using technology to step up your job performance barbara woods, ia state university trudy dunham,...
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Using Technology to Step Up Your
Job Performance
Using Technology to Step Up Your
Job Performance
Barbara Woods, IA State University
Trudy Dunham, University of MN Extension
Barbara Woods, IA State University
Trudy Dunham, University of MN Extension
05/05/0905/05/09 CYFERnetCYFERnet
Group ParticipationGroup Participation
Share a favorite technology tip / app /strategy that you use to be more productive
We’ll add it to the presentation!
Share a favorite technology tip / app /strategy that you use to be more productive
We’ll add it to the presentation!
How to Think About Technology
How to Think About Technology
Both a tool and a vocational skill
Understand the concept, function Constantly changing Becoming mobile, ‘smart’ Converging, multi-functional Lots of low or no cost options
Both a tool and a vocational skill
Understand the concept, function Constantly changing Becoming mobile, ‘smart’ Converging, multi-functional Lots of low or no cost options
Nonprofit & Nonessential Services ‘Financial Safety Net’
Nonprofit & Nonessential Services ‘Financial Safety Net’ Tax base, investments, interest rates, donations are down
Requests for help, client base are up
Customers may be slower paying invoices
More difficult to get financing
Tax base, investments, interest rates, donations are down
Requests for help, client base are up
Customers may be slower paying invoices
More difficult to get financing
We are Living in Uncertain TimesWe are Living in Uncertain Times
To survive in uncertain times, you need to do three things: Concentrate Focus Acquire the tools to change the world
So you can make the change you want to see in the world!
To survive in uncertain times, you need to do three things: Concentrate Focus Acquire the tools to change the world
So you can make the change you want to see in the world!
But it’s not good enough to just be more productive in the old
ways
But it’s not good enough to just be more productive in the old
ways
Imagine going to CYFAR as going to the Spa –
Rejuvenate Yourself!
Imagine going to CYFAR as going to the Spa –
Rejuvenate Yourself!
Trends & Thought: A Whole New MindTrends & Thought: A Whole New Mind
Four major 'ages': Agricultural Age (farmers) Industrial Age (factory workers) Information Age (knowledge workers) Conceptual Age (creators and empathizers)
Crucial Questions: Can a computer do it faster? Is what I'm offering in demand? Can someone else do it cheaper?
Four major 'ages': Agricultural Age (farmers) Industrial Age (factory workers) Information Age (knowledge workers) Conceptual Age (creators and empathizers)
Crucial Questions: Can a computer do it faster? Is what I'm offering in demand? Can someone else do it cheaper?
Trends & Thought: A Whole New MindTrends & Thought: A Whole New Mind
Creativity becomes the competitive difference Daniel Pink outlines six essential senses:
Design – Utility enhanced by significance, elegance
Story – Place facts in context, deliver with emotion
Symphony – Synthesize, big picture thinking Empathy – Put self in other’s place; read cues Play – Bring humor, light-heartedness to work Meaning – Have an impact, make a difference
Creativity becomes the competitive difference Daniel Pink outlines six essential senses:
Design – Utility enhanced by significance, elegance
Story – Place facts in context, deliver with emotion
Symphony – Synthesize, big picture thinking Empathy – Put self in other’s place; read cues Play – Bring humor, light-heartedness to work Meaning – Have an impact, make a difference
Let’s start with the easy stuff – you already know it!
Let’s start with the easy stuff – you already know it!
Our inbox is overflowing We’ve been asked to pick up another task or project
We’re feeling overwhelmed
Our inbox is overflowing We’ve been asked to pick up another task or project
We’re feeling overwhelmed
Organize Your Time and Tasks
Organize Your Time and Tasks
Use your calendar to reflect how to spend your time
Schedule specific times each day to deal with email, blogs and phone calls
Read email, blogs, reports online Take immediate action so you only touch it once
Use your calendar to reflect how to spend your time
Schedule specific times each day to deal with email, blogs and phone calls
Read email, blogs, reports online Take immediate action so you only touch it once
One NoteOne Note
Part of the basic Microsoft Office Suite
Aggregates, organizes notes
Sources your pastes
Makes it easy to integrate
Part of the basic Microsoft Office Suite
Aggregates, organizes notes
Sources your pastes
Makes it easy to integrate
Organize Your Incoming/Outgoing
Organize Your Incoming/Outgoing
Email Create folders for mail from key people, groups you catch up on periodically
Folders list # of new messages Use relevant Subject Line message Use Task Follow-up flags with timeline
Categorize the rest of the stuff
Create folders for mail from key people, groups you catch up on periodically
Folders list # of new messages Use relevant Subject Line message Use Task Follow-up flags with timeline
Categorize the rest of the stuff
More Email TipsMore Email Tips Remove self from lists that stuff inbox
Open only when ready to deal with it Use trash to immediately get rid of Forward immediately for someone else to deal with
Don’t procrastinate! It only builds stress and wastes the time you have to change your world!
Remove self from lists that stuff inbox
Open only when ready to deal with it Use trash to immediately get rid of Forward immediately for someone else to deal with
Don’t procrastinate! It only builds stress and wastes the time you have to change your world!
Develop Effective “To Do” System
Develop Effective “To Do” System
Remind self of deadlines and tasks to keep goals in sight, keep big projects manageable
Digital reminders that come automatically
What’s important, not just what’s urgent
Remind self of deadlines and tasks to keep goals in sight, keep big projects manageable
Digital reminders that come automatically
What’s important, not just what’s urgent
Organization of Information
Organization of Information
Average worker spends 1.6 hrs / wk looking for info they can't find
Define a place for everything -- in your office and on your computer --
One Note + folder for other documents.
Work with 1 file or project at a time
Title in ways you can find things
Average worker spends 1.6 hrs / wk looking for info they can't find
Define a place for everything -- in your office and on your computer --
One Note + folder for other documents.
Work with 1 file or project at a time
Title in ways you can find things
Carrying Your Laptop With?
Carrying Your Laptop With?
Use laptop to take notes in meeting? Watch relationships or the screen?
Haul laptop with me when travel ? Use business office / Blackberry or need to really work with documents?
Your Work Style & Your Memory are key
Use laptop to take notes in meeting? Watch relationships or the screen?
Haul laptop with me when travel ? Use business office / Blackberry or need to really work with documents?
Your Work Style & Your Memory are key
Waste Energy $$ or Time?
Waste Energy $$ or Time?
Screen saver uses as much power as ‘on’ Computer uses 65 watts/hr in regular use, 5-35watts/hr in hibernation
Decide if ‘boot up’ time a factor Unless Tech Support is ‘updating’ the software on your PC, no reason to leave tech on when you’re gone
Get a power strip with surge protector
Screen saver uses as much power as ‘on’ Computer uses 65 watts/hr in regular use, 5-35watts/hr in hibernation
Decide if ‘boot up’ time a factor Unless Tech Support is ‘updating’ the software on your PC, no reason to leave tech on when you’re gone
Get a power strip with surge protector
Rethink & RejuvenateRethink & Rejuvenate
Agatha Christie, in her autobiography, noted:
I never thought I would be so wealthy I could afford to own a car, or so poor I couldn’t afford to have servants.
Productivity tools change with the times
As do how we get the work done!
Agatha Christie, in her autobiography, noted:
I never thought I would be so wealthy I could afford to own a car, or so poor I couldn’t afford to have servants.
Productivity tools change with the times
As do how we get the work done!
WHAT IS YOUR WORK?WHAT IS YOUR WORK?
Communicate Collaborate Develop programs, presentations, papers, curriculum
Outreach Hands on program delivery
Communicate Collaborate Develop programs, presentations, papers, curriculum
Outreach Hands on program delivery
Telework / TelecommuteTelework / Telecommute A way to grow without incurring more fixed costs – give up real estate
Giving employees a raise without changing salary – saving the gas, parking, lunch & clothes costs
More personal control over work place Usually a blend, require communication
Mobile Internet & phone required
A way to grow without incurring more fixed costs – give up real estate
Giving employees a raise without changing salary – saving the gas, parking, lunch & clothes costs
More personal control over work place Usually a blend, require communication
Mobile Internet & phone required
Virtual MeetingsVirtual Meetings Cut out the travel time and expense Use the level of technology needed for the meeting purpose, & the networking /socialization to remain a strong group Webcam video for needed ‘face time’ When “powerpoint” needed: Connect, DimDim
(See Scholarship for collaboration tools)
Cut out the travel time and expense Use the level of technology needed for the meeting purpose, & the networking /socialization to remain a strong group Webcam video for needed ‘face time’ When “powerpoint” needed: Connect, DimDim
(See Scholarship for collaboration tools)
SKYPESKYPE
•VoIP•IM•Conference call•Send documents•Get a headset•W-W/o video
•VoIP•IM•Conference call•Send documents•Get a headset•W-W/o video
DOODLEDOODLE
Deciding among a group of people
Scheduling
Selecting
Deciding among a group of people
Scheduling
Selecting
ScholarshipScholarshipBoyer, 1990:DiscoveryIntegration: “to give meaning to isolated facts, putting them in perspective” (p. 18)ApplicationTeaching
Boyer, 1990:DiscoveryIntegration: “to give meaning to isolated facts, putting them in perspective” (p. 18)ApplicationTeaching
Amazon.com photo (source)
ZOTEROZOTERO
Research based
Manage the sources of info you find online
Research based
Manage the sources of info you find online
DABBLEBOARDDABBLEBOARD
White board
Can import image
White board
Can import image
VUE Visual Understanding EnvironmentVUE Visual Understanding Environment
Mind map
Make slide show
Mind map
Make slide show
GOOGLE APPS: multifunction
group work
GOOGLE APPS: multifunction
group work
WIGGIO multipurpose
group work
WIGGIO multipurpose
group work
CO-MENTCO-MENT
Critique with notes right beside the text
Critique with notes right beside the text
JING: Screen CaptureJING: Screen Capture
SPLASH-UP: Photo EditingSPLASH-UP: Photo Editing
FLICKR: Archive / GalleryFLICKR: Archive / Gallery
USTREAM: Live Video StreamUSTREAM: Live Video Stream
MERLOTMERLOT Multimedia educational resources for learning and online teaching
Educational content to be reused, customized, mixed
Multimedia educational resources for learning and online teaching
Educational content to be reused, customized, mixed
MOODLE: Course/CMSMOODLE: Course/CMS
Pause to Do NothingPause to Do Nothing Don’t allow tech & change to stress you
Tech is your tool – you’re not its tool!
Develop habits to keep your focus Use participatory nature of media to share the burden
Be productive in ways that facilitate your survival & flourishing in today’s world – Important as well as urgent!
Don’t allow tech & change to stress you
Tech is your tool – you’re not its tool!
Develop habits to keep your focus Use participatory nature of media to share the burden
Be productive in ways that facilitate your survival & flourishing in today’s world – Important as well as urgent!
Professional Development Professional Development
Take 20 minutes a day, build up to an hour, to invest in yourself and make yourself a better professional
TED, YouTube.com/edu eXtension 30 minute tech sessions Online Courses & Webinars RSS feeds for blogs, Friendfeed Online Journals Podcasts to go
Take 20 minutes a day, build up to an hour, to invest in yourself and make yourself a better professional
TED, YouTube.com/edu eXtension 30 minute tech sessions Online Courses & Webinars RSS feeds for blogs, Friendfeed Online Journals Podcasts to go
FRIENDFEEDFRIENDFEED
Aggregate the micromedia feeds
Exposure to divergent , new ideas
Separate out the personal, professional
Aggregate the micromedia feeds
Exposure to divergent , new ideas
Separate out the personal, professional
OUTREACHOUTREACH
People who change the world need the tools to
do it
People who change the world need the tools to
do it
From The People Formerly Known as “The
Audience”
From The People Formerly Known as “The
Audience” There has been a shift in power Blogs make us the Press Podcasting make us Radio Video make us channels into homes We are on our own clock We participate, create, communicate, share, influence, impact
Social media is not a game played from the sidelines
There has been a shift in power Blogs make us the Press Podcasting make us Radio Video make us channels into homes We are on our own clock We participate, create, communicate, share, influence, impact
Social media is not a game played from the sidelines
Tenets of SM Online Life
Tenets of SM Online Life
All ideas compete on even footing Contribution counts > credentials Hierarchies are natural, not prescribed
Leaders serve rather than preside Tasks are chosen, not assigned Groups self-define, self-organize Resources get attracted, not allocated
All ideas compete on even footing Contribution counts > credentials Hierarchies are natural, not prescribed
Leaders serve rather than preside Tasks are chosen, not assigned Groups self-define, self-organize Resources get attracted, not allocated
Hamel, Facebook Generation vs. The
Fortune 500, WSJ 3-24-09
Hamel, Facebook Generation vs. The
Fortune 500, WSJ 3-24-09
Tenets of SM Online Life
Tenets of SM Online Life
Power comes from sharing information, not hoarding it
Opinions compound, decisions are peer-reviewed
Users can veto most policy decisions
Intrinsic rewards matter most Hackers are heroes
Power comes from sharing information, not hoarding it
Opinions compound, decisions are peer-reviewed
Users can veto most policy decisions
Intrinsic rewards matter most Hackers are heroes
Hamel, Facebook Generation vs. The
Fortune 500, WSJ 3-24-09
Hamel, Facebook Generation vs. The
Fortune 500, WSJ 3-24-09
Doing Outreach with SMDoing Outreach with SM More about sociology than technology:
its about conversation, dialogue The best communication starts with
good listening skills & respect Opening up, loss of control, dynamic Need to get to personal, trust, Participatory, constancy, creative 24/7
More about sociology than technology: its about conversation, dialogue
The best communication starts with good listening skills & respect
Opening up, loss of control, dynamic Need to get to personal, trust, Participatory, constancy, creative 24/7
Our Audience / Customers
Our Audience / Customers
>35 is adopting SM & consumer electronics (blogs, Twitter, iPod, FB) faster than any other generation
Women >55 are the fastest growing age group on FB -- use FB to communicate with family
Boomers expect to work longer, need to keep digital skills current
>35 is adopting SM & consumer electronics (blogs, Twitter, iPod, FB) faster than any other generation
Women >55 are the fastest growing age group on FB -- use FB to communicate with family
Boomers expect to work longer, need to keep digital skills current
Strategies for Outreach WorkStrategies for Outreach Work
Newsletters, Research Briefs, Radio Spots, Websites aren’t conversations or strategies
New role: go online & listen. Find out where the important conversations take place, where the people who need you are.
Engage in conversation. Speak with, not to. Add other’s contributions to yours.
Develop your credibility, authenticity, utility
Newsletters, Research Briefs, Radio Spots, Websites aren’t conversations or strategies
New role: go online & listen. Find out where the important conversations take place, where the people who need you are.
Engage in conversation. Speak with, not to. Add other’s contributions to yours.
Develop your credibility, authenticity, utility
Join Existing GroupsJoin Existing Groups
Face book and other public
Face book and other public
Form Niche GroupsForm Niche Groups
Ning or private group
Invite who you want
Ning or private group
Invite who you want
Provide Brief Quick UpdatesProvide Brief Quick Updates
Viral MarketingViral Marketing
Getting the word out about your products, keeping a high profile.
Twitter is the social media for that
Community Emergency management Summer programming Listserv and text blasts other options:
Ask clients what works for them
Getting the word out about your products, keeping a high profile.
Twitter is the social media for that
Community Emergency management Summer programming Listserv and text blasts other options:
Ask clients what works for them
Build your Own Advocates
Build your Own Advocates
In the online chatter of social networking, be where you can.
But build Advocates – clients and peers who know your work and will talk up your services and events, recommend you.
Relationships and trust inherent in social networking today make your advocates an excellent speaker for you
In the online chatter of social networking, be where you can.
But build Advocates – clients and peers who know your work and will talk up your services and events, recommend you.
Relationships and trust inherent in social networking today make your advocates an excellent speaker for you
In Summary, TechnologyIn Summary, Technology Tech will evolve, Profoundly affects the way we work, A means for empowering people Think differently about how we work Be productive in ways that facilitate our survival, more effective work
What works for you -- no one right way to do it
Tech will evolve, Profoundly affects the way we work, A means for empowering people Think differently about how we work Be productive in ways that facilitate our survival, more effective work
What works for you -- no one right way to do it