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    Present With Confidence & Facilitate Project

    Workshop (2-Day)

    Facilitator:

    Isaac Peter

    - MALAYSIA -

    21st 22nd June 2012

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    Getting To Know My Team

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    Program Objectives

    At the end of this workshop, you will be able to:

    Be confident to make a presentation.

    Make a good impression during the presentation.

    Create buy-in in team members in projects & meetings..

    Use the right tool to ensure proper project management.

    Manage project stakeholders through a proper communication plan.

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    Program Flow

    Day 1 Day 2

    Introduction to presentation

    Presentation design approach

    Purpose of presentation

    Know your audience

    POCKET presentation structure Presentation layout

    Presentation communication

    Managing challenging situations

    Dealing with nervousness

    Action plan

    What is project management

    Project life cycle

    Stage 1: Initiation

    Stage 2: Planning

    Stage 3: Execution Stage 4: Closure

    Action plan

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    You are a Date Consultant, your job is to ensure ahigh rate of success when your client is interested todate and hopefully get married to the person of theirdream

    Your Role

    Your MissionYour client, John just got a new job as the Marketing Manager for a MNC company dealing with ITservices. Prior to this job, he was a senior marketing executive with a local company in the advertisingindustry.

    He is interested in Joan, the Sales Manager. She has been working in the company for the last 8 yearsand is relatively popular.

    He engaged you to help him win Joan.

    Outline your strategy describing WHAT he needs to do & HOW he is goingto achieve the desired outcome.

    This Is A Story About A Man & A Woman

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    Additional Information

    TEAM 1 & 3

    Your timeline is 1 months.

    TEAM 2 & 4

    Your timeline is 6 months.

    John earns 15% less than Joan.

    This Is A Story About A Man & A Woman

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    This Is A Story About A Man & A Woman

    Your Client The Target

    Personality:Easy going, go with the flow,very accommodating, quiet.

    Dress style: Comfortable, shirt , jeans &sneakers.

    Enjoys: Movies, Wii, soccer, outdoors, supperat mamak.

    Dislike:Bossy people, schedules, fakepeople.

    Other facts: Born and educated in KL, does nothave a passport, lives with parents.

    Personality: Have high standards, veryorganized, firm, decisive and professional.

    Dress style: Professional, smart, heels, wellgroomed

    Enjoys: Wine & fine dining, theatre, museum,travelling

    Dislike:Last minute person, indecisive, timidpeople.

    Other facts: Born in KL, studied and lived in USfor the last 10 years and UK for 3 years. Has herown place.

    Name: John

    Age: 28

    Name: Joan

    Age: 32

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    Learning From The Activity

    Which part of your strategy relates to PRESENTATION? Give details.

    Why do you think your strategy will work? How will this benefit you?

    Which part of your strategy relates to (PROJECT) PLANNING? Give details.

    Whats the purpose of planning and how will it benefit you?

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    PRESENTATION DESIGN APPROACH

    Identify purpose of presentation.

    Know your audience

    Physical arrangement

    Communicate the presentation

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    Simulation: Lost At Sea

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    Simulation: Lost At Sea

    Expert Answer:Answers are supplied by the US Coast Guard based on their

    years of experience patrolling the sea and involved in rescuemissions.

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    The answer:

    1) Shaving mirror: Vital for signalling air/sea rescue.

    2) 2 gallon can of oil/gas mixture:Vital for signalling - the mixture will floatand could be ignited (when the raft is clear, obviously!)

    3) 5 gallon can of water

    4) 1 case of rations: Provides basic food.

    5) 20 sq.ft. of opaque plastic: To collect rainwater and provide shelter

    6) 2 boxes of chocolate bars:A reserve food supply

    7) Fishing kit: Ranked lower than the chocolate bars because there is noguarantee that you will catch any fish!

    Simulation: Lost At Sea

    S

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    8) 15 ft. of nylon rope: May be used to secure equipment to prevent it fromfalling overboard.

    9) Seat cushion (flotation device): A life-saver if someone falls overboard.

    10) Shark repellent

    11) 1 qt. of 160 proof rum: Contains 80% alcohol - enough to serve asantiseptic for injuries; of little value otherwise; will cause dehydration if drunk.

    12) Small transistor radio: Of little value as there is no transmitter.

    13) Maps of the area: Worthlesswithout navigational aids - it does not reallymatter where you are, but where the rescuers are!

    14) Mosquito netting: There are no mosquitos out at sea.15) Sextant: Relatively useless without tables and a chronometer.

    Lost At Sea The answer:Simulation: Lost At Sea

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    Presentation Purpose

    INFORMATIONAL

    Purpose OfPresentation

    PERSUASIVE

    INSTRUCTIONAL

    INSPIRATIONAL

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    POCKET Presentation Structure

    Purpose of presentation

    Overview of presentation

    Content

    Key points

    Enquiries to be welcomed

    Thank sincerely

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    PRESENTATION COMMUNICATION

    The way we communicate with others and with ourselves ultimately determines the quality of our lives

    Anthony Robbins

    Non-Verbal Spoken Words Tone of Voice

    - Posture.- Hand movement.- Facial expression.

    - Positive words.- Negative words.- Neutral words.- Speed of speech.- Clarity of words.

    - Monotonous.- Escalating.- Declining.- Firm

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    Non-Verbal Spoken Words Tone of Voice

    For the following exercise, describe specifically the communicationcomponents based on the description given.

    DESCRIPTOR: ___________________________

    PRESENTATION COMMUNICATION

    Anxious

    Fidgety Constantly

    looking around Shortness of

    breath

    Speaks fast Frequently

    correcting self.

    Slightly elevated

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    Presentation aid

    We know that our audience have their own learning style and the best way to engagethem is through their preferred learning style.

    Furthermore, studies have shown that people are becoming more visual due toadvancement in technology.

    Visual aids enhances the effectiveness of your presentation.

    PowerPoint presentation

    Flipchart

    Handout

    Mock-up

    Model / Demonstration

    Presentation Communication

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    Effective PowerPoint Presentation: Video

    http://localhost/var/www/apps/conversion/Users/Isaac_Peter/Videos/RealPlayer%20Downloads/Life%20After%20Death%20by%20Powerpoint%202010%20-%20YouTube.flv
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    Effective PowerPoint Presentation

    1. Keep text simple and consistent

    2. Find creative ways to reduce details (e.g handout)3. A rough guide for time management (1 slide = 1-2 minutes)

    4. Use color deliberately. (color has emotional impact)

    5. Allow white space.

    6. Not too many text (else will read it)

    7. Use illustration, pictures, graph to deliver the message.

    8. Avoid bullet on every slide.

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    Managing Challenging Situations

    The Situation Possible Solution

    The socializer.

    Disagreement.

    Private conversation.

    Question which is not aquestion.

    The derailer

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    Program Flow

    Day 1 Day 2

    Introduction to presentation

    Presentation design approach

    Purpose of presentation

    Know your audience

    POCKET presentation structure Presentation layout

    Presentation communication

    Managing challenging situations

    Dealing with nervousness

    Action plan

    What is project management

    Project life cycle

    Stage 1: Initiation

    Stage 2: Planning

    Stage 3: Execution Stage 4: Closure

    Action plan

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    2012 PPL Performance Sdn. Bhd. All rights reserved

    Managing Challenging Situations

    Understand the psyche of your audience

    Everyone of us understands and sees the world from our own reality. This

    reality is shaped by our filters. There are 3 types of filters:

    GeneralizeThis process leads to seeing things as the norm of life..Ex. Women are lousy drivers

    DeleteThis process gives us a sense ofit is a matter of fact and cant bechangedEx. Ali is better than me

    DistortTends to make us misinterpret the situation out of contextEx. He wear pink, he must be gay

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    Managing Challenging Situations

    SET #1

    1. Its selfish to think of your own needs2. Failure is a necessary part of success

    3. Its wrong to lie under any circumstances.

    SET #2

    1. I know what gives him happiness

    2. Im sorry to keep annoying you

    3. I have a feeling he doesnt like me

    SET #3

    1. Knowledge is power2. Your communication skills are improving

    3. My relationship is getting better

    Formulating powerful questions

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    DEALING WITH PRESENTATION NERVOUSNESS

    Breathe.

    Practice, practice, practice.

    Connect with the audience.

    Focus on the message.

    Do some exercises.

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    Difference between project and operation work

    What Is a Project?A project is a temporary endeavor with a defined beginning and endundertaken to meet unique goals andobjectives, typically to bring about beneficial change or added value.

    PROJECT OPERATION

    DescriptorTemporary, has a startand end date.

    Standard operatingprocedure, continuous

    (no end), repetitive.

    Non-work example: Wedding Stay married

    Workplace example:

    Introduction To Project Management

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    Introduction To Project Management

    How Projects Come to Be

    Project selection can be a difficult process, especially when there are a large number of potentialprojects competing for scarce dollars.

    Some selection methods are highly intuitive; others try to add rigor through more scientificselection processes.

    Sacred Cows and Pressing Needs Sacred Cow selectionSenior Management wants it! (It may often turn out well;

    many visionary projects start here)

    Business opportunity (make more $$$)

    Savings potential (save $$$)

    Keeping up with competition. (eg: many e-commerce projects were in response tocompetitors initiatives.

    Risk management (eg: disaster recovery initiatives, Y2K)

    Government or regulatory requirements

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    Introduction To Project Management

    What is a project life cycle?

    It is the sequence of phases of which a project will evolve. It is absolutely fundamental to the management ofprojects it will significantly affect how the project is structured.

    There are no fixed number of phases but in general it ranges between 3 9 depending on the complexity of theproject.

    A Generic Project Life Cycle Diagram

    PROJECT A

    INITIATION PLANNING EXECUTION CLOSURE

    Introduce theproject to obtainapproval, createproject scope,define success,etc.

    Forming of a team,identify activitiesinvolves and itssequence,assigningresource,scheduling and

    budgets.

    Execution uponthe agreed plan,report accordinglyin situations actualsituation differsfrom plannedactivities.

    Review project,ensure completedocumentation,

    LESSONS LEARNT

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    Interest(in the project outcome)

    Power(in

    the

    organization) Keep

    SatisfiedManageClosely

    Monitor KeepInformed

    Stakeholder Management

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    Communication Plan

    Communication Format Frequency Distribution

    Team Briefing Restricted Intranet Daily at 9:00 Team and stakeholders

    with access to secure

    project info area

    Weekly Web Bulletin Internal Intranet Weekly Team, sponsor, senior

    management

    Technical Incident

    Report

    Email Immediately after

    Incident

    Webmaster, IT

    Department

    Budget and ScheduleDetail

    Spreadsheets andDetailed Gantt Chart

    Bi-Weekly Sponsor, Senior Management

    Accomplishments and

    Setbacks

    Email and Intranet Weekly All internal stakeholders

    Schedule Milestones Email and Intranet Weekly All internal stakeholders

    Cost-to-Date

    Milestones

    Email and Intranet Weekly All internal stakeholders

    Current Top Five

    Risks

    Email and Intranet Weekly All internal stakeholders

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    Mini Project II

    OBJECTIVE- Pass the ball following the defined process and following the procedure

    within the specified time.

    PROCEDURE1) Your team starts with 100 points.2) Call the name of the person you will pass the ball to.3) Make sure the person you are going to pass the ball has not caught it before.4) Pass the ball to the person5) Person who receives the ball to say thank you.6) Time starts when first person calls out name.7) Time stops when the ball reaches back to the first person.

    PENALTYEverytime the ball falls to the ground, 20 points is deducted.

    ADDITIONAL POINTSYou gain 10 points for meeting the objective.

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    The Triple Constraint

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    Shorter Time Higher Cost Reduced Quality or Narrowed

    Scope

    Reduced Cost More Time Reduced Quality or Narrowed

    Scope

    Higher Quality or

    Increased Scope

    More Time Higher Cost

    The Triple Constraint

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    ACTIVITY DURATION PIC TIME FRAME (YEAR/MONTH/WEEK)

    Activity 1

    sub-activity 1.1

    sub-activity 1.2

    Activity 2

    sub-activity 2.1

    Activity 3

    sub-activity 3.1

    Planning: Gantt Chart

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    Execution: Accomplishment Tracking

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    Schedule Milestones as of 2/15/2004

    ID Milestone ScheduledCompletion

    ActualCompletion

    Variancein Days

    Execution: Accomplishment Tracking

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    Execution: Accomplishment Tracking