upward communication 123456789
TRANSCRIPT
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UPWARD COMMUNICATION
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POOJA PANIKAR 68
FORUM PAREKH 70
ANITA PATEL 71
NEHA RUNTHALA - 81
SANGEETA YADAV - 115
PRESENTED BY:
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communication
CONTENT
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INTRODUCTION
communication
Inter personal process
Channel for communication from down to up
Most important & satisfying communication
Most difficult to perform
Effective if encouraged by superior
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OBJECTIVES
R espond to downward communication
Inform about commencement & progress
Suggest & submit ideas
Participate in decision making
Improve inter personal relationships
communication
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Regularly informed
Dont deadline
Dont leave bad points
Give options
Matters you cant resolve
Do your homework
Put yourself in her shoescommunication
7 GOLDEN RULES
Good
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communication
LIMITATIONS
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communication
ATTITUDES OF SUBORDINATE
PROBLEMS:
D eliberate distortion of information
Stronger interest greater chances of distortion
R eluctant to be the bearer of negative information
SOLUTION:
F
requent interactionOpen door policy
Conducive environment
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communication
ATTITUDES OF SUPERIOR
PROBLEMS:
R esponsible for distortion
Maintain distant relationship
Perceive them as trouble maker
SOLUTION:
D evelop listening skills
Avoid monopolization of attention
Increase informal contact
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communication
ORGANISATIONAL STRUCTURE
PROBLEMS:
R igid structure
Superior inaccessible to subordinate
Pleasant messages pass on to superiors
SOLUTION:
Approachable working environment
Willingness to communicate
D iscourage employees who block information
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SKIPPING RANKS
PROBLEMS:
Amicable superiors
Ignore immediate superiors
Break in the communication channel
SOLUTION:
Sensitive superiors
Guiding them
F low along the lines of authority
communication
J.E. M. S.M.
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communication
WAYS TO COMMUNICATE
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communication
. Contd .
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communicationTHANKING YOU