, such as signalling equipment for a railway to
operate or lighting for a highway. These elements may be replaced and/or redesigned a number of times
within the whole asset/network’s forecast useful life. The replacement/refurbishment/upgrading of these
components also contributes to the resource output generated from the asset/network.
When planning and/or designing for future capital works or upgrades to the project/asset, resource
inputs and components/equipment should be chosen that can be easily disassembled and re-used,
recycled or repurposed where possible.
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By making infrastructure components easier and faster to remove, it is easier to adapt or change the
infrastructure to meet evolving functions over its lifetime. This reduces the cost of upgrades and extends
infrastructure life by making upgrades economic. Extending the useful life of an infrastructure is in many
cases the most sustainable outcome, and when that lifetime comes to an end, infrastructure components
which are easy to remove can go on to be re-used on another project.
Definitions
Adaptability is the capacity of an infrastructure system to adapt to changes of design or purpose.
Suitably qualified professional is someone with at least 10 years' infrastructure design experience
and of that, can demonstrate at least 2 years’ experience developing adaptation/ disassembly/
deconstruction plans, designs, programs or alike.
Level 1
DL1.1 An adaptability workshop is held.
An adaptability workshop must be held to explore the adaptability potential of the project/asset.
The adaptability workshop must include the following people as a minimum:
• Project designers including at least one senior representative from the design team,
• The person responsible for sustainability for the proponent, designer and contractor,
• The project manager,
• Professionals with adaptability experience, this may include deconstruction experience, and
• Operators if known or professionals with relevant operational experience.
The adaptability workshop must identify the following, for inclusion in an adaptability strategy:
• Consideration of how the project/asset could be adapted in the future with its intended function
in an increased or decreased capacity. It should also consider alternate uses for the
project/asset for new/modified functions. A manner to approach this is to consider the history of
a similar asset and discuss how that asset changed or has been superseded and why. The
resulting ideas from this discussion should give foundation to the project/asset’s adaptability
potentials and challenges,
• Identify and capture specific opportunities to improve adaptability, and
• Identify key actions to be implemented for each phase of the infrastructure life cycle to achieve
identified adaptability opportunities.
DL1.2 A strategy for adaptability is developed.
Based on the adaptability workshop a strategy (or equivalent) must be created incorporating the
elements discussed in the workshop. The strategy must include, as a minimum:
• Which parts of the asset will most often need adaption/maintenance/replacement and estimates
of when,
• What could be done in the design to facilitate easier long-term maintenance or adaption, and
• At least one example of a feasible alternate function for the project/asset (e.g. redundant railway
turned into a cycle path) and what if anything could be done to facilitate that outcome in the
design.
The adaptation strategy should consider the following adaptive principles (Crowther, 2000b; Ng, 2009;
Brand, 1994):
1. Document materials and methods. As-built drawings, labelling, on-going photographic
documentation of connections and materials.
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2. Simplicity of structure and form. Simple open-span structural systems, simple forms, and
standard dimensional grids will allow for ease of construction, adaptability, deconstruction in
increments.
3. Select materials using the precautionary principle. Materials that are chosen with
consideration for future impacts and that have high quality will retain value and/or be more
feasible for re-use and recycling.
4. Interchangeability. Using materials and systems that exhibit principles of modularity,
independence, and standardisation will facilitate re-use.
5. Separate, document and label utility systems. Disentangling mechanical, electrical and
plumbing (MEP) systems from the assemblies that host them makes it easier to separate
components and materials for repair, replacement, re-use and recycling. Documentation
should ideally also include any in situ unmapped utilities discovered by project delivery team
for future reference.
6. Design for the future worker and labour. Human-scale components or conversely attuning
to ease of removal by standard mechanical equipment will decrease labour intensity and
increase the ability to incorporate a variety of skill levels. Designing for future movement and
safety of workers, equipment and site access, and ease of materials flow will make upgrade
and disassembly more economical and reduce risk.
7. Minimise or eliminate chemical connections. Use bolted, screwed and nailed connections.
Using standard and limited palettes of connectors will decrease tool needs, and time and effort
to switch between them.
DL1.3 Project design and construction planning demonstrates that the outcomes of the adaptability strategy are incorporated into the project.
Project design and construction planning must demonstrate that the outcomes of the adaptability
strategy are incorporated into the project.
DL1.4 The adaptability strategy is reviewed and updated.
The adaptability strategy must be reviewed by a suitably qualified professional at least once in the rating
phase and updated if required. The strategy must consider major changes to technology, design, and
infrastructure planning.
Example evidence for Design Level 1
• REAP with integrated adaptability strategy,
• Design reports, and
• Workshop minutes/notes.
Level >1 to 3
DL2.1 The adaptability strategy is developed into a detailed adaptability/deconstruction plan.
Development of an adaptability/deconstruction plan must involve the following tasks (Davies, 2008; Guy
2006), unless justification can be provided for segments which are deemed not relevant:
1. Statement of strategy for design for adaptability and deconstruction relating to the infrastructure (This
can be satisfied by the adaptability strategy developed for DL1.2)
• Demonstrate the strategy behind the designed adaptable or re-usable elements and describe
best practice to ensure they are handled in a way which preserves maximum adaptability
potential.
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2. List infrastructure elements
• Provide an inventory of all materials and components used in the project together with full
specifications and warranties (if applicable), including details of manufacturers. It should be
specified which manufactures will take their product back and what (if any) conditions apply,
• Describe the design life and/or service life of major materials and components as well as materials
and components which will need to be replaced/maintained often, and
• Identify best current options for re-use, reclamation, recycling and resource outputs to energy for
all major and short life span infrastructure elements. This should link to the list of manufacturers
who are willing to take their products back after use.
3. Provide instructions on how to adapt or deconstruct elements
• Provide accurate location plans for identifying information on how to adapt or deconstruct
infrastructure,
• Where necessary add additional information to the “as built” set of drawings to demonstrate the
optimum technique for removal of specific elements,
• Describe the equipment required to dismantle or alter the infrastructure, the sequential processes
involved and the implications for health and safety, and
• Ensure that the plan advises the future project delivery teams on the best means of categorising,
recording and storing dismantled elements.
4. Storage and Distribution of the plan
• The plan must be updated for any major works/adaptions/repairs and reissued to all parties at the
handover stage, so that there is maximum awareness of the plan for the future, including owner,
designer and builder, and
• Place copies of the revised plan with the legal documents, the Health and Safety file and the
maintenance file.
DL2.2 0-100% by value of components or pre-fabricated units can be easily separated on disassembly into material types suitable for re-use or recycling.
Between 0 and 100% (by value) of components or pre-fabricated units outlined in the design of the
project must be easily separable on disassembly/deconstruction into material types suitable for re-use
or recycling.
This is a scaled credit. For every percentage point of adaptability/disassembly (by value) projects can
receive points on a sliding scale.
Examples of material types that may be suitable for disassembly include: bricks, blocks, stone and
concrete, treated and untreated timber, glass, PVC, different types of plastic, metal, paper and
cardboard, and components (for example, sinks, toilets, radiators). The value of materials should be
based on the purchase price. Evidence must be provided to substantiate the percentage being claimed
and how each material is easily disassembled/deconstructed or easily separated.
Example evidence for Level >1 to 3
• Adaptability strategy with detailed adaptability and deconstruction plan,
• Plan reviews,
• Purchase orders or invoices for materials, and
• Design and/or construction reports.
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Rso-5 Adaptability
Aim
To reward design and planning for deconstruction, disassembly and adaptability of infrastructure in the
future.
Criteria
Table En40 Rso-5 As Built summary criteria table
Level 1 Level >1 to 3 on sliding scale
ABL1.1 The adaptability strategy is reviewed and updated. AND ABL1.2 Project design and construction demonstrates that the outcomes of the adaptability strategy are incorporated into the project.
The requirements for Level 1 are achieved. AND ABL2.1 0-100% by value of components or pre-fabricated units can be easily separated on disassembly into material types suitable for recycling or re-use.
Definitions
Adaptability is the capacity of an infrastructure system to adapt to changes of design or purpose.
Suitably qualified professional is someone with at least 10 years’ infrastructure design experience
and of that, can demonstrate at least 2 years’ experience developing adaptation /disassembly /
deconstruction plans, designs, programs or alike.
Level 1
ABL1.1 The adaptability strategy is reviewed and updated.
The adaptability strategy must be reviewed and updated during construction where necessary,
considering any new information or changes to design or construction methodology. This review and
update must be undertaken by a suitably qualified professional and consider major changes to
technology, design, and infrastructure planning.
ABL1.2 Project design and construction demonstrates that the outcomes of the adaptability strategy are incorporated into the project.
It must be demonstrated that the actions outlined in the adaptability strategy have been incorporated
into the project.
Example evidence for Level 1
• Adaptability strategy,
• Review/audit reports,
• Design reports, and
• As built drawings.
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Level >1 to 3
ABL2.1 0-100% by value of components or pre-fabricated units can be easily separated on disassembly into material types suitable for re-use recycling or re-use.
Between 0 and 100% (by value) of components or pre-fabricated units used in construction must be
easily separable on disassembly/deconstruction into material types suitable for re-use recycling or re-
use.
This is a scaled credit. For every percentage point of adaptability/disassembly (by value) projects can
receive points on a sliding scale.
Examples of material types that may be suitable for disassembly include: bricks, blocks, stone and
concrete, treated and untreated timber, glass, PVC, different types of plastic, metal, paper and
cardboard, and components (for example, sinks, toilets, radiators). The value of materials should be
based on the purchase price. Evidence must be provided to substantiate the percentage being claimed
and how each material is easily disassembles/deconstructed or easily separated.
Example evidence for Level >1 to 3
• Adaptability and deconstruction plan,
• Construction reports,
• Design reports, and
• Review reports.
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ISv2.0 Design
Rso-6 Material Life Cycle Impact Measurement and Reduction
Aim
To reward design and practice that reduces life cycle environmental impacts of materials.
Criteria
Table En41 Rso-6 Design summary criteria table
Level 1 Level >1 to 3 on a sliding scale
DL1.1 Modelling of material life cycle impacts is undertaken using the Materials Calculator (or other suitable Life Cycle Assessment technique) across the infrastructure life cycle.
The requirements for Level 1 are achieved. AND DL2.1 Modelling demonstrates a reduction in materials’ life cycle impacts compared to a Base Case footprint. For every percentage point reduction up to 30%, fractions of levels may be achieved on a sliding scale.
Infrastructure construction and operation consumes significant volumes of materials derived from
natural resources – materials such as aggregates, concrete, steel, oil and wood. The processing and
supply of these materials and their derivative products can have adverse environmental, social and
economic impacts. The supplies of some of these resources are limited and are becoming increasingly
scarce. It is important therefore that proper consideration is given to embodied energy, responsible
sourcing and efficient use of materials.
Moving to more sustainable materials consumption in the infrastructure industry means reducing the
use of “new” materials. Residual needs should as far as possible be satisfied by re-used and recycled
materials. Materials used should have durability appropriate to the asset life cycle (i.e. fit for purpose),
minimal inbuilt redundancy/failure and have minimal short or long-term impacts on the environment.
Maintenance issues and demolition/disposal and recyclability are also important considerations
throughout the life of projects/assets.
Internationally, it is acknowledged that life cycle (environmental) impact assessment (LCIA) is the most
complete and appropriate way to assess the environmental impacts of material and resource use in all
applications including infrastructure. Life cycle assessment (LCA) considers the processes used to
extract raw materials, transport them, process them into usable materials and products, construct or
assemble them onsite, operate, maintain and refurbish the structures over their service life, dismantle
and re-use, recycle or dispose of the component materials or products at the end of the infrastructure’s
life.
The intent of this credit is to encourage design that minimises the consumption of precious resources,
optimises resource efficiency and reduces the environmental impacts of infrastructure, ensuring that
natural resources are consumed no faster than the planet can replenish them and that environmental
pollution is released at a rate that lies within the earth’s carrying and rejuvenation capacity. Materials’
selection should consider environmental aspects throughout the material life cycle including energy
aspects (i.e. embodied energy).
The IS Materials Calculator and the IS Materials Calculator Guideline are available from the ISCA
website. An equivalent life cycle assessment technique may be used.
Definitions
Embodied energy is the sum of all energy required to produce any material, considered as if that energy
was incorporated in the material itself.
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Suitably qualified professional refers to someone with 5 years’ experience and relevant qualifications
in one of the following fields; life cycle assessment, engineering or material science.
Level 1
DL1.1 Modelling of materials’ life cycle impacts is undertaken using the Materials Calculator (or other suitable Life Cycle Assessment technique) across the infrastructure life cycle.
To achieve Level 1, the materials environmental impact must be modelled. The term modelling refers
to reasonable estimates or predictions. For a Design rating, this should be based on the detailed design.
No Base Case impact needs to be established for Level 1. No reduction is required to be demonstrated
to achieve Level 1 (only modelling).
Documentation must take the form of a completed copy of the Materials Calculator, dated and signed
as a true record by the ‘engineer of record’ or other suitably qualified professional. ISCA may require
proof of the claimed quantities and services used in the form of purchase requisitions and invoices for
the project.
A Life Cycle Assessment report may also be used in replacement of the Materials Calculator.
Example evidence for Level 1
• Completed Materials Calculator or LCA,
• Register of materials and associated activities and consumption data, and
• Modelling assumptions.
Level >1 to 3
DL2.1 Modelling demonstrates a reduction in materials’ life cycle impacts compared to a Base Case footprint. For every percentage point reduction up to 30%, fractions of levels may be achieved on a sliding scale.
A reduction in EnviroPoints v2.0 compared to a Base Case must be achieved.
Where a reduction compared to a Base Case footprint is achieved, the Level is determined on a sliding
scale from Level 1 to Level 3. Every 15-percentage point reduction achieves one level above Level 1,
up to Level 3 for a 30% reduction. Fractions of levels may be achieved, for example, a 10% reduction
would achieve Level 1.67 (1 + (10%/30%) x (3-1)). This sliding scale approach provides encouragement
to pursue every reduction opportunity possible. Reductions beyond 30% may be awarded innovation
points.
Example evidence for Level >1 to 3
• Base Case footprint,
• Materials Calculator output, and
• Design reports.
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Rso-6 Material Life cycle Impact Measurement and Reduction
Aim
To reward design and practice that reduces life cycle environmental impacts of materials.
Criteria
Table En42 Rso-6 As Built summary criteria table
Level 1 Level >1 to 3 on a sliding scale
ABL1.1 Monitoring of material life cycle impacts is undertaken using the Materials Calculator (or other suitable Life Cycle Assessment technique) across the infrastructure life cycle.
The requirements for Level 1 are achieved. AND ABL2.1 Monitoring demonstrates a reduction in materials’ life cycle impacts compared to a Base Case footprint. For every percentage point reduction up to 30%, fractions of levels may be achieved on a sliding scale.
Level 1
ABL1.1 Modelling of material life cycle impacts is undertaken using the Materials Calculator (or other suitable Life Cycle Assessment technique) across the infrastructure life cycle.
To achieve Level 1, the materials environmental impact must be monitored. Monitoring should be based
on the actual quantities used. No Base Case impact needs to be established for Level 1. No reduction
is required to be demonstrated to achieve Level 1 (only monitoring).
Documentation must take the form of a completed copy of the Materials Calculator, dated and signed
as a true record by the ‘engineer of record’ or other suitably qualified professional. ISCA may require
proof of the claimed quantities and services used in the form of purchase requisitions and invoices for
the project.
A Life Cycle Assessment report may also be used in replacement of the Materials Calculator.
Example evidence for Level 1
• Completed Materials Calculator or LCA,
• Register of materials and associated activities and consumption data, and
• Monitoring assumptions.
Level >1 to 3
ABL2.1 Monitoring demonstrates a reduction in materials life cycle impacts compared to a Base Case footprint. For every percentage point reduction up to 30%, fractions of levels may be achieved on a sliding scale.
A reduction in EnviroPoints v2.0 compared to a Base Case must be achieved.
Where a reduction compared to a Base Case footprint is achieved, the Level is determined on a sliding
scale from Level 1 to Level 3. Every 15-percentage point reduction achieves one level above Level 1,
up to Level 3 for a 30% reduction. Fractions of levels may be achieved, for example, a 10% reduction
would achieve Level 1.67 (1 + (10%/30%) x (3-1)). This sliding scale approach provides encouragement
to pursue every reduction opportunity possible. Reductions beyond 30% may be awarded innovation
points.
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Example evidence for Level >1 to 3
• Base Case footprint,
• Materials Calculator output, and
• Design reports
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ISv2.0 Design
Rso-7 Sustainability Labelled Products and Supply Chains
Aim
To reward procurement of materials that have sustainability labels or are from sustainable supply chains.
Criteria
Table En43 Rso-7 Design summary criteria table
Level 0 to 3 on a sliding scale
DL1.1 Use of ISCA approved sustainability labelled products up to 5% based on value, for Level 3, will be awarded points on a sliding scale.
Reward is given for the use of materials and products that have achieved certification by recognised
environmental labelling bodies or stewardship schemes (Type I and Type III environmental labels).
Type I sustainability labels are voluntary, multiple-criteria based, third-party programs that award a
license that authorises the use of environmental labels on products indicating overall environmental
preferability of a product within a particular product category based on life cycle considerations.
Type II sustainability labels are informative environmental self-declaration claims made about goods by
their manufacturers, importers or distributors. They are not independently verified and do not use
predetermined and accepted criteria for reference. These labels are not recognised under this credit.
Environmental Product Declarations (EPDs) are Type III environmental declarations which provide
valuable environmental impact data, and often capture the 'better than average' options available to
industry, but they do not strictly compare products to other options like Type I labels do. For the purposes
of this credit, EPDs must be third-party verified to be compliant with both ISO 14025 and EN 15804.
The Australasian EPD Programme (www.epd-australasia.com) has been established, aligned with its
partner organisation, the International EPD® System (www.environdec.com), to enable a harmonised
and efficient platform for global EPD® development and communication. There are already 239
‘Construction products’ EPDs, 20 ‘Transport vehicles and equipment’ EPDs and 12 ‘Constructions and
infrastructure’ EPDs available globally.
Table En44 Sustainability Factors for ISCA Approved Environmental Labels
Level 0 to 3
ISCA Approved Environmental Labels Label Type Sustainability
Factor (SF)
Good Environmental Choice Australia Ecolabel I 1.00
Green Building Council of Australia BEP I 1.00
Global GreenTag Certification: GreenRate and LCARate Schemes I 1.00
Environmental Choice New Zealand I 1.00
ISEAL Alliance compliant whole supply chain Stewardship Scheme certification
I 1.00
Environmental Product Declarations – product-specific III 0.75
Environmental Product Declarations – industry-wide III 0.50
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DL1.1 Use of ISCA approved sustainability labelled products up to 5% based on value, for Level 3, will be awarded points on a sliding scale.
Products purchased, up to 5% (based on value), must be certified by an ISCA approved label (see
Table 12).
This is a scaled credit. For every percentage point of value spent on sustainability labelled products,
fractions of levels are awarded. For example, a 2% of total spend on sustainability labelled products
would achieve Level 1.2 as (2/5) x 3 =1.2.
In calculating performance, the value of any material/product with a sustainability label must be
multiplied by the corresponding sustainability factor (SF) listed in Table En44.
The materials or products with sustainability labels must be used on the permanent infrastructure which
makes up the project or asset. Materials or products used in temporary construction offices (e.g.
construction office chairs) will not be accepted.
ISCA may independently verify the validity of the certificate from the certification body and may require
proof of the claimed quantities in the form of purchase requisitions and invoices for the project.
The evidence must include a report describing:
• Major materials used on the project and their value;
• For those products with sustainability labels, the products used, their labels and their value;
• The proportion of the total material value of the project made up by products with environmental
labels; and
• Certificates for the products.
Example evidence for Level 0 to 3
• Report showing use of a product with the environmental credentials, and
• Product certificate.
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ISv2.0 As Built
Rso-7 Sustainability Labelled Products and Supply Chains
Aim
To reward procurement of materials that have sustainability labels or are from sustainable supply chains.
Criteria
Table En45 Rso-7 As Built summary criteria table
Level 0 to 3 on a sliding scale
ABL1.1 Use of ISCA approved sustainability labelled products up to 5% based on value, for Level 3, will be awarded points on a sliding scale.
Reward is given for the use of materials and products that have achieved certification by recognised
environmental labelling bodies or stewardship schemes (Type I and Type III environmental labels).
Type I sustainability labels are voluntary, multiple-criteria based, third-party programs that award a
license that authorises the use of environmental labels on products indicating overall environmental
preferability of a product within a particular product category based on life cycle considerations.
Type II sustainability labels are informative environmental self-declaration claims made about goods by
their manufacturers, importers or distributors. They are not independently verified and do not use
predetermined and accepted criteria for reference. These labels are not recognised under this credit.
Environmental Product Declarations (EPDs) are Type III environmental declarations which provide
valuable environmental impact data, and often capture the 'better than average' options available to
industry, but they do not strictly compare products to other options like Type I labels do. For the purposes
of this credit, EPDs need to be third-party verified to be compliant with both ISO 14025 and EN 15804.
The Australasian EPD Programme (www.epd-australasia.com) has been established, aligned with its
partner organisation, the International EPD® System (www.environdec.com), to enable a harmonised
and efficient platform for global EPD® development and communication. There are already 239
‘Construction products’ EPDs, 20 ‘Transport vehicles and equipment’ EPDs and 12 ‘Constructions and
infrastructure’ EPDs available globally.
Table En46 Sustainability Factors for ISCA Approved Environmental Labels
ISCA Approved Environmental Labels Label Type Sustainability
Factor (SF)
Good Environmental Choice Australia Ecolabel I 1.00
Green Building Council of Australia BEP I 1.00
Global GreenTag Certification: GreenRate and LCARate Schemes I 1.00
Environmental Choice New Zealand I 1.00
ISEAL Alliance compliant whole supply chain Stewardship Scheme certification
I 1.00
Environmental Product Declarations – product-specific III 0.75
Environmental Product Declarations – industry-wide III 0.50
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Level 0 to 3
ABL1.1 Use of ISCA approved sustainability labelled products up to 5% based on value, for Level 3, will be awarded points on a sliding scale.
Products purchased, up to 5% (based on value), must be certified by an ISCA approved label (see
Table En44).
This is a scaled credit. For every percentage point of value spent on sustainability labelled products,
fractions of levels are awarded. For example, a 2% of total spend on sustainability labelled products
would achieve Level 1.2 as (2/5) x 3 =1.2.
In calculating performance, the value of any material/product with a sustainability label must be
multiplied by the corresponding sustainability factor (SF) listed in Table En44.
The materials or products with sustainability labels must be used on the permanent infrastructure which
makes up the project or asset. Materials or products used in temporary construction offices (e.g.
construction office chairs) will not be accepted.
ISCA may independently verify the validity of the certificate from the certification body and may require
proof of the claimed quantities in the form of purchase requisitions and invoices for the project.
The evidence must include a report describing:
• Major materials used on the project and their value,
• For those products with sustainability labels, the products used, their labels and their value,
• The proportion of the total material value of the project made up by products with environmental
labels, and
• Certificates for the products.
Example evidence for Level 0 to 3
• Report showing use of a product with the environmental credentials, and
• Product certificate.
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59Thttp://www.environment.nsw.gov.au/resources/government/140567NSWGREP.pdf 59T
Organisation for Economic Co-operation and Development (OECD). Resource Efficiency. [Online]
Available at: 59Thttp://www.oecd.org/env/indicators-modelling-outlooks/resourceefficiency.htm 59T
The State of Victoria Department of Sustainability and Environment, 2006. Ministerial Guidelines for
Assessment of Environmental Effects under the Environmental Effects Act 1978. [Online] Available at:
59Thttps://www.planning.vic.gov.au/__data/assets/pdf_file/0020/9443/DSE097_EES_FA.pdf 59T
The Status of Industrial Ecology in Australia: Barriers and Enablers, 2014. Glen D. Corder; Artem
Golev; Julian Fyfe; Sarah King [Online] Available at: 59Thttp://www.mdpi.com/2079-9276/3/2/34059T
Queensland Government - Department of Science, Information Technology, Innovation and the Arts,
2014. Queensland Acid Sulfate Soil Technical Manual. [Online] Available at:
59Thttps://publications.qld.gov.au/storage/f/2014-09-01T07%3A37%3A45.276Z/queensland-ass-
management-guideline-2014.pdf59T
Queensland Government, 2010. Queensland’s Waste Strategy 2010 – 2020 – Waste Avoidance and
Recycling Consultation Draft. [Online] Available at:
59Thttp://www.parliament.qld.gov.au/Documents/TableOffice/TabledPapers/2010/5310T2329.pdf 59T
Victoria State Government. Business and Energy Efficiency. ([Online] Available at:
59Thttp://www.sustainability.vic.gov.au/services-and-advice/business/energy-and-materials-efficiency-for-
business/what-is-resource-efficiency59T
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Waste and Resources Action Programme. Resource Efficiency. [Online] Available at:
59Thttp://www.wrap.org.uk/category/subject/resource-efficiency-059T
WasteMINZ. National Waste Data Framework Project. [Online] Available at:
59Thttps://www.wasteminz.org.nz/projects/national-waste-data-framework-project/59T
WRAP, 2016. WRAP Designing Out Waste Actions (Crossrail), Author: Mike de Silva BSc PhD
FCIWEM MIEEM CSci C.WEM Available at:
59Thttp://learninglegacy.crossrail.co.uk/documents/designing-out-waste/59T
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Water resources are becoming increasingly scarce and excessive consumption can threaten the
functioning of our ecosystems. Conserving water is particularly important in Australia as large parts of
the country face a widening gap between a diminishing supply due to climate change and an increasing
demand due to population growth. Some parts of the country where periodic drought conditions occur
make water availability a key issue of concern. With such constraints, environmental and economic cost
of water use and water discharge is a significant consideration for all infrastructure assets.
For Australian and New Zealand communities, environments, industries and economy, water is an
essential resource. The wellbeing of our population depends on the availability of water.
In 2004 the Council of Australian Governments (COAG) endorsed the National Water Initiative (NWI)
(Department of Agriculture and Water Resources, 2017). The NWI aims to improve the way Australia
manages its water resources. Efforts to better manage water use in infrastructure can be seen as part
of a commitment to better meet and manage urban and rural water demands (Department of Agriculture
and Water Resources, 2017). Reducing water consumption in infrastructure can contribute to meeting
NWI objectives by helping to (Deaprtment of Agriculture and Water Resources, 1994):
• restore water-stressed ecosystems,
• provide healthy, safe and reliable water supplies,
• encourage re-use and recycling of wastewater where cost effective,
• facilitate water trading between and within the urban and rural sectors, and
• encourage innovation in water supply sourcing, treatment, storage and discharge.
The NWI reflects the need to conserve precious water resources through best practice water
management. In the water sector, this has typically been approached through demand management.
Demand management (DM) takes what is called an ‘end use’ focus. In other words, it focuses on what
the water is used for and aims to reduce the volume required whilst maintaining the service. DM
programs in the urban water sector have led to huge water savings for utilities and for residential and
industrial customers. Looking at water use from an end use perspective also allows a water planner to
identify what quality of water is required. Non-potable water supplies can then be identified (e.g.
rainwater, industrial or residential wastewater, stormwater) and treated to the appropriate quality. The
National Water Recycling Guidelines (www.recycledwater.com.au) were developed to provide a
reference for those involved in the supply and use of non-potable water sources.
Water is used in infrastructure projects and assets to achieve a wide array of outcomes, such as dust
suppression during construction; public health protection for workers (e.g. ablution blocks); and vehicle
or equipment washing or irrigation. There is also a special subset of infrastructure projects/assets
whose purpose is to provide water, wastewater, or stormwater services. For those projects/assets,
water has much more significance.
Except during periods of declared drought, there has been little or no legislative or commercial drivers
to reduce water use in infrastructure, so where water conservation has occurred, it has been driven by
other factors, such as local constraints (e.g. water restrictions), economic reasons or sustainability
aspirations. Nevertheless, there is a growing interest in the use of alternative water supplies in
infrastructure. This is reflected in the policies and plans of leading Australian infrastructure agencies.
For example, VicRoads has identified potential non-potable water sources for road activities (VicRoads,
2018). The roads and traffic authorities of NSW (RMS) and Victoria (VicRoads) both have policies that
encourage the re-use of non-potable water in road construction and maintenance.
There are schemes that rate water efficiency and effectiveness. One such scheme is Smart Approved
WaterMark (Smart Approved WaterMark, 2018). Smart Approved WaterMark is a voluntary not-for-
profit organisation that independently accredits water efficient devices and products, including some
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that may be relevant to infrastructure, such as vehicle and tool cleaning products, nozzles and
landscape irrigation systems.
Sustainable water use is based on three basic principles which are relevant to every stage in the life of
an infrastructure asset:
• the first is simply to minimise the volume of water used,
• the second is to be sensible about what type of water is used – that is, utilise appropriate water
source and then use alternative water sources where whatever scale of recycling makes
environmental or ecological and economic sense and to minimise the impacts associated with
the water supply, and
• third principle is to measure water.
Achieving the first two outcomes requires a good understanding of how, where and why water is used.
Monitoring how much water is consumed by different water demands (i.e. end uses) is not standard
practice. Little general data is available, making benchmarking difficult. So, one focus of this category
is to collect water use data and in the future, make it available to the industry.
The intent of this category is to facilitate the development of infrastructure that through innovative
planning, design, construction and operation:
• reduces the volume of water use,
• encourages the effective substitution of potable water with locally appropriate alternative
sources,
• minimises the ecosystem impacts of local water extraction/harvesting and discharging, and
• encourages the collation and sharing of water use data for industry benchmarking purposes.
Water used throughout the life cycle of infrastructure varies considerably, by asset type, by activity (end
use), volume, quality, and impact. Accordingly, credits for this category apply the basic principles
embedded in the water reduction hierarchy (i.e. eliminate use, alternative water source, reduce, re-use,
recycle, disposal) and fit-for-purpose water use.
The Water category credits were developed to be non-prescriptive and performance-based (i.e.
outcomes) because water use varies across different infrastructure types.
State and/or Local Government guidelines or standards relating to water conservation and replacing
potable water should be consulted as they may differ from region to region. Similarly, project/asset-
specific guidelines from infrastructure agencies of specific states and or jurisdictions should be
consulted.
The following two credits apply to the Water category:
Wat-1 Avoiding unnecessary water use
Wat-2 Utilising appropriate water sources
This Water category focuses on water efficiency and water re-use, rather than on the downstream
environmental impacts of water use which is dealt with in the ‘Environmental Impacts’ category.
Management of aquatic ecosystems is dealt with in the Ecology category.
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Category Linkages
The following ISv2.0 categories have linkages with the Water category.
Table En47 Category Linkages
Credit Description Planning Design As Built Operations
Ecn-1 Ecn-1 and Ecn-4 could be
(planning) or must be (Design)
used to assess water options in
Wat-2.
x x x
Ecn-4 Ecn-1 and Ecn-4 could be
(planning) or must be (Design)
used to assess water options in
Wat-2.
x x x
Sta-1 Identifying the impacts to water
sources may require stakeholder
engagement.
x x x x
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ISv2.0 Design
Wat-1 Avoiding Water use
Aim
To reward the reduction of water demand across the infrastructure life cycle.
Criteria
Table En48 Wat-1 Design summary criteria table
Level 1 Level >1 to 3 on sliding scale
D1.1 A water use and demand assessment is
undertaken for construction and operational phases.
AND
DL1.2 Opportunities to avoid water use, including a
minimum of three construction initiatives, are
identified and included in design and construction
planning.
The requirements for Level 1 are achieved
AND
L2.1 The assessment undertaken in DL1.2 is
extended to assess options using a formal
assessment method.
AND
DL2.2 A reduction up to 30% in water use in
construction and operational phases is forecast
compared to a base case data. Fractions of levels
may be achieved on a sliding scale.
Definitions
Non-potable water means lower-quality water suitable for other purposes such as toilet flushing or
dust suppression.
Potable water means high-quality water suitable for drinking and cooking. This is the standard supplied
by water utilities which is sometimes called town water or reticulated water.
Significant water uses are those that are likely to make up >5% of the total water use over its life
cycle.
Water Footprint means the quantified impact of water use across the asset life cycle.
Water use means all direct use of potable and non-potable water throughout the design, construction
and operation phases of the infrastructure asset.
A suitably qualified professional is a person with relevant engineering or science qualifications and
has at least 5 years’ experience in water demand modelling or forecasting.
Level 1
DL1.1 A water use and demand assessment is undertaken for construction and operational phases.
If a water use and demand assessment was undertaken and verified as part of a Planning rating, then
the assessment must be reviewed and updated to ensure it is reflective of any design changes, by a
suitably qualified professional.
If a water use and demand assessment has not been undertaken as part of a Planning rating, then the
following applies:
A demand assessment of significant water use (water footprint) for the infrastructure project must be
undertaken by a suitable qualified professional to provide reasonable estimates or predictions of all key
activities (water end uses). The demand assessment must include all water consumption from both
potable and non-potable sources within the boundaries of the project/asset type. Water used outside
the boundaries of the project/asset (i.e. concrete mixing by a third party) can be included in the water
footprint scope where possible to calculate but is not required.
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The assessment must consider whole of life including construction and operation. The assumptions
must be clearly identified and outlined as part of the assessment. Assumptions are required as the
level of sophistication will vary depending on the available design data.
Construction phase rainfall forecasts must use local average Bureau of Meteorology records (unless
an alternative forecasting method can be justified). Operational phase rainfall calculations must use
local average Bureau of Meteorology records with adjustments from climate change projections over
the life cycle of the asset (unless an alternative forecasting method can be justified).
Significant water end uses must be identified and quantified/estimated using a spreadsheet, or a water
modelling method. Water end uses might include: office ablutions, user/workers ablutions, dust
suppression, sub-grade stabilisation, moisture control of fills and pavement layers, wash down/cleaning,
on-site manufacture, landscape irrigation/ erosion control watering, water line testing, fire-fighting,
equipment cooling and cleaning.
Undertaking a Water Balance Study to develop a water footprint is a suitable means to model the water
use across the infrastructure life cycle. A Water Balance Study analyses and brings together the end
uses, the volumes required over time (technologies and behaviours), and the possible water sources.
It allows the required water volumes and qualities over the different stages of a project/asset to be
estimated.
DL1.2 Opportunities to avoid water use, including a minimum of three construction initiatives, are identified and included in design and construction planning.
Where water reduction opportunities have been developed and verified as part of a Planning rating,
then the opportunities must be reviewed and updated to reflect additional information and changes to
the project design. The review and update must be undertaken by a suitably qualified professional.
If an opportunities assessment has not been undertaken as part of a Planning rating, then the following
applies:
To aid in achieving water reductions, an analysis of water reduction opportunities must be undertaken
to help eliminate excessive water use or reduce water consumption across the infrastructure life cycle.
Water conservation must also be a key consideration in the re-use or upgrade of an existing asset
where applicable.
The opportunity analysis must include the following as a minimum:
• the process used to identify opportunities to reduce water use,
• a list of all the opportunities identified (with explanations),
• the process used to analyse and evaluate opportunities,
• commitments to implement opportunities during delivery and operation, and
• explanations of why other identified opportunities were not included in the design or construction
methodology.
A minimum of three reduction initiatives for construction must be identified and assessed unless a
limited scope of works can be demonstrated.
It may be useful to incorporate identified opportunities into management plans.
Water reduction initiatives should also be incorporated into sustainability opportunities (or initiatives)
register in Lea-2.
Example evidence for Level 1
• Demand assessment report,
• Water footprint report,
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• Final design showing water efficiency measures, and
• Construction methodology including water reduction initiatives
Level >1 to 3 on sliding scale
DL2.1 The assessment undertaken in DL1.2 is extended to assess options using a formal assessment method.
If an options assessment that meets the requirements of this criterion has been undertaken and verified
as part of a Planning rating, then that options assessment must be reviewed and updated to reflect any
additional information or changes to the design or construction methodology. The review and update
must be undertaken by a suitably qualified professional with experience in formal assessments.
If an options assessment has not been undertaken as part of a Planning rating, or it has been
undertaken but has not been undertaken in accordance with Ecn-1 and Ecn-4, then the following
applies:
The options assessment undertaken in DL1.2 must be extended to include a formal assessment of
each water reduction option and consider the whole life costs of each option. The formal assessment
must be undertaken in accordance with Ecn-1 and Ecn-4. The formal assessment and whole of life
costing needs to only be completed on options that are identified as having a reasonable risk according
to the project. This means, if options assessed in DL1.2 are deemed to have a too greater risk to
proceed, then those options do not need to be assessed using a formal assessment method and whole
of life costing.
A minimum of three reduction initiatives for construction must be identified and assessed unless a
limited scope of works can be demonstrated.
It is recommended to use either a cost benefit analysis and/or multi-criteria assessment on each option.
For more guidance on the formal assessment methods and whole of life costing approach, please see
the Ecn-1 and Ecn-4 credits. The Energy and Carbon Guideline provides an example of these formal
methods being used to assess energy options which may be useful as an example.
All feasible options must be incorporated in the final design and construction planning. An explanation
of feasibility must be provided as evidence.
DL2.2 A reduction up to 30% in water use in construction and operational phases is forecast compared to a base case data. Fractions of levels may be achieved on a sliding scale.
An assessment of water use compared to a base case must show a reduction of up to 30%.
Water use modelled must show a reduction of up to 30% compared to a base case.
This is a scaled credit. Where a reduction compared to a base case footprint is achieved, for every unit
of reduction up to 30%, fractions of levels may be achieved on a sliding scale of 1 to 3. For example, a
10% reduction would achieve Level 1.67 (1 + (10%/30%) x (3-1)). This sliding scale approach provides
encouragement to pursue every possible reduction opportunity. Significant reductions beyond 30% may
be awarded innovation points on a case by case basis.
Example evidence for Level >1-3
• Water model showing a reduction up to 30% compared to the base case, and
• Base case
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ISv2.0 As Built
Wat-1 Avoiding Water use
Aim
To reward the reduction of water demand across the infrastructure life cycle.
Criteria
Table En49 Wat-1 As Built summary criteria table
Level 1 Level >1 to 3 on sliding scale
ABL1.1 Feasible water reduction opportunities
identified in design are implemented.
AND
ABL1.2 Water usage is measured and monitored.
The requirements for Level 1 are achieved
AND
ABL2.1 Actual water consumption demonstrates a
reduction up to 30% in water use compared to a base
case.
Definitions
Non-potable water means lower-quality water suitable for other purposes such as toilet flushing or
dust suppression.
Potable water means high-quality water suitable for drinking and cooking. This is the standard supplied
by water utilities which is sometimes called town water or reticulated water.
Significant water uses are those that are likely to make up >5% of the total water use over its life
cycle.
Water use means all direct use of potable and non-potable water throughout the design, construction
and operation phases of the infrastructure asset.
Level 1
ABL1.1 Feasible water reduction opportunities identified in design are implemented.
Water reduction opportunities identified in design and assessed as feasible must be implemented
including all feasible construction initiatives. Implementation can include the construction of water
reduction measures, the incorporation of management actions in management plans or alike.
If there are opportunities that are no longer feasible, then justification must be provided and should
include a formal assessment to support this claim.
Management actions that are required in operations to achieve water reductions must be outlined in
handover documents and provided to the operator.
ABL1.2 Water usage is measured and monitored.
Water usage for must be measured and monitor during the As Built phase and reported on a monthly
basis. The water usage measurement and monitoring must cover all significant water end uses on site
for each water use and each water source. Mitigating actions must be implemented if expected or
planned water consumption is exceeded.
It is suggested that the water usage data is check annually to identify any unexpected discrepancies in
the data.
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Level >1 to 3 on a sliding scale
ABL2.1 Actual water consumption demonstrates a reduction up to 30% in water use compared to a base case.
Monitoring data must demonstrate a reduction of up to 30% in water use when compared to a base
case.
This is a scaled credit. Where a reduction compared to a base case footprint is achieved, for every unit
of reduction up to 30%, fractions of levels may be achieved on a sliding scale of 1 to 3. For example, a
10% reduction would achieve Level 1.67 (1 + (10%/30%) x (3-1)). This sliding scale approach provides
encouragement to pursue every possible reduction opportunity. Significant reductions beyond 30% may
be awarded innovation points on a case by case basis.
Example evidence for Level >1-3
• As Built plans,
• Water management plan and monitoring data, and
• Monthly water monitoring reports.
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ISv2.0 Design
Wat-2 Utilising appropriate water sources
Aim
To reward the identification and allocation of appropriate water sources.
Criteria
Table En50 Wat-2 Design summary criteria table
Level 1 Level 2 Level 3
DL1.1 An assessment is
undertaken to identify available
and appropriate water sources for
the asset.
The requirements for Level 1 are
achieved
AND
DL2.1 The assessment undertaken
in DL1.1 is extended to assess
options using a formal assessment
method.
The requirements for Level 2 are
achieved
AND
DL3.1 Water use demonstrates no
adverse impacts to water
resources or communities.
The regional variations in Australia and New Zealand affect the accessibility to water source – be it
potable or non-potable. This credit intends to check status and test vulnerability of the available water
sources used for infrastructure. The quality and quantity of water use in any activity are jointly
determined by the supply of water available to support that activity and the demand for water in that
activity. The sustainability of water source tends to be location specific and depends on a wide range
of factors, including but not limited to:
• Climate,
• Volume of water that percolates to groundwater tables and the recharge rate,
• Volume of storage available (dams, reservoirs, aquifers),
• Availability of surface water flows (rivers, creeks and streams),
• Availability of recycled, reclaimed water and/or desalinated water,
• Population and demographic change,
• Intensity of water use,
• Land use and geology, and
• Water price and economics.
Definitions
Formal assessment is an economic assessment of option including methods such as cost benefit
analysis, rapid cost benefit analysis, multi-criteria assessment and objective impacts assessment. For
more detail, please see the Ecn-1 credit introduction.
Non-potable water means lower-quality water suitable for other purposes such as toilet flushing or
dust suppression.
Potable water means high-quality water suitable for drinking and cooking. This is the standard supplied
by water utilities which is sometimes called town water or reticulated water.
Reclaimed water or recycled water means converted wastewater into water that can be re-used for
other purposes.
A suitably qualified professional is a person with relevant engineering or science qualifications and
has at least 5 years’ experience in water management on infrastructure projects or groundwater
experience where appropriate.
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Level 1
DL1.1 An assessment is undertaken to identify available and appropriate water sources for the asset.
If an assessment that identifies available and appropriate water sources that meets the requirements
of this criterion has been undertaken and verified as part of a Planning rating, then that assessment
must be reviewed and updated to reflect any additional information or changes to the design. The
review and update must be undertaken by a suitably qualified professional.
If an options assessment has not been undertaken as part of a Planning rating then the following
applies:
After quantifying water requirements for the asset (Wat-1 DL1.1), an assessment must be conducted
to identify available water sources to determine what options are appropriate for the asset. The
assessment may include a combination of a desktop assessment and site surveys where extra
information is required. This assessment must include:
• All legal water source options available to the project site such as potable, non-potable, recycled
or reclaimed water, bore water, water extracted from waterways or dams, etc,
• water source options for each water use,
• Risks and opportunities of each option for each water source including the full life cycle impacts
from extraction to discharge. This includes consideration of how the particular source of water
can impact the environment or community once it is discharged, and
• Site assessments where additional information is required to perform the assessment.
Example evidence for Level 1
• Options assessment,
• Risk and opportunity assessment register, report and matrix,
• Management plans, and
• Design reports.
Level 2
DL2.1 The assessment undertaken in DL1.1 is extended to assess options using a formal assessment method.
If an options assessment that meets the requirements of this criterion has been undertaken and verified
as part of a Planning rating, then that options assessment must be reviewed and updated to reflect any
additional information or changes to the design. The review and update must be undertaken by a
suitably qualified professional with experience in formal assessments.
If an options assessment has not been undertaken as part of a Planning rating then the following
applies:
The options assessment undertaken in DL1.1 must be extended to include a formal assessment of
each water source option and consider the whole life costs of each option. The formal assessment
must be undertaken in accordance with Ecn-1 and Ecn-4. The formal assessment and whole of life
costing needs to only be completed on options that are identified as having a reasonable risk according
to the project. This means, if options assessed in DL1.1 are deemed to have a too greater risk to
proceed, then those options do not need to be assessed using a formal assessment method and whole
of life costing.
It is recommended to use either a cost benefit analysis and/or multi-criteria assessment on each option.
For more guidance on the formal assessment methods and whole of life costing approach, please see
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the Ecn-1 and Ecn-4 credits. The Energy and Carbon Guideline provides an example of these formal
methods being used to assess energy options which may be useful as an example.
All feasible options must be incorporated in the final design and construction methodology. An
explanation of feasibility must be provided as evidence.
Example evidence for Level 2
• Formal assessment of each option
• Final design showing water sources.
Level 3
DL3.1 Water use demonstrates no adverse impacts to water resources or communities.
Evidence must be provided showing that the water sources used on the project has no adverse impacts
to the environment or communities. Impacts may be short-term if it can be shown that they do not have
long-term impacts, and the short-term impacts are considered acceptable by the community or
environmental experts.
For example, a project may be considering using recycled water for dust suppression, however there is
a local waterhole downstream of the site. The community have voiced their concern stating that they
do not want to swim in the waterhole in case the recycled water runs off into it. In this instance, using
recycled water may not cause health or environmental risks, however will cause an adverse impact on
the community as they will not swim in the waterhole as a result.
Practices must be planned and implemented to avoid contamination of surface water and groundwater.
Any impacts must be temporary and isolated to the project site boundary.
UFor groundwater extraction
For projects that are utilising groundwater extraction, the following requirements apply.
Site and project-specific environmental and groundwater assessments must be undertaken by a
suitably qualified professional. The assessments must consider the local project conditions including,
but not limited to:
• Groundwater quality and quantity requirement for each end use (including an assessment of the
potential for contamination of the groundwater),
• Aquifer yield,
• Impacts on other groundwater uses and users, particularly those downgradient of the extraction
point(s),
• Depth of groundwater extraction,
• Volumes of groundwater to be extracted and timeframe and the sustainability of the aquifer to
provide these volumes for the period,
• Longer-term impacts on the health of the aquifer such as drawdown and recharge,
• Interaction with surface water bodies,
• Ecological impacts including groundwater-dependent ecosystems and ecosystems developed
within groundwater, and
• Regulatory management of groundwater aquifers including aquifer interference.
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Example evidence Level 3
• Impact assessments,
• Design reports, and
• Groundwater assessment where applicable.
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Wat-2 Utilising appropriate water sources
Aim
To reward the identification and allocation of appropriate water sources.
Criteria
Table En51 Wat-2 As Built summary criteria table
Level 1 Level 2
ABL1.1 Feasible water source options
incorporated into the design and construction
methodology are implemented.
The requirements for Level 1 are achieved
AND
DL2.1 Water use demonstrates no adverse
impacts to water resources or communities.
The regional variations in Australia and New Zealand affect the accessibility to water source – be it
potable or non-potable. This credit intends to check status and test vulnerability of the available water
sources used for infrastructure. The quality and quantity of water use in any activity are jointly
determined by the supply of water available to support that activity and the demand for water in that
activity. The sustainability of water source tends to be location specific and depends on a wide range
of factors, including but not limited to:
• Climate ,
• Volume of water that percolates to groundwater tables and the recharge rate,
• Volume of storage available (dams, reservoirs, aquifers),
• Availability of surface water flows (rivers, creeks and streams),
• Availability of recycled, reclaimed water and/or desalinated water,
• Population and demographic change,
• Intensity of water use,
• Land use and geology, and
• Water price and economics.
Definitions
Non-potable water means lower-quality water suitable for other purposes such as toilet flushing or
dust suppression.
Potable water means high-quality water suitable for drinking and cooking. This is the standard supplied
by water utilities which is sometimes called town water or reticulated water.
Reclaimed water or recycled water means converted wastewater into water that can be re-used for
other purposes.
Level 1
ABL1.1 Feasible water source options incorporated into the design and construction methodology are implemented.
All feasible water source options identified in design must be implemented including construction
opportunities. Implementation can include the construction of plant and equipment, the incorporation of
management actions in management plans, procurement or alike.
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If there are opportunities that are no longer feasible, then justification must be provided and should
include a formal assessment to support this claim.
Example evidence for Level 1
• As built drawings,
• Management plans, and
• Procurement documents.
Level 2
DL2.1 Water use demonstrates no adverse impacts to water resources or communities.
Evidence must be provided showing that the water sources used on the project had no adverse long-
term impacts to the environment or communities. Impacts may be short-term if it can be shown that
they did not have long-term impacts, and the short-term impacts were considered acceptable by the
community or environmental experts.
For example, a project may have considered using recycled water for dust suppression, however there
is a local waterhole downstream of the site. The community voiced their concern stating that they did
not want to swim in the waterhole in case the recycled water runs off into it. In this instance, using
recycled water did not cause health or environmental risks, however caused an adverse impact on the
community as they avoided the waterhole as a result.
Practices must be planned and implemented to avoid contamination of surface water and groundwater.
Any impacts must be temporary and isolated to the project site boundary.
Example evidence for Level 2
• Impact assessments,
• Design and monitoring reports, and
• Groundwater assessment where applicable.
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References Deaprtment of Agriculture and Water Resources, 1994. Intergovernmental agreement on a National Water Initiative, Canberra: National Water Initiative.
Department of Agriculture and Water Resources, 2017. National Water Initiative. [Online]
Available at: Uhttp://www.agriculture.gov.au/water/policy/nwi/U
[Accessed 6 July 2018].
Smart Approved WaterMark, 2018. Smart Approved WaterMark. [Online]
Available at: Uhttps://www.smartwatermark.org/U
[Accessed 6 July 2018].
VicRoads, 2018. Water. [Online]
Available at: Uhttps://www.vicroads.vic.gov.au/planning-and-projects/environment/waterU
[Accessed 6 July 2018].
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The loss of biodiversity is a growing global concern. Increasing rates of land use change, driven by
growing human populations and the demand for natural resources, has placed considerable pressures
on species, ecological communities, ecosystems and broader biomes (Gaston et al, 2002). Species
extinction rates are increasing and the legacy of historical land use in many regions has left a
considerable extinction debt, with many species predicted to go extinct without any further loss of habitat
(Tilman et al, 1994; Brooks et al, 1999; Krauss, 2010).
In Australia, the ongoing and cumulative impacts of land use change on terrestrial and aquatic
ecosystems are widely recognised (Jackson et al, 2017). Likewise, in New Zealand, population growth
and urban expansion is affecting land productivity and its ability to support biodiversity (Ministry for the
Environment & Statistics New Zealand, 2015). Given current trajectories in land use change, further
losses in the number of terrestrial and aquatic species, communities and habitats are expected. Shifts
in the distribution and abundance of species in response to climate change is likely to compound this
issue even further (Thomas et al, 2004). If these trends in biodiversity loss are to be arrested, a
transformation in the planning and delivery of developments is required involving substantial shifts
towards liveability, sustainability and resilience.
Since 1992, the pursuit of Ecologically Sustainable Development (ESD) has been increasingly
incorporated into the policies and programs of global governments. Founded in international policy
through the inception of the Convention on Biological Diversity, ESD is defined by the Commonwealth
Government of Australia as “using, conserving and enhancing the community's resources so that
ecological processes, on which life depends, are maintained, and the total quality of life, now and in the
future, can be increased” (Ecologically Sustainable Development Steering Committee, 1992).
Australia’s National Strategy for ESD identifies key outcomes for future growth and development in
Australia’s economic sectors including requirements for the sustainable development and use of
infrastructure. Infrastructure performance in relation to these outcomes is ultimately assessed against
the Environmental Protection and Biodiversity Conservation Act 1999. Similarly, in New Zealand, whole
of life infrastructure asset performance is primarily assessed against the requirements of the Resource
Management Act 1991.
This category aims to promote and recognise infrastructure developments and operations that protect
and enhance terrestrial and aquatic ecology through:
• Employing rigorous evidence-based approaches to identifying and managing ecological impacts
and opportunities (Eco-1), and
• Monitoring and reporting on project outcomes (Eco-2).
Ecological Impact Assessment
Ecological Impact Assessment (EcIA), is the process prescribed for identifying and managing the
ecological impacts and opportunities of infrastructure planning, design, construction and operation. It is
defined by the Environment Institute of Australia and New Zealand (EIANZ) as a series of actions for
“identifying, quantifying and evaluating the potential impacts of defined actions on ecosystems or their
components; and providing a scientifically defensible approach to ecosystem management” (EIANZ,
2015, p3). In Australia and New Zealand, EcIA often forms a mandatory requirement in the assessment
and approval of infrastructure developments under current regulatory frameworks. It provides a method
for demonstrating the protection or enhancement of ecological values including species, communities
and ecosystems; typically achieved through the prioritisation of measures to avoid, minimise, restore
and/or offset potential adverse impacts.
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Examples for managing adverse impacts to terrestrial and aquatic ecosystems include:
Table En52 Managing adverse impacts to terrestrial and aquatic ecosystems
Avoid Minimise Restore/ Remedy1 Offset
Avoid:
The removal of
significant vegetation or
habitat.
The loss of hollow-
bearing trees.
Clearing riparian
vegetation.
Sensitive habitats,
including wetlands.
Changes to local
hydrology.
Minimise the
development footprint
and any loss or
fragmentation of
vegetation and/or
habitats.
Control noise, light,
erosion, pollutant and
nutrient inputs.
Consolidate works to
avoid fragmenting
remaining habitats.
Control pests and weeds.
Maintain safe passage
for fish in waterways.
Rehabilitate areas of
cleared vegetation.
Restore damaged or
degraded habitats.
Reconnect fragmented
habitats.
Restore areas of cleared
vegetation.
Market based
instruments.
Habitat protection.
Indirect/ compensatory
actions.
Financial payments.
In this category, the concepts of protection and enhancement of ecological value equate to ‘no net loss’
and ‘net gain’ outcomes. ‘No net loss’ can be defined as “the point where biodiversity gains from targeted
conservation activities match the losses of biodiversity due to the impacts of a specific development
project, so that there is not net reduction overall in the type, amount and condition (or quality) of
biodiversity over space and time” (Business and Biodiversity Offsets Programme, 2012). A ‘net gain’ is
“where overall gains for vegetation and habitat are greater than overall losses and where individual
losses are avoided where possible” (Government of Victoria, 2002).
Biodiversity offsets are an EcIA measure that may be used to compensate for the ecological impacts of
a development in exchange for measurable biodiversity gains delivered elsewhere. These are intended
to facilitate the achievement of no net loss outcomes, whilst supporting ongoing development. Despite
the growing rigour of existing approaches, a number of shortfalls have been identified (Maron et al,
2015; Walmsley et al, 2014). It is for this reason that best practice EcIA minimises the use of biodiversity
offsets through the implementation of measures to avoid, minimise and remedy development impacts
on site wherever practicable. Where biodiversity offsets are required to address residual impacts,
several best practice principles have been identified. These are intended to assist infrastructure
developments in realising long-term biodiversity outcomes.
Fundamental principles for best practice biodiversity offsets, as identified by Walmsley et al, (2014):
• Biodiversity offsets must only be used as a last resort and clear limits must be placed on the
use of offsets,
• Offsets must be based on sound ecological studies and principles,
• Indirect offsets must be strictly limited,
• Offsetting must achieve benefits in perpetuity,
• Offsets must be based on principles of net gain,
• Offsets must be additional, and
• Offset arrangements must be legally enforceable.
Net gain or no net loss outcomes will only be realised where best practice biodiversity offsets are
provided for the life of the impact. For this reason, biodiversity offsets must be secured by means of an
appropriate legal mechanism such as a statutory covenant, Biodiversity Conservation Agreement or
1 These measures are also considered offsets, according to the Biodiversity Offset Scheme New South
Wales.
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Property Vegetation Plan. Wherever possible, biodiversity offsets should provide like-for-like (i.e.
ecologically equivalent) returns and be delivered prior to the project impact.
Ecological monitoring
In Australia, more resources than ever before are being spent on monitoring the state of terrestrial and
aquatic ecosystems. However persistent knowledge gaps, including a lack of understanding of the
effects and outcomes of management interventions, continue to hinder industry efforts to minimise and
manage the impacts of development on biodiversity. Without quantifying the state of a system before,
during and after development, it is difficult to rigorously assess the adequacy of management actions or
to establish the need for further intervention. For this reason, ecological monitoring is considered
essential in evaluating and ultimately improving ecological risk management practices.
Ecological monitoring programs that are not well designed and implemented provide little return on
investment. This is because they often lack an ability to detect effects where they occur and provide
guidance on ways to make management more effective (Lindenmayer et al, 2012). However, important
considerations made during the development of an ecological monitoring program can assist to ensure
that it is most effective (Field, 2007).
Best practice principles for ecological monitoring, as identified by Field et al, (2007), include:
• Allocate sufficient funding – the financial commitment made must allow sufficient time for
detecting change above that of natural variation. This will vary depending on the target species
or ecosystem and can be estimated more rigorously using statistical power analyses,
• Set clear objectives – it is necessary to clearly articulate monitoring objectives. These should
guide the selection of suitable ecological indicators and inform the amount of change necessary
to trigger a management response, and
• Implement appropriate sampling design– the sampling design must ensure sufficient statistical
power to detect an effect where it occurs. It is important to consider sample size, data
independence and error. To achieve sufficient statistical power it may be necessary to relax the
significance level above the conventional 5% level.
When implemented effectively, ecological monitoring provides a critical link in the adaptive management
of infrastructure projects; ensuring that the benefits of investment into protecting and enhancing
biodiversity are fully realised.
There are two credits in this category:
Eco-1 Ecological Assessment and Risk Management
Eco-2 Ecological Monitoring
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Category Linkages
The following ISv2.0 categories have linkages with the Ecology category.
Table En53 Category Linkages
Credit Description Planning Design As Built Operations
Wat-2 The source and discharge of
water needs to consider
ecological impacts
x x x
Env-
1-5
Any discharges from the project
need to consider the ecological
impacts
x x x
Gre-1 Green infrastructure may
enhance ecological value
x x x x
Leg-1 The project may choose a
legacy initiative that enhances
ecological outcomes.
x x x x
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ISv2.0 Design
Eco-1 Ecological Assessment and Risk Management
Aim
To reward the identification of ecological values, the management of impacts and opportunities to
achieve the maintenance or enhancement of ecological value.
Criteria
Table En54 Eco- 1 Design summary criteria table
Level 1 Level 2 Level 3
DL1.1 The ecological impacts and
opportunities of the infrastructure
project are assessed and
quantified.
AND
DL1.2 The infrastructure project
design achieves a no net loss
ecological outcome (no offset
limitations).
AND
DL1.3 Management plans have
been prepared and implemented
to ensure the ecological outcomes
of the infrastructure project are
achieved.
The requirements for level 1 are
achieved
AND
DL2.1 The infrastructure project
design achieves a quantifiable net
ecological gain (no offset
limitations).
AND
DL2.2 The project design
demonstrates all practicable
measures to avoid, minimise and
remedy impacts on site have been
implemented.
The requirements for level 2 are
achieved
AND
DL3.1 The infrastructure project
design achieves a quanitifiable
net ecological gain (site-based
offsets only).
Definitions
Biodiversity offsets are actions or activities that contribute to no net loss or net gain ecological
outcomes. Biodiversity offsets can only be applied when all practicable measures have been
implemented at the site of the project to avoid or minimise impacts to ecological values. Offsets can be
land-based, financial or indirect measures where a benefit to the ecological feature or value is achieved.
Cumulative impacts, as defined by the International Finance Corporation (IFC), include the effects of
a project or activity combined with other existing, planned or reasonably anticipated activities.
Cumulative impact assessment and management is relevant where there are concerns for the long-term
health and viability of ecological values or in areas subject to considerable historical disturbance. The
types of cumulative impacts that are to be considered in this chapter are those that result from the
combined effects of multiple projects on identified ecological values.
Examples of cumulative impacts include:
• Loss of genetic diversity due to restricted fauna movement and dispersal,
• Increased pollution including noise and light,
• Habitat loss and fragmentation as a result of land clearing,
• Habitat degradation and a reduction in long-term carrying capacity due to edge effects and changes
to the level of disturbance,
• Increased pressure on the survival of threatened species due to a reduction in the availability and
increased competition for resources,
• Increased sedimentation or erosion,
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• Changed hydrology or decreased flows due to multiple withdrawals, and
• Increased fauna mortality due to vehicle strike and hunting.
Ecological features, as defined the EIANZ, are specific aspects of ecosystems that are described and
evaluated: the term includes components (e.g. species, habitats), processes (e.g. gene flow, nutrient
cycling) and functions (e.g. roosting, feeding, establishing territory).
Ecological Impact Assessment (EcIA), as defined by the EIANZ, is a process for identifying,
quantifying and evaluating the potential impacts of defined actions on ecosystems or their components;
and providing a scientifically defensible approach to ecosystem management. An EcIA must account for
all the adverse effects of a project including direct, indirect, temporary or permanent impacts on
terrestrial and aquatic systems. However, it is considered best practice to also identify and assess the
feasibility of opportunities to benefit biodiversity through project activities.
Ecological values, as defined by the EIANZ, are the worth placed on ecological features (e.g. species,
habitats, processes, ecosystems, community composition) determined by their rarity, vulnerability and
role in ecosystem functioning.
Financial offsets are financial payments made to a government or consenting authority to meet an
offset requirement, under relevant policy document. Many methods for calculating financial offset
obligations exist that incorporate the use of metrics to measure ecological value. These are typically
prescribed by the relevant policy document.
Indirect offsets, according to Walmsley et al, (2014), allow for the use of related activities or
compensatory actions (i.e. scientific research) in place of directly offsetting the biodiversity loss. The
use of indirect offsets is discouraged for four key reasons (Walmsley et al, 2014):
1. Ecological gains are difficult to measure and balance against the impacts of the development.
2. Ecological gains to be delivered through indirect actions often possess inherent uncertainty.
3. Indirect offsets fail to meet the requirements of additionality (i.e. measures undertaken above
and beyond what would be done anyway).
4. Indirect offsets fail to provide like-for-like (i.e. ecologically equivalent) returns.
Impacts include the direct, indirect or prescribed negative effects of a development, project or activity.
Direct impacts are those that occur as a direct result of an activity, such as vegetation clearing, habitat
replacement or modification and displacement of species. Indirect impacts are additional impacts that
generally occur as a result of direct impacts. Indirect impacts can include processes that can be difficult
to detect initially, such as inbreeding depression as a result of a population decline or habitat degradation
through increased weed cover. Prescribed impacts are those prescribed by relevant legislation. For
example, prescribed impacts under the Biodiversity Conservation Regulation 2017 (NSW) include
impacts to karst, caves and human-made structures that provide habitat for threatened species.
Land-based offsets include proponent-driven or direct offsets whereby actions are undertaken on land
to directly address the residual impacts of a project. Land-based offsets may include actions that create,
enhance and/or protect habitats or significant ecological values such as habitat restoration works or
market-based instruments. These actions must at a minimum provide like-for-like (i.e. ecologically
equivalent) returns.
Like-for-like offsets are targeted to the species, ecological communities or ecological features being
impacted by the project. They provide an equal ecological outcome or greater and cannot be traded in
exchange for other benefits. For example, providing extra koala habitat offsets must not reduce the need
to offset impacted Giant barred-frog habitat, where residual impacts to these habitats occur as a result
of the project.
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Management plans are drawings or documents that outline the objectives, planned procedures and
responsibilities for managing terrestrial and aquatic ecology.
Metrics that can be used to measure ecological value are varied and will depend on the ecological
features that contribute to the values being measured. They can include simple measures such as
population size, species richness or community diversity. More complex measures can also be used
that take into account numerous variables associated with ecological value.
No net loss ecological outcome is when the impacts associated with a development or activity do not
result in a reduction in ecological values. The impacts on ecological values are balanced or
compensated by measures to avoid or minimise the project’s impacts. Ideally this is demonstrated using
a quantifiable metric that provides a measure of the value to demonstrate that there is no decline in
value as a result of the project.
Net ecological gain occurs when the measures to avoid or mitigate an impact outweigh the impacts
and a measurable improvement to ecological values is achieved.
Opportunities include activities or measures included in the planning phase that can result in avoiding
or mitigating an impact to an ecological feature or value. Opportunities will also include activities or
measures that can result in an improvement to an ecological feature or value as a result of the proposed
development.
Significant: of greater concern, value or importance and can be defined in terms of the ecological
feature or process and the magnitude of impacts to ecological features and processes. For example,
significant ecological values are those recognised, on the basis of scientific concerns, community
concerns or public policy, as holding most value or importance. Significant impacts are those that can
result in substantial declines in the condition or extent of an ecological feature. These impacts can
operate on various spatial and temporal scales, and can be additive or interactive. These complexities
mean that an assessment of the significance of impacts must be specific to a development and the
features it is impacting. Most regulatory jurisdictions in Australia and New Zealand provide guidance on
what constitutes a significant impact to ecological features and processes.
Suitably qualified professional is a professional in the field of ecology with:
• Tertiary qualifications including ecology, natural resource management, environmental
management or environmental science,
• A minimum of five (5) years’ experience in the relevant field, and
• Professional industry certification and/or accreditation obtained through the EIANZ, Ecological
Consultants Association of NSW or under the Biodiversity Conservation Act 2016 (NSW), where
relevant.
Level 1
DL1.1 The ecological impacts and opportunities of the infrastructure project are assessed and
quantified.
An Ecological Impact Assessment (EcIA) must be carried out for the project by a suitably qualified
professional. If a Preliminary Environmental Assessment (PEA) has been completed as part of project
planning, the EcIA should build on the findings of the assessment. The EcIA must include an objectives
statement (i.e. no net loss/ net gain) and provide guidance on achieving specified outcomes.
The EcIA must include detailed investigations that describe and assess:
• Ecological features and values of the development site, as well as their spatial and temporal
contexts,
• Significance or importance of the ecological features and processes that are known to, or are
likely to, be present,
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• Potential impacts (direct, indirect, temporary and permanent) of the project activities on the
identified ecological features and processes,
• Cumulative impacts relevant to the project,
• Options for project development and impact management (avoid, minimise, rehabilitate) to
ensure a no net loss or net gain ecological outcome,
• Identification of any residual impacts after implementation of measures to avoid and minimise,
• Identification of any opportunities to be considered during the design phase or implemented
during future construction phases to enhance ecological features and values,
• Strategies for stakeholder management and community engagement,
• Compliance with legislative requirements and best practice industry standards, and
• Consideration of the effects of climate change on the ecological features of the site and how
this might influence management.
The scope of the EcIA must comply with best practice industry standards (i.e. EIANZ EcIA Guidelines)
and any relevant legislative requirements.
Guidance for undertaking the various components of an EcIA is provided in:
• Ecological Impact Assessment (EcIA) - EIANZ guidelines for use in New Zealand: terrestrial
and freshwater ecosystems (EIANZ 2015),
• Guidelines for Ecological Impact Assessment in the UK and Ireland – Terrestrial, freshwater
and coastal (CIEEM 2016),
• Biodiversity Assessment Method (OEH 2017),
• Guidelines for Assessment of Ecological Impacts of National Roads Schemes (NRA 2009),
• Fauna Sensitive Road Design Guidelines Victoria (VicRoads 2012),
• Matters of National Environmental Significance Significant Impact Guidelines 1.1, Environment
Protection and Biodiversity Conservation Act 1999 (Commonwealth of Australia 2013),
• Matters of National Environmental Significance Significant Impact Guidelines 1.2, Environment
Protection and Biodiversity Conservation Act 1999 (Commonwealth of Australia 2013),
• Threatened Species Assessment Guidelines- The assessment of significance 2007 (DECC
2007),
• Biodiversity assessment guidelines - Permitted clearing of native vegetation (DEPI 2013).
• Policy for a Significant Environmental Benefit, Department of Natural Resources, South
Australia (DNR 2017), and
• Preparation of an application for scoping: Preparation of an application for an Environmental
Significance Opinion, ACT Planning & Land Authority (ACT Planning and Land Authority, no
date).
DL1.2 The infrastructure project design achieves a no net loss ecological outcome (no offset limitations).
The Project must consider and action the EcIA recommendations for maintaining the ecological values
during the design phase to achieve a no net loss ecological outcome.
Evidence must be provided that demonstrates how ecological features and values have been
maintained through the implementation of the EcIA recommendations. Evidence that ecological features
and values have been maintained must use quantifiable metrics where possible to demonstrate that no
net loss or net gain will be achieved. These metrics must be specific to the features and values impacted
and developed by a suitably qualified professional. Metrics should consider the attributes of the features
and values that are being measured. Simple, area based metrics related to measurements of ecological
features present pre- and post-development may be suitable in some situations, however there is a
preference for the use of metrics that measure the state or condition of the features being impacted,
protected or enhanced.
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Offsets can be used to minimise any residual impacts to ecological features and values, only following
the application of all practicable measures to avoid, minimise and remedy impacts on the project site.
Offsets can be used to demonstrate no net loss in ecological value as a result of the project. The
application of offsets should be land-based and relate to the features and values that are subject to
residual impacts. If financial or indirect offsets are proposed, evidence must be provided that the offset
proposed will benefit the impacted matter/s (i.e. like-for-like).
Evidence must be provided that shows how the offset achieves a no net loss outcome using accepted
metrics that are currently in use in the relevant jurisdiction, other jurisdictions or that are developed by
a suitably qualified professional. If land-based offsets are proposed, evidence must also be provided
that shows what actions will be implemented on the offset site (where applicable) to achieve no net loss,
ensuring these are additional to baseline duty of care. Evidence must also be provided that
demonstrates how the offset area will be protected and managed in perpetuity for conservation
purposes.
Examples of habitat assessment metrics that consider quantifiable measurements of value include:
• BioCondition: A Condition Assessment Framework for Terrestrial Biodiversity in Queensland
(Eyre et al, 2015),
• Biodiversity Assessment Method (OEH, 2017),
• Vegetation Quality Assessment Manual: Guidelines for applying the Habitat Hectares scoring
method (Victorian Government, Department of Sustainability and Environment, 2004).
• EPBC Act Offset Assessment Guide,
• Australian Rivers Assessment System (AUSRIVAS), and
• Stream Ecological Valuation (SEV): a revised method for assessing the ecological functions of
Auckland Streams (Storey et al, 2011).
DL1.3 Management plans have been prepared and implemented to ensure the ecological outcomes of
the infrastructure project are achieved.
Management plans must be prepared during the early design phase and be able to be implemented,
reviewed and updated during construction. The type and nature of management plans necessary will
vary reflecting the nature of the development, the ecological features and values of the site and any
legislative requirements. Management plans must be prepared for the construction and post-
construction phases to address impacts and opportunities associated with the project. If land-based
offsets are proposed to achieve a no net loss or net gain outcomes, a management plan must be
prepared that describes how these outcomes will be achieved.
Development management plans must have strategies, procedures and processes to be implemented
to protect retained ecological features and values, and where relevant, enhance or restore areas.
Wherever possible, these should address climate change impacts. At a minimum, a Vegetation
Management Plan and Fauna Management Plan or a comprehensive Biodiversity Management Plan
must be developed. These plans must include a:
• Description and maps of ecological features and values to be protected, maintained or
enhanced within and adjacent to the project site,
• Summary of the direct and indirect impacts identified in the EcIA,
• Description of the design elements that contribute to the protection, maintenance or
enhancement of ecological values and features,
• Measures to be implemented to protect ecological values and features during any future project
phases, including design, construction, post-construction and/or commissioning phases,
• Identification of roles and responsibilities for implementing the management procedures, and
• Any construction phase monitoring requirements.
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A management plan must be prepared to demonstrate how the planning and delivery of any biodiversity
offsets, will achieve a no net loss or net gain outcome. Subject to the method of offset delivery, this
management plan should include, but not be limited to:
• A summary of all the measures implemented to firstly avoid and minimise impacts to ecological
features and values,
• A description of the residual impacts to ecological features that are being offset. Where possible
this impact must be quantified using an applicable metric,
• A description of how the offset will be delivered, including combinations of land, financial and
indirect offsets,
• For land-based offsets, a description of the offset site, including where relevant:
o Location, tenure and landowner details
o Maps showing the areas to be subject to offset works
o Existing land uses, vegetation communities and habitat types
o Description of any existing threatening processes and how these will be managed
• A description of the required management actions to achieve the required net gain or no net
loss in ecological value required, including a program of works,
• Identification of any risks to the offset delivery and corrective actions to address these risks.
• Monitoring and reporting requirements, and
• Evidence that the offset site has been secured with a legal mechanism to ensure the protection
of the offset site in perpetuity. If the mechanism to ensure legal security has not been finalised,
evidence that the process is underway will be required.
Example evidence for Level 1
• An EcIA Report prepared by a suitably qualified professional and completed prior to
construction. The level of detail contained within the report will vary reflecting the nature of the
development and ecological features and values of the site. The report should be independently
peer reviewed by another suitably qualified professional to ensure its rigour,
• Evidence that the project has resulted in a no net loss ecological outcome by using quantifiable
measures. Extracts from calculators or suitable metric tools will be required to demonstrate no
net loss,
• Compliance report, plans or drawings prepared by a suitably qualified professional
demonstrating the development is generally in accordance with the EcIA and has maintained
the ecological values,
• Detailed design drawings that show elements of the infrastructure design that avoid or minimise
impacts to ecological features and values, as well as any elements that enhance ecological
values,
• A Vegetation Management Plan, including a report or drawings, for the maintenance of
vegetation on site. Any other management plans necessary to ensure the ecological values of
the site can be maintained should also be provided. This may include species management
plans, habitat restoration plans, etc,
• A Fauna Management Plan that includes measures for minimising the likelihood of injury/harm
(such as directional clearing, use of a fauna spotter/catcher, installation of fauna exclusion
fencing), protecting or enhancing habitats (such as hollow-bearing tree retention or nest-box
supply) and maintaining or enhancing connectivity (such as fauna friendly fencing, movement
solutions),
• Flora and fauna management can be combined into a Biodiversity Management Plan for the
project that addresses impacts to flora and fauna, and
• Biodiversity Offset management plan or strategy, Biodiversity Development Assessment
Report, Biodiversity Certification Assessment Report or Biodiversity Site Stewardship
Assessment Report.
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Level 2
DL2.1 The infrastructure project design achieves a quantifiable net ecological gain (no offset limitations).
The Project must consider and action the EcIA recommendations for enhancing the ecological values
during the design and construction to achieve a net ecological gain. Evidence must be provided that
demonstrates how ecological features and values will be enhanced through the implementation of the
EcIA recommendations.
Evidence that ecological features and values have been enhanced must use quantifiable metrics to
demonstrate that a net gain has been achieved. Where quantifiable metrics cannot be developed,
justification is to be provided. The metrics used must be specific to the features and values impacted
and developed by a suitably qualified professional. Metrics should consider the attributes of the features
and values that are being measured. Simple, area based metrics related to measurements of ecological
features present pre- and post-development may be suitable in some situations, however there is a
preference for using metrics that include the significance or value of the features being impacted,
protected or enhanced.
Offsets can be used to demonstrate a net gain in ecological value as a result of the project. The
application of offsets should be land-based and relate to the features and values that are subject to
residual impacts. If financial or indirect offsets are proposed, evidence must be provided that the offset
proposed will benefit the impacted matter/s (i.e. like-for-like). Where practical, offsets should be secured
and implemented prior to the commencement of the construction activities.
Evidence must be provided that shows how the offset achieves a net gain outcome using accepted
metrics that are currently in use in the relevant jurisdiction, other jurisdictions or that are developed by
a suitably qualified professional. If land-based offsets are proposed, evidence must also be provided
that shows what actions will be implemented to achieve a net gain. Evidence must also be provided
that demonstrates how the offset area will be protected and managed in perpetuity for conservation
purposes, where relevant.
DL2.2 The project design demonstrates all practicable measures to avoid, minimise and remedy impacts
on site have been implemented.
The design of the project must seek to enhance ecological features and values at a local scale through
on site measures to avoid and minimise impacts and improve ecological condition or function. To
achieve this credit the design of the infrastructure project must demonstrate that all practicable
measures to avoid, minimise and remedy impacts within the project site have been implemented. The
EcIA will provide recommendations for measures to be implemented during the design and construction
phases of the project, and evidence that all practicable recommendations have been implemented is
required. This aims to reward projects that do not rely overly on offsets to achieve a net ecological gain.
Measures to avoid impacts can include changes to alignment, siting or design elements to avoid areas
of ecological significance. Measures to minimise impacts can include a wide variety of design elements,
such as stormwater treatment devices, fauna crossings, revegetation or ecological restoration works.
Measures to remedy impacts can include revegetation or habitat enhancement works.
Evidence must be provided that demonstrates all practicable measures to avoid and minimise impacts
on site have been implemented. If design recommendations to avoid or minimise impacts are not
practicable to implement, sufficient justification for why they have not been included must be provided.
Guidance on the type of evidence material required includes:
• A review of all recommended mitigation measures to avoid or minimise impacts identified within
the EcIA and an assessment of how they have been implemented, and
• Plans, drawings, maps and specifications that show how measures to minimise impacts have
been incorporated into the design.
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Example evidence for Level 2
• Evidence that the project has resulted in a net gain ecological outcome by using quantifiable
measures. Extracts from calculators or suitable metric tools will be required to demonstrate the
achieved net gain, with the use of offsets if required,
• Compliance report, plans or drawings prepared by a suitably qualified professional
demonstrating the development:
o Is generally in accordance with the EcIA;
o Has/will implement all practicable measures to avoid, minimise and remedy impacts on
site.
• Design reports, and
• Biodiversity Offset management plan or strategy, Biodiversity Development Assessment
Report, Biodiversity Certification Assessment Report or Biodiversity Site Stewardship
Assessment Report.
Level 3
DL3.1 The infrastructure project design achieves a quantifiable net ecological gain (site-based offsets
only).
The Project must consider and action the EcIA recommendations for enhancing the ecological values
during the design and construction. Measures to enhance ecological value must be delivered on site
and offsets must only be used where these are delivered on or immediately adjacent to the impact site.
Evidence must be provided that demonstrates how ecological features and values have been enhanced
through the implementation of the chosen on-site measures.
Example evidence for Level 3
• Compliance report, plans or drawings prepared by a suitably qualified professional
demonstrating the development:
o Is generally in accordance with the EcIA;
o Has implemented all mitigation measures on site; and
o Has achieved a net gain in ecological value.
• Evidence that the project has resulted in a net gain ecological outcome by using quantifiable
measures. Extracts from calculators or suitable metric tools will be required to demonstrate the
achieved net gain with the use of site-based offsets only.
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ISv2.0 As Built
Eco-1 Ecological Assessment and Risk Management
Aim
To reward the identification of ecological values, the management of impacts and opportunities to
achieve the maintenance or enhancement of ecological value.
Criteria
Table En55 Eco- 1 As Built summary criteria table
Level 1 Level 2 Level 3
ABL1.1 The ecological impacts
and opportunities of the
infrastructure project are
assessed and quantified.
AND
ABL1.2 The infrastructure project
design achieves a no net loss
ecological outcome (no offset
limitations).
AND
ABL1.3 Management plans to
ensure the ecological outcomes of
the infrastructure project are
achieved have been prepared and
implemented.
The requirements for level 1 are
achieved
AND
ABL2.1 The infrastructure project
achieves a quantifiable net
ecological gain (no offset
limitations).
AND
ABL2.2 The project demonstrates
all practicable measures to avoid,
minimise and remedy impacts on
site have been implemented.
The requirements for level 2 are
achieved
AND
ABL3.1 The infrastructure project
achieves a quantifiable net
ecological gain (site-based offsets
only) and measures to maintain
the improved ecological value of
the site are incorporated into any
operational plans and programs.
Definitions
Biodiversity offsets are actions or activities that contribute to no net loss or net gain ecological
outcomes. Biodiversity offsets can only be applied when all practicable measures have been
implemented at the site of the project to avoid or minimise impacts to ecological values. Offsets can be
land-based, financial or indirect measures where a benefit to the ecological feature or value is achieved.
Cumulative impacts, as defined by the International Finance Corporation (IFC), include the effects of
a project or activity combined with other existing, planned or reasonably anticipated activities.
Cumulative impact assessment and management is relevant where there are concerns for the long-term
health and viability of ecological values or in areas subject to considerable historical disturbance. The
types of cumulative impacts that are to be considered in this chapter are those that result from the
combined effects of multiple projects on identified ecological values.
Examples of cumulative impacts include:
• Loss of genetic diversity due to restricted fauna movement and dispersal,
• Increased pollution including noise and light,
• Habitat loss and fragmentation as a result of land clearing,
• Habitat degradation and a reduction in long-term carrying capacity due to edge effects and
changes to the level of disturbance,
• Increased pressure on the survival of threatened species due to a reduction in the availability
and increased competition for resources,
• Increased sedimentation or erosion,
• Changed hydrology or decreased flows due to multiple withdrawals,
• Increased fauna mortality due to vehicle strike and hunting.
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Ecological features, as defined by the EIANZ, are specific aspects of ecosystems that are described
and evaluated: the term includes components (e.g. species, habitats), processes (e.g. gene flow,
nutrient cycling) and functions (e.g. roosting, feeding, establishing territory).
Ecological Impact Assessment (EcIA), as defined by the EIANZ, is a process for identifying,
quantifying and evaluating the potential impacts of defined actions on ecosystems or their components;
and providing a scientifically defensible approach to ecosystem management. An EcIA must account for
all the adverse effects of a project including direct, indirect, temporary or permanent impacts on
terrestrial and aquatic systems. However, it is considered best practice to also identify and assess the
feasibility of opportunities to benefit biodiversity through project activities.
Ecological values, as defined by the EIANZ, are the worth placed on ecological features (e.g. species,
habitats, processes, ecosystems, community composition) determined by their rarity, vulnerability and
role in ecosystem functioning.
Financial offsets are financial payments made to a government or consenting authority to meet an
offset requirement, under the relevant policy document. Many methods for calculating financial offset
obligations exist that incorporate the use of metrics to measure ecological value. These are typically
prescribed by the relevant policy document.
Indirect offsets, according to Walmsley et al, (2014), allow for the use of related activities or
compensatory actions (i.e. scientific research) in place of directly offsetting the biodiversity loss. The
use of indirect offsets is discouraged for four key reasons (Walmsley et al, 2014):
1. Ecological gains are difficult to measure and balance against the impacts of the development.
2. Ecological gains to be delivered through indirect actions often possess inherent uncertainty.
3. Indirect offsets fail to meet the requirements of additionality (i.e. measures undertaken above
and beyond what would be done anyway)
4. Indirect offsets fail to provide like-for-like (i.e. ecologically equivalent) returns.
Impacts include the direct, indirect or prescribed negative effects of a development, project or activity.
Direct impacts are those that occur as a direct result of an activity, such as vegetation clearing, habitat
replacement or modification and displacement of species. Indirect impacts are additional impacts that
generally occur as a result of direct impacts. Indirect impacts can include processes that can be difficult
to detect initially, such as inbreeding depression as a result of a population decline or habitat degradation
through increased weed cover. Prescribed impacts are those prescribed by relevant legislation. For
example, prescribed impacts under the Biodiversity Conservation Regulation 2017 (NSW) include
impacts to karst, caves and human-made structures that provide habitat for threatened species.
Land-based offsets include proponent-driven or direct offsets whereby actions are undertaken on land
to directly address the residual impacts of a project. Land-based offsets may include actions that create,
enhance and/or protect habitats or significant ecological values such as habitat restoration works or
market-based instruments. These actions must at a minimum provide like-for-like (i.e. ecologically
equivalent) returns.
Like-for-like offsets are targeted to the species, ecological communities or ecological features being
impacted by the project. They provide an equal ecological outcome or greater and cannot be traded in
exchange for other benefits. For example, providing extra koala habitat offsets must not reduce the need
to offset impacted Giant barred-frog habitat, where residual impacts to these habitats occur as a result
of the project.
Management plans are drawings or documents that outline the objectives, planned procedures and
responsibilities for managing terrestrial and aquatic ecology.
Metrics that can be used to measure ecological value are varied and will depend on the ecological
features that contribute to the values being measured. They can include simple measures such as
population size, species richness or community diversity. More complex measures can also be used
that take into account numerous variables associated with ecological value.
No net loss ecological outcome is when the impacts associated with a development or activity do not
result in a reduction in ecological values. The impacts on ecological values are balanced or
compensated by measures to avoid or minimise the project’s impacts. Ideally this is demonstrated using
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a quantifiable metric that provides a measure of the value to demonstrate that there is no decline in
value as a result of the project.
Net ecological gain occurs when the measures to avoid or mitigate an impact outweigh the impacts
and a measurable improvement to ecological values is achieved.
Opportunities include activities or measures included in the planning phase that can result in avoiding
or mitigating an impact to an ecological feature or value. Opportunities will also include activities or
measures that can result in an improvement to an ecological feature or value as a result of the proposed
development.
Significant: of greater concern, value or importance and can be defined in terms of the ecological
feature or process and the magnitude of impacts to ecological features and processes. For example,
significant ecological values are those recognised, on the basis of scientific concerns, community
concerns or public policy, as holding most value or importance. Significant impacts are those that can
result in substantial declines in the condition or extent of an ecological feature. These impacts can
operate on various spatial and temporal scales, and can be additive or interactive. These complexities
mean that an assessment of the significance of impacts must be specific to a development and the
features it is impacting. Most regulatory jurisdictions in Australia and New Zealand provide guidance on
what constitutes a significant impact to ecological features and processes.
Suitably qualified professional is a professional in the field of ecology with:
• Tertiary qualifications including ecology, natural resource management, environmental
management or environmental science;
• A minimum of five (5) years’ experience in the relevant field; and
• Professional industry certification and/or accreditation obtained through the EIANZ, Ecological
Consultants Association of NSW or under the Biodiversity Conservation Act 2016 (NSW), where
relevant.
Level 1
ABL1.1 The ecological impacts and opportunities of the infrastructure project are assessed and
quantified.
Where a previous Ecological Impacts Assessment has been undertaken and verified as part of an IS
Design rating, then the requirements of this criterion has been achieved. Please proceed to L2.
An Ecological Impact Assessment (EcIA) must be carried out for the project by a suitably qualified
professional. If a Preliminary Environmental Assessment (PEA) has been completed as part of the
planning phase, the EcIA should build on the findings of the assessment. The EcIA must include an
objectives statement (i.e. no net loss/ net gain) and provide guidance on achieving specified outcomes.
The EcIA must include detailed investigations that describe and assess:
• Ecological features and values of the development site, as well as their spatial and temporal
contexts,
• Significance or importance of the ecological features and processes that are known to, or are
likely to, be present,
• Potential impacts (direct, indirect, temporary and permanent) of the project activities on the
identified ecological features and processes,
• Cumulative impacts relevant to the project,
• Options for project development and impact management (avoid, minimise, rehabilitate) to
ensure a no net loss or net gain ecological outcome,
• Identification of any residual impacts after measures to avoid and minimise,
• Strategies for stakeholder management and community engagement,
• Compliance with legislative requirements and best practice industry standards, and
• Consideration of the effects of climate change on the ecological features of the site and how
this might influence management.
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The scope of the EcIA must comply with best practice industry standards (i.e. EIANZ EcIA Guidelines)
and any relevant legislative requirements.
Guidance for undertaking the various components of an EcIA is provided in:
• Ecological Impact Assessment (EcIA) - EIANZ guidelines for use in New Zealand: terrestrial
and freshwater ecosystems (EIANZ 2015),
• Guidelines for Ecological Impact Assessment in the UK and Ireland – Terrestrial, freshwater
and coastal (CIEEM 2016),
• Biodiversity Assessment Method (OEH 2017),
• Guidelines for Assessment of Ecological Impacts of National Roads Schemes (NRA 2009),
• Fauna Sensitive Road Design Guidelines Victoria (VicRoads 2012),
• Matters of National Environmental Significance Significant Impact Guidelines 1.1, Environment
Protection and Biodiversity Conservation Act 1999 (Commonwealth of Australia 2013),
• Matters of National Environmental Significance Significant Impact Guidelines 1.2, Environment
Protection and Biodiversity Conservation Act 1999 (Commonwealth of Australia 2013),
• Threatened Species Assessment Guidelines - The assessment of significance 2007 (DECC
2007),
• Biodiversity assessment guidelines- Permitted clearing of native vegetation (DEPI 2013),
• Policy for a Significant Environmental Benefit, Department of Natural Resources, South
Australia (DNR 2017), and
• Preparation of an application for scoping: Preparation of an application for an Environmental
Significance Opinion, ACT Planning & Land Authority (ACT Planning and Land Authority, no
date).
ABL1.2 The infrastructure project achieves a no net loss ecological outcome (no offset limitations).
The Project must consider and action the EcIA recommendations for maintaining the ecological values
during the construction phase and demonstrate achievement of a no net loss ecological outcome.
Evidence must be provided that demonstrates how ecological features and values have been
maintained through the implementation of the EcIA recommendations. Evidence that ecological features
and values have been maintained must use quantifiable metrics where possible to demonstrate that no
net loss or net gain has been achieved. These metrics must be specific to the features and values
impacted and developed by a suitably qualified professional. Metrics should consider the attributes of
the features and values that are being measured. Simple, area based metrics related to measurements
of ecological features present pre- and post-development may be suitable in some situations, however
there is a preference for the use of metrics that measure the state or condition of the features being
impacted, protected or enhanced.
Offsets can be used to minimise any residual impacts to ecological features and values, only following
the application of all practicable measures to avoid or minimise impacts on the project site. The
application of offsets should be land-based and relate to the features and values that are subject to
residual impacts. If financial or indirect offsets are proposed, evidence must be provided that the offset
proposed will benefit the impacted matter/s (i.e. like-for-like).
Evidence must be provided that shows how the offset achieves a no net loss outcome for the project
using accepted metrics that are currently in use in the relevant jurisdiction, other jurisdictions or that are
developed by a suitably qualified professional. If land-based offsets are proposed, evidence must also
be provided that shows what actions have been implemented on the offset site (where applicable) to
achieve no net loss. Where offsets have not yet been delivered, suitable justification must be provided.
Evidence must also be provided that demonstrates how the offset area is being protected and managed
in perpetuity for conservation purposes.
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Examples of habitat assessment metrics that consider quantifiable measurements of value include:
• BioCondition: A Condition Assessment Framework for Terrestrial Biodiversity in Queensland
(Eyre et al, 2015),
• Biodiversity Assessment Method (OEH 2017),
• Vegetation Quality Assessment Manual: Guidelines for applying the Habitat Hectares scoring
method (Victorian Government, Department of Sustainability and Environment 2004),
• EPBC Act Offset Assessment Guide,
• Australian Rivers Assessment System (AUSRIVAS), and
• Stream Ecological Valuation (SEV): a revised method for assessing the ecological functions of
Auckland Streams (Storey et al, 2011).
ABL1.3 Management plans to ensure the ecological outcomes of the infrastructure project are achieved
have been prepared and implemented.
Management plans must be prepared during project design and be implemented, reviewed and updated
during construction. The type and nature of management plans necessary will vary reflecting the nature
of the development, the ecological features and values of the site and any legislative requirements.
Management plans must be prepared and implemented for the construction and post-construction
phases to address impacts and opportunities associated with the project. If land-based offsets are
proposed to achieve net gain or no net loss outcomes, a management plan should be prepared that
describes how these outcomes will be achieved.
Design and construction phase management plans are required to define strategies, procedures and
processes to be implemented to protect retained ecological features and value, and where relevant,
enhance or restore areas. Wherever possible, these should address climate change impacts. At a
minimum, a Vegetation Management Plan and Fauna Management Plan or a comprehensive
Biodiversity Management Plan must be developed. These plans should include a:
• Description and maps of ecological features and values to be protected, maintained or
enhanced within and adjacent to the project site,
• Summary of the direct and indirect impacts identified in the EcIA,
• Description of the design elements that contribute to the protection, maintenance or
enhancement of ecological values and features,
• Measures to be implemented to protect ecological values and features during any future project
phases, including design, construction, post-construction and/or commissioning phases,
• Identification of roles and responsibilities for implementing the management procedures, and
• Any construction phase monitoring requirements.
A management plan must be prepared to demonstrate how the planning and delivery of any biodiversity
offsets, will achieve a no net loss or net gain outcome. Subject to the method of offset delivery, this
management plan should include, but not be limited to:
• A summary of all the measures implemented to firstly avoid and minimise impacts to ecological
features and values,
• A description of the residual impacts to ecological features that are being offset. Where possible
this impact must be quantified using an applicable metric,
• A description of how the offset will be delivered, including combinations of land, financial and
indirect offsets,
• For land-based offsets, a description of the offset site, including where relevant:
o Location, tenure and landowner details
o Maps showing the areas to be subject to offset works
o Existing land uses, vegetation communities and habitat types
o Description of any existing threatening processes and how these will be managed
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• A description of the required management actions to achieve the required net gain or no net
loss in ecological value required, including a program of works,
• Identification of any risks to the offset delivery and corrective actions to address these risks,
• Monitoring and reporting requirements, and
• Evidence that the offset site has been secured with a legal mechanism to ensure the protection
of the offset site in perpetuity, where relevant. If the mechanism to ensure legal security has
not been finalised, evidence that the process is underway will be required.
Example evidence for Level 1
• An EcIA Report prepared by a suitably qualified professional and completed prior to
construction. The level of detail contained within the report will vary reflecting the nature of the
development and ecological features and values of the site,
• The report which has been independently peer reviewed by another suitably qualified
professional to ensure its rigour,
• Evidence that the project has resulted in a no net loss ecological outcome by using quantifiable
measures. Extracts from calculators or suitable metric tools will be required to demonstrate no
net loss,
• Compliance report, plans or drawings prepared by a suitably qualified professional
demonstrating the development is generally in accordance with the EcIA and has maintained
the ecological values,
• Detailed design drawings that show elements of the infrastructure design that avoid or minimise
impacts to ecological features and values, as well as any elements that enhance ecological
values,
• A Vegetation Management Plan, including a report or drawings, for the maintenance of
vegetation on site. Any other management plans necessary to ensure the ecological values of
the site can be maintained should also be provided. This may include species management
plans, habitat restoration plans, etc,
• A Fauna Management Plan that includes measures for minimising the likelihood of injury/harm
(such as directional clearing, use of a fauna spotter/catcher, installation of fauna exclusion
fencing), protecting or enhancing habitats (such as hollow-bearing tree retention or nest-box
supply) and maintaining or enhancing connectivity (such as fauna friendly fencing, movement
solutions),
• Flora and fauna management can be combined into a Biodiversity Management Plan for the
project that addresses impacts to flora and fauna, and
• Biodiversity Offset management plan or strategy, Biodiversity Development Assessment
Report, Biodiversity Certification Assessment Report or Biodiversity Site Stewardship
Assessment Report.
Level 2
ABL2.1 The infrastructure project achieves a quantifiable net ecological gain (no offset limitations).
The Project must consider and action the EcIA recommendations for enhancing the ecological values
during construction to achieve a net ecological gain. Evidence must be provided that demonstrates how
ecological features and values have been enhanced through the implementation of the EcIA
recommendations. Evidence that ecological features and values have been enhanced must use
quantifiable metrics where possible to demonstrate that net gain has been achieved. These metrics
must be specific to the features and values impacted and developed by a suitably qualified professional.
Metrics should consider the attributes of the features and values that are being measured. Simple, area
based metrics related to measurements of ecological features present pre- and post-development may
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be suitable in some situations, however there is a preference for using metrics that include the
significance or value of the features being impacted, protected or enhanced.
Offsets can be used to demonstrate net gain in ecological value as a result of the project. The application
of offsets should be land-based and relate to the features and values that are subject to residual impacts.
If financial or indirect offsets are proposed, evidence must be provided that the offset proposed will
benefit the impacted matter/s (i.e. like-for-like).
Evidence must be provided that shows how the offset achieves a net gain outcome using accepted
metrics that are currently in use in the relevant jurisdiction, other jurisdictions or that are developed by
a suitably qualified professional. If land-based offsets are proposed evidence must also be provided
that shows what actions have been implemented to achieve a net gain. Where offsets have not yet been
delivered, suitable justification must be provided. Evidence must also be provided that demonstrates
how the offset area is being protected and managed in perpetuity for conservation purposes, where
relevant.
ABL2.2 The project demonstrates all practicable measures to avoid, minimise and remedy impacts on
site have been implemented.
The project must seek to enhance the value of ecological features at a local scale through on site
implementation of measures to avoid and minimise impacts and improve ecological condition or function.
To achieve this credit it must be demonstrated that all practicable measures to avoid, minimise and
remedy impacts within the project site have been implemented. The EcIA will provide recommendations
for measures to be implemented during the design and construction phases of the project, and evidence
that all practicable recommendations have been implemented is required. This aims to reward projects
that do not rely overly on offsets to achieve a net ecological gain.
During the construction phase, measures to avoid impacts involve the implementation of the design
strategies and solutions to avoid areas of ecological significance. Measures to minimise impacts can
include the implementation of a wide variety of control measures, such as the installation of sediment
basins to capture runoff, jute matting or mulching to prevent erosion, vegetation protection fencing,
engaging a fauna spotter/catcher to direct clearing works, temporary installation of next-boxes or other
temporary enhancement features and fauna exclusion fencing. Measures to remedy impacts can include
revegetation or habitat restoration works.
Evidence must be provided that demonstrates all practicable measures to avoid and minimise impacts
on site have been implemented. Guidance on the type of evidence material required includes:
• A review of all recommended mitigation measures to avoid or minimise impacts identified within
the EcIA and an assessment of how they have been implemented,
• If design recommendations to avoid or minimise impacts are not practicable to implement,
sufficient justification for why they have not been included must be provided, and
• Plans, drawings, maps and specifications that show how measures to minimise impacts have
been implemented during construction works.
To maintain the ecological value of the asset over the long term, operational plans and strategies must
be developed and provided to the operator. These may include ongoing monitoring and maintenance
plans, that includes trigger values and corrective actions.
Example evidence for Level 2
• Evidence that the project has resulted in a net gain ecological outcome by using quantifiable
measures. Extracts from calculators or suitable metric tools will be required to demonstrate the
achieved net gain, with the use of offsets if required,
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• Compliance report, plans or drawings prepared by a suitably qualified professional
demonstrating the development:
o Is generally in accordance with the EcIA;
o Has implemented all practicable measures to avoid and minimise impacts on site.
• Extracts from any operational plans, strategies or programs that demonstrate how the ecological
values of the infrastructure will be maintained to ensure no net loss of value over the life of the
asset, and
• Biodiversity offset management plan or strategy, Biodiversity Development Assessment Report,
Biodiversity Certification Assessment Report or Biodiversity Site Stewardship Assessment
Report.
ABL3.1 The infrastructure project achieves a quantifiable net ecological gain (site-based offsets only)
and measures to maintain the improved ecological value of the site are incorporated into any operational
plans and programs.
The Project must consider and action the EcIA recommendations for enhancing the ecological values
during the design and construction. Measures to enhance ecological value must be delivered on site
and offsets must only be used where these are delivered on or immediately adjacent to the impact site.
Evidence must be provided that demonstrates how ecological features and values have been enhanced
through the implementation of the chosen on site measures.
To maintain the ecological value of the asset over the long term, operational plans and strategies must
be developed and provided to the operator. These may include ongoing monitoring and maintenance
plans, that include trigger values and corrective actions.
Example evidence for Level 3
• Compliance report, plans, drawings or photographs prepared by a suitably qualified professional
demonstrating the development:
o Is generally in accordance with the EcIA;
o Has implemented all mitigation measures on site; and
o Has achieved a net gain in ecological value.
• Evidence that the project has resulted in a net gain ecological outcome by using quantifiable
measures. Extracts from calculators or suitable metric tools will be required to demonstrate the
achieved net gain using site-based offsets only.
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ISv2.0 Design
Eco-2 Ecological Monitoring
Aim
To reward the implementation of monitoring methods to understand the ecological effects of the project
and to drive adaptive management.
Criteria
Table En56 Eco- 2 Design summary criteria table
Level 1 Level 2 Level 3
DL1.1 An ecological monitoring
program is developed for the
design, construction and
operations phases of the
infrastructure asset.
The requirements for level 1 are
achieved
AND
DL2.1 Qualitative baseline data is
collected.
The requirements for level 2 are
achieved
AND
DL3.1 Quantitative baseline data
is collected
Definitions
Ecological monitoring is defined as the repeated collection and analysis of field-based empirical
measurements to quantify change in ecological value, condition and/or biodiversity in response to
project activities and/or management.
Baseline data involves the measurement of ecological value, condition and/or biodiversity prior to an
activity or event to serve as a basis for comparison or as a control.
Qualitative data is typically non-numeric and may include the use of photography or written
observations used to describe ecological value, condition or biodiversity. Some numeric data, such as
land area or clearing extents, may serve as qualitative measurements of biodiversity or habitat condition.
As this data does not allow the spatial and temporal quantification of the targeted ecological attributes
(i.e. biodiversity and/or habitat condition), it is not considered quantitative data for the purposes of
ecological monitoring.
Quantitative data allows for the direct measurement and statistical, mathematical or numerical analysis
of ecological value, condition or biodiversity. Examples of quantitative data include species richness and
abundance, density and percentage cover. Data that does not allow the spatial and temporal
quantification of the targeted ecological attributes (i.e. biodiversity and/or habitat condition) cannot be
considered suitable quantitative data for the purposes of ecological monitoring.
Level 1
DL1.1 An ecological monitoring program is developed for the design, construction and operations
phases of the infrastructure asset.
An ecological monitoring program must be developed for the project. The monitoring objectives,
indicators and survey design must be informed by the EcIA completed for the project (Eco-1).
The monitoring program must include:
• Clear objectives that relate specifically to the development impacts, mitigation measures and
ecological values to be monitored,
• Rigorous survey design that will address the monitoring objectives and ensure sufficient
statistical power to detect effects/change above natural variability as appropriate for the project
timeframe, geography and asset type,
• Guidance on monitoring data collection requirements including baseline data,
• Standardised and repeatable survey methodologies that are industry approved,
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• Clear data management protocols for capture, storage and management,
• Data analysis processes including methods and timeframes for analysing the data,
• Clear methods, timeframes and responsibilities for reporting,
• Triggers for prompting management response where effects are detected including processes
to follow and responsibilities for reviewing and updating management actions,
• Processes for reviewing and updating the ecological monitoring program.
The monitoring program must consider appropriate time scales over which monitoring is to occur to
gain an understanding of the baseline conditions and to detect any effects following the completion of
the construction phase.
Guidance on developing a monitoring program for terrestrial flora and fauna is provided in:
• Designing a Monitoring Program for Significant Native Flora 2010 WA (Harding & Williams,
2010), and
• Designing a Monitoring Program for Significant Native Fauna 2010 WA (Freegard & Williams,
2009).
Guidance for monitoring aquatic ecosystems includes:
• Australian Rivers Assessment System (AUSRIVAS),
• Stream Ecological Valuation (SEV): a revised method for assessing the ecological functions of
Auckland Streams (Storey et al, 2011),
• Regional Guidelines for Ecological Assessments of Freshwater Environments: Aquatic Plant
Cover in Wadeable Streams, Environment Waikato Regional Council, 2006, and
• Regional Guidelines for Ecological Assessments of Freshwater Environments:
Macroinvertebrate Sampling in Wadeable Streams, Environment Waikato Regional Council
2005.
Example evidence for Level 1
A report detailing the monitoring program requirements.
Level 2
DL1.1 Qualitative baseline data is collected.
Qualitative baseline data must be collected prior to the commencement of works and in accordance
with the requirements of the ecological monitoring program (DL1.1). Some examples of qualitative
monitoring data include photo-monitoring points or the extent of habitat, vegetation or disturbance.
Data should also be collected on other threats or disturbances that may confound the data.
Example evidence for Level 2
A report presenting, summarising and analysing the qualitative baseline data.
Level 3
DL1.1 Quantitative baseline data is collected.
Quantitative baseline data must be collected prior to the commencement of works and in accordance
with the requirements of the ecological monitoring program (DL1.1). Some examples of quantitative
monitoring data for terrestrial ecosystems include species presence/absence, richness or diversity,
habitat condition, the density of flora and fauna, structural attributes such as canopy height or cover.
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Data should also be collected on other threats or disturbances that may confound the data.
Example evidence for Level 3
A report presenting, summarising and analysing the quantitative baseline data.
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Eco-2 Ecological Monitoring
Aim
To reward the implementation of monitoring methods to understand the ecological effects of the project
and to drive adaptive management.
Criteria
Table En57 Eco- 2 As Built summary criteria table
Level 1 Level 2 Level 3
ABL1.1 The ecological monitoring
program for the infrastructure
asset is implemented, reviewed
and updated, where necessary.
The requirements for level 1 are
achieved
AND
ABL2.1 A qualitative assessment
of the monitoring data against the
baseline data is undertaken and
management actions are
reviewed and updated, where
necessary.
The requirements for level 2 are
achieved
AND
ABL3.1 A quantitative assessment
of the monitoring data against the
baseline data is undertaken and
management actions are
reviewed and updated, where
necessary.
Definitions
Ecological monitoring is defined as the repeated collection and analysis of field-based empirical
measurements to quantify change in ecological value, condition and/or biodiversity in response to
project activities and/or management.
Baseline data involves the measurement of ecological value, condition and/or biodiversity prior to an
activity or event to serve as a basis for comparison or as a control.
Qualitative data is typically non-numeric and may include the use of photography or written
observations used to describe ecological value, condition or biodiversity. Some numeric data, such as
land area or clearing extents, may serve as qualitative measurements of biodiversity or habitat condition.
As this data does not allow the spatial and temporal quantification of the targeted ecological attributes
(i.e. biodiversity and/or habitat condition), it is not considered quantitative data for the purposes of
ecological monitoring.
Quantitative data allows for the direct measurement and statistical, mathematical or numerical analysis
of ecological value, condition or biodiversity. Examples of quantitative data include species richness and
abundance, density and percentage cover. Data that does not allow the spatial and temporal
quantification of the targeted ecological attributes (i.e. biodiversity and/or habitat condition) cannot be
considered suitable quantitative data for the purposes of ecological monitoring.
Suitably qualified professional is a professional in the field of ecology with:
• Tertiary qualifications including ecology, natural resource management, environmental
management or environmental science,
• A minimum of five (5) years’ experience in the relevant field, and
• Professional industry certification and/or accreditation obtained through the EIANZ, Ecological
Consultants Association of NSW or under the Biodiversity Conservation Act 2016 (NSW), where
relevant.
Level 1
ABL1.1 The ecological monitoring program for the infrastructure asset is implemented, reviewed and
updated, where necessary.
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The ecological monitoring program must be implemented for the infrastructure asset by a suitably
qualified professional. This must involve the collection of data (qualitative and/or quantitative) in
accordance with the program requirements.
Monitoring activities must be periodically reviewed and updated, as necessary.
Example evidence for Level 1
• Schedule of completed monitoring activities including program reviews and revisions, and
• Report containing all monitoring data.
Level 2
ABL2.1 A qualitative assessment of the monitoring data against the baseline data is undertaken and
management actions are reviewed and updated, where necessary.
The monitoring data must be qualitatively analysed by a suitably qualified professional in accordance
with the requirements of the monitoring program. This may include comparison of photographic imagery,
clearing footprints and/or the extent of significant habitat.
The suitably qualified professional must interpret the data and provide recommendations for any
improvements to management necessary to ensure ‘no net loss/ net gain’ outcomes are realised.
A progress report is prepared for the infrastructure asset that presents and summarises the qualitative
monitoring data in the context of the monitoring objectives. Any emerging concerns are highlighted and
appropriate actions and responsibilities are identified. The report offers recommendations for improving
monitoring outcomes. The report must be independently peer reviewed.
Example evidence for Level 2
Peer reviewed progress report with recommendations
Level 3
ABL3.1 A quantitative assessment of the monitoring data against the baseline data is undertaken and
management actions are reviewed and updated, where necessary.
The monitoring data must be quantitatively analysed by a suitably qualified professional in accordance
with the requirements of the monitoring program. Data analysis must incorporate the use of rigorous
statistical analyses. These must be determined based on the monitoring objectives and in consultation
with a suitably qualified professional. Appropriate statistical analyses may parameter estimation (within
confidence intervals) for target/ threshold objectives and significant testing for change/trend objectives
(Elzinga et al, 2001, cited in Harding & Williams, 2010).
The suitably qualified professional must interpret the data and provide recommendations for any
improvements to management necessary to ensure ‘no net loss/no net gain’ outcomes are realised.
Recommendations must be implemented in management plans or in improved practices in site
management.
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Example evidence for Level 3
• The progress report incorporating the use of quantitative data and assessments,
• Independent peer review report,
• Photos,
• Meeting minutes, and
• Updated management plans.
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Stakeholder engagement is the process used by an organisation to engage relevant stakeholders for a
clear purpose to achieve agreed outcomes (AccountAbility, 2015). In this context ‘engagement’ is used
as an overarching term to cover activities such as communication, consultation, participation, community
involvement or collaboration. ‘Stakeholders’ are individuals or organisations which affect, or can be
affected by, project decisions. They can include interest groups, government departments, media,
business and industry (Victoria State Government, 2016).
Stakeholder engagement is increasingly recognised as an integral part of improving sustainability
outcomes in infrastructure planning, delivery and operations. For proponents, stakeholder engagement
is an essential component of managing risk and delivering successful projects. Successful stakeholder
engagement contributes to developing and maintaining relationships with stakeholders, gaining and
maintaining a social licence to operate, and delivering more sustainable infrastructure projects. For
stakeholders, it provides an opportunity to be involved in projects that affect them.
Broadly speaking, the key outcomes of stakeholder engagement are that:
• Stakeholders are informed about a project,
• Stakeholders have the opportunity to provide input to a project, and
• Stakeholder input is used in a project to guide decision-making.
These outcomes are relevant to all stages of the project life cycle, from planning through to design,
construction and operations.
This category focusses on the extent to which the outcomes outlined above are achieved, as well as the
extent to which the principles of good engagement are incorporated into a stakeholder engagement
strategy and its implementation (see Engagement principles). The reasons for this outcomes and
principles based approach are twofold:
1. Decisions on ‘how’ stakeholder engagement should be planned and executed are a matter for
project proponents and teams; proponents/contractors may utilise some of the tools and frameworks
discussed below (see Guiding frameworks) or their own tools and frameworks; and
2. Every infrastructure project is different. Each project has different challenges and opportunities as
well as different stakeholders with different interests. Therefore, there is no one-size-fits-all
approach to engaging stakeholders — each interaction needs to be tailored. The considerations for
different projects are discussed further below (see Differences across projects).
Similarly, the level of stakeholder support, or otherwise, for a project is not a focus for this category.
Rather, the focus is on the quality of engagement and the extent to which stakeholders have the ability
to provide input to a project which may affect them.
The responsible party(ies) for this category will differ by phase and project structure. The category will
need to be undertaken by the parties involved in stakeholder engagement, and often that includes the
project proponent, designer and contractor in collaboration.
UEngagement principles
The common principles of good engagement are generally incorporated into the frameworks available
to support stakeholder engagement planning and execution. They include accountability, honesty,
respect, transparency, consistency, timeliness and ethical conduct. Many of these principles are
‘business as usual’ in that they should be reflected in the planning and execution of all stakeholder
engagement programmes.
However, there are five key principles that go beyond ‘business as usual’ and are useful in differentiating
stakeholder engagement performance. These are outlined in Table S1 and are used to define the
stakeholder engagement credits and criteria in this chapter.
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Table S1 Guiding principles for the stakeholder engagement credits
Principle Description
Clarity of purpose –
the extent to which the
purpose of
engagement, and how
input will be used, is
clear
The purpose of engagement needs to be clear from the outset. Stakeholders should have
a clear understanding of how their contributions will be used and the degree of influence
their input will have. When stakeholders’ expectations cannot be met, anger, frustration
or cynicism may result, which will affect current and future relationships. The purpose of
the engagement and the role of participants, including how their input will be used, needs
to be clear from the beginning. This requires the project team to identify early, which
aspects of the project are ‘negotiable’ i.e. can be influenced by stakeholder input, and
which aspects are ‘non-negotiable’.
Inclusive – the extent
to which those that are
potentially affected by,
or interested in, a
project are able to be
involved
Being as inclusive as possible means identifying all of the groups and individuals who will
be affected by, or have an interest in, a project. This includes identifying potentially
‘difficult to reach’, disadvantaged or vulnerable stakeholders and providing opportunities
for them to be involved, such as through translators, using visual materials or in different
locations. Factors which can impede the ability of stakeholders to engage include:
• accessibility and neutrality of the engagement methods and location, for example,
some people may not be available at certain times due to hours of work,
• availability of Information and Communication Technologies (ICT), particularly in
remote areas where internet access may be limited,
• the need for anonymity,
• culture-specific communication styles/language barriers, for example, some
stakeholders may not speak English, or English may be their second language,
• special needs of those with a disability, such as vision or hearing difficulties,
• inclusion of those who represent children’s interests, and
• illiterate stakeholders (AA1000SES).
Integrated – the extent
to which stakeholder
engagement is
integrated into the
project
Stakeholder engagement will be the most effective, and deliver the most value for
organisations and stakeholders, when it is embedded into the culture and core functions
of an organisation and/or project (AccountAbility, 2015). Project managers and teams are
often the face of a project, in that stakeholders see them on and around project sites on
a day-to-day basis. They are also the key influencers, specialists and decision-makers.
Therefore, the extent to which project managers and teams are aware of, and understand,
stakeholder input is directly related to the extent to which stakeholder input can influence
project decision-making.
Credible – the extent
to which stakeholder
input influences the
project and decision-
making
There is little point in investing time and resources in stakeholder engagement, if the input
provided is ignored. In some cases, it could be argued that the risks – to credibility, trust,
reputation – of undertaking stakeholder engagement and ignoring the input provided, are
greater than not doing any engagement in the first place. In these cases, the potential
value of stakeholder input to the project will also not be realised.
Therefore, stakeholder engagement is not just about providing information. To be
credible, it must be a ‘two-way’ process of listening to stakeholders and using their input
to shape and improve the quality of a project.
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Principle Description
Continuous
improvement –
strategy and
implementation
contribute towards
improved stakeholder
engagement
The discipline of stakeholder engagement, particularly in an infrastructure-sustainability
context, is constantly evolving in terms of the capacity, skills and experience of
practitioners and broader project teams, as well as the engagement tools and techniques
available. As a result, projects can make an important contribution to the continuous
improvement of stakeholder engagement by:
• Considering lessons learnt from previous phases and/or projects when developing
strategy;
• Regularly monitoring progress against achieving the engagement objectives, and
updating the strategy if necessary; and
• Evaluating, documenting and sharing lessons learnt for future phases and/or
projects at the completion of a phase.
Sources: IS Technical Manual Version 1.2 (2016), IAP2 (2015), Victoria State Government (2016), IFC (2007), ISO (2010).
The way in which the credits and criteria have been developed to reflect these five principles are shown
in Table S2.
Table S2 Stakeholder engagement credits and principles
Level 1 Level 2 Level 3
Sta-1 Stakeholder engagement strategy development
1.1 Stakeholder engagement
strategy is developed CLARITY OF PURPOSE
1.2 Strategy incorporates lessons
learnt CONTINUOUS IMPROVEMENT
1.3 Strategy is informed by the
local context and social risk
assessment
INCLUSIVE
1.4 Strategy is integrated into the
project
INTEGRATED
2.1 Strategy includes targeted
activities for different stakeholders
INCLUSIVE
3.1 Strategy is intergrated
throughout the project lifecycle
INTEGRATED
Sta-2 Stakeholder engagement strategy implementation
1.1 Strategy is implemented as per
Sta-1
1.2 Stakeholder input is considered
in the project
CREDIBLE
1.3 Priority negotiable issues are
identified with stakeholders
CREDIBLE
2.1 Stakeholder input influences
more than one of the project
priority ‘negotiables’
CREDIBLE
2.2 Implementation progress is
reviewed and used to update the
strategy
CONTINUOUS IMPROVEMENT
2.3 Lessons learnt are collected
and documented
CONTINUOUS IMPROVEMENT
3.1 Stakeholder input influences a
majority of the priority project
‘negotiables’
CREDIBLE
3.2 Stakeholders believe that their
input has influenced the project
CREDIBLE
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UGuiding frameworks
There are various frameworks available to support the planning and execution of stakeholder
engagement programmes. Those which are of particular relevance include:
• International Association for Public Participation Australasia (IAP2) Quality Assurance Standard,
• AA1000 Stakeholder Engagement Standard,
• IFC Performance Standards on Environmental and Social Sustainability (particularly Performance
Standard 1), and
• ISO26000 Social responsibility.
These frameworks provide guidance on how to develop and implement a stakeholder engagement
strategy, for example:
• how to identify and analyse stakeholders e.g. based on their level of influence on, and interest in,
a project,
• the tools and techniques available for undertaking engagement activities (and how to select the
right ones based on the analysis of stakeholders),
• how to record input received during engagement activities e.g. through the use of databases and
knowledge sharing platforms, and
• how to review and evaluate progress.
There may also be State or Local Government frameworks, or proponent or project specific frameworks,
that may be relevant and useful.
UDifferences across projects
Every project is different in terms of its context, range of stakeholders and goals of engagement. As a
result, the stakeholder engagement strategy needs to be developed with these differences in mind. A
different mix of approaches may also be required, as well as flexibility to review and adjust the approach
quickly if needed.
“The nature, frequency, and level of effort of stakeholder engagement may vary considerably and will be commensurate with the project’s risks and adverse impacts, and the project’s phase of development” (IFC, 2012).
Some of the differences that need to be considered in developing and implementing a stakeholder
engagement strategy include:
• Stakeholders – every stakeholder will have different interests, sentiment, capacity to engage, etc.
For example, Government agencies/organisations may be highly relevant in the planning phase,
but less so during construction. On the other hand, near neighbours may be highly relevant in all
phases. It is also important to consider that stakeholders may change over time,
• Sentiment there may be broad community support for the overall project, however, there may be
localised concerns about short-term negative impacts during construction, for example on a local
park if that land is required for construction. Conversely, meaningful engagement on project details
can be more challenging if there is broad community opposition to a project,
• History – previous projects and/or engagement programmes can influence how stakeholders
engage, including whether there are any legacy issues. Another consideration is the extent to which
stakeholders have previously been involved in consultation activities, including whether
‘consultation fatigue’ is a factor to consider,
• Location and size of project area - the location of a project e.g. urban vs remote, and size of the
project area, will influence which stakeholders need to be involved, the issues to be considered, as
well as practical considerations around accessibility during consultation,
• Socio-economic environment – the socio-economic characteristics of stakeholders may influence
their interest in a project, capacity to engage and the issues that are important to them,
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Con • Type of infrastructure – stakeholder engagement for linear infrastructure will be different to that for
single site infrastructure. Similarly, the environmental, social and economic impacts of different
infrastructure will also influence the type and extent of stakeholder engagement,
• Time and resources available – stakeholder engagement activities need to be planned and
implemented to be most effective within any constraints imposed by the availability of time and
resources, and
• Project phase – there are potentially more ‘negotiables’ in the earlier planning and design phases,
with greater opportunities to be influenced by stakeholder input. These opportunities can decrease,
or will at least change, as the design is completed and the project moves into construction and
operation. In these later phases, the focus of stakeholder input may be more on impact
management and mitigation measures or assisting with aesthetics, including localised
reinstatement efforts such as plantings to re-establish parklands.
There are two credits in this category:
Sta-1 Stakeholder engagement strategy development
Sta-2 Stakeholder engagement strategy implementation
Category linkages
The following ISv2.0 categories have linkages with the Stakeholder Engagement category:
Table S3 Category linkages
Credit Description Planning Design As Built Operations
Lea-1 Key external stakeholders need
to be identified and included in
the development of the
sustainability plan in Lea-1 L2
and L3.
x x x
Lea-2 Stakeholder risks and
opportunities need to be included
in the risk and opportunity
assessment.
x x x x
Con-1 L3 requires stakeholders to be
engaged in the preparation of the
project development strategy.
x
Spr-2 Key internal stakeholder need to
be included in the refined risk
and opportunity assessment
undertaken on Spr-2 L1.1.
x x x x
Ecn-1 Stakeholder views need to be
considered when considering
options.
x x x x
Ecn-2 Stakeholders need to be
considered when valuing and
considering externalities.
x
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Credit Description Planning Design As Built Operations
Ecn-3 Stakeholder analysis undertaken
in this category may be utilised
when assessing equity and
distributional impacts.
x
Ecn-5 The benefits management plan
may reference opportunities
identified through stakeholder
engagement, and information
uncovered through stakeholder
analysis.
x
Ecn-6 Stakeholder engagement or
analysis may be referenced in
the post-project evaluation.
x
Leg-1 The Legacy credit required an
understanding of the community
need for any social legacy
initiatives and the credit requires
engagement with key
stakeholders.
x x x x
Res-1 Key stakeholders need to be
engaged with when developing
the Resilience Plan.
x x x
Res-2 Stakeholders need to be
engaged in the development of
the climate and natural hazards
risk and treatment assessment.
x x x
Ene-1 The identification of Scope 3
emissions may require
stakeholder engagement to
understand what they deem as
relevant scope 3 emissions.
x x x
Her-1 Stakeholders need to be
included in the assessment,
identification and management of
heritage items.
x x x x
Wfs-1 Wfs-1 L3.1 requires the key
internal and external stakeholder
to be identified and included in
the Strategic Workforce Plan.
x x x x
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ISv2.0 Design
Sta-1 Stakeholder engagement strategy development
Aim
To reward the development of a well-considered and strategic approach to stakeholder engagement
Criteria
Table S4 Sta-1 Design summary criteria table
Level 1 Level 2 Level 3
DL1.1 Stakeholder engagement
strategy is developed (or reviewed
and updated)
AND
DL1.2 Strategy incorporates
lessons learnt
AND
DL1.3 Strategy is informed by the
local context and a social risk
assessment
AND
DL1.4 Strategy is integrated into
the project
The requirements for Level 1 are
achieved
AND
DL2.1 Strategy includes targeted
activities for different stakeholders
The requirements for Level 2 are
achieved
AND
DL3.1 Strategy is integrated
throughout the infrastructure life
cycle
The stakeholder engagement strategy shapes the overall approach to engagement for a project, and
will be most effective when it is comprehensive (i.e. incorporates the principles of good engagement)
and strategic (i.e. considers the overall aims and interests and means of achieving them).
Definitions
Negotiables are issues that can be negotiated with project stakeholders. These issues are identified
along with non-negotiables.
Non-negotiables are issues that cannot be negotiated with stakeholders for reasons such as legislation.
Senior member of the proponent/project team includes a person with overall accountability for project
delivery and/or someone in a senior-leadership position.
Suitably qualified professional includes someone with at least seven years’ experience in stakeholder
engagement and qualifications/training in a relevant discipline (i.e. stakeholder engagement, social
science, planning or communications).
Level 1
DL1.1 Stakeholder engagement strategy is developed (or reviewed and updated)
A stakeholder engagement strategy must be developed in parallel to early engagement activities, for
example – identifying key stakeholders, identifying how stakeholders would like to be engaged,
identifying project negotiables etc. Where a strategy has been developed during the Planning phase, it
must be reviewed and updated for the Design phase.
Where a strategy does not exist, the strategy must include the following unless justification can be
provided as to why some points are not relevant:
• Project background, including a summary of the project scope, the geographic area and overview
of timing,
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• The engagement purpose and goal, including measurable objectives,
• The scope of the engagement, including which aspects of the project are ‘negotiable’ (i.e. can be
influenced by stakeholder input) and which aspects are ‘non-negotiable’ (i.e. cannot be influenced
by stakeholder input). All non-negotiable issues must be justified as to why they are non-
negotiable. This approach is taken to limit projects from listing a very minimal number of negotiable
issues without due reason,
• Processes for identifying priority negotiable issues as identified by the stakeholders (this needs to
be undertaken for Sta-2),
• Summary of previous engagement (if any),
• Identification and analysis of stakeholders,
• Engagement activities to be undertaken,
• A detailed implementation program, including schedule and roles and responsibilities,
• Recording mechanism, outlining the process(es) to be used to record engagement and input
received, as well as commitments made and actions promised, • Feedback mechanism, outlining how feedback will be provided to stakeholders on input received
and if/how it was utilised in decision-making,
• Mechanism for managing any incidents or complaints received,
• Notification time frames and approvals process, and
• Monitoring and evaluation mechanism, outlining how and when progress on achieving the
stakeholder engagement objectives will be monitored and evaluated.
The stakeholder engagement strategy should also include definitions of terms used, an outline of any
regulatory requirements, project key messages, as well as any engagement principles adopted by the
project team in planning and executing engagement activities. The stakeholder engagement strategy
must be developed or approved by a suitably qualified professional.
The extent of negotiables and non-negotiables in the planning phase will vary. In most Design phases
there will be some non-negotiables, for example:
• A decision has been made to upgrade a major road – this is the non-negotiable. The negotiables
are around how the road is upgraded, such as location of widening, whether level crossings are
removed, opportunities for urban design enhancements to be incorporated in design, etc.
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DL1.2 Strategy incorporates lessons learnt
Stakeholder engagement has the best chance of producing successful outcomes if it considers and
incorporates lessons learnt. Therefore, the strategy must include discussion on the lessons learnt from
previous phases and/or similar projects, and how they have been considered in strategy development.
Examples include:
• Any stakeholder engagement activities undertaken in the planning phase for the same project may
have identified lessons for future stages, and gaps or issues which need to be considered in future
stages. These may include the identification of stakeholders not previously identified, a change in
the way stakeholders are analysed or the identification of risks and opportunities not previously
included.
Listing negotiable and non-negotiable items
Some decisions may be negotiable, such as the location of an asset, while other may be non-negotiable
such as licence conditions. Determining which issues are negotiable and which issues are non-
negotiable will help manage stakeholder expectations about how they can influence project outcomes.
Non-negotiable issues need to be justified, outlining why they are non-negotiable.
Negotiable issue should be itemised by the stakeholders to identify priority or important negotiable
issues. This process should take place as early as possible and may be included as part of other
engagement. Priority stakeholder issues need to be identified for Sta-2.
Figure S1 List of negotiable and non-negotiable items. Source: (Department of Infrastructure, Local Government and Planning, 2017)
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• Stakeholder engagement activities undertaken for similar projects may have identified lessons
learnt in terms of potential stakeholder issues and opportunities, and suitable engagement tools
and techniques.
DL1.3 Strategy is informed by the local context and a social risk assessment
The local context and potential social risks and opportunities relevant to a project assists in the
identification of stakeholders (including those who may be ‘difficult to reach’), their interests, and
identifying which engagement activities are likely to be the most effective.
The stakeholder engagement strategy must be informed by:
• local context and stakeholder characteristics – this information should be drawn from existing
documents where possible e.g. local and regional plans, ABS Census data, community profiles,
community needs assessments, social baselines and impact assessments. Aspects which should
be considered include:
o population size, projections, age and sex distribution,
o ethnic diversity and languages spoken,
o employment and livelihoods,
o service provision,
o community perceptions, and
o stakeholder preferences for engagement activities.
• potential social risks (i.e. issues, threats, opportunities) associated with the project and stakeholder
engagement – the risks should be identified and assessed through a formal risk-assessment
process and should be completed as part of Lea-2. This may be done as part of the overall project
risk assessment, or as a separate exercise focussing on the social risks, and
• Previous legacy issues – i.e. issues that had occurred prior to the project that could influence
stakeholder’s opinions, requirements or attitudes.
DL1.4 Strategy is integrated into the project
While stakeholder engagement professionals and specialists need to take the lead on developing and
implementing the stakeholder engagement strategy, the responsibilities for good outcomes are broader
within a project team.
Aspects of the stakeholder engagement strategy must be integrated into the project governance,
structure, systems and decision-making processes with evidence that, at a minimum:
• stakeholder engagement risks are included in the project risk register,
• stakeholder engagement activities are included in the project schedule, and
• stakeholder engagement principles and procedures (e.g. for land access and reporting complaints
and incidents) are included in the induction and training materials for anyone involved in work on
or around the project site.
Stakeholder engagement should also be integrated into a project by:
• Ensuring that project leads and other team members have some ownership of, and involvement in,
the development of the stakeholder engagement strategy, as well as having roles and
responsibilities for implementation. Project leads are often the ‘face’ of a project; some stakeholders
will want to have the opportunity to hear from them and also engage directly with them,
• Developing project ‘negotiables’ and ‘‘non-negotiables’ with the project team. These are an
essential part of the stakeholder engagement strategy and will generally need to be developed and
confirmed by others within the project team,
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Con • Using stakeholder engagement to assist in identifying and managing potential social, environmental
and economic impacts of a project. The stakeholder engagement strategy should consider if and
how engagement activities associated with these assessments, and any related regulatory
approvals, need to be incorporated and supported, anf
• Including stakeholder engagement as a regular agenda item on relevant project meetings is
another way of integrating stakeholder engagement activities into a project. Topics might include
progress on engagement activities, summary of input received, any issues identified, etc.
Example evidence for Level 1
• Stakeholder engagement strategy,
• Engagement reports,
• Notes/minutes from meetings held to discuss, develop and finalise/approve strategy,
• Organisation chart and CV of suitably qualified professional,
• Approval by senior member of project team,
• Lessons learnt from previous stakeholder engagement on the same or similar projects e.g. lessons
learnt workshop, assessment report, conference papers, case studies, personal experience,
• Position descriptions for key roles, which include stakeholder engagement expectations,
performance measures, etc,
• Project governance documents and controls e.g. schedule, protocols,
• Induction and training materials, and • Notes of project team meetings
Level 2
DL2.1 Strategy includes targeted activities for different stakeholders
Engagement will be more effective if activities are specifically tailored for different stakeholder groups,
accompanied by specific plans/sub-plans. A detailed understanding of the local context and social risks
can assist, for example, by identifying stakeholders with specific issues to engage on or particular
characteristics that warrant specialised and targeted engagement such as vulnerable and minority
groups.
The strategy must include targeted engagement activities for key stakeholder groups which are:
• informed by the results of the local context and social risk assessment; and
• outlined in specific plans/sub-plans.
Examples include:
• A group of households on a street near a project have concerns about the local impacts of a
particular design element. Meetings with key members of the design team and the households are
organised on the street, to walk the potentially affected area, discuss the proposed design options,
and gather feedback for the design team to consider; and
• A social profile prepared during planning for a new landfill facility identifies that the project area has
a significant population of people from non-English speaking backgrounds; languages spoken
include Korean and Taiwanese. In addition to English, project communications (newsletters) are
translated into Korean and Taiwanese, and an interpreter is commissioned to be present at the
drop-in information sessions organised in the local shopping centre.
Example evidence for Level 2
• Stakeholder engagement strategy with specific plans/sub-plans for different stakeholders/activities.
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Level 3
DL3.1 Strategy is integrated throughout the infrastructure life cycle
The stakeholder engagement strategy developed, must be embedded throughout the infrastructure life
cycle. This can be done by integrating the stakeholder engagement strategy in management plans or
similar, showing evidence that the strategy has been provided to the constructors and operators (if
known), as part of handover documents, integrated into contracts, etc.
Example evidence for Level 3
• Management plans showing the inclusion of the stakeholder strategy,
• Handover documents.
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ISv2.0 As Built
Sta-1 Stakeholder engagement strategy development
Aim
To reward the development of a well-considered and strategic approach to stakeholder engagement
Criteria
Table S5 Sta-1 As Built summary criteria table
Level 1 Level 2
ABL1.1 Stakeholder engagement strategy is
reviewed and updated
AND
ABL1.2 Strategy is integrated into the project
The requirements for Level 1 are achieved
AND
ABL2.1 Strategy is integrated throughout the project
lifecycle
The stakeholder engagement strategy shapes the overall approach to engagement for a project and will
be most effective when it is comprehensive (i.e. incorporates the principles of good engagement) and
strategic (i.e. considers the overall aims and interests and means of achieving them).
Definitions
Negotiables are issues that can be negotiated with project stakeholders. These issues are identified
along with non-negotiables.
Non-negotiables are issues that cannot be negotiated with stakeholder for reasons such as legislation.
Senior member of the proponent/project team includes a person with overall accountability for project
delivery and/or someone in a senior-leadership position.
Suitably qualified professional includes someone with at least seven years’ experience in stakeholder
engagement and qualifications/training in a relevant discipline (i.e. stakeholder engagement, social
science, planning or communications).
Level 1
ABL1.1 Stakeholder engagement strategy is reviewed and updated
The stakeholder engagement strategy developed or reviewed in Design must be reviewed and updated
where necessary, at least every 12 months throughout the As Built phase. As part of the strategy review,
the following must also be reviewed and updated at least every 12 months:
• Lessons learnt register or similar,
• Local context or social risk assessments, and
• Targeted activities for different stakeholders
A suitably qualified professional must either review or approve the updated strategy.
ABL1.2 Strategy is integrated into the project
While stakeholder engagement professionals and specialists need to take the lead on developing and
implementing the stakeholder engagement strategy, the responsibilities for good outcomes are broader
within a project team.
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Aspects of the stakeholder engagement strategy must be integrated into the project governance,
structure, systems and decision-making processes with evidence that, at a minimum:
• stakeholder engagement risks are included in the project risk register,
• stakeholder engagement activities are included in the project schedule, and
• stakeholder engagement principles and procedures (e.g. for land access and reporting complaints
and incidents) are included in induction and training materials for anyone involved in work on or
around the project site.
Stakeholder engagement should also be integrated into a project by:
• Ensuring that project leads and other team members have some ownership of, and involvement in,
the development of the stakeholder engagement strategy, as well as having roles and
responsibilities for implementation. Project leads are often the ‘face’ of a project; some stakeholders
will want to have the opportunity to hear from them and also engage directly with them,
• Using stakeholder engagement to assist in identifying and managing potential social, environmental
and economic impacts of a project. The stakeholder engagement strategy should consider if and
how engagement activities associated with these assessments, and any related regulatory
approvals, need to be incorporated and supported, and
• Including stakeholder engagement as a regular agenda item on relevant project meetings is
another way of integrating stakeholder engagement activities into a project. Topics might include
progress on engagement activities, summary of input received, any issues identified, etc.
Example evidence for Level 1
• Updated stakeholder engagement strategy,
• Engagement reports,
• Notes/minutes from meetings held to discuss, develop and finalise/approve strategy,
• Organisation chart and CV of suitably qualified professional,
• Approval by senior member of project team,
• Lessons learnt from previous stakeholder engagement on the same or similar projects e.g. lessons
learnt workshop, assessment report, conference papers, case studies, personal experience,
• Position descriptions for key roles, which include stakeholder engagement expectations,
performance measures, etc,
• Project governance documents and controls e.g. schedule, protocols,
• Induction and training materials, • Project risk assessments, and • Notes of project team meetings
Level 2
ABL2.1 Strategy is integrated through the project life cycle
The stakeholder engagement strategy developed or reviewed in the Design phase must be embedded
throughout the infrastructure life cycle. This can be done by integrating the stakeholder engagement
strategy in the management plan or similar, showing evidence that the strategy has been provided to
the operators (if known), provided as part of handover documents, integrated into contracts etc.
Example evidence Level 2
• Management plans showing the inclusion of the stakeholder strategy,
• Handover documents, and
• Contract extracts.
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ISv2.0 Design
Sta-2 Stakeholder engagement strategy implementation
Aim
To reward implementation and review of the stakeholder engagement strategy and use of stakeholder
input
Criteria
Table S6 Sta-2 Design summary criteria table
Level 1 Level 2 Level 3
DL1.1 Strategy is implemented as
per Sta-1
AND
DL1.2 Stakeholder input is
considered in the project
AND
DL1.3 Priority negotiables are
identifed by stakeholders
The requirements for Level 1 are
achieved
AND
DL2.1 Stakeholder input influences
more than one of the priority project
‘negotiables’
AND
DL2.2 Implementation progress is
reviewed and used to update the
strategy
AND
DL2.3 Lessons learnt are collected
and documented
The requirements for Level 2 are
achieved
AND
DL3.1 Stakeholder input influences
a majority of the priority project
‘negotiables’
AND
DL3.2 The majority of stakeholders
believe that their input has
influenced the project
Definitions
Negotiables are issues that can be negotiated with project stakeholders. These issues are identified
along with non-negotiables.
Non-negotiables are issues that cannot be negotiated with stakeholders for reasons such as legislation.
Senior member of the proponent/project team includes a person with overall accountability for project
delivery and/or someone in a senior-leadership position.
Suitably qualified professional includes someone with at least seven years’ experience in stakeholder
engagement and qualifications/training in a relevant discipline (i.e. stakeholder engagement, social
science, planning or communications).
Level 1
DL1.1 Strategy is implemented as per Sta-1
The stakeholder engagement strategy developed in Sta-1 must be implemented, with all engagement
activities carried out. Justification must be provided if there have been deviations from the strategy
developed in Sta-1.
DL1.2 Stakeholder input is considered in the project
Input received from stakeholders during engagement must be collected, summarised and considered
in the project. A report outlining outcomes from stakeholder engagement must be developed and
reviewed by the project’s senior-management team.
For the purpose of this credit, ‘considered’ means that stakeholder input has been reviewed, but has not
directly influenced any of the project negotiables.
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DL1.3 Priority negotiables are identified by stakeholders
Negotiable issues must be reviewed and prioritised by stakeholders to identify priority negotiable issues
at least once every 12 months. This should be done at different stages throughout the design to ‘check
in’ to understand if priorities have changed as the design has progressed. The purpose of this criterion
is to understand which negotiable issues are most important to stakeholders, so those priority issues
can be the focus of negotiations.
Example evidence for Level 1
• Notes from meetings, workshops etc. with stakeholders,
• Stakeholder engagement register and database, and
• Notes from design/project meetings where stakeholder input is discussed and considered.
Level 2
DL2.1 Stakeholder input influences more than one of the priority project ‘negotiables’
There must be evidence that stakeholder input has influenced more than one of the project priority
‘negotiables’ outlined in Sta-1 and DL1.3.
For the purpose of this credit, ‘influenced’ means that stakeholder input has directly contributed to a
project decision.
Examples include:
• Changes to elements of the design based on stakeholder input,
• Development of measures to mitigate impacts,
• Selection and inclusion of structures e.g. visual amenity bunds, noise walls, fauna fencing, fauna
crossings,
• Development of management plans e.g. to manage impacts in future phases, and
• Selection of landscape design and public art elements.
DL2.2 Implementation progress is reviewed and used to update the strategy
Progress on implementing the strategy (and achieving the measurable objectives), must be monitored,
reviewed and documented, and the strategy updated where necessary.
The review must be:
• Undertaken at least once during the Design phase, or annually if the phase is longer than one year,
and
• Undertaken or approved by a suitably qualified professional
DL2.3 Lessons learnt are collected and documented
At the end of the Design phase, lessons learnt from stakeholder engagement must be collated and
documented including:
• Records of engagement activities undertaken,
• A summary of key feedback themes,
• An outline of how stakeholder and/or community involvement/input has influenced the development
of the project, and
• An evaluation of the process, including what worked and what didn’t, to ensure future
activities/phases can build upon these learnings.
This must be done through a workshop with key members of the project team and include as a minimum:
• Stakeholder engagement manager,
• Site staff that have engaged with stakeholders, and
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Key questions may include:
• What worked well? What didn’t work well?
• Did we fulfil the stakeholder engagement objectives?
• What would we do differently in future projects stages, and/or on different projects?
• What is the formal/informal feedback from stakeholders?
• What is the formal/informal feedback from the study team?
Example evidence for Level 2
• Design reports,
• Stakeholder engagement strategy (list of project negotiables; evidence of review and update),
• Notes from meeting/discussion to review implementation progress,
• Notes from meeting/discussion/workshop to review lessons learnt, and
• Case studies, conference papers, award submissions, etc.
Level 3
DL3.1 Stakeholder input influences a majority of the priority project ‘negotiables’
There must be evidence that stakeholder input has influenced a majority (i.e. more than half) of the
priority project ‘negotiables’ outlined in Sta-1 and DL1.3.
For the purpose of this credit, ‘influenced’ means that stakeholder input has directly contributed to a
project decision.
Examples include:
• Changes to elements of the design,
• Development of measures to mitigate impacts,
• Selection and inclusion of structures e.g. visual amenity bunds, noise walls, fauna fencing, fauna
crossings,
• Development of draft management plans e.g. to manage impacts in future phases, anf
• Selection of landscape design and public art elements.
DL3.2 The majority of stakeholders believe that their input has influenced the project
While stakeholder input may have influenced the project, engagement activities will be most credible –
and have the most reputational value – when stakeholders share the same view.
Feedback must be sought from stakeholders on engagement during the Design phase and whether
they feel that their input has influenced the project. The process used to collect feedback must be:
• undertaken at least once, towards the end of the project phase (or more regularly, if appropriate),
• documented, so that there is the opportunity to share lessons learnt (if appropriate), and
• designed and implemented by a suitably qualified professional (this can be the same person who
designed the stakeholder engagement strategy in Sta-1).
The size, nature and representation of the stakeholders from which feedback is sought must be
determined and justified. Feedback should be sought from each stakeholder group identified in the
stakeholder engagement strategy developed in Sta-1.
Stakeholder feedback should be obtained through surveys or similar, using one of the following
questions:
• To what extent do you think that stakeholder input has influenced the project? (large influence, moderate influence, minor influence, no influence, not sure), and
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• In your opinion, has stakeholder input influenced the project? (yes/no/not sure) How? (open response)
Example evidence for Level 3
• Stakeholder feedback and results.
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ISv2.0 As Built
Sta-2 Stakeholder engagement strategy implementation
Aim
To reward implementation and review of the stakeholder engagement strategy and use of stakeholder
input
Criteria
Table S7 Sta-2 As Built summary criteria table
Level 1 Level 2 Level 3
ABL1.1 Strategy is implemented
as per Sta-1
AND
ABL1.2 Stakeholder input is
considered in the project
AND
ABL1.3 Priority negotiables issues
are identified with stakeholders
The requirements for Level 1 are
achieved
AND
ABL2.1 Stakeholder input
influences more than one of the
priority project ‘negotiables’
AND
ABL2.2 Progress is reviewed and
used to update the strategy
AND
ABL2.3 Lessons learnt are
collected and documented
The requirements for Level 2 are
achieved
AND
ABL3.1 Stakeholder input
influences a majority of the priority
project ‘negotiables’
AND
ABL3.2 The majority of
stakeholders believe that their
input has influenced the project
Definitions
Negotiables are issues that can be negotiated with project stakeholders. These issues are identified
along with non-negotiables.
Non-negotiables are issues that cannot be negotiated with stakeholders for reasons such as legislation.
Senior member of the proponent/project team includes a person with overall accountability for project
delivery and/or someone in a senior-leadership position.
Suitably qualified professional includes someone with at least seven years’ experience in stakeholder
engagement and qualifications/training in a relevant discipline (i.e. stakeholder engagement, social
science, planning or communications).
Level 1
ABL1.1 Strategy is implemented as per Sta-1
The stakeholder engagement strategy reviewed and updated in Sta-1 must be implemented, with all
engagement activities carried out. Justification must be provided if there have been deviations from the
strategy developed in Sta-1.
ABL1.2 Stakeholder input is considered in the project
Input received from stakeholders during engagement must be collected, summarised and considered
in the project. A report outlining outcomes from stakeholder engagement must be developed and
reviewed by the project’s senior-management team.
For the purpose of this credit, ‘considered’ means that stakeholder input has been reviewed, but has not
directly influenced any of the project negotiables.
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ABL1.3 Priority negotiable issues are identified with stakeholders
Negotiable issues must be reviewed and itemised by stakeholders to identify priority negotiable issues
at least once every 12 months. This should be done at different stages through the design to ‘check in’;
to understand if priorities have changes as the design has progressed. The purpose of this criterion is
to understand which negotiable issues are most important to stakeholders, so those priority issues can
be the focus of negotiations.
Example evidence for Level 1
• Notes from meetings, workshops etc. with stakeholders,
• Stakeholder engagement register and database, and
• Notes from design/project meetings where stakeholder input is discussed and considered
Level 2
ABL2.1 Stakeholder input influences more than one of the priority project ‘negotiables’
There must be evidence that stakeholder input has influenced more than one of the priority project
‘negotiables’ outlined in Sta-1.
For the purpose of this credit, ‘influenced’ means that stakeholder input has directly contributed to a
project decision.
Examples include:
• Development of measures to mitigate impacts,
• Revisions to management plans e.g. to manage impacts during construction,
• Design and implementation of environmental monitoring requirements and programmes, and
• Scheduling of works to reduce impacts on local community.
ABL2.2 Progress is reviewed and used to update the strategy
Progress on implementing the strategy (and achieving the measurable objectives), must be monitored,
reviewed and documented, and the strategy updated where necessary.
The review must be:
• Undertaken at least once during the As Built phase, or annually if the phase is longer than one
year, and
• Undertaken by a suitably qualified professional and approved by a senior member of the proponent/
project team.
ABL2.3 Lessons learnt are collected and documented
Towards the end of the As Built phase, lessons learnt from stakeholder engagement must be collated
and documented including:
• Record of engagement activities undertaken,
• A summary of key feedback themes,
• How stakeholder and/or community involvement/input has influenced the development of the
project, and
• An evaluation of the process, including what worked and what didn’t, to ensure future
activities/phases can build upon these learnings.
This must be done through a workshop with key members of the project team and include as a minimum:
• Stakeholder engagement manager,
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• Project manager,
Key questions may include:
• What worked well? What didn’t work well?
• Did we fulfil the stakeholder engagement objectives?
• What would we do differently in future projects stages, and/or on different projects?
• What is the formal/informal feedback from stakeholders?
• What is the formal/informal feedback from the study team?
Example evidence for Level 2
• Stakeholder engagement strategy (list of project negotiables; evidence of review and update),
• Notes from meeting/discussion to review implementation progress,
• Notes from meeting/discussion/workshop to review lessons learnt, and
• Case studies, conference papers, award submissions, etc.
Level 3
ABL3.1 Stakeholder input influences a majority of the priority project ‘negotiables’
There must be evidence that stakeholder input has influenced a majority (i.e. more than half) of the
project ‘negotiables’ outlined in Sta-1.
For the purpose of this credit, ‘influenced’ means that stakeholder input has directly contributed to a
project decision.
Examples include:
• Development of measures to mitigate impacts,
• Revisions to management plans e.g. to manage impacts during construction,
• Design and implementation of environmental monitoring requirements and programmes, and
• Scheduling of works to reduce impacts on local community.
ABL3.2 The majority of stakeholders believe that their input has influenced the project
While stakeholder input may have influenced the project, engagement activities will be most credible –
and have the most reputational value – when stakeholders share the same view.
Feedback must be sought from stakeholders on engagement during the As Built phase and whether
they feel that their input has influenced the project. The process used to collect feedback must be:
• undertaken at least once, towards the end of the As Built phase (or more regularly, if appropriate),
• documented, so that there is the opportunity to share lessons learnt (if appropriate), and
• designed and implemented by a suitably qualified professional (this can be the same person who
designed the stakeholder engagement strategy in Sta-1).
The size, nature and representation of the stakeholders from which feedback is sought must be
determined and justified. Feedback should be sought from each stakeholder group identified in the
stakeholder engagement strategy developed in Sta-1.
Stakeholder feedback should be obtained through surveys or similar, using one of the following
questions:
• To what extent do you think that stakeholder input has influenced the project? (large influence, moderate influence, minor influence, no influence, not sure), and
• In your opinion, has stakeholder input influenced the project? (yes/no/not sure) How? (open response)
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Example evidence for Level 3
• Stakeholder survey and results.
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AccountAbility, 2015. AA1000 Stakeholder Engagement Standard (AA1000SES)1T 1T
BSR, 2012. Back to Basics: How to Make Stakeholder Engagement Meaningful for Your Company
Department of Infrastructure, Local Government and Planning, 2017. Community engagement toolkit
for planning. Brisbane. Queensland Government.
International Association for Public Participation (IAP2), 2015. Quality Assurance Standard for Community and Stakeholder Engagement
International Finance Corporation, 2007. Stakeholder Engagement: A Good Practice Handbook for Companies Doing Business in Emerging Markets
International Finance Corporation, 2012. Performance Standards on Environmental and Social Sustainability
International Organisation for Standardization (ISO), 2010. Guidance on social responsibility
Victoria Government, 2016. Level Crossing Removal Authority, project communications and engagement handbook
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Legacy is something left or handed down by a predecessor (Oxford Dictionary, 2017). Legacy can be
positive or negative and can impact people, the environment and communities for generations into the
future.
This category focuses on the positive legacy that a project leaves behind, beyond the purpose of the
project itself. It focuses on the additional benefits the project can bring to the community and/or the
environment during its planning, design, construction and operation.
Legacy initiatives can be social, community, environmental or economic in nature and legacy initiatives
will have the biggest impact when they either solve an identified issue or implement an identified
opportunity as identified by the local community or environmental investigations.
Australia and New Zealand are great places to live. Regardless, there is room for improvement:
• New Zealand's glaciers have lost a quarter of their volume since 1977 (Ministry for the Environment,
2017),
• Environmental conditions in Australia such as biodiversity are in decline (Department of
Environment, 2017),
• Income inequality has increased in Australia and New Zealand since 2011 (OECD, 2017)
• The target to halve the gap in child mortality rates, life expectancy, and employment between
Indigenous and non-indigenous Australians is not on track to be achieved (Australian Government,
2017),
• New Zealand experiences inequalities in health outcomes for Māori, Pacific Islanders and people
living in low socio-economic communities (Ministry of Health, 2017),
• Our cities have high costs of living relative to other countries (The Economist, 2017) (Mercer, 2017),
• The proportion of the population living with a disability in New Zealand has increased from 20
percent in 2001 to 24 percent in 2013 (Ministry of Health, 2017),
• Premature mortality (that is, deaths among people aged less than 75 years) from chronic disease
accounted for 83 percent of all premature deaths in Australia (Australian Health Minister's Advisory
Council, 2017),
• One quarter of all children and adolescents, and two thirds of adults are obese in Australia
(Australian Institute of Health and Welfare, 2017), and
• 32% of adults in New Zealand are obese, with 67% of Pacific Islander adults and 47% Māori adults being obese (Ministry of Health, 2017).
Several governments and local councils have defined community, social, environmental and economic
indicators to measure their communities, such as the Community Strategic Plans in NSW (Office of
Local Government, 2017).
Legacy in this context, concerns all additional project actions to better society and the environment in
addition to the initiatives that are already rewarded under IS credits.
There is one category in this credit:
Leg-1 Leaving a lasting legacy
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Category linkages
The following ISv2.0 category have linkages with the Legacy category:
Table S8 Category linkages
Credit Description Planning Design As Built Operations
Sta-1 For social legacy initiatives,
local stakeholders need to be
engaged to identify a
community need.
x x x x
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Leg-1 Leaving a lasting legacy
Aim
To reward projects that will have a pronounced and long-lasting positive impact on the environment
and/or society.
Criteria
Table S9 Summary criteria for Leg-1
Level 1 Level 2 Level 3
DL1.1 Initiatives to positively
contribute to the environment or
society for one priority issue or
opportunity has been
implemented.
AND
DL1.2 A monitoring program is
established to assess the
success of the legacy
initiatives/s.
DL2.1 Initiatives to positively
contribute to the environment or
society for two priority issues or
opportunities have been
implemented.
DL3.1 Initiatives to positively
contribute to the environment or
society for three priority issues
or opportunities have been
implemented.
Definitions
Environmental investigations are analysis, research, studies, collation of previous research,
assessments, amalgamation of information, etc. that outlines the environmental condition of the site in
question.
Priority issue or opportunity is an issue or opportunity identified as priority/significant/important by the
community, stakeholders, local, state or federal government, or through environmental investigations,
reports or monitoring programs (or alike).
Stakeholders are the stakeholders as identified in Sta-1.
Level 1
DL1.1 Initiatives to positively contribute to the environment or society for one priority issue or opportunity has been implemented.
Legacy initiatives to solve or implement one priority issue or opportunity as identified by stakeholders or
through environmental investigations must be implemented into the final design, management plans,
contracts or alike. Evidence must be provided to demonstrate how the priority issue was identified and
how the legacy initiative will contribute to a resolution of, resolve or enhance an identified priority issue
or opportunity.
Legacy initiatives must be in addition to the purpose of the project itself. For example, if the purpose of
the infrastructure project is to build a train line to an area that was not previously serviced, then providing
a train line to that community cannot be rewarded under this credit. However, an additional bike parking
area at one of the stations commissioned in response to a community need could be claimed.
Initiatives that are fully rewarded under other IS credits are not eligible under this credit, however,
initiatives that are only partially rewarded under other IS credits are eligible. For example, an initiative
that included the ecological rehabilitation of a site, research in partnership with a local university, an
MOU for the Local Council to take on the maintenance of the site, education programs and tree planting
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days with the local school, and the placement of educational signage and weekly site tours would receive
points under the ecology category. However, because there are additional elements that are not
rewarded under the ecology category or any other IS categories, it is eligible under the Legacy category.
Initiatives can be of a social, community, environmental or economic nature, see Table S11.
Initiatives must be identified based on a community or environmental need. Evidence must be provided
which demonstrates a relationship between each initiative and the community or environmental need.
Evidence to demonstrate this might include:
• Results of community engagement,
• Environmental studies,
• Community research,
• Local government plans, and
• Stakeholder feedback.
Local government or community plans are a good place to start and often outline social, environmental
and economic aspirations for the community. They also provide measurement indicators to track the
performance of sought outcomes. Community Plans are mandatory in Queensland, New South Wales
and Victoria.
Other baseline sources include Local Government corporate plans and local hospital health plans. Any
health and wellbeing outcomes that are appropriate to target are context specific and should be identified
through stakeholder consultation.
Environmental investigations could include local environmental studies or monitoring programs,
investigations undertaken by governments, community groups, not-for-profits, private corporations or
the project itself. Any environmental investigations must outline the environmental issue/s or
opportunities and evidence must be provided outlining how the project’s corrective or enhancement
actions will resolve, or contribute to a resolution of the identified environmental issue/s, or implement an
identified priority opportunity.
The issue(s) identified must be current and relevant to the local context.
The Sustainable Development Goals can be used as a source document as long as relevance to the
local context can be evidenced.
Example initiatives are provided in Table S11.
If legacy initiatives have been developed in planning and they remain unchanged, those initiatives and
supporting evidence can be used as evidence for this criterion.
DL1.2 A monitoring program is established to assess the success of the legacy initiative/s.
Indicators, measures and a monitoring program must be developed to measure the success of the
initiatives implemented through the design, construction and operational phases. If the monitoring
program was developed in the planning phase and remains unchanged, this can be used as evidence.
Evidence must be provided to demonstrate how the legacy initiative/s have either contributed to the
resolution of, resolved or enhanced the identified priority issues or opportunities.
The monitoring program must be provided to the constructers and operator (if known) and this can be
evidenced by inclusion in handover documents, contracts, management plans and alike.
Note: if levels 2 or 3 are being pursued, this monitoring program must also include those additional legacy initiatives.
Example measures and indicators are provided in Table S11.
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Example evidence Level 1
• Final design, management plan or contracts outlining legacy initiatives incorporated into the project,
• A monitoring plan included in handover documents/contracts/management plans, and
• Monitoring documentation showing the success of the legacy initiative.
77TLevel 2
DL2.1 Initiatives to positively contribute to the environment or society for two priority issues or opportunities have been implemented.
Initiatives developed and implemented in level 1 must be extended to contribute to two priority issues
or opportunities.
Example evidence Level 2
• Final design, management plan or contracts outlining legacy initiatives incorporated into the project,
• A monitoring plan included in handover documents/contracts/management plans, and
• Monitoring documentation showing the success of the legacy initiatives.
77TLevel 3
DL3.1 Initiatives to positively contribute to the environment or society for three priority issues or opportunities have been implemented.
Initiatives developed and implemented in level 2 must be extended to contribute to three priority issues
or opportunities.
Example evidence Level 3
• Final design, management plan or contracts outlining legacy initiatives incorporated into the project,
• A monitoring plan included in handover documents/contracts/management plans, and
• Monitoring documentation showing the success of the legacy initiatives.
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ISv2.0 As Built
Leg-1 Leaving a lasting legacy
Aim
To reward projects that will have a pronounced and long-lasting positive impact on the environment
and/or society.
Criteria
Table S10 Summary criteria for Leg-1
Level 1 Level 2 Level 3
ABL1.1 Initiatives to positively
contribute to the environment or
society for one priority issue or
opportunity has been
implemented.
AND
ABL1.2 A monitoring program is
implemented to assess the
success of the legacy
initiative/s.
ABL2.1 Initiatives to positively
contribute to the environment or
society for two priority issues or
opportunities have been
implemented.
ABL3.1 Initiatives to positively
contribute to the environment or
society for three priority issues
or opportunities have been
implemented.
Definitions
Environmental investigations are analysis, research, studies, collation of previous research,
assessments, amalgamation of information, etc. that outlines the environmental condition of the location
in question.
Priority issue or opportunity is an issue or opportunity identified as priority/significant/important by the
community, stakeholders, local, state or federal government or through environmental investigations,
reports or monitoring programs (or alike).
Stakeholders are the stakeholders as identified in Sta-1.
Level 1
ABL1.1 Initiatives to positively contribute to the environment or society for one priority issue or opportunity has been implemented.
Legacy initiatives to solve or implement one priority issue or opportunity as identified by stakeholders or
through environmental investigations must be constructed or implemented as outlined in the design.
ABL1.2 A monitoring program is implemented to assess the success of the legacy initiative/s.
Indicators, measures and a monitoring program must be implemented to measure the success of the
initiatives implemented through the construction and operational phases.
Evidence must be provided to demonstrate how the legacy initiative/s have either contributed to the
resolution of, resolved or enhanced the identified priority issues or opportunities.
The monitoring program must be provided to the operator and this can be evidenced by inclusion in
handover documents, contracts, management plans and alike.
Note: if levels 2 or 3 are being pursued, this monitoring program and baseline data must also include those additional legacy initiatives.
Example measures and indicators are provided in table S11.
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Example evidence Level 1
• Final design, management plan or contracts outlining legacy initiatives incorporated into the project,
• Monitoring program included in handover documents/contracts/management plans, and
• Monitoring documentation showing the success of the legacy initiatives.
77TLevel 2
ABL2.1 Initiatives to positively contribute to the environment or society for two priority issues or opportunities have been implemented.
Initiatives developed and implemented in level 1 must be extended to contribute to two priority issues
or opportunities.
Example evidence Level 2
• Final design, management plan or contracts outlining legacy initiatives incorporated into the project,
• A monitoring plan included in handover documents/contracts/management plans, and
• Monitoring documentation showing the success of the legacy initiatives.
77TLevel 3
ABL3.1 Initiatives to positively contribute to the environment or society for three priority issues or opportunities have been implemented.
Initiatives developed and implemented in level 2 must be extended to contribute to three priority issues
or opportunities.
Example evidence Level 3
• Final design, management plan or contracts outlining legacy initiatives incorporated into the project,
• A monitoring plan included in handover documents/contracts/management plans, and
• Monitoring documentation showing the success of the legacy initiatives.
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Table S11 Example legacy initiatives and associated indicators
Topic area Identified
issue/
opportunit
y
Source of
identified
issue/
opportunity
Example initiative Example indicators
Education Skills
shortages
Department
of
Employment
School holiday program to get
students (especially young
girls) interested in the
construction sector
- Number of students
attended
- Number of students
interested in a career in
the construction sector
before and after the
program
Active
transport
Limited
connective
ness of
cycle and
walking
paths
Community
Strategic
Plan and
stakeholder
engagement
Additional cycle and walking
paths to connect and extend
existing networks included in
final design, with bike lockers
at local train station and
transport hubs
- Use of cycle and
walking path network
(before and after)
- Awareness within
community about the
improved cycle and
walking path network
(survey)
- Neighbourhood
walkability index
- Ratio of sidewalk length
to road length
Environmenta
l
rehabilitation
Low habitat
value
waterway
Melbourne
Water
A local fenced, concrete-lined
waterway is rehabilitated to
become a natural creek line
and is opened to the
community. Walking and
cycling paths built for the
community to access and
enjoy the creek with
educational signage. A MOU is
signed with Melbourne Water
and Parks Victoria to continue
maintenance of the waterway
and associated recreational
facilities.
- Index of stream quality
- Riparian vegetation
length and depth
- Maintenance
agreements signed
- Community feedback
- Number of people
visiting the waterway
(before and after)
Natural
Hazards
Urban heat
island
effect
Heat
modelling
undertaken
by Council
A new light rail network is
being constructed in the centre
of a metro area. The local
Council has identified this area
as having high heat intensity.
As part of the light rail design,
trees with large canopies are
included to reduce the urban
heat island effect
- 24TUrban Heat Island
Mitigation Performance
Index - 24TComparative
temperature measures
before and after
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Topic area Identified
issue/
opportunit
y
Source of
identified
issue/
opportunity
Example initiative Example indicators
Heritage Local
heritage
feature at
risk
Local
community
through
stakeholder
engagement
Enhancement of a local
parkland that was previously
unmaintained but had
significant value for the
community. Signage installed
to educate visitors of the
significance of the site. Local
community group set up to
maintain the parkland once the
project had been completed.
- Number of volunteers
joining community
group
- Number of visitors to
the parkland before and
after rehabilitation
works
- Community feedback on
rehabilitation works
- Community knowledge
of the site and its value
(before and after)
Economic Capacity
building of
local
businesses
Local
Government
data and
engagement
with local
businesses
The project identified local
businesses that could supply
products and services to the
project during construction and
then once it was operational,
however, some businesses
needed capacity building. The
project worked with local
businesses to build their
capacity so they could service
the asset during construction
and once operational
- Local employment
figures through the local
businesses engaged
- Spend with local
businesses with
capacity building
compared to forecast
spend with local
businesses without
capacity building
- Local business success
with tender submissions
Aesthetics
and crime
prevention
Project
area has
low
aesthetic
value and
high crime
rate
Community
engagement
and local
police crime
statistics
The project employed a local
artist to enhance the
aesthetics of the project site
which included murals, seating
and sculptures relevant to the
local context. This work
provided an inviting open
space for the community to
enjoy where previously it
remained unused and a spot
for local crime.
- Number of visitors
before and after
- Community feedback
- Crime statistics
Community
health
Obesity Local Health
Plan
Creation of a community
health education centre to
teach the community about
healthy lifestyles including
knowledge about local walking
and cycling paths, local sports
fields and sporting groups and
healthy resultants in the local
area
- Number of people
trained
- Average BMI of
community over time
- Community knowledge
of healthy lifestyles
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References
Australian Government, 2017. Closing the Gap Prime Minister's Report 2017, Canberra: Australian
Government.
Australian Health Minister's Advisory Council, 2017. National Strategic Framewoek for Chronic Conditions, Canberra: Australian Health Minister's Advisory Council.
Australian Institute of Health and Welfare, 2017. An interactive insight into overweight and obesity in Australia. [Online]
Available at: Uhttps://www.aihw.gov.au/reports/overweight-obesity/interactive-insight-into-overweight-
and-obesity/contents/how-many-people-are-overweight-or-obese
Department of Environment, 2017. State and trends overview. [Online]
Available at: Uhttps://soe.environment.gov.au/theme/overview/framework/state-and-trends
Mercer, 2017. Cost of Living rankings. [Online]
Available at:
Uhttps://mobilityexchange.mercer.com/Portals/0/Content/Rankings/rankings/col2017a986532/index.htm
l
Ministry for the Environment, 2017. New Zealand’s Environmental Reporting Series: Our atmosphere and climate 2017, Wellington: Ministry for the Environment and Stats NZ.
Ministry of Health, 2017. Health and Independence Report 2016, Wellington: Ministry of Health.
OECD, 2017. Income Inequality. [Online]
Available at: Uhttps://data.oecd.org/inequality/income-inequality.htm
Office of Local Government, 2017. Community Strategic Plan. [Online]
Available at: Uhttps://www.olg.nsw.gov.au/councils/integrated-planning-and-
reporting/framework/community-strategic-plan
Oxford Dictionary, 2017. English Oxford Living Dictionary. [Online]
Available at: Uhttps://en.oxforddictionaries.com/definition/legacy
The Economist, 2017. Measuring the cost of living worldwide. [Online]
Available at: Uhttps://www.economist.com/blogs/graphicdetail/2017/03/daily-chart-13
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Heritage can be an important definer of identity, it is what we have inherited from past generations and
what we value today, it is irreplaceable and precious. We are custodians of those evidences from past
societies, endeavouring to protect them for the future, especially in this rapid changing world. The
increasing importance given to heritage has proven to be a recognition that an inclusive and holistic
development can foster local growth, enhance livelihoods, and protect local assets. Therefore, “by
identifying, protecting, conserving, presenting and transmitting to present and future generations
irreplaceable cultural and natural heritage properties are considered a significant contribution to
sustainable development and harness the reciprocal benefits for heritage and society” (UNESCO,
2015).
Cultural heritage is composed of “the entire complex of distinctive spiritual, material, intellectual and
emotional features that characterise a community, society or social group” (ICOMOS 2002, 21). Cultural
heritage is described by the World Heritage Convention (UNESCO, 2012) as “constructions,
monuments, buildings and natural sites. It also includes the descriptions of cultural heritage, which
comprises natural and built heritage, cultural landscapes, intangible and moveable heritage”. The Burra
Charter provides an applicable definition recognised in Australia and New Zealand for cultural
significance, it means “aesthetic, historic, scientific, social or spiritual value for past, present or future
generations. Cultural significance is embodied in the place itself, its fabric, setting, use, associations,
meanings, records, related places and related objects. Places may have a range of values for different
individuals or groups” (ICOMOS 2013, 2). It also includes places that provide a physical location that is
integral to the existence, observation and practice of intangible heritage, as seen in many Aboriginal
Sacred Sites in Australia.
Aboriginal and Torres Strait Islanders cultural heritage is defined and managed by Traditional Owners,
or Indigenous communities who are culturally responsible for a place’s heritage values. According to the
World Heritage Convention (UNESCO, 2007) “it is essential that the preservation of knowledge,
innovations and practices of Indigenous and local communities, embodying both traditional and
contemporary lifestyles are considered as an ideal of sustainable development”. It continues,
“Indigenous approaches to heritage in particular are shaped by world views that align people with the
natural environment in a synergistic relationship. This support is necessary because often it is the
local/traditional and/or Indigenous people who have the knowledge of how to successfully conserve
sites of heritage value.” Furthermore, a suitable response to cultural value necessitates that the heritage
expert no longer carries his/her own culturally determined interpretations of a situation or behaviour, and
use of the ability to react appropriately to culturally rooted situations, contexts and behaviours
(UNESCO, 2015).
Heritage can also be natural, meaning “natural features consisting of physical and biological formations
or groups of such formations, which demonstrate natural significance; geological and physiographical
formations and precisely delineated areas that constitute the habitat of indigenous species of animals
and plants, which demonstrate natural significance, and/or natural sites or precisely-delineated natural
areas which demonstrate natural significance from the point of view of science, conservation or natural
beauty” (Commonwealth of Australia, 2002, p. 8). Natural heritage recognises the dynamic ecological
and evolutionary processes, evolution and the ability of ecosystems to be self-perpetuating. In the IS
rating tool, natural heritage is also addressed within ‘Ecology’ and ‘Context’ categories. It’s important to
note the difference between how the IS rating scheme treats natural heritage and ecology. Natural
Heritage comes from the perspective of human – the value and meaning they place on the natural
heritage item/s, whereas ecology comes from purely the scientific perspective and focuses on the
function of that ecosystem irrelevant of the value humans place on it.
Those places or items that become our heritage are valued not only in their own right as tangible
landscapes, objects, structures, buildings, or artefacts, but can also be valued for their intangible
benefits, such as creating a sense of place and a context for living culture. They encourage community
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interaction and so, facilitate the social and cultural layering by current and future generations.
Unacceptable or avoidable trade-offs in relation to heritage and associated cultural icons, places and
experiences can mean a failure to the communities which hold these values in significance.
Guiding the care and future use of heritage places is based on a clear understanding of heritage values
and available resources. Places of heritage significance have the potential to make lasting contributions
to the sustainability of infrastructure assets at all stages including planning, design, as built and
operation. Adaptive re-use, community engagement, sensitive and appropriate preservation and
conservation techniques together with due consideration of how an infrastructure asset/network can
enhance people’s connections to their past means that a considered approach to heritage can have
rewards for the built and natural environment, the asset/network, and the community.
For this reason, the purpose of this category is to reward projects/assets/networks that not only identify
and address heritage places of cultural value, but also adapt their heritage strategy to methodologies
that ensure mitigation and management are undertaken in a way that involve and engage the
project/asset/network owners, operators and the community with one another. An important outcome of
this is trust and transparency.
The aim of this category is that cultural heritage is appropriately valued, promoted, recognised and
addressed in project/asset/network in planning, design, construction and operation phases of a project.
In addition, considered and reflected in the design and delivery of capital upgrades. All aspects of the
infrastructure life cycle should be sensitive and sympathetic to heritage aspects and associated
community values. Any planned construction works should be undertaken in a manner which plan and
implement appropriate and suitable impact management measures (i.e. avoid, mitigate, manage or
offset).
In Australia, heritage is managed by various levels of government and peak bodies that identify and list
places for their heritage values. Significant heritage places are identified and grouped into lists that
guide the protection and management of heritage values. Statutory agencies and peak bodies such as
the Australian and local Heritage Councils, National Trusts and International Council on Monuments and
Sites (ICOMOS) Australia provide advice in relation to heritage issues.
There are various Commonwealth and state laws and regulations governing the protection of Australia’s
cultural heritage. In general:
• Laws governing Indigenous (natural/ cultural) heritage aim to create a decision-making framework
within which Indigenous people have a meaningful (and in some cases, determinative) role in
conserving their heritage, and
• Laws governing non-Indigenous natural/ cultural heritage aim to create a decision-making
framework process involving the identification and registration of historic and iconic heritage
aspects (structures, buildings, artefacts, precincts, landscapes) to ensure their ongoing
preservation and conservation through government heritage listings.
Compliance with heritage legislation is necessary for the protection of living and historic culture in
Australia. To ensure that compliance is not seen (and used) as an obstructive and adversarial process
for project/asset/network developers and operators and that heritage outcomes are maximised for the
community, it is essential that a proactive and informed approach be adopted.
A limitation of current heritage laws is the emphasis on listings and registers which encourages a ‘tick
box’ approach. If there is no known heritage item identified, then no action is deemed necessary. This
approach does not capture other ‘unknown’ heritage items, including intangible values, which may be
quite significant to the community. Heritage management should be continually updated to include any
recently identified heritage (including local and non-register values, such as areas or items identified by
key stakeholders and/or community).
The planning, design and construction of projects/assets/networks may have been informed by original
planning studies based on a previous heritage assessment requirement and consideration appropriate
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Con to the time, location and potential impact of the asset to the surrounds, and vice versa. Hence, there
may be numerous background studies available and a range of management information in existence.
Community consultation should be undertaken in an engaged and transparent manner to assist in
identifying creative options for re-routing or avoiding disturbance, cultural interpretation, adaptive re-use
and so forth. The desired result is a cultural heritage assessment and management process which
protects, enhances and promotes heritage values in communities, rather than just ‘mitigation of impact’
or ‘offset’ approach.
Recent trends and attributes associated with Indigenous and historic heritage in the context of
infrastructure development and operation include:
• Extending the understanding of heritage beyond the tangible items listed on government registers
to include intangible values, which create a sense of place and context and contribute to a living
culture. Traditional Owners are also being invited to share knowledge about effective land and
resource management practices,
• Increasing community and project awareness of the importance of our cultural heritage resulting in
company and industry association policies and strategies for effective heritage management,
informed engagement with Indigenous and non-Indigenous communities, and more prescriptive
and consistent regulatory requirements, and
• Recognition of the environmental values inherent in heritage buildings and structures, including the
use of sustainable materials and climate-sensitive design, as well as embodied energy, carbon and
water attributes that support the case for adaptive re-use applications and/or recycling in instances
where demolition is unavoidable.
Adopting an approach to heritage that recognises its inherent and communal values is not without
challenges. The Burra Charter’s process (2013, 10) for managing heritage places is to minimise harm
to, or loss of significance of, these places. Thus, the multifaceted constraints and opportunities that are
innate in any major infrastructure asset/network mean that this category recognises the potential for
heritage places to be impacted and makes allowance, for and seeks to encourage, their use for a range
of opportunities to appropriately manage these impacts.
While there is a range of federal, state, local, and community based agencies and organisations that
have prepared legislation and guidelines and/or policies to protect heritage, it is the specific parameters
and local context of each project/asset/network that are the key considerations. While satisfying and
meeting legislative requirements must be the starting point for any project/asset/network developer or
operator’s engagement with heritage, it is understanding and engaging with the communal attachment
to heritage places that provides an opportunity for any asset to both conserve heritage and make a
significant and lasting contribution to the community.
The following credit applies to this category:
Her-1 Heritage assessment and monitoring
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Category linkages
The following ISv2.0 categories have linkages with the Heritage category.
Table S12 Credit linkages
Credit Description Planning Design As Built Operations
Sta-1 Stakeholder participation is
important for this category in
terms of identifying and
contributing to identification and
enhancement of heritage values.
x x x x
Con-2 Good urban and landscape
design should consider heritage
values identified in this category.
x x x
Rso-1 The Resource Strategy should
consider existing items on site,
including existing heritage items,
and how they can be
incorporated into the design of
the asset.
x x x x
Rso-6 Re-use of heritage structures
and components is likely to be
rewarded in the Materials
calculator as a re-used item.
x x x
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Con ISv2.0 Design
Her-1 Heritage assessment and monitoring
Aim
To reward the identification of tangible and intangible heritage values which may be impacted by the
project or asset.
Criteria
Table S13 Her-1 Design summary criteria table
Level 1 Level 2 Level 3
DL1.1 A broad assessment of
heritage value is undertaken or
reviewed.
AND
DL1.2 A heritage monitoring
system is developed and
implemented for unforeseen
circumstances, unidentified sites
and unexpected finds.
AND
DL1.3 The public is informed of
assessment results and is
provided with a feedback
mechanism.
AND
DL1.4 The site induction covers
heritage.
AND
DL1.5 If the project involves
Indigenous heritage, training or
inductions are led and reviewed by
a registered Indigenous
stakeholder or Traditional Owner.
AND
DL1.6 The design maintains
heritage assets or values.
AND
DL1.7 A system for public
collaboration is established or
implemented.
AND
DL1.8 The heritage assessment
informs the project design.
The requirements for level 1 are
achieved.
AND
DL2.1 A list of qualified heritage
experts relevant to each of the
heritage disciplines identified as
part of the design team.
AND
DL2.2 The design outlines an
enhancement to heritage assets or
values.
The requirements for level 2 are
achieved.
AND
DL3.1 Interpretation strategies and
thematic history have been
implemented into the design
Definitions
Cultural landscapes are described as a landscape of intertwined physical and social heritage as
opposed to separate and discrete sites. It describes the relationship between objects in the landscape,
people and culture. It may describe a network of places linked through social or cultural activities or
beliefs. Cultural landscapes may extend further than the plot of land and involve pre-contact, settlement
and contemporary time periods. Landmarks are both metaphysical and physical. It may present
relationship to land as both an external landscape and an ‘in-scape’, that is, an internal relationship with
the Creative Beings in the landscape. (National Trust of Australia , 2012)
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Indigenous is the internationally recognised term for the first people of a land. (National Trust of
Australia , 2012)
Living culture is characterised by generations that have lived on and cared for this country for tens of
thousands of years. Art, Language, ceremonies, kinship and caring for country are all aspects of cultural
responsibility that have passed from one generation to the next, from the Creation time. Culture is not
something from the past but is alive and living today. (National Trust of Australia , 2012)
Place means a geographically defined area. It may include elements, objects, spaces and views. A
place may have tangible and intangible dimensions. (ICOMOS 2013, 2)
Sacred means that all beliefs and stories of The Dreaming are individually owned and kept secure by
individual members of a language group ensuring that they are protected for all people. These members
of a language group had and continue to have the great task of ensuring that these stories are correctly
remembered and passed on, and that the correct practice of rituals and ceremonies are performed to
do this. (National Trust of Australia , 2012)
Traditional Owners are the people who are recognised as belonging/connected to a particular
geographical area. (National Trust of Australia , 2012)
Value means the worth of the cultural heritage assets.
Natural Heritage are natural heritage places that demonstrate significant features of biodiversity,
geodiversity, ecological processes and/or demonstrate significance from the point of view of science,
conservation or natural beauty (Commonwealth of Australia, 2015, p. 11). For the purpose of the credit,
natural heritage is concerned with the human value placed on the natural feature.
Historic Heritage are places that tells us about the society we have formed over the past few centuries.
These include the buildings, monuments, gardens, landscapes and/or archaeological sites which
embody aesthetic, scientific, historic or social values, and provides us with a tangible link to past events,
processes and people. (Commonwealth of Australia, 2015, p. 11)
Indigenous Heritage are landscapes, sites and areas that are particularly important to Indigenous
people as part of their customary law, developing traditions, history and/or current practices.
(Commonwealth of Australia, 2015, p. 11)
Intangible Heritage means the practices, representations, expressions, knowledge, skills – as well as
the instruments, objects, artefacts and cultural spaces associated therewith – that communities, groups
and, in some cases, individuals recognize as part of their cultural heritage. This intangible cultural
heritage, transmitted from generation to generation, is constantly recreated by communities and groups
in response to their environment, their interaction with nature and their history, and provides them with
a sense of identity and continuity, thus promoting respect for cultural diversity and human creativity.
(UNESCO, 2003, p. Article 2)
Suitably qualified professional is someone who has a formal cultural heritage qualification and
minimum of five years’ experience or appropriate recognition of traditional knowledge of the local area
or as determined appropriate in the relevant jurisdiction.
Qualified heritage experts are experts with formal qualifications and at least five years’ experience in
their area of expertise.
Level 1
DL1.1 A broad assessment of heritage value is undertaken or reviewed.
A heritage assessment may have been completed and verified in the planning rating. If no major scope
or alignment changes have been made, this assessment can be used as evidence. If major scope or
alignment changes have occurred since the heritage assessment was completed, then the heritage
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Con assessment must be reviewed and amended by a suitably qualified person and key stakeholders (as
identified in Sta-1).
If no heritage assessment has been completed and verified in a planning rating then the following
applies:
A broader approach to heritage is required which builds on the review of heritage registers. A heritage
assessment must be conducted in accordance with the latest version of the Burra Charter guidelines
and include heritage precincts, and heritage items and places in the vicinity that may be adversely
impacted by proximity to the infrastructure project or asset.
The Heritage assessment should include:
• community and key stakeholder values including access to sites and community use,
• identification of statutory and non-statutory heritage listings, both assets owners and neighbouring
sites,
• baseline surveys of existing heritage including predictive modelling of the presence of
archaeological remains based on historical records and modelling,
• predictions for heritage impacts during construction and operation of the infrastructure and
measures to mitigate are outlined,
• identification of existing built, natural, tangible or intangible heritage assets (such as the way the
site is used, its cultural values, the important activities/festivals/ceremonies), and
• impacts to access the heritage sites are identified and measures to mitigate impacts are outlined
The heritage assessment should also identify how much acceptable change can be undertaken to
existing heritage values.
If the heritage assets or part thereof it is not already listed on a local, state or national overlay or register
for protection, a statement of significance should be completed and if appropriate, the asset should be
nominated/flagged for inclusion on the heritage overlay of the local planning scheme or the state register
of heritage places.
UCommunity and key stakeholder values
Stakeholder engagement may have been completed and verified in the planning rating. If no major
scope or alignment changes have been made, then the outcomes of this engagement can be used as
evidence. If major scope or alignment changes have occurred since the stakeholder engagement was
completed, then stakeholder engagement must be undertaken again.
Consultation and engagement with communities and key stakeholders from an early stage and
throughout the design, construction and operation phases ensure that issues can be identified and
addressed early. The community has vital knowledge on local tangible and intangible heritage values
that is not available elsewhere.
Key stakeholders should be identified as part of the stakeholder analysis undertaken in Sta-1.
Community and key stakeholder’s values must be identified and integrated into the heritage
assessment.
This may be done through:
• A community reference group composed of different stakeholders to voice public concerns and
aspirations throughout the phases, and ensure the ongoing assessment of heritage values,
• Review of the heritage assessment as an opportunity to provide input,
• Participation in site visits, and
• Consultation meetings to discuss issues.
Local heritage experts should be included in the consultation processes.
Evidence must be provided as to how the community and stakeholder input has been incorporated into
the heritage assessment.
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DL1.2 A heritage monitoring system is developed and implemented for unforeseen circumstances, unidentified sites and unexpected finds.
A heritage monitoring system for identification of unforeseen circumstances, unidentified sites and
unexpected finds must be prepared and implemented for all phases of the infrastructure life cycle. The
monitoring system should include:
• a procedure for unforeseen circumstances, unidentified sites and unexpected finds. This includes
assessing its significant and appropriate management actions
• a process for identifying sensitive heritage values that may be unknown to the broader community
• a monitoring program for the full infrastructure life cycle which determines appropriate ways of
mitigating, controlling or eliminating risks, including possible and unexpected cultural heritage finds.
The heritage monitoring system (such as an audit) must have sign off from a member of the senior-
management team and monitoring must be undertaken, reviewed or audited by a suitably qualified
professional.
Evidence of implementation of the monitoring system must be provided. This may include forms that
have been filled in, monitoring records, etc.
A monitoring system may have been developed and verified in the Planning phase, if so the monitoring
system must be reviewed and updated where necessary.
DL1.3 The public is informed of assessment results and is provided with a feedback mechanism.
The community and key stakeholders must be informed of the results of the heritage assessment
undertaken in DL1.1. Suggested communication techniques include fact sheets, online portals or
information sessions.
A system must be created to enable the public to express comments and concerns with the project
team on heritage matters. This requirement may be fulfilled through other Planning requirements such
as conditions of approval, or impact statements.
DL1.4 The site induction covers heritage.
Site training and induction must include information on:
• a brief explanation of site values and significance,
• relevant conditions of consent and protection matters,
• a description on how to manage unexpected findings, and
• legal obligations regarding cultural heritage.
All employees that enter the site and require an induction must complete the training on heritage.
Employees may change during the life of a project, so it is important that any new employees or
contractors receive induction and appropriate training prior to starting works.
DL1.5 If the project involves Indigenous heritage, training or inductions are led and reviewed by a registered Indigenous stakeholder or Traditional Owner.
If the project identifies Indigenous heritage then a registered Indigenous stakeholder or Traditional
Owner must be engaged to provide Indigenous cultural heritage awareness induction sessions for all
site employees. This may be undertaken in accordance with the requirements of Wfs-4.
A registered Indigenous stakeholder may be sourced in the Register of Cultural Heritage Management
Training Providers that has been developed under the Australian Government's Working on Country
program as a resource for Indigenous land and sea managers who want to undertake training in cultural
heritage management.
All project employees must be briefed on the significance of Indigenous areas and values to the local
community, also encouraging questions or feedback on Indigenous issues.
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Con An Indigenous participation plan should be created with the intention of integrating the local community
into the project as far as practically possible, and preferably with an Indigenous reference group taking
decisions collectively.
DL1.6 The design maintains heritage assets or values.
The design must outline initiatives to maintain identified tangible and intangible heritage assets and
values, by enhancing heritage characteristics of the place and respecting the place’s significance. For
example, a heritage building may have been incorporated into the design of a train station, maintaining
the building within a larger structure.
DL1.7 A system for public collaboration is established or implemented.
A system to involve key stakeholders in participatory decision-making during the design, construction
and operation of the assets must be established and implemented.
This may include:
• An ongoing heritage advisory board,
• Periodical community engagement workshops, and
• Reference group organised at project inception, and working collaboratively throughout the project
phases.
If a system for public consultation was established and verified for the planning rating, then just the
evidence of its implementation is required.
DL1.8 The heritage assessment informs the project design.
Evidence must be provided showing how the heritage assessment including community and
stakeholder input has been considered in the design. For example, the community may have identified
an area of cultural importance to that community, and the design of the asset avoids impacting that area.
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Evidence must also be provided to show that the community and key stakeholders are satisfied with
consideration or enhancement of heritage features.
Example evidence for Level 1
• Heritage assessment,
• CV of suitably qualified professional/s,
• Examples of community information, and
• Public feedback,
Level 2
DL2.1 A list of qualified heritage experts relevant to each of the heritage disciplines identified as part of the design team.
A list of qualified heritage experts relevant to each of the heritage aspects present must be identified as
part of the design team (e.g. archaeologist, architect, geotechnical, historian, structural, hydraulic, and
others).
New Zealand Transport Agency Pūhoi to Warkworth Section of Ara Tūhono: Pūhoi to Wellsford Road
The Pūhoi to Warkworth section is an 18.5km extension of the existing northern motorway. It is one of the ‘Roads of National Significance’.
Through the design of the road, one parallel outcome defined by NZTA is to celebrate the cultural
footprint and values of the mana whenua.
The Urban and Landscape Design Framework was developed in collaboration with Hōkai Nuku, the alliance of mana whenua of the Project area, namely Ngāti Manuhiri, Ngāti Rango, Ngāti Mauku/Ngāti Kauae and Ngāti Whātua. Hōkai Nuku has developed the Cultural Footprint Framework to:
• express mana whenua connections to their ancestors (Mana Tangata), and
• highlight iconic identity markers that provide reference points in the environment (Mana
Whenua), and then note specific associations through historical events and activities (Pūtake).
To incorporate mana whenua culture into the project design, the following was included:
• Affirming the self determination of iwi and hapū and the Treaty partnership between Hōkai Nuku and the Transport Agency is honoured by active engagement throughout the Project
development,
• Tūpuna are celebrated in the naming of structures - Te Hēmara Tauhia, Te Koroto,
Kahumatamoemoe, Pohuehue,
• The use of Macrons and bilingual signage,
• Cultural reference points are acknowledged with pou whenua and other designs – Ngā Pā o Te Hēmara Tahuhia; Te Huarahi o Kahumatamoemoe, Te Awa Pūhoi, Waihe,
• Guardianship rights and responsibilities are actualised with enhanced Indigenous planting
which supports the ecosystem and cultural practices,
• Protecting and enhancing waterways, and
• Utilising sustainable design and practices.
This example outlines how cultural heritage has been considered and incorporated into the design
of the project.
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Con DL2.2 The design outlines an enhancement to heritage assets or values.
The design must outline initiatives to enhance the identified tangible and intangible heritage assets or
values as identified in the heritage assessment undertaken in DL1.1. As an example, public artwork can
be included in strategic parts of a new highway reflecting the symbols of the local traditional communities
throughout the extent of the road. This artwork can even be inspired or designed by local artisans.
Example evidence for Level 2
• Results of community and stakeholder collaboration, and
• Updated design drawing showing adjustment made as a result of stakeholder input
Level 3
DL3.1 Interpretation strategies and thematic history has been implemented into the design.
The interpretation of the heritage (which may have been undertaken in Planning) must be implemented
into the design or management plans and include the following, as a minimum:
1. Details on the history of the area
2. The location and extent of historic and cultural heritage sites
3. Objectives of interpretation
4. An Interpretation Strategy to enrich an understanding of the place while providing guidance for
aspects of the development of the area that will build on its unique characteristics.
Interpretation methods that promote heritage values could include:
• Installations: that may include public art/artwork, sculptures and similar items,
• Signage and landmarks: that reinforce community and historical identity,
• Design standards/guidelines: that promote the historical significance and cultural values of the
place,
• Plantings: that are relevant to the places or items,
• Hard landscaping: that may include boardwalks, seating and other structures,
• Promotion and marketing: that may include campaigns to raise awareness about the cultural values
of the site and invite involvement/visitation, and
• Ephemeral: that may include local festivals, commemoration days or other events that are open to
the public.
Example evidence for Level 3
• Details of ongoing system for public collaboration, and
• Interpretation strategy.
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ISv2.0 As Built
Her-1 Heritage assessment and monitoring
Aim
To reward the identification of tangible and intangible heritage values which may be impacted by the
project or asset.
Criteria
Table S14 Her-1 As Built summary criteria table
Level 1 Level 2 Level 3
ABL1.1 Heritage assessment is
reviewed every five years or with
each major change.
AND
ABL1.2 A heritage monitoring
system is implemented for
unforeseen circumstances,
unidentified sites and unexpected
finds.
AND
ABL1.3 All project employees have
been inducted on site-specific
heritage values.
AND
ABL1.4 If the project involves
Indigenous heritage, training or
inductions are led by a registered
Indigenous stakeholder or
Traditional Owner.
AND
ABL1.5 A conservation
management strategy (or alike) is
prepared.
AND
ABL1.6 Heritage mitigations and/or
enhancements outlined in the
design are built.
The requirements for level 1 are
achieved.
AND
ABL2.1 A Heritage audit or review
confirms mitigation and/or
enhancement activities are
successful.
The requirements for level 2 are
achieved.
AND
ABL3.1 A system for public
collaboration is implemented.
AND
ABL3.2 Interpretation strategies
have been implemented.
Definitions
Cultural landscapes are described as a landscape of intertwined physical and social heritage as
opposed to separate and discrete sites. It describes the relationship between objects in the landscape,
people and culture. It may describe a network of places linked through social or cultural activities or
beliefs. Cultural landscapes may extend further than the plot of land and involve pre-contact, settlement
and contemporary time periods. Landmarks are both metaphysical and physical. It may present
relationship to land as both an external landscape and an ‘in-scape’, that is, an internal relationship with
the Creative Beings in the landscape. (National Trust of Australia , 2012)
Indigenous is the internationally recognised term for the first people of a land. (National Trust of
Australia , 2012)
Living culture is characterised by generations that have lived on and cared for this country for tens of
thousands of years. Art, Language, ceremonies, kinship and caring for country are all aspects of cultural
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Con responsibility that have passed from one generation to the next, from the Creation time. Culture is not
something from the past but is alive and living today. (National Trust of Australia , 2012)
Place means a geographically defined area. It may include elements, objects, spaces and views. A
place may have tangible and intangible dimensions. (ICOMOS 2013, 2)
Sacred means that all beliefs and stories of The Dreaming are individually owned and kept secure by
individual members of a language group ensuring that they are protected for all people. These members
of a language group had and continue to have the great task of ensuring that these stories are correctly
remembered and passed on, and that the correct practice of rituals and ceremonies are performed to
do this. (National Trust of Australia , 2012)
Traditional Owners are the people who are recognised as belonging/connected to a particular
geographical area. (National Trust of Australia , 2012)
Value means the worth of the cultural heritage assets.
Natural Heritage are natural heritage places that demonstrate significant features of biodiversity,
geodiversity, ecological processes and/or demonstrate significance from the point of view of science,
conservation or natural beauty. (Commonwealth of Australia, 2015, p. 11)
Historic Heritage are places that tells us about the society we have formed over the past few centuries.
These include the buildings, monuments, gardens, landscapes and/or archaeological sites which
embody aesthetic, scientific, historic or social values, and provides us with a tangible link to past events,
processes and people. (Commonwealth of Australia, 2015, p. 11)
Indigenous Heritage are landscapes, sites and areas that are particularly important to Indigenous
people as part of their customary law, developing traditions, history and/or current practices.
(Commonwealth of Australia, 2015, p. 11)
Independence means a person independent from the project team. To determine independence the
person(s):
• must not work directly on the project or asset or be employed by a parent organisation,
• must not work for one of the organisations contracted to the project (such as one organisation
involved in a joint venture or alliance to deliver the project), and
• must be engaged to act independently of the project or asset and be able to show no vested interest
in the project or asset.
Intangible Heritage means the practices, representations, expressions, knowledge, skills – as well as
the instruments, objects, artefacts and cultural spaces associated therewith – that communities, groups
and, in some cases, individuals recognise as part of their cultural heritage. This intangible cultural
heritage, transmitted from generation to generation, is constantly recreated by communities and groups
in response to their environment, their interaction with nature and their history, and provides them with
a sense of identity and continuity, thus promoting respect for cultural diversity and human creativity.
(UNESCO, 2003, p. Article 2)
Suitably qualified professional is someone who has a formal cultural heritage qualification and
minimum of five years’ experience or appropriate recognition of traditional knowledge of the local area
or as determined appropriate in the relevant jurisdiction.
Level 1
ABL1.1 Heritage assessment is reviewed every five years or with each major change.
The heritage assessment undertaken in design must be reviewed and updated when the following
occurs:
1. The heritage assessment is five years or more old, or
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2. There has been a major change to the project (such as scope, alignment, location etc.) since
the heritage assessment was developed.
The review of the heritage assessment must include a review of the following:
• community and key stakeholder values including access to sites and community use,
• identification of statutory and non-statutory heritage listings, both assets owners and neighbouring
sites,
• baseline surveys of existing heritage including predictive modelling of the presence of
archaeological remains based on historical records and modelling,
• predictions for heritage impacts during construction and operation of the infrastructure and
measures to mitigate are outlined,
• identification of existing built, natural, tangible or intangible heritage assets (such as the way the
site is used, its cultural values, the important activities/festivals/ceremonies), and
• impacts to access the heritage sites are identified and measures to mitigate impacts are outlined.
The review must be undertaken by a suitably qualified professional.
If changes are made to the heritage assessment, then key stakeholder identified in Sta-1 must be
engaged and their views must be incorporated into the updated heritage assessment.
ABL1.2 A heritage monitoring system is implemented for unforeseen circumstances, unidentified sites and unexpected finds.
A heritage monitoring system for identification of unforeseen circumstances, unidentified sites and
unexpected finds prepared in design must be implemented during construction.
Monitoring must be undertaken, reviewed or audited by a suitably qualified professional.
Evidence of implementation of the monitoring system must be provided. This may include forms that
have been filled in, monitoring records, etc.
ABL1.3 All project employees have been inducted on site-specific heritage values.
All employees that enter the site and require an induction must complete the training on heritage
developed in design. Employees may change during the life of a project, so it is important that any new
employees or contractors receive induction and appropriate training prior to starting works. This criterion
may be undertaken in accordance with Wfs-4.
Evidence must be provided such as induction or training records showing heritage inductions have been
undertaken by all site employees.
ABL1.4 If the project involves Indigenous heritage, training or inductions are led by a registered Indigenous stakeholder or Traditional Owner.
If the project identifies indigenous heritage then a registered indigenous stakeholder or Traditional
Owner must be engaged to provide Indigenous cultural heritage awareness induction sessions for all
site employees.
All project employees must be briefed on the significance of Indigenous areas and values to the local
community, also encouraging questions or feedback on Indigenous issues.
Evidence must be provided outlining the details of the facilitator of the Indigenous cultural awareness
training such as an induction register of participants and content of training.
ABL1.5 A conservation management strategy (or alike) is prepared.
The preparation of a conservation management strategy (CMS) (or alike) should equip the
owner/manager with the information necessary for the conservation of the place values. A conservation
management strategy (or alike) must be prepared in accordance with the Australia ICOMOS Burra
Charter (ICOMOS, 2013) and by a suitably qualified heritage professional. If alignment with the Burra
Charter would cause conflict with local planning laws, then an alternative approach can be adopted with
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Con justification. A CMS (or alike) should include the understanding of the significance of the place, policies
to guide maintenance and change and develop an actions plan.
The conservation management strategy (or alike) must set out management actions to guide the
maintenance of the heritage assets and values.
Each State and Territory may require different inclusions in the conservation management plan (or
alike), so first check for examples from your state or territory government, of federal government if in
NZ.
ABL1.6 Heritage mitigations and/or enhancements outlined in the design are built.
All mitigation or enhancement strategies identified in the final design must be built. If there were
changes made during construction, justification must be provided.
Example evidence for Level 1
• Heritage monitoring records,
• Induction register,
• Conservation Management Strategy, and
• Details of ongoing system for public collaboration.
Level 2
ABL2.1 A Heritage audit or review confirms mitigation and/or enhancement activities are successful.
A heritage audit or review must be completed to confirm mitigation and/or enhancement actions have
been implemented successfully. A heritage audit or review must be undertaken by an independent
suitably qualified processional.
The audit or review must cover the assessment’s assumptions, reasoning, techniques and modelling.
It must be shown how the feedback raised in the review has been addressed, including any updates to
assumptions, reasoning, analysis or modelling results.
Example evidence for Level 2
• Heritage audit.
Level 3
ABL3.1 A system for public collaboration is implemented.
A system to involve key stakeholders in participatory decision-making developed during planning or
design must be implemented.
This may include:
• An ongoing heritage advisory board,
• Periodical community engagement workshops, and
• Reference group organised at project inception, and work collaboratively throughout the project
phases.
DL3.2 Interpretation strategies have been implemented.
The interpretation strategies developed in design must be built or implemented in the final as built
drawings.
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Example evidence for Level 3
• Interpretation strategy.
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Con References
Commonwealth of Australia, 2002. Australian Natural Heritage Charter: for the conservation of places of natural heritage significance., s.l.: Australian Heritage Commission in association with the Australian
Committee for the International Union for the Conservation of Nature (ACIUCN).
Commonwealth of Australia, 2015. Australian Heritage Strategy., s.l.: Commonwealth of Australia.
ICOMOS, 2013. The Burra Charter. The Australia ICOMOS Charter for places of Cultural Significance. [Online]
Available at: Uhttp://australia.icomos.org/wp-content/uploads/The-Burra-Charter-2013-Adopted-
31.10.2013.pdfU
[Accessed 16 08 2017].
National Trust of Australia , 2012. ‘We’re a Dreaming Country’ Guidelines for Interpretation of Aboriginal Heritage , WA: National Trust of Australia .
UNESCO, 2003. Convention for the Safeguarding of the Intangible Cultural Heritage, Paris: UNESCO.
UNESCO, 2007. Proposal for a ‘Fifth C’ to be added to the Strategic Objectives. [Online]
Available at: Uhttp://whc.unesco.org/archive/2007/whc07-31com-13be.pdfU
[Accessed 16 08 2017].
UNESCO, 2012. Operational Guidelines for the Implementation of the World Heritage Convention. [Online]
Available at: Uhttp://whc.unesco.org/archive/opguide12-en.pdfU
[Accessed 16 08 2017].
UNESCO, 2015. Policy Document for the Integration of a Sustainable Development Perspective into the Processes of the World Heritage Convention. [Online]
Available at: Uhttp://whc.unesco.org/en/sustainabledevelopment/U
[Accessed 16 08 2017].
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Con WORKFORCE SUSTAINABILITY
Workforce sustainability is fundamental to project or business success. Ensuring sufficient workforce
capacity and capability will drive down cost, improve productivity, quality and employee wellbeing.
Employers that provide a positive workplace culture, embracing diversity and valuing the wellbeing of
its employees, will retain their existing workforce and become the employer of choice for new entrants
and skilled workers. A recent Australian survey confirmed that reduced staff retention has a negative
impact on productivity and quality (Human Resource Institute, 2015) and can prove costly. This issue is
universal and relates to all employers.
Where industry-wide, or government-led sustainable workforce practices are adopted, the impacts can
be significant and wide reaching. Industry Federally becomes more capable and competitive, both at
home and in global markets. Ultimately this will positively impact a country’s gross domestic product and
drive socio-economic benefits for individuals and communities.
That said, infrastructure sector has a skills shortage. The skills required to build and maintain
infrastructure such as technical and trade workers, civil engineers and architects are hard to fill and
there is competition from other industries for those same skills (Department of Employment, 2017). At
the same time, the number of apprenticeships and traineeships has declined (Department of
Employment, 2017). This means that industry is vulnerable to higher labour costs to attract skilled
workers, and cost and time delays due to labour shortages.
A number of progressive organisations are tackling this issue through innovative traineeship and
development programs to get more workers skilled up in areas of need. Governments in Australia and
New Zealand also proactively support the development of skills and job creation in their respective
procurement policies. For example, in New South Wales the ‘Jobs for the Future’ report has identified
four key challenges to meeting future jobs demand and supply (NSW Government, 2016):
1. Increasing global trade in the knowledge economy. 2. New challenges in faster changing industries. 3. Task automation and unbundling. 4. An ageing population.
As we look across the infrastructure sector, these challenges resonate with jobs and skills concerns,
affecting Planning, Design, As Built and Operations phases. Building sustainable workforce practices
into people and HR strategies will protect current and future jobs, which in turn will drive our economy
and increase individual prosperity.
UResponsibility for Workforce Sustainability
Workforce sustainability involves several disciplines, mainly within ‘people and talent’ areas. However,
it can also contribute to objectives within corporate social responsibility, social sustainability and
employee wellbeing.
It is recognised that leading and managing workforce sustainability will differ across project phases and
organisation sizes. Large or global organisations will have specialist functional areas and resources,
whereas responsibility within small and medium size enterprises (SMEs) is often within human
resources and training functions.
UStructure of the category
The credits are structured in a way to break down the steps involved in developing a Strategic Workforce
Plan (Wfs-1 L3.1).
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Figure S2 How the Workforce Sustainability category is structured to step projects towards developing a Strategic Workforce Plan
This approach steps projects and assets through the activities involved in developing a Strategic
Workforce Plan to guide the workforce activities on a project or asset.
There are five credits in this category:
Wfs-1 Strategic Workforce Planning
Wfs-2 Jobs and Skills
Wfs-3 Workforce Culture and Wellbeing
Wfs-4 Diversity and Inclusion
Wfs-5 Sustainable Site Facilities
Category Linkages
The following ISv2.0 categories have linkages with the Workforce Sustainability category.
Table S15 Category linkages
Credit Description Planni-
ng
Design As Built Opera-
tions
Sta-1 Key internal and external stakeholders need to
be identified as part of the Strategic Workforce
Plan.
x x x x
Lea-1 Sustainability targets identified in Lea-1 are
required to identify the supplier threshold in
Wfs-1.
x x x x
Spr-1 Material suppliers identified in Spr-1 need to
be identified to inform the supplier threshold on
Wfs-1
x x x x
Strategic Workforce Plan (Wfs-
1 L3.1)
Skills analysis (Wfs-1)
Talent management
(Wfs-1)
Recruitment & onboarding
strategy (Wfs-2)
Training management
(Wfs-2) Employee culture
program (Wfs-3) D&AB only
Diversity & Inclusion
program (Wfs-4) D&AB only
Sustainable site facilities (Wfs-5) D&AB only
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ISv2.0 Design
Wfs-1 Strategic Workforce Planning
Aim
To reward the identification of skills gaps and actions to develop industry skills.
Criteria
Table S16 Wsf-1 Design summary table
Level 1 Level 2 Level 3
DL1.1 A skills analysis is
undertaken detailing relevant
workforce capacity and capability
requirements across all parts of
the project life cycle.
AND
DL1.2 Actions to respond to
identified skills gaps are identified
and implemented.
The requirements for Level 1 are
achieved
AND
DL2.1 A talent management
process is developed and
implemented.
The requirements for Level 2 are
achieved
AND
DL3.1 A Strategic Workforce Plan
is developed and implemented.
AND
DL3.2 Performance against the
Strategic Workforce Plan is
reported to senior management
and reported publicly.
AND
DL3.3 Workforce sustainability
requirements are embedded in
contractual requirements.
Strategic Workforce Planning assists organisations to meet current and future skills needs and supports
their long-term goals. New technologies, increased automation and fast-changing global markets mean
that workforce planning is essential to building capacity and capability, and future-proofing
organisations.
UInfrastructure Industry Context
The level of infrastructure investment across Australia is unprecedented. Critical skills gaps and
shortages are already emerging due to new technologies, structural change and new business
opportunities.
The simultaneous delivery of major projects across Australia and New Zealand’s infrastructure
programs, together with strong investment in the private sector will place unparalleled demand on
industry skills. Jurisdictions and countries will compete for the same skills within the same timescales.
Civil infrastructure has a highly mobile workforce that often relocates to access the best opportunities.
The ongoing pipeline of infrastructure investment planned for the next decade provides an opportunity
to strategically grow and develop the existing workforce. This will mitigate future skills shortages and
gaps, which in turn can reduce cost, drive industry improvement and provide local sustainable
employment.
Infrastructure skills provide dual benefits. They are a viable commodity in their own right, both in
domestic and international markets. However, infrastructure is also an enabling industry, supporting
other priority sectors to maximise competitive advantage. The development of infrastructure skills
capacity and capability is critical to wider Australia and New Zealand growth. Industry workforce
development has already been identified as a priority across Australia (Council of Australian
Government, 2014).
The aim of Strategic Workforce Planning is to support current and longer-term goals through a planned
approach to building sufficient workforce capacity and capability. Strategic Workforce Planning focuses
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on people issues, matching resources to current and future needs, and macro-concerns about structure,
quality, culture, values and commitment. People and people-related costs can amount to 19-36% of
infrastructure project costs (Deloitte Access Economics, 2014, p. 15). This element has significant
importance in assuring work quality, employee health and safety, and workforce retention to avoid
significant recruitment and onboarding costs, and potential delays.
Definitions
An employee is someone working on the project who has a minimum employment period of 15 hours a
week, for 4 consecutive weeks. All employment is subject to the conditions of national employment
standards.
A Personal Development Plan is an individual employee plan for personal development within the
context of a career, or for self-improvement; organised and structured within the employer business.
A skills analysis is a formal or informal assessment of the levels and types of skills required during the
project life cycle and the current or anticipated gaps; such an analysis will enable decisions about what
learning and development provisions are needed at individual, team, organisational or industry level.
SMART targets are specific, measurable, achievable and time-bound targets
Supplier Threshold is a threshold for which workforce sustainability objectives are required in supplier
contracts. To meet the threshold, a supplier must:
1. Be identified as a material supplier (see Spr-1 L1.1 and Spr-2 L1.1) to meet the workforce
sustainability objectives of the sustainability plan/strategy/targets (Lea-1) as assessed in
the sustainable procurement category (Spr-1 L1.1 and Spr-2 L1.1). 2. Be engaged for $150,000 or more 3. Have at least 25 employees.
Suitable qualified processional refers to a person with qualifications in Human Resources and at least
5 years’ experience developing human resource strategies and action plans.
A Strategic Workforce Plan refers to a continuous business-planning process which structures the
workforce to ensure there is sufficient and sustainable capability and capacity to develop
project/organisational objectives both now and in the future. It identifies human resource strategies to
deliver the right people with the right skills in the right numbers to carry out the required work. (State
Library of Queensland, 2018)
Talent management process refers to the systematic attraction, identification, development,
engagement, retention and deployment of those individuals who are of particular value to an
organisation, either in view of their ‘high potential’ for the future or because they are fulfilling
business/operation-critical roles.
Level 1
DL1.1 A skills analysis is undertaken detailing relevant workforce capacity and capability requirements across all parts of the project life cycle.
The first step to developing a Strategic Workforce Plan is to understand current and future resourcing
requirements and to identify skills gaps. This analysis is referred to as a skills analysis.
If a skills analysis was undertaken and verified in a planning rating, then that skills analysis can form the
basis of this criterion.
A skills analysis must be undertaken for the project, and include, as a minimum:
• Occupation groups and skills required to deliver the project and operate the asset once delivered,
• Modelled number of employees required per occupation group,
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• An assessment of the skills/occupational gaps to deliver and operate the asset. This assessment
should consider changing demographics,
• Assumption that underpin the analysis, and
• Comparison of skills against project phase deliverables to identify possible gaps and shortages.
The skills analysis must be provided to the contractor of the project as part of the handover documents.
If the analysis contains sensitive or confidential information, this information may be redacted prior to
the handover to the contractors.
The skills analysis must be reviewed and updated (where required) at least once per year throughout
the project’s life.
The skills analysis must be undertaken by a suitably qualified professional.
DL1.2 Actions to respond to identified skills gaps are identified and implemented.
Actions to respond to identified skills gaps must be identified and implemented using the skills analysis
undertaken in DL1.1. Action plans must be developed and implemented to address the identified skills
gaps. Action plans must include the following as a minimum:
• SMART targets to fill identified skills gaps,
• Recruitment drives for critical skills roles e.g. graduates, apprentices, retraining,
• Internal mentoring and talent management programs supporting employee development (job
rotation, upskilling, secondments), with evidence that actions have been undertaken to meet
agreed outcomes,
• Formalised collaborative arrangements to support the delivery of the SMART targets. Some
examples include:
o MOUs
o Advisory groups
o Forums
o Collaborative branding (such as a project trademark)
o Publicly acknowledging the partnership
• A monitoring program to monitor the progress of each action plan.
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Implementation for the purpose of this credit may include assigning actions to responsible people,
embedded in procurement plans/processes/policies/requirements, entering into partnerships, etc.
Example evidence for Level 1
• A current employee resource plan outlining current and future skills needed and the gaps identified,
• Competency matrix across the project’s life cycle, from Planning, Design, As Built and Operations
phases to illustrate skills requirements,
• Details of partnership to mitigate identified skills gaps,
• Example personal development plans,
• Acton plans outlining actions, targets and monitoring and reporting requirements to mitigate
identified skills gaps,
• A training plan for identified skills gaps,
• Responsible people for implementing the action plan,
• Procurement plans where relevant, and
• MOUs or partnerships where relevant.
Level 2
DL2.1 A talent management process is developed and implemented.
Talented people are important to all projects and when they are identified, supported and developed
they can be instrumental in closing skills gaps and creating successful projects. Therefore, a talent
management approach is required to ensure talented people are managed appropriately. This should
form a part of the analysis undertaken when considering what skills are required to deliver the project.
Northern Connector, South Australia
Northern Connector is an $855 million road project in South Australia. The proponent, Department
of Planning, Transport and Infrastructure (DPTI) identified a need to create employment
opportunities for ex-car manufacturing employees located in the northern suburbs. In the contract
DPTI put in a requirement for the Contractor to develop northern suburb workers in areas of
current skill gaps.
Major contractor Lendlease established NorthHub – an employment, skills and training centre to
help northern jobseekers secure some of the 480 jobs a year on average on the project.
NorthHub is a one-stop shop for vocational education and training, and other service providers to
meet on-site with industry partners, subcontractors and workers.
A dedicated ‘Employment Development Team’ has been established to work closely with the
Northern Connector Jobs Taskforce to maximise opportunities for local workers.
The project will focus on delivering local participation including:
• Creating 480 full-time equivalent jobs each year during construction,
• At least 50% of all jobs to be filled by northern suburbs residents,
• At least 90% of all on-site labour hours to be undertaken by South Australians, and
• At least 20 % of all on-site labour hours to be undertaken by ex-automotive industry workers,
Aboriginal people, people facing barriers to employment and trainees and apprentices.
To date this project has been successful in developing skilled workers in identified skills gap
areas.
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A talent management process/system/policy/strategy must be developed and implemented to identify
and develop talented people. The talent management approach must include the following as a
minimum:
• Talent policy or procedure to support the identification of talented individuals and the availability of
a structured talent development program,
• An outline of how the talent management program will contribute to closing identified skills gaps,
• Line management responsibility for identification and development of talent within teams and
individuals, and
• Senior management responsibility for the implementation of the talent management policy or
procedure.
Example evidence for Level 2
• Talent review, succession planning, and identification and mentoring of high-potential employees,
• Talent management policies and processes, and
• Management job descriptions showing responsibility for talent management.
Level 3
DL3.1. A Strategic Workforce Plan is developed and implemented.
A Strategic Workforce Plan brings together various action plans and analysis undertaken throughout the
Workforce Sustainability Category, and creates a coherent plan for the current and future workforce.
The purpose of a Strategic Workforce Plan is to create a workforce comprised of the right people with
the right skills in the right numbers to deliver the required work now and in the future.
If a Strategic Workforce Plan has been developed and verified as part of a planning rating, then that
plan can be used as a basis of this criterion.
A Strategic Workforce Plan must be developed and should include unless justification can be provided
as to why some elements are not applicable:
• SMART workforce sustainability objectives for the project/asset to achieve for the current and future
phases of the project and includes objectives for, as a minimum:
o Skills development requirements for identified gap areas (see L1.1)
o Diversity and Inclusion (see Wfs-4)
o Culture and wellbeing (see Wfs-3)
• A project-wide skills analysis (L1.1),
• Skills gaps action plans for the full project life cycle (L1.2),
• Engagement requirements with industry and professional bodies supporting jobs and skills
development to meet the objectives of the Strategic Workforce Plan (L1.2),
• Talent management approach (L2.1),
• A recruitment and onboarding approach (Wfs-2 L1.1),
• Research and analysis defining future workforce requirements as a result of new technologies,
skills gaps and shortages,
• Identification of relevant industry and government legislation and policies,
• Identification of key internal and external stakeholders (as identified in Sta-1) and relevant
partnerships needed to deliver the objectives and targets of this plan,
• Defined timescales and review points for the reporting and review of the Strategic Workforce Plan,
and
• Long-term succession and talent management programs delivered collaboratively with strategic
partners. Examples include pre-employment programs, future leaders mentoring and development
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programs, graduate and undergraduate internships, traineeships and apprenticeships and work
experience, sponsorship of workforce events with relevant peak bodies and professional institutes,
sponsorship or collaboration with tertiary education supporting the development of future talent,
etc.
The Strategic Workforce Plan may be developed for the project specifically, or form part of a broader
industry or organisational-wide plan (such as the sustainability plan developed in Lea-1), as long as
specific actions and strategies for the project are defined and outlined.
The Strategic Workforce Plan must be reviewed and updated annually to ensure alignment with the
updated workforce analysis and to reflect changes in the community structure, legislative, socio-
economic and project design or objectives.
Senior management must be responsible for the implementation and monitoring of the Strategic
Workforce Plan. This can be evidenced by providing relevant senior management KPIs, job descriptions,
minutes of strategic workforce committee meetings with senior management representations and
associated actions, etc.
DL3.2. Performance against the Strategic Workforce Plan is reported to senior management and reported publicly.
Performance against the Strategic Workforce Plan as outlined in PL3.1 must be reported to senior
management at least on an annual basis. Where there are discrepancies between the objectives and
performance, agreed actions must be developed.
Reporting must be made public via an annual report or on the project/assets website within one month
of its approval.
DL3.3. Workforce sustainability requirements are embedded in contractual requirements.
An infrastructure project or asset’s workforce is not just made up of the people directly employed by the
project, either direct employment, through sub-contractors or labour hire. It also includes the employees
of the suppliers to the infrastructure project or asset. As infrastructure development can support local
economies and generate local jobs, it is the responsibility of the project to embed sustainable workforce
activities throughout the supply chain. For this reason, this criterion focuses on embedding the project’s
workforce sustainability objectives identified in DL3.1 in the employment practices of suppliers.
Relevant workforce sustainability requirements to meet the objectives outlined in the Strategic
Workforce Plan (L3.1) must be embedded within contractual obligations of all direct suppliers (AKA Tier
1 suppliers) that meet the supplier threshold (see definitions).
Example evidence for Level 3
• Strategic Workforce Plan,
• Plans for recruitment and engagement with key stakeholders,
• Minutes from engagement with skills development peak and sector bodies, e.g. the Australian
Railway Association (ARA), Rail Workforce Development Committee (RWDC),
• Engagement and work experience activities for local schools and colleges, attendance at career
fairs, etc, and
• Workforce sustainability requirements in contracts.
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ISv2.0 As Built
Wfs-1 Strategic Workforce Planning
Aim
To reward the identification of skills gaps and actions to develop industry skills.
Criteria
Table S17 Wsf-1 As Built summary table
Level 1 Level 2 Level 3
ABL1.1 A skills analysis is
undertaken detailing relevant
workforce capacity and capability
requirements across all parts of
the project life cycle.
AND
ABL1.2 Actions to respond to
identified skills gaps are identified
and implemented.
The requirements for Level 1 are
achieved
AND
ABL2.1 A talent management
process is developed and
implemented.
The requirements for Level 2 are
achieved
AND
ABL3.1 A Strategic Workforce
Plan is developed and
implemented.
AND
ABL3.2 Performance against the
Strategic Workforce Plan is
reported to senior management
and reported publicly.
AND
ABL3.3 Workforce sustainability
requirements are embedded in
contractual requirements.
Strategic Workforce Planning assists organisations to meet current and future skills needs and supports
their long-term goals. New technologies, increased automation and fast-changing global markets mean
that workforce planning is essential to building capacity and capability and future-proofing organisations.
UInfrastructure Industry Context
The level of infrastructure investment across Australia is unprecedented. Critical skills gaps and
shortages are already emerging due to new technologies, structural change and new business
opportunities.
The simultaneous delivery of major projects across Australia and New Zealand’s infrastructure
programs, together with strong investment in the private sector will place unparalleled demand on
industry skills. Jurisdictions and countries will compete for the same skills within the same timescales.
Civil infrastructure has a highly mobile workforce that often relocates to access the best opportunities.
The pipeline of infrastructure investment planned for the next decade provides an opportunity to
strategically grow and develop the existing workforce. This will mitigate future skills shortages and gaps,
which in turn can reduce cost, drive industry improvement and provide local sustainable employment.
Infrastructure skills provide dual benefits. They are a viable commodity in their own right, both in
domestic and international markets. However, infrastructure is also an enabling industry, supporting
other priority sectors to maximise competitive advantage. The development of infrastructure skills
capacity and capability is critical to wider Australia and New Zealand growth. Industry workforce
development has already been identified as a priority across Australia (Council of Australian
Government, 2014).
The aim of Strategic Workforce Planning is to support current and longer-term goals through a planned
approach to building sufficient workforce capacity and capability. Strategic Workforce Planning focuses
on people issues, matching resources to current, medium and future needs, and macro-concerns about
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structure, quality, culture, values and commitment. People and people-related costs can amount to 19-
36% of infrastructure project costs (Deloitte Access Economics, 2014, p. 15). This element has
significant importance in assuring work quality, employee health and safety, and workforce retention to
avoid significant recruitment and onboarding costs, and potential delays.
Definitions
An employee is someone working on the project who has a minimum employment period of 15 hours a
week, for 4 consecutive weeks. All employment is subject to the conditions of national employment
standards.
A Personal Development Plan is an individual employee plan for personal development within the
context of a career, or for self-improvement; organised and structured within the employer business
A skills analysis is a formal or informal assessment of the levels and types of skills required during the
project life cycle and the current or anticipated gaps; such an analysis will enable decisions about what
learning and development provisions are needed at individual, team, organisational or industry level.
Supplier Threshold is a threshold for which workforce sustainability objectives are required in supplier
contracts. To meet the threshold, a supplier must:
1. Be identified as a material supplier (see Spr-1 L1.1 and Spr-2 L1.1) to meet the workforce
sustainability objectives of the sustainability plan (Lea-1) as assessed in the sustainable
procurement category (Spr-1 L1.1 and Spr-2 L1.1). 2. Be engaged for $150,000 or more 3. Have at least 25 employees.
Suitable qualified processional refers to a person with qualifications in Human Resources and at least
5 years’ experience developing human resource strategies and action plans.
A Strategic Workforce Plan refers to a continuous business-planning process which structures the
workforce to ensure there is sufficient and sustainable capability and capacity to develop
project/organisational objectives both now and in the future. It identifies human resource strategies to
deliver the right people with the right skills in the right numbers to carry out the required work. (State
Library of Queensland, 2018)
Talent management process refers to the systematic attraction, identification, development,
engagement, retention and deployment of those individuals who are of particular value to an
organisation, either in view of their ‘high potential’ for the future or because they are fulfilling
business/operation-critical roles.
Level 1
ABL1.1 A skills analysis is undertaken detailing relevant workforce capacity and capability requirements across all parts of the project life cycle.
The first step to developing a Strategic Workforce Plan is to understand current and future resourcing
requirements, and to identify skills gaps. This analysis is referred to as a skills analysis.
If a skills analysis was undertaken and verified in a design rating, then that skills analysis can form the
basis of this criterion.
A skills analysis must be undertaken for the project, and include, as a minimum:
• Occupation groups and skills required to deliver the project and operate the asset once delivered,
• Modelled number of employees required per occupation group,
• An assessment of the skills/occupational gaps to deliver and operate the asset. This assessment should consider changing demographics,
• Assumption that underpin the analysis, and
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• Comparison of skills against project phase deliverables to identify possible gaps and shortages.
The skills analysis must be reviewed and updated (where required) at least once per year throughout
the project’s life.
The skills analysis must be undertaken by a suitably qualified professional.
ABL1.2 Actions to respond to identified skills gaps are identified and implemented.
Actions to respond to identified skills gaps must be identified and implemented using the skills analysis
undertaken in DL1.1. Action plans must be developed and implemented to address the identified skills
gaps. Action plans must include the following as a minimum:
• SMART targets to fill identified skills gaps,
• Recruitment drives for critical skills roles e.g. graduates, apprentices, retraining,
• Internal mentoring and talent management programs supporting employee development (job
rotation, upskilling, secondments), with evidence that actions have been undertaken to meet
agreed outcomes,
• Formalised collaborative arrangements to support the delivery of the SMART targets. Some
examples include:
o MOUs
o Advisory groups
o Forums
o Collaborative branding (such as a project trademark)
o Publicly acknowledging the partnership
• A monitoring program to monitor the progress of each action plan
Implementation for the purpose of this credit may include assigning actions to responsible people,
embedded in procurement plans/processes/policies/requirements, entering into partnerships, etc.
Northern Connector, South Australia
Northern Connector is an $855 million road project in South Australia. The proponent, Department
of Planning, Transport and Infrastructure (DPTI) identified a need to create employment
opportunities for ex-car manufacturing employees located in the northern suburbs. In the contract
DPTI put in a requirement for the Contractor to develop northern suburb workers in areas of
current skill gaps.
Major contractor Lendlease established NorthHub – an employment, skills and training centre to
help northern jobseekers secure some of the 480 jobs a year on average on the project.
NorthHub is a one-stop shop for vocational education and training, and other service providers to
meet on-site with industry partners, subcontractors and workers.
A dedicated ‘Employment Development Team’ has been established to work closely with the
Northern Connector Jobs Taskforce to maximise opportunities for local workers.
The project will focus on delivering local participation including:
• Creating 480 full-time equivalent jobs each year during construction,
• At least 50% of all jobs to be filled by northern suburbs residents,
• At least 90% of all on-site labour hours to be undertaken by South Australians, and
• At least 20 % of all on-site labour hours to be undertaken by ex-automotive industry workers,
Aboriginal people, people facing barriers to employment and trainees and apprentices.
To date, this project has been successful in developing skilled workers in identified skills gap
areas.
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Example evidence for Level 1
• An employee resource plan outlining current and future skills needed and the gaps identified,
• Competency matrix across the project’s life cycle, from Planning, Design, As Built and Operations
phases to illustrate skills requirements,
• Details of partnership to mitigate identified skills gaps,
• Example personal development plans,
• Acton plans outlining actions, targets and monitoring and reporting requirements to mitigate
identified skills gaps,
• A training plan for identified skills gaps,
• Responsible people for implementing the action plan,
• Procurement plans where relevant, and
• MOUs or partnerships where relevant.
Level 2
ABL2.1 A talent management process is developed and implemented.
Talented people are important to all projects and when they are identified, supported and developed
they can be instrumental in closing skills gaps and creating successful projects. Therefore, a talent
management approach is required to ensure talented people are managed appropriately. This should
form a part of the analysis undertaken when considering what skills are required to deliver the project.
A talent management process/system/policy/strategy must be developed and implemented to identify
and develop talented people. The talent management approach must include the following as a
minimum:
• Talent policy or procedure to support the identification of talented individuals and the availability of
a structured talent development program,
• An outline of how the talent management program will contribute to closing identified skills gaps,
• Line management responsibility for identification and development of talent within teams and
individuals, and
• Senior management responsibility for the implementation of the talent management policy or
procedure.
Example evidence for Level 2
• Talent review, succession planning, and identification and mentoring of high-potential employees,
• Talent management policies and processes , and
• Management job descriptions showing responsibility for talent management.
Level 3
ABL3.1. A Strategic Workforce Plan is developed and implemented.
A Strategic Workforce Plan brings together various action plans and analysis undertaken throughout the
Workforce Sustainability Category, and creates a coherent plan for the current and future workforce.
The purpose of a Strategic Workforce Plan is to create a workforce comprised of the right people with
the right skills in the right numbers to deliver the required work now and in the future.
If a Strategic Workforce Plan has been developed and verified as part of a planning rating, then that
plan can be used as a basis of this criterion.
A Strategic Workforce Plan must be developed and should include:
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• SMART workforce sustainability objectives for the project/asset to achieve for the current and future
phases of the project and includes objectives for, as a minimum
o Skills development requirements for identified gap areas (see L1.1)
o Diversity and Inclusion (see Wfs-4)
o Culture and wellbeing (see Wfs-3)
• A project-wide skills analysis (L1.1),
• Skills gaps action plans for the full project life cycle (L1.2),
• Engagement requirements with industry and professional bodies supporting jobs and skills
development to meet the objectives of the Strategic Workforce Plan (L1.2),
• Talent management approach (L2.1),
• A recruitment and onboarding approach (Wfs-2 L1.1),
• Research and analysis defining future workforce requirements as a result of new technologies,
skills gaps and shortages,
• Identification of relevant industry and government legislation and policies,
• Identification of key internal and external stakeholders (as identified in Sta-1) and relevant
partnerships needed to deliver the objectives and targets of this plan,
• Defined timescales and review points for the reporting and review of the Strategic Workforce Plan,
and
• Long-term succession and talent management programs delivered collaboratively with strategic
partners. Examples include pre-employment programs, future leaders mentoring and development
programs, graduate and undergraduate internships, traineeships and apprenticeships and work
experience, sponsorship of workforce events with relevant peak bodies and professional institutes,
sponsorship or collaboration with tertiary education supporting the development of future talent,
etc.
The Strategic Workforce Plan may be developed for the project specifically, or form part of a broader
industry or organisational-wide plan (such as the sustainability plan developed in Lea-1), as long as
specific actions and strategies for the project are defined and outlined.
The Strategic Workforce Plan must be reviewed and updated annually to ensure alignment with updated
workforce analysis and reflect changes in the community structure, legislative, socio-economic and
project design or objectives.
Senior management must be responsible for implementation and monitoring the Strategic Workforce
Plan. This can be evidenced by providing relevant senior management KPIs, job descriptions, minutes
of strategic workforce committee meetings with senior management representations and associated
actions, etc.
ABL3.2. Performance against the Strategic Workforce Plan is reported to senior management and reported publicly.
Performance against the Strategic Workforce Plan as outlined in PL3.1 must be reported to senior
management at least on an annual basis. Where there are discrepancies between the objectives and
performance, agreed actions must be developed.
Reporting must be made public via an annual report or on the project/assets website within one month
of its approval.
ABL3.3. Workforce sustainability requirements are embedded in contractual requirements.
An infrastructure project or asset’s workforce is not just made up of the people directly employed by the
project either direct employment, through sub-contractors or labour hire. It also includes the employees
of the suppliers to the infrastructure project or asset. As infrastructure development can support local
economies and generate local jobs, it is the responsibility of the project to embed sustainable workforce
activities throughout the supply chain. For this reason, this criterion focuses on embedding the project’s
workforce sustainability objectives identified in PL3.1 in the employment practices of suppliers.
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Relevant workforce sustainability requirements to meet the objectives outlined in the Strategic
Workforce Plan (L3.1) must be embedded within contractual obligations of all direct suppliers (AKA Tier
1 suppliers) that meet the supplier threshold (see definitions).
Example evidence for Level 3
• Strategic Workforce Plan,
• Plans for recruitment and engagement with key stakeholders,
• Minutes from engagement with skills development peak and sector bodies, e.g. the Australian
Railway Association (ARA), Rail Workforce Development Committee (RWDC),
• Engagement and work experience activities for local schools and colleges, attendance at career
fairs, etc, and
• Workforce sustainability requirements in contracts.
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ISv2.0 Design
Wfs-2 Jobs and Skills
Aim
To reward the implementation of training and recruitment programs effective in building capacity in skills
gap areas.
Criteria
T89Table S1889T Wsf-2 Design summary table
Level 1 Level 2 Level 3
DL1.1 A Recruitment and
onboarding strategy is developed
and implemented.
AND
DL1.2 A Training Management
Plan to fill the gaps identified in the
Skills Analysis is developed and
implemented.
The requirements for Level 1 are
achieved
AND
DL2.1 Recruitment strategy and
training management plans
demonstrate alignment and
contribution to industry and
government jobs and skills
objectives.
AND
DL2.2 A project has a dedicated
learning and development
management team or advisory
group.
The requirements for Level 2 are
achieved
AND
DL3.1 Training and recruitment
strategies are effective in building
capability in skills gap areas.
Employment across the world is changing. Certain traditional industries are dying out. Others require a
smaller or a more skilled workforce due to the emergence of new technologies. These developments
will also provide new opportunities.
Infrastructure projects are often long-term and demand a wide range of skills. For example, it is
anticipated that in NSW there will be a 40% civil infrastructure skills shortage (Civil Contractors
Federation (NSW), 2014) resulting from new capital works programs. This will also increase pressure
within identified skills gap areas, with a resultant detrimental effect on cost and productivity.
Employers across the infrastructure sector are already reporting recruitment difficulties in engineering
trades due to skills deficits or remuneration factors. For these reasons, it is important that the industry
upskills, and that projects incorporate education, training and development into human resource
strategies.
Definitions
An employee is someone working on the project who has a minimum employment period of 15 hours a
week, for 4 consecutive weeks. All employment is subject to the conditions of national employment
standards.
Verification of Compliance is a method of documented evaluation of the skill level of a person against
defined competency standards in order to evaluate the person's ability to carry out the relevant activity
or works.
Level 1
DL1.1 A Recruitment and Onboarding Strategy is developed and implemented.
A Recruitment and Onboarding Strategy/Program or alike must be developed to fill the skills gaps
identified in the skills analysis undertaken in Wfs-1 L1.1 and include, as a minimum:
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• Minimum levels of competency identified for all job roles,
• A program for all employees, contractors and persons who are working on the project, to be
checked for verification of competence (VOC),
• Diversity and inclusion objectives and considerations (to ensure no discriminatory recruitment
processes or behaviours) (see Wfs-4), and
• An onboarding processes.
It could also include careers programs, such as school and tertiary education collaboration, work
experience apprenticeships and graduate programs.
Careers information and case studies should be displayed on the project website, including information
for young people, apprentices, and examples of gender and cultural diversity.
As part of the recruitment and on onboarding strategy, an induction program must be included. The
induction program must, as a minimum:
• have an induction policy clearly indicating training and development processes,
• project and/or site-specific induction programs,
• an outline of the diversity and inclusion policies/objectives/programs,
• be provided to all project employees, and
• be current and be reviewed and updated at least every 2 years.
The recruitment and onboarding approaches may be detailed in separate or combined documents and
may be the responsibility of different people.
DL1.2 A Training Management Plan to fill the gaps identified in the Skills Analysis is developed and implemented.
A Training Management Plan linked to the skills analysis undertaken in Wfs-1 L1.1 must be developed
and include the following, as a minimum:
• Current and future skills gaps (as identified in the skills analysis undertaken in Wfs-1 L1.1),
• A review of employee records to identify any gaps in licences, certificates, etc. for the employee to
do their job. This must be undertaken on an ongoing basis and completed at least once per year,
• An overview of training options (formal training, on the job training),
• Training providers, trainers, and suppliers that will deliver training, and
• Structured development programs to fill identified skills gaps.
Evidence must be provided to show when programs have been planned and when attendees have
completed training.
The Training Management Plan must be reviewed at least annually to ensure relevancy and that future
required skills are being developed for the current and future phases of the project life cycle.
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Example evidence Level 1
• Recruitment and onboarding strategy,
• Training Management Plan,
• Training register outlining employee training history,
• Induction programmes (trainer/learner notes/workbook, presentation materials, quizzes and model
answers, content currency validated), and
• Skills analysis
Level 2
DL2.1 Recruitment strategy and training management plans demonstrate alignment and contribution to industry and government jobs and skills objectives.
Research and analysis must be undertaken to identify state, federal or industry skills gaps. For example;
reviewing skills shortage lists published by government agencies, local industry participation plans,
reviewing industry skills scans developed by industry bodies, Local Government skills shortage research
as part of community strategic plans.
If research has been provided from the planning phase, that research can be used as the basis of this
criterion if it is current (within 2 years).
The Recruitment Strategy and Training Management Plan must include the consideration of broader
skills gaps beyond the project, and related industry and government jobs and skills policy and legislation.
Barangaroo Skills Exchange
The Barangaroo Skills Exchange (BSX) was established to deliver skilling and training for the
Barangaroo project, Sydney's largest redevelopment project this century. The BSX offers a one-
stop learning shop in a range of areas, including literacy, numeracy, IT, construction skills and
leadership.
Achievements to date
• 10,000 workers trained onsite,
• 750 apprentices inducted onto the project,
• Over 4000 workers assessed for language literacy and numeracy with one-on-one or class-based support, and
• More than 100 leaders trained as part of the Barangaroo Leaders Safety program. BSX continued towards filling industry skills gaps through training and development of their employees.
NSW Infrastructure Skills Centre
Sydney Metro and TAFE NSW have collaborated on the development of the NSW Infrastructure
Skills Centre to provide state-of-the-art delivery sites offering current, high-quality industry resources
and equipment essential to the skills development requirements for infrastructure projects in the
Sydney region.
The Centre’s concept is based on a delivery model that best responds to the geographic and
specialist needs for projects. The centres provide consistent quality training and services with the
flexibility needed by existing workers, trainees and apprentices to complete their qualification on the
job, near work and near home.
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Training programs should be delivered so that they meet project needs and contribute to the wider
industry and government jobs and skills initiatives at the same time.
Evidence must be provided showing industry skills needs and how the project’s recruitment and training
programs are developing skills within those need areas.
DL2.2 The project has a dedicated learning and development management team or advisory group.
A project must have a learning and development management team dedicated to supporting the training
management plan. The learning and development management team may be made of dedicated
learning and development employees, or project employees with learning and development
responsibilities within their job requirements and may be in the form of an advisory group.
The learning and development management team or advisory group must have decision-making power
in regard to learning and development on the project. This may be evidenced by budget allocations to
learning and development which is managed by the learning and development management team or
advisory group, an organisational structure which outlines decision-making power provided to the
learning and development management team or advisory group, or senior management representation
with decision-making power sitting on the learning and development management team or advisory
group.
Level 3
DL3.1 Training and recruitment strategies are effective in building capability in skills gap areas.
The training and recruitment strategies must be shown to be effective in filling skills gaps and shortages.
This may be evidenced by:
• Employee surveys,
• WHS statistics,
• Productivity data,
• Quality data,
• Case studies,
• Retention, and
• Performance against objectives and targets.
Example evidence for Level 3
• Research undertaken into boarder skills gaps,
• Evidence of how the recruitment and training plans respond to identified skills gaps,
• Learning and development management team or advisory group minutes, agenda, attendees,
employee learning and development KPIs,
• Employee survey results,
• Case studies, and
• Performance reports.
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ISv2.0 As Built
Wfs-2 Jobs and Skills
Aim
To reward the implementation of training and recruitment programs effective in building capacity in skills
gap areas.
Criteria
T89Table S1989T Wsf-2 As Built summary table
Level 1 Level 2 Level 3
ABL1.1 A Recruitment and
Onboarding Strategy is developed
and implemented.
AND
ABL1.2 A Training Management
Plan to fill the gaps identified in the
Skills Analysis is developed and
implemented.
The requirements for Level 1 are
achieved
AND
ABL2.1 Recruitment strategy and
training management plans
demonstrate alignment and
contribution to industry and
government jobs and skills
objectives.
AND
ABL2.2 The project has a
dedicated learning and
development management team or
advisory group.
The requirements for Level 2 are
achieved
AND
ABL3.1 Training and recruitment
strategies are effective in building
capability in skills gap areas.
Employment across the world is changing. Certain traditional industries are dying out. Others require a
smaller or a more skilled workforce due to the emergence of new technologies. These developments
will also provide new opportunities.
Infrastructure projects are often long-term and demand a wide range of skills. For example, it is
anticipated that in NSW there will be a 40% civil infrastructure skills shortage (Civil Contractors
Federation (NSW), 2014) resulting from new capital works programs. This will also increase pressure
within identified skills gap areas, with a resultant detrimental effect on cost and productivity.
Employers across the infrastructure sector are already reporting recruitment difficulties in engineering
trades due to skills deficits or remuneration factors. For these reasons, it is important that the industry
upskills, and that projects incorporate education, training and development into human resource
strategies.
Definitions
An employee is someone working on the project who has a minimum employment period of 15 hours a
week, for 4 consecutive weeks. All employment is subject to the conditions of national employment
standards.
Verification of Compliance is a method of documented evaluation of the skill level of a person against
defined competency standards in order to evaluate the person's ability to carry out the relevant activity
or works.
Level 1
ABL1.1 A Recruitment and Onboarding Strategy is developed and implemented.
A Recruitment and Onboarding Strategy/Program or alike must be developed to fill the skills gaps
identified in the skills analysis undertaken in Wfs-1 L1.1 and include, as a minimum:
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• Minimum levels of competency identified for all job roles,
• A program for all employees, contractors and persons who are working on the project, to be
checked for verification of competence (VOC),
• Diversity and inclusion objectives and considerations (to ensure no discriminatory recruitment
processes or behaviours) (see Wfs-4), and
• An onboarding process.
It could also include careers programs, such as school and tertiary education collaboration, work
experience apprenticeships and graduate programs.
Careers information and case studies should be displayed on the project website, including information
for young people, apprentices, and examples of gender and cultural diversity.
As part of the recruitment and on onboarding strategy, an induction program must be included. The
induction program must, as a minimum:
• have an induction policy clearly indicating training and development processes,
• project and/or site-specific induction programs,
• an outline of the diversity and inclusion policies/objectives/programs,
• be provided to all project employees, and
• be current and be reviewed and updated at least every 2 years.
The recruitment and onboarding approaches may be detailed in separate or combined documents and
may be the responsibility of different people.
ABL1.2 A Training Management Plan to fill the gaps identified in the Skills Analysis is developed and implemented.
A Training Management Plan linked to the skills analysis undertaken in Wfs-1 L1.1 must be developed
and include the following, as a minimum:
• Current and future skills gaps (as identified in the skills analysis undertaken in Wfs-1 L1.1),
• A review of employee records to identify any gaps in licences, certificates, etc. for the employee to
do their job. This must be undertaken on an ongoing basis and completed at least once per year,
• An overview of training options (formal training, on the job training),
• Training providers, trainers, and suppliers that will deliver training, and
• Structured development programs to fill identified skills gaps.
Evidence must be provided to show when programs have been planned and when attendees have
completed training.
The Training Management Plan must be reviewed at least annually to ensure relevancy and that future
required skills are being developed for the current and future phases of the project life cycle.
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Example evidence Level 1
• Recruitment and onboarding strategy,
• Training Management Plan,
• Training register outlining employee training history,
• Induction programmes (trainer/learner notes/workbook, presentation materials, quizzes and model
answers, content currency validated), and
• Skills analysis.
Level 2
ABL2.1 Recruitment strategy and training management plans demonstrate alignment and contribution to industry and government jobs and skills objectives.
Research and analysis must be undertaken to identify state, federal or industry skills gaps. For example;
reviewing skills shortage lists published by government agencies, local industry participation plans,
reviewing industry skills scans developed by industry bodies, Local Government skills shortage research
as part of community strategic plans.
If research has been provided from the design phase, that research can be used as the basis of this
criterion if it is current (within 2 years).
Research undertaken must be provided to the contractors of the project in handover documents.
Barangaroo Skills Exchange
The Barangaroo Skills Exchange (BSX) was established to deliver skilling and training for the
Barangaroo project, Sydney's largest redevelopment project this century. The BSX offers a one-
stop learning shop in a range of areas, including literacy, numeracy, IT, construction skills and
leadership.
Achievements to date
• 10,000 workers trained onsite,
• 750 apprentices inducted onto the project,
• Over 4000 workers assessed for language literacy and numeracy with one-on-one or class-based support, and
• More than 100 leaders trained as part of the Barangaroo Leaders Safety program. BSX continued towards filling industry skills gaps through training and development of their employees.
NSW Infrastructure Skills Centre
Sydney Metro and TAFE NSW have collaborated on the development of the NSW Infrastructure
Skills Centre to provide state-of-the-art delivery sites offering current, high-quality industry resources
and equipment essential to the skills development requirements for infrastructure projects in the
Sydney region.
The Centre’s concept is based on a delivery model that best responds to the geographic and
specialist needs for projects. The centre provides consistent quality training and services with the
flexibility needed by existing workers, trainees and apprentices to complete their qualification on the
job, near work and near home.
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The Recruitment Strategy and Training Management Plan must include the consideration of broader
skills gaps beyond the project, and related industry and government jobs and skills policy and legislation.
Training programs should be delivered so that they meet project needs and contribute to the wider
industry and government jobs and skills initiatives at the same time.
Evidence must be provided showing industry skills needs and how the project’s recruitment and training
programs are developing skills within those need areas.
ABL2.2 A project has a dedicated learning and development management team or advisory group.
A project must have a learning and development management team dedicated to supporting the training
management plan. The learning and development management team may be made of dedicated
learning and development employees, or project employees with learning and development
responsibilities within their job requirements and may be in the form of an advisory group.
The learning and development management team or advisory group must have decision-making power
in regard to learning and development on the project. This may be evidenced by budget allocations to
learning and development which is managed by the learning and development management team or
advisory group, an organisational structure which outlines decision-making power provided to the
learning and development management team or advisory group, or senior management representation
with decision-making power sitting on the learning and development management team or advisory
group.
Level 3
ABL3.1 Training and recruitment strategies are effective in building capability in skills gap areas.
The training and recruitment strategies must be shown to be effective in filling skills gaps and shortages.
This may be evidenced by:
• Employee surveys,
• WHS statistics,
• Productivity data,
• Quality data,
• Case studies,
• Retention, and
• Performance against objectives and targets.
Example evidence for Level 3
• Research undertaken into boarder skills gaps,
• Evidence of how the recruitment and training plans respond to identified skills gaps,
• Learning and development management team or advisory group minutes, agenda, attendees, employee learning and development KPIs,
• Employee survey results,
• Case studies, and
• Performance reports.
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ISv2.0 Design
WFS-3 Workplace Culture and Wellbeing
Aim
To reward a constructive and positive workplace culture appropriate for all people on the project team
and the development and effective implementation of employee wellbeing programs.
Criteria
Table S20 Wsf-3 Design summary table
Level 1 Level 2 Level 3
DL1.1 An employee culture and
wellbeing program is developed
and actions to achieve them are
implemented.
The requirements for Level 1 are
achieved
AND
DL2.1 There is leadership
responsibility for culture and
wellbeing.
AND
DL2.2 An employee survey is
carried out annually, with at least
50% employee participation rate.
AND
DL2.3 There is at least one
commitment or partnership to a
charity or not-for-profit program.
The requirements for Level 2 are
achieved
AND
DL3.1 Employee Culture and
Wellbeing program supports
employees and their families and
enables engagement in community
and/or not-for-profit organisations.
AND
DL3.2 Employee survey results
show an improvement of at least
2% from the previous year.
AND
DL3.3 Annual employee survey
results are benchmarked to market
best practices and outlined in the
project’s annual report and/or on
the project’s webpage.
Good employers will recognise that they have the responsibility for the physical and mental wellbeing of
their employees. Fostering employee wellbeing is beneficial for both the employers and employees.
Promoting care of physical and mental health through early intervention and preventative measures
reduces the risk of health problems and creates a positive working environment where individuals and
organisations thrive.
Mental health and associated issues can have a significant impact on employee wellbeing, and are
recognised as major causes of long-term absence from work. Employers are encouraged to promote
good mental-health practices and provide support for employees with mental-health problems such as
anxiety or depression.
A positive culture that values employee wellbeing creates workplaces that support health and happiness,
enabling people to flourish and reach their potential. It involves the creation of an environment that
actively promotes a state of contentment, benefiting both employees and the organisation. Increasingly,
employers are extending their resources to include roles that have direct responsibility of the wellbeing
agenda.
Positive workplace culture extends beyond what happens directly in the workplace. Progressive
organisations may encourage employees to engage in local community and charity work. This presents
a double dividend for organisations, enhancing both their public reputation and the perception of their
employees, who are enabled to participate in activities that have personal importance.
The scope of this credit is both direct employees and sub-contractors. Please see the definition of
‘employees’ below.
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Definitions
An employee is someone working on the project who has a minimum employment period of 15 hours a
week, for 4 consecutive weeks. All employment is subject to the conditions of national employment
standards.
Employee culture and wellbeing policy refers to a policy that outlines the organisation’s commitment
to workplace culture and employee wellbeing.
Employee wellbeing refers to an employee’s happiness, and psychological, emotional and mental
state. Therefore, it is strongly linked to how satisfied a person feels about both themselves and their life.
(Australian HR Institute, 2011)
A culture and wellbeing implementation plan is a plan that outlines workplace culture and employee
wellbeing actions to implement the Culture and Wellbeing policy
Workplace or organisational culture refers to the beliefs, values, and basic assumptions that are
shared by organisational members. (Schein, E. H, 1985)
Level 1
DL1.1 An employee culture and wellbeing program is developed and actions to achieve them are implemented.
An employee culture and employee wellbeing program must be developed and implemented on the
project for the duration of the design phase. The program must outline objectives and SMART targets
and must be approved by the Project Director or equivalent. The employee culture and wellbeing
program and/or objectives and SMART targets may be part of a broader policy or plan, or it may be a
standalone approach.
The employee culture and wellbeing program and the associated objectives and targets must be
reviewed and updated (where necessary), at least every 12 months. Participants in culture and wellbeing
programs should be invited to provide input or review the programs, and the associated action plan and
targets.
The culture and wellbeing program must cover at least the following culture wellbeing categories:
• Safety culture*
• Mental health,
• Bereavement,
• Carer responsibilities,
• Domestic violence,
• Long-term illness,
• Miscarriage,
• Work-life balance, and
• Workplace culture.
*Note: evidence of safety culture does not need to include safety data such as LTI, it just needs to show evidence that a culture of safety is embedded into the organisation.
The program may include culture and wellbeing programs such as:
• Safety awareness and education programs,
• Health promotions,
• Flexible working hours,
• Opportunities for career development,
• A positive and enabling leadership culture ,
• Employee Support Services,
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• Mental-Health First Aid training, and
• Education and training programs.
The employee culture and wellbeing program, including the objectives and targets must be developed
in collaboration with employees and include senior managers as well as lower-level employees. This
may be undertaken though employee surveys or an employee wellbeing committee, etc. The employee
culture and wellbeing program and any associated policies must be easily accessible to all employees.
This may be provided to employees at the commencement of their employment, on the project website
or intranet site, etc.
An implementation or action plan must be developed outlining how each objective and target will be
achieved. Performance against each objective and target must be monitored and reported to the senior-
management team at least on an annual basis. The performance report must be made available to all
employees.
Example evidence for Level 1
• Culture and Wellbeing policy, targets and implementation plan,
• Organisational chart,
• Position descriptions, and
• Performance report provided to senior management.
Level 2
DL2.1 There is leadership responsibility for culture and wellbeing.
The project must have culture and wellbeing representatives with responsibility over the implementation
of the culture and wellbeing program. Culture and wellbeing representatives must have leadership or
operational responsibility. The representatives must be identified in relevant policies, procedures and
organisational communication.
The project or organisation’s senior-management team or Board must discuss workplace culture and
wellbeing matters on an ongoing basis, at least every 6 months.
DL2.2 An employee survey is carried out annually, with at least 50% employee participation rate.
An annual employee survey, including questions related to performance against culture and wellbeing
targets and objectives, and satisfaction levels must be undertaken. At least 50% of employees
employed at the time the survey is undertaken must participate in the survey.
An analysis and evaluation of the results must be undertaken and compared with previous years (where
relevant). The analysis must outline changes from previous years (where relevant), both positive and
negative, and must include recommendations for improvements. When the design phase is less than 2
years, then a comparative analysis is not required, however actions for improvement still need to be
developed. The results of the employee survey must be presented to the project or organisation’s
senior-management team or Board.
Results of the employee survey must be shared with all employees.
The culture and wellbeing program, including associated objectives and targets must be updated to
respond to the findings within the employee survey. The updated objectives and target must receive
senior-management team or Board approval. The updated implementation plan must be made available
to employees.
DL2.3 There is at least one commitment or partnership to a charity or not-for-profit program.
The project or organisation must have at least one partnership or commitment to charities and/or not-
for-profit organisations as part of their culture and wellbeing program. The partnership must be selected
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in collaboration with employees and should align with the culture and wellbeing objectives and targets.
Example initiatives include employee volunteering, providing in-kind professional support and payroll
giving.
Example evidence for Level 2
• Senior and middle-management position descriptions,
• Employee survey questions,
• Employee survey results,
• Annual report showing / webpage showing survey results,
• Survey benchmarking,
• Senior-management team or board agenda showing culture and wellbeing agenda item/s, and
• Details of charity or not-for profit partnership and how it links to the employee culture and wellbeing
program.
Level 3
DL3.1 Employee Culture and Wellbeing program supports employees and their families and enables engagement in community and/or not-for-profit organisations.
The culture and wellbeing of employees can be affected by the culture and wellbeing of their close family
members. Progressive organisations can see this and extend their wellbeing programs to their
employee’s close family.
Culture and wellbeing program must be extended to partners and direct family members (parents and
children including step and foster children), e.g. parental leave, aged care support, employee support
service. It is acknowledged that not all components of the culture and wellbeing program will be
extended to partners and family members, so justification must be provided as to which parts of the
program are extended.
DL3.2 Employee survey results show an improvement of at least 2% from the previous year.
Annual employee surveys must show an improvement in the culture of the organisation and wellbeing
of employee, as reported by employees, of at least 2% from the previous year.
If this is not statically possible, improvement can be demonstrated by improvements in specific cultural
and wellbeing initiatives using relative metrics captured through monitoring program.
DL3.3 Annual employee survey results are benchmarked to market best practices and outlined in the project’s annual report and/or on the project’s webpage.
Workplace culture and wellbeing survey results must be included in annual reports or provided on the
project’s webpage.
Workplace culture and wellbeing must be benchmarked with industry peers. There are a number of
employee survey providers that can benchmark. Alternatively, this may be done by comparing results
with industry peers who have made their results publicly available.
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Example evidence for Level 3
• Yearly engagement survey,
• Incremental changes to engagement survey based upon results,
• Communications to organisation regarding employee survey results,
• Communications relating to culture and wellbeing results reported in annual report or board reports,
and
• Implementation plans reflecting changes roll out.
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ISv2.0 As Built
WFS-3 Workplace Culture and Wellbeing
Aim
To reward a constructive and positive workplace culture appropriate for all people on the project team
and the development and effective implementation of employee wellbeing programs.
Criteria
Table S21 Wsf-3 As Built summary table
Level 1 Level 2 Level 3
ABL1.1 An employee culture and
wellbeing program is developed
and actions to achieve them are
implemented.
The requirements for Level 1 are
achieved
AND
ABL2.1 There is leadership
responsibility for culture and
wellbeing.
AND
ABL2.2 An employee survey is
carried out annually, with at least
50% employee participation rate.
AND
ABL2.3 There is at least one
commitment or partnership to a
charity or not-for-profit program.
The requirements for Level 2 are
achieved
AND
ABL3.1 Employee Culture and
Wellbeing program supports
employees and their families and
enables engagement in community
and/or not-for-profit organisations.
AND
ABL3.2 Employee survey results
show an improvement of at least
2% from the previous year.
AND
ABL3.3 Annual employee survey
results are benchmarked to market
best practices and outlined in the
project’s annual report and/or on
the project’s webpage.
Good employers will recognise that they have responsibility for the physical and mental wellbeing of
their employees. Fostering employee wellbeing is beneficial for both the employers and employees.
Promoting care of physical and mental health through early intervention and preventative measures
reduces the risk of health problems and creates a positive working environment where individuals and
organisations thrive.
Mental health and associated issues can have a significant impact on employee wellbeing, and are
recognised as major causes of long-term absence from work. Employers are encouraged to promote
good mental-health practices and provide support for employees with mental-health problems such as
anxiety and depression.
A positive culture that values employee wellbeing creates workplaces that support health and happiness,
enabling people to flourish and reach their potential. It involves the creation of an environment that
actively promotes a state of contentment, benefiting both employees and the organisation. Increasingly,
employers are extending their resources to include roles that have direct responsibility for the wellbeing
agenda.
Positive workplace culture extends beyond what happens directly in the workplace. Progressive
organisations may encourage employees to engage in local community and charity work. This presents
a double dividend for organisations, enhancing both their public reputation and the perception of their
employees, who are enabled to participate in activities that have personal importance.
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The scope of this credit is both direct employees and sub-contractors. Please see the definition of
‘employees’ below.
Definitions
An employee is someone working on the project who has a minimum employment period of 15 hours a
week, for 4 consecutive weeks. All employment is subject to the conditions of national employment
standards.
Employee culture and wellbeing policy refers to a policy that outlines the organisation’s commitment
to workplace culture and employee wellbeing.
Employee wellbeing refers to an employee’s happiness, psychological, emotional and mental state.
Therefore, it is strongly linked to how satisfied a person feels about both themselves and their life.
(Australian HR Institute, 2011)
A culture and wellbeing implementation plan is a plan that outlines workplace culture and employee
wellbeing actions to implement the Culture and Wellbeing policy.
Workplace or organisational culture refers to the beliefs, values, and basic assumptions that are
shared by organisational members. (Schein, E. H, 1985)
Level 1
ABL1.1 An employee culture and wellbeing program is developed and actions to achieve them are implemented.
An employee culture and employee wellbeing program must be developed and implemented on the
project for the duration of the construction phase. The program must outline objectives and SMART
targets and must be approved by the Project Director or equivalent. The employee culture and wellbeing
program and/or objectives and SMART targets may be part of a broader policy or plan, or it may be a
standalone approach.
The employee culture and wellbeing program and the associated objectives and targets must be
reviewed and updated where necessary at least every 12 months. Participants in culture and wellbeing
programs should be invited to provide input or review the programs and the associated action plan and
targets.
The culture and wellbeing program must cover at least the following culture wellbeing categories:
• Safety culture*
• Mental health,
• Bereavement,
• Carer responsibilities,
• Domestic violence,
• Long-term illness,
• Miscarriage,
• Work-life balance, and
• Workplace culture.
Note: evidence of safety culture does not need to include safety data such as LTI, it just needs to show evidence that a culture of safety is embedded into the organisation.
The program may include culture and wellbeing programs such as:
• Safety awareness and education programs,
• Health promotions,
• Flexible working hours,
• Opportunities for career development,
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• A positive and enabling leadership culture,
• Employee Support Services,
• Mental-Health First Aid training, and
• Education and training programs.
The employee culture and wellbeing program, including the objectives and targets must be developed
in collaboration with employees and include senior managers as well as lower-level employees. This
may be undertaken though employee surveys or an employee wellbeing committee, etc. The employee
culture and wellbeing program and any associated policies must be easily accessible to all employees.
This may be provided to employees at the commencement of their employment, on the project website
or intranet site, etc.
An implementation or action plan must be developed outlining how each objective and target will be
achieved. Performance against each objective and target must be monitored and reported to the senior-
management team at least on an annual basis. The performance report must be made available to all
employees.
Example evidence for Level 1
• Culture and Wellbeing policy, targets and implementation plan,
• Organisational chart,
• Position descriptions, and
• Performance report provided to senior management.
Level 2
ABL2.1 There is leadership responsibility for culture and wellbeing.
The project must have culture and wellbeing representatives with responsibility over the implementation
of the culture and wellbeing program. Culture and wellbeing representatives must have leadership or
operational responsibility. The representatives must be identified in relevant policies, procedures and
organisational communication.
The project or organisation’s senior-management team or Board must discuss workplace culture and
wellbeing matters on an ongoing basis, at least every 6 months.
ABL2.2 An employee survey is carried out annually, with at least 50% employee participation rate.
An annual employee survey, including questions related to performance against culture and wellbeing
targets and objectives, and satisfaction levels must be undertaken. At least 50% of employees must
participate in the survey.
An analysis and evaluation of the results must be undertaken and compared with previous years (where
relevant). The analysis must outline changes from previous years (where relevant), both positive and
negative, and must include recommendations for improvements. When the construction phase is less
than 2 years, then a comparative analysis is not required, however actions for improvement still need to
be developed. The results of the employee survey must be presented to the project or organisation’s
senior-management team or Board.
Results of the employee survey must be shared with all employees.
The culture and wellbeing program, including associated objectives and targets must be updated to
respond to the findings within the employee survey. The updated objectives and target must receive
senior-management team or Board approval. The updated implementation plan must be made available
to employees.
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ABL2.3 There is at least one commitment or partnership to a charity or not-for-profit program.
The project or organisation must have at least one partnership or commitment to charities and/or not-
for-profit organisations as part of their culture and wellbeing program. The partnership must be selected
in collaboration with employees and should align with the culture and wellbeing objectives and targets.
Example initiatives include employee volunteering, providing in-kind professional support and payroll
giving.
Example evidence for Level 2
• Senior and middle-management position descriptions,
• Employee survey questions,
• Employee survey results,
• Annual report showing / webpage showing survey results,
• Survey benchmarking,
• Senior-management team or board agenda showing culture and wellbeing agenda item/s, and
• Details of charity or not-for profit partnership and how it links to the employee culture and wellbeing
program.
Level 3
ABL3.1 Employee Culture and Wellbeing program supports employees and their families and enable engagement in community and/or not-for-profit organisations.
The culture and wellbeing of employees can be affected by the culture and wellbeing of their close family
members. Progressive organisations can see this and extend their wellbeing programs to their
employee’s close family.
Culture and wellbeing program must be extended to partners and direct family members (parents and
children including step and foster children), e.g. parental leave, aged care support, employee support
service. It is acknowledged that not all components of the culture and wellbeing program will be
extended to partners and family members, so justification must be provided as to which parts of the
program are extended.
ABL3.2 Employee survey results show an improvement of at least 2% from the previous year.
Annual employee surveys must show an improvement in the culture of the organisation and wellbeing
of employee, as reported by employees, of at least 2% from the previous year.
If this is not statically possible, improvement can be demonstrated by improvements in specific cultural
and wellbeing initiatives using relative metrics captured through monitoring program.
ABL3.3 Annual employee survey results are benchmarked to market best practices and outlined in the project’s annual report and/or on the project’s webpage.
Workplace culture and wellbeing survey results must be included in annual reports or provided on the
project’s webpage.
Workplace culture and wellbeing must be benchmarked with industry peers. There are a number of
employee survey providers that can benchmark. Alternatively, this may be done by comparing results
with industry peers who have made their results publicly available.
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Example evidence for Level 3
• Yearly engagement survey,
• Incremental changes to engagement survey based upon results,
• Communications to organisation regarding employee survey results,
• Communications relating to culture and wellbeing results reported in annual report or board reports,
• Implementation plans reflecting changes roll out.
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ISv2.0 Design
WFS-4 Diversity and Inclusion
Aim
To reward initiatives to build a diverse and inclusive working environment.
Criteria
Table S22 Wsf-4 Design summary table
Level 1 Level 2 Level 3
DL1.1 A Diversity and Inclusion
policy and implementation plan
is developed and implemented.
AND
DL1.2 Diversity and Inclusion
training is mandatory for all
supervisory and leadership
roles.
The requirements for Level 1
are achieved
AND
DL2.1 Employment targets for
defined diversity groups are
identified and reported publicly
on an annual basis.
AND
DL2.2 Targeted programs are
developed and implemented to
attract, recruit, retain and
develop defined diversity
groups.
AND
DL2.3 There are events and
communication to raise
awareness of Diversity and
Inclusion.
AND
DL2.4 Diversity and Inclusion
training is available for all
employees.
The requirements for Level 2
are achieved
AND
DL3.1 Diversity and Inclusion
initiatives are embedded in
business plans and
performance agreements for
senior executives and people
managers.
AND
DL3.2 Diversity and Inclusion
requirements are embedded in
contractual requirements by
procurement organisations.
Workplaces that value diversity and inclusion ensure equal access to opportunities and fair treatment.
An environment that’s free from discrimination, harassment, victimisation and bullying, and that actively
promotes diversity and inclusion, will thrive, allowing people of all backgrounds to come together to
achieve success.
Increased workforce diversity is known to provide better productivity, access to a wider talent pool,
workplace cohesion and economic benefits. (Community Relations Commission for a multicultural NSW,
2011)
Definitions
An employee is someone who has a minimum employment period of 15 hours a week, for 4 consecutive
weeks. All employment is subject to the conditions of national employment standards.
Defined Diversity groups for the purpose of this credit include the following:
• Indigenous people (Mana Whenua, Aboriginals, Torres Strait Islanders),
• Long-term unemployed – people out of work and looking for work for 12 months or more (OECD,
2017),
• Women in non-traditional roles (an occupation for females in which females comprise 25 percent
or less of total employment),
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• Culturally and linguistically diverse,
• Carers,
• Disability groups,
• LGBTQI (Lesbian, Gay, Bisexual, Transgender, Queer and Intersexed (Amnesty USA, 2017)),
• Age – people over 55/people under 25, and
• Refugees.
Mentoring is described as a relationship in which a more experienced colleague uses his or her greater
knowledge and understanding of the work or workplace to support the development of a more junior or
inexperienced member of staff. Mentoring relationships tend to be longer-term than coaching
arrangements. In a succession planning scenario, for example, a regional Finance Director might be
mentored by a group-level counterpart over a lengthy period to develop a sound understanding of
dealing with the boardroom, presenting to analysts and challenging departmental budgets, all in a
supportive environment.
Supplier Threshold is a threshold for which workforce sustainability objectives are required in supplier
contracts. To meet the threshold, a supplier must:
1. Be identified as a material supplier (see Spr-1 L1.1 and Spr-2 L1.1) to meet the workforce
sustainability objectives of the sustainability plan (Lea-1) as assessed in the sustainable
procurement category (Spr-1 L1.1 and Spr-2 L1.1) 2. Be engaged for $150,000 or more 3. Have at least 25 employees.
Level 1
DL1.1 A Diversity and Inclusion policy and implementation plan is developed and implemented.
A Diversity and Inclusion (D&I) policy/program/strategy with objectives and SMART target must be
developed and cover the defined diversity groups, as a minimum. The objectives and targets should be
reflective of localised diversity and inclusion requirements. This detail may have been identified in the
skills analysis (Wfs-1 L1.1) or may require further research to identify. Further research may include
comparing demographics data with the employee demographics and identifying gaps, surveying
employees, referencing local council community plans, etc.
Note: the intention of the objectives and targets is to encourage inclusion, therefore objectives and targets do not need to be focused around employee data (such as number of employees from each defined group) and could include initiatives such as access, delivery programs and engagement activities.
The Diversity and Inclusion policy/program/strategy and associated objectives and SMART target must:
• be available and integrated into onboarding and induction programs (see Wfs-2 L1.1)
• be referenced in wider-workforce policies/programs such as the recruitment strategy (see Wfs-2
L1.1)
• be made available to all employees
• be reviewed annually
• include references to relevant government legislation and policy.
Objectives and targets may be part of a broader workforce-related, sustainability policy or a standalone
Diversity and Inclusion policy. The policy/program/strategy must be readily available to all employees.
This may be provided to employees at the commencement of their employment, on the project website
or intranet site etc.
An implementation or action plan must be developed outlining how each objective and target will be
achieved. Performance against each objective and target must be monitored and reported on annually.
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The performance report must be made available to all employees.
Example diversity and inclusion programs are included below:
• removing identifying information from job applications such as names, gender, age, etc. to limit
unconscious bias through the recruitment process,
• mentoring programs for minority groups, and
• flexible working arrangement and part-time job opportunities
Diversity and inclusion checks should be included in recruitment processes and be compliant with
legislative obligations. A diversity inclusion check involves a voluntary self-declaration of diversity status
through anonymous surveys.
DL1.2 Diversity and Inclusion training is mandatory for all supervisory and leadership roles.
Diversity and inclusion training must be provided to all employees in supervisory and leadership roles
at least once every 2 years.
Training must cover the following topics as a minimum:
• what is diversity and inclusion?
• what is discrimination?
Transport for NSW: Diversity and Inclusion Plan
The plan embraces equal employment opportunity for all staff but also aims to drive a shift in thinking from a
predominantly compliance focus to one which recognises a diverse and inclusive workplace as beneficial to
meeting business objectives. A diverse and inclusive workforce contributes to improved customer service,
greater capacity for innovation, increased productivity and performance, increased employee satisfaction and
engagement, and increased access to a larger and more representative talent pool. To move beyond compliance,
the plan provides five focus areas, supported by a range of practical strategies.
Key focus areas are:
1. Leadership commitment, accountability and capability, where D&I is visibly promoted by leaders and managers both in design and implementation of initiatives
2. Organisational capability where D&I is understood and integrated into mainstream business process 3. Business measures that are business-driven metrics to drive desired outcomes 4. Internal and external communication to promote business benefits/outcomes of Diversity and Inclusion
adoption 5. Targeted programs to facilitate employment equity for diverse groups.
The successful delivery of these priorities requires the leadership of our executives and senior managers in:
• Championing the business benefits generated by Diversity and Inclusion practices,
• Integrating Diversity and Inclusion activities in the workforce and business-planning processes, and
• Measuring our success by having a workforce that is representative of the community that we serve and a workplace culture that is free from discrimination, bullying and harassment, and is characterised by respect and support for differences and diversity of thought.
The Diversity and Inclusion plan is aligned to key employment goals set by the NSW Government in 2021,
including:
• To reduce the gap in employment outcomes between Aboriginal and non-Aboriginal people within a decade,
• To increase the proportion of women in non-traditional occupations in NSW, and
• To increase the employment participation rate of: o Young people (15-24 years)
o People over 55
o People with disabilities
o People in regional and rural areas.
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• why it is important to have Diversity and Inclusion and a discrimination-free workplace?
• diversity groups in Australia/New Zealand
• cultural awareness, including Indigenous cultural awareness,
• unconscious bias, and
• the project’s diversity and inclusion policy/programs/objectives.
Training should reflect localised Diversity and Inclusion priorities, e.g. increased Indigenous cultural
awareness when there are a high number of Indigenous employees, in addition to generic themes. This
may be undertaken in accordance with Her-1.
Reports must be provided to senior management on an annual basis detailing numbers of employees
fully trained and those with actions yet to complete the training.
Example evidence for Level 1
• Diversity and Inclusion Policy, program or strategy with objectives and targets,
• Monitoring reports outlining performance against objectives and targets,
• Other plans that reference Diversity and Inclusion,
• Recruitment policy and procedures that reference Diversity and Inclusion, and
• Training records.
Level 2
DL2.1 Employment targets for defined diversity groups are identified and reported publicly on an annual basis.
Employment actions including employment targets (where relevant) for defined diversity groups must
be set, monitored and reviewed on an annual basis. It is acknowledged that not all diversity groups will
have an employment target based on the number of people employed (as this can create privacy issues)
or actions, therefore justification must be made as to which diversity groups were selected and how the
employment targets or actions were created. Where targets based on the number of employees is not
appropriate, actions such as engagement actions can be defined, measured and monitored. The
selected diversity groups, associated actions and targets must be reflective of good-practice and the
context of the individual project. Data on diversity gaps within the project and local demographics may
be useful to justify targeted diversity groups.
Performance against employment actions and targets for selected diversity groups must be published
internally and publicly on an annual basis for the life of the project.
Note: the intention of the actions and targets is to encourage inclusion, therefore actions and targets do not need to be focused around employee data (such as number of employees from each defined group) and could include initiatives such as access, delivery programs and engagement activities.
DL2.2 Targeted programs are developed and implemented to attract, recruit, retain and develop defined diversity groups.
Programs must be implemented to increase employment, retention and development of under-
represented defined diversity groups.
These programs may include initiatives such as Indigenous or long-term unemployed pre-employment
training, women in engineering graduate programs, university scholarships, employment programs for
refugees, mentoring programs, etc.
Programs to increase retention of defined diversity groups must be developed and implemented in
collaboration with targeted diversity groups. This may be undertaken through advisory groups,
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engagement of a subject matter expert/s to develop the program, obtaining feedback from peak bodies
or leadership groups within targeted communities, etc. SMART targets must be developed for each
initiative and progress against each target must be reported to senior management on an annual basis.
Individuals who identify as being from a defined diversity group must be offered mentoring on
commencement of employment. Effort should be made to place mentees with mentors from similar
backgrounds wherever possible. Employees from minority groups must be given the option to decline
a mentor should they wish.
Note: the intention of the objectives and targets is to encourage inclusion, therefore objectives and targets do not need to be focused around employee data (such as number of employees from each defined group) and could include initiatives such as access, delivery programs and engagement activities.
Mentoring support must be reviewed at least annually and must include feedback from both the mentee
and mentor about the mentoring program.
DL2.3 There are events and communication to raise awareness of Diversity and Inclusion.
Events and communication recognising relevant Diversity and Inclusion celebrations must be held on
an annual basis, e.g. NAIDOC week, Harmony Day, Pride. It is acknowledged that celebrating all
diversity events is not feasible, so justification must be provided as to which events are celebrated and
how they were selected.
Events must be open to all employees.
DL2.4 Diversity and Inclusion training is available for all employees.
Sydney Metro Pre-Employment Program
Sydney Metro’s Pre-employment Program aims to engage long-term unemployed candidates from the Western
Sydney area and provide them with the “job-ready” skills required by employers on the project and within the
Western Sydney region. The three-week program combines employability skills, such as communication, team
building and being in an effective team, together with entry-level technical skills defined by employers for
specified job roles.
Participants attain a minimum of five units of competency and associated construction cards and licenses at
successful completion of the three-week program.
Partners include:
• Sydney Metro principal contractors and supply chain Technical skills advice, site visits and employment opportunities
• TAFE Western Sydney Institute Lead training provider and funding to support LLN needs
• Commonwealth Department of Employment Funding via Jobactive providers
• Jobactive providers Sourcing candidates, assessments, drug and alcohol testing, application and interview
support.
All training programs are tailored to suit specific employer requirements, ensuring that upon completion the
participants have the necessary knowledge and skills to apply for job vacancies and successfully attain
employment.
The program is not a contractual requirement; however, it rewards the achievement of Diversity and Inclusion
targets. Employment outcomes contribute to contractors’ workforce financial KPIs.
Progression opportunities include apprenticeships, traineeships and other skills-development programs.
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Diversity and Inclusion training must be available to all employees. All employees must be trained
within 12 months of commencing a position with the project and again every 2 years.
Training must cover the following topics as a minimum:
• what is diversity and inclusion?
• what is discrimination?
• why it is important to have Diversity and Inclusion and a discrimination-free workplace,
• diversity groups in Australia/New Zealand,
• cultural awareness including Indigenous cultural awareness,
• unconscious bias, and
• the project’s diversity and inclusion policy/programs/objectives.
Training should reflect localised Diversity and Inclusion priorities, e.g. Indigenous cultural awareness
when there are a high number of Indigenous employees, in addition to generic themes.
The training program must be reviewed and evaluated on an annual basis. The review should consider
employee feedback.
Example evidence Level 2
• Employment targets and programs,
• Mentor programs in place and outcomes reported,
• Events program supporting defined diversity groups, and
• Photos and example communication from diversity and inclusion celebrations.
Level 3
DL3.1 Diversity and Inclusion initiatives are embedded in business plans and performance agreements for senior executives and people managers.
The project must demonstrate Diversity and Inclusion initiatives within business plans.
Senior Project managers and executives must have diversity and inclusion objectives incorporated into
their performance objectives.
DL3.2 Diversity and Inclusion requirements are embedded in contractual requirements by procurement organisations.
Relevant diversity and inclusion requirements to meet the objectives outlined in Diversity and Inclusion
plan/strategy must be embedded within the contractual obligations of all direct suppliers (AKA Tier 1
suppliers) that meet the supplier threshold (see definitions).
Example evidence for Level 3
• Diversity and inclusion training program,
• Training register,
• Business plans showing diversity and inclusion KPIs,
• KPIs of senior managers and executives for D&I, and
• Extract from contracts showing D&I requirements.
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ISv2.0 As Built
WFS-4 Diversity and Inclusion
Aim
To reward initiatives to build a diverse and inclusive working environment.
Criteria
Table S23 Wsf-4 As Built summary table
Level 1 Level 2 Level 3
ABL1.1 A Diversity and
Inclusion policy and
implementation plan is
developed and implemented.
AND
ABL1.2 Diversity and Inclusion
training is mandatory for all
supervisory and leadership
roles.
The requirements for Level 1
are achieved
AND
ABL2.1 Employment targets for
defined diversity groups are
identified and reported publicly
on an annual basis.
AND
ABL2.2 Targeted programs are
developed and implemented to
attract, recruit, retain and
develop defined diversity
groups.
AND
ABL2.3 There are events and
communication to raise
awareness of Diversity and
Inclusion.
AND
ABL2.4 Diversity and Inclusion
training is available for all
employees.
The requirements for Level 2
are achieved
AND
ABL3.1 Diversity and Inclusion
initiatives are embedded in
business plans and
performance agreements for
senior executives and people
managers.
AND
ABL3.2 Diversity and Inclusion
requirements are embedded in
contractual requirements by
procurement organisations.
Workplaces that value diversity and inclusion ensure equal access to opportunities and fair treatment.
An environment that’s free from discrimination, harassment, victimisation and bullying, and that actively
promotes diversity and inclusion, will thrive, allowing people of all backgrounds to come together to
achieve success.
Increased workforce diversity is known to provide better productivity, access to a wider talent pool,
workplace cohesion and economic benefits. (Community Relations Commission for a multicultural NSW,
2011)
Definitions
An employee is someone who has a minimum employment period of 15 hours a week, for 4 consecutive
weeks. All employment is subject to the conditions of national employment standards.
Defined Diversity groups for the purpose of this credit include the following:
• Indigenous people (Mana Whenua, Aboriginals, Torres Strait Islanders),
• Long-term unemployed – people out of work and looking for work for 12 months or more (OECD,
2017),
• Women in non-traditional roles (an occupation for females in which females comprise 25 percent
or less of total employment),
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• Culturally and linguistically diverse,
• Carers,
• Disability groups,
• LGBTQI (Lesbian, Gay, Bisexual, Transgender, Queer and Intersexed (Amnesty USA, 2017)),
• Age – people over 55/people under 25, and
• Refugees.
Mentoring is described as a relationship in which a more experienced colleague uses his or her greater
knowledge and understanding of the work or workplace to support the development of a more junior or
inexperienced member of staff. Mentoring relationships tend to be longer-term than coaching
arrangements. In a succession planning scenario, for example, a regional Finance Director might be
mentored by a group-level counterpart over a lengthy period to develop a sound understanding of
dealing with the boardroom, presenting to analysts and challenging departmental budgets, all in a
supportive environment.
Supplier Threshold is a threshold for which workforce sustainability objectives are required in supplier
contracts. To meet the threshold, a supplier must:
1. Be identified as a material supplier (see Spr-1 L1.1 and Spr-2 L1.1) to meet the workforce
sustainability objectives of the sustainability plan (Lea-1) as assessed in the sustainable
procurement category (Spr-1 L1.1 and Spr-2 L1.1) 2. Be engaged for $150,000 or more 3. Have at least 25 employees.
Level 1
ABL1.1 A Diversity and Inclusion policy and implementation plan is developed and implemented.
A Diversity and Inclusion (D&I) policy/program/strategy with objectives and SMART target must be
developed and cover the defined diversity groups, as a minimum. The objectives and targets should be
reflective of localised diversity and inclusion requirements. This detail may have been identified in the
skills analysis (Wfs-1 L1.1) or may require further research to identify. Further research may include
comparing demographics data with the employee demographics and identifying gaps, surveying
employees, referencing local council community plans, etc.
Note: the intention of the objectives and targets is to encourage inclusion, therefore objectives and targets do not need to be focused around employee data (such as number of employees from each defined group) and could include initiatives such as access, delivery programs and engagement activities.
The Diversity and Inclusion policy/program/strategy and associated objectives and SMART target must:
• be available and integrated into onboarding and induction programs (see Wfs-2 L1.1),
• be referenced in wider-workforce policies/programs such as the recruitment strategy (see Wfs-2
L1.1),
• be made available to all employees,
• be reviewed annually, and
• include references to relevant government legislation and policy.
Objectives and targets may be part of a broader workforce-related or sustainability policy or a standalone
Diversity and Inclusion policy. The policy/program/strategy must be easily accessible to all employees.
This may be provided to employees at the commencement of their employment, on the project website
or intranet site, etc.
An implementation or action plan must be developed outlining how each objective and target will be
achieved. Performance against each objective and target must be monitored and reported on annually.
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The performance report must be made available to all employees.
Example Diversity and Inclusion programs are included below:
• removing identifying information from job applications such as names, gender, age, etc. to limit
unconscious bias through the recruitment process
• mentoring programs for minority groups
• flexible working arrangement and part-time job opportunities.
Diversity and Inclusion checks should be included in recruitment processes and be compliant with
legislative obligations. A diversity inclusion check involves a voluntary self-declaration of diversity status
through anonymous surveys.
ABL1.2 Diversity & Inclusion training is mandatory for all supervisory and leadership roles.
Diversity and inclusion training must be provided to all employees in supervisory and leadership roles
at least once every 2 years.
Training must cover the following topics as a minimum:
• what is diversity and inclusion?
• what is discrimination?
Transport for NSW: Diversity and Inclusion Plan
The plan embraces equal employment opportunity for all staff but also aims to drive a shift in thinking from a
predominantly compliance focus to one which recognises a diverse and inclusive workplace as beneficial to
meeting business objectives. A diverse and inclusive workforce contributes to improved customer service,
greater capacity for innovation, increased productivity and performance, increased employee satisfaction and
engagement, and increased access to a larger and more representative talent pool. To move beyond compliance,
the plan provides five focus areas, supported by a range of practical strategies.
Key focus areas are:
1. Leadership commitment, accountability and capability, where D&I is visibly promoted by leaders and managers both in design and implementation of initiatives
2. Organisational capability where D&I is understood and integrated into mainstream business process 3. Business measures that are business-driven metrics to drive desired outcomes 4. Internal and external communication to promote business benefits/outcomes of Diversity and Inclusion
adoption 5. Targeted programs to facilitate employment equity for diverse groups.
The successful delivery of these priorities requires the leadership of our executives and senior managers in:
• Championing the business benefits generated by Diversity and Inclusion practices,
• Integrating Diversity and Inclusion activities in the workforce and business-planning processes, and
• Measuring our success by having a workforce that is representative of the community that we serve and a workplace culture that is free from discrimination, bullying and harassment, and is characterised by respect and support for differences and diversity of thought.
The Diversity and Inclusion plan is aligned to key employment goals set by the NSW Government in 2021,
including:
• To reduce the gap in employment outcomes between Aboriginal and non-Aboriginal people within a decade,
• To increase the proportion of women in non-traditional occupations in NSW, and
• To increase the employment participation rate of: o Young people (15-24 years)
o People over 55
o People with disabilities
o People in regional and rural areas.
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• why it is important to have Diversity and Inclusion and a discrimination-free workplace
• diversity groups in Australia/New Zealand,
• cultural awareness including Indigenous cultural awareness,
• unconscious bias, and
• the project’s diversity and inclusion policy/programs/objectives.
Training should reflect localised Diversity and Inclusion priorities, e.g. increased Indigenous cultural
awareness when there are a high number of Indigenous employees, in addition to generic themes. This
may be undertaken in accordance with Her-1.
Reports must be provided to senior management on an annual basis detailing numbers of employees
fully trained and those with actions yet to complete the training.
Example evidence for Level 1
• Diversity and Inclusion Policy, program or strategy with objectives and targets,
• Monitoring reports outlining performance against objectives and targets,
• Other plans that reference Diversity and Inclusion,
• Recruitment policy and procedures that reference Diversity and Inclusion, and
• Training records.
Level 2
ABL2.1 Employment targets for defined diversity groups are identified and reported publicly on an annual basis.
Employment actions including employment targets (where relevant) for defined diversity groups must
be set, monitored and reviewed on an annual basis. It is acknowledged that not all diversity groups will
have an employment target based on the number of people employed (as this can create privacy issues)
or actions, therefore justification must be made as to which diversity groups were selected and how the
employment targets or actions were created. Where targets based on the number of employees is not
appropriate, actions such as engagement actions can be defined, measured and monitored. The
selected diversity groups, associated actions and targets must be reflective of good-practice and the
context of the individual project. Data on diversity gaps within the project and local demographics maybe
useful to justify targeted diversity groups.
Performance against employment actions and targets for selected diversity groups must be published
internally and publicly on an annual basis for the life of the project.
Note: the intention of the actions and targets is to encourage inclusion, therefore actions and targets do not need to be focused around employee data (such as number of employees from each defined group) and could include initiatives such as access, delivery programs and engagement activities.
ABL2.2 Targeted programs are developed and implemented to attract, recruit, retain and develop defined diversity groups.
Programs must be implemented to increase employment, retention and development of under-
represented defined diversity groups.
These programs may include initiatives such as Indigenous or long-term unemployed pre-employment
training, women in engineering graduate programs, university scholarships, employment programs for
refugees, mentoring programs, etc.
Programs to increase retention of defined diversity groups must be developed and implemented in
collaboration with targeted diversity groups. This may be undertaken through advisory groups,
engagement of a subject matter expert/s to develop the program, obtaining feedback from peak bodies
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or leadership groups within targeted communities, etc. SMART targets must be developed for each
initiative and progress against each target must be reported to senior management on an annual basis.
Individuals who identify as from a defined diversity group must be offered mentoring on commencement
of employment. Effort should be made to place mentees with mentors from similar backgrounds
wherever possible. Employees from minority groups must be given the option to decline a mentor should
they wish.
Note: the intention of the objectives and targets is to encourage inclusion, therefore objectives and targets do not need to be focused around employee data (such as number of employees from each defined group) and could include initiatives such as access, delivery programs and engagement activities.
Mentoring support must be reviewed at least annually and must include feedback from both the mentee
and mentor about the mentoring program.
ABL2.3 There are events and communication to raise awareness of Diversity and inclusion.
Events and communication recognising relevant Diversity and Inclusion celebrations must be held on
an annual basis, e.g. NAIDOC week, Harmony Day, Pride. It is acknowledged that celebrating all
diversity events is not feasible, so justification must be provided as to which events are celebrated and
how they were selected.
Events must be open to all employees.
ABL2.4 Diversity and Inclusion training is available for all employees.
Sydney Metro Pre-Employment Program
Sydney Metro’s Pre-employment Program aims to engage long-term unemployed candidates from the Western
Sydney area and provide them with the “job-ready” skills required by employers on the project and within the
Western Sydney region. The three-week program combines employability skills, such as communication, team
building and being in an effective team, together with entry-level technical skills defined by employers for
specified job roles.
Participants attain a minimum of five units of competency and associated construction cards and licenses at
successful completion of the three-week program.
Partners include:
• Sydney Metro principal contractors and supply chain Technical skills advice, site visits and employment opportunities
• TAFE Western Sydney Institute Lead training provider and funding to support LLN needs
• Commonwealth Department of Employment Funding via Jobactive providers
• Jobactive providers Sourcing candidates, assessments, drug and alcohol testing, application and interview
support.
All training programs are tailored to suit specific employer requirements, ensuring that upon completion the
participants have the necessary knowledge and skills to apply for job vacancies and successfully attain
employment.
The program is not a contractual requirement; however, it rewards the achievement of Diversity and Inclusion
targets. Employment outcomes contribute to contractors’ workforce financial KPIs.
Progression opportunities include apprenticeships, traineeships and other skills-development programs.
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Diversity and Inclusion training must be available to all employees. All employees must be trained
within 12 months of commencing a position with the project and again every 2 years.
Training must cover the following topics as a minimum:
• what is diversity and inclusion?
• what is discrimination?
• why it is important to have Diversity and Inclusion and a discrimination-free workplace,
• diversity groups in Australia/New Zealand,
• cultural awareness including Indigenous cultural awareness,
• unconscious bias, and
• the project’s diversity and inclusion policy/programs/objectives.
Training should reflect localised Diversity and Inclusion priorities, e.g. Indigenous cultural awareness
when there are a high number of Indigenous employees, in addition to generic themes.
The training program must be reviewed and evaluated on an annual basis. The review should consider
employee feedback.
Example evidence Level 2
• Employment targets and programs,
• Mentor programs in place and outcomes reported,
• Events program supporting defined diversity groups, and
• Photos and example communication from diversity and inclusion celebrations.
Level 3
ABL3.1 Diversity and Inclusion initiatives are embedded in business plans and performance agreements for senior executives and people managers.
The project must demonstrate Diversity and Inclusion initiatives within management plans.
Senior Project managers and executives must have diversity and inclusion objectives incorporated into
their performance objectives.
ABL3.2 Diversity and Inclusion requirements are embedded in contractual requirements by procurement organisations.
Relevant diversity and inclusion requirements to meet the objectives outlined in Diversity and Inclusion
plan/strategy must be embedded within contractual obligations of all direct suppliers (AKA Tier 1
suppliers) that meet the supplier threshold (see definitions).
Example evidence for Level 3
• Diversity and inclusion training program,
• Training register,
• Business plans showing diversity and inclusion KPIs,
• KPIs of senior managers and executives for D&I, and
• Extract from contracts showing D&I requirements.
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ISv2.0 Design
WFS-5 Sustainable Site Facilities
Aim
To encourage the deployment of sustainable site accommodation facilities that reduce environmental
impacts and support site workers with a healthy indoor environment.
Criteria
Table S24 WFS-5 Design summary criteria
Level 1 Level 2
DL1.1 The project specifies site accommodation
facilities that meet the RCLG minimum Site
Accommodation Requirements (SAR).
The requirements for Level 1 are achieved.
AND
DL2.1 The project specifies site accommodation
facilities that meet the RCLG SAR section 3.2
Optional Extras.
64TDefinitions
64TAccommodation is defined as temporary facilities provided for the occupation and use of site teams
during the construction phase of a project.
64TAveraged daily site accommodation electricity demand is the expected yearly electricity demand in
kWh divided by 365 days.
64TPrefabricated Site Facilities are defined as factory manufactured, portable buildings that are
transported to site for part or full duration of the project. The buildings are those that are used by people
for work and/or recreation and include site offices, meeting rooms, lunch/crib rooms, first aid sheds and
toilet blocks as well as sleeping quarters. Some of the requirements will apply to all buildings, and some
only to the office components. Storage buildings, containers and buildings only infrequently visited by
people are not covered by this credit.
64TRCLG Site Accommodation Requirements (SAR) are defined as the set of site accommodation scope
items developed by the Responsible Construction Leadership Group that shall be adopted within
prefabricated and site built accommodation to achieve a minimum level of sustainability performance.
64TLevel 1
DL1.1 The project specifies site accommodation facilities that meet the RCLG minimum Site Accommodation Requirements (SAR).
64TSAR must be outlined in either the Environmental Management Plan (or similar) or in the specification
for site facilities. Section 3.1 of the SAR must be implemented for prefabricated site facilities, and
section 3.4 must be implemented for purpose-built site facilities. In addition, section 3.3 must be
implemented for all non-site facility related items (such as fridges and TVs).
64TFor facilities such as toilets only relevant specifications must be implemented. Justification must be
provided outlining which specifications have been excluded in which facilities and the reasons for their
exclusion.
64TWhere the SAR provide for an ‘and/or’, the project team is only required to demonstrate compliance with
one of the items.
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64TWhere the SAR nominates ‘energy efficient’ air conditioning equipment to be used, the project team
must justify how the selected equipment is more energy efficient than standard practice via annual
energy usage comparisons or ratings. This could be as simple as demonstrating that equipment is within
2 stars of the most efficient available Energy Rating for that category on the market.
Example evidence for Level 1
• Environmental Management plan, and
• Site facilities specifications.
64TLevel 2
DL2.1 The project specifies site accommodation facilities that meet the RCLG SAR section 3.2 Optional Extras.
64TRequirements of section 3.2 (Optional Extras) of the SAR must be included in either the Environmental
Management Plan (or similar) or in the specifications for site facilities.64T
64TFor solar PV, panels must be sized to meet averaged daily site accommodation electricity demand.
64TFor facilities such as toilets only relevant specifications must be implemented. Justification must be
provided outlining which specifications have been excluded in which facilities and the reasons for their
exclusion.
Example evidence for Level 2
• Environmental Management plan,
• Site facilities specifications,
• Solar PV modelling, and
• Air-conditioning energy specification and star rating.
64TAdditional Information
64TLink to RCLG Site Accommodation Requirements:
http://www.responsibleconstruction.org/sustainable-site-facilities.html
Link to Energy Ratings website: http://www.energyrating.gov.au/
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ISv2.0 As Built
WFS-5 Sustainable Site Facilities
Aim
To encourage the deployment of sustainable site accommodation facilities that reduce environmental
impact and support site workers with a healthy indoor environment.
Criteria
Table S25 WFS-5 As Built summary criteria
Level 1 Level 2
ABL1.1 The project site accommodation facilities
meet the RCLG minimum Site Accommodation
Requirements (SAR).
The requirements for Level 1 are achieved.
AND
ABL2.1 The project site accommodation facilities
meet the RCLG SAR section 3.2 Optional Extras.
64TDefinitions
64TAccommodation is defined as temporary facilities provided for the occupation and use of site teams
during the construction phase of a project.
64TAveraged daily site accommodation electricity demand is the expected yearly electricity demand in
kWh divided by 365 days.
64TPrefabricated Site Facilities are defined as factory manufactured, portable buildings that are
transported to site for part or full duration of the project. The buildings are those that are used by people
for work and/or recreation and include site offices, meeting rooms, lunch/crib rooms, first aid sheds and
toilet blocks as well as sleeping quarters. Some of the requirements will apply to all buildings, and some
only to the office components. Storage buildings, containers and buildings only infrequently visited by
people are not covered by this credit.
64TRCLG Site Accommodation Requirements (SAR) are defined as the set of site accommodation scope
items developed by the Responsible Construction Leadership Group that shall be adopted within
prefabricated and site built accommodation to achieve a minimum level of sustainability performance.
64TLevel 1
ABL1.1 The project site accommodation facilities meet the RCLG minimum Site Accommodation Requirements (SAR)
64TSAR must be implemented on site for the duration of the project construction period. Section 3.1 of
the SAR must the implemented for prefabricated site facilities, and section 3.4 must be implemented
for purpose-built site facilities. In addition, section 3.3 must be implemented for all non-site facility
related items (such as fridges and TVs).
64TFor facilities such as toilets only relevant specifications must be implemented. Justification must be
provided outlining which specifications have been excluded in which facilities and the reasons for their
exclusion.
64TWhere the SAR provide for an ‘and/or’, the project team is only required to demonstrate compliance with
one of the items.
64TWhere the SAR nominates ‘energy efficient’ air conditioning equipment to be used, the project team
must justify how the selected equipment is more energy efficient than standard practice via annual
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energy usage comparisons or ratings. This could be as simple as demonstrating that equipment is within
2 stars of the most efficient available Energy Rating for that category on the market.
Example evidence for Level 1
• 64TRegular inspection reports confirming that the requirements of the SAR have been implemented
on the project for the duration of the construction period,
• 64TPhotos of the facilities in place,
• 64TContract documents with site accommodation supplier that confirm installation of facilities that meet
Site Accommodation Requirements, and
• 64TInvoice from site accommodation supplier that confirms lease/purchase of compliant facilities.
64TLevel 2
ABL2.1 The project site accommodation facilities meet the RCLG SAR section 3.2 Optional Extras.
64TRequirements of section 3.2 (Optional Extras) of the SAR must be implemented for the duration of the
project construction period.
64TFor solar PV, panels must be sized to meet averaged daily site accommodation electricity demand.
64TFor facilities such as toilets only relevant specifications must be implemented. Justification must be
provided outlining which specifications have been excluded in which facilities and the reasons for their
exclusion.
Example evidence for Level 2
• 64TMetering data confirming PV electricity supply to site, and
• 64TPhotos of split system air conditioning unit connected to site accommodation facilities.
64TAdditional Information
64TLink to RCLG Site Accommodation Requirements:
http://www.responsibleconstruction.org/sustainable-site-facilities.html
Link to Energy Ratings website: http://www.energyrating.gov.au/
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Con Appendix A. Government Regional Policy Context – Australia
NSW State
Priorities
The State Priorities include commitments to creating jobs, boosting
apprenticeships through infrastructure investment, and increasing
the proportion of people completing apprenticeships and
traineeships to 65% by 2019.
NSW Aboriginal
Participation in
Construction
Policy (APIC)
The APIC Policy aims to deliver more employment and business
opportunities for Aboriginal people on selected government
construction projects. The category of project defines the
percentage of the project spend directed to Aboriginal-related
employment and education activities, and procurement of goods or
services from recognised Aboriginal businesses or other programs.
Victoria Industry
Participation Plan
Through its Local Jobs First - Victorian Industry Participation Policy
(VIPP), the Victorian Government is committed to improving
opportunities for local suppliers to create more new jobs and grow
the economy. VIPP ensures that small and medium size enterprises
(SMEs) are given a full and fair opportunity to compete for
government contracts, such as hospitals, schools and road projects,
while still achieving value for money.
http://economicdevelopment.vic.gov.au/victorian-industry-
participation-policy
Queensland
Procurement
Policy
The Queensland Government Procurement Strategy is supported
by the Queensland Procurement Policy which will be applied across
all government agencies and government owned corporations.
http://www.hpw.qld.gov.au/Procurement/ProcurementStrategy/Poli
cy/Pages/default.aspx
Queensland
Backing
Queensland Jobs
Our new approach to purchasing puts the creation of quality
Queensland jobs as a first priority. The Queensland Procurement
Strategy ensures informed decisions are made about how
government funds are used to prioritise Queensland businesses,
support local jobs in regional Queensland and achieve more
positive outcomes on behalf of taxpayers.
http://www.hpw.qld.gov.au/SiteCollectionDocuments/QLDGovernm
entProcurementStrategy.pdf
Queensland 2016-
17 Annual VET
Investment Plan
The 2016-17 Annual VET Investment Plan details the Queensland
Government's $810.7 million investment in vocational education
and training (VET) in the 2016-17 financial year. Under this plan, the
government remains focused on investing in skills that align with
real job opportunities both now and into the future, boosting the
skills of our existing workforce and creating more opportunities for
those needing additional skills to compete for employment.
Advancing skills
for the future: A
strategy for
vocational
education and
training in
Queensland
Sets out the Queensland Government's vision for VET to ensure
that in a changing world, all Queenslanders are able to access - at
any stage in their lifetime and career - high-quality training that
improves their life prospects and supports industry development
and economic growth.
To achieve this vision, the consultation draft of Advancing skills for
the future focuses on three priority areas for action:
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- industry and innovation
- a quality system
- access and participation.
Queensland:
Moving Ahead
A strategic approach to increasing the participation of Aboriginal
people and Torres Strait Islander people in Queensland’s economy
2016–2022. Moving Ahead is designed to ensure that Aboriginal
and Torres Strait Islander people participate fully as possible in
Queensland’s growing economy.
Queensland
Government
Building and
Construction
Training Policy:
Guidelines for
Indigenous
Projects.
These guidelines provide Queensland Government agencies,
contractors and Aboriginal and Torres Strait Islander Councils and
authorities with the information necessary to comply with the
requirements for Indigenous projects under the Queensland
Government Building and Construction Training Policy (training
policy)
South Australia
Disability workforce projects are specifically aimed at meeting the
needs of disability sector employers who have identified
employment opportunities.
South Australian Skills Investment Plan 2017-18
Victoria (Victorian
Training
Guarantee)
The Victorian Training Guarantee makes vocational training more
accessible to people who do not hold a post-school qualification, or
who want to gain a higher-level qualification than they already hold.
Victorian Major
Projects Skills
Guarantee
The Victorian Government's Major Projects Skills Guarantee
provides opportunities for Victorian apprentices, trainees and
engineering cadets to work on some of Victoria's biggest building
and construction, infrastructure and civil engineering projects.
Under the Major Projects Skills Guarantee, all publicly funded works
contracts valued at or over $20 million are now required to use
Victorian apprentices, trainees or engineering cadets for at least 10
percent of the total estimated labour hours.
Queensland
Government
Building and
Construction
Training Policy
The training policy supports employment opportunities and skills
development in Queensland's building and construction industry. It
also focuses on increasing the economic independence of
Aboriginal and Torres Strait Islander Queenslanders in the industry.
It requires contractors to employ apprentices and trainees and
undertake other workforce training as a mandated component of
being awarded work on eligible Queensland Government projects.
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Con Appendix B. Workforce Sustainability Funding & Programs – Australia
Program Description
Skilling
Australians Fund
The establishment of the Skilling Australians Fund is a commitment
by the Australian Government to funding for vocational education
and training allowing impact on skilling workers into the future. The
Fund is prioritised towards apprentices, trainees, and pre- and
higher apprentices in key areas:
- Occupations in demand
- Occupations with a reliance on skilled migration
- Industries and sectors of future growth
- Trade apprenticeships
- Rural and regional areas
VET Student
Loans Scheme
VET Student Loans is a loan program that helps eligible students
enrolled in certain higher-level vocational education and training
courses, at approved course providers, pay their tuition fees (up to
capped amounts). VET Student Loans commenced on 1 January
2017, replacing the VET FEE-HELP scheme.
South Australia,
Work Ready
Work Ready is a South Australian government initiative that brings
together funding for training, employment and skills activities. Work
Ready is about targeting training and employment opportunities to
the needs of people, strategic industries and regions.
http://www.skills.sa.gov.au/programs-and-initiatives
https://www.sa.gov.au/topics/education-and-learning/vocational-
education-and-training/skills-for-all
Victorian
Workforce
Training
Innovation Fund
The Workforce Training Innovation Fund (WTIF) will provide scope
and support for innovation in the training and TAFE system to
respond to workforce skill challenges and is aligned with the
Victorian Government’s broader economic development agenda and
priority sectors/industry strategies. An initial allocation of $40 million
in 2017 for Workforce Training Innovation will be available to
industry/training provider partnerships to improve the quality and
relevance of training to industry and/or enterprises to develop and
deploy new skills required for productivity improvement.
Fund categories include:
- Future Growth Sectors - development of skills development
approaches for new and emerging industries and Victorian
Government priority sectors
- Workforce Training and Skills Development - improving
delivery of workplace skills to support business productivity
- New Training Programs and Methods - innovation in course
development, product design and delivery in support of VET
sector improvement
- Applied Research - research solving 'real-world' industry and
business productivity challenges.
- Priority areas include construction and transport sectors
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Jobs Victoria
Employment
Network (JVEN)
JVEN significantly expands employment assistance to
disadvantaged jobseekers, providing additional resources in
communities across Victoria to assist unemployed people into work.
JVEN funding will provide flexible, responsive assistance to
unemployed Victorians who struggle to gain a foothold in the labour
market. A key component of the program will be its close
engagement with employers.
ABSTUDY: The
Aboriginal and
Torres Strait
Islander Study
Scheme
Financial help for Aboriginal or Torres Strait Islander Australians who
are studying or undertaking an Australian Apprenticeship. Eligibility
includes undertaking an approved course, Australian Apprenticeship
or traineeship.
Indigenous
Cadetship
Support
The Indigenous Cadetship Support (ICS) is an Australian
Government initiative that improves the professional employment
prospects of Aboriginal and Torres Strait Islander peoples. It links
Aboriginal and Torres Strait Islander tertiary students with employers
in a cadetship arrangement involving full-time study and negotiated
work placements. Cadetships enable Aboriginal and Torres Strait
Islander students to gain the professional qualifications and
experience needed for a range of jobs in the private, public and
community sectors and assists them to move into employment on
completion of their studies.
Queensland
Indigenous VET
Partnerships
The Queensland Government is committed to improving training and
employment outcomes for Indigenous Queenslanders.
Complementing the investment through skilling strategies such as
the Certificate 3 Guarantee, the Indigenous VET Partnerships
supports participation in accredited training and assessment
services that will improve training and employment outcomes for
Aboriginal and Torres Strait Islanders across the state. The
Indigenous VET Partnerships is coordinated by the Department of
Education and Training in collaboration with the Department of
Aboriginal and Torres Strait Islander Partnerships. All areas of
Queensland will be included under this strategy, including Cape
York, the Gulf of Carpentaria and Torres Strait Islands.
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Con References
Australian HR Institute. (2011, November 8). Health and Wellbeing. Retrieved from Australian HR
Institute: https://www.ahri.com.au/assist/health-and-wellbeing
Australian Workforce and Procductivity Agency. (2012). Future Focus: Australia’s Skills and Workforce Development Needs. Canberra: Commonwealth of Australia.
Civil Contractors Federation (NSW). (2014). 10 year forecast for civil construction and maintenance works.
Community Relations Commission for a multicultural NSW. (2011). The Economic Advanctages of Cultural Diversity in Australia. Sydney: Community Relations Commission for a multicultural NSW.
Retrieved from
http://www.crc.nsw.gov.au/__data/assets/pdf_file/0010/17479/The_economic_advantages_of_cultural
_diversity_in_Australia.pdf
Council of Australian Government. (2014). COAG National Agreement for Skills and Workforce Development. Canberra: COAG. Retrieved from
http://www.federalfinancialrelations.gov.au/content/npa/skills/skills-reform/national_agreement.pdf
Human Resource Institute. (2015). HR: Pulse Survey. Turnover and Retention. .
McKinsey & Company. (2007). Technology, Jobs, and The Future of Work. McKinsey Global Institute.
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