unit 7-8
TRANSCRIPT
Min Ho Choi IELKim Da Han G
Song Min Kyo G
English for Business Studies:
Unit 7 : Labour relations
Unit 8 : Production
Hankuk University of Foreign Studies
English for business Studies : Unit 7 Labour relations
Black Rus-sian
Bloody Mary
Margarita
Singapore Sling
Kamikaze
Blue Hawaii
White Rus-sian
Screw-driver
Question Selection
Choose your favorite cock-tail!
1. Labour Unions
English for business Studies : Unit 7 Labour relations
1. What are labour unions or trade unions?
People who represent worker’s in-terest.
2. What do they do?
They negotiate with employers about wages, working conditions, working hours and etc.
3. What can they do when dissatis-fied?If dissatisfied, they can take
such action called ‘industrial ac-tion’ and also take certain ac-tions such as working-to-rule, or go-slows (slowdown).
English for business Studies : Unit 7 Labour relations
2. Vocabulary
1. Collective bargain-ing
2. A strike
3. A go-slow (GB) or slowdown (US)
4. Working-to-rule
5. Industrial action
6. To picket
a) A general term for strikes, go-slows, work-to-rules, and so on
b) A deliberate reduction in the rate of produc-tion, as a protest
c) A stoppage of work, as a protest against work-ing conditions, low pay, and so on
d) Negotiations between unions and employers about their members’ wages and working condi-tionse) To protest outside a factory or other workplace, and try to persuade workers and delivery drivers not to enter
f) Deliberately obeying every regulation in an or-ganization, which severely disrupts normal opera-tions
< Are you ready? >
English for business Studies : Unit 7 Labour relations
2. Industrial relations
1. What are frequent cause of bad labour rela-tions?
2. What have the consequences of labour-market deregulation been?
3. Why can these consequences be a problem for management?
Bad communications; an adversarial (management vs. workers) attitude; a lack of consultation; and unions de-fending uneconomic working practices
Working conditions of many people getting much worse; the creation of many unskilled, casual part-time jobs done by non-unio-nized workers.
If workers are not represented by a union, there is no one representing the workers for management to nego-tiate with before or during a dispute.
English for business Studies : Unit 7 Labour relations
1. Manual workersa) People who work with their hands
2. Vocabulary
2. Trade union
3. Consult
4. Adversary
5. Uneconomic
6. Tyranny
9. Confrontational
8. The public sector
7. Deregulation
10. Conglomerate
d) A union for workers with a particular type of job
c) To ask someone’s opinion before making a de-cision
b) an opponent or enemy
j)Too expensive, wasteful, loss-making
g) Unlimited and unfairly used power
i) Ending or relaxing restrictive laws
f) Areas of the economy run by the local or na-tional government
h) Hostile, almost aggressive, seeking conflicts
e) A large corporation, made up of a group of companies
< Are you ready? >
English for business Studies : Unit 7 Labour relations
Bonus Page
1. Production decisions
English for business Studies : Unit 8 Production
1. What particular skills do you think produc-tion and operations managers require?
mathematical knowledgetechnological knowledge and skills
2. What do you think the objectives of a production department usually are?To produce goods, usually to pro-duce a specific goods or items
2. Vocabulary
Capacity
Component
Inventory
Lead time
Location
Outsourcing or contract-ing out
Plant
Subcontractor
1. Any company that provides goods or services for an-other one
2. Any of the pieces or parts that make up a product, machine etc.
3. Buying products or processed materials from other companies rather than manufacturing them
4. The (maximum) rate of output that can be achieved from a production process
5. The buildings, machines, equipment and other facili-ties used in the production process
6. The geographical situation of a factory or other facil-ity
7. The stock of any item or resource used in an organi-zation (including raw materials, parts, suppliers, work in process and finished products)
8. The time needed to perform an activity (i.e to manu-facture or deliver something)
English for business Studies : Unit 8 Production
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2. Quality
English for business Studies : Unit 8 Production
When consumers talk about quality, what different aspects or criteria do they have in mind? How would you define quality in relation to the following?
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5
2
A fast-food snack
A raincoat
A small car (US automo-bile)
A tennis club
A restaurant meal
Speed, price, reasonable taste
Waterproof, Style, Appear-ance
Price, reasonable function
Atmosphere, facility sys-tem, membership
Food has to be delicious!
English for business Studies : Unit 8 Production
Thank you !