University Health Services: WOW Showcase

Eat Well Berkeley

Changing the Campus Environment Eat Well Berkeley (EWB) is a dynamic initiative that strives to ensure access to healthy food and beverage choices on and around campus. Spearheaded by the Health*Matters Wellness Program and the UC Berkeley Nutrition and Physical Activity Workgroup, EWB features nutrition guidelines for catering, including the Green Event Certification, meetings and events, vending, and restaurants to ensure that the healthy choice is the easy choice on campus. The guidelines are designed in support of the Dietary Guidelines for Americans with a desire to offer food and beverage menu options that:

Include more fruit and vegetables, whole grains, and high fiber foods

Use lean proteins Offer vegan/vegetarian menu options Prepare foods with healthy fats, no trans fats, and less added fat Emphasize local, sustainable, fresh ingredients to achieve campus

sustainable food service goals Provide healthy portion sizes

Five main aspects of EWB:

1. Eat Well Berkeley Catering Links to participating caterers, shopping lists for healthier choices, training for campus event planners

2. Eat Well Berkeley Healthy Meetings and Events UC Berkeley Guide to Healthy Meetings and Events, a link to Instant Recess -- a 5-minute video for physical activity breaks, and resources for event planners

3. Eat Well Berkeley Restaurants Featuring EWB menu items, launched in partnership with Cal Dining at Pat Brown's and QualComm Café

4. Eat Well Berkeley Snack Vending Campus snack vending machines, managed by ASUC and RSSP, stock 50% snack product meeting the California nutrition standard for healthier snacks

5. Cook Well Berkeley Portal for healthy cooking videos, recipes, campus food and sustainability resources, local farmers' markets, and more

WOWing Our Accreditation

Failure is Not an Option: Upholding the

Highest Quality of Care

Not every organization welcomes rigorous scrutiny of their operations, but

every three years, University Health Services invites highly qualified health

care professionals from AAAHC (Accreditation Association for Ambulatory

Health Care) to conduct a comprehensive review of operations.

By the Numbers

2 Days

2 Esteemed accreditors

20 Categories

600 Professional standards

All aspects of UHS services, from billing to facilities, patient education to

patient care, were within the scope of their extensive analysis. The final

100-page report was overwhelmingly positive with strong commendations

on all counts: our staff, our services, our processes, and our facilities.

Wow fact: UHS only had ONE singular item of

partial compliance out of the 600+ standards.

Glowing acknowledgements from the

surveyors:

Outstanding quality of care Excellent Quality Improvement studies Enthusiastic Risk Manager Impressive patient care charting and follow up Progressive gender neutral practices Highly-respected health promotion department Committed counseling leadership Top rated Urgent Care facility and ancillary services (Physical Therapy,

Lab, Radiology, Pharmacy) Commendable communicable disease prevention and education Well-publicized after-hours resources Terrific marketing materials

Accreditors were a VP of AAAHC (the chairperson for this site visit), and the

medical director of Emory University’s student health program

Improving Services for LBGTQ Students

Through equity & inclusion strategic planning during Fall 2011, UHS identified LGBTQ (lesbian, gay, bisexual, transgender and queer) students as an underserved population that needed more targeted communication and health services.

The Work

Spring 2012

Conducted two focus groups of LGBTQ students to learn more about needs, wants and expectations

Held extensive medical staff training on how to best serve our unique LGBTQ student population

Began planning for a new Transgender Health Clinic

Fall 2012

Launched new “Pride” webpage, a direct result of feedback from the spring focus groups

Strengthened our web and print materials based on student feedback, including a new transgender resources webpage

Launched new Transgender Health Clinic, staffed by a core group of our staff members and a new physician specializing in transgender health, Dr. Maddie Deutsch

Launched new campus LGBTQ drop-in counseling and HIV testing at Gen Eq

Three UHS staff were honored at September’s "Big Queer Event" hosted by the Gender Equity Resource Center (Gen Eq) in appreciation for their efforts in support of LGBTQ students.

o Kim LaPean from Administration and Sarah Gamble from Health Promotion were recognized for the new UHS Pride and transgender webpages

o Ryan Cobb from Sports Medicine was also recognized, along with Director of Athletics Sandy Barbour, for creating a safe environment within Intercollegiate Athletics for LBGTQ student athletes

From top left: Dr. Maddie; LGBTQ web page; LGBT flier; award recipients

Kim LaPean, Sarah Gamble and Ryan Cobb

BSA Excellence in Management Award: Claytie Davis III

The Award:

Leading Through Change, the theme for last year’s BSA Excellence in Management award, exemplifies Claytie’s work as a senior manager and Training Director in Counseling and Psychological Services (CPS). As the campus navigated through the uncertainties of the past few years, Claytie’s staff felt he maintained morale by communicating honestly and instilling trust. Many credit him for helping them move beyond their “darkest times” on campus.

In Their Words:

From Claytie’s staff: “Making it clear that he is here to support in whatever way they need, Claytie has always stayed true to his word and will literally drop everything he is doing to help with a clinical situation, answer a professional development question, or provide a safe place for processing after a rough day.”

Profile:

As CPS Training Director, Claytie oversees the training of interns and postdoc fellows. He is a well-respected member of ACCTA, the national association of training directors, and has written professional articles on multiculturalism and training. He began working at UC Berkeley in 1999, after receiving his Ph.D. in Counseling Psychology from The University of Texas at Austin, where he also received his B.A. in Psychology. A big sports fan, he loves Texas Longhorns, New York Yankees and Dallas Cowboys.

The 2011-12 CPS and SOS (Social Services) interns and postdoc fellows

Berkeley Builds Capacity

Connecting Communities to Prevent

HIV & Substance Abuse

The Berkeley Builds Capacity project is an innovative collaboration between

UHS’s own Health Promotion unit and the Berkeley Free Clinic. BBC, a five-

year SAMHSA-funded project, aims to reduce HIV and related substance

abuse amongst 18-24 year old East Bay college students, particularly men of

color who have sex with men. The project also aims to improve services at

the Tang Center for HIV+ and high risk negative students, and does this

through an exciting collaboration with Social Services to provide brief

motivational interviewing to men and transgender patients at Tang who are

in a moment of crisis regarding a high risk sexual behavior, possible HIV

exposure or STI symptom.

By the Numbers

Free rapid HIV testing to 1400+ people Trained 50+ volunteers in basic outreach methods Sponsored two state HIV BASIC test counselor trainings Reached ~8000 students with education and outreach materials,

including True Story comic book series and Do YOU! cards Educated 50 students in UHS’s academic class at Cal “Healthy People PH

14” - with another 160 students for the Spring 2013 class

BBC outreach team

Sex educator Robin Mills with a Do You! card; the BBC website; and the True

Stories comic books

UHS Green Certification Thanks to the diligent efforts of Tang's stellar Green Team (a sub-committee of Health, Safety and Security), this past March UHS was honored with the prestigious Green Department (Green Certified) Award, qualifying with the highest amount of points of any other campus department.

Greening Tang: A Few Examples

University Health Services certified 23 points from efforts such as: double-sided printing, offering scanning to all employees, creating a ReUSE station, not offering bottled water, and the maximum number of innovation points including delamping in 60% of fixtures, installing three hydration stations and a bike cage, reducing junk mail, and installing a solar irrigation system.

Receiving the award, L to R: Lisa McNeilly, Director of Sustainability; Ron Coley, Associate Vice Chancellor; a BS@C student; UHS Green Team; &

Claudia Covello

The Team

UHS Green Team: Mary Popylisen from Physical Therapy, Laura Migdal from

Administration and Richard Padilla from Facilities. Two undergraduate

students from Building Sustainability @ Cal also assisted with the

certification: Erica Hsu and Morgan Stelly.

http://uhs.berkeley.edu http://fb.com/bewellcal

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