use of the notification framework session 5314 nov 18, 2015 1

49
USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

Upload: grace-james

Post on 29-Jan-2016

219 views

Category:

Documents


2 download

TRANSCRIPT

Page 1: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

1

USE OF THE NOTIFICATION

FRAMEWORKSESSION 5314Nov 18, 2015

Page 2: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

2

PRESENTERS

Jim Dijks

Functional Consultant

SaNS Expertise Centre

[email protected]

Jim has a background in teaching and consultancy and works since 2012 for the SaNS Expertise Centre

Page 3: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

3

SaNS EXPERTISE CENTRE

Shared PeopleSoft Campus Solutions Maintenance and Development

Page 4: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

WHAT IS SaNS?

SaNS: ‘Collaboration for a New SIS’

4 Universities in the Netherlands: University of Amsterdam (Research Un.) Hogeschool van Amsterdam (Un. Appl. R.) University of Leiden (Research Un.) University of Tilburg (Research Un.)

120.000 students

10.000 faculty users

1000 administrative users

4

Page 5: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

EXPERTISE CENTER

Joint effort of the 4 SaNS-Universities

Responsible for Hosting of the Infrastructure & Technical Maintenance Application Maintenance Application Development and Customization Servicedesk, support, testing, set up

12 FTE employees Support (3), development (2), technical (2) and functional (3)

Hosting and technical maintenance outsourced to MCX

5

Page 6: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

SaNS: SITUATION ON ORACLE PeopleSoft Campus Solutions 9 Bundle #37 Modules in use:

Campus Community Student Records Academic Advisement (Recruitment and) Admission (Student Finance) Student Self Service

Heavily customized application (NL Higher Ed): ‘CampusHO’

PeopleTools 8.54.13

Infrastructure and Database: Oracle 11g 35 CS-environments (5 per SaNS-institution, 10 for EC, 5 POC) 50 Physical servers, no VM

6

Page 7: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

7

OVERVIEW

1. Current situation

2. Real-time Notifications

3. Batch Notifications

4. Pros and Cons

5. Bonus material

Page 8: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

8

NOTIFICATION FRAMEWORK

Page 9: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

NTF

Notifications: Email SMS Alert Worklist Push Notifications Announcements

Real-time or batch

Integration Broker

No Integration with COMGEN

Page 10: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

10

CURRENT SITUATION

Page 11: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

11

COMUNICATION CUSTOMIZATION Petition Requests

Enrollment Requests

Results

Page 12: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

12

MY ACADEMICS

Page 13: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

13

PETITION REQUEST

Page 14: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

14

STUDENT EXCEPTIONS

Page 15: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

15

E-MAIL

Page 16: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

16

PETITION REQUEST ADMIN

Page 17: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

17

PETITION COMMUNICATION

Page 18: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

18

PROCESS PARAMETERS

Page 19: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

19

EMAIL PARAMETERS

Page 20: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

20

NOTIFICATION FRAMEWORK

Page 21: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

21

NOTIFICATIONS

Real Time Petition Request (Student Self Service) Enrollment Request (Student Self Service)

Batch Petition Request (Admin) Enrollment Request (Admin) Grade Rosters (Not Approved)

Page 22: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

22

NOTIFICATION FRAMEWORK

Event

Generic Template

Service Operation

Service

Notification

Queue

Notification Consumer

Page 23: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

GENERIC TEMPLATESPEOPLETOOLS > WORKFLOW> NOTIFICATIONS> GENERIC TEMPLATES

23

Page 24: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

24

NOTIFICATION SETUPSET UP SACR> SYSTEM ADMINISTRATION > UTILITIES > NOTIFICATIONS > NOTIFICATIONS SETUP

Page 25: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

25

RECIPIENTS CONFIGURATION

Page 26: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

26

MESSAGE TEXT

Page 27: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

27

NOTIFICATION CONSUMER SETUPSET UP SACR> SYSTEM ADMINISTRATION > UTILITIES > NOTIFICATIONS > NOTIFICATIONS CONSUMER SETUP

Page 28: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

28

APPLICATION CLASS

Bericht bestaat?

Ja

Geen bericht

Nee

Statuswijziging

Page 29: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

29

APPLICATION CLASS

Page 30: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

30

EMAIL

Page 31: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

31

NOTIFICATION FRAMEWORK

Batch Notifications

Page 32: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

32

NOTIFICATIONS

Real Time Petition Request (Student Self Service) Enrollment Request (Student Self Service)

Batch Petition Request (Admin) Enrollment Request (Admin) Grade Rosters not Approved

Page 33: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

33

BATCH NOTIFICATIONS

Page 34: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

34

SCC_BAT_NTF_TGT

Page 35: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

35

QUERY

Page 36: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

36

EXPRESSIONS

Page 37: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

37

FIELDS

Page 38: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

38

FIELDS PROPERTIES

Page 39: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

39

EMAIL

Page 40: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

AFFILIATIONS 40

CONCLUDING THOUGHTS

ANY QUESTIONS?

Page 41: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

41

PROS AND CONS

PRO CON

Less Customization Flexible Variables Easy to Use One Action No BI Publisher Stored Notification

No Communication Outcome

Multi-Language Limited Number of

Variables

Page 42: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

42

BONUS MATERIAL

Page 43: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

43

MAIL MERGE

Page 44: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

44

TEXT CATALOG

Page 45: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

45

QUERY

Page 46: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

46

EXPRESSIONS

Page 47: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

47

EMAIL

Page 48: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

AFFILIATIONS 48

PRESENTERS

Jim Dijks

Consultant

SaNS Expertise Centre

[email protected]

ALL ALLIANCE PRESENTATIONS WILL BE AVAILABLE FOR DOWNLOAD FROM THE CONFERENCE SITE

Page 49: USE OF THE NOTIFICATION FRAMEWORK SESSION 5314 Nov 18, 2015 1

AFFILIATIONS 49

THANK YOU!