AIRLINES

BY,

RAJIV BABU CHINTALA

INTRODUCTION

CONTENTS

• CHARTER SERVICES

• BUSINESS CLASS SERVICES

• COMBINATIONAL CARRIER SERVICES

• LOW COST CARRIERS

• FULL CARRIER SERVICES

• Air charter is the business of renting an entire aircraft as

opposed to individual aircraft seats

• Airlines specializes in selling transportation by the seat.

• Air-charter companies focus on individual private

aircrafts, time sensitive cargo & air ambulance.

CHARTERD SERVICES

They offer services such as:-

• Helicopters and

• Charted jets categories

• Turbo props

• Light jets

• Mid-size jets

• Heavy jets

• Taj air of India and titan air of UK are some of the examples of chartered flights.

• Gulf stream and Cessna are some the aircraft builders who specialize in building chartered aircrafts.

• ROBINSONS family of US have specialized in making chartered helicopters for the wealthy and also for the government for providing ambulance services.

BUSINESS CLASS SERVIVES Business class travel is available on many commercial airlines in the airline industry.

Full business class is usually provide with schedule flexibility to air travellers.

It was distinguished from the economy class travel by the quality of seating, food,

drinks, ground service and other amenities.

Business class is a much more significant upgrade from economy class.

BUSINESS CLASS FACILITIES

Extra inches of seat width.

Legroom.

More degrees of recline the seats.

Electric seat controls to adjust, legrest and lumbar support.

Larger personal TV screens.

Laptop Power Ports.

Premium Food and Wine Service.

Increased cabin staff to passenger ratio.

eye masks and toiletries.

That Amenities are also included kits in business class service.

DIFFERENT TYPES OF BUSINESS CLASS SEATS

CRADLE SEATS Cradle Seats are seats with around 150-160 degrees of recline and substantially

more leg room.

Cradle seats are still common in business class on shorter routes.

These seats do not offer the significant recline of the Lie-flat and Flat Bed

Seats, but still offer excellent space and comfort.

AIRINDIA, AIRCHINA, CATHAY PACIFIC are also provide that cradle seats

in business class.

ANGLED LIE FLAT SEATS

These seats are having 180 degrees of recline and provide a flat sleeping

surface, but are not parallel to the floor of the aircraft.

These seats are making them less comfortable than a bed.

These seats first appeared on NORTHWEST, CONTINENTAL, JAL,

QANTAS and several other airlines in 2002 and 2003.

FLAT BED SEATS Fully flat seats recline into a flat sleeping surface which is parallel to the

floor.

These seats are completely horizontal, creating a bed that is fully flat.

These seats always receive high comfortable both as seats and beds.

BRITISH AIRWAYS, which introduced flat beds in 1995, was among

the first airlines to introduce fully flat business class seats with its

Club World product in 1999.

CABIN SEATS

These seats offer the most in privacy and comfort travel.

Each suite is essentially its own mini-cabin which includes a fully-

flat bed, work station and television.

These seats are typically positioned in a 1 - 2 - 1 arrangement

on a wide body jet.

These were first introduced on US Airways.

Combi aircraft in commercial aviation

is an aircraft that can be used to carry

either passengers, as an airliner, or

cargo as a freighter, and may have a

partition in the aircraft cabin to allow

both uses at the same time in a mixed

passenger/freight combination.

In 1980’S Combi aircraft was popular

COMBI CARRIER SERVIVES

PURPOSE COMBI AIRCRAFT TYPES

• Maximize revenue.

• Stable in market when

reduce or fluctuating

passenger.

• No longer waste money

flying with low load

factors.

LOW COST CARRIERS

STRATEGY

• Ryanair’s objective is to firmly establish itself as

Europe’s leading low-fares scheduled passenger

airline through continued improvements and

expanded offerings of its low-fares service.

• Ryanair aims to offer low fares that generate

increased passenger traffic while maintaining a

continuous focus on cost-containment and

operating efficiencies.

The key elements of Ryanair’s strategy are:

LOW FARES:

Ryanair’s low fares are designed to stimulate demand,

particularly from fare-conscious leisure and business travellers

who might otherwise have used alternative forms of

transportation or would not have travelled at all.

CUSTOMER SERVICE:

Ryanair’s strategy is to deliver the best customer service

performance in its peer group.

Frequent Point-to-Point Flights on Short-Haul Routes:

Ryanair provides frequent point-to-point service on short-haul routes to secondary and regional airports in and around major population centres and travel destinations.

Low Operating Costs:

Ryanair strives to reduce or control four of the primary expenses involved in running a major scheduled airline:

(i) Aircraft equipment costs

(ii) Personnel productivity

(iii) Customer service costs

(iv) Airport access and handling costs

Taking Advantage of the Internet:

During January 2000, Ryanair converted its host reservation system from the BABS to a new system called Flight speed, which it operates under a 10 year hosting agreement with Accenture Open Skies (“Open Skies”).

Commitment to Safety and Quality Maintenance:

Ryanair’s commitment to safety is a primary priority of the Company and its management. This commitment begins with the hiring and training of Ryanair’s pilots, cabin crews and maintenance personnel and includes a policy of maintaining its aircraft in accordance with the highest European airline industry standards.

Services can be categorized based on:-

Intercontinental

Intra-continental

OR

International

Regional

Domestic

FULL SERVICE CARRIER

Full service airlines does not charge for amenities such as:-

Booking charges

Baggage

Carry-on luggage

Food & Beverages

In-flight entertainment

• Seat preference