using market intelligence as your strategic weapon
DESCRIPTION
Continued intelligence on your industry is crucial to maintaining your start-up’s competitive edge. Using market intelligence as your strategic weapon means knowing which key information sources to tap into and, more crucially, how to evaluate and use the market intelligence that you find to your company’s best advantage. This presentation will explore not only the types of information sources you should be aware of, but also tips for using the information in order to keep your company one step ahead of your competitors. Part of the MaRS Best Practices Series - with speaker Usha Srinivasan, Director of Market Intelligence at MaRS. More, including session video: http://www.marsdd.com/events/details.html?uuid=df2648aa-c50c-4c4b-9a61-66101151c9bdTRANSCRIPT
Brand recognition - Which brand &
model?
Price point differences -
Compare prices between products
Customer voice - Ask your
friends & family
Value chain differences -
Visit a couple of different stores
or online
Product differentiators - Warranty & Free refills, Services
Product design -
What is appealing and is
there variety?
Entrepreneur who is from academia vs. private sector
Looking for financiers before thinking
through their business model
Trying to be “Jack of All Trades”
Emotional attachment affects “time to market”
Not open to anyone’s advice
Too open to everyone’s advice
Competitors – local & global EcoWater, Cuno Brita, GE/Zenon Alticor (Amway) Culligan, Woojin
Coway
Highly competitive
pricing & business models - Rental & direct
sales or MLM
Customers – local & global Their needs are different & water quality is different
Distribution channel is extremely complex –
Online, through distributors, water
depots
Successful Launch
Who am I competing
with (technology/company)?
What is the size of my
market?
Where am I going to
sell (geography)? How
am I going to sell (business and
pricing models)?
Which industry am I selling into?
Questions to ask:
-Is my technology really disruptive?
-Who is my direct competitor at my price point?
-Does my competitor have a diversified portfolio?
How to find the answers:
1. Consider patent or prior art searches – Public databases like USPTO or WIPO, or paid databases like Delphion or Total Patents
2. Understand your position in the “value chain” 3. Conduct a SWOT analysis To determine your
competitive edge 4. Compare product/technology capability/claims:
use product brochures from trade shows or product claims from websites
Strengths Capabilities?
Competitive advantage? USP’s? Price, value, quality? Experience,
knowledge, data? Resources, assets and people? Location and
geographical?
Weaknesses Gaps in capabilities? Lack of competitive
strengths? Financials? Cashflow, start-up cash drain?
Accreditations? Processes and systems
etc.?
Opportunities Competitors
vulnerabilities? Industry or lifestyle trends? Global
influences? Niche target markets?
Partnerships, agencies, distribution? Tactics –
major contacts?
Threats Legislative effects?
Environmental effects? Competitor intentions?
Vital contracts and partners? Loss of key
staff? Sustainable financial backing?
Internal
External
Favourable Unfavourable
-What is my potential market vs addressable market? (i.e. What is realistic vs. what you wish it to be) -What is my market share among competitors? -What is my market share in Canada/Ontario?
1. Consult market reports from multiple vendors
2. Be clear about the “definition” used
3. Sizing the market in publicly traded vs. privately held companies:
a. Bottom up method – aggregate revenues of all players –Tier 1, 2 or 3 – You are likely in Tier 3
b. Look at annual reports, tax filings, press releases, etc. for private held companies
4. Market sizing at regional levels is more logical – NA, EU, Asia, Middle East
5. Ultimately make realistic assumptions!!
-Should I be selling my products outside of North America?
-What are the cultural & gender preferences or differences in that market?
-What are the regulations?
-What partnerships do I need?
1. Consult reports on customer preference and behavioral changes – Frost & Sullivan, Datamonitor, Forrester, Industry Associations
3. Use social media to your advantage – E.g.. P&G’s teenage feedback on feminine hygiene products through social media sites
3. Consider focus groups or expert advisory panel discussions before developing a product – e.g. Refined data solutions
4. Tap into Canadian Trade Commissioners office (DFAIT) in other countries
-Who has the most innovative business model out there? i.e. Can I apply those best practices?
-What is my pricing structure?
-What is my revenue model?
-Should I white label or license?
1. Use focus groups to determine price points
2. Give consideration to geographic location before pricing your product
3. Consider “white labeling” to tap into a manufacturers with name recognition in your market
4. Consider licensing if multiple manufacturers and geographies are involved
Should I be selling this to the DOD instead of healthcare?
Are barriers to entry low in certain verticals? Less regulations, price agnostic ?
Could that be my first entry point before I tackle another vertical?
Should I target government or the private sector?
1. Understand the vertical markets of your competitors and target least competitive verticals
2. Are there any investments happening in a particular sector, government agency or country that could be an advantage? a. After 9/11 and recent incidences in NY – increase in security technologies b. Cleantech - Ontario’s Green Energy Act and FIT program in bringing in investor into the province; China investing $5 B in cleantech in next 3 years
Is there really a market need here?
Whether the answer is a “Go” or “No go” understanding your market / customer / industry dynamics will be key.
Tips to be on top of things :
1. Attend industry events/trade shows
2. Subscribe to relevant industry journals/newsletters
3. Track industry analysts – through research publications, blogs etc.
3. Explore “Vendor Briefings” a. They are usually free of cost b. Your company may be profiled in their research c. Be top of mind with analysts by sending them pertinent news
Provide Advisory/Mentoring services
Market/Competitive Intelligence
Educational content
Seed Money
Ontario Entrepreneurs
ICT Life Sciences
Cleantech Physical Sciences &
Social Purpose
MRP
Services
Who is eligible? Start ups that are < $1 Million in revenues &/or < $2 Million in investments (total raised)
What are some exceptions?
There may be Biotech company with >$ 2 M in investments but have no revenues
A professor or student entrepreneur who has not set up a company but has an innovative technology or product to commercialize (may or may not be patented)
Who is absolutely not eligible?
Anyone with >$ 2 M in revenues or > $ 3 Million in investment (total raised)
Any VC’s or investors Advisors or EIR’s personal interest projects
In the past one year MI team received 981 requests from 796 companies/
entrepreneurs and provided a total of approximately 4,584 research reports to
the entrepreneurs.
Industry breakup of the requests received
is as shown in the chart.
Life Science and ICT requests are at 33 %
and 48.5.0 % respectively followed by
Cleantech & Physical sciences at 16 %, SIG
clients at 2.4%.
Ontario Commercialization Network Uptake Analysis
Industry specific vendors
IDC Forrester Gartner
Lux Research Cleantech Group Thomson Pharma
MedTrack Business Insights
Recap
Multiple Industry coverage vendors
Frost & Sullivan BCC Research Total Patents Datamonitor
Venture Source Innography
Aggregator of other vendor resources
Dialog Pro Market Research
Factiva
1. Access to reports from 20 databases
2. Access to industry analysts through inquiry time
Key: Red – ICT Green – Cleantech & Nanotech Blue – Life Sciences
Life Sciences
George Botos – BEng, MSc, PMP, MBA (candidate) – pharma, healthcare June Avila – BSc, MISt
Information Communication Technology (ICT)
Tim Tang – MBET, BASc - digital media, software, mobile apps, wireless Helen Kula – HBA, MISt
Cleantech and Physical Sciences
Usha Srinivasan PhD – water, waste and remediation Jesika Briones- Industrial engineering, McMaster XCEE MSc graduate
MaRS Innovation and Tech Transfer offices
Sherry Mao – BEng, MISt
pg 27
Usha Srinivasan PhD Director of Market Intelligence Market Readiness Program MaRS Discovery District T 416-673-8144 E [email protected] W www.marsdd.com