HUMAN RESOURCES

Unit 2 – Tasks 4 & 5

Lesson Objectives

To be able to define Human Resources Management

To know the key parts associated with human resource management

To be able to apply HR to your business and evaluate the effects they have

Starter

You are in year 1 and you have applied for 6 form job (Joe does now) starting in September for your gap year.

1. Write down 3 questions you would expect to be asked in that interview (3 mins)

2. With a partner take it in turns to interview each other using your questions

3. Discuss the outcomes as a class, leading on to the roles of the Human Resources department

Human Resource Management

Productivity

Motivation

Recruitment and Selection

Employment legislation

DisciplineDevelopment

Reward Systems

Training

Trade Unions

Copy this diagram down into your assignment but make it look presentable – The next part of this assignment requires you to discuss each element

Recruitment The process by which a job vacancy is identified

and potential employees are notified. Recruitment process is subject to employment law. Forms of recruitment through advertising in

newspapers, magazines, internal vacancy lists and commonly today...internet.

A Job description is created. Outlines role of the job holder.

A Person Specification is given. Outline of the skills and qualities required of the post holder.

Applicants then apply using CV and covering letter.

Selection The process of assessing candidates and

appointing a post holder – The order:1. Applicants short listed

2. Selection process. Can consist of:○ Interview- most common method○ Psychometric testing – assessing personality○ Aptitude testing – assessing the skills of

applicants○ In-tray exercise - activity based around what

the job requires○ Presentation

Employment Legislation

Increasingly important aspect of HRM role Adds to the cost of the business Even in a small business such as a salon,

the chemicals have to be carefully stored and handled to protect the employees.DiscriminationContractHealth and safety

TASK - Discrimination and Contract Law In pairs decide one person to research

discrimination in employment and the other to research contract law.

Only need a brief explanation of the areas this refers to and what a business needs to be aware of.

Discipline Firms cannot just ‘sack’ workers Wide range of procedures and steps

in dealing with workplace conflictInformal meetingsFormal meetingsVerbal warningsWritten warningsGrievance proceduresWorking with external agencies

Development

Developing the employee can be regarded as investing in a valuable assetA source of motivationA source of helping the employee fulfil

potential

Training

Similar to development:Provides new skills for the employeeKeeps the employee up to date

with changes in the fieldAims to improve efficiencyCan be external or ‘in-house’

Reward Systems

The system of pay and benefits used by the firm to reward workers

Money not the only method Fringe benefits Flexibility at work Holidays, etc

Trade Unions

Find a definition of Trade Unions Importance of building relationships with

employee representatives Role of Trade Unions has changed Importance of consultation

and negotiation and working with trade unions

Contributes to smooth change management and leadership

Productivity

Measuring performance: How to value the workers contribution Difficulty in measuring some types of output –

especially in the service industry Appraisal

Meant to be non-judgmental Involves the worker and a nominated appraiser Agreeing strengths, weaknesses and ways forward

to help both employee and organisation Usually every 6 months but can vary