umt ecommerce practice deck - techm

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Corporate Overview

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Page 1: UMT eCommerce Practice Deck - TechM

Corporate Overview

Page 2: UMT eCommerce Practice Deck - TechM

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Usha Martin Technologies - Quick Facts

Telecom | Analytics & Mobility | eBusiness Solutions | Contact Centre Services

Part of the $ 1 Billion Usha Martin Group.

Group diversifies into manufacturing, mining, metals, IT, Infra & Education

Two Decades of Telecom Domain expertise

Total offices – 4 spread across APAC, US, Europe and Africa

ISO 9001:2008 Certified

Assessed at SEI CMMI ML3

70+ global engagements across 11 Countries

Key Client Locations

Technical Support

Development Center

Sales and BD

Page 3: UMT eCommerce Practice Deck - TechM

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Usha Martin Technologies Offerings

• End-to-end Telecom Billing• BI & CRM Solutions •Offer Telecom

Services across multi-engagement models • Offshore• Onsite• Managed

Services

• Deliver eBusiness solutions based on HYBRIS & SAP platform globally.

• Provide Enterprise Mobility Solutions across diverse platforms and devices.

• Special expertise is in High Volume data management skills in complex environments

• Full Service Suite in Analytics spanning• Consulting• Implementation • Specialized

Services

We offer Enterprise Lifecycle Support Services – • From Acquisition

to Collection• Across Voice,

SMS, Social Media, Web Chat and eMail

Page 4: UMT eCommerce Practice Deck - TechM

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Skill Inventory – Skill Matrix

Java

PL-SQL/O

racle / D

BA

Testing

Quality

Project Management

ESB (M

ULE)

C,C++

BI/.NET

Vaadin

Android/IOS/M

obility

Hybris

Skills

0

5

10

15

20

25

1yr -5yrs5yrs -8yrs8yrs -10yrs > 10yrs

Experience range :

Page 5: UMT eCommerce Practice Deck - TechM

Our Commitment to Quality

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Establish and implement quality management system across organization, followed by continual improvement

QMS compliance with IEEE guidelines

Certified to ISO 9001:2008Assessed for SEI CMMI ML3

Quantitative management of projects and processes

Better predictability and process improvement by virtue of Metrics capture & analysis

Commitment & involvement towards quality initiative – regular audits, management reviews & process roadmap

Page 6: UMT eCommerce Practice Deck - TechM

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Our eCommerce & Mobility Practice

Page 7: UMT eCommerce Practice Deck - TechM

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eCommerce PracticeWe are HYBRIS Global extended partner. We are the few select partners in HYBRIS ecosystem; having resources with significant experience in HYBRIS implementation space. 50+ Trained Hybris developers (70% are Hybris Core Certified)

Highly competent and experienced implementation team: Program Manager, System Architect, Business Analyst, Developer, Quality Assurance.

30+ resources on Europe based engagements

– 21 onsite + 11 offshore.

Technology Stack- Hybris 4.8 to 5.1 , Spring

CMMi ML3 certified process capability with extensive experience in offshore execution. UMT’s Hybris practice has exposure to advanced Hybris customization and implementation, including:

– Cockpit Framework (product cockpit, CS cockpit, CMS cockpit), Administration, Processing, Customized search, Localization and GUI customization, SAP integration, Data Validation, CMS template for home page and product details pages, Cart page implementation, Promotions integrations, Order history module, Media import & front end integration, Production Support.

Page 8: UMT eCommerce Practice Deck - TechM

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Skill Augmentation.

Independent Testing.

Hybris enhancement & support (on a Managed Services or a fixed effort / price work package model).

Responsive frontend & UI development.

Our eCommerce Services

Page 9: UMT eCommerce Practice Deck - TechM

MOBILE APPLICATION MANAGEMENT

CENTRE OF EXCELLENCE

SHARED SERVICE UNIT

SERVICES

MOBILITY PRODUCT / PLATFORM IMPLMENTATION

DEVELOPMENT

PLATFORM AND ENTERPRISE INTEGRATION DESIGN

DESIGN

MOBILE TECHNOLOGY ARCHITECTURE DEFINITION AND

INTEGRATION

CONSULTING

Services

Mobility Service Offerings

Page 10: UMT eCommerce Practice Deck - TechM

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Mobility Technology Capability

Page 11: UMT eCommerce Practice Deck - TechM

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Skill Partnership Solutions

Development Services

Web Development & Programming (PHP, Java, DotNet)

E-commerce Solutions (Hybris, Demandware)

Mobility Services

Android, iOS, Blackberry, J2ME

Mobile Web Enablement

Enterprise Mobility - SAP

Offerings

Key Takeaway(s)Vanilla to Rare Skill Resourcing Partner – Web to MobilityGuarantee on quality, turnaround time & cost.

Page 12: UMT eCommerce Practice Deck - TechM

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eCommerce Resource Strength

• Offshore team based out of Calcutta, India.

Distribution

Project Manager

Technical Architect

Testers

Senior Developers

Junior Developers

25%

35%

20%

10%

10%

Page 13: UMT eCommerce Practice Deck - TechM

Case Studies

Industry: An US based technology Product Company for their operations in ASIA PACIFIC.

Business Case: Develop and enhance the Clients online store.

Solution:• Delivered the e-Commerce requirements on Hybris 5.0 Platform.• Helped the client to attain their goal of changing the perception as a more consumer-

friendly company.

Benefits:• Improved the customer's online experience• Enhanced the campaigns functions• Increased touch points• Enhanced CRM capabilities• Re-design of the UX• Implement a flexible and extensive back office to support enhanced features including

integration to Alipay and Union payment gateways, Baozun warehouse management system, among others.

• Provide Production support

Page 14: UMT eCommerce Practice Deck - TechM

Case Studies

Industry: A Retail Client, Britain's oldest wine and spirit merchant.

Business Case: Implementation of Omni-channel commerce and Information Management solution.

Solution:• eCommerce website transformation to Hybris platform

Benefits:• B2C with all the basic commerce functionalities• Management of commerce product items like wine, spirit, accessories, wine event tickets,

etc.• Enabling customer to store wine products to customer's inbond Cellar.• Management of Clients customer account.• Bidding on customer's stock and selling stock, bid acceptance, etc.• Customized international delivery options.

Page 15: UMT eCommerce Practice Deck - TechM

Case Studies

Industry: A Retail client in Europe.

Business Case: Development and implementation of eRetail site.

Solution:• Configured and integrated multiple applications to create a highly refined solution

incorporating targeted merchandising, multivariate testing, and easy search and navigation• The solution also included powerful business management tools to enable smooth & quick

updating and management of the siteBenefits:

• A new eCommerce website with advanced trading platform and rich targeted merchandising capability was created. The site architecture is scalable and flexible enough to support the diverse requirements of the client well into the future.

Page 16: UMT eCommerce Practice Deck - TechM

Together .. We will win !!

Thank You…

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