user guide€¦ · attach screenshots for efficient issues resolution experience enablelink now via...
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USER GUIDE
www.enablegroup.com.sg
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Loginwww.enablegroup.com.sg
Click on the navigation tab, “enableLink” in enable’s corporate website.
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Log in to enableLink using your User ID and Password.
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Login
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Click “Services” to log your issue for further assistance.
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Services
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Click “Create Service Request”.
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Create Service Request
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Service Request
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Enter the request details and attach screenshots if any.
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Choose the category.
Click “Save” to create your request.
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Open Service Request
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Chat with the consultant online and/or offline for issue resolution. View enquiry trail from “Service Log”.
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Email notification on replies will be sent when the consultant reverts on the issue.10
11 Log into “enableLink” to view and/or chat with the consultant.
Email Notification