vermette uf 300 chapter 10 relate
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Chapter Ten: Relate Relationships, Diversity, and Multigenerational Differences
We must learn to live together as brothers or perish together as fools.
Martin Luther King Jr.
Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 1
Chapter Goals
Learning• Understand why it is
important to respect people from diverse backgrounds
• Respect people's opinions that are different from yours
• Understand the concept of globalization and the impact on personal and work relationships
Ability• Work more effectively in a
company that has a diverse, multi-generational workforce
• Determine the type of workplace culture in which you feel most comfortable
Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 2
Simple Actions for Building Good Relations
• Tell people about the good things they have done.
• Compliment others when they do the right thing.
• Be a good listener and confidante.
• Accept and learn from feedback.
• Criticize but end with praise.
• Take time for yourself and others.
• Apologize for wrongs.• Treat others fairly.• Be generous with
praise.• Always tell the truth.
Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 3
Components of an Educated Person
Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 4
Elements of Diversity
Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 5
Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 6
Span of Corporate Culture
Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 7
Workforce Diversity:Think Globally, Act Locally
• Act with compassion and understanding for others.
• Understand that other cultures are different from ours.
• Travel and experience other parts of the world.
• Examine multiple viewpoints and make decisions respectful of others.
• Listen carefully, think differently.
• Understand historical perspectives to grasp current tensions.
Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 8
Working with People in Your Office
Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 9
Diversity
Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 10
Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 11
Forms of Outlawed Discrimination
Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 12
Components of a Closed Mind
Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 13
Chapter Reflections
Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 14