Tyler Perry

3317 Fallingbrook way • Burlington, Kentucky 41005 tperry09@gmail.com • 513-250-6121

OBJECTIVE....

To obtain a position that will allow me to further my education and training in sales. I am willing to do

whatever I need to do to gain employment and better myself for the future. Tech savvy, goal-oriented and

enjoys helping people especially when it comes to finding a solution for their needs . EXPERIENCE

Verizon Wireless Colerain, Ohio April 2014 - November 2015 Sales Associate

● Assist customers in making a selection for a purchase of technology, such as cellphones, and tablets. ● Train customers in basics of how to modern day technology ● Organize stock as it arrived in store ● Arrange displays to capture the customers attention

Cincinnati Insurance Fairfield, Ohio July 2013 - April 2014 IT Support Specialist

● Regularly handled 70+ calls/shift ● Resolving issues with customers, providing excellent customer service ● Handle Inbound and Outbound Calls ● Accept Premium Payments over the phone ● Assist Customers With Online Account needs

Atos Mason, Ohio April 2013 - July 2013 IT Support Specialist

● Regularly handled 70+ calls/shift ● Resolving issues with customers, providing excellent customer service ● Handle Inbound and Outbound Calls ● Assist Clients With Technical Problems ● Provide Support to clients with technical needs

AAA Cincinnati, Ohio June 2012 - April 2013 Road Side Assistance Dispatcher

● Regularly handled 70+ calls/shift ● Resolving issues with customers, providing excellent customer service ● Handle Inbound and Outbound Calls ● Dispatch Road assistance calls ● Assist Customers With Automotive needs

Best Buy Florence, Kentucky November 2010 - June 2012 Sales Associate

● Assist customers in making a selection for a purchase of technology, such as a computer. ● Train customers in basics of how to use the computer ● Organize stock as it arrived in store ● Arrange displays to capture the customers attention ● Installation Of After Market Radio's ● Installation of GPS Navigation receivers ● Mobile Installation of Car Audio

Longbranch Elementary Union, Kentucky August 2009 - May 2011 Intern

● Assisted Longbranch Elementary helping with their technology needs. ● Set up computers, projectors, document cameras, troubleshooting technology issues, installation of new

programs, installation of new hardware, help students, and assist teachers with new technology training. EDUCATION

Randall K. Cooper High School Union, Kentucky May 2011 High School Diploma Honors:

● Student Of the Year ● Student of the month (2 times) ● Certificate of recognition for most team spirit ● Certificate of recognition for superior student.

SKILLS

● Technology ● Proficient using the following office programs: Word, Excel, PowerPoint and Publisher, Citrix ● Expert using the following media programs: IMovie, tricaster, Final Cut Pro. ● Help Desk class: setting up computers, installing programs, reimaging computers, resetting passwords,

fixing CD drives (class completed 2010) ● Leadership ● Excellent Customer Service ● Team Oriented.

INTERESTS

Sales Customer Service Leadership Team Building Management

AFFILIATIONS

President of Future business leaders of America. Direct meetings; Work on projects that not only

benefit me, but the community also. Find solutions for the community using my knowledge of

business.

Part of the student technology leadership program. Assist school in the local community with

technology needs whether it’s with help with a program to changing ink in a printer. Also use my

knowledge of technology to solve problems that help businesses and people. REFERENCES

References are available upon request.