Type of Request☐ New Position ☐ Replacement ☐ Contract

Payroll Title Working TitleGradeTargeted SalaryType of Appointment

End Date (if contract extension)

Critical FunctionsExplain the specific tasks and duties required of the position and how this work is currently being accomplished

For Replacement requests, provide the name of the incumbent employee. You must submit a copy of the incumbent's job description in addition to the proposed job description for the position. If new position, type"NA"

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Appointment %

Proposed Request

DGSOM POSITION REQUESTRequired fields in red border must be completed to continue the request process. Your final submission must include the proposed job description, organizational chart, and relevant funding information (detailed on Page 3) for HR and leadership review.

Compensation Review

Essential Hire Justification (Required for Hiring Committee)Explain the specific reason for the request, including the function of this position and the direct impact on core and essential business operations. Describe any negative impact if the position request is not approved. The committee is utilizing the following criteria to evaluate whether a position is essential:

1. Mission Critical - Position plays a critical role in the advancement of strategy and/or research. Skills and experience required is highly specialized. Role has a broad impact and is expected to advance departments in one or all of the following areas: operational excellence, financial performance, achievement in research, education, and growth.

2. Critical to Operations - The position serves in a critical operational role that is necessary in order to maintain general business operations, even when department operations are significantly reduced.

3. Critical to Quality - Position is required to maintain operating standards. Without the position, the organization would face an increased and unacceptable level of risk, safety concerns and legal or ethical obligations.

4. Essential to Research - Positions must be tied to essential research that is currently active and requires a unique qualification or specific skill set that is not easily transferable.

Explain all other options that were evaluated prior to submitting the position request (Required)

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Criteria for Consideration

Provide justification for why work volume and work load necessitates hiring for this position. Please be as specific as possible and attach additional documents if needed. (Required)

DGSOM POSITION REQUEST

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Funding source that supports the position (Required):

If selected Other Funds or Combination from the above list, please provide funding source information:

Please refer to the chart below to attach the required documentation for each funding source. Please supply documents from the following accounting periods: a full year report for the fiscal year most recently closed + a report for the month most recently closed.

DGSOM POSITION REQUEST

Funding Information

Funding Source Required Documents

State General Funds

Indirect Cost Recovery Funds

Compensation Plan Funds

Contract & Grant Funds

Staff 19900 permanent budget compared to assigned staff payrollDG Inform - Monthly Consolidated Statement for State General Funds

DG Inform - Monthly Consolidated Statement for ICR Funds

DG Inform - Monthly Consolidated Statement for CompensationPlan Funds

Notice of AwardCurrent PI Portfolio Financial Report (DG Inform - Summary of Funds report for specific PI)

Gift & Endowment Funds Gift & Endowment spend purposeDG Inform - Monthly Consolidated Statement for specific G&E fund(s)

Sales & Service Funds Current Sales & Service AgreementDG Inform - Monthly Consolidated Statement for specific S&S fund

Other Funds DG Inform - Monthly Consolidated Statement for Other funds(s)

Provide a statement to summarize position funding for the Hiring Committee's review:

Instructions on Final Submission for Hiring Committee Review

Document Attachment 1

Submissions must have all required documents in the format listed below for review

Complete Position Request Packet with CAO signature

Document Attachment 2All combined into one attachment:

• Approved and classified job description for the requested position• Plus, if requesting a replacement position, a copy of the incumbent's

job description• Department organizational chart with requested position highlighted• Relevant funding information (detailed in chart above)

Payroll Title Requisition Number

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Department Name CAO Name

CAO SignatureClick here for tutorial on creating an electronic signature

Section 2: CAO Submission

Department NameHiring Manager/HR Rep Name Hiring Manager/HR Rep Email

Section 1: Hiring Manager/HR Representative Submission

Section 3: Hiring Committee ReviewHiring Committee Decision

Final Comments

DGSOM POSITION REQUEST

CAO Email

DO NOT WRITE BELOW THIS LINE - FOR DEAN'S OFFICE HR USE ONLY

Jonsson Comprehensive Cancer Center

Commitment Type Faculty Name

InitialCommitment

Amount

Description End Date Dept. FAU AmountReimbursed Prior to FY20

Amount Reimbursed

(FY20)

Remaining Balance from

Prior Years (Available in

FY21)

Amount Available

(FY21)

Projected FY21 Spend (including two new positions)

Projected Balance at

end of FY21

Budget (FY22)

Amount Available

(FY22)

DGSOM DODepartment Support

TEITELL, MICHAEL A

17,500,000 Cancer Center Operational and Programmatic Support - $3.5M/yrTerm: 5 years (FY18, FY19, FY20, FY21, FY22)

06/30/2022 431280-1D-17341 3,631,475 2,438,939 4,429,587 7,929,587 2,147,320 5,782,267 3,500,000 9,282,267

Exempt Programmer Analyst III (Rich Thigpen) / JCCC IT position (Proposing Exempt Proammer Analyst III; no change):$127,997 90% Midpoint salary & benefits paid from DGSOM DO funding

$14,222 10% Midpoint salary & benefits paid from BSCRC funding (agreed upon % of salary due to JCCC providing IT support for BSCRC)$142,218 100%

Chief Administrative Officer

Clinical Research Unit

UCLA Jonsson Comprehensive Cancer Center Administration & Operations

Heme/Onc Employee

Business & Research Operations

CRU – Director, Division of Clinical Research

Support Services

CRU – Director, Division of Clinical Research Execution Services

CRU – Director, Division of Community Oncology

Research Services

CRU – Director, Division of Clinical Trial Development

CRU – Director, Division of TRIO-US Support

Services

≈ 7 Reports

≈ 3 Reports(1 Sr. Pub Admin

Analyst replacement)

≈ 15 Reports

≈ 13 Reports

Assistant Director for Finance

Financial Specialist

Financial Analyst

Facilities & Strategic Project Manager

Work Study Student

HR & Purchasing Manager

Payroll & Purchasing Analyst

IT ManagerIT Support

Coordinator

Director of Communications

Media Relations Manager

Sr. Multi Media Officer

Digital & Analytics Officer

Cancer Data Science Program Admin

Office of Cancer Training & Education –

Sr. Program AdminData Analyst (50%)

Program Staff (≈ 40)

Executive Assistant / Events Manager

Admin Assistant III / Reception

Director of Informatics

Admin Specialist

JCCC Associate Director for Informatics

Analytics Manager

Business Systems Analyst

Application Support Manager

Reporting Analyst

Application Developer

Communications & Marketing

Admin Assistant

Jonsson Cancer Center Foundation (501(c)3)

New/Replacement Position

Manager, Research Administration

Data Analyst (50%)

Sr. Grants Admin

≈ 2 Reports

≈ 94 Reports

≈ 5 Reports

Chief Administrative Officer

UCLA Jonsson Comprehensive Cancer Center IT & AV Services Unit

Manager, IT & AV ServicesProgrammer/Analyst III Sup.

IT Support CoordinatorProgrammer/Analyst II

Replacement Position

REVISED JOB DESCRIPTION FOR

MANAGER IT & AV SERVICES

(PROGRAMMER/ANALYST III SUPERVISOR)

Title Code Approved Title Effective Date Act. Type ER/Unit Code

JA Number Exception Department Code Comp Analyst Date David Geffen School of Medicine at UCLA

DO NOT WRITE IN SHADED AREAS – DGSOM HUMAN RESOURCES USE ONLY ADMINISTRATIVE SUPPORT (NON-PATIENT CARE) JOB DESCRIPTION

REASON FOR PREPARING DESCRIPTION (*THE DESCRIPTION MUST INDICATE WHICH RESPONSIBILITIES WERE ADDED OR CHANGED SINCE THE LAST REVIEW) NEW POSITION RECLASSIFICATION REQUESTED UPDATE/REVIEW REQUESTED UPDATE/FOR RECORD ONLY*

INCUMBENT NAME DEPARTMENT/DIVISION/UNIT UCLA Jonsson Comprehensive Cancer Center

% TIME 100

CAREER LIMITED RESTRICTED LIMITED PARTIAL YEAR CAREER

PRESENT PAYROLL TITLE Programmer/Analyst III

TITLE CODE 7275

ER/UNIT CODE E (99)

WORKING TITLE (IF DIFFERENT) Manager of IT & AV Services

REQUESTED PAYROLL TITLE Programmer/Analyst III Supervisor

REQ

ER Code: A B C D E F G

Bargaining Unit: 99 CX HX NX EX SX TX RX K4

SUPERVISOR NAME Melissa Fitzmaurice Neligan

PAYROLL TITLE Chief Administrative Officer

EXTENT OF SUPERVISORY RESPONSIBILITY (CHECK APPLICABLE BOXES)

NAME OF PERSON WHO ASSIGNS WORK (IF OTHER THAN ABOVE) PAYROLL TITLE FINAL SELECTION TRAINING

DEPARTMENT HEAD’S NAME Michael Teitell, MD, PhD

TITLE Director

WORK ASSIGNMENT WORK REVIEW

DIRECTLY SUPERVISES THE FOLLOWING EMPLOYEES Attach Organizational Chart

LIST FTE & TITLES NAME JOB TITLE John Reyes Programmer/Analyst II

LIST POSITIONS REPORTING INDIRECTLY TO EMPLOYEE

NUMBER OF EMPLOYEES JOB TITLE

PERFORMANCE REVIEW DISCIPLINE

Total Budget Responsible for: $

LIST ANY LICENSES, CERTIFICATES, DEGREES OR CREDENTIALS REQUIRED BY LAW FOR THE JOB

LIST ANY MACHINES, TOOLS, EQUIPMENT, OFFICE APPLICANCES OR MOTOR VEHICLES REQUIRED TO DO THE JOB; INDICATE WHETHER USE IS OCCASIONAL, FREQUENT OR CONSTANT.

Servers (SQL, Web, Database, Domain); PC and Mac Hardware and Software; Microsoft Office Suite Software; Filemaker; Miscellaneous Office Software; SQL; Built-in Conference Room Audio-Visual Equipment

EMPLOYEE - I CERTIFY THAT THE INFORMATION ON THIS FORM IS CORRECT, COMPLETE & DESCRIBES MY JOB AS I UNDERSTAND IT.

IMMEDIATE SUPERVISOR - I HAVE REVIEWED THE STATEMENTS ON THIS FORM & CERTIFY TO THEIR ACCURACY

DEPARTMENT HEAD - I HAVE REVIEWED THE STATEMENTS ON THIS FORM & CERTIFY TO THEIR ACCURACY

Richard Thigpen

REVISED JOB DESCRIPTION

SUMMARY STATEMENT Reporting to the UCLA Jonsson Comprehensive Cancer Center Chief Administrative Officer (CAO), the Manager of IT and AV Services (Manager) oversees all information technology (IT) and audio-visual (AV) infrastructure and support services for the Cancer Center and the Broad Stem Cell Research Center (BSCRC), and develops and implements strategic plans and priorities for IT and AV services. The Manager is responsible for server and network administration, including maintenance of hardware (servers, switches, network equipment, etc.), ensuring nightly back-ups, overseeing all necessary patches and updates, and ensuring stability of critical server-level software. The Manager is responsible for ensuring customer-focused desktop support services for the Cancer Center and the BSCRC, and for procuring, inventorying, and updating as required all computer hardware, accessories and software licenses. IT security responsibilities include physical security, virus protection, encryption, provisioning of account access, etc. The Manager is responsible for ensuring adequate and customer-focused AV support for all Cancer Center and BSCRC meetings, seminars, retreats and other events as well as for ensuring fully functioning built-in AV systems within the various Cancer Center and BSCRC conference rooms. While the Cancer Center website is managed by the Communications Unit, the Manager provides backend support for website elements such as built-in databases and search functionalities. The Manager must have expert level knowledge of server administration, desktop support, and other IT and AV issues as well as the ability to motivate subordinate staff. They must be customer service focused and committed to moving forward the Cancer Center’s mission of accelerating discoveries to prevent and cure cancer. TYPE OF SUPERVISION RECEIVED With guidance and support from the CAO, the Manager of IT and AV Services is responsible for independently prioritizing and carrying out duties within the assigned areas of responsibility. The Manager independently oversees all IT and AV operations for the Cancer Center and the Broad Stem Cell Research Center and develops and implements strategies for continuous improvement. The Manager liaises closely with various IT departments throughout UCLA and UCLA Health in support of the Cancer Center’s IT and AV needs and in support of the Center’s mission. HOW LONG HAVE THE DUTIES & DISTRIBUTION OF TIME BEEN SUBSTANTIALLY AS BELOW?

ATTACH A COPY OF MOST RECENT ORGANIZATION CHART

AMOUNT OF TIME DUTIES AND TASKS

40%

A. Server and Network Administration

• Perform LAN management duties and server administration maintaining all necessary hardware (servers (currently 11), switches, network equipment, etc.). Assess server capacity and plan and implement upgrades and new servers as necessary.

• Oversee daily, weekly, and monthly backups maintained by a cloud-based vendor. Ensure backups are functioning properly and implement periodical testing of server backups. Retrieve data as needed.

• Create and implement a Server Maintenance plan, including installation and maintenance of operating systems, software, databases, patches and updates

• Communicate changes clearly, and in advance, with impacted end users and stakeholders

• Ensure the performance, reliability, availability, integrity and security of all networks, servers, and databases.

• Assess, develop, document and implement a sustainable Disaster Recovery plan for JCCC-Servers.

• Configure and maintain firewall settings in alignment with UCLA policies.

• Create and maintain technical and user documentation, such as Server Network diagrams and other appropriate artifacts

• Delegate and assign server and network administration duties and responsibilities as appropriate to subordinate staff, providing them with the necessary training, tools and support to be successful while enabling them to expand their skills and grow as professionals.

40%

B. Desktop Support and Hardware/Software Inventory Management

• Oversee and with subordinate provide desktop computing support for over 150 users (faculty, staff, and business associates) on the Cancer center LAN/WAN and on stand-alone PC systems.

• Maintain all Cancer Center and Broad Stem Cell Research Center (BSCRC) workstations, laptops, tablets, etc. Upgrade and configure new and existing equipment, establish and maintain security policies, troubleshoot hardware and software problems for users, access other campus computer systems, and manage software systems.

• Provide consulting/support to end users for network installation/connectivity issues, computer acquisition, software installation and maintenance. Maintain, evaluate and propose hardware and software applications to meet units and individuals’ needs.

• Service Now Management of JCCC Queue: Promptly assign or remediate incoming service request.

• Manage new and existing projects. I.e. PI requests for lab equipment.

• Manage lab equipment computer systems not networked, on secluded vlans or main UCLA campus network.

• Maintain and repair/replace computer peripherals (printers, scanners, network cards, etc.) and hard drives.

• Perform regular inventory of all hardware ensuring all is accounted for and properly disposing of and replacing hardware that is no longer viable.

• Delegate and assign desktop support and hardware/software inventory duties and responsibilities as appropriate to subordinate staff, providing them with the necessary training, tools and support to be successful while enabling them to expand their skills and grow as professionals.

15%

C. Audio-Visual Support

• Provide support for AV needs for all Cancer Center and BSCRC meetings, seminars, retreats, and other events.

• Maintain built-in AV equipment in Cancer Center and BSCRC conference rooms.

• Delegate and assign audio-visual support duties and responsibilities as appropriate to subordinate staff, providing them with the necessary training, tools and support to be successful while enabling them to expand their skills and grow as professionals.

5%

D. Other Responsibilities

• Provide backend support for website elements such as databases and search functionalities working in close collaboration with the Cancer Center’s Communication Unit. Collect and update membership profiles for the website on an annual basis at a minimum and more often as required.

• Ensure that website is functioning, accessible and secure.

• Maintain and update as necessary the Cancer Center’s IT disaster recovery plan.

• Develop IT budget and ensure appropriate spending within approved budget.

• Provision AD and other required accounts to users.

• Serve as a consultant/trainer in the use of administrative in-house or campus-wide applications as well as all software programs for Cancer Center and BSCRC administration.

• Serve as liaison between the Cancer Center/BSCRC and other UCLA and UCLA Health IT and AV

departments, coordinating as required.

• Review and test all proposed third-party applications and make recommendations as to the effectiveness of the applications and their compatibility with other applications and existing network architecture.

• Maintain expert level knowledge related to changes and direction in IT.

• Consult with Cancer Center and BSCRC leaders and staff to determine user requirements for administrative applications.

• Supervise subordinate staff providing them with guidance, training and support to be successful while helping them to grow as IT and AV professionals. Provide regular feedback, address any performance issues in a timely manner, and develop all formal evaluations required.

UCLA C-I-CARE: MY COMMITMENT TO CARE • Observe and practice all the Service Standards listed in the “World Class Practices” (which I have read and

signed). o Practice C-I-CARE when interacting with visitors, internal customers and co-workers. o Connect with the visitors, internal customers and co-workers by addressing them as Mr./Ms., or

by the name that they prefer. o Introduce yourself and your role. o Communicate what you are going to do, how long it is going to take, and how it will impact

them. o Ask and anticipate visitors, internal customers and/or co-workers needs, questions or concerns. o Respond to visitors, internal customers and/or co-workers questions and requests with

immediacy. o Exit courteously and/or with an explanation of what will come next (or when you will be back to

check on them). o Practice C-I-CARE phone etiquette during all phone interactions.

• Always exercise courtesy whenever visitors, internal customers and co-workers are present. o Respect privacy and dignity of our visitors, internal customers and co-workers. o Maintain professionalism in the presence of visitors, internal customers and co-workers.

• Observe departmental competencies and practices. o Act as a role model, verbally and behaviorally demonstrating skill, enthusiasm, positive problem

solving, commitment and loyalty to the profession and the organization. o Participate in positive problem solving by providing suggestions and possible solutions to

identified concerns/problems in the work place.

SKILLS, KNOWLEDGE AND ABILITIES TASK REFERENCE

IMPORTANCE

A Bachelor of Science in Computing or equivalent degree from an accredited institution. All Required

A minimum of five (5+) years’ experience in organizational IT principles, concepts, and methods in a Windows environment (server administration, data storage, networking).

All Required

Previous supervisory experience. Ability to appropriately delegate and assign work to subordinates while providing the guidance, training and support necessary for them to be successful. A dedication to helping staff grow professionally.

All Required

Proficient expertise managing Active Directory, Microsoft SQL Server and IIS. All Required

Expert level knowledge of Microsoft Office Suite products.

All Required

Knowledge of HIPAA privacy regulations for use and disclosure of patient information.

All Desirable

Demonstrated ability to organize tasks, set priorities, and work effectively and productively under conditions of a heavy workload and frequent interruptions, distractions, and deadlines.

All Required

Ability to handle stressful circumstances calmly, effectively, and efficiently.

All Required

Demonstrated ability to work in teams and independently and to set priorities that accurately reflect the importance of job responsibilities.

All Required

Demonstrated ability to establish and maintain cooperative working relationships with administrators, faculty, staff, students, visitors, vendors, volunteers, the public, and other offices.

All Required

Previous project management experience in an academic environment. Experience with SOP documentation - development of SOPs to ensure proper IT support.

All All

Highly desirable Required

Keen attention to detail and ability to monitor and maintain detailed records and observe internal controls.

All Required

Demonstrated communication skills, oral and written, for communicating complex ideas lucidly, composing concise logical correspondence, collecting and relating information using correct spelling, grammar, syntax, punctuation, etc.

All Required

Demonstrated customer service focused approach to IT and AV support service.

All Required

INCUMBENT JOB DESCRIPTION FOR

MANAGER OF IT SERVICES

(PROGRAMMER/ANALYST III)

Title Code Class:Sub Approved Title Effective Date Act. Type ER/Unit Code

JA Number Exception Department Code Comp Analyst Date C Code

Employment Rep Date E Code Sensitive Position Yes No

Conflist of Interest Yes No

DO NOT WRITE IN SHADED AREAS - PERSONNEL USE ONLY

REASON FOR PREPARING DESCRIPTION (*THE DESCRIPTION MUST INDICATE WHICH RESPONSIBILITIES WERE ADDED OR CHANGED SINCE THE LAST REVIEW) NEW POSITION RECLASSIFICATION REQUESTED UPDATE/REVIEW REQUESTED UPDATE/FOR RECORD ONLY*

INCUMBENT NAME Thigpen, Rich

DEPARTMENT OF Jonsson Comprehensive Cancer Center

% TIME 100

CAREER CASUAL RESTRICTED CASUAL PARTIAL YEAR CAREER

PRESENT PAYROLL TITLE Programmer/Analyst III

TITLE CODE None

ER/UNIT CODE E (99)

WORKING TITLE (IF DIFFERENT) Computer Support Services Manager

REQUESTED PAYROLL TITLE Programmer/Analyst III

REQ

SUPERVISOR NAME Robert DuWors

PAYROLL TITLE Administrator/Coordinator/Officer (Functional Area): 0355

STATUS CR __ __ /__ __ / __ __

NAME OF PERSON WHO ASSIGNS WORK (IF OTHER THAN ABOVE) PAYROLL TITLE CS __ __ / __ __ / __ __ CA __ __ / __ __ /__ __

DEPARTMENT HEAD’S NAME Judith Gasson, PhD

TITLE Professor and Director

CN __ __ / __ __ / __ __ RP __ __ / __ __ / __ __

DIRECTLY SUPERVISES THE FOLLOWING EMPLOYEES

NAME JOB TITLE Evan Urkofsky Computer Resource Specialist II

LIST POSITIONS REPORTING DIRECTLY TO EMPLOYEE

NUMBER OF EMPLOYEES JOB TITLE 1 Computer Resource Specialist II

ER __ __ / __ __ / __ __ ES __ __ / __ __ / __ __ EA __ __ / __ __ / __ __ EC __ __ / __ __ / __ __

*At various times, consultants are utilized for special projects *At various times, consultants are utilized for special projects EXTENT OF SUPERVISOR RESPONSIBILITY (CHECK APPLICABLE BOXES)

FINAL SELECTION TRAINING WORK ASSIGNMENT WORK REVIEW PERFORMANCE REVIEW DISCIPLINE

LIST ANY LICENSES, CERTIFICATES, DEGREES OR CREDENTIALS REQUIRED BY LAW FOR THE JOB B.S. or equivalent credits/training in computer sciences or information technology

LIST ANY MACHINES, TOOLS, EQUIPMENT, OFFICE APPLICANCES OR MOTOR VEHICLES REQUIRED TO DO THE JOB; INDICATE WHETHER USE IS OCCASIONAL, FREQUENT OR CONSTANT. web servers (Windows 2000); database server (NT); domain server (NT); PC; Mac; Filemaker; miscellaneous office software; SQL

EMPLOYEE - I CERTIFY THAT THE INFORMATION ON THIS FORM IS CORRECT, COMPLETE & DESCRIBES MY JOB AS I UNDERSTAND IT.

IMMEDIATE SUPERVISOR - I HAVE REVIEWED THE STATEMENTS ON THIS FORM & CERTIFY TO THEIR ACCURACY

DEPARTMENT HEAD - I HAVE REVIEWED THE STATEMENTS ON THIS FORM & CERTIFY TO THEIR ACCURACY

INCUMBENT JOB DESCRIPTION

SUMMARY STATEMENT This self-motivated incumbent will provide system maintenance, analysis and programming support to the multi-users of the Jonsson Comprehensive Cancer Center, including its 14 shared resources, JCCF, Ted Mann Family Resource Center and the Clinical Research Center. Major duties include managing the JCCC Computer Support Services Unit, the JCCC network and all related domains and servers. This position will support the activities of the newly-forming JCCC Informatics Shared Resource by providing a robust computing environment TYPE OF SUPERVISION RECEIVED Under minimal supervision, tasks will be assigned and reviewed by Associate Director for Administration/CAO. Guidelines will be provided in accordance with Cancer Center policies, priorities, and feedback from Cancer Center directors, membership and staff.

HOW LONG HAVE THE DUTIES & DISTRIBUTION OF TIME BEEN SUBSTANTIALLY AS BELOW? New Position

ATTACH A COPY OF MOST RECENT ORGANIZATION CHART

AMOUNT OF

TIME

DUTIES AND TASKS

70% 20%

A. MANAGEMENT, PROGRAMMING, DOCUMENTATION, MAINTENANCE 1. Perform LAN management duties, including maintaining 2 web servers (Window 2000), 1

database server (NT), 1 domain server 8th floor Factor (NT), 1 domain server (NT), 1 database server (NT) 200 Med Plaza, 5th floor.

2. Upgrade domain server to 2000 and upgrade FileMaker to 5.5 (50+ users). 3. Assess server capacities and implement new servers as necessary. 4. Provide full and incremental backup on DVD. 5. Ensure database functionality and performance. 6. Maintain workstations, including at least 12 PCs and 1 Mac (JCCC, 8th floor Factor), 8 PCs

(JCCF, 8th floor Factor), 8 PCs (TMFRC, 5th floor, 200 Med Plaza), 2 PCs with 1 cash register (Reflections Shop, 200 Med Plaza).

7. Ability to use CGI scripts and CGI programming. 8. Test and maintain all departmental applications and upgrade as necessary for new software

versions. 9. Monitor for virus outbreaks, taking immediate action to correct and communicate to all

Cancer Center users. 10. Monitor for copyright, license and improper program use (e.g., no Napster sharing, etc.). 11. Maintain and repair/replace computer peripherals (printers, slidemakers, scanners, network

cards, etc.) and hard drives. 12. Maintain state-of-the-art job knowledge relating to changes and direction in IS technology,

client-server, and PC windows-based networking environments. 13. Ensure the integrity and security of all JCCC databases. 14. Regularly monitor, troubleshoot and problem solve network services, such as user access to

campus online services and JCCC network access. B. WEBSITE CREATION AND MAINTENANCE 1. Maintain all JCCC websites. 2. Keep abreast of changes in website information by working closely with and following up

on instructions from the Center director and the associate director for administration/CAO. 3. Weekly update of Clinical Research Unit web interface for Cancer Center patient clinical

trials.

4. Ensure that websites are functioning, accessible and secure.

10% C. USER SUPPORT AND TRAINING

1. Serve as departmental consultant/trainer in the use of administrative in-house or campus-wide applications.

2. Serve as a consultant for all software programs for Cancer Center administration, as well as for the Center’s shared resources and other administrative arms of the Center.

3. Serve as liaison between the Center and Campus Offices, such as AIS, R-Net, EFM, Sponsored Research and Business and Finance with regards to implementation of campus-wide applications (i.e., QDB, PAC, EDB, etc.)

4. Serve as liaison between the Center and School of Medicine Financial Application Development team with regards to testing new applications and implementing the applications in the Center.

5. Test campus-wide or commercial applications and analyze the operational impact on administration prior to implementation.

6. Provide support to specific user needs on other Center databases, such as space, inventory and shared resources recharging databases.

7. Consult with directors, members and staff to determine user requirements for administrative applications.

SKILLS, KNOWLEDGE AND ABILITIES TASK

REFERENCE IMPORTANCE

Detailed working knowledge of database design and implementation. Detailed working knowledge of web development tools. Detailed knowledge of HTML to create and modify web pages, using Basic and Advanced HTML features. Ability to incorporate plug-ins and embedded objects into web pages in essential. Detailed working knowledge of database software, including FileMaker and SQL. Working knowledge of programming languages (e.g., Javascript, etc.). Detailed knowledge of office programs and applications (e.g., Word, Excel, PowerPoint, Outlook and scheduler, etc.) in a windows network environment. Detailed knowledge of Microsft Windows. Knowledge of AIS, R-Net, EFM, Sponsored Research, Business, Finance and other campus-wide applications (e.g., QDB, PAC, and EDB). Excellent verbal, interpersonal and written communication skills. Skills to establish and maintain professional working relationships with a diverse group of faculty, staff, students, campus departments and administrators on a variety of often sensitive issues. Demonstrated ability to work independently and follow through on assignments with minimal direction.

All Required

Physical Characteristics

Ability to ambulate to various parts of the campus – frequently Ability to lift CPUs, printers, monitors - frequently

All Required