understanding the social media advertising landscape

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SOCIAL MEDIA ADVERTISING OVERVIEW #KBRSOCIAL @KatieBRoberts December 12, 2013

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The social media advertising landscape is complex. Learn about how to set social media advertising goals and objectives, the best advertising strategies for each objective and goal, and how to measure performance that drives bottom line business growth.

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Page 1: Understanding the Social Media Advertising Landscape

SOCIAL MEDIA ADVERTISING OVERVIEW

#KBRSOCIAL

@KatieBRobertsDecember 12, 2013

Page 2: Understanding the Social Media Advertising Landscape

Social Media Landscape

Page 3: Understanding the Social Media Advertising Landscape

Social Media Advertising {Goals}

Social Media Advertising

Facebook

Twitter

Linkedin

Google+

YouTube

Strategi

c Goal

s

Community Growth ● ● ●Engagement ● ● ● ● ●Customer Retention ● ● ●Brand Awareness ● ● ● ● ●Lead Gen ● ● ● ● ●Referrals ● ● ●Conversion / Remarketing

● ● ● ●

B2B / Partnerships ● ● ● ● ●Market Research ● ●

Page 4: Understanding the Social Media Advertising Landscape

Social Media Advertising {Objectives}

Your advertising objective is what you want people to do when they see your ads.

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Ad Units {Facebook}

•Website click; Website Conversion

•Page Post Engagement; Page Likes

•Event Responses

•Reach; Brand Awareness

•Leads; Remarketing

Promoted Page Posts

•Page Post Engagement; Page Likes

•Event Responses

•Website Clicks

•Reach; Brand Awareness

Sponsored Stories

•Engagement

•Website Click

•Lead Gen

•Remarketing

Offers

•Page Post Engagement; Page Likes

•Website Clicks

•Event Responses; Offers

•Reach; Brand Awareness

•Lead Gen; Remarketing

Unpublished Posts

•Website Clicks

•Lead Gen

•Remarketing

•Offers

DR Ads

Use the different types of ads for differing business objectives and goals.

Page 6: Understanding the Social Media Advertising Landscape

Audience Targeting {Facebook}

•Fans of Brand Page

•GOAL: Drive Page-level engagement, inbound traffic

Fans

•Friends of Brand Page Fans

•GOAL: Drive page-level engagement; enhance brand awareness efforts

Friends of Fans

•General FB Audience

•Profile-based, geo-target, interests (keywords, pages/groups)

•Community relationship (conntected to page, not connected)

•Advanced targeting: language, education, workplace

•GOAL: Drive brand awareness, page-level engagement, inbound traffic

Facebook Audience

•Website visitors

•Use of conversion pixels

•GOAL: Drive remarketing initiatives for lead gen, lead conversion

FB Exchange

•Contact Lists: Prospect Database, Customer Database, Look-alike Cluster

•Use of conversion pixels

•GOAL: Utilizing database for brand awareness, lead gen, conversion, loyalty. referrals

Custom Audiences

Page 7: Understanding the Social Media Advertising Landscape

FBXchange {Facebook}

Page 8: Understanding the Social Media Advertising Landscape

Custom Audiences {Facebook}

Types of Custom Audiences Lookalike cluster Targeted ad segment

Available in Power Editor How it Works:

Upload list with match criteria fields FB will search accounts for criteria match When a match exists, ad is displayed to that

user Lookalike cluster is primarily used

for lead gen Finding prospects that have interests and FB profiles similar to those that match in customer list

Page 9: Understanding the Social Media Advertising Landscape

Ads Bidding {Facebook}

Optimization is key when bidding and building the algorithm

CPM: Optimized to get more likes or more comments (page post ads, like ads) Charged every time someone sees post (impression) Bid is set to a daily budget – FB will determine bid price per instance

CPC: Advanced bidding 3 options: Optimized to get more actions (like, comment), Optimize

for clicks, Optimize for impressions Optimize to get more likes/comments

Daily budget is used as bid, FB will determine individual ad bid performance

Optimized for impressions Optimize for clicks

Automatically optimize for more clicks Manually bid for clicks

Optimize for impressions (switches to CPM) Charged for impressions Set a bid for impression (per thousand impression)

OPE: Optimized for Engagement Optimized for likes vs. clicks vs impression

Page 10: Understanding the Social Media Advertising Landscape

Ad Rules & Best Practices {Facebook}

Compelling copy and imagery

Be cognizant of time decay Impact on sentiment, edge

rank algorithm, and overall ad performance

Test! Test bid pricing, duration of ad,

copy, desktop vs. mobile, audience targeting

20

%rule

Page 11: Understanding the Social Media Advertising Landscape

Twitter Ads

Drive engagement, inbound traffic, lead gen, follower growth

Ad Units include: Account Promotions Keyword and Profile targeting Interests Targeting Television Targeting Tailored Audiences

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Twitter Ads

Page 14: Understanding the Social Media Advertising Landscape

Twitter Ads

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Linkedin Ads

Drive engagement, inbound traffic, lead gen, community follower growth

Targeting includes: Location Companies

Name, Category, Company Size, Industry Option to exclude specific company name

Job Title Title, Category – job function, seniority Option to exclude specific titles

Advanced Targeting: School, Skills, Group, Gender, Age

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Linkedin Ads

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Linkedin Ads

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Questions

Have questions? Tweet me @KatieBRoberts //

#KBRSocial Facebook /Katie.B.Roberts Linkedin /KatieBRoberts

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Socially Savvy?

Send resume to: [email protected]