user guide administration reports - hsbcnet.com · full list of account entitlements this report...

1

User Guide

Administration Reports

March 2019

Administration Report

Published: March 2019 i

Disclaimer

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Published: March 2019 ii

Contents Disclaimer ......................................................................................................................................... i

About Administration Reports ....................................................................................................... 1

Before you begin ............................................................................................................................ 1

Entitling Users ................................................................................................................................. 2

Using Administration Reports Service .......................................................................................... 4

Accessing the Administration Reports Service ....................................................................................................... 4

Generating Reports ................................................................................................................................................. 4

Saving and Printing Reports ................................................................................................................................... 5

Report Types and Formats ............................................................................................................. 6

Report Types .................................................................................................................................. 6

Administration Reports—Changes to User Entitlements ........................................................................................ 8

Administration Reports—Customer Summary ...................................................................................................... 10

Administration Reports—Daily Authorization Limit Changes ................................................................................ 11

Administration Reports—Full List of Account Entitlements .................................................................................. 12

Administration Reports—Full List of Accounts and Services per User.................................................................. 13

Administration Reports—Full List of Account Signature Limits ............................................................................ 13

Administration Reports - Full List of Designated Beneficiaries ............................................................................. 15

Administration Reports—Full List of User Authentication Access ........................................................................ 15

Administration Reports—Full List of Security Devices .......................................................................................... 17

Administration Reports—Full List of User Authentication Type ............................................................................ 18

Administration Reports—Full List of User Entitlements ........................................................................................ 19

Administration Reports—Full List of User Entitlements by Account ..................................................................... 21

Administration Reports—Summary Account Access per User ............................................................................. 23

Administration Reports—Summary List of Accounts............................................................................................ 24

Administration Reports—Summary List of All Users ............................................................................................ 25

Administration Reports—Summary List of Authorisers ........................................................................................ 26

Administration Reports—Summary List of Deleted Users .................................................................................... 28

Administration Reports—Summary List of Dormant and Inactive Users .............................................................. 29

Administration Reports-Summary List of Services for User .................................................................................. 30

Administration Reports—User and Account Matrix .............................................................................................. 31

Administration Reports—User and Signature Group Matrix ................................................................................. 32

Report Formats ............................................................................................................................. 33


Published: March 2019 1

About Administration Reports

The Administration Reports service allows you to generate and download reports providing information on your organisation’s Users, Accounts and entitlements. These reports are available on-demand and in PDF, Excel, and CSV file formats.

Please note that user/account entitlement related reports will need to be generated the following day to properly reflect approved changes.

Before you begin To access the administration reports, your System Administrator must first entitle you to the service.



Entitling Users

Users must be entitled to the Administration Reports service by the System Administrator before they can access it. To entitle a User to the Administration Reports service, complete the following steps. This service is meant for System Administrators but End Users can also be entitled to the service.

Note: System Administrators must use caution before entitling End Users to this service as it allows the entitled End User access to sensitive information about your organisation.

To entitle a User to the Administration service, complete the following steps:

1. From your HSBC personal page, select the User and Account Management tab to access the User Management service.

2. Select the Modify User Access Level link in User Management service under the User and Account Management Tab.

User Management Service

3. Authenticate yourself using your Security Device.

4. Use the Quick Filter to locate and select the User you wish to entitle from the Search Results.

Access Control—User Selection



5. From the Maintain Access Control Details page, entitle the User to the Administration Reports service (highlighted in the image below).

Administration Reports Entitlement link

6. Select proceed after required entitlements are completed.

7. On the Access Control Details page that appears, review the entitlement changes. If correct, select Submit. To change any entitlement, select Back to return to the previous page.

8. An acknowledgment confirms your action. If your company follows Dual Administrative Control, another System Administrator with authorise rights must approve the entitlement changes before the User can access these services.



Using Administration Reports Service

To use the Administration Reports service, complete the following steps:

Accessing the Administration Reports Service 1. Access the Administration Reports service from the User and Account Management tab or any other location on your HSBCnet Personal page.

Administration Reports Service

Generating Reports 2. From the available list under the Report type field, select a report. The Report format field appears.

Administration Reports Service—Report Selection

Note: Upon selecting the Report Type, the page refreshes and may display additional fields, depending on the type of report you have selected.



3. From the Report format field, choose a report file format to generate. Your options are CSV, Excel, or PDF.

Administration Reports—Report Format Selection

4. Select Download to generate and view the custom report.

Sample Custom Report

Saving and Printing Reports 5. To save your report, use the save feature of the specific application that opened the report.

6. Similarly, to print your report, open the saved report and use the print feature of the application.

Note: Please ensure that you have Adobe Acrobat Reader, Microsoft Excel, and a text editor such as Notepad installed on your computer



Report Types and Formats

Report Types The Report type lists the administrative reports to choose from. The available reports are:

Types of Administrative reports

Report name Description

Changes to User Entitlements Lists all authorised entitlement changes to all Users in your organisation

Customer Summary Provides an overall summary of Users in your organisation, services subscribed, accounts and Security Device

Daily Authorization Limit Changes

This report lists any changes made to the User’s Daily Authorization limits for each entitled service and their assigned Signature Groups. The displayed columns are:

• Service • Authorisation limit (Before, After, Currency) • Limit type • Signature Group (Before and After) • Initiated (By and Date/time) • First Authorised (By and Date/time) • Final Authorised (By and Date/time

Full List of Account Entitlements This report displays a full list of Account Entitlements with Transaction control

Full List of Accounts and Services Per User

This report displays a full list of Accounts and Services per User for up to 10 Users at a time. The report is available in Excel and PDF formats. The available columns per User are:

• Account ID • Account Name • Service Name • Authority Detail

Full List of Account Signature Limits

Displays a full list of Account Signature limits sorted by Institution name/location and account number. The displayed columns are:

• Transaction type • Account currency • Signature Group • Signature limit • Last modified date and time

Full List of Designated Beneficiaries This report provides a summary of all the Designated beneficiaries

Full List of User Authentication Access

Security Devices associated with your organisation and its Users.

Full List of Security Devices Lists all Security Devices currently associated with your organisation.

Full List of Users by Authentication Type

This report lists the users by Authentication type.

Full List of User Entitlements This report provides a full list of User Entitlements

Full List of User Entitlements by Account

Provides a list of all Users’ complete entitlements sorted by Account

Summary Account Access Per User

This report provides a summary list of all accounts that each User in your organisation has access to. This report is only available in Excel format. The available rows are:

• Account number • Account title



• Each User (username) is assigned a column indicating a ‘Yes’ against the account number they have access to.

Summary List of Accounts Provides a summary list of all accounts of your organisation’s HSBCnet portfolio of accounts

Summary List of All Users

Displays a summary list of all Users, both System Administrators and End Users, registered under your organisation’s Customer ID. The displayed columns are:

• Username • Last name, First name • User Type • User Status • Last Logon Date/Time • Last Modified Date • Registered Date

Summary List of Authorisers Provides a list of Users entitled to Authorise any activity/transactions on any HSBCnet service (excluding Global Markets). It does not include deleted Users

Summary List of Deleted Users

Lists deleted users within the period of 365 days and sorted first by User Type and second by User. The displayed columns are;

• Username • Last Name, First Name • User Type • Registered Date • Deleted Date • Deleted By • Approved By

Summary List of Dormant and Inactive Users

This report displays a summary list of Dormant and Inactive users. They include Users

- whose status is not Active

- whose status is Active but never logged on, and

- who have not logged on during the last 30 days

The displayed columns are:

• Username • Last Name, First Name • User Type • User Status • Last Logon Date/Time • Last Modified Date • Registered Date

Summary List of Services For User

This Report provides a summary list of services that the selected User is entitled to. The available columns are:

• User ID • User Name • User Type • Service Name • Authority Details

User and Account Matrix Provides a detailed view of your organisation’s usernames and their associated account access

User and Signature Group Matrix

This report lists the User and their assigned Signature Groups. The displayed columns are:

• User ID • Name • Payment • Trade • Securities • Supply Chain



Note: HSBCnet header, report name, and end of report on last page are only available in the PDF format. Also, the time reported on any Administration Report generated will always display the GMT time and not the time in your region.

Administration Reports—Changes to User Entitlements This report lists all authorised entitlement changes to all Users in your organisation within a specified date range. Pending changes will not show up in this report. The displayed sections are:

• Account Level Entitlement Changes

• Account Level Entitlement Changes—Self Service Transaction Limits

• General / Administrative / Common Service Entitlement Changes

• User Authorisation Limit Changes, and

• Authority Details Key

To generate and save/print this report, complete the following steps.

Note: All Mandatory fields are marked with an asterisk. Depending on your selection in each field, the Administration Reports service enables or disables other fields.

1. In the Administration Reports service, select Changes to User Entitlements in the list of available Report types. The Administration Reports service refreshes to display custom fields relating to this report type.

Administration Reports—Changes to User Entitlement Report Selection

2. Next, select the desired options in the available fields.

• From Report format, select a report file format. See Report formats for more information

• From Group by, it is mandatory to select how the report should be grouped

• From the Account group, you may choose to report on a specific account group if applicable

• From Account location, choose the account location. Default setting is All countries. You can choose multiple countries by holding the ‘CTRL’ key on the keyboard and selecting the countries of choice

• From the Activity date (dd/mm/yyyy), choose the date range, and



• Select Go to generate and view the custom report

3. A window appears requiring you to Open or Save the generated report.

Custom Report—File Download window

4. If you selected Open, the custom generated report opens in its respective application. After you have reviewed it, save or print it using the features of the application you opened it with before closing the window.

Note: Please ensure that you have Adobe Acrobat Reader, Microsoft Excel and a text editor such as a Notepad installed on your computer.

Changes to User Entitlement—Sample Report in PDF Format



Administration Reports—Customer Summary This report provides an overall summary of Users in your organisation, their entitlements, accounts and Security Devices.

Administration Reports—Customary Summary Report Selection

Administration Reports—Customary Summary Sample Report



Administration Reports—Daily Authorization Limit Changes This report lists any changes made to the User’s Daily Authorization limits for each entitled service and their assigned Signature Groups. The displayed columns are:

• Service

• Authorisation limit (Before, After, Currency)

• Limit type

• Signature Group (Before and After)

• Initiated (By and Date/time)

• First Authorised (By and Date/time), and

• Final Authorised (By and Date/time)

Administration Reports - Daily Authorization Limit Changes

Administration Reports—Daily Authorization Limit Changes Sample Report



Administration Reports—Full List of Account Entitlements This report displays a full list of Account Entitlements with Transaction control. The report is available in Excel, CSV and PDF formats. The available sections for each account are:

• Account Level Details, and

• Available Transaction Control

Administration Reports - Full List of Account Entitlements

Full List of Account Entitlements – Sample Report

Note: This report is also available via the Create Customised Report Definition (Report Writer) service. For detailed information refer to the Create Custom Reports guide in the Help Centre.



Administration Reports—Full List of Accounts and Services per User This report displays a full list of Accounts and Services per User for up to 10 Users at a time. The report is available in Excel and PDF formats. The available columns per User are:

• Account ID

• Account Name

• Service Name, and

• Authority Detail

Administration Reports-Full List of Accounts and Services Per User Reports Selection

Full List of Accounts and Services per User – Sample Report

Administration Reports—Full List of Account Signature Limits This report displays a full list of Account Signature limits sorted by Institution name/location and account number for your organisation. The displayed columns are:

• Transaction type

• Account currency

• Signature Group

• Signature limit, and



• Last modified date and time

Administration Reports—Full List of Account Signature Limits Report Selection

Administration Reports—Full List of Account Signature Limits Sample Report



Administration Reports - Full List of Designated Beneficiaries This report lists all the Designated Beneficiaries set on HSBCnet.

Full list of Designated Beneficiaries access

Administration Report – Full List of Designated Beneficiaries sample report

Administration Reports—Full List of User Authentication Access This report lists all Security Devices associated with your organisation and its Users.

Full List of Security Devices (Security Devices are also known as One Time Password (OTP) tokens)

• Security Device serial number (partially masked for security reasons)

• Security Device Status

• Username

• Name (Last name, First name),and

• User type



Administration Reports—Full List of User Authentication Access

Administration Reports—Full List of User Authentication Access Sample Report



Administration Reports—Full List of Security Devices This report lists all Security Devices currently associated with your organisation. This report is only available if your organisation uses Security Devices. The displayed columns are:


• Security Device Status

• Username

• Name (Last name, First name) , and

• User type

Administration Reports—Full List of Security Devices Report Selection

Administration Reports—Full List of Security Devices Sample Report



Administration Reports—Full List of User Authentication Type This report lists all Security Devices currently associated with your organisation. This report is only available if your organisation uses Security Devices. The displayed columns are:


• Expiry date

• Status

• Username

• Name (Last name, First name) , and

• User type

Administration Reports—Full List of User Authentication Type

Administration Reports—Full List of User Authentication Type Sample Report



Administration Reports—Full List of User Entitlements This report provides a list of the selected User’s complete entitlements. Depending on the User’s entitlements, the following information categories are displayed.

• User and Signature Group

• Service Authorisation Limit

• Administration/Common Entitlements

• General Service Entitlements, and

• Account Service Entitlements

Administration Reports—Full List of User Entitlements Report Selection

Note: Enter the exact Username for the specific User before you select Go. This report reports the Full Entitlements of a single User.



Administration Reports—Full List of User Entitlements Sample Report




Administration Reports—Full List of User Entitlements by Account This report provides a list of all Users’ complete entitlements sorted by Account. Depending on the Users’ entitlements, the following information categories are displayed.

• Account Service Entitlements

• General/Administrative/Common Service Entitlements

• User Authorisation Limits

• Customer Authorisation and Transaction Limit, and

• Authority Details Key

Administration Reports—Full List of User Entitlements by Account

Note: Though Account group and Account location are not mandatory fields, you can narrow your search by selecting an option in these fields. While you can only select one Account Group at a time, you can select multiple Account locations. To select multiple locations from the available options, hold down the control key on your computer keyboard and select the countries you wish to include in the search.



Administration Reports—Full List of User Entitlements Sample Report




Administration Reports—Summary Account Access per User This report provides a summary list of all accounts that each User in your organisation has access to. This report is only available in Excel format. The available rows are:

• Account number, and

• Account title

Each User (username) is assigned a column indicating a ‘Yes’ against the account number they have access to.

Administration Reports – Summary List of Account Access per User – Report Selection

Administration Reports – Summary List of Account Access per User – Sample Report



Administration Reports—Summary List of Accounts This report provides a summary list of all accounts of your organisation’s HSBCnet portfolio of accounts.

Administration Reports—Summary List of Accounts Report Selection

Administration Reports—Summary List of All Accounts Sample Report



Administration Reports—Summary List of All Users This report displays a summary list of all Users, both System Administrators and End Users, registered under your organisation’s Customer ID. The displayed columns are:

• Username

• Last name, First name

• User Type

• User Status

• Last Logon Date/Time

• Last Modified Date, and

• Registered Date

Administration Reports—Summary List of All Users Report Selection

Administration Reports—Summary List of All Users Sample Report



Administration Reports—Summary List of Authorisers This report provides a list of Users entitled to authorise any activity/transactions on any HSBCnet service (excluding Global Markets). The report does not include deleted Users. The displayed columns are:

• Username

• Name (Last name, First name)

• User type

• Registration status

• Payment

• Trade

• Securities

• Supply chain

• Smart card or Security device assigned

• Last logon date & time

• Date Registered

• Last modified date, and

• Last approved by

Administration Reports—Summary List of Authorisers Report Selection



Administration Reports—Summary List of Authorisers Sample Report



Administration Reports—Summary List of Deleted Users This report lists deleted users within the period of 365 days and sorted first by User Type and second by User. The displayed columns are;

• Username

• Last Name, First Name

• User Type

• Registered Date

• Deleted Date

• Deleted By, and

• Approved By

Administration Reports—Summary List of Deleted Users Report Selection

Administration Reports—Summary List of Deleted Users Sample Report



Administration Reports—Summary List of Dormant and Inactive Users This report displays a summary list of Dormant and Inactive users. They include users whose status is not Active whose status is Active but never logged on, and Users who have not logged on during the last 30 days. The displayed columns are:

• Username

• Last Name, First Name

• User Type

• User Status

• Last Logon Date/Time

• Last Modified Date, and

• Registered Date

Administration Reports—Summary List of Dormant and Inactive Users Report Selection

Administration Reports—Summary List of Dormant and Inactive Users Sample Report



Administration Reports-Summary List of Services for User This Report provides a summary list of services that the selected User is entitled to. The available columns are:

• User ID

• User Name

• User Type

• Service Name, and

• Authority Details

Administration Reports – Summary List of Services For User – Report Selection

Administration Reports-Summary List of Services for User – Sample Report



Administration Reports—User and Account Matrix This Report provides a detailed view of your organisation’s usernames and their associated account access. The displayed columns are:

• Bank name

• Account currency, and

• Account number

Administration Reports—User and Account Matrix Report Selection

Administration Reports—Summary List of User and Account Matrix Sample Report



Administration Reports—User and Signature Group Matrix This report lists the User and their assigned Signature Groups. The displayed columns are:

• User ID

• Name

• Payment

• Trade

• Securities, and

• Supply Chain

Administration Reports—User and Signature Group Matrix Report Selection

Administration Reports—Summary List of User and Signature Group Matrix Sample Report



Report Formats The three available report formats are:

Report Formats

Report Format

Description

PDF Portable Document Format is a file format created by Adobe Systems. To view reports in this format you need Adobe Acrobat Reader

Excel Excel Format is a file format created by Microsoft. To view reports in this format you need Microsoft Excel.

CSV Comma Separated Values is a file format that stores tabular data separated by commas. This format can be imported into various programs.

Sample Report: Excel Format

Sample Report: Comma Separated Value (CSV) Format



Sample Report—PDF Format

Note: Header information is only available in PDF format.

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