v.1 version date: 02/14/17 application: all epic ......page 3 of 9 after opening the training...

v.1 Version Date: 02/14/17 Application: All Epic Applications Audience: All Epic Users at CHI Franciscan Health

Last Modified By: Steve Vincent Date/Time: 2/14/17 8:00am

Epic: Accessing the CHI Franciscan Epic 2015 Playground Environment Market: CHI Franciscan Health

For CHI Franciscan Health employees and affiliated providers and physicians who have completed Epic training, the Epic 2015 Playground environment is accessible via Citrix for users to practice and get familiar with Epic 2015. In order to access the Epic Playground environment (sometimes abbreviated as “PLY”), please follow the steps detailed below.

1. Log into Citrix with your CHI user name and password. You must first log into Citrix to find

the Epic Playground icon and launch the Epic Playground.

What if I don’t know my CHI user name or password? Call the CHI Help Desk, (253) 552-4179.

Please see detailed steps starting on Page 2 for logging into Citrix. 2. Once you are logged into Citrix, log into Epic Playground with a STUDENT/TRAINING user ID and password. Your

CHI user name will not work for logging into Epic Playground. Only a training user ID and password will work for

logging into Epic Playground.

Where can you find a training user ID and password for logging into Epic Playground?

There are two sources:

a. From the list in Appendix A, starting on page 7 at the end of this document. This list contains most of the

roles/jobs of Epic users across the hospitals and clinics. The password will be “train” for all Playground logins.

b. After April 17, 2017, the Classroom Information Sheets (aka Tent Cards) used in new hire Epic training classes

will contain Epic 2015 training user IDs that you can use for logging into 2015 Playground for your role(s).

Please follow the steps outlined in the following pages very carefully. You need to use the correct user name and password at each login “step” in order to successfully log into Epic Playground.

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Detailed Steps for Accessing Epic Playground: Step 1: Launch Citrix WebApps (use CHI user name)

Launching Citrix from Internet Explorer: 1. Launch Internet Explorer and enter the following web address (URL) to access the WebApps

Citrix portal: https://webapps.catholichealth.net/

You can also launch Citrix by clicking the Citrix link on the FHS.Connect home page, over on the right side of the screen. This will display the CHI Citrix / WebApps login dialog box.

2. Enter your CHI user name, password and domain into the Citrix login

dialog box (note: Domain is “Tacoma-wa” for most CHI Franciscan employees, but some might have a domain of “CHI”). Note: You must use only your CHI user name and password, and domain of Tacoma-wa (or CHI if applicable) in this login dialog box. You cannot use student/training logins here.

Step 2: Navigate to the Epic Playground Environment

Once logged into Citrix, click the Epic 2015 folder, then click the Training folder:

https://webapps.catholichealth.net/

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After opening the Training folder, you can access the Epic Playground by clicking on the FHSPLY Hyperspace icon:

If you get the following pop-up message (at the bottom of the window), click the “Open” button:

A Citrix window will pop up when connecting to the Epic Hyperspace environment:

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Step 3: Logging into Epic Playground (use a Training user name)

1. A small Citrix window will show loading Hyperspace.

2. Once complete, you should see the Epic Hyperspace login screen. Enter credentials as follows:

User iD: Enter the training user ID from your tent card from training class, for example, FHS10130 (this would be the user name for an ED nurse), or from the list of training user names at the end of this document (Appendix A, starting on page 7). Do not use your CHI/FHS network user name for Playground. It will not work!

Password: train (this is the password for all Epic training logins) . The password is case-sensitive.

Note: There is a list of training logins at the end of this document that you can use for practicing in the Epic Playground. The list is in Appendix A, starting on Page 7.

This is a training user ID, for example, FHS10130 for an ED nurse.

NOT your CHI/FHS network/email user ID.

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3. If a default Department is not assigned to your training user name, click the magnifying glass icon to search for your

appropriate department.

4. After clicking OK, you will be taken to your appropriate Epic default dashboard (main screen in Epic).

Example: Inpatient Physician:

Note: MOST training environment Departments are based in SJMC, not specific real departments

(exception: Radiology). Please refer to your Tent Card from Epic training class for which training

Department you should log into. This is a training environment, not the real production environment;

you will probably not find any patients if you try to log into a real/known hospital department for St.

Elizabeth hospital, for example.

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Step 4: Logging out of Epic

For security reasons, it is important that you establish a habit of logging out of Epic when you are finished with your session. You can click the “Log Out” button in the upper right corner of the window.

This will take you back to the Epic Hyperspace login window, ready for the next user:

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Appendix A: Training user names and passwords for logging into Epic 2015 Playground

Use the following user names and passwords to log into the Epic 2015 Playground. If you see a range of user names (e.g., FHS10130 => FHS10145 for ED Nurse), you can use any user name (e.g., FHS10145) in that range in the Playground environment.

Application Role Epic User Names Epic Password

Grand Central Admitting Supervisor FHSPAM01 => FHSPAM20 train

Grand Central Bed Planner FHSBED01 => FHSBED20 train

Grand Central ED Registrar FHSEDR01 => FHSEDR20 train

Grand Central EVS Manager FHSEVM01 => FHSEVM10 train

Grand Central Info Desk TSTADTINFO train

Grand Central HOD Scheduler/Front Desk/Referrals FHSSCH01 => FHSSCH20 train

Grand Central Housekeeper FHSEVS01 => FHSEVS10 train

Grand Central Patient Access Staff FHSPAR01 => FHSPAR20 train

Grand Central Transport Manager FHSTRM01 => FHSTRM10 train

Grand Central Transporter FHSTRS01 => FHSTRS10 train

Grand Central Unit Clerk FHSIUC01 => FHSIUC20 train

Grand Central Utilization and Review FHSFAC01 => FHSFAC20 train

ASAP ED Clerk FHS10370 => FHS10379 train

ASAP ED Nurse FHS10130 => FHS10145 train

ASAP ED Physician FHS10010 => FHS10019 train

ASAP ED Technician FHS10250 => FHS10259 train

Beaker CP Processor/Phlebotomist FHS13490 => FHS13499 train

Beaker CP Medical Technologist FHS13610 => FHS13625 train

Beaker CP Supervisor/Manager/CSR FHS13730 => FHS13765 train

Cadence Scheduler/Front Desk/Referrals FHSSCH01 => FHSSCH20 train

Cadence Clinic Manager/Clinic Ops Sup FHSMGR01 => FHSMGR20 train

Cadence Surgery Scheduler FHSSXS01 => FHSSXS10 train

EpicCare Ambulatory Family Physician FHSAMB21602 => FHSAMB21621 train

EpicCare Ambulatory Clinic Manager FHSAMB12360 => FHSAMB12370 train

EpicCare Ambulatory Medical Assistant FHSAMB12120 => FHSAMB12139 train

EpicCare Ambulatory Clinic Nurse FHSAMB12120 => FHSAMB12139 train

EpicCare Ambulatory OB Nurse FHSAMB12490 => FHSAMB12494 train

EpicCare Ambulatory OB Provider FHSAMB12610 => FHSAMB12614 train

EpicCare Ambulatory Pulmonologists FHSPULM21651 => FHSPULM21655 train

EpicCare Ambulatory Surgeon FHSAMB12240 => FHSAMB12244 train

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Application Role Epic User Names Password

EpicCare Inpatient Inpatient Nurse FHS19130 => FHS19169 train

EpicCare Inpatient Nursing Student FHS28370 => FHS28399 train

EpicCare Inpatient Physician FHS19010 => FHS19039 train

EpicCare Inpatient Physical Therapist FHS19490 => FHS19509 train

EpicCare Inpatient Respiratory Therapist FHS19370 => FHS19389 train

EpicCare Inpatient Occupational Therapist FHS19610 => FHS19629 train

EpicCare Inpatient SLP FHS19730 => FHS19749 train

EpicCare Inpatient Surgeon FHS35010 => FHS35020 train

EpicCare Inpatient CNA FHS20090 => FHS20119 train

EpicCare Inpatient Unit Clerk FHS19850 => FHS19879 train

EpicCare Inpatient Dietitian FHS19970 => FHS19989 train

EpicCare Inpatient Chaplain FHS20210 => FHS20229 train

EpicCare Inpatient Care Manager / Social Worker FHS21730 => FHS21749 train

EpicCare Inpatient Hospice FHS20330 => FHS20349 train

HIM HIM Amb Clinic Manager FHS30360 => FHS30379 train

HIM HIM Amb Staff FHS30360 => FHS30379 train

HIM HIM CDI Specialist FHS17319 => FHS17349

train

HIM HIM Coding Supervisor FHS30380 => FHS30399 train

HIM Coder FHS17682 => FHS17709 train

HIM ED Charger FHS17682 => FHS17709 train

HIM HIM Deficiency Specialist FHS17564 => FHS17198 train

HIM HIM Deficiency Supervisor FHS17442 => FHS17469 train

HIM HIM Physician Support FHS26011 => FHS26033 train

HIM HIM ROI Clerk/Technician FHS17208 => FHS17229 train

HIM Physician FHS26011 => FHS26033 train

OpTime Intra-op Nurse FHS14160 => FHS14179 train

OpTime GI Nurse FHS70520 => FHS70539 train

OpTime PACU Nurse FHS14280 => FHS14299 train

OpTime PAT/SAC Nurse FHS70400 => FHS70419 train

OpTime Preop/Phase II Nurse FHS14040 => FHS14059 train

OpTime OR Charge Nurse FHS73640 => FHS73659 train

OpTime Surgeon FHS35010 => FHS35020 train

OpTime & Anesthesia Anesthesiologist / CRNA FHSANE00 => FHSANE20 train

OpTime & Anesthesia OR Scheduler FHS14400 => FHS14419 train

OpTime Preference Card Builder FHS25400 => FHS25419 train

OpTime Resource Manager FHS73760 => FHS73779 train

OpTime OR Biller FHS73520 => FHS73539 train

Radiant Front Desk FHS15010 => FHS15029 train

Radiant Radiologist FHS15250 => FHS15269 train

Radiant Mammo Tech FHS24010 => FHS24029 train

Radiant Mammo Coordinator FHS15610 => FHS15629 train

Radiant DI Manager FHS15850 => FHS15869 train

Radiant Technologist FHS15131 => FHS15149 train

Radiant Cath Lab/IR Nurse/Tech FHS15491 => FHS15509 train

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Application Role Epic User Names Password

Resolute Hospital Billing Customer Service FHSCS train

Resolute Hospital Billing Biller FHSBILL train

Resolute Hospital Billing Manager FHSHBMAN train

Resolute Hospital Billing Follow-Up Biller FHSFUB train

Resolute Hospital Billing Payment Poster FHSPP train

Resolute Hospital Billing Coverage Management FHSCVG train

Resolute Hospital Billing Support Staff FHSSS train

Resolute Hospital Billing SBO Director FHSSBODIR train

Resolute Hospital Billing Customer Service Manager FHSCSMAN train

Resolute Hospital Billing Charge Entry FHSCHARGE train

Resolute Prof Billing Charge Entry PB CHIPBCHARGE train

Resolute Prof Billing Claim Review PB CHIPBCLAIM train

Resolute Prof Billing Coder PB CHIPBCODER train

Resolute Prof Billing Charge Entry Supervisor CHICODESUP train

Resolute Prof Billing Charge Entry Inpatient Coder CHIIPCODER train

Resolute Prof Billing Customer Service FHSCS train

Resolute Prof Billing Registration FHSRPBCAD train

Resolute Prof Billing Credit Specialist PB CHIPBCREDIT train

Resolute Prof Billing Payment Poster CHIPBPAY train

Resolute Prof Billing Insurance Follow-up CHIPBINS train

Stork & Anesthesia L&D Nurse FHS20690 => FHS20710 train

Stork Obstetrician FHS20570 => FHS20589 train

Stork L&D Dept Assistant FHS20813 => FHS20829 train

Stork Neonatologist FHS19010 => FHS19039 train

Willow Pharm Tech FHS13141 => FHS13146 train

Willow Pharmacist FHS13000 => FHS13009 train

v.1 version date: 02/14/17 application: all epic ......page 3 of 9 after opening the training...

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