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USER GUIDE www.enablegroup.com.sg

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Page 1: USER GUIDE€¦ · Attach screenshots for efficient issues resolution Experience enableLink now via this website. For more information, ... -07-2016 -07-2016 Showing 1 to 2 of 2 entries

USER GUIDE

www.enablegroup.com.sg

Page 2: USER GUIDE€¦ · Attach screenshots for efficient issues resolution Experience enableLink now via this website. For more information, ... -07-2016 -07-2016 Showing 1 to 2 of 2 entries

Loginwww.enablegroup.com.sg

Click on the navigation tab, “enableLink” in enable’s corporate website.

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Page 3: USER GUIDE€¦ · Attach screenshots for efficient issues resolution Experience enableLink now via this website. For more information, ... -07-2016 -07-2016 Showing 1 to 2 of 2 entries

Log in to enableLink using your User ID and Password.

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Login

Page 4: USER GUIDE€¦ · Attach screenshots for efficient issues resolution Experience enableLink now via this website. For more information, ... -07-2016 -07-2016 Showing 1 to 2 of 2 entries

Click “Services” to log your issue for further assistance.

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Services

Page 5: USER GUIDE€¦ · Attach screenshots for efficient issues resolution Experience enableLink now via this website. For more information, ... -07-2016 -07-2016 Showing 1 to 2 of 2 entries

Click “Create Service Request”.

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Create Service Request

Page 6: USER GUIDE€¦ · Attach screenshots for efficient issues resolution Experience enableLink now via this website. For more information, ... -07-2016 -07-2016 Showing 1 to 2 of 2 entries

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Service Request

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Enter the request details and attach screenshots if any.

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Choose the category.

Click “Save” to create your request.

Page 7: USER GUIDE€¦ · Attach screenshots for efficient issues resolution Experience enableLink now via this website. For more information, ... -07-2016 -07-2016 Showing 1 to 2 of 2 entries

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Open Service Request

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Chat with the consultant online and/or offline for issue resolution. View enquiry trail from “Service Log”.

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Page 8: USER GUIDE€¦ · Attach screenshots for efficient issues resolution Experience enableLink now via this website. For more information, ... -07-2016 -07-2016 Showing 1 to 2 of 2 entries

Email notification on replies will be sent when the consultant reverts on the issue.10

11 Log into “enableLink” to view and/or chat with the consultant.

Email Notification