unified communication and collaboration - ibm · pdf file576 cif video received ......

BSC - Business Solution Center, La Gaude

Unified Communication and CollaborationUnified Communication and CollaborationUnified Communication and CollaborationUnified Communication and Collaboration

Giovanni Buschi

e-Business Technical Sales Support (eTS)

Business Solution Center, La Gaude

Agenda

• Topics

� UC² overview

� UC² Extended solutions• IBM UCC and Cisco UC integrated solutions

• IBM Sametime (IM & Web) Audio/Video conference with Radvision

BSC - 2009Unified Communication and Collaboration


• Extending Cisco Telepresence with IBM Sametime Video conference

• IBM UC² capabilities from Social Networking environment

• IBM UC² Integration with MS Outlook and Office

• Running SAP Business Processes from IBM UC²

• Mobility

• IBM SUT


Unified communication & Collaboration – all is linked in a consistent workspace

Workflow

Presence

Chat

Email/Calendar

Feeds

LOB ApplicationsIP convergence

VoIP, Video

Office Productivity


Chat

Blogs

Wikis

Activities

Shared Content

Communities

Bookmarking

Personal Profiles


Unified communication & Collaboration – any devices



IBM’s Unified Communication and Collaboration

IBM’s vision is to foster innovation and business agility by making it quick and intuitive for people to find, reach communicate and collaborate with others

through a unified and integrated environment

up to the application and business process.

IBM delivers complete solutions based on an


IBM delivers complete solutions based on an

open and extensible software platform

relying on IP Convergence

that integrates Aggregated Presence, Instant Messaging (Real-time C&C

capabilities), Email, Unified Messaging, Web Conferencing, Click to Voice and

Video conferencing, VoIP , Mobility and Business Applications across

multi-vendor environments.


Workspace integration & offering

•Instant

•Messaging

•Documents Presentations

•Spreadsheets

•Social Networks

•Blogs, Mashups

•Activities •Content for collaboration and Team work

•RSSWidgets« Live Text »

•Symphony

•Sametime

•Connections

•Quickr

•Lotus


•Email

•Agenda

• Contacts

•Spreadsheets

•Aggregated Business Applications

• Collaboration

•Domino Notes •Portal


Lotus portfolio


•Hosted

•On-Premise

•SaaS

•Appliance

•Unified Commsand Collaboration

•Portals

•and Mashups

•Messaging and Collaboration •Social

Software


Lotus portfolio

Mail, Agenda et Applications for collaboration


Unified Communication and Collaboration

Content for collaboration and team

work

Social Networking for the Enterprise

Composite Application and integrated services


IBM’s Unified Communication and Collaboration



IBM Lotus’ UC² Partner Ecosystem

Capability Partners demonstrating or shipping solutions

Click to Call, Click to

conference

Aggregated Telephony

Presence

Call Management


Multipoint video integration

Softphone integration

Web conferencing audio

integration

Web conferencing

audio/meeting scheduling

Unified Messaging for Lotus

Notes and Domino

Unified Messaging for Lotus

Sametime


VoIP chat, Video

Telephony Integration

Persistent Chat Rooms

Real-time Community Collaboration Tools

Instant Screen Share

Location Services

IBM ® Lotus ® Sametime ® Product Family

Heterogeneous PBX environments


Presence Awareness

Secure IM with Rich text, emoticons

Integration with Office

File Transfer, Screen Capture

Web Conferencing

Mobile Clients

Enterprise & Public IM Federation

Extensible Eclipse client & SDKs

Click-to-call/click-to-conference, Aggregated Telephony/IM presence,

Incoming call management ,Embedded softphone, PBX Integration


Agenda

• Topics

� UC² overview

� UC² Extended solutions• IBM UCC and Cisco UC integrated solutions




• Extending Cisco Telepresence with IBM Sametime Video conference

• IBM UC² capabilities from Social Networking environment

• IBM UC² Integration with MS Outlook and Office

• Running SAP Business Processes from IBM UC²

• Mobility

• IBM SUT


• Click-to-call from IBM Lotus Sametime (server side plug-in)

• Click-To-Call and Conference using Call Control with IBM Lotus Sametime (PACP client side plug-in)

• Click-to-call from IBM Lotus Sametime (server side plug-in)

• Click-To-Call and Conference using Call Control with IBM Lotus Sametime (PACP client side plug-in)

Cisco MessagingCisco MessagingCisco IP Telephony Cisco IP Telephony

• Unified Messaging with IBM Lotus Notes

• Unified Messaging with IBM Lotus Sametime

• Unified Messaging with IBM Lotus Notes

• Unified Messaging with IBM Lotus Sametime

IBM UCC and Cisco CC integrated solutions


• Cisco phones control with IBM Lotus Sametime (PACP client side plug-in)• Cisco phones control with IBM Lotus Sametime (PACP client side plug-in)

Cisco Presence Cisco Presence

• Cisco Phone Presence with Lotus Sametime (PACP client side plug-in)• Cisco Phone Presence with Lotus Sametime (PACP client side plug-in)

Cisco Conferencing & Collaboration Cisco Conferencing & Collaboration

• Unified MeetingPlace Setup & Attend from IBM Lotus Notes

• Unified MeetingPlace Click to Conference with IBM Lotus Sametime Instant Messaging

• Unified MeetingPlace Setup & Attend from IBM Lotus Notes

• Unified MeetingPlace Click to Conference with IBM Lotus Sametime Instant Messaging


IBM Sametime (IM & Web) Audio/Video conference with Radvision

•Scopia MCU

Streaming

•Scopia Desktop

•recording

•Sametime Web

•Conference

•HD


•Radvision

•Sametime IM•Polycom

•Tandberg

•Sony

…•Cisco Telepresence

1920

1080

704

576

CIF video received

from CUVC is scaled to

4CIF resolution by the CTS codec and

3G + Video


•Endpoints

•CTS 500

•Personal Unit

•CTS 3000

•Six Participants

•CTS 1000

•Two Users

•CTS 3200

•Large Groups

Cisco Telepresence endpoints

Endpoint Quick Overview


•Personal Unit •Six Participants•Two Users •Large Groups

One-Button-to-Push Call Launch, Easy Scheduling, 48-Location Multipoint, Interoperability and Intercompany Capabilities Across the Entire Portfolio

� 1-2 seats

� Private office

� 5 Mbps at 1080p

� 37” LCD

� Wideband audio

� Auto Collaborate (PIP or External Display)

� 2 seats

� General purpose room

� 5 Mbps at 1080p

� 65” Plasma

� Wideband audio

� Auto collaborate (PIP or External Display)

� 6 seats

� Purpose-built room

� 15 Mbps at 1080p

� 65” Plasma

� Spatial wideband audio

� Auto Collaborate

� 18 seats

� Purpose-built room

� 15 Mbps at 1080p

� 65” Plasma

� Spatial wideband audio

� Auto Collaborate 30fps


Introducing the CTS 1300 Series

For the Multipurpose Conference Room

• Opens up all multi-purpose rooms for

Cisco TelePresence

� Multi-camera design vs. pan/tilt/zoom

� Life-size experience… emulates 3-screen

switching on 1-screen

• Competitive pricing with HD


• Competitive pricing with HD

Videoconferencing room systems

• Minimal room remediation

� Great meeting experience

� TelePresence-class video

� First offer: 65” screen size

� Built-in audio conferencing

� Fast deployment


Extending Cisco Telepresence with IBM Sametime video conference


1920

1080

704

576

CIF video received from CUVC is scaled to 4CIF resolution by the CTS codec and then displayed on TelePresence 65”

1080p display surrounded by black borders


•La Gaude

•H.323 or H.320 Videoconferencing

•SIP Video Telephony

•Video Conference: H323 interoperability


•CUVC•New York

•Tokyo

•CTMS

•SCCP Video

•Telephony

Video Telephony

•Sametime

•H.264 1080p

•AAC-LD

•G.711

•H.264 CIF


IBM UC² capabilities from Social Networking environment



IBM UC2 integration with MS Outlook and Office

� Outlook/Office access to UC2 capabilities:

� Easy to see availability and to start Sametime

� Access to Business Card and Connections

information (next version to allow chat launch)

� QuickR document tools and places in Outlook

� Sametime web conferencing scheduling available

� Sametime chat has UC2 plug-ins available



Composite Applications Integration – IBM Notes & SAP

Alloy, a joint IBM and SAP solution

� Provides an integration of SAP business processes and data into Notes 8 client

Report Management

Leave Management

Travel Management


Workflow Decision Management


VoIP chat, Video

Telephony Integration

Persistent Chat Rooms

Real-time Community Collaboration Tools

Instant Screen Share

Location Services

IBM ® Lotus ® Sametime ® Product Family


Presence Awareness

Secure IM with Rich text, emoticons

Integration with Office

File Transfer, Screen Capture

Web Conferencing

Mobile Clients

Enterprise & Public IM Federation

Extensible Eclipse client & SDKs


IBM Lotus

Sametime

Unified

TelephonyAvayaIP PBX

CiscoIP PBX

IBM SametimeConnect client

IBM Lotus

Sametime

Unified

TelephonyAvayaIP PBX

CiscoIP PBX

IBM SametimeConnect client

•Sametime Unified Telephony

Click-to-call/click-to-conference,

Aggregated Telephony/IM presence,

Incoming call management ,

Embedded softphone,

PBX Integration


SiemensIP PBX

3ComIP PBX

OtherSIP PBXs

NortelIP PBX

NonIP PBXs

IBM Lotus

Sametime

Embedded softphone

SIPGateway

SiemensIP PBX

3ComIP PBX

OtherSIP PBXs

NortelIP PBX

NonIP PBXs

IBM Lotus

Sametime

Embedded softphone

SIPGateway


Mobility

� Sametime IM + Aggregated Presence

� VoIP (End To End) + Click To conference

� e-Mail PIM synchronization

• Lotus Mobile Connect client • Lotus Sametime mobility client• Lotus Traveler• iPhone• Cisco SCCP client (IP telephony)• Cisco SIP Client



IBM’s UCC value proposition

� Open & Extensible

� Intelligent Integration

� Easy & Intuitive to Use � Plan, Deploy, Manage

� Reduce Risk

� Faster Time to Value

Voice, data, Network expertise GTS


� Business Process Optimization

� Responsiveness & Agility

� Competitive Advantage

� Broad ecosystem

� Customer Choice

� Leverage existing investments

� Voice, data, Network expertise GTS