using the coi framework to assess the efficacy of new technologies

Phil IceJason Dom

2nd Sloan-C EmergingTechnology Symposium

San Francisco, 2009

Using the CoI

Framework to

Assess the Efficacy

of New

Technologies

Part I~

An Overview of the Community of Inquiry

Framework

Community of Inquiry Frameworka process model of learning in online

and blended educational environments

grounded in a collaborative constructivist view of higher education

assumes effective online learning requires the development of a community of learners that supports meaningful inquiry and deep learning

social presence cognitive presence

teaching presence

LEARNING

Social Presence

the ability of participants in a community of inquiry to project themselves socially and emotionally -- as ‘real’ people

the degree to which participants in computer mediated communication feel socially and emotionally connected

Social Presence - Elements

affective expression (expressing emotion, self-projection)

open communication (learning climate, risk free expression)

group cohesion (group identity, collaboration)

Cognitive Presence

the extent to which learners are able to construct and confirm meaning through sustained reflection and discourse in a critical community of inquiry

Cognitive Presence - Elementstriggering event (sense of puzzlement)

exploration (sharing information & ideas)

integration (connecting ideas)

resolution (synthesizing & applying new ideas)

Teaching Presence

the design, facilitation and direction of cognitive and social processes for the purpose of realizing personally meaningful and educationally worthwhile learning outcomes

Teaching Presence - Elementsdesign and organization (setting

curriculum & activities)

facilitation (shaping constructive discourse)

direct instruction (focusing & resolving issues)

Community of Inquiry Survey9 social presence items (3 affective

expression, 3 open communication, 3 group cohesion)

12 cognitive presence items (3 triggering, 3 exploration, 3 integration, 3 resolution)

13 teaching presence items (4 design & facilitation, 6 facilitation of discourse, 3 direct instruction)

CoI Survey Validation

tested in graduate courses at four institutions in the US and Canada

principal component factor analysis

three factor model predicted by CoI framework confirmed

Arbaugh, Cleveland-Innes, Diaz, Garrison, Ice, Richardson, Shea & Swan - 2008

Part II~

CoI and the Integration of

New Technologies

Audio Feedback

Pilot Study revealed the following benefits of providing asynchronous audio feedback using Acrobat Pro:

THEME 1 – Ability to understand nuance.

THEME 2 – Feelings of increased involvement.

THEME 3 – Increased content retention.

THEME 4 – Instructor caring.

Audio Feedback & the CoI

The following slides compare the findings of the multi-institutional CoI sample (n = 1085) that received text-based feedback and responses from a multi-institutional sample(n = 1138) that received audio feedback

In the items addressed there was a significant difference (p > .05) in responses

Teaching Presence

The instructor was helpful in identifying areas of agreement and disagreement on course topics that helped me to learn.

Summer 2007 / mean = 4.12

Audio group / mean = 4.43

The instructor encouraged course participants to explore new concepts in this course.



Teaching Presence

The instructor provided feedback that helped me understand my strengths and weaknesses relative to the course’s goals and objectives.



Social Presence

Online or web-based communication is an excellent medium for social interaction.



Cognitive Presence

I felt motivated to explore content related questions.



Reflection on course content and discussions helped me understand fundamental concepts in this class.



SaaS Word Processors

Two online, graduate level education courses (combined n=78) students were asked to complete assignments (mean page count = 9.75 pages), alternating Word and Buzzword as the creation and submission mechanism.

Buzzword is an online document editor that is a part of Acrobat.com

Document Analysis

average use of non-text based resources (e.g. hyperlinks, graphics, tables, etc.) was 5.1 for Word submissions and 14.3 for Buzzword based submissions.

Cognitive Presence Indicators

Exploration Integration Resolution

Word 10.8 3.3 2.3

Buzzword 11.2 6.2 5.1

Interview Data

Buzzword’s ease of use (as compared to Word) cited as primary reason for inclusion of more links, graphics, etc.

Majority (n = 12) indicated that it was easier for them to express complex concepts using multimedia.

Interview Data

The concept of a Buzzword being a personal reflective space was common among 72% of students over 34 years old.

As an example these students frequently developed a document on their own and then shared it with classmates.

82% of students 34 and younger recognized it as a collaborative tool and began workflow projects by sharing a common document.

Qualitative analysis revealed that these younger students frequently (68%) likened Buzzword to a Wiki or similar collaborative tool. In contrast, only 27% of older students made this association.

• Director of Course Design, Research & Development

• American Public University System• [email protected]

Thank You!Phil Ice, Ed.D.Director of Course Design, Research & DevelopmentAmerican Public University [email protected]

Jason Dom. M.Ed.Director of Academic ComputingAmerican Public University [email protected]

mailto:[email protected]



using the coi framework to assess the efficacy of new technologies

Education