Step-by-Step Instructions

User Profile Registration for Passport to IHI Training Members

To access Passport to IHI Training benefits, your IHI User Profile needs to match our records of your Organization Type, Organization Name, City, and Country exactly. This requires a Full IHI User Profile. This document provides step-by-step instructions for creating an IHI User Profile, upgrading your User Profile from a Basic Profile to Full Profile, and updating an existing Full IHI User Profile.

If you need to create a new IHI User Profile, go to Part 1 below. If you need to upgrade your Basic IHI User Profile to a Full Profile, go to Part 2

below. If you need to update your existing Full IHI User Profile, go to Part 3 below.

Part 1: Create a New IHI User Profile1. Go to

https://www.ihi.org/_layouts/ihi/userregistration/userregistration.aspx

2. Fill out the required fields, indicated by a red asterisk (*) next to the field.

3. Your Organization Type, Organization Name, City, and Country must match IHI’s records exactly for both spelling and punctuation. This information will be provided by your facility’s key contact or you can visit our Member List page on IHI.org for an accurate list of our records.

4. Next to organization type, select your organization type from the drop down menu. Next to organization, click “Please click here to select your organization.”

If you encounter any issues while creating your User Profile, please contact IHI at Passport@ihi.org or 617-301-4800

Step-by-Step Instructions

5. The Organization Finder will pop up. Enter the required information as it is listed on the Member List page. Click “Next.”

6. Select your organization from the list that appears. If multiple organizations appear, select the one that exactly matches the Member List page. Click “Next.”

If you encounter any issues while creating your User Profile, please contact IHI at Passport@ihi.org or 617-301-4800

Step-by-Step Instructions

7. Complete the remainder of your profile and click “Complete Profile.”

If you encounter any issues while creating your User Profile, please contact IHI at Passport@ihi.org or 617-301-4800

Step-by-Step Instructions

Part 2: Upgrade a Basic IHI User Profile to a Full IHI User Profile

1. Go to http://www.ihi.org/_layouts/ihi/userregistration/UpgradeRegistration.aspx

2. Log in using your email address and password.

3. Fill out the required fields, indicated by a red asterisk (*) next to the field.

4. Your Organization Type, Organization Name, City, and Country must match IHI’s records exactly for both spelling and punctuation. This information will be provided by your facility’s key contact or you can visit our Member List page on IHI.org for an accurate list of our records.

5. Next to organization type, select your organization type from the drop down menu. Next to organization, click “Please click here to select your organization.”

6. The Organization Finder will pop up. Enter the required information as it is listed on IHI’s Member List page. Click “Next.”

If you encounter any issues while creating your User Profile, please contact IHI at Passport@ihi.org or 617-301-4800

Step-by-Step Instructions

7. Select your organization from the list that appears. If multiple organizations appear, select the one that exactly matches the Member List page on the IHI website. Click “Next.”

8. Complete the remainder of your profile and click “Complete Profile.”

If you encounter any issues while creating your User Profile, please contact IHI at Passport@ihi.org or 617-301-4800

Step-by-Step Instructions

Part 3: Update an Existing Full IHI User Profile1. Go to http://www.ihi.org/_layouts/ihi/mysite/editprofile.aspx

2. Login with your email address and password.

3. Confirm that your Organization Type, Organization Name, City, and Country match IHI’s records exactly. This will be provided by your facility’s key contact or you can visit our Member List page on IHI.org for an accurate list of our records.

4. Next to organization type, confirm that the correct organization type is selected from the drop down menu. If it is not correct, change the selection. Next to Organization, click on the blue link listing your organization name.

5. The Organization Finder will pop up. Confirm that the Organization Name, City, and Country exactly match the information listed on Member List page on the IHI website.

If you encounter any issues while creating your User Profile, please contact IHI at Passport@ihi.org or 617-301-4800

Step-by-Step Instructions

a. If it is not correct, change the information, click “Next,” and select the organization that exactly matches the Member List page on the IHI website.

If you encounter any issues while creating your User Profile, please contact IHI at Passport@ihi.org or 617-301-4800

Step-by-Step Instructions

b. If the information is correct, click next and then “Complete Profile.”

If you encounter any issues while creating your User Profile, please contact IHI at Passport@ihi.org or 617-301-4800