understanding the internet business puzzle
DESCRIPTION
A snapshot from a full seminar I'll be doing... how to look at things from your Customers' Point of View; what they see before they "meet you" and how your website's Home Page directs them to where they want to be - watch on YouTube as well: http://www.youtube.com/watch?v=ZXWX9b2YXogTRANSCRIPT
Unravelling the Internet Business Puzzle
Always Look at EVERYTHING from the customer's point of view
You don’t really want this to happen do you?
Also Define what YOUR Goals Are
Look at your goals; What are they? WHY are they?
Understand the difference between what the customer wants and what YOU want.
You MUST understand the Conversion Path
Compare Your Goals to The Entry Points / Pages on Your Website -
Are Your Landing Pages Optimised for RESULTS?
You will need a basic understanding of ANALYTICS.
You must measure every dollar spent and look at returns on investment (ROI)
Every hour invested must be tested. Track the TIME you spend as well.
It’s NOT just about how much you earn; it’s about how much you spend COMPARED to how much you earn!
In Order to Achieve YOUR Goals…
Look at Things From Your Customers Point of View…
Do you have… A modern, fresh design? Is it
professional? Is it competitive? A home page header (the area “above
the fold”) that highlights your main income areas and your call to ACTION.
A home page that summarises what you do, offers easy contact, testimonials, Social Media and subscription options?
Is your site MOBILE friendly? If not, when will it be?
The Home Page is a Guide! Additional pages offer “one
problem and one solution.” Always use sales copy; a call
to action on EVERY page! Focus on Your Primary Goal
THEN offer alternatives.
These are The Keys to Conversions…
Look at the Point of Contact for them (off your website…) Does it “pre-qualify” them? Do they know WHY they are
visiting? Look at Your Content?
Does it offer SOLUTONS to needs? Look at Your CALL TO ACTION…
Does it ASK people to make a decision? (Buy / Contact / Opt-in)
Turning Browsers into Buyers
Never be afraid to ask for the order -
Remember: Not everyone buys the first time they “meet you.” Offer a FREE “something” in exchange for
name and email address (opt-in form / newsletter etc).
Use a follow up auto-responder to automatically follow them up. Give them an instant thankyou [a promise to…] Then DO IT!
Use an online CRM for those who contact you through your contact form.
Always Follow up / Follow up / Follow up
Create Your Own Sales Funnel
Contact me at PaulBarrs.com and ask for a Marketing Evaluation of your own Website.
I can help you get better results online!- Paul Barrs