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University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

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Page 1: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

University of

Michigan Administrative Information Services

2/10/06

Project Management Methodology (PMM)

Page 2: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

What is a Project?

“A Project is a temporary endeavor undertaken to create a unique product or service” - PMI (Project Management Institute) Body of Knowledge

(Every project has a definite beginning and a definite end.)

Page 3: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

What is Project Management?

• Application of knowledge, skills, tools and techniques to project activities to meet project requirements. - PMBOK (Project Management Body of Knowledge)

Page 4: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

• Is a detailed definition of an organization’s approach to managing the Project Life Cycle.

• Provides a reusable roadmap to managing and executing projects.

• Provides tools for capturing, analyzing and improving project work efforts.

• Provides a structured approach to creating and sharing project information.

Project Management Methodology(PMM)

Page 5: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Components of a Project

People

Deliverables

ScheduleBudget

Constraints & Risks

Metrics & Measurements

Communication

Page 6: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Managing Project Components

• People – Roles & Responsibilities

• Project Deliverables - Acceptance Criteria

• Schedule - Effort, Duration, and Staff Resources to produce specific Project Deliverables

• Budget – Costs and Funding

• Assumptions & Constraints – Issues, Risks to accomplishing objectives of project

• Metrics - Measure progress and success of producing project deliverables within planned schedule and budget

• Communication – Information about Project.

Page 7: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

• A Best-Practices blend of: Existing EAS PMM Methodology

Proven during PS Upgrade. Used with STAT, TAPI, and other projects.

Industry-based PMM Methodologies PMI (Project Management Institute) and the PMI PMBOK (Project

Management Body of Knowledge) model. SEI (Software Engineering Institute) and the CMM-I (Capability

Maturity Model – Integration) model.

Development of MAIS Project Management Methodology (PMM)

Page 8: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Production Support Planning

Project Management Envelope

Pro

ject

De

finiti

on

& S

tart

up

Po

st P

roje

ct

Rqm

ts/A

naly

sis

Des

ign

Dev

elop

men

t

Sys

tem

Tes

t

Rel

ease

/Rol

lout

Project Execution

System Development Lifecycle

Infrastructure Project ManagementP

ract

ice

Mov

es

Change Management

Page 9: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Refining Definition of Project Deliverables and Outcomes

Project Definition Project Execution

Page 10: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Tools of Methodology

• Process Flows

• Approach Documents

• Templates and Instructions

Page 11: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Why Use a Methodology?

• Provides a consistent approach to managing projects.

• Provides a predictable roadmap for organizing and storing information on projects.

• Provides a framework for continuous improvement, enabling MAIS to analyze and improve efficiencies of work efforts and resource utilization.

Page 12: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Project Management Methodology Scalability

Project Management Methodology is “scaled” according to project size, complexity:

Net Result: Not all MAIS Project Management Methodology Deliverables are required all of the time! It varies depending on Project Size!

X-Small (Petite)

Small

Medium

Large

Page 13: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Next Steps

• Detailed Look at Key Deliverables of MAIS Project Management Methodology

Page 14: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Questions?

Page 15: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Project Definition & Startup Phase

Production Support Planning

Pro

ject

De

finiti

on

& S

tart

up

Po

st P

roje

ct

Rqm

ts/A

naly

sis

Des

ign

Dev

elop

men

t

Sys

tem

Tes

t

Rel

ease

/Rol

lout

Project Execution

System Development Lifecycle

Infrastructure Project ManagementP

ract

ice

Mov

es

Change Management

Page 16: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Project Definition Phase - Overview

• Continues the refinement of initial Proposal deliverables into “working” deliverables.

• Sets in motion the operational framework of the project.

• Builds the integrated, deliverables-based project schedule and plans needed to execute the project on a day-to-day basis.

• Establishes the internal procedures, responsibilities, and activities needed to complete the project.

Page 17: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Project Definition Phase Deliverables

• Charge/Scope Document

• Schedule

• Budget

• Issues Log

• Risks Log

• Change Control/Scope Log

• Roles & Responsibilities

• Communication Plan

• Deliverables Log

Page 18: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Project Execution Phase

Production Support Planning

Pro

ject

De

finiti

on

& S

tart

up

Po

st P

roje

ct

Rqm

ts/A

naly

sis

Des

ign

Dev

elop

men

t

Sys

tem

Tes

t

Rel

ease

/Rol

lout

System Development Lifecycle

Infrastructure Project ManagementP

ract

ice

Mov

es

Change Management

Project Execution

Page 19: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Project Execution Phase - Overview

• Project Manager, Administrator, Lead(s), Team, and others execute the Plans developed in Definition phase.

• Project Manager Directs Monitors Adjusts Reports Controls

the activities executed as the project progresses.

Page 20: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Project Execution Phase Deliverables

• Project Administration Meeting Agendas Meeting Minutes

• Project Reporting PlanView Time Reporting Budget to Actual Reports Project Status Score Card Lessons Learned

Page 21: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Project Execution Phase Deliverables Cont’d

• Project Control Issues Log Risks Log Change/Scope Control Log

• Project Health Check Health Check Approach Health Check Plan Health Check Questionnaire

Page 22: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Post Project Phase

Production Support Planning

Pro

ject

De

finiti

on

& S

tart

up

Po

st P

roje

ct

Rqm

ts/A

naly

sis

Des

ign

Dev

elop

men

t

Sys

tem

Tes

t

Rel

ease

/Rol

lout

System Development Lifecycle

Infrastructure Project ManagementP

ract

ice

Mov

es

Change Management

Project Execution

Page 23: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Post Project Phase - Overview

• Discontinues activities of the project in an orderly, controlled manner that includes a review of the project processes and outcomes.

• Project Manager Formally acknowledges project conclusion with Sponsor. Closes any outstanding contracts. Resolves any outstanding issues. Participates in a Post Project Health Check. Reviews and summarizes Lessons Learned. Ensures all relevant Project Deliverables are archived.

Page 24: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Post Project Phase Deliverables

• Project Conclusion/Acknowledgement

• Post Project Health Check Post Project Health Check Plan Post Project Health Check Questionnaire

• Lessons Learned Summary

• Post Project Checklist

Page 25: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Methodology Web Page• A Look at the available resources

Page 26: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Next Steps

• A closer look at Project Management Methodology phases & deliverables and a brief overview of the System Development Lifecycle (SDLC), Performance Support Methodology, and Infrastructure Project Management.

Page 27: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Questions?

Page 28: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Project Definition & Startup Phase

EndStart

- Establish Initial PM Control Logs and metrics- Create & Update Project Charge Document- Create list of all Project Deliverables and Acceptance Criteria- Define and Baseline Detailed Project Plan/Schedule- Refine Project Budget- Define Roles & Responsibilities and Training Requirements- Create Project Communications Plan

M 1000A - PM Approach Document(s)Project Proposal Documents from Step 1010

M101 - Project ChargeM102 - Project Plan/Schedule (Planview)M103 - Project BudgetM104 - Issues LogM105 - Risks LogM106 - Change/Scope Control LogM107 - Roles/ Responsibilities and Training RequirementsM108 - Project Communication PlanM110 - Log of Project DeliverablesM111 - Project Kickoff Meeting Agenda

Set UpProject

DocumentRepositories

ProjectDocumentRepository

Review andUpdate PMApproachDocument

M 1000A - PMApproachDocument(Updated)

Page 29: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Project Execution Phase

End

1220Project

Reporting

1210Project

Administration

1230Project ControlManagement

1300Project Health

Checks

Start2000 - 7000

SDLC

Infrastructure Project

Management

PerformanceSupport

Methodology

Page 30: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Project Administration Sub Phase

EndStart

Update andMaintain Project

Schedule

Conduct ProjectReview Meetings Meeting Agenda

(Del #131)

Meeting Minutes(Del #132)

Project Plan/Schedule(Del #102)

(maintained)

Review LessonsLearned Lessons

Learned(Del #137)(updated)

Conduct ProjectWorking Team

Meetings

Page 31: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Project Reporting Sub Phase

Start

Maintain ProjectScore Card

Create Weekly andMonthly Status

Reports

Report Time

Project Score Card(Del #136)

M133 - Project Budget to Actual ReportM134 - Project Variance Report (from Planview)M135 - Project Status Reports

Project Plan/Schedule(Del #102)

(updated-time reported)

Capture LessonsLearned

Lessons Learned(Del #137)(LN DB)

End

Page 32: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Project Control Management Sub Phase

EndStart

IssuesManagement

RiskManagement

Change/ScopeImpact

Management

M 1000A PM Approach Document

INPUT

Page 33: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Project Control Management Sub Phase cont’d

Refine Definitionof New Issues

(including roughCost/Impact)

Acceptnew Issue?

Does Issueintroduce

Risk?

RiskManagement

Issue NeedsProject Change?(per thresholds)

Change/ScopeManagement

End

UpdateIssue Log(rejected)

Start

Yes

No

Yes

No

Address Issueas action item

UpdateIssue Log

(open/deferred)

Project IssueLog

(Del #104)

Review Open/Deferred Issues(Update Status if

necessary)

NewIssues?

YES

Yes

No

No

Issues Management Process

Page 34: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Project Control Management Sub Phase cont’d

Risk Management Process

Review Open/Deferred Risks

(Update Status ifnecessary)

Refine Definitionof New Risks

(including roughCost/Impact/Probability)

New RiskImpacts Project? (per thresholds)

Develop andReview

Risk MitigationPlan

End

Update Risk Log(Rejected)

Start

Yes

No

Update Risk Log(accepted/deferred)

Change/ScopeManagement

Project Risk Log(Del #105)

New Risks?

Input

NO

Yes

Page 35: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Project Control Management Sub Phase cont’d

Change Control/Scope Management Process

Review Open/DeferredChanges

(Update Statusif necessary)

Refine Definitionof New Changes(including rough

Cost/Impact)

Accept NewChanges? End

UpdateChange Control/

Scope Management Log

(rejected)

Start

Yes

No

New RisksIntroduced?

RiskManagement

UpdateProject Plan/

Schedule

AssignResources toAccomplish

ChangeOrder

UpdateChange

Control/ScopeManagement

Log(Open/defered)

Add NewRisk to

Risk Log

Project ChangeControl/Scope

Management Log(Del #106)

NewChanges?

Input

No

Yes

Yes

No

Page 36: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Project Health Check Sub Phase

End

Complete theProject

Health CheckPlan

Project HealthCheck Plan(Del #141)

Review ProjectHealth Check

ApproachDocument

Train &Prepare

Project Teamfor Project

Health Check

AdministerProject Health

CheckQuestionnaire

M 1400A ProjectHealth Check

ApproachDocument

ExamineProjectArtifacts

ConductInterviews

AnalyzeInformation

and DevelopCorrection

Action Plans

Prepare &Review

DraftFindings

ConductManagement

ReviewMeeting

Prepare &Publish Final

Findings

Project HealthCheck

Questionnaire &Report

(Del #142)

Start

INPUT

Page 37: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

System Development Lifecycle (SDLC)

The progressive phases of work to develop and deliver the unique product of a project.

Rqm

ts/A

naly

sis

Des

ign

Dev

elop

men

t

Sys

tem

Tes

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Rol

lout

System Development Lifecycle

Pra

ctic

e M

oves

Page 38: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

MAIS Performance Support Methodology

Relationship Between MAIS PMM, SDLC, & Performance Support Methodologies & Phases

Project Management Methodology

Release/Rollout

PracticeMoves

System Test

Develop/Unit Test

DesignRqmts/

Analysis

Assessment

Design

Development

Delivery

MAISPerformance

Support Phases

MAISSDLC

MAISPMM

Stabilization

Page 39: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Infrastructure Project Management

• Environment Preparation is executed throughout the project, preparing and configuring the needed environment(s) for each SDLC phase.

• Planning Items: User Technical & Functional Support Requirements. Approach to environment procurement, configuration, delivery, and support. Timeline. System Architecture Diagrams.

Page 40: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Post Project Phase

Start

Capture final PMInfo -

Issue, Risks,Change/ScopeManagement,

Lessons Learned,Score Card

1400Project Health

Check(for Post Project)

Close ProjectPlan/Schedule

Inputs

Close Out &Archive Project

Repositories

Post-ProjectChecklist

(Del #192)(completed)

ProjectDocument

Repositories

End

CloseContracts

(if needed)

Post-Project Checklist (Del # 192)Lessons Learned LN DB (Del #137)

Review/Evaluate Final

LessonsLearned

ProjectDocument

Repositories

ArchivedProject

DocumentRepositories

Lessons LearnedSummary(Del #191)

CompletePost-Project

Checklist

ProjectConclusionAcknowledgement(Del. #190)

Final ProjectSummaryMeeting

Page 41: University of Michigan Administrative Information Services 2/10/06 Project Management Methodology (PMM)

MAIS Project Management Methodology

Project Management Methodology

Questions?