understanding the millennial generation @ work
TRANSCRIPT
…and what organizations can do to address their needs.
What Millennials want from work…
JULIE SMITH@smJulie | [email protected], Point B
© 2016
80 Million people
ages 22 – 38 1/3 of workforce
(c) 2016
How do you help them connect the dots?Help tie the company’s mission and vision and the work they do to the big picture.
Demonstrate commitment to communities in which you are located as well as broader world issues.
Millennials want a sense of purpose.They want to see how their work helps the company, customer, and world around them.
(c) 2016
How do you create a culture that recognizes the value they bring?Support individuals to develop expertise and share information and ideas. Define clear roles in working groups to foster understanding and respect based on unique knowledge and insight.
Millennials want to feel valued.Everyone can be a leader; tenure and experience should not always outweigh knowledge and ability. Millennials want respect for what they know and contribute.
(c) 2016
Millennials want to learn and grow.Millennials want ongoing training and education; they want to grow and learn on the job and want to share their learning back to the organization.
What opportunities do you provide?Provide opportunities for formal and informal learning. Connect them to mentors (internal and external) - they want it and respond well.
(c) 2016
Millennials crave immediate response. Millennials want to provide and receive real-time feedback. They expect acknowledgement (at the very least) or action.
Do you give and receive feedback?Provide ongoing feedback on performance and outcomes. Ensure they have visibility to the impact of their work. Welcome feedback from them.
Celebrate individual and team success – recognition can be the best reward.
(c) 2016
Millennials see technology as a way to increase both productivity and connectivity.Technology is highly intuitive for millennials and they expect to use it to do their work. They may choose to employ it in new or different ways.
Do you embrace technology savviness?Keep up with technology changes and adapt organizational practices to keep up.
Appreciate the opportunities new technologies present and develop timely communication practices and standards to ensure you can take advantage of them.
(c) 2016
Millennials want to participate in company growth and operations.They want to share and exchange ideas to improve the company and its offering and want to be involved in formulation of policy.
Do you welcome input and engagement?Tap into their energy to add creativity to corporate development. Find ways to include millennials in the formation of company principles and practices.
(c) 2016
Millennials put more emphasis on output than process.They want clear, objective measures for success. They want the space to find creative solutions to business challenges.
Are you focused on output and flexibility?Provide clear expectations of what success looks like.
Tap into the value of variety of workstyles and backgrounds. Allow employees to work flexible schedules (recognizing what work occurs outside the office).
(c) 2016
Millennials respond best to sincerity and authenticity.They expect leaders and companies to live up to their commitments and principles.
Do you walk the talk?Ensure your organization is following through on corporate principles and implicit promises within the organization, community, and beyond.
…and what organizations can do to address their needs.
What Millennials want from work…
JULIE SMITH@smJulie | [email protected], Point B
© 2016
80 Million people
ages 22 – 38 1/3 of workforce