uts library: change & our future is not just about … library/resources and... · uts library:...
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UTS Library: Change & our Future is not just about Technology
@malboothhttp://www.youtube.com/watch?v=zCPPhbFgAs4
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Library3.0
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• The challenge for an insurgent is not to try to battle the incumbent for the slot of normal. The challenge is to be edgy and remarkable and to have the market move its centre to you.
• Seth Godin
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LIBRARY RETRIEVAL SYSTEMUnderground
LEARNING COMMONSRelocated & upgraded UTS Library
Student vision
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From book storage &
shelving deserts to better spaces for people & improved search & discovery
LRS Movie
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UTS LRS ~950,000 items
<15 mins
Serendipity:
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RFID - moving away from transactions
htwww.flickr.com/photos/jamesbondsv/3525355541/lightbox/
Not only:• Access• Lending• Self-service• Stock-take
But also:• Tracking in-house use • Location & guidance• Smarter library• Mobile self-service?
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Welcoming, porous, merging digital & physical
access
Designed for desired
behaviours
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• It isn’t just about plugging in new (enabling) technologies and opening
up shiny new spaces.
•Our people need to be prepared and we need to develop new services.
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Books & transactions people & services
We don’t want to do more of the same!
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Sustainability
Designed for & modelling sustainable operations, procurement, travel, relationships
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Cultural & Social hub
Image: hFp://davidgarciastudio.blogspot.com/2009/07/archive-‐series.html
From service provider to cultural, learning & community hub
Culture is activity of thought, and receptiveness
to beauty and human feeling. Scraps of
information have nothing to do with it. A merely
well-informed man is the most useless bore on
God's earth. Alfred North Whitehead
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British Library: Business & IP Centre
http://www.flickr.com/photos/malbooth/sets/72157625026319281/with/5075774661/
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What our students wantMobile check out
24/7 operations
Natural light
Inspirational & quiet spaces
Book history
Customisable spaces
Comfy chairs
Participation
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Art Atriums
Natural light RandomnessComfy chairs
Decent ceilings Grand entry area
Thematic identityGreenery & waterMeaningful signage Intuitive technology
Gaming/media spacesObvious sustainability
Curved & open spaces
Future students want
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• But:
• It isn’t the consumers’ job to know what they want.
• Steve Jobs
• There is more to it than that.
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Synthesis in design:bringing observation, imagination, intuition & empathy together
Co-designed service model
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Social media: not just about web metrics!
Create, curate & manage content
Creating a sense of community
Corporate to personal voice
Networking & promotion
New & improved services
Explore, share & experiment
Improved understanding of ICT issues
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What works for us Be more active, learn by doing
Look for possibilities, not problems
Model & recognise desired behaviours
Contribute & stay relevant to our community
Identify & encourage talent, not qualifications
Encourage risk taking & exploration
More inclusive, less hierarchical
Trust, trust, trust!
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http://creativhttp://creativecommons.org/licenses/by/4.0/